Social Care Jobs
We have an opportunity for a Housing Officer to join our team covering Oxfordshire.
You'll manage your own diary with a mix of working from home, office and out with our customers.
This is a full time permanent role with a starting salary of £30,000 to £35,000 depending on your experience.
Your role
You'll be delivering a professional and high-quality mixed tenure service to our customers, using your knowledge and skills to resolve a range of housing management challenges.
This could include anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding.
You'll be an integral part of ensuring our neighbourhoods are safe, whilst listening to our customers needs and making changes when needed.
You'll balance your caseload with projects, shaping sustainable communities that develop an inclusive environment for our customers.
To be successful in this role you will have:
- The ability to proactively manage a complex caseload
- Strong communication skills with previous experience of working with customers in a demanding environment.
- Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate
- Previous experience, or a knowledge of delivering housing management services
- Experience of using computer systems, for example Microsoft Office
- The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
- Some of the roles will involve line management responsibilities for our Scheme Officers operating in our Housing for Older People schemes.
- A full UK driving licence and access to your own transport.
A DBS check will be undertaken for the successful candidate.
Interviews will be taking place week commencing 22nd July 2024.
What we can offer you
As a member of the Localities Team you will be part of a friendly, dedicated and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The vacancy
Could you be a part time Caseworker - Young People for vulnerable young people aged between 16 to 25 years? Could you give them the support and guidance they need to get back on their feet and live independently?
The young people we work with have become homeless for a number of reasons – isolation or mental ill health, abusive relationships, substance misuse, involvement in gangs/county lines - their issues are complex so you will need to be able to build strong, trusting relationships so that our customers feel safe and supported.
We have a part time opportunity for a Caseworker - Young People, at our Ofsted registered scheme in St Albans which provides temporary housing for young people who are experiencing homelessness.
A bit about the role:
As a part time Caseworker - Young People, you will be working with a team of highly motivated, compassionate, and dedicated colleagues supporting a caseload of young customers with complex needs. You’ll need to meet each customer weekly to help them with their goals and discuss their progress. And, when someone’s ready to move on, we'll rely on you to help them access the housing register or look for suitable rented accommodation.
What we’re looking for:
You may have worked with vulnerable young people in a paid or voluntary capacity, maybe as a Youth Worker or in an education setting providing pastoral care. You’re a great relationship builder, who can create trust so that our young people feel comfortable sharing their issues with you, you listen but in a non-judgemental way and you are able to spot signs for concern and act on them.
You’ll also need to be able to work on your own, sometimes dealing with challenging situations and diffusing them to avoid escalation. Is this you?
- Relationship building skills.
- Empathy
- Great listening skills
- Diplomacy and the ability to deal with challenging situations and diffuse them
- Non-judgmental
- Proactive and assertive
This role will require an Enhanced DBS check.
It is essential that you can work more than 20 hours per week because the contract is for 20-day hours plus one sleep in per week (which amounts to up to an extra income of up to £3,842.28 per year on top of your annual salary).
Shifts are across 7 days per week, so includes weekends and bank holidays.
Rotas will be issued four weeks in advance and will include working between the hours of 8AM to 11PM, no more than 7.5 hours each day.
Sleep ins will start from 11PM.
Please note, we are not a UK licenced sponsor and any sponsorship with another employer is not valid for this role.
If appointed your job title will be Housing Support Worker.
A bit about us:
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Sleep in allowance £73.89 per shift.
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Are you ready to apply?
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Caseworker - Young People (16-25 years), please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Closing Date: 08 July 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
** Interviews will take place on a rolling basis, so please get in touch ASAP!**
Changing Faces is here for everyone with a scar, mark or condition on their face or body. They provide life-changing mental health, wellbeing, and skin camouflage services. They work to transform understanding and acceptance of visible difference, and campaign to reduce prejudice and discrimination.
Changing Faces are looking for a new business specialist to help grow corporate partnership income at Changing Faces. This role will be 90% focused on new business with a 10% account management split.
You will have an excellent network of corporate funders and a proven track record of successfully bidding, winning and managing corporate fundraising partnerships. The role will suit someone with excellent communication and relationship building skills along with plenty of creative ideas to engage potential partners and win pitches.
This is an exciting opportunity to work alongside senior fundraisers to shape and craft the future of corporate fundraising at Changing Faces.
As Senior Corporate Partnerships Manager, you will:
- Identify, cultivate, and secure new corporate partnerships at five and six figure level
- Secure new corporate partnerships including corporate foundations, Charity of the Year, cause related marketing and strategic partnerships
- Be a senior brand ambassador for the charity, engaging and developing effective relationships with a wide range of stakeholders, both internally and externally
- Build a robust pipeline of partnerships opportunities
Ideal skills and experience:
- Experience of working in a corporate partnerships/corporate social responsibility/marketing/sales environment
- Ability to win and deliver major charity & corporate partnerships (£50-100k+)
- Experience of writing compelling copy, pitches and campaigns to secure new partnerships
- Strong commitment to Changing Faces values, vision and purpose and to keeping the voices of people with visible differences at the heart of all work
Expert recruitment for fundraisers and charities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Recovery Support Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Anfield Villas as a Recovery Support Worker.
Liverpool SHS is a mental health, 12 hour supported housing and community based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, tenancy support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
The aim of Advice Service Supervisor is to maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day to day basis. There are 3 main areas:
- ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified
- providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole
- managing the practicalities - overseeing and managing all practical issues relating to the session - allocating the team to face-to-face work or other communication methods, checking waiting times or interview lengths, and if necessary, dealing with client or Citizens Advice emergencies
Requirements
- A minimum of 12 months experience of advice work in a Citizens Advice setting or similar quality assured environment.
- Ability to effectively manage and support people to meet individual and team objectives.
- Ability to monitor and maintain Quality of Advice standards including checking accuracy of advice and benefit calculations.
- Good understanding of safeguarding principles and willingness to adhere to them
- Experience of using ICT systems and packages, and electronic resources in the provision of advice, record keeping and document production.
- Ability to work on own initiative and be flexible to business need.
- Demonstrable understanding of the issues affecting society and their implications for Citizens Advice clients and service provision.
- Ability to create a positive working environment in which equality, diversity and inclusion are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
- The ability to commit to and work within the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Liverpool
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
- 27 days annual leave plus bank holidays
- Hybrid Working Scheme
- Interest free travel loans
- Employee Assistance Programme
- Pension Scheme
- Cycle to Work Scheme
- Lifestyles Gym Membership (20% corporate discount)
- Enhanced maternity, paternity and adoption leave pay
Exciting Job Opportunity: Project Support Officer with the VCS Alliance
Are you passionate about making a difference in the community? Do you thrive in dynamic environments where your organisational skills and proactive attitude can shine? If so, the VCS Alliance wants you to join our team as a Project Support Officer!
About Us:
At the VCS Alliance, we are committed to empowering communities and driving positive change through our diverse range of projects and initiatives. We work in partnerhip with our cross-sector colleagues, to develop exciting, innovative and ground breaking responses to community health needs, and support our diverse voluntary and community sector organisations to put these exciting programmes into action.
Basic Requirements of Post:
As part of this role you will be required to work and travel across the Bradford District and Craven. While the VCS Alliance supports hybrid working, there is an expectation that you will be in the office for at least two days per week.
Purpose of the Post:
As a Project Support Officer, you will be at the heart of our mission, providing vital support to our project managers and teams:
- Providing essential support to project leads to ensure effective delivery of our projects.
- Providing general support to all our staff across the VCS Alliance to ensure our work can run smoothly and effectively.
Duties and Responsibilities
- Support the Project Leads to arrange meetings.
- Take minutes and actions during meetings.
- Update relevant action logs following meetings.
- Working with the relevant staff to ensure invoices are processed promptly.
- Assist in developing marketing materials.
- Post regular updates on the VCS Alliance website and social media.
- Support to plan and run events.
- Handle administrative tasks such as printing, filing, ordering refreshments, record keeping.
- Support Project Leads to collate and input monitoring information.
- Support Project Leads to prepare reports and progress updates.
- Monitor office inventory.
- Respond to enquiries via phone, email and drop-ins.
- Work with colleagues to develop newsletters, mailing and website updates.
- Complete any other relevant administrative tasks.
General Requirements
- Undertake personal training as required.
- Attend regular supervision sessions and staff meetings.
- Support general VCSA administration by handling inquiries via the telephone, email and drop-ins.
- Provide relevant information for VCSA’s newsletter/s, mailings, website and social media
- Comply with all organisational policies and procedures.
- Promote VCSA with all stakeholders during the duties of your work.
- Undertake any other duties prescribed by your line manager.
Why Join Us?
- Impact: Be part of meaningful health programmes that make a tangible difference in communities.
- Growth: Opportunities for professional development and career advancement within the organisation.
- Team Spirit: Work with a passionate, supportive, and collaborative team dedicated to making positive change.
- Innovation: Engage in a dynamic environment where new ideas are encouraged and celebrated.
Benefits:
28 days annual leave per year (Pro Rata) plus Bank Holidays, and additional day of leave for your birthday. Employee Assistance Programme, hybrid working, workplace pension, opportunities for professional development and free office parking.
Ready to Join Us?
If you're excited about the prospect of contributing to impactful projects and being part of a dynamic, forward-thinking team, we want to hear from you! Apply today to embark on a rewarding journey with the VCS Alliance.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role purpose
Compass is a service designed to support adults (18 years and over) in H&F and Hounslow. The service provides support with welfare benefits, debt, housing and well-being/peer support groups/workshops.
The role of the Information and Advice Worker will be to provide advice, guidance and customer representation to H&F and Hounslow residents living with mental health problems. Advice issues may include, housing, benefits, council tax, debt, signposting etc.
The successful candidate will deliver support to enquirers and manage a caseload of individuals as agreed with the project manager. In addition to advice casework, the Advice Worker will also be expected to assist onboarding referrals to the service when needed.
The successful candidate will be required to work alongside other caseworkers and volunteers supporting on the project and report to the project manager.
The Advice Worker will be required to work within the Advice Quality Standard framework (AQS), and adhere to Mind’s policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed prior to undertaking unsupervised client work.
Place of work
The Advice Worker will be required to work both from home and the Ealing, H&F and Hounslow office when necessary, alongside work in the community.
Key Responsibilities
See attached job description for full list of responsibilities
- Deliver support to enquirers and manage a caseload of individuals as agreed with the project manager.
- Deliver monthly wellbeing peer support groups/workshops.
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf.
- Provide housing advice
- Provide general money and debt management advice
- Provide information on employment opportunities and training support for clients.
- Signpost to other relevant services in the boroughs, or further afield.
Person Specification
Knowledge and Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with mental health needs
- Knowledge and understanding of mental health problems, and mental health services
- Experience of delivering advice, information and customer representation
- Experience of managing complex cases
- Experience of working with multiple agencies
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
Skills and Abilities
See attached job description for full list of skills & abilities
- Relevant and up to date knowledge of welfare benefits, housing and social care.
- Facilitate and deliver peer support groups for longer term improved wellbeing.
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening skills
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Mental Health Homelessness Outreach Team Leader
Reference: 222
Salary: £29,000 - £30,500 per annum per annum incl. Outer London Weighting (OLW)
Hours: 37.5 hours per week
Contract: 1 year
Reports to: Services Manager – Dual Diagnosis Partnerships
Working base: Flexible to one of our seven Wellbeing Centres across Hertfordshire, dependent on location.
About the Service
This is a pilot service working as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs. The Complex Needs Housing Team Leader plays a significant role in the co-ordination and running of the Complex Needs Housing Service.
The objectives of Hertfordshire Mind Complex Needs Housing Service are:
- To improve the mental wellbeing of people experiencing mental ill health.
- To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- To reduce the use of crisis services by people experiencing mental ill health with positive outcomes for the individual.
- To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
- To work collaboratively within an MDT consisting of CGL, District and Borough councils, housing teams and other professionals.
This role is key to the development and support of the team and the wider organisation.
The post holder will need to:
- Support the Services Manager with effective running of the Complex Needs Housing Service.
- Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health.
- Line manage staff and where necessary volunteers.
- Lead a team of Mental Health Outreach Workers. Ensuring the team are using databases and outcome tools as required to report for the project.
Key Responsibilities
- To receive and process referrals from the local district and borough Councils for those who have presented as homeless with a mental health need, as well as other appropriate referrals pathways across Hertfordshire and make direct contact within 72 hours of referral.
- To establish effective pathways across a variety of agencies to maximise and provide effective partnership working.
- To manage a caseload of up to 5 clients.
- Embed a holistic, trauma informed and person-centred service
- Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
- Ensure a direct community service is in place which encourages, motivates and builds patients self-esteem and confidence. This will include goal setting and support with social and practical skills development.
- Ensure all person-centred risk assessments and support plans are completed as appropriate.
- To assist clients to access appropriate mental health services, drug and alcohol services, housing/tenancy services and other services according to assessed needs.
- To work with partners both internal and external to ensure that vulnerable person’s cases are monitored and risks evaluated in order to promote community safety.
- Support clients to build their emotional resilience and crisis planning tools, promoting self-management through building an understanding of their own triggers/coping strategies.
- To work with HMN staff in other services in order to make onward referrals to other projects.
- Liaise with appropriate HPFT staff to ensure that individuals are assessed for personal budgets to support with any longer-term needs.
- Support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.
The successful candidate will play a significant role in the co-ordination and running of the Complex Needs Housing Service.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Wednesday 24th July at 5pm.
Interviews will be held on a rolling basis.
Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
We are looking for a confident, people-focused individual with great interpersonal skills for this busy Asset and Repairs role. If this is you, come and join us at ISHA as our Asset and Repairs Manager.
Asset & Repairs Manager
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR / Hybrid working possible
Salary: £60,062 per annum
Contract: Permanent
Requirements
This is an exciting opportunity for an experienced responsive repairs professional who understands the multiple disciplines required to deliver this fast-paced area of the business, to join our small, but supportive, Housing & Neighbourhoods Team working on all aspects of repairs and maintenance. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing these types of services across ISHA portfolio and help keep our residents homes well maintained, and someone who wants to add value within an organisation.
You will bring your knowledge and experience by providing advice and support to various stake holders, staff and residents by keeping ISHA service and maintenance records up to date and be able to demonstrate a robust repairs and maintenance service is being maintained. You should be a resilient, professionally curious person, who is enthusiastic about a career in the Social Housing.
You will work closely with the Head of Assets and Repairs in a generalist capacity, to support with continuous improvement across all service areas, while helping to support and achieve our organisational objectives.
Some of the key responsibilities of the role include:
- Coaching and advising Building Surveyors, Disrepair Coordinator and currently four repairs’ advisors.
- Ensuring that robust monitoring, reporting, and forecasting systems are in place.
- Contributing to the budget plan and compiling budget/KPI reports monthly, managing budgets for responsive repairs ensuring effective use of funds.
- You will be responsible for the delivery of our repairs and maintenance service to our residents’ homes ensuring customer satisfaction is achieved and KPIs are being met by our supply chain.
- To contract manage the repairs and maintenance contractors and all other contracts associated with the delivery of these services delivering excellent customer service and value for money.
- Ensuring that robust monitoring, reporting, and forecasting systems are in place and data is kept updated.
- Establish communication links for communal repairs keeping residents informed of outages and reinstatement of service ie lifts.
You
We are seeking a proactive and committed individual with strong interpersonal skills who can provide an efficient and customer-focused repairs and maintenance service to residents.
This is busy and varied role, so we’re looking for someone with excellent interpersonal skills, who can adapt to a fast-paced working environment while ensuring consistency, alongside considering and minimising risks, who will play an integral role in delivering our repair & maintenance services.
Working closely with our key internal and external stakeholders, you will continue to lead the way in the development of our repairs and maintenance services and you would have worked ideally in Housing before.
You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour will serve you in good stead working in our busy, fast paced office.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
Other information
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Deadline: 9:00am on Monday 8 July 2024
Interview: TBC
Interested?
If you would like to find out more, please click the apply button. You will be directed to where you can complete your application for this position.
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Peer Support Worker
Post no: 600
Location: Ampthill and Leighton Buzzard
Contract type: Permanent
Hours: 12 hrs per week (Monday & Tuesday)
Salary: £23,088 per annum, FTE (actual salary £7,488 per annum)
We are searching for a Peer Support Worker to join our mental health services. The role is a peer support worker, who would facilitate face to face and zoom groups, and help us with the smooth running of Mind BLMK services. The ideal candidate will have an understanding of the recovery journey needed to improve mental health and wellbeing.
Our peer support and recovery services are a key element of the services we offer, and we are looking for someone who can use their own lived experiences to provide support to help individuals achieve their goals.
Service Delivery
- Support an existing peer led eco-therapy group to work towards self-sustainability
- Coordinate the service processing of client referrals, adding details to the data base and assessing client suitability by carrying out risk assessments.
- Support clients to access other services within Mind BLMK.
- Encourage and support client engagement with Mind BLMK through the influence and participation process, Guarantor Membership, and training opportunities.
- Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
- Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.
Entitlements/benefits:
- 25 days Annual Leave plus Bank Holidays
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: Friday 21st June 2024
Interview date: Friday 5th July 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
A perfect position for someone who likes a varied, exciting working environment where every day is different. This role will see you interacting with green spaces, small charities, schools, church groups and firms big and small, meeting people from all walks of life and making a genuine difference to our community through the use of volunteers.
Confidence and good interpersonal skills are essential, as is good organisation and time management, allowing us give our volunteers an enjoyable, impactful experience whilst ensuring that our charity beneficiaries get the most out of their contribution.
You'll get to experience every facet of London life, and play an important role in the day to day running of our own small charity. You'll pick up a variety of new skills in areas as wide as conservation, administration, elder care, grant-writing and event planning.
If you're an open-minded, motivated, well organised individual who cares about making a positive difference, this might be the right position for you.
Closing date: 9am Monday 15th of July. Interviews: Tuesday 23rd of July.
The client requests no contact from agencies or media sales.
A fantastic children’s charity are looking for Registered Manager, based in Banbury.
Salary: Up to £50,400 per annum plus £750 on Call allowance – Depending on experience and qualifications.
Contract/Hours: Permanent, Full Time, 37 hours per week - Generally Monday to Friday with some flexibility to meet the needs of the service.
As Registered Manger this is your opportunity to advance your career by creating a highly professional setting that provides a warm, nurturing home environment for the young people to live in.
The service is a residential short breaks centre for children and young people between the ages of 5 and 18 years, with severe, profound, or multiple learning and/or physical disabilities who may have complex health care needs.
You will lead, inspire, and motivate your team to hold the highest aspirations for the young people, you will liaise closely with Ofsted to ensure regulatory compliance and excellence, whilst creating a safe environment. You'll be responsible for creating and maintaining the culture across the service working alongside an established experienced team providing high quality care towards transforming the young people's lives. You and your staff will work closely with the young people's family, health, education, and social care partners, to provide them with high quality support.
The successful candidate will have substantial management experience in Residential care, or equivalent experience and will hold a NVQ Level or Diploma level 5 in Leadership and management in Residential Children’s services qualification, or a willingness to work towards the level 5 with completion to be within 2 years.
Benefits:
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave
- Gain professional qualifications and excellent training/development opportunities
- Flexible maternity, adoption, and paternity packages
- Pension with up to 7% employer contribution with included life assurance cover
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts.
If you’re interested in hearing more, please do get in touch ASAP for the full job pack.
Please note, CVS are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Projects and Contracts Manager
Reference: 2391
Location: NCB promotes a hybrid, flexible way of working, staff can work remotely or from our Devon or Sheffield Research in Practice offices if they wish.
Status: Permanent term. 35 hours per week.
Salary: £39,623 with generous benefits package including 30 days annual leave plus Bank holidays and 3 days of Christmas closure.
Research in Practice is a member of the National Children's Bureau family. For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.
Research in Practice works with and for professionals in the social care, health, criminal justice and higher education sectors offering resources, learning opportunities and specialist expertise.
The Project and Contracts Manager is responsible for contracting for Research in Practice, ensuring all incoming and outgoing contracting is robust, well-managed and legally compliant. Excellent programme management skills are needed to oversee project support to a portfolio of projects. With a focus on efficiency, consistency and quality of project management, this role is critical in ensuring value for money is maintained across the portfolio. Risk monitoring and escalation skills and producing timely management information are essential elements of the role.
This role sits at the heart of Research in Practice, supporting teams and working to ensure processes and procedures are well designed and consistently applied whilst remaining able to adapt to changing priorities and the requirement to identify the need for change and drive that change as the organisation develops. The ideal candidate will be an effective communicator and have line management experience.
Applications close at 08:00am on Monday 15 July 2024.
Please quote the job title and reference number in your application. CVs will not be accepted.
Assessment and interviews to be conducted on Monday 22 July 2024.
Please note that only shortlisted candidates will be contacted.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and male candidates, as we would like to increase the representation of these groups at NCB. We strive for our workforce to be representative of the communities that we serve and we know that greater diversity will lead to even greater results for children.
No agencies please.
Hours:
Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu
Annual leave:
28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension:
2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with its auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage:
A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location:
2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable future.
This post will continue to include home working, with the expectation on the successful candidate to travel to 2wish Head Office regularly.
Applicants living in border counties to Wales will be considered, but the applicant must be willing to commit to regular travel to Head Office.
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England and are on the lookout for passionate and committed individuals who want to help push the charity to the next level.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate, and longer-term support to families, individuals, professionals and witnesses. Since we were established in 2012, we have grown to deliver our service across the whole of Wales.
In January 2024, we expanded the geographical area and recruited a brand-new team to deliver the service in the border counties of England and Wales, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This will be the first of several phases of expansion and the aim is to deliver our service throughout England and Wales in the coming years.
The post holder will lead an effective and cohesive management team across England and Wales overseeing the development and delivery of specialist services for individuals affected by sudden and unexpected death in children and young people aged 25 and under. They will ensure the team provide the highest standards of support, and that services are shaped by the needs of those who access them.
The key objectives of the post are:
- To lead upon delivery of support services across England and Wales, ensuring services are delivered consistently to a high quality and are embedded across a growing geographical area. To embed a growing team and develop relevant strategic priorities.
- To motivate, lead and develop a multi-disciplinary team to provide holistic services to families, friends, professionals, witnesses and individuals affected by sudden death.
- To establish pan-phase partnerships with key stakeholders to embed and develop referral pathways and raise awareness of the charity and its services.
- To work closely with the CEO, Director of Operations, Director of Transformation and Strategy and the wider Leadership Team promoting effective cross-team working that contributes to the overall objectives of 2wish and 2wish Cymru.
Main tasks and responsibilities:
1.0. Support services:
- To oversee outstanding service delivery across England and Wales that responds flexibly to emerging need in line with the business plan, key deliverables, budget and policies and procedures
- To leading on effective delivery and scaling up of services throughout the expansion phases
- To work closely with the Director of Transformation and Strategy to ensure a consistent approach to service delivery that aims to embed the service within existing child death procedures
- To oversee and monitor financial performance, ensuring effective deployment of resources and compliance against agreed targets/budgets
- To be responsible for Safeguarding and work with designated Safeguarding Officers to ensure services are safe for supported persons, staff, counsellors and therapists, volunteers, external partners and other key stakeholders
- To carry out regular risk assessments for services. Ensuring safeguarding concerns are followed up systematically, including making referrals to statutory services
- To oversee high-quality assurance of the service through monitoring of quality assurance systems, audits, management of complaints and learning from disruption
- To work with managers and Senior Leaders in the development and definition of new services, ensuring that operational procedures which support service delivery are fit for purpose
- To taking a hands-on approach to dealing with complex or difficult cases, particularly in new areas as we expand
- To oversee and further develop monitoring and evaluation processes to clearly demonstrate the impact the service has on individuals supported
- To contribute towards applications and reports for funders/ grants etc. in line with milestones /objectives and funding agreements
- To attend formal and informal meetings with the 2wish Senior Management Team and as required with the Trustee Board to review and report on progress
2.0. Leadership:
- To provide clear and visible leadership for a growing support team, with a specific focus upon leading and developing the support managers, taking overall responsibility and accountability for their management, performance, quality of their outputs, including recruitment/retention, induction, training and development, performance management and succession planning
- To lead and motivate staff in the performance of their duties in a way which encourages loyalty, dedication and high professional standards, in line with 2wish Cymru and 2wish ethos, values and determined by the Leadership team and Trustee Board in our strategic plan
- To further develop a positive approach to change and growth in line with expansion plans and the subsequent changes to staffing and areas of service delivery
- To establish and maintain effective working relationships on a local and national with referral partners and key stakeholders including police, health and professionals involved in child death procedures
- To oversee the development of training packages to encourage education and awareness around the experiences of those affected by sudden death
- To work closely with the CEO and Leadership team to support the work of 2wish nationally
- To ensure that the voices and needs of those affected by sudden death in children and young people are at the centre of decision making in Wales and England
- To work to the policies and procedures of the organisation, to promote these with staff and to ensure that they are maintained and developed appropriately. Keeping up to date with regulation, guidance, standards, government policy and research relating to sudden child death
3.0. General:
- To show respect and sensitivity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To undertake any other duties deemed commensurate with this post as directed by the CEO or Deputy CEO
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to an enhanced DBS check.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events, discounts for family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone/E-sim for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Youth Mentor to join our CYP team.
Do you want to support children and young people (CYP) with mental health concerns?
Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our vision to ensure everyone in Hertfordshire will feel supported with their mental health? If the answer to all of these is yes, we want to hear from you.
Job title: Youth Mentor (Mental Health)
Reference: 216
Salary: £23,496-£25,000 Per Annum, pro rata (7.5 hours per week)
Working pattern: 7.5 hours per week (Hours to be split across two weekdays from 3:00pm onward).
Working base: Ware Wellbeing Centre or Bishops Stortford Wellbeing Centre – mostly covering East Hertfordshire with occasional cross-county travel.
Contract Length: 9 months fixed term contract, with the possibility of extension
About the Project
Our Future Youth service provides one to one mentoring support, delivered face-to-face in the community for a period of up to 6 months (depending on the needs and goals of the young person).
This service is available to young people aged 12-18 who are living in East and North Hertfordshire (or attending a school in this area), who are experiencing mental health problems.
Service Objectives
The objectives of Hertfordshire Mind Network’s Future YOUth service are:
- To improve the mental wellbeing of children and young people experiencing mental health issues in Hertfordshire.
- To provide high quality 1:1 face-to-face mentoring support, tailored to the individual and incorporating all facets of the young person’s life.
- To be a key service within the CYP MHS system, offering and increasing early access to community based help regarding mental health and emotional wellbeing.
Purpose of Post
The key purpose of this post is to be an integral member of staff delivering the Future YOUth mentoring service. You will provide 1:1 mentoring support for children and young people aged 11-18 who are currently facing mental health problems. Our mentoring service provides 1:1 mentoring support face-to-face in the community for a period of up to 6 months, depending on the needs and goals of the young person. Our mentoring approach is centred around combining practical and emotional support to aid young people in reaching their goals associated with their mental health and emotional wellbeing.
Your role as a Youth Mentor will be to meet young people on a weekly basis and offer 1-1 support aligned with their needs, building a strong working relationship whereby the young person is empowered to overcome the barriers they currently face. You will also build strong working relationships with the network of people around the young person (e.g. parent/carer, school, statutory professionals) to ensure the best outcomes for the young person and that their needs are advocated for. Flexibility is central to our mentoring approach and mentoring sessions may vary in their format depending on the young person’s circumstances and goals. We give young people choice in how they are supported.
We offer:
- Annual leave entitlement of 22 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for receipt of applications is: Wednesday 17th July 2024 at Midnight
Interviews will take place on: Monday 22nd July 2024
Please note: We may close this advert early if we have sufficient applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.