Social Care Jobs
Main Responsibilities
Communication and Relationships
- Communicate effectively within the organisation and externally including liaising appropriately with social care, health care and mental health professionals such as schools, social services, CAMHS and GPs.
- Communicate complex and sensitive information to stakeholders.
- Manage individuals and groups, including those who may be distressed by the information given to them.
- Establish excellent internal working relationships with peers and colleagues.
- Model the values and culture of the organisation in interactions and relationships at work.
Knowledge, training and experience
- Assess and engage in interventions with children and young people and/or their significant adult (as appropriate) in accordance with best practice.
- Complete comprehensive assessments which include assessments of risk and determining appropriate level of response/intervention.
- To be accountable for ensuring own practice meets minimum national standards and is compliant with professional Code of Conduct.
- Maintain knowledge about current, evidence-based practice.
- To maintain a personal profile of professional development in accordance with professional requirements/governing bodies.
- Demonstrate knowledge of all relevant policies and procedures.
- To practice in accordance with relevant legislation involving Safeguarding Children and Young People, Safeguarding Adults and the Mental Capacity Act and to be able to provide advice and guidance to other professionals.
- Provide supervision to volunteers in group or individually as needed.
Analytical and judgment skills
- To work within given frameworks for good and best practice.
- To participate appropriately in meetings to plan and/or evaluate strategies of care.
- Responsible for the provision of accurate and timely data to support team and organisational needs.
Planning and organisational skills
- Provide effective day-to-day management of own/team caseload and to collaborate with other team colleagues and/or volunteers in the coordination and allocation of new referrals to the team as required.
- Manage own time and workload.
- Provide cover for other clinical team members, including if appropriate the Associate Director of Clinical Services, during annual leave or sickness.
- Maintain personal identifiable and sensitive data according to information governance guidance and policy.
- Adhere to Information Governance policy and processes.
- Ensure incidents or near misses are reported.
- Ensure accurate written and electronic patient records are maintained, in line with confidentiality, data protection and other statutory regulations and requirements.
- To have a high degree of self-awareness and use this to maintain own and others emotional well being.
- Be able to frequently manage individuals and groups in distress or in conflict with the information presented.
- Resilience to frequently encounter highly emotional circumstances.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Educational/Professional Qualification
Essential
- MA/MSc or Postgraduate Degree in Counselling or Psychotherapy
- Registration with a professional body (e.g. HCPC, UKCP, BACP)
- Evidence of Continuing Professional Development
- Knowledge of best practice in delivering psychological interventions
Desirable
- Certificate/diploma in supervision
- Dual qualification (social work and counselling)
- BACP accreditation and/or eligible for BACP accreditation
Skills and Abilities
Essential
- A good understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work for children, young people and adults.
- Able to make clear psychosocial assessments inclusive of risks, safeguarding, and mental health needs for children, young people and adults.
- Evidence of working in a psychological framework with children, young people and adult who have experienced common mental health problems (e.g. anxiety and depression).
- Ability to provide support, supervision, and line-management to volunteers or staff as required.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Evidence of and ability to work as part of the interdisciplinary team as well as on own initiative.
- Ability to manage own workload and own cases in accordance with best practice and clinical needs.
- Computer Literacy e.g. Word, Excel, Power Point, Electronic Notes systems.
- Planning and organisational skills.
Experience
Essential
- Substantial post qualification experience in counselling or psychotherapy.
- Experience of working therapeutically with children and young people (pre and post bereavement).
Desirable
- Minimum of 300 hours of supervised clinical practice.
- Experience of providing clinical supervision.
Knowledge and Understanding
Essential
- Knowledge and understanding of bereavement, grief and its complications.
- Knowledge of safeguarding legislation and impact on practice.
- Understanding of the organisation as a charity.
Desirable
- Knowledge of current relevant legislation and government strategies.
Other
Essential
- Commitment to equal opportunities.
Recruitment Timetable
Application deadline: Monday 22nd July 2024
Interview date: 31st July and 1st August 2024
Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.
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The client requests no contact from agencies or media sales.
The Primary Care Network (PCN) Cancer Care Coordination Service provides an improved experience for patients beyond their interactions with clinical services. Working within a network of GP surgeries, we support both patients and clinicians, contributing to the overall holistic approach to supporting those living with cancer. This integrates the ‘beyond medicine’ approaches offered by the Voluntary and Community Sector (VCS) into the cancer pathway. The service undertakes holistic needs assessments and provides practical and emotional support, acting as a single point of access for patients on the cancer pathway. Working closely with clinical staff and additional roles, this role ensures a more integrated approach across the Health and Social Care sector.
This post is an exciting opportunity to work with Nottingham City’s PCN 8 (Clifton and Meadows). Using the Macmillan Electronic Holistic Needs Assessment to support Cancer Care Reviews will ensure patients have access to the right support for all their non-clinical needs. The post will also work on the preventative agenda, supporting uptake of cancer screening across the PCNs and supporting the practices within the PCNs to deliver their improvement plan around early diagnosis of cancer (in line with NHS England and NHS Improvement - QOF Quality Improvement domain 20/21 – Early diagnosis of cancer). The post holder will be expected to work a significant proportion of their time within the PCN areas, both within the community and within GP surgeries.
Job Purpose and Objectives
- Work in partnership with the practice staff, inclusive of link workers to ensure referral pathways are clear and criteria for accessing the Gateway is understood.
- Monitor Cancer QOF lists, offering support, Cancer Care Reviews, and completing eHNAs for eligible patients as appropriate.
- Support individuals to create a Care and Support plan with the aim of supporting them to live better with a Cancer Diagnosis.
- Support with the delivery of care and support plans, referring to other organisations as appropriate.
- Work within different communities in the PCN area to increase awareness of the benefits of screening programmes.
- Actively encourage and support targeted communities and individuals to take up screening opportunities they are eligible for.
- Work closely with GP practices within the PCN to ensure that social prescribing referral codes are inputted to EMIS/SystmOne/Vision and that the person’s use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements with the clinical commissioning group (CCG).
- Have a comprehensive understanding of safeguarding and escalate safeguarding concerns.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CORE PURPOSE:
Under the management of the Director of Client Services to provide specialist, evidence-based trauma therapy to children and young people seeking help from ASSIST throughout Northamptonshire.Therapy will be provided in an age appropriate manner.
ASSIST is a member of the United Kingdom Psychological Trauma Society and the European Society for Traumatic Stress Studies.All ASSIST specialist therapists are expected to work according to evidence based practice models (currently C.B.T. and E.M.D.R.), and in accordance with ethical practice.
Key Tasks
1.To provide specialist evidence-based trauma therapy in an age appropriate manner, to include play and art therapy to children and young people across Northamptonshire seeking help from ASSIST.
2.To deliver robust assessment and formulation measures, ensuring effective and appropriate interventions are delivered.
3.To deliver client services directly, and to receive appropriate clinical supervision accordingly.
4.To attend multidisciplinary meetings and liaise with various professionals as required for the wellbeing of the clients.
5.To be non-judgemental in approach to all work.
6.To provide information on service provision and trauma/Post Traumatic Stress related issues to schools, parents and other professionals, and how children can be affected by trauma.
7.To assist and maintain the administrative systems for managing casework and the upkeep of all client records, and to ensure confidentiality for all ASSIST Service Users, within the confines of the ASSIST confidentiality policy and Child Protection & Safeguarding Policy.
8.To maintain confidentiality and respect when dealing with client information.
9.To adhere to all ASSIST’s policies and procedures and to promote the values, spirit and ethos of the organisation at all times.
10.To assist in the daily administration of the ASSIST Clinical service, including the support systems underpinning this service.
11.To meet with the ASSIST Staff team to discuss appropriate development of the ASSIST service.
12.To produce written reports related to the area of work as required.
13.To be an active member of the ASSIST team, and to undertake other duties as commensurate with the nature of the post, as specified by the ASSIST Director of Client Services and Trustees.
14.To participate in regular performance reviews, compiling or relevant statistical data, and annual appraisal.
15.To fully recognise the complexity of the field of work, and continuously to update training and practice, according to current and on-going research findings.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
Due to the award of a new contract, we are looking for a new Advocate to join our team in Wiltshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Wiltshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.
About you
Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; midnight on 21 July 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
We look forward to hearing from you.
NB:
- If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Location: Nottingham
Contract Type: Permanent/ Full time
Salary: £55,000 to £65,000
Hours: 40
YMCA Robin Hood Group are recruiting a Psychologist to join our not-for-profit children’s trauma-informed, therapeutic residential care service with homes across Nottinghamshire and East Riding.
If you are looking for a new challenge where you can make a demonstrable difference to children within our homes and form part of a brand new, in-house clinical team, this could be the next step in your career. Whether your experience sits within the NHS or private sector, we are looking for you to bring your clinical excellence to our transformative organisation.
Our suite of children and young people’s residential services provides trauma-informed care to looked after children with complex trauma presentations, mental health difficulties and/or risk behaviours. As a key part of our team, you will work directly with the children and young people to complete psychological assessments and trauma informed interventions.
You will provide support for recovery through the Ashurst Mastery Model which promotes assets, reduces barriers, prevents and mitigates the impact of trauma and prevents harm and/or re-traumatisation. You will also work with the Home staff teams and facilitate psychologically informed consultations, reflective practice sessions and a skills based intensive training programme with ongoing learner guidance.
Working predominately within our Nottingham homes, you will work Monday to Friday, 40 hours per week, generally 9am - 5.30pm but with a degree of flexibility to support the needs of the children. You will also join the on-call rota and provide cover for crisis calls.
In order to be considered for this position, you must hold:
• Doctorate or Stage 2 qualification in Clinical/ Forensic/ Counselling Psychology;
• HCPC Registration as a Clinical/ Forensic/ Counselling Psychologist;
• Membership with the BPS; and
• Post qualification experience in a setting relevant to the post.
• It would be highly desirable if you have undertaken training in risk psychological/risk assessments and inventories including, amongst others:
• Becks Youth Inventories BYI-II
• Structured Assessment of Violent Risk in Youths (SAVRY)
• Millon personality assessments (M-PACI and MACI)
• Weschler Intelligence Scale for Children Version 5
• Conners – 4
• Autism Diagnostic Observation Schedule.
It would also be desirable if you have undertaken training in modes and models of intervention such as:
• Level 1 and Level 2 Training in Eye Movement Desensitisation and Reprocessing Accredited
• Dialectical Behavioural Therapy Cognitive Behavioural Therapy
• Mentalization-Based Treatment
• Supervision
You must hold a driving license to enable working across our entire geographical areas as we also have residential care homes in Newark, Goole and Selby, where you may also work with the children in those homes.
This is a tremendous opportunity to be part of a team making a real difference to the lives of children; as a not-for-profit operator, we put the needs of the children ahead of profits and your work will directly impact the children in our care.
We have an organisational culture based on learning and development and we would be happy to continue to support and further your continual, professional development.
This post is subject to a satisfactory enhanced DBS check paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.
Benefits:
We offer the following benefits from day 1 of your employment with us: Equivalent of 27 days annual leave (plus bank holidays) increasing 1 day each year for your first 5 years! Workplace pension with Royal London (3% employer contribution, 5% employee contribution) 4 x Life Insurance/Death in Service whilst in the pension scheme Reduced school holiday childcare places at YMCA Camp Williams Nottingham & Newark 10% off in our hospitality venues including the Malt Cross and the Café at our Activity Village in Newark. Pastoral support Cycle to Work Scheme Excellent opportunities for development and progression Support for further study up to post-graduate level 7 courses to support your development £500 refer a friend scheme applicable across the Group Regular ongoing inhouse training Eligible to join the Blue Light Discount scheme Staff events and annual celebrations On passing your
probation, you can select from one of the following additional benefits: Private medical and dental cashback scheme with Westfield Health and access to Westfield Rewards for high street discounts £120 cash annual contribution towards either: Travel costs or; Childcare costs or; Private gym membership.
You may have experience in the following: Behavioral Health Specialist, Mental Health Consultant, Therapeutic Services Coordinator, Wellness Counselor, Psychosocial Support Advisor, Emotional Health Advisor, Counseling Services Manager, Psychological Services Coordinator, Therapy Program Director, Mental Wellness Facilitator, Trauma Support Specialist, Counseling Program Officer, Mental Health Program Manager, and Therapeutic Services Director.
REF-215137
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our homelessness service in Tower Hamlets.
£15,220.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Tower Hamlets Domestic Abuse Service is a refuge that provides short-term accommodation for 15 women and their children with a range of support needs, who are at risk of or fleeing domestic abuse.
You will be responsible for overseeing and coordinating families' move-on pathway from the refuge into independent living. The post holder will be responsible for sourcing accommodation in the private rented sector - liaising with landlords and sourcing new move on routes for families. You will directly support customers to move into their new accommodation and ensure support staff are fully equipped to inform customers about the move on process. The post-holder will also a central contact point for local authority housing departments.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Develop links with private sector landlords and estate agents in order to source private rented stock and promote Look Ahead as a partner organisation
Work in partnership with local authorities' move on co-ordinators, creating innovative schemes to support long stayers in accommodation
Attend and support customers to complete all relevant documentation for housing placement meetings
Develop and maintain an information resource to support the team in the resettlement of customers and their children. This will include (but not limited to) Local Housing Allowance Rates, Partner Landlord and Estate Agency details and Rent Deposit Schemes
Act as the main point of contact for information and resources on the private rented sector
Support a caseload of families to ensure they move on within their licence agreement timeline
Provide a support service to new families who move in including assisting them to access welfare benefits and loans/grants available from the Department of Work and Pensions
Accompany families to viewings
For the full list please see our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Is highly motivated and a self-starter
Enjoys managing and motivating others
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is respectful, articulate and sensitive in style of communication
Is able to advertise and promote activities in a way that will lead to engagement
Is excellent at working with others and working in a co-produced way
Is creative and able to put creative ideas into action
Is motivated towards excellence and improvement of personal performance with a can do attitude
Knowledge around co-production and the importance of it
Knowledge and understanding of supported housing move on pathways
Knowledge and experience of policy relating to Private Rented Sector
Enjoys social interaction and the company of others, networks in local business community
Ability to prioritise workload and work effectively in a high-pressured environment
Prefers working as part of a group or team
Ability to work independently and use initiative
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
Has relevant sector work experience
Demonstrable experience of supporting survivors of domestic violence
Desirable:
Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
About Us
We’re an independent charitable foundation funded by Lloyds Banking Group. We work in partnership with small and local charities, people and communities, changing lives and working towards a more just and compassionate society.
We want to help charities become more resilient so they can thrive beyond the lifetime of our relationship. We do this is by helping our charity partners identify their development goals, sharing our tools and resources and drawing on our connections with Lloyds Banking Group and other partners.
We are now accepting applications for local Development Partners to bring specific areas of skills and expertise.
The Role
As a Development Partner, you will provide bespoke organisational development support that is tailored to the needs of small charities. Support will be delivered either face to face or online, dependent on the needs of the organisation.
Please note: this recruitment exercise is aimed at people who are independent freelance consultants and not regional/national organisations.
About You
To be considered as a Development Partner, you will need:
-
A strong understanding and commitment to Equity, Diversity and Inclusion (EDI)
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Excellent communication skills with the ability to inspire, motivate and confidently work with charity leaders
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Demonstrable ability to offer direction that will successfully deliver results with vision, innovation, and resourcefulness
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Demonstrable experience of working in a charity environment and knowledge of the current challenges faced by small charities
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Ability to manage the momentum of organisational development work, whilst appreciating the constraints of small charities
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Demonstrable skill at building and maintaining effective relationships with clients including strong and open communication
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Strong organisational skills and the ability to effectively manage a portfolio of client work whilst delivering excellent customer service
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Demonstrable facilitation and training skills with the ability to deliver effective and engaging sessions face to face and remotely
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IT literate with experience of using a range of packages including email, databases and online tools for example, Zoom, Teams, etc.
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Demonstrate the Foundation’s values
The closing date for this vacancy is Monday 22 July 2024.
Interviews will be held in the week commencing 02 September 2024.
The Foundation is committed to making our recruitment practices barrier-free and as inclusive as possible for everyone. This includes making changes such as providing note takers during interviews, additional time given for assessments and allowing candidates to use specific accessibility software so that Disabled people or those with long term health conditions can fully participate. We have Disability Confident Employer Committed status which guarantees an interview to Disabled people who meet the essential recruitment criteria. Please refer to our website for more information.
So, if you’re looking to develop your skillset as a Development Partner, please apply via the button shown.
We support small, local and specialist charities across England and Wales.
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The client requests no contact from agencies or media sales.
We are part of Reach Learning Disability, a leading Nottinghamshire charity that provides day-centres, accommodation and domiciliary support for people with learning disabilities. Our expanding domiciliary care support company is CQC regulated, rated Outstanding, and currently supports 50 people in the local area in their homes, with a contingent of 75 staff. Our Newark Head Office and Training Centre is situated at the Beacon Centre, comprising modern serviced offices, including kitchen and catering facilities and free car/bicycle parking, within easy reach of the town centre and A1/A46 main roads and links directly to cycle paths. We offer a 6% contributory pension
Job Purpose:
To lead a well-organised and proactive office-based administration, operations and co-ordination team to deliver
· business financial performance management, including annual budget development/monitoring/control/reporting; accurate and timely monthly salaries data and information management; annual leave management to balance the needs of the service and the wellbeing of staff; sickness monitoring and proactive management of capacity; and accurate and timely expenses submissions to align with the finance team’s schedules
· regulated care administration, including effective and efficient staff scheduling co-ordination, and ensuring all compliance metrics are planned, co-ordinated and achieved
· planned and co-ordinated staff recruitment to meet demand, staff contract management, onboarding and supervision planning, and office/training facility and supplies management
· new client contract management, commissioning relationships, completion of tenders for new business in line with growth objectives
· information governance, including returns to CQC, compliance with IT security requirements, systems improvements to optimise service efficiencies, integrating data systems across Reach Care and within the charity where relevant
· effective communication, including external and internal, through a variety of media, including the Reach website and social media channels
· Policies and procedures that support the working environment and align with the charitable objectives
· timely delivery and presentation of reports to Senior Managers, Directors and Trustees
Reporting to the Registered Senior Care Manager who heads up the service and working alongside the Care Quality Manager, whose focus is person-centred delivery of outstanding care.
Managing a team which comprises:
Administration (Part time)
Services Co-ordination (Part time)
Scheduling and systems co-ordination (Full time)
For more detail see our website
Dedicated to supporting people with learning disabilities in Nottinghamshire to help each one lead a happier, healthier life in their community
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have opportunities available for 2 part time Carer Assessment Officers to join the team at our Cheshire East Carers Service based in Crewe Cheshire CW1 6GL.
This role will require you to cover all of Cheshire East , therefore access to your own mode of transport is essential.
Hours up for negotiation at interview
At Making Space we are a team that are driven by a strong set of company values that guide us in our mission to make a positive impact on the lives of those we serve in our community.
Our values of Kind Hearts, Tailor Making, Dreaming Big, Having Courage and Being Ready are at the core of everything we do.
Our focus on Kind Hearts is about generously building empathy and connection to create a sense of belonging. We believe that every person deserves to feel like they are a valued and respected.
Tailor making is about nurturing unique relationships to make every day count. We understand that every person’s needs circumstances are different, so we strive to provide customised support and assistance to ensure all those in our care are able to live their best lives.
Dreaming Big is about harnessing imagination to generate confidence in ourselves and others to take the first step. We believe that anything is possible when we set our minds to it and we are 100% dedicated to helping others believe in themselves too.
Having Courage is about committing bravely to working in ways that take us to new places. We believe that our team at Making Space really do make a real change to those we serve and we must be willing to take risks and be bold in our decision making.
Being ready is about responding to whatever comes our way by moving forward together. We know too well that life can be unpredictable but by working together and being prepared we can overcome any obstacles.
At Making Space we are committed to making a difference in the lives of those in our care, we live and breathe our core values and our looking for likeminded individuals to join our team on our mission to make a positive impact to those in our community who need us most.
In the role of Carer Support Worker you will need to be passionate about empowering and helping carers with a range of matters on a one -to one basis. You will provide values based support, advice and information to service users and carers ensuring they have access to practical and emotional support.
You will also assist carers to develop coping stratgeies , conduct home visits and carer assessments and provide information about mental health and mental heal services that are available to them.
In this role you will have a unique opportunity to make a difference in the lives of carers and their loved ones.
An NVQ level 2 (or equivalent) in Health and Social Care or willingness to work towards is essential for this role.
On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role.
We are seeking individuals who can showcase that their personal values align ours here at Making Space.
We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.
Our current benefits include:
- Wagestream – Access up to 30% of your wages as you earn,
- Lifestyle benefits through Bravo Benefits and Health service discounts
- Up to 28 days holidays per year including bank holidays (pro rata for part time)
- We pay double time for Xmas day, Boxing Day and New Year’s Day
- Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
- Access to our library of learning through our e-portal
- Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
- We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
- Travel schemes including cycle to work, car maintenance and 40p per mile travel expenses.
- We run a colleague engagement hub with monthly and annual colleague awards
- Pension Scheme 3% employer contribution as a minimum
- Paid Sick leave
Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer.
We can only accept applications from those who are legally entitled to live and work within the United Kingdom.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to be part of a fast-growing and established health and social care charity. As a Grant and Community Fundraiser, you will play a pivotal role in our Fundraising team, helping us secure the funding necessary to sustain and enhance our vital services, primarily in the Bedfordshire area. You’ll be at the forefront of our Business Development strategies, identifying and capitalising on new funding opportunities to support our capacity-building initiatives and strategic ambitions.
The role offers flexible working arrangements, including the option to work from home, coupled with in-community engagements. There will be endless opportunities to work closely with a diverse network of funders, our dedicated frontline staff, participants, residents, and community members. This role is pivotal in cultivating relationships and elevating the visibility of our charity’s mission, to generate new and sustainable income streams.
This role offers variety and challenges for an experienced fundraiser who can hit the ground running.
Shift Pattern: 37.5 hours per week, Monday to Friday 9 - 5/5.30, hybrid working with travel across our services, which are based around London, Brighton, Kent, Essex, Luton, Bedford, Liverpool, and Nottingham. For this position, most of the travel will be within Bedfordshire. This role will be based from our Penrose Synergy office in Luton.
ABOUT YOU
We are looking for someone with a flair for income generation and a commitment to making a difference. You will enjoy engaging with people and be willing to embed yourself within the communities in which Social Interest Group delivers its services. You will be able to hit the ground running, with skills in sales and fundraising and the ability to write articulately and persuasively about the great work that the charity does.
We are a passionate organisation that truly cares about the people, residents, and participants we support. Therefore, you will need to have a keen interest in and understanding of the complexities some of our residents and participants face and be able to showcase the services that support them in a compelling way to funders and the community.
ABOUT OUR TEAM
The Fundraising Team is currently the size of 3 (Yourself, the Grant Manager & Writer, and the Head of Fundraising, Marketing, and Communications). You will report to the Grant Manager & Writer.
We are part of the larger Business Development Team, which includes professionals specialising in Bids and Tenders, Sales, Marketing, and Communications. This diverse group of people brings together a wide range of strengths, unique qualities, and interests. The team is driven by collaboration and shared respect for each person’s expertise and contributions.
What do we offer?
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Monthly all staff webinars with direct access for Q&A's with the leadership team, including the CEO
- Opportunity to grow your network, contribute to SIG's growth, and be part of the wider teams within the organisation
What we are looking for:
- Previous experience in a similar role with similar responsibilities, this can include in a fundraising and/or sales capacity which has direct transferrable skills.
- IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook
- Ability and willingness to travel to various services and locations for visits and events
- Ability to carry out research and lead on outreach and partnership building initiatives in various locations which can include locations of rural communities
- Proven ability to juggle multiple tasks and competing priorities within a fast-paced environment
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people who experience multiple complex disadvantages
OVERVIEW OF KEY RESPONSIBILITIES
FUNDRAISING
- Be a point of contact for fundraising, ensuring a positive experience for funders and managing financial transactions to agreed fundraising policies and processes.
- Develop a regional Grant Programme, focusing on unrestricted income and feeding into fundraising management reporting.
- Identify, research, and communicate income and partnership opportunities, working proactively with colleagues across the Group to scope fundable initiatives that provide added value.
- Work alongside the team to develop high-quality grant funding applications, cases for support, and budgets. Complete the end-to-end process, ensuring all applications are thorough and competitive.
- Oversee grant reporting and invoicing, ensuring prompt fulfilment in line with all grant agreements and reporting requirements, liaising with relevant teams across the Group.
- Plan, implement and manage various campaigns and activities, which may include but are not limited to local events, national events, outreach, and fundraising opportunities.
PARTNERSHIP BUILDING
- Attend networking events to build engagement and partnerships with local and national organisations.
- Build a rolling calendar of charity of the year application deadlines. Provide excellent stewardship, using innovative ways to keep all parties engaged and informed of relevant news and updates by SIG.
- Support partners in fundraising endeavours and signposting to new and existing opportunities.
A full list of responsibilities can be viewed in the Job Description and Person Specification.
What we would like, but not essential:
- Previous experience in writing successful grant applications to Charitable Trusts and Foundations
- Previous experience working in a customer-facing role
- Professional Qualification in a relevant discipline which can include Marketing, English, Business Management
- Experience in a similar size organisation and/or charity sector organisation
- Confidence in presenting to varying audiences
- Proficiency in navigating online and offline fundraising tools and systems
- Knowledge of Health and Social Care, Best Practice, and the support needs of vulnerable people within society
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Are you seeking your next Head of Residential Care opportunity? Do you have previous experience in overseeing a large professional team and multi services that specialises in supporting and protecting people living with complex epilepsy and healthcare needs?
We are delighted to be working with The Meath, to recruit an experienced Head of Care for an initial period of 6 months.
The Meath is proud to offer a world of possibilities for the people that they support as well as opportunity, learning and progression to their teams. The Meath’s beautiful manor house, together with their high-needs facility, Bradbury House, and the Meath Skills and Enterprise Centre, are all set in landscaped grounds. A few minutes’ walk from the centre of Godalming and a stone’s throw from Godalming railway station. They are in a superb location, affording easy access to local amenities, whilst also offering peace and tranquillity.
Your role would be to oversee the care services, providing line management, guidance and advice in all areas of standards, legislation, CQC requirements, safeguarding and KLOEs. Support the Registered Service Managers.
Your duties as the Head of Care, will include, but not be limited to:
- Act as The Nominated Individual for The Meath and the point of contact for the CQC.
- Operate as a member of the SMT in the implementation of senior management decisions, sharing KPIs, business goals and The Meath Values.
- Ensure The Managers maintain current knowledge of CQC compliance and cascade required information to all staff.
- Support the implementation of “I” and “we statements”.
- Report to and take a proactive part in the Health and Social Care Sub-committee of board of Trustees and support delivery of recovery plans.
- Keep CEO informed of all safeguarding incidents.
- Monitor staff numbers and rotas to ensure that The Managers are maintaining safe numbers of support and that 1:1 additional hours are provided.
- To supervise and manage the registered Managers and lead the Managers’ team meetings and briefings.
- Monitor and guide the Managers to maintain paperwork required under legislation, e.g. CQC framework assessment requirements, MCA, DOLs and Safeguarding.
- Regularly attend all services, to monitor standards and provide feedback to the Managers as appropriate.
- Encourage communication and best practice by promoting an open environment for discussion providing the opportunity for constructive feedback.
- Be available in emergency situations to assist and support The Managers.
- To be conversant with and implement the Meath policies and procedures, taking an active role in their review and ensure they are adhered to.
- In collaboration with the Head of Risk and Compliance, oversee the annual KLOE audit process and ensure actions are completed effectively.
Essential:
- Must hold an appropriate Health & Social Care qualification, QCF Level 5.
- Understanding of the fundamental standards and KLOEs
- Knowledge of the safeguarding regulations and required notifications to CQC
- To be able to ‘hit the ground running’.
- To be able to communicate with the general public, trustees, professional bodies, and all other parties both written and verbal.
- Knowledge and experience using Microsoft programmes and Outlook calendars.
- Experience in managing a number of services and multi-disciplinary staff teams.
- Experience with MCA and DOLs and be able to guide and mentor managers through the process.
- To be able to present KPI’s and adjust information sharing alongside trends and changes.
- Experience of inspection process with CQC.
Desirable:
- Experience in developing multiple teams to a high standard and achievement level, instilling a culture of performance and teamwork
- Experience in employee relations issues
- Previous experience in change management within the care sector.
- 3 years in a senior management post in the care sector.
What’s on offer:
You will be entitled to an excellent benefits package and enjoy a great working environment and practices:
- Excellent salary - up to £65,000 per annum.
- 25 days annual leave (plus bank holidays)
- Generous pension Scheme – employer 7% contribution / employee 5% contribution.
- Health policy (cash back policy for optical, dental, therapy treatments & consultations).
- Free on-Site Gym
- Godalming station less than 5 mins walk away / free car parking on-site.
- DBS free of charge.
- Free on-site parking.
- Enhanced company sick pay.
- Employee referral programme
Age UK East London are recruiting a helpline advisor to our Tower Hamlets Connect service. Tower Hamlets Connect is Age UK East London’s integrated health, social care and social welfare helpline providing all Tower Hamlets residents with the right advice and support at the right time. Acting as the front door to adult social care in the borough and an independent advice and advocacy service, we provide residents with advice and support to access appropriate services in the statutory, health and voluntary community sector.
Job description
Job Purpose
• To contribute to the delivery of an effective, efficient and safe helpline for the residents of Tower Hamlets.
• To provide information and advice to customers on support and services available in the borough, enabling them to remain as independent for as long as possible and with improved health and wellbeing.
• To act as a first point of contact for Tower Hamlets residents and professionals.
• To ensure accurate and timely case records are maintained to support ongoing service improvement.
• To ensure all referrals to health or social care are appropriate.
Key Tasks
• To act as a first point of contact for Tower Hamlets residents and professionals via telephone and email
. • To gather information required to efficiently triage customers’ strengths and needs and make appropriate referrals.
• To provide information and advice to residents on local services to support prevention and promote independence.
• To actively promote use of the digital portal and signpost to digital support services where appropriate.
• To maintain excellent records of all contacts and enquiries on all relevant case recording and data systems ensuring accuracy, quality and timeliness while complying with statutory requirements and maintaining confidentiality.
General
• To meet regularly with line manager for support, supervision, and appraisal.
• To attend team meetings required.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
• To undertake all training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
• The role reports to the Helpline Team Leader.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Housing Advice Worker to join our Homelessness service in Kent.
£26,077.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Working within our Kent Domestic Abuse services, Tenancy Support Workers will provide resettlement support to customers who are moving on from refuge and domestic abuse tenancy support to community clients who have accessed the Sanctuary Scheme in West Kent.
Look Ahead operates trauma and psychologically informed approaches, ensuring that our customers benefit from being supported through strengths-based practices. Tenancy Support Workers share responsibility by ensuring that a holistic and cohesive model of customer support is embedded across Kent.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Building supportive, trusting relationships with customers who are currently in refuge to make the transition to permanent accommodation smoother.
* Supporting community customers who have accessed the Sanctuary Scheme to remain in their properties and manage the risks associated with that.
* Supporting key customers to set personalised goals in the form of a move on Support Plan
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking.'
* Ensuring customers have full access to any move on welfare support by completing move on paperwork prior to customers move on date.
* Liaising and building partnerships with local charities to support customers with move on items
* Accompany customers to property viewings.
* Helping to set up utilities for move on customers
* Working proactively with the refuge and IDVA teams and referring any clients/customers to the IDVAs where required.
* Completing Marac referrals for high risk community client.
* Empowering customers to ensure they receive the service and benefits to which they are entitled
* Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the communityMission & Values 'Working with people to make choices, achieve goals and take control of their live through high quality care, support and housing'
* Involving customers in the design, development and delivery of the service
* Develop links with private sector landlords, estate agents and other housing providers in order to source additional units and move on accommodation
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
* NVQ Level 2 or equivalent experience in the social care/charity sector
Desirable:
* Full Driving Licence and access to use of vehicle
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our Learning Disabilities service in Hertfordshire.
£21,882.00 per annum, working 32 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specialist Behaviour Support Workers are responsible for the customer's emotional, psychological wellbeing as well as providing support to help them develop the life skills they require to meet the assessed needs. At Wood Lane End, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Behaviour Analysis:
- You are liable to observing and monitoring the customer's behaviours, the duration, the intensity, and the damage, as well as factors that may alleviate or trigger the behaviour
- You are responsible in planning appropriate intervention to modify and resolve the behaviour
- You require superb interpersonal and relationship skills and must have the capacity to handle psychologically behavioural changes
- You understand and collaborate with the different support organizations accessible in the community
- You exhibit a concrete basis in behavioural analysis
- You will have ability and skill to present and feedback to other professionals in a formal setting
- Reports possible cases of abuse, neglect or endangerment appropriately
- Actively participates in the reviewing and the designing behavioural interventions plans.
- Implements behaviour support plans
- Measures goals and objectives of behaviour support plans to ensure they are being met
- Communicates with parents and care managers in regard to customer's progress in the absence of management
- Analyses the behavioural interventions to determine their success
- Assists customers in identifying inappropriate behaviours and develop better behaviour alternatives.
- Assists newly recruited staff in facilitating behavioural interventions
- Maintains up to date accurate records of customer's, service being provided and behavioural data
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour.
What you'll bring:
Essential:
- Good IT skills
Desirable:
Experience with PBS Approach
- NVQ Level 2 or equivalent
- Minimum 2 years of experience working with customers with Autism/Behaviour that challenges
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Ealing.
£31,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Full time position, 40-hour week.
Primarily weekday working, with occasional weekend work as requested
The post holder will be fully involved in all aspects of the day-to-day management of our Young Peoples Ofsted registered service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Manage the Service Rota
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Experience of management, leadership
- NVQ Level 3 or equivalent in Health & Social Care or leadership and management
Desirable:
- Team Leader / management experience
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.