Social Care Jobs

Age UK Nottingham and Nottinghamshire have an exciting opportunity for two advocates to join the team.

Location: Nottingham

Hours: 1 x 10-hour position, 1 x 18.5-hour position

Salary: £6,332.85 per annum (10-hour position), £11,715.77 per annum (18.5-hour position)

Tenure: Part Time, Permanent

Closing date: 9am on Monday 9th December 2024

About Us:

Age UK Nottingham & Nottinghamshire is the largest local independent charity providing a wide range of services for older and vulnerable people.

Advocate – The Role:

We have an exciting opportunity for an empathetic, and caring individual to provide a Residents’ Representative Service to residents and their relatives in Nottingham City residential and nursing homes for those 18 and over, as well as for a Patients’ Representative working across Queen’s Medical Centre and Nottingham City Hospital with older and vulnerable people. 

Do you have the skills to represent, advocate and support people and their families, enabling them to make informed decisions around a wide variety of issues? Would you like a busy and diverse role which sees you working in care homes or hospitals, liaising with statutory and 3rd party organisations to help older and vulnerable people to achieve their desired outcomes and get their voices heard? If so, we’d like to hear from you!

Advocate – Hours:

1 x 10-hour per week position

£6,332.85 per annum

Home, care homes and community based

1 x 18.5-hour per week position

£11,715.77 per annum

Hospital based with an element of home working

(10 hour and 18.5 hour – can be combined to make one 28.5 hour per week position)

Advocate – You:

- A good understanding of the needs and concerns of older and/or vulnerable people

- You will be self-motivated, yet a team player, with excellent communication, organisational and strong IT skills

- Be committed to the values of Age UK Notts

- Experience of providing advocacy is not essential as full training will be given

- Applicants must hold a full driving licence and have access to a car for the care home position (Age UK Notts is committed to making reasonable adjustments, so whilst this job requires the jobholder to drive, your application will still be considered if you are unable to drive due to a disability)

Advocate – Benefits:

- 24 days annual leave (Pro Rata), rising by 1 day a year, to a maximum of 32 days

- Additional 8 public holidays leave

- Employee Assistance Programme

- Discounted tickets to the theatre, music venues, comedy and sporting events

- Exclusive Age UK Discounts for shopping, travel, home, technology, days out, holidays and much more

- 4% employer contribution pension (in line with auto-enrolment rules)

- Blue Light Card

How to Apply

To submit your application for this exciting Advocate opportunity, please click ‘Apply’ now.

The closing date for receipt of completed applications is: 9am on Monday 9th December 2024

Age UK Notts promotes equality and diversity.

Registered Charity Number: 1067881

Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Caseworker based in London/SouthEast.

The Casework Team deliver help services which include advice, information and support for people working across horticulture. The team provide generalist advice across areas such as social care, health, benefits, housing and employment, often having an area of speciality.

Skills, Knowledge and Experience:

• Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
• Experience of measuring the impact of interventions delivered
• Experience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systems
• Experience in delivering a telephone helpline or advice service in the community or on occasion in service users homes
• Experience of scrutinising complex information to produce concise reports, comprehensive case records and high-quality casework and associated correspondence
• Highly developed communication skills including, discretion and capacity to deal efficiently, and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgrounds
• Experience of using interpersonal skills, including active listening and questioning skills to understand the needs of others, causal issues to inform case management plans
• Ability to interact and network with line managers, colleagues, volunteers, partner organisations, external agencies and service users
• Ability to work flexibly across geographical regions as required

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

JOB DESCRIPTION: 

IMPATIENCE INSIDERS PROJECT MANAGER

Role: Impatience Insiders Project Manager

Contract type: 12 months to start, full time (3-5 day contracts optional)

Salary: £36,000 pro rata, 3-5 days per week

Experience: Min 1+ year of professional experience

Location: UK based, remote working possible with some travel to London/nationally. Some co-working in Finsbury Park also an option.

Visas: Unfortunately, we are not able to provide visa sponsorship 

Application deadline: 10am on the 8th December

Start date: Jan/Feb 2025

CONTEXT AND ORGANISATIONAL VALUES

There are millions of highly educated, well-paid, politically engaged people who care deeply about the world. Every morning, they go to work in professional services firms, knowing that the firms they work for and the industries that they are a part of are blockers rather than enablers to a just transition.

They look for ways to ‘make a difference’ internally but fall at every hurdle. They think about quitting but feel financially tied to their jobs. They become accepting of the fact that things are how they are. They become disillusioned and start to feel helplessness and even shame. They offer little value to the just transition that the world needs and that they themselves yearn for.

Impatience Insiders’ job is to get these people organised, educated, and mobilised on terms that work for them, and turn shame and disillusion into action and progress. Our ambition is to fill a gaping hole in civil society organising infrastructure and create a permanent piece of the civil society landscape.

We are looking to build and invest in a series of insider movements in food retail, management consulting, advertising, public affairs and finance. By 2030 we aim to see the ‘insider movement’ model mainstreamed as a vehicle for private but collective activism for corporate insiders. Insider Movements will be thriving within scores of just transition-critical industries. The successes of early insider movements will be well known and held as examples of how insider power can help transform industries and drive a socially just and environmentally regenerative transition.

Your job will be to help seed and support these movements as well as helping build the broader insider ecosystem.

OVERVIEW 

This is an exciting opportunity to join and help shape a new and innovative social organisation that is working to train, support and mobilise corporate ‘Insiders’ to help them transform their industries to support a more just and regenerative world. 

If you are someone happy to take initiative, act as a service provider to our insiders, lend your hand to anything/everything with regard to building the organisation, and are drawn to the idea of helping bring to life an ambitious new social enterprise, then we hope you will consider applying.

We believe that corporate ‘Insiders’ have been under invested in, under-utilised and often under-estimated in conversations about how we support a just transition. 

You will be the only staff member but have a lot of brilliant people around you to provide support and we hope that with your support and leadership, we will grow to a team of 3-4 over the coming 18 months. 

We are looking for a self-starter who will flourish as a facilitator of insider groups, as a recruiter of Insiders, as an advocate and sector-builder for the insider community, and as someone who can put the building blocks in place for an organisation that is set to grow and flourish.

To begin with, you will be hosted at non-profit Impatience Ltd who are providing hosting support to Impatience Insiders. 

PERSON SPECIFICATION 

We are looking for someone with at least one year of professional experience who is: 

1. Able to work delicately in high trust environments; 

2. Able to work collaboratively with partners; 

3. Energised to search and recruit for Insiders from a ‘cold’ start (e.g. building new relationships on Linkedin, etc.); and 

4. Able to help build the ecosystem which we are a part of.

We are definitely looking for an all-rounder and do not have a particular experience set in mind. We expect to get applications from people from a range of backgrounds including those who have worked in research or programming roles at charities, those who have worked at large professional services firms, civil society building, community organising, entrepreneurship, consulting, food systems or public affairs. 

We will be looking for people who have had to build things from scratch and are used to working with diverse stakeholder groups and holding a strong sense of purpose.

The essentials:

1. You care deeply about the social and environmental challenges the world is facing and can see how industry can play a critical role in impacting these issues;

2. You are a confident project manager - you must have a knack of keeping things organised and on track, being able to write clearly and distil information; 

3. You are a keen researcher who likes learning about new topics and presenting information back in written documents and briefings;

4. You are committed to facilitating and organising in ways that support diversity, equity and inclusion;

5. You have some facilitation experience and are comfortable building trust with individuals as well as holding space for confidential and sensitive conversations in groups. You have experience of supporting people to work through challenges and differing opinions to get to points of agreement and action;

6. You are happy researching and approaching potential partners, Insiders, etc. without warm introductions and building a new community around this work;

7. You are able to work independently with only light-touch support, self-start and manage competing priorities and multiple groups of stakeholders.

Helpful but not essential experience/skills: 

1. A background and experience of working within food systems; this could be through having worked hands-on on farms, in the public sector on agriculture policy, on corporate sustainability strategies, or through a master’s degree; 

2. A background in project management, public affairs, and relationship management;

3. A background in movement building, community organising, facilitation and/or advocacy;

4. Experience in fundraising and partnership building;

5. Experience in sales, recruitment, hospitality and/or training;

6. Experience of working in and pushing for change in large organisations.

You will have a few key aspects to your work: 

1. Support the Insiders group. Undertaking meeting prep, presenting documents and supporting recruitment and onboarding of insiders;

2. Help research and identify partners to turn insider insights into campaigns to influence change within the sector;

3. Help with the organising of the UK’s first ‘Insider Summit’ where we bring together people doing insider work across a range of industries and forms;

4. Input on the develop the methodology for insider group development;

5. Support fundraising efforts; 

6. Help with the project-management of external agencies that are conducting delivery work for each project, from conception through to delivery and dissemination with civil society organisations, government, media and/or investors.

For the right person, this will be an amazing experience that allows them to learn as they lead work and accelerate into a space where their knowledge and insight is directly impacting progress towards transforming the UK food system and other industries. 

We’re flexible about location (within the UK), hours and type of experience, our priority is to find the right person to lead this work who is ready to hit the ground running and has both the track record and skill set to make a success of this. We are committed to having a team that is made up of diverse skills, experiences and abilities and so if you are not 100% sure that you meet all the requirements but believe you could excel in this role, we encourage you to apply and use the application cover letter to tell us about your experience and what you hope to bring to this role. 

Housing Support & Recovery Worker
Hours: 30 - 37 hours per week
Salary: £27,876 - £30,002 pro rata (Salary dependent on skills, experience and knowledge)
Contract: Permanent
Base: Micklewood House, OX4 2AQ
Benefits: 28 days annual leave + bank holidays, contributory pension scheme, flexible working and great discounts and cash back card schemes

Job purpose: Provide flexible, proactive and assertive support, to residents of our housing projects, to promote recovery and independence within a positive risk management approach to adults with serious and enduring mental health issues. This specific project supports those who may have experienced domestic abuse, sexual violence and therefore have specific trauma.

Key Responsibilities 

• Assessment of mental health needs & risk 
• Creation and management of appropriate strategies to manage risks for individuals and environment
• Providing proactive individual support planning and case management in conjunction with residents and external stakeholders
• Property and housing management including health and safety responsibilities, fire safety checks and arranging repairs to maintain a safe environment
• Record keeping and administration
• Interagency working and liaison
• Promotion of community interaction to improve physical and mental wellbeing 
• Formulate and see through plans for residents to move on to more long-term resident accommodation within commissioned timeframes

Closing date: This post will close as soon as sufficient applicants have been received
Shortlisting date: This post will close as soon as sufficient applicants have been received
Interview date: Ongoing
Interview location: Micklewood House.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are sadly unable to hire on work visa Sponsorship.

Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.  We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.

No agencies please.

Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Caseworker based in the NorthWest.

The Casework Team deliver help services which include advice, information and support for people working across horticulture. The team provide generalist advice across areas such as social care, health, benefits, housing and employment, often having an area of speciality.

Skills, Knowledge and Experience:

• Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crime
• Experience of measuring the impact of interventions delivered
• Experience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systems
• Experience in delivering a telephone helpline or advice service in the community or on occasion in service users homes
• Experience of scrutinising complex information to produce concise reports, comprehensive case records and high-quality casework and associated correspondence
• Highly developed communication skills including, discretion and capacity to deal efficiently, and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgrounds
• Experience of using interpersonal skills, including active listening and questioning skills to understand the needs of others, causal issues to inform case management plans
• Ability to interact and network with line managers, colleagues, volunteers, partner organisations, external agencies and service users
• Ability to work flexibly across geographical regions as required

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. In order to ensure we do this we have developed three multi-disciplinary teams within Lambeth (North, South and Central). Each Neighbourhood Team will work together to support local residents, directly receive referrals from their neighbourhood and respond to the needs of their local community.

The role of the Neighbourhood Engagement Adviser will be to support the Neighbourhood Teams by delivering an advice outreach programme that will achieve extensive reach to seldom heard, non-engaging residents, providing introductory information, advice and guidance, and connecting residents to specialist advice-based support.

What you’ll be doing?

1. Deliver an outreach programme by attending community events, visiting local groups and organisations and meeting and engaging with Lambeth residents.

2. Making contact with local groups, organisations and residents and ensuring regular attendance at local events, either in-person or attending virtual meetings/ conferences.

3. Provide information, advice and support around a variety of issues and needs such as money, housing, employment and statutory support. Be able to identify when a client needs to be signposted or referred to another service for more specialist support.

4. At events support individuals with practical tasks such as completing benefit calculations, reviewing completed forms and completing simple form filling.

What you’ll benefit from

• Flexibility - this is a hybrid role with lots of community engagement and the chance to manage your own working day 

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff team 

Job Description

We are seeking an IT Strategy and Transformation Lead to spearhead CARE International UK’s IT strategy and oversee transformative projects that modernise and optimise our technology infrastructure. This role is a 24 months fixed term contract (subject to extension). You will work closely with senior leadership to develop and implement a forward-looking IT strategy that supports our mission and long-term goals. You will lead initiatives such as cloud migration, system integration, and enhanced data security, ensuring our systems operate efficiently and securely. The successful candidate will possess a strategic vision, a solid understanding of IT risk management, and the ability to lead complex IT projects aligned with CARE’s global operations.

Why work for us?

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

You are an accomplished IT leader with extensive experience in IT strategy and transformation, ideally within the not-for-profit sector. With a degree in Information Technology or a related field, and certifications in project management (e.g., PRINCE2, PMP) or cloud computing (e.g., Microsoft Azure), you bring the expertise needed to drive organisational efficiency and growth. Your project management skills, particularly in areas such as Azure migration and SharePoint implementation, are well-established, and you have a proven track record in integrating CRM, finance, and HR systems. Your leadership abilities, communication skills, and expertise in data protection and cybersecurity set you apart.

If you are passionate about making a meaningful impact through technology, we’d love to hear from you. Bring your expertise to CARE, where your skills can help drive positive change on a global scale.

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

- appropriate criminal record checks (including a Bridger check). 

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity 

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role. If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK

Closing date: 30 November 2024 at 11pm

Interview date: Week commencing 7 December 2024

Service Manager

This is an exciting opportunity for a Service Manager to join Depaul UK, where you will play a vital role in supporting and empowering vulnerable young people.

Position: Service Manager

Location: Durham

Contract: Permanent

Hours: Full-time, 37.5 per week

Salary: £34,380 per annum + pension and other benefits

Closing Date: Sunday 8th December 2024 

Candidate shortlisting: will commence on the 3rd December (on a rolling basis) with the interviews being held on the Tuesday 10th December 2024 

Start date: The appointed candidate will start by 17th February 2025 to set up the Service

About the Role

As the Durham Service Manager you will oversee the successful operation of supported accommodation providing an assessment, support and move on service to young people at risk of homelessness – creating a safe and engaging environment that individuals feel proud to call home. 

You will work across the Bishop Auckland Supported Accommodation service and the Dispersed Accommodation service based in Tow Law managing a team of Progression Coaches, Night Progression Coaches and Outreach Workers. You will support and guide the team in providing targeted support for clients and take responsibility for the safety and wellbeing of all young people, volunteers, staff and the building in the service. Additionally, you will ensure the service meets all the relevant regulatory and quality standards, including compliance with Ofsted requirements to maintain the highest level of care and support.

Key responsibilities include:

• Build and maintain local relationships with commissioners, stakeholders, and delivery partners, ensuring effective collaboration.

• Oversee building safety through regular risk assessments, health and safety checks, and compliance with Depaul policies.

• Liaise with internal departments (Finance, HR, Fundraising, etc.) to ensure smooth service operations.

• Manage and monitor budgets in coordination with the finance team and Assistant Director.

• Deliver high standards of support for young people and ensure effective housing management practices, meeting KPI targets.

• Apply the Depaul Acceptance and Commitment Therapy model to help clients align with their values and long-term goals.

About You

To be successful in the role of Service Manager you will need to have the following skills and experience:

• Leadership: Proven ability to lead teams, set goals, and drive continuous improvement.

• Team Development: Skilled in mentoring, coaching, and motivating teams to deliver high-quality services.

• Problem Solving: Strong analytical skills to assess situations, manage risks, and implement solutions.

• Effective Communication: Excellent interpersonal skills, adaptable to diverse audiences, including clients, partners, and stakeholders.

• Collaboration: Ability to build and maintain internal and external relationships and advocate for clients and staff.

• Numerical Skills: Proficient in data analysis, budget management, and interpreting KPIs.

• Adaptability: Flexible and resilient in dynamic, challenging environments with a focus on positive outcomes.

At Depaul UK, we prioritise skills that can be applied and developed in this role. Please use your supporting statement to demonstrate your competencies in relation to each point listed in the person specification. Wherever possible, illustrate how your skills have driven positive results.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role

• Commitment to continued professional development with internal mentoring.

• Flexible working model for suitable roles.

• Supportive flexitime and toil arrangements.

• 26 days annual leave rising to 30 after five years’ service.

• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

• Financial wellbeing offering interest free loans and advances

• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

• Cycle to Work scheme and interest-free season ticket loans.

• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More

• International Accident Cover – accidental death, permanent disability

• Death in service (4x Base salary)

• Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Deputy Manager
 

We have an exciting opportunity for a Deputy Manager, supporting young people and women experiencing homelessness in Exeter.

Position: Deputy Manager
Salary: £28,000 - £35,000 per annum plus benefits
Location: Exeter
Hours: Full-time, including shared on-call duties
 

About the Role:

As Deputy Manager, you will play a pivotal role in overseeing the daily operations of a supported housing project. Working closely with the Registered Manager, you’ll ensure residents receive high-quality, trauma-informed, and person-centred support to help them achieve independence. Your responsibilities will include managing support plans, supervising staff, liaising with external agencies, and fostering a safe and empowering environment. This is an opportunity to make a real difference in the lives of those overcoming homelessness.

Key Responsibilities:

• Assist in the administration and management of the housing project
• Supervise, train, and support staff, sharing on-call duties as required
• Develop and implement individualised support plans
• Liaise with families, healthcare professionals, and external agencies
• Conduct regular assessments of resident needs and adjust plans accordingly

About You:

You will need to be a compassionate and experienced leader with a background in supported housing. Your ability to manage support plans and lead teams effectively ensures residents receive the care and guidance they need to rebuild their lives. Strong organisational skills and a proactive approach to problem-solving are essential, as is your ability to communicate empathetically with residents, staff, and stakeholders.

Key Skills & Experience:

• Previous experience in a supported housing setting (essential)
• Knowledge of leadership practices and move-on procedures
• Proven ability to supervise and lead teams
• Strong organisational and communication skills
• Commitment to person-centred, trauma-informed care

About the Organisation:

You will be working for a Christian organisation providing exceptional care and support across nine sites in England. The charity focuses on empowering young people and women experiencing homelessness to achieve sustainable living. With a commitment to trauma-informed practices and personal development, they strive to make a lasting impact in our community.

Additional Benefits Include:

• Pension scheme and Employee Wellbeing Programme
• Generous annual leave and funded Blue Light Card
• Free ongoing training and development
• Recognition programmes and refer-a-friend bonus

Other Roles You May Have Experience Of Could Include: Supported Housing Manager, Team Leader, Supported Living, Housing Support Officer, Residential Care Deputy Manager, Community Support Manager, #INDSCP.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title

Graduate Commercial Bid Writer

Grade

GRADE 7

Reports to

Head of Commercial Bid Writing  

Responsible for

N/A

Job purpose

As part of the bid writing team be accountable for writing multi million pound winning bids for agreed contracts, tenders and frameworks in line with the agreed operating model, enabling United Response to retain and grow income in a sustainable way.

Key responsibilities

Bid writing

· Writing high quality and innovative responses in tenders and framework that are representative of United Response work in collaboration with Operation colleagues and Relationship Managers that will lead to winning multi million pound partnerships

· Working closely with the Principle Commercial Bid Writer, Heads of business development, operational subject matter experts to ensure that all tenders, are written to an excellent standard and meet necessary criteria within internal and procurement timeframes.

· Editing and copywriting content to provide consistent and engaging written submissions.

· To articulate and illustrate information provided to you as well as work up concepts into creative and innovative ideas, in line with The United Response strategy and brand. This will include research, example gathering, development of new initiatives and engaging internal and external stakeholders, to include in model development and submissions which will lead to significant increases in income.

· Working with the Principle Commercial Bid Writer to develop a library of sector leading stock responses ensuring tools, examples and information are kept up to date and properly represents the work we do

· Write excellent bids, that bring our offer to life and win UR the contracts

Budgets and Critical Analysis

· Develop comprehensive blue prints for each of our contracts, which will include:

o Rigorous and comprehensive cost benefit analysis for all of our services and bids.

o Experience of developing significant comprehensive budgets for bids to ensure that the ROI is met ensuring sustainable contracts.

o A full risk assessment for the contract to inform decision making for a bid no bid scenario.

Best Practice and Learning

· Keep abreast of latest innovations and research to include in responses.

· Work with colleagues in Operational, Quality and Practice teams to ensure the best practice is shared and knowledge and management information is both used in tenders and available to the organisation.

· Research and data collection for bids, contributing as actively to bespoke model design and innovation development.

· Evaluate and improve future submissions utilising bid feedback and good practice from successful bids, taking a lead and ownership of the Response Library.

Opportunities

· Develop strong and effective communication and relationships across the organisation to understand opportunities and requirements that will take key stakeholders on the bid development journey.

Information & Governance

· Ensure that all processes, procedures and systems to support income generation are followed in accordance with best practice and Information Governance Policies.

· Ensure that United Response and partner’s intellectual property and commercially sensitive information is protected and used appropriately.

· Ensure confidentiality of our people and the people we support is maintained at all times.

Service User Engagement

· Always act as a champion of United Response and local partnerships internally and externally, modelling appropriate behaviours.

· Engage in and instigate true co-production, devolved decision making and strengthening the voices of the people we support.

· Develop and/or build strong and positive relationships with key stakeholders and where required commissioners.

Person specification

 

 

Essential Criteria

 

Part One – Experience

We will be looking for evidence of your:

· Credibility in your potential to write multi million pound sector leading bids and frameworks in the social care sector.

· Credibility in building relationships with operational colleagues and other key stakeholders.

· Credibility in developing rigorous and comprehensive cost benefit analysis for multi million-pound contracts and tenders.

· Supporting colleagues to think differently, developing bids that are easy to read and impactful.

· Understanding of how to deliver social purpose in a business-like manner, good business and financial planning skills and proven track record in delivering against financial targets and managing business risk.

· Commitment to co-production with people we support and their families/advocates.

Part Two - Key Competencies

We will be looking for evidence that you:

· Exceptional writing and communication skills.

· Analytical with an eye for detail.

· Have strong & practical understanding of how to write powerful bids in personalised public services.

· Can critically appraise ideas, proposals, and operating models to ensure that the bids we submit are deliverable and achieve agreed operating margins.

· Ability to work at pace and can juggle competing demands, making reasoned decisions about priorities.

• Can apply project management techniques appropriately to the scale of the task in hand.

· Can harness creative thinking and innovative approaches both of your own and enable others to apply these to deliver practical outcomes.

· Can strike a balance between tried & tested approaches while being willing to take calculated risks in developing new ways of doing things.

· Can show resilience when needed for yourself and assist others to develop this.

· Can hold colleagues to account in an appropriate way to provide high quality information needed for the bids.

Part Three - Personal Style and Behaviour

We will be looking for evidence that you:

· Can describe what your commitment to the aims, values and goals of United Response looks like in practice.

· Have integrity and display courage in tricky situations.

· Work collaboratively with the Business Development team to help deliver exceptional results.

· Are articulate, able to transform complex and often technical subjects into clear messages, and with strong presentation skills, able to create concise yet robust bids.

 

Desirable criteria

 

· Volutary or employed bid writing experience

· Certificate in Bid Management or similar

CHAS are looking for a High Profile Events Executive to plan and deliver show-stopping events that make a real difference!

Our High Profile Events team will support our “It’s Not Just a Hospice” appeal and will play a critical role in CHAS’s mission to provide unwavering care to children who may die young and their families.

CHAS’ high-profile events team designs inspiring, unforgettable experiences across Scotland, including our glittering Fawkes-y Ladies Lunch, the annual Rocking Horse Ball, and winter wonderland events in Aberdeen, Glasgow, and Edinburgh.

Joining our newly integrated Partnerships and High Profile Events Team, you will work with a talented and experienced team of professionals who are committed to raising a significant income for CHAS by providing exceptional experiences and stewardship for our supporters and partners.

Your Role at CHAS

As part of our award-winning Income Generation and Engagement Directorate, the High Profile Events Executive will sit within the Partnership and Philanthropy team. You will report to the High Profile Events Manager and project manage three CHAS high profile events to generate income towards supporting children and families across Scotland.

This role will contribute to CHAS’s strategic vision, which includes a fundraising goal of £75 million (including £16.3 million from the major appeal) over the next five years to sustain CHAS’s life-changing work and fund key projects like the Rachel House redevelopment.

About You 

To excel in this role, you’ll bring:

• Experience of working on large scale fundraising events
• Planning and organising skills required for effective event project management
• Excellent communication and Relationship-building skills, with the ability to deal with staff, volunteers, suppliers and general public in an appropriate and effective manner
• High level of accuracy and numeracy skills as role requires regular cash handling and managing budgets
• Demonstrable experience with Microsoft Office and databases.
• Innovative, commercially minded approach.
• Passion for CHAS’ mission: A commitment to making a tangible difference for families facing a child’s life-limiting condition.

Why Join CHAS?

At CHAS, we’re committed to making sure that no one has to face the death of their child alone. We provide unwavering care through a unique model that spans hospices, hospitals, and homes, providing comfort, choice, and dignity to children who may die young and their families.

Working with CHAS means making an extraordinary impact every day in a supportive, collaborative environment. Here’s what we offer:

• Flexible Working: Embrace hybrid options with time split between home and onsite in any of our sites in Edinburgh, Glasgow, Kinross or Balloch, with family-friendly working arrangements.
• Professional Development: Exposure to a range of fundraising activities and continuous learning opportunities.
• Supportive Culture: Work alongside a high-performing, award-winning team dedicated to achieving ambitious goals through innovation and partnership.
• Comprehensive Benefits: Enjoy generous annual leave, a competitive pension, incremental salary progression, Blue Light discounts, and extensive health and wellbeing support.

What if you don’t meet all the job requirements?

At CHAS we’re committed to creating a workplace where everyone feels welcome, supported, and valued. We celebrate diversity and inclusivity, recognising that everyone’s journey is unique. We believe in the power of transferable skills, so if you don’t have the exact qualifications or background listed but believe your experience and skills are a great fit, we encourage you to apply. Feel free to reach out to Iain or our team for a chat to explore how you could be a great addition to our team.

Interested in Joining Us?

If you’re ready to take on this exciting role, we’d love to hear from you! Click apply, to answer a few questions and upload a CV or complete our full application form.

For an informal discussion about the position, please reach out to our Director of Income Generation and Engagement, Iain McAndrew.

Application Deadline: Sunday 8 December 2024 (11:59pm)

Interview Date: Preliminarily scheduled for Wednesday 18 December 2024

This role is subject to a PVG/Basic Disclosure check (level required will depend on base location).

Following a reorganisation of our People Team we are introducing 2 x HRBP’s into our structure. This is fantastic opportunity for a seasoned HRBP to influence and craft their role. We want our HRBP’s to provide the “missing link” between our central function and the wider business. This role will span People Strategy, Organisational Change, Employee Relations, Resourcing, Workforce Planning and Performance Management.

These posts are fixed term for 2 years.

Key deliverables include:

Working with the business to ensure an effective and value add People focused service
Liaising with the HR (ER) Advisory team to manage and resolve ER related matters
Drafting business cases form change, and supporting the wider business in the delivery of those changes
Being a critical friend in the field to managers and senior leaders

You should have / be:

An experienced HR professional with strong stakeholder management skills
Qualified at CIPD Level 5 (preferably Level 7)
A good understanding of employment law
Experience of working in a change environment and supporting the business in change initiatives

We are looking for an experienced and passionate Mental Health & Money Advisor to work as part of our Advice, Information & Training Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

The Mental Health and Money Advice Service is the first UK-wide service to address mental and financial health together. We aim to stop the spiral of debt and mental health issues by providing online information and advice and casework provided by telephone. The service launched in November 2017, commissioned by Mental Health UK and delivered by Rethink Mental Illness in England, Hafal in Wales, Support in Mind in Scotland and Mindwise in Northern Ireland. 

How you will make a difference

I use my existing knowledge and expertise to identify and address a range of issues and provide debt and financial capability advice to people with mental health issues. I take on case work within our remit on debt (including enhanced income maximisation), welfare benefits, mental health and financial capability issues. I develop my knowledge and experience of mental health and social care to set my advice in a meaningful context. I help clients identify the barriers that are hindering progress in dealing with their money worries and I provide help, support and advice to overcome these barriers.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Key Tasks & Responsibilities

1 Provide information, advice and support to parents/carers of disabled children individually and in group sessions

2 Signpost parents/carers to appropriate services for their whole family provided by the statutory sector, voluntary sector and Umbrella

3 Supporting parents/carers to access and engage with services as appropriate

4 To hold a small caseload of families who need early intervention support, providing those families with more intensive support including regular telephone calls, home visits, signposting and attending meetings and appointments with them.

5 To work closely with Umbrella teams, ensuring a smooth handover

6 Develop and maintain strong and effective working relationships with staff working with disabled children and their families employed by other local agencies

7 Develop a high level of knowledge of local services

8 Facilitate a comprehensive range of well supported parent support groups across the area, taking account of geographical and community issues

9 Supporting and directing volunteers to provide peer support and help with group activities

10 Collating and reporting on relevant statistical and other performance information

11 Working with parents/carers to continually improve the service. 

General Responsibilities

1 Manage and organise your own time and activities to ensure tasks are prioritised, and agreed deadlines are met

2 Assist with the marketing and promotion of the service

3 Work closely with Parent /Carer Forums and Information, Advice Support Services.

4 Take an active part in continuing to develop own knowledge and skills relevant to the job, attending training as required

5 Keep clear and comprehensive case notes

6 Maintain confidentiality

7 Support parents/carers and young people to express their views

8 Work with parents to identify and develop new ways of providing effective support to parents, including the use of ICT and social media

9 To contribute to Umbrella service reports and bulletins.

Other Requirements

In accordance with relevant legislation, to take all reasonable care of your health, safety, and welfare and that of other people and premises affected by your work

In discharging the duties and responsibilities set out in the job description to ensure compliance with Equal Opportunities policies and principles.

In order to achieve the objectives of Umbrella, the post holder will need to work flexibly, including out of hours

This is not a full and complete statement of duties and responsibilities, which may be amended in the light of changing needs of parents and carers, after consultation with the post holder