Social Care Jobs
Can you make a BIG difference to children in care?
We are keen to employ THREE part-time Practitioners – TWO working daytime shifts (8am to 8.30pm) and ONE Practitioner working night shifts. (8pm to 8.30am).
Children & Young People’s Residential Practitioners
Location: Working exclusively at our all-female Children’s Home, Yvonne House, SW8 (Zone 2)
Salary: £27,400 to £29,000 pa + benefits (pro-rata)
Hours: Part-time (27hrs per week), shift work
The setting is an all-female Children’s Home for 13-to-17-year-olds. Whilst the home is stunning, modern, and purpose-built, our greatest asset is our people.
Ideal candidates will join a strong team of Practitioners who put love and kindness into everything they do.
We are passionate about learning and development and committed to providing an outstanding experience for all staff.
Part-time Practitioners work two 12-hr shifts per week. One shift Monday to Friday plus either a Saturday or a Sunday shift. You will also need to be available for meetings, training, and group thinking space – these take place on Fridays from 9.30am to 12.30pm. The total number of working hours is 27hrs per week.
Do you have?
- Some experience of working with children and/or young people - e.g. mentoring, coaching, teaching.
- Key qualities that enable good relationships – e.g. warmth, kindness, humour.
- Strong values and a commitment to inclusion.
- An ability to understand, recognise and respond appropriately to risk.
- Ambition matched with a desire for professional development.
You will collaborate on plans to support their health, education, social, and day-to-day needs including the promotion of sports, culture and arts activities and interests. This is an important and significant role in helping children, who have experienced adversity in early life, thrive and fulfil their potential.
Please note that only women are eligible to apply for the Residential Practitioner position at our all-female unit, under Section 7(2) (b) of the Sex Discrimination Act 1975.
Salary & Benefits
We believe all staff should be paid well for work that delivers excellent services and changes the lives of young people in and leaving care.
As a result we offer:
- Competitive Sector Salary (including options to flex working hours up or down) + Work Related Travel + Pension Contribution
- Generous Annual Leave - 37 Days pro-rata, including Bank Holidays.
- Wellbeing Budget (£25 per month for all staff to encourage self-care)
- Monthly wellbeing time
- Training and Support – online modules, group training and personal training budget
- Line Management and Therapeutic 1:1 Supervision, and Therapeutic Group Supervision monthly
- Employee Assistance Programme
- Cycle to Work Scheme
Apply by: As soon as possible
Interviews: Throughout June and Early July
Start Date: From late July/early August
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Inclusion and Equality
We are committed to embedding inclusive practices, promoting equality and valuing diversity in all of our activities. We understand and acknowledge the positive benefits that this commitment will bring to the young people we support, our staff and our partner organisations.
We are striving to be an employer of choice for all and take measures to ensure that Young Futures is attracting recruits from the most skilled and committed people regardless of their background. Whilst we can already be proud of some examples of excellent practice, we are not complacent and recognise that we can always do better.
No agencies please.
Are you interested in supporting people at immediate risk of rough sleeping and making a real difference to the lives of people experiencing homelessness in London?
Rough sleeping data shows that migrants make up more than 50% of the people rough sleeping in London. The Migrant Accommodation Pathways Support (MAPS) service provides a rapid intervention to support clients who are migrants and rough sleeping in London to find a route into accommodation that is suitable and sustainable in the UK or elsewhere in the world. We are looking for someone to join our team as a Coordinator where you will:
- Work alongside our small team who aim to maximise resources and find creative solutions to resolve the issues faced by people experiencing homelessness.
- Be the first point of contact for professionals where you will provide advice and support on next steps to empower professionals to identify routes out of homelessness for their clients.
- Oversee the team’s caseload, supporting the team to identify and deliver effective routes off the streets for non-UK nationals.
- Lead on partnership development for the MAPS service in the UK and with services across the world, maximising accommodation options for non-UK nationals.
While your usual working hours will be from Monday to Friday, 9am-5pm, occasional work during early or late hours may occur in response to challenging situations and to prevent rough sleeping. For this role staff can claim an additional 20% pay premium for hours worked between 8pm-8am Monday to Friday, and all hours worked on Saturday and Sunday.
About you
We are looking for someone who can be flexible, creative and proactive and is passionate about working with migrants.
Due to the legislative context in which we work, accommodation options are often limited for our client group, therefore you will be able to demonstrate your adaptability and resourcefulness.
- You will have experience of working with vulnerable people, or people experiencing homelessness, and an understanding of the needs and support requirements of this client group, particularly non-UK nationals.
- Willingness to develop management skills and provide line management, support and motivation to staff.
- We are particularly interested in hearing from you if you have lived experience of migration and/or speak additional languages to English.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 10 July 2024
Interview and assessments on: 17 July 2024
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team – Support Worker (unpaid adult carers)
We're looking for a Support Worker to join our friendly team. You will be based in our Maldon office, playing a pivotal role in supporting unpaid family carers who look after someone due to their age, disability, long-term physical or mental health condition or an addiction. You will act as the initial point of contact for carers managing referrals and ensuring carers receive a timely response to enquiries. You will conduct initial conversations with carers to understand their needs and circumstance. And you will provide carers with appropriate information, advice and guidance, from accessing benefits, peer support or respite breaks.
About Us:
Action for Family Carers is a well-established Essex-based charity dedicated to supporting unpaid carers and young carers. We've been making a positive impact for over 30 years.
About You:
You are a great listener! You can build trusted relationships with a range of people. You have experience working in a similar role with knowledge of assessing need, building support plans and providing relevant information, advice and guidance. You have an awareness of the impact of caring responsibilities and importantly, you are empathetic and understanding, with ability to work with carers in a non-judgemental way.
What We Offer:
· Salary: Band 5, £23,017 per annum
· Contract: 12 months (extension subject to funding)
· Hours: 35 hours per week
· Location: Office based, Maldon, Essex
Benefits:
· Full induction and relevant training
· Contributory work-based pension scheme
· Access to a 24-hour Employee Assistance Programme
· Flexible working arrangements
Apply Now:
If you're ready to be part of a dynamic team, contribute to meaningful work, and make a positive impact, we want to hear from you! Apply now and help us continue changing lives at Action for Family Carers.
Read the full Job Description and Person Specification. Send your CV with a covering letter addressing why you meet the requirements of the person specification.
Closing date 5pm on Tuesday 9th July 2024.
Action for Family Carers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
The client requests no contact from agencies or media sales.
- £32,137 per year
- Full-time – 37.5 hours per week
- Permanent contract
- Based at the Bethlem Royal Hospital, West Wickham, with regular travel across South East London
- Hybrid working – up to 3 days per week from home, with an expectation to visit clients in the community as required
The South East London Suicide Bereavement Service is a collaboration between South East London Mind, South London and Maudsley NHS Foundation Trust, and Mind in Bexley. The service provides vital emotional and practical support to adults and young people who have lost a loved one to suicide. You will be joining a supportive team who share a passion for working with people during some of the most difficult experiences of their lives.
We are looking for a compassionate, reflective and resilient individual to fill the key role of Suicide Bereavement Support Worker. Your primary responsibilities will be to deliver one-to-one emotional and practical support and co-facilitate occasional bereavement support groups. This role involves building relationships with people from all walks of life and managing your own caseload. You will have ownership over your work, while being supported through regular supervision and reflective practice.
With experience providing emotional support, including to those who have experienced bereavement, you will be an excellent communicator with good assessment and support planning skills. You will also be highly organised and able to manage a busy and varied workload. The ability to adapt your approach to a wide variety of people, ensuring that support is inclusive and sensitive to service users’ cultural and religious backgrounds, is essential. This role involves meeting clients in the community, including carrying out home visits. Although it is possible to fulfil the travel requirements of the role by public transport, this would best suit someone with access to their own mode of transport, such as a car or bicycle.
We encourage applications from people with lived experience of bereavement by suicide, although this is not a requirement for the role.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 7th July (11:59pm)
Likely interview date: Week beginning 15th July
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £33,194 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
- Providing advice to the public and undertaking casework on social welfare law issues
- Supervising advice and gateway assessment sessions
- Supporting and supervising staff and volunteers
To be successful you will need:
- Recent experience of giving advice to the public. This should include having undertaken advice casework.
- Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Monday 8th July 2024
Interviews: Thursday 11th July 2024
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Internally your job title will be Waking Night Recovery Worker.
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s as a Waking Night Recovery Worker.
Blackpool Crisis Support - Sycamore House is a community-based crisis service, working to a recovery model with the aim to reduce the amount of A&E and Hospital admissions through evidence-based CBT interventions. We provide a range of intervention support and are partnered with the NHS, working alongside the Home Treatment Team who offer clinical governance. Additionally, we offer a range of services for people with mental ill health to become more connected to their local community, building on their social engagement. We also signpost to local services and host awareness days that are truly reflective of the community we support to break down stigma and discrimination offering support 24/7 with a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation
Are you a strategic senior leader with a background in finance ready to play a vital role in forging Age UK Cheshire's future, as the charity takes its first exciting steps after a recent merger?
Here is an organisation undergoing significant and momentous transformation. You'll join as Chief Finance Officer of a newly formed £2.5 million charity, focused on providing every older person in Cheshire the opportunity to live their best life. Through a comprehensive and collaborative merger process, Age UK Cheshire (AUKC) and Age UK Cheshire East (AUKCE) are excited to be joining forces officially in July 2024. Two charities with a clear vision of becoming stronger together and, ultimately, having greater impact for older people in Cheshire.
Salary: £50-58k
Location: Home-based from Cheshire or surrounding counties (within 1 hour commute)
Benefits: 25 days holiday + bank (rising with length of service), 3% employer pension contribution rising to 5% after probation, generous healthcare cash plan
Contract: Full time or open to reduced hours contract
Culture: Flexible, life and family-friendly
Age UK Cheshire is a local organisation working with older people, their families, and their carers to support them in living their best lives. They do this by helping people to combat poverty, relieve social isolation and increase their independence. They want to create a future where every older person in Cheshire can live their best life.
About the role:
We're looking for a highly-skilled and visionary senior leader, with a proven track-record of developing robust and innovative financial and operational strategy. The Chief Finance Officer is a vital member of the senior leadership team, entrusted with strategic responsibility across:
Finance, payroll, HR, insurance, management information, accommodation, quality and executive support functions.
You'll also act as the CEO's deputy when required. Supported by a dedicated team, the CFO's role is multifaceted and essential to uphold governance, provide expert advice to the Board of Trustees, and track progress towards strategic ambitions.
There's a strong rationale for the merger, with the primary driver to enhance the support offered to older people in Cheshire, increasing impact and improving sustainability and resilience. As CFO, you'll play a key role in driving operational efficiencies as processes are integrated and streamlined, as well as putting building blocks in place to increase income generation opportunities.
About you:
You'll need all these skills and experiences in your toolkit to provide effective financial and operational leadership for the newly formed Age UK Cheshire:
- Extensive experience in financial management with a relevant sized organisation, including audit preparation and strategic financial planning.
- Proven track-record of setting and achieving high-quality, cost-effective results, with robust decision-making and problem-solving.
- Record of developing innovative financial strategy, policy and implementation.
- Ability to lead, motivate, and manage diverse teams, fostering an inclusive, high-performing culture.
- Values-led and committed to leading from a place of integrity: Inclusive, Caring, Compassionate & Person-centred
There are additional layers required around change management expertise and emotional intelligence when it comes to leading an organisation through a merger. The Board is ambitious about the charity's future with increased opportunities identified, so we'll be looking to you to demonstrate the ability to balance risk, as well as enabling organisational growth.
If you're as excited by this opportunity as we are, then we'd love hear from you. Please send a copy of your profile or CV to Amelia Lee at Charity People as the first step.
Deadline: 9am on Wednesday 24th July
Interview dates are currently being confirmed
Please get in touch as soon as possible if you are interested, we would love to begin conversations with interested candidates early.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Job Title: Advocate
Service: Coram Voice Manchester
Contract Type: Permanent
Hours: 21 hours per week
Salary: £13,104 - £13,380.60 per annum (£21,840 - £22,301 FTE)
Location: Home based with travel across Manchester.
About Coram:
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice:
Coram Voice exists to enable and equip children and young people to hold the system to account, to challenge and support it to do its job properly and to uphold the rights of children and young people to actively participate in shaping their own lives.
Coram Voice strives for a society which recognises, and willingly accepts, its responsibilities to children and young people, where the inequalities and discrimination they currently face have been eradicated. Where those children and young people are fully engaged in all decisions that are made about their lives. Where the views, needs and feelings that they express are at the core of those decisions.
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
Our Advocacy services we provide advocacy direct to children and young people in care, in need, in custody and to care leavers and children and young people with mental health needs. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
About the Role:
You will work directly with care experienced children and young people and those on Child Protection Plans providing them with advocacy support in the community and in a variety of settings.
You will empower and support them to ensure their voices are heard within decision–making processes that effect their lives.
You will be a capable ambassador for Coram Voice with the ability to engage effectively with professionals, carers, other stakeholders and most importantly children and young people.
If you have the necessary experience and skills and a commitment to promoting the rights of young people, we would like to hear from you.
Returning your application:
- We cannot accept general CVs.
- When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.
Closing date: Sunday 14th July 2024 at 23:59
Interview date: Monday 22nd July 2024
General consideration for applications:
- DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
- Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
- Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.
Coram Voice is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help. We are committed to the safeguarding of children and will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278
The client requests no contact from agencies or media sales.
- £30,396 per year
- Full-time – 37.5 hours per week
- Permanent contract
- Based in Beckenham (BR3 4HY)
- Hybrid working: up to two days per week working from home
Bromley Mental Health Hub forms part of the community transformation of mental health services in the London Borough of Bromley under the NHS Long-Term Plan. The service brings together the expertise of local primary, secondary and voluntary sector mental health care providers with the aim of providing flexible, holistic and integrated services for adults with mental health problems.
We are looking for a Mental Health Advisor with experience of working within mental health services, including to support prevention, recovery and self-management. Applicants should have experience in completing assessments, managing a diverse caseload and working in a busy work environment, and possess effective skills in communication. An ability to work independently but collaboratively, to be proactive and show initiative is essential for this role.
The role will involve:
- Management of a diverse caseload
- Providing recovery-orientated individual and group-based support to adults with mental health problems
- Collaborative working with all partners involved in the Bromley Mental Health Hub
- Undertaking holistic needs and risk assessments
- Commitment to regular training and supervision
- Effective contribution to the development and continuous improvement of the service
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 7th July (11:59pm)
Likely interview date: Week beginning 15th July
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
Our Senior Practitioners will provide interim cover across SHP, providing supervisory support where needed to staff teams. This could include our Multiple Disadvantage and Complex Needs accommodation services, Young Peoples Services or Floating Support Services.
If you have an understanding of our client group, are driven to improve the lives of London’s rough sleepers, and would enjoy the challenge and variation of working in a variety of services over the course of a year we would like to hear from you.
About the role and services:
Multiple Disadvantage and Complex Needs: These services provide accommodation and support to people who are moving from rough sleeping and who have needs relating to their mental and physical health, their substance addiction, offending behaviour and mental health. Often at the point of referral, a client’s needs have not been met by any of the services they may require. Part of our role is building the trusting relationships required to put the necessary support in place. Understandably, therefore, these services operate in challenging environments and require resilient and compassionate staff.
Young Peoples' Services: These services are dedicated to providing support to young people, specifically in relation to leaving care, offending behaviour, gang affiliation, complex mental health and anti-social behaviour. We work within a strengths and recovery framework embedded within a trauma informed approach to ensure client needs and aspirations are at the centre of the support planning process. Working in these services would mean overseeing the support and development of the young person’s needs and aspirations. The postholder will hold a caseload of complex cases and will be responsible for supporting the team to manage complex cases. You will guide and signpost the young person to the relevant statutory and non-statutory services and will be key in motivating and coaching the young person to develop independent living skills.
Floating Support Services: Focussed on fostering independence and empowering your clients, we work to support individuals to sustain their tenancy, enhance their wellbeing, build resilience, and achieve their goals and aspirations. Whether assisting with housing issues, addressing mental health concerns, or supporting the development of daily living skills, the primary goal is to enable clients to navigate challenges and lead fulfilling lives. All work undertaken will be in line with planned support, making sure that clients are actively involved and that the support offered is full and holistic. You would be part of a supportive and inclusive work environment that values teamwork and individual growth.
We are looking to recruit permanent staff with these qualities to provide SHP’s clients with consistent support in line with SHP’s values, delivery model, policies and procedures and support planning tools.
As a member of the Peripatetic Senior Practitioner Team, you will move between services and will generally cover a rota ‘line’ until we recruit to the vacancy that the worker is covering, providing interim supervisory support to staff teams as directed by the Team/Service manager. (In Multiple Disadvantage, Complex Needs and Young People Services, covering a rota 'line' will involve working on a rota that includes evening work and may also include regular weekend and Bank Holiday work.) You would then be reassigned to another service in need of your support. The role therefore provides an opportunity to model and share good practice between services.
SHP will support you with a comprehensive induction and training package, including how to work in SHP's trauma-informed support model.
About you:
- A high-level understanding and ability to manage the range of issues involved in the delivery of quality services to clients who may be at risk and who have complex mental health needs.
- Experience and an in-depth understanding of the principles and delivery of risk and needs assessment, planned support, goal setting and advocacy with clients within a recovery and strengths model, and the ability to share this and support others to deliver this.
- Demonstrable aptitude for monitoring, developing and supporting staff performance and the ability to motivate staff members to perform effectively.
- An ability to provide flexible and client centred solutions to problems of behaviour. Also, the ability to embed psychologically informed methods of work within an accommodation setting.
- A demonstrably high level of numeracy, literacy and comprehension in order to be able to contribute to budget setting, monitor expenditure, write reports and review, analyse and extrapolate from written information.
- Ability to co-ordinate the work of a number of individuals or agencies to get tasks completed to time and to specification.
- Strong networking skills, and proven ability to build positive working relationships with internal and external stakeholders in order to establish or improve services to service users.
- Specific skills and expertise support one of the SHP service groups - Adult Multiple Disadvantage and Mental Health Accommodation Services, Young People’s Services or Floating Support Services.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing Date: Sunday 21st July at Midnight
Interview Date: Wednesday 31st July, Thursday 1st August, Friday 2nd August
This post will require an Enhanced DBS check to be processed for the successful applicant.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based at St Giles offices across Wales
Ref PWA-241
Are you a proactive, efficient and collaborative individual with a proven record of working in services providing administrative support in a busy, pressurised environment? Do you have experience of working in services which provide support to people who have faced adversity and disadvantage?
If so, St Giles is looking for a highly motivated Personal Wellbeing Administrator to join our team and provide vital administrative support to teams across one or more contracts awarded by the HMPPS to deliver Personal Wellbeing services in Wales.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.
The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.
About this key role
Our successful candidate will monitor and manage the receipt of referrals from Probation through the Customer Approved System (CAS) ensuring they are successfully assigned to Personal Wellbeing Coaches using the appropriate guidance and process, ensure all inputting is accurate and within agreed timescales, plus provide regular activity reports to the Personal Wellbeing Manager. You will be the primary point of contact for all enquiries, external and internal to ensure communication channels are clear and effective, while also liaising with external stakeholders (e.g. Prisons), delivery partners, spot purchase providers and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner.
Developing and maintaining an Estates log and diary to ensure the team always have an approved site to meet service users in mandated locations when needed and providing administration for meetings, including bookings, invitations and minute-taking, are also vital duties.
What we are looking for
- Experience of managing Customer Relationship Management systems, including inputting data and creating reports
- An understanding of the barriers faced by people with complex and multiple needs
- Knowledge of Trauma Informed practice and how to apply it in supporting service users
- Ability to develop and maintain means by which compliance with policy and procedure can be effectively monitored and reported on, including financial expenditure
- Impressive prioritisation relationship-building and interpersonal abilities
- First-class communication skills, both verbal and written
- A flexible, collaborative and professional approach to your work.
Please note this role requires that successful candidates must undergo an Enhanced Adult Only DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 07th July 2024. 11:00pm Interview date: 12th July 2024
Cyf:
A ydych chi'n unigolyn rhagweithiol, effeithlon a chydweithredol gyda hanes profedig o weithio mewn gwasanaethau sy'n darparu cymorth gweinyddol mewn amgylchedd prysur ac anodd? A oes gennych chi brofiad o weithio mewn gwasanaethau sy'n rhoi cymorth i bobl sydd wedi wynebu helbulon ac anfantais?
Os felly, mae St Giles yn chwilio am Weinyddwr Lles Personol brwdfrydig iawn i ymuno â'n tîm a darparu cymorth gweinyddol hanfodol i dimau ar draws un neu fwy o gytundebau a ddyfarnwyd gan Wasanaeth Carchardai a Phrawf Ei Mawrhydi (HMPPS) i ddarparu gwasanaethau Lles Personol yng Nghymru.
Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.
Pwy ydym ni?
Mae St Giles yn elusen cyfiawnder cymdeithasol arobryn sy'n defnyddio arbenigedd a phrofiadau go iawn o’r gorffennol i rymuso pobl nad ydynt yn cael y cymorth sydd ei angen arnynt. Pobl sy'n cael eu dal yn ôl gan dlodi, wedi'u hecsbloetio, eu cam-drin, sy’n delio â dibyniaeth neu broblemau iechyd meddwl, sy’n gaeth i drosedd neu gyfuniad o'r materion hyn ac eraill. Rydym yn dangos i bobl fod modd creu adeiladu dyfodol gwell iddynt hwy eu hunain a'r rhai y maent yn poeni amdanynt ac yn eu helpu i greu’r dyfodol hwn drwy gymorth, cyngor a hyfforddiant. Mae ein gwasanaethau dan arweiniad cymheiriaid yn cynrychioli asgwrn cefn ein gwaith, gan roi pobl â phrofiad personol wrth wraidd cyflwyno, dylunio a gwerthuso cefnogaeth a gwasanaethau ledled y DU.
Mae'r The Wise Group yn fenter gymdeithasol flaenllaw sy'n falch o wneud gwahaniaeth i fywydau pobl. Rydym yn falch o'r ffaith ein bod yn helpu pobl i ddod o hyd i swyddi, yn rhoi cyngor i bobl sy'n ei chael hi'n anodd gwresogi eu cartrefi ac yn cefnogi pobl i gael eu traed tanynt yn dilyn cyfnod yn y carchar. I wneud hyn, mae'r The Wise Group yn gweithio mewn partneriaeth â phawb, gan gynnwys busnesau mawr, llywodraeth genedlaethol a lleol a sefydliadau trydydd sector sy'n darparu cefnogaeth arbenigol hanfodol i'n cwsmeriaid. Gyda'n gilydd, rydym yn fwy na chyfanswm ein rhannau.
Daeth The Wise Group a St Giles at ei gilydd rai blynyddoedd yn ôl i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad personol a chymhwysedd diwylliannol. Hyd yn hyn rydym wedi derbyn mwy nag 20 o gytundebau i ddarparu Gwasanaethau Lles Personol, Cyllid, Budd-dal a Dyled a Menywod ledled Cymru a Lloegr.
Ynghylch y rôl allweddol hon
Bydd ein hymgeisydd llwyddiannus yn monitro ac yn rheoli derbyn atgyfeiriadau gan y Gwasanaeth Prawf drwy'r System Cymeradwyedig Cwsmeriaid (CAS) gan sicrhau eu bod yn cael eu haseinio'n llwyddiannus i Hyfforddwyr Lles Personol gan ddefnyddio'r canllawiau a'r broses briodol a sicrhau bod yr holl fewnbynnu yn gywir ac o fewn amserlenni y cytunwyd arnynt, ynghyd â darparu adroddiadau gweithgaredd rheolaidd i'r Rheolwr Lles Personol. Chi fydd y prif bwynt cyswllt ar gyfer pob ymholiad, allanol a mewnol i sicrhau bod sianeli cyfathrebu'n glir ac yn effeithiol, tra hefyd yn cysylltu â rhanddeiliaid allanol (e.e. carchardai), partneriaid cyflenwi, darparwyr prynu ar y pryd ac asiantaethau eraill i drefnu apwyntiadau, atgyfeiriadau, ac yn gyffredinol i sicrhau bod gwybodaeth yn cael ei chyfnewid mewn modd clir, amserol ac effeithiol.
Mae datblygu a chynnal log a dyddiadur Ystadau i sicrhau bod gan y tîm safle cymeradwy bob amser i gwrdd â defnyddwyr gwasanaeth mewn lleoliadau mandadol pan fo angen a gweinyddu cyfarfodydd gan gynnwys bwcio stafelloedd, gyrru gwahoddiadau a chymryd cofnodion, hefyd yn ddyletswyddau hanfodol.
Yr hyn rydym yn chwilio amdano
- Profiad o reoli systemau Rheoli Cysylltiadau Cwsmeriaid gan gynnwys mewnbynnu data a chreu adroddiadau
- Dealltwriaeth o'r rhwystrau sy'n wynebu pobl ag anghenion cymhleth a lluosog
- Gwybodaeth o ymarfer Trawma Gwybodus a sut i'w gymhwyso wrth gefnogi defnyddwyr gwasanaeth
- Y gallu i ddatblygu a chynnal dulliau y gellir monitro ac adrodd ar gydymffurfiaeth â pholisi a gweithdrefn yn effeithiol â nhw gan gynnwys gwariant ariannol
- Sgiliau blaenoriaethu, adeiladu perthynas a galluoedd rhyngbersonol trawiadol
- Sgiliau cyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
- Dull hyblyg, cydweithredol a phroffesiynol o ymdrin â'ch gwaith
Sylwch fod gwiriad DBS Uwch yn ofynnol ar gyfer y swydd hon gan ei bod hi'n golygu dod i gysylltiad â chyfranogwyr a chydweithwyr agored i niwed.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, sesiynau therapyddion clinigol, yswiriant bywyd (4x cyflog blynyddol), dyddiau 'duvet', benthyciad tocyn tymor, rhaglen fanteision gweithwyr, taleb gofal llygaid a llawer mwy.
Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.
Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.
Dyddiad cau: 07th July 2024. 11:00pmDyddiad cyfweliad: : 12th July 2024
Thanks to the support of the City Bridge Foundation we are seeking a passionate and experienced Community Growing Programme Lead with a track record of coordinating engaging, educational and accessible food growing and environmental workshops and learning opportunities for the local community.
This is a new, varied, and exciting role with the opportunity to maintain and develop a beautiful, versatile garden alongside a small and supportive team.
If you think this is the role for you please download our application pack and follow the instructions closely to apply.
Benefits include Contributory pension, Group Life Insurance and Long Term Sickness Income Protection
Responsible to CEO
Main purposes of the job:
To plan, organise and facilitate volunteering sessions and community courses which may include weekend volunteering sessions, and corporate volunteer workdays.
To involve the diverse local community of Hackney and neighbouring boroughs in activities at St Mary’s Secret Garden with an emphasis on individuals and communities who may otherwise be excluded, particularly disabled and learning-disabled people, and people with mental ill health and long-term health conditions.
To use horticulture and other knowledge relating to growing and caring for plants, nature conservation, garden maintenance and landscaping to engage with people, encourage learning and promote health and wellbeing.
To promote the social, therapeutic and training aspects of horticulture to community groups, and individuals in the London Borough of Hackney and beyond.
To work flexibly and independently within our small team to support each other, to assist with the physical maintenance and general organisation of the St Mary’s Secret Garden ensuring that the garden is cared for, open and accessible to the wider local community.
To proactively develop SMSG as a resource for the local community, creating and facilitating new projects.
The client requests no contact from agencies or media sales.
Thank you for considering a Young Women’s Worker role with Redthread. We are a team of
compassionate, collaborative and courageous professionals committed to empowering young people
to change their lives.
Please note we are recruiting a female worker. This role is exempt under the Equality Act 2010
Schedule 9, Part 1.
Please check out our website for more information on the services we provide and learn more about
us, including our commitment to safeguarding, equity, diversity and inclusion. Here is an animation
that was created with our Youth Ambassadors, and these clips, C4 News- Young Women's Service,
BBC News - YVIP and ‘A day in the life’ will give you a taste of what we do every day.
Job Description
Post Title: Young Women’s Worker
Location: The post will be based primarily at St Georges Hospital. However, all
Redthread team members must have a flexible approach to supporting other
sites across London when needed. There will be a need for regular visits to
Redthread’s main offices and other projects and activities that take place at
various locations across London and the UK.
Hours: 37.5 hours per week. The nature of Redthread’s work means that regular
evening and weekend working is required. You will be required to work shifts
to ensure that the team covers from 7:30 am to 9 pm each day between
them.
Salary: £29.767,50 per annum + benefits
Contract type: Permanent
DBS Check Required: Enhanced with barring (Child and Adult Workforce)
Work area: Young Women’s Service
Responsible to: Team Leader
Purpose of the Post
Work intensively with vulnerable young women in a trauma-informed way to promote their
well-being, safety and personal development.
How to apply:
If this sounds like the right role and organisation for you, please go to our website where you will find a downloadable job description with a person specification, including details of the terms and conditions of the post.
We encourage you to read through the job pack and the person specification carefully, as we will shortlist applications using the essential criteria.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about supporting older people to develop and maintain their physical wellbeing? We are looking to recruit an Exercise at Home Coordinator, sitting within the Wellbeing & Connections team, to deliver a programme of activities that can support older people with mobility challenges through exercise at home.
The desired candidate will have a Level Three Fitness Qualification (PT) and will assist clients to gain confidence through movement, including chair-based exercise, and walking support for older frail clients in their home. The role is pivotal in enabling people with chronic conditions to become more active, and for people who have temporarily lost mobility to regain the confidence to walk. To ensure the ongoing effectiveness of this programme offer, the role will include training and supporting volunteers.
Role functions:
- Running our Exercise at Home programme – assessing new clients in their homes, prescribing exercise programmes for clients that align with their needs and goals, training volunteers to deliver the programmes, and managing the day-to-day running of the project.
- Delivering walking support sessions - these will be tailored to be accessible by those who have either recovered from a fall or have had surgery and need the confidence to access the community. These sessions will enable people to increase their mobility, whilst also having an opportunity to socialise with others in the local community. Training volunteers to assist clients with walking support will be a key part of the role.
- Co-ordinating other community-based physical wellbeing activities, including our monthly Flaneur Walks during the warmer months, and any new projects that arise.
- Networking with relevant local bodies, NHS trusts, GP clinics, and social services to make them aware of the services we provide and to strengthen our presence in the field.
The ideal candidate will have excellent interpersonal and organisational skills and have at least one year’s experience of working with older people. A Level Three Fitness qualification is compulsory and a qualification in delivering exercise programmes for those with mobility issues would be advantageous.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PURPOSE OF THIS ROLE
The role holder is responsible for providing a dedicated service to support a safe and timely hospital discharge with proactive solutions
This is a responsive service requiring someone who is able to juggle multiple priorities and keep them moving to enable people to get people home.
The purpose of the post is to work proactively with clients primarily but not exclusively older people, in both hospital and community settings, to improve their ability to live as independently as possible, for as long as possible, in their homes. This will be achieved by working within the existing local processes and pathways for health and social care, thereby identifying older people in priority need and providing individual clients with a coherent person-centered approach in which their specific needs are seamlessly considered, recognised, and responded to. The principal focus of the service is to provide bespoke home improvements and adaptations that support independence, however there are further outcome requirements related to prudent healthcare, new technology and access to services. Key to the approach is identifying with Health & Social Care partners those in critical need; ensuring effective service access to beneficiaries and tailoring interventions to the specific need.
To ensure a seamless service for clients being discharged from hospital or prevention of admission to hospital.
Key accountabilities and responsibilities
· To be the face and direct contact of the Hospital to a Healthier Home Service.
· To work when required within the local Hospitals.
· To work with the hospital teams, assisting with patients housing needs and solutions to meet those needs to enable
discharge by the planned discharge date.
· Provide a point of contact for responding to clients or professionals calling the office in relation to urgent hospital works.
· Visiting clients on the wards to ensure we provide advice and personalised support to the client to identify their needs and discuss personalised options to repair or adapt their home.
· Proactively identify older frail patients with age-related challenges, complex health issues and related sensory loss, dementia or post-stroke trauma, that threaten their independence at home.
· Promote, provide awareness and develop referral protocols for potential clients with NHS, Social Care and Third Sector teams and establish a good working relationship within the relevant local authority departments, health services, housing and voluntary groups who are in contact with the client group.
· Work with the assessment and discharge planning processes within local clinical settings to assist in identification in a structured way, embedding a housing-related community service in the patient pathway.
· Provide a Healthy home visit assessment that is person-centred and needs-led, identifying housing, environmental and personal risks to independent living that clients face including assessing the risk of falls, and any factors affecting the safety, warmth and security of the property.
· Ensure that the client understands and is kept informed of all the procedures and practices involved with their particular circumstances.
· Deliver targeted information, signposting and support to those individuals identified with sensory loss, dementia and stroke (and their families and friends), to ensure they are aware of the services, information, advice and support available to them to enable them to live independently.
· Undertake brief interventions with people at high risk of losing their independence; this may include problem-solving with individual clients, supporting them to resolve issues relating to their sensory loss/dementia/stroke, living circumstance and independence, particularly at times of transition, such as hospital admission, diagnosis or discharge.
· Use Person-Centred approaches to plan, implement, monitor and review the support you provide.
· Work in a fully integrated way with other members of the local health and social care teams, to ensure people receive a seamless high-quality support, in which their living circumstance are considered as an integral part of their packages of care and support.
· Liaise with practical services/adaptations team or contractors to undertake relevant repairs and adaptations.
· Refer to specialist support such as the Managing better Caseworker to demonstrate assistive equipment to people which would enable them to live more independently and provide information and support services for clients that want to access new technology to support independent living.
· Have a basic knowledge of complex health and cognitive disorders, e.g. dementia, how the home environment might be improved to maximise opportunities for wellbeing and independence and how sensory loss impacts on these conditions.
· Ensuring the service runs in line with contractual and service level agreements.
· Provide information to the Operations Manager and other bodies monitoring the projects performance.
· Keep up to date with developments in relevant fields of work and research.
· Ensure that good records are kept in all cases, updating computerized records as necessary and maintaining case notes and progress forms.
· Contribute to the development of good casework practice throughout the agency, ensuring all casework meets the standards required by us and is in line with the Advice Quality Standard and the agency business plan.
· Contribute to performance and monitoring reports to the standard and within the timescales required by the agency manager.
· To develop a creative and collaborative relationship with the Technical and Adaptations team to ensure that we can deliver on our objective of always having clients at the heart of everything we do.
· You will be responsible for gathering and collating satisfaction surveys and providing management information on the levels of client satisfaction with the service.
· Ensuring that a suite of comprehensive activity-based risk management plans are up to date, relevant and communicated to the team.
· Produce case studies which demonstrate the impact of our work.
· To foster an excellent relationship with clients, contractors, Health and Social Services Partners and all staff and other agencies.
GENERAL DUTIES:
· Attend regular staff meetings and conferences.
· Undertake other reasonable duties, commensurate with this post, as may be required.
· To be aware of and committed to the promotion of the agency’s values, mission and diversity statements in both employment and service delivery.
· Provide information according to the Welsh language policy.
· Promote and maintain a customer focus.
· Contribute to the Agency overall strategic business plan.
· To work within the agency’s guidelines and procedures.
· Support the smooth running of the office.
· To adhere to Health and Safety legislation and the Agency policies and procedures in relation to Health and Safety
IN THIS JOB YOU WILL NEED
· Understanding of hospital pressures and experience with working hospital with discharge teams.
· Experience of leading and promoting delivery of a project with the ability to be front facing within a hospital environment.
· Significant experience in casework, support work, community work or a related field
· The ability to combine your knowledge and expertise with a person-centred mindset.
· Assessment skills, perhaps gained from professional training or experience.
· Problem solving skills - having a flexible approach to finding solutions that maximise independence and choice.
· You want to work in a value led organisation and recognise yourself in the agency’s core values.
· You have a ‘can do’ approach, remaining focused and calm under pressure. You look for solutions which keep the processes moving because your priority is to ensure our clients receive a high-quality service.
· Excellent listening skills in order to be able to design solutions around peoples’ wishes.
· Skill in organizing resources and establishing priorities.
· Time and workload management skills – being able to plan ahead and manage multiple and competing priorities.
· Clerical, word processing, and office skills.
· Strong interpersonal and communication skills and the ability to work effectively with a wide range of people in a diverse community.
· Work co-operatively and enable other members of the team to work to the best of their ability.
· Knowledge of the Welsh Government 6 goals to Urgent and Emergency Care
· Knowledge of the Social Services and Well-being (Wales) Act 2014 and The Well-being and Future Generations Act (Wales) 2015
DESIRABLE:
· Up to date knowledge of welfare benefits.
· An understanding of the needs of older people.
· An understanding of housing issues.
· Trusted Assessor status, or the willingness to achieve it.
· A qualification in energy awareness (e.g. City and Guilds level 3) or experience of domestic energy advice.
The client requests no contact from agencies or media sales.