Social Care Development Jobs

Together for Mental Wellbeing are delighted to be recruiting a Lived Experience Consultant and Trainer, a brand-new and exciting position for the organisation. 

This role is an incredibly important position as it will enable the organisation to work towards achieving our Service User Leadership ambitions.  Service User Leadership is the core ethos that underpins the culture and practice of all aspects of the organisation, and to us it means that we truly value and champion the voice of those experiencing mental distress, ensuring that individuals feel empowered through having choice and control.  Together proudly adopts this approach and has demonstrated a commitment to this throughout the history of delivering mental health support. 

This new role will form part of The Service User Leadership Team, one of our core Central Support Teams, and will report into the Head of Service User Leadership. 

The primary focus of this role is to provide bespoke consultancy and training packages to external partners, in both service user leadership and peer support, that will drive forward positive change across mental health and social care in these areas.

Through engaging in networking opportunities, alongside the Head of Service User Leadership, this role will lead on building relationships with key partners, increasing opportunities to collaborate, whilst strengthening our profile, reputation, and brand.  We are looking for a passionate and enthusiastic individual, who has their own lived experience of mental distress, demonstrable experience in effective stakeholder engagement and working towards targets, in addition to designing, and delivering training packages.  The ideal candidate will also possess extensive expert knowledge in relation to peer support and service user leadership.   

This position is 3 days per week (22.5 hours) and is fixed term for 2 years from the commencement of employment.  The role is home based with the expectation of travel when required to attend engagement and networking events, deliver training to external partners or for attendance at meetings in Head Office.  The role will may also include occasional travel to our Together services when required.  All travel expenses will be paid.

If you are interested in applying for the position, please do ensure to thoroughly read the job description and person specification, as only candidates who are explicit in how they meet the criteria for the position will be shortlisted for interview. 

Shortlisted candidates will be invited to attend an online interview.   

Interviews will take place on Monday 10th February 2025.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Community Connectors (Mental Health Resilience Workers)
Post no: 626
Working base: Ampthill
Contract type: Permanent
Salary: £24,720 per annum
Hours: 37 hours per week (Monday to Friday)

About the Role

Community Connectors work as part of an integrated, blended mental health offer to support people with emotional, social and practical needs to access a range of local, non-medical and non-clinical services, to improve confidence, social inclusion and independence.

This role will involve working as part the Community Mental Health Team [CMHT] (a multi-disciplinary team with statutory, third sector and NHS colleagues) to support clients who are suffering from moderate to severe mental health difficulties. You will need to have experience working with those suffering with mental health illness as well as being able to demonstrate in depth knowledge of the services, support networks and local resources that may assist in improved outcomes for those dealing with complex and enduring mental health issues. The ability to be adaptable, work independently and the resilience to work in some challenging environments are key attributes for this role.

Service Delivery

• Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks in your respective area
• To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Am enable people to achieve these goals through facilitating access and connecting with appropriate resources
• Enable people to access community resources which may include accompanying them.
• Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
• Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
• Identify and build good working relationships with the community groups, relevant services and activities for partnership work and signposting as well as keep updated information about them.
• Competently work as part of a blended team, under direction from Mind BLMK and ELFT, working with independence and in an agile way to support people with complex mental health challenges.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on 27th January 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Homeless Health Link Manager (Full-Time, Fixed-term to March 2026)
Twickenham, Greater London
37.5 Hours per week

About Us

We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.

We’re now looking for a Homeless Health Link Manager to join our team on a full-time, fixed-term contract to March 2026.

The Benefits

– Salary of £39,287 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme

This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness.

You’ll discover a passionate, supportive environment where the entire team is working toward the same goals and is dedicated to making positive change and producing great results.

The Role

This role will be responsible for delivering high-quality services offered by the Homeless Health Link Service, focusing on engaging homeless clients, including rough sleepers, in a range of primary care, mental health, and substance misuse services. This post is required to undertake high-quality case work and assessments of individuals with complex needs, including challenging mental and physical health needs.

The role will be responsible for processing referrals into the service from a range of sources across the boroughs and act as an entry point into the service and work closely and proactively with local authorities, statutory and non statutory Health and housing services to improve pathways for homeless clients accessing physical and mental health services.

This role will be responsible for the strategic promotion of the services across the boroughs, engaging with a range of supported housing and homelessness service providers to source referrals into the services. The role will also be responsible for the liaison and communication of case management across any providers engaged with the service.

This service is for single homeless people who have slept rough or at risk of sleeping rough across SPEAR’s boroughs of operation.

An exciting opportunity for Crisis Recovery Workers has opened up at CPSL Mind.

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Crisis Recovery Workers
Hours: Part-time roles available
Salary: £28,631.00 per annum, FTE
Salary Scale Point: 19 (Including 1 point for anti-social hours)
Based in Cambridge (With occasional travel to Peterborough)

About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

The Sanctuary
The Sanctuary is a non-clinical, safe space for individuals to visit as an alternative to attending A&E and is part of the wider First Response Service across Cambridgeshire and Peterborough.

We are looking for part-time Crisis Recovery Workers to join our team!

Working one-to-one (either face-to-face, over the telephone, or on video call) you will support individuals experiencing mental health distress by:

• Establishing connection and rapport in a non-intrusive, non-judgmental and compassionate manner
• Supporting individuals through guided self-help strategies including grounding, breathing techniques.
• Supporting individuals to relay their immediate needs and concerns and offering emotional and practical support and information to address these.
• Provide individuals with information on and how to connect with social support networks available to them in their own community.
• Supporting individuals to make a safety plan

Crisis Recovery Worker criteria:

• You must be able to show empathy and compassion with a non-judgemental approach
• You should be passionate about promoting positive mental health and have excellent verbal communication and listening skills.
• You should be able to manage professional boundaries

If you are interested in this exciting opportunity and you are able to meet the criteria detailed above, please apply!

Closing Date: 20th January 2025
Interviews: 27th & 28th January 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.

No agencies please.

Are you passionate about making a difference in the lives of older people? We're seeking a dynamic individual to join our Ageing Well Team at Impact Initiatives.

As the Ageing Well Single Point of Contact Team Leader, you will be a vital part of the Ageing Well service managing a team of information and advice workers and working in collaboration with our wider partnership to ensure Brighton and Hove.

Responsibilities include:

Ensuring the smooth running of the Ageing Well Single Point of Contact and the activities it delivers and contributes to, through:

• Maintaining good links to both Ageing Well partners and other stakeholders
• Accurate and timely Data management
• Working closely with the Communications and Marketing Assistant
• Supporting the planning and delivery of the Ageing Well Festival
• Publicising and supporting Health Promotions and Campaigns
• Creating a timetable for delivering outreach/pop ups sessions across the city

For more information and to apply, please visit our jobs page.

Role: Warehouse Manager

Salary: £30,000 per annum (gross) FTE
Contract: Fixed term 1 year, 52 weeks per year
Hours: 35 hours per week, core hours 09.30-16.30
Location: Multiple Sites Lewisham & Greenwich
Reports to: Head of Operations
Direct Reports: None
DBS Check: Required

About MammaKind

MammaKind alleviates hardship for mums with young children living in poverty across Greenwich, Lewisham, Bromley, and Bexley. We gather new and pre-loved donations of clothing, toiletries, and equipment, distributing them through a network of over 100 referral partners, including NHS professionals, local councils, and charities. In 2023, we supported 2,677 individuals, including 1,519 children across 917 families with donations valued at £809,854.

Driven by a dedicated group of parent volunteers focused on reducing child poverty, MammaKind envisions a capital where every child has access to the essential items necessary for thriving.

Purpose of Role

Regifting pre-loved and new baby equipment, clothes, and toys to families in poverty is at the heart of what we do.

The warehouse manager plays a pivotal role managing the warehouse and volunteers to streamline the donation process, ensuring safety, compliance, and effective stock management from donation intake to distribution. Working towards our overall organisational goals of supporting as many children as possible.

Key Tasks and Accountabilities

Warehouse management:

· Warehouse layout and organisation, to ensure that the donation and referral process is as efficient as possible. 

· Keeping the warehouse clean and tidy and compliant with health & safety legislation.

· Responsible for adherence to agreed Health & Safety policy in the warehouse, including responsibility for volunteer health & safety induction and their safety whilst on site.

· Managing warehouse budget (cleaning, maintenance) and contractor liaison for maintenance issues.

· Responsible for facilities management and one of the designated key holders for the warehouse.

· Expected to be based in the warehouse 5 days per week between 09.30 and 16.30.

Stock management.

· Ownership of the lifecycle of MammaKind’s stock from start to finish.

· Directing strategy for donations and targeted donation drives/providing guidance to social media channels to ensure that we are trying to obtain the goods we need and not those we don’t.

· Managing incoming donations (which arrive in volatile quantities): checking donated equipment. Ensuring the quality and compliance of donations meets MammaKind’s high standard.

· Liaison with Referrals Manager to ensure that warehouse is appropriately stocked for forthcoming referrals.

· Keeping records of stock levels to ensure that stock of particular items does not fall too low or rise too high.

· Buying of stock to replenish essentials (including collection of stock from suppliers), managing to agreed budgets.

· Download and print manuals for items to be sent to clients, creating instructions where no instructions are available online.

• Driving a delivery van to and from multiple sites moving equipment and stock. Unload and loading delivery van, sorting and placing items on to racks, and shelves and using trollies to move kit around.
• On occasion delivering referrals to referral partners and emergency referrals.

Volunteer Management

· Weekly co-ordination of volunteers for warehouse sessions (sorting and creating bundles for clients).

· Planning and organisation of volunteer sessions in terms of task management (to ensure stock levels are optimally maintained).

· Manage volunteers, ensuring they understand tasks, work to the standard of their training and to MammaKind’s standards. Serve as the point of contact for volunteer queries during sessions.

· Manage volunteer drivers with loading and despatch schedules such as arranging collections of donations and refuse centre trips.

· Coordinate with the Referral Manager and Head of Operations to manage stock levels. Using Salesforce data to determine core stock levels.

Operational Support:

· Actively foster an inclusive and supportive workplace culture in line with MammaKind’s values.

· Provide reports of donations to the Head of Operations and collaborate closely to refine and enhance processes as needed.

· Work closely with the Referral Manager & Head of Operations to ensure the smooth running of weekly activities, to ensure any priorities for that week are completed and any outstanding tasks are communicated to the Head of Operations.

· Monthly reporting against budget to Head of Operations.

· Represent MammaKind at community events as needed, including occasional Saturday Big Sorts.

What we are looking for:

· We are looking for a highly motivated person to join our team, someone who has a proven track record of taking ownership

· Excellent at juggling multiple competing tasks and still deliver on time

· A strong eye for detail and a great team member

· Able to work autonomously and manage others but also work as part of an effective team

· A knowledge of and passion for our work

· A passion for tackling child poverty and the role we can play in that

· Honesty, integrity and a strong commitment to our values

Essential

· Warehouse management or logistics management or onsite retail management work experience

· Full driving licence

· Experience of inventory management software and systems

· Microsoft Office 365 skills (Outlook, Excel, Word)

· Excellent communication skills – both written and oral

Desirable but not essential

• Experience of working with volunteers or volunteering

• Experience setting up a warehouse or retail operation

• Experience (direct or indirect) of living in poverty

• Knowledge of Salesforce

What we can offer

· Salary and pension: The salary for this role is £30,000 per annum FTE (gross). If eligible, we will match your contributions by 4% on pensions

· Annual Leave: 25 days plus bank holidays

· Hours of Work: 35 hours per week, with core hours 09.30-16.30

· Location: Between Lewisham and Greenwich site

· Contract: This is a fixed term 12-month contract, starting as soon as possible. You will have a probation period of 3 months

Application Process

All applicants must have the right to work in the UK.

Please note that this position will require a DBS check.

If you need additional support with your application or interview process, then please do let us know what you need and where we can help make this accessible.

To apply, we would like you to complete this online application form by 5pm on 31st  January 2025. Here, you’ll be able to attach a CV.

Key dates

· Submission of application: 9am on 31st January 2025

All applications will be assessed on the match to the experience and skills set out here.

· First round interview 11th February 2025

This will be a competency-based interview with two members of the MammaKind team. We will confirm who you’ll be meeting as well as the location when this interview is arranged.

· Second round interview: 24th February 2025

This will be a competency-based interview with two members of the MammaKind team. We will confirm who you’ll be meeting as well as the location when this interview is arranged.

Permanent, Full Time

Circa £45,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are looking for a candidate to lead, manage and set appropriate standards for the Fund’s beneficiary journey. Specifically, they will provide direction and leadership to the Fund’s Single Point of Contact helplines and Application Coordinators to ensure the best possible beneficiary experience is delivered.

The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Wednesday 22nd January 2025, 5.00pm.  Please note interviews will take place the following week.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity. 

JOIN THE TEAM!

Grove Court is a 24-hour, 12-bed registered Residential Care Home supporting male and female residents with severe mental illness.

How you will make a difference as a Registered Manager:

• Personalised Service Delivery: Ensure safe, personalised services through assessment, person-centred planning, and regular outcome-focused reviews.
• Support Planning: Develop aspirational support plans for residents.
• Safety Systems: Implement safe systems of work, including personal safety and lone working, complying with Rethink Mental Illness’ safety policies.
• Information Quality: Improve the quality of information recorded on Rethink Information System (RIS) and support staff in its use.
• Incident Management: Manage incidents and accidents effectively, adhering to policies and regulatory notifications.
• Complaints Management: Enhance service user experience by developing an effective complaints management culture.
• Safeguarding Lead: Lead safeguarding practices, ensuring effective reporting and professional relationships with the safeguarding team.
• Staff Management: Provide effective line management, handling conduct, performance, and attendance issues.
• Talent Recruitment: Recruit top talent, managing the recruitment process in line with policies and Equality legislation.

Essential Skills and Experience Required:

• Qualifications: Achieved or working towards Level 5 Diploma in Leadership in Health & Social Care or equivalent.
• Experience: At least 2 years of relevant experience in an operational management capacity in a health/social care setting.
• Knowledge: Understanding of legal responsibilities and standards for CQC registered services, including person-centred service delivery.
• Supervision and Leadership: Experience in providing effective supervision, leadership, and management of staff.
• Direct Experience: Experience working directly with people with severe mental illness.
• Agency Work: Experience working within statutory agencies.

Don’t meet all requirements?

If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position! 

Caring for our people.   

We offer a wide range of support. Some of our benefits include:   

• PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.  
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.  
• Taking time for you: we work flexibly and have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.  
• Planning for the future: We have a contributory pension scheme.  
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.  

• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.  

Who are we?  
 
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”  
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.  

Diversity, Equity, Inclusion 
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 
 
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
 
Becoming a truly anti-racist organisation 
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.   
Please see further details on our website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do! 
 

We're looking for a kind, compassionate and resilient Night Support Worker to join our Homelessness and Complex Needs Service in Kensington & Chelsea.

£14,359.80 per annum, working 21 hours per week. Benefits include 25 days Annual Leave (FTE), pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Night Support Workers enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community by providing a flexible and individually tailored support package. Night Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

As a Night Support Worker in RBKC Complex Needs Services, you will work with a variety of support needs, working between our different services to ensure that person centred support is provided to all our customers. Our aim is to ensure we work in a psychologically informed way to bring excellent support to our customers.

This shift pattern for this role is 21.00 - 8.00 on a rolling rota.

For a full job description, please visit our website and search REQ005989

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager

Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

Develop and maintain links with all key agencies and service providers in the local community

Empower customers to ensure they receive the service and benefits they are entitled to

Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

What you'll bring:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Experience working in homelessness

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Young Carers Service Manager 

We are looking for a Young Carers Service Manager (job share) who will work with colleagues to provide effective and high-quality support to Youth Carers across Newham. 

Position: Young Carers Service Manager

Location: Newham

Hours: Part time (18 hours per week)

Contract: Permanent

Salary: £32,000 to £35,000 dependent on qualifications, skills, and experience.

Closing date: Sunday 26th January 2025

About the role: 

This role will be set within a wider consortium team making up the Newham Carers Community Project, led by Age UK East London and supported by partners. You will be employed by one of the partners but will be expected to work collaboratively with consortium partners.

Key areas of responsibility include:

• Lead and manage the young carers aspect of the Newham Carers service offering, including but not exclusively, the line management of staff (sessional and holiday activities staff), liaison with project partners and service commissioners. 

• To ensure the day to day delivery of a high quality service to support the needs of Young carers in Newham.

• Ensure the effective delivery of a needs led and co-produced service for Young Carers in Newham.

• Promote awareness of Young Carers and the challenges they face in Newham, including through networking and influencing commissioners, schools and other relevant youth focussed professionals.

• Provide leadership in the development of new and innovative services to meet the needs of Young Carers in Newham.

• Provide specialist in person support to Young Carers from the community in Newham.

• To increase access for Young Carers for information, advice, and support within the Newham locality.

• Enable Young carers to be better able to manage their caring role and look after their own health and wellbeing.

• Review, monitor and evaluate all elements of the service to ensure delivery is adhering to best practice and meeting assessed needs.

About you:

Your expertise and leadership skills will be essential in motivating and supporting our team in achieving the best possible outcomes for our Young Carers. You will work closely with the team to ensure that all our services are delivered to the highest possible standards and in line with the needs of our residents, stakeholders, and funders. A proactive approach to safeguarding and incident management will ensure a safe and progressive environment for all residents.

Key skills required for this role:

• Experience of effective leadership and management of staff.

• Experience of working within a Carers service or similar support service.

• Experience of liaising with and supporting Carers and/or Young Carers.

• Sound understanding and knowledge of Safeguarding practices.

• Experience of working in partnership with other organisations or agencies.

• Knowledge and understanding of the impact on health and wellbeing relating to Carers and/or Young Carers and those cared for.

• Knowledge of resources available to support Carers in Newham.

• Experience of developing services.

• Understanding of diversity issues within the context of service delivery and/or staff recruitment and management.

• Good Knowledge and understanding of the Care Act 2014 and how this applies to unpaid Carers.

About the organisation: 

The employer is a well-established and respected local charity based in the London Borough of Newham. They support those who are facing multiple challenges – they might be a carer, migrant or refugee without access to public funds, suffering from homelessness, experiencing poverty, or unable to communicate in English. They empower people to reach their full potential through offering advocacy, education, temporary accommodation and a wide range of positive activities. They support over 3000 people a year and have been working with Newham communities for over 50 years. 

You may also have experience in areas such as: Team Leader, Social Care Team Leader, Mental Health Team Leader, Service Team Leader, Youth worker, Community Youth Worker, Children Support Worker, Youth work, Service Manager, Homeless Support Worker, Vulnerable Youths, Mental Health, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you keen to help shape the services that are important to people?

Do you want to work with a leading advocacy charity organisation?

Do you have strong communication skills?

Then come and join us here at VoiceAbility as a Facilitator. We are seeking applicants who have transferable skills and a willingness to learn.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for a Speak Out Facilitator to join our team. This is a fixed- term contract for 12 months, working full-time (35 hours per week) reporting directly to the Connections Team Leader.

The role will require working with the Connections Team Leader and people with lived experience to develop and deliver client focussed, innovative and high-quality projects/services to meet the needs of disabled and autistic people, people with learning disabilities, and those with experience of mental ill health.

The role entails supporting people with lived experience to deliver Oliver McGowan training sessions, co-produce new services, lead and/or attend external and internal meetings, promote clear communication, ensuring the views of their peers are captured, recorded and shared with those that can make a difference and help to identify campaigning issues.

You may need to travel to various locations such as training venues, homes and residential settings and be home based for administrative tasks.  Therefore, access to your own transportation and a suitable home internet connection are essential. 

About you

• Have experience in a role that requires outstanding communication skills to achieve excellent results – for example using different methods of communication to suit people with a learning disability.
• Are understanding of the various social, educational and emotional impacts facing people who have a lived experience of a learning disability (in a volunteering or employed role)
• Can prioritise and manage time effectively
• Can flexibly work within teams across the service, as and when required, to meet business needs
• Can travel between locations as required using either own or public transport
• Hold an Enhanced DBS with Child and Adults Barred lists or willing to obtain

How will you make a difference?

You will work with the Connections Team Leader and people with lived experience to develop and deliver client focussed, innovative and high-quality projects/services to meet the needs of those with learning disabilities.

To support people with lived experience to lead and/or attend external and internal meetings, promote clear communication, ensuring the views others are captured, recorded and views put forward, resolve any differences and conflicts and identify campaigning issues.

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; Midnight on 24 January 2025, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Want to know more about VoiceAbility and the role?

Please visit use the link to view the vacancy on our website 

We look forward to hearing from you.

Public Policy Manager (12 Month Contract)

Starting Salary: £46,819 - £50,562 (inc London Weighting)

Contract: Temporary - 12 months

Location: Romero House, London

Hybrid working with at least 40% of your time in the London Office.

Job Profile

This role is responsible for ensuring that CAFOD has strong, well researched and robust policy positions across our core advocacy areas, including – but not limited to - climate, debt, food systems and aid. You will work with programmes colleagues to ensure CAFOD’s policy positions are strongly rooted in the experience of our overseas partners and promotes their voices and perspectives. This post will also provide support and advice to our international programmes on advocacy development, research and monitoring.

This role will also work closely with colleagues across UK Advocacy, Campaigns, Government Relations and Media to ensure CAFOD has credible advocacy plans which are effectively influencing decision-makers.  

The post holder will be responsible for line managing four policy posts and will be managed by the Director of Advocacy and Communications

Key Responsibilities

Ensure CAFOD’s policy and advocacy work is robust and rooted in the experience of our partners and provide support to international partners.

• Support the development of key policy positions across our advocacy areas and ensure these are developed strategically and take in to account the experience of our partners, Catholic Social Teaching and current political trends, both in the UK and domestically.
• Work cross-organisationally to help develop and deliver advocacy plans which are well targeted towards the appropriate decision makers.
• Working closely with relevant policy leads, take the lead on signing off public policy positions, statements and external briefs directed towards decision makers.
• Provide oversight of CAFOD’s policy positions and advocacy plans, ensuring consistency and balancing priorities to enable us to deliver across different thematic areas.  
• Work as part of the International Programme Leadership Team (IPLT) and its individual members to ensure strong links with the international programme and provide guidance, expertise and support for advocacy work across CAFODs programmes. Especially in support of our aim of local leadership and equitable partnerships.
• Work closely with international teams on the delivery of the Global Advocacy Programme on Food Systems and Land.
• Provide policy advice to the Director of CAFOD and other Executive members.

Work closely with other Teams to bring about change through CAFODs advocacy work.

• To be an active member of the Advocacy, Communications and Education Leadership Team. Through which priorities for our advocacy work will be discussed and agreed,planning, budgeting, reviewing, approving and managing change and ensuring effective communication across the Group

• Contribute to the formulation and implementation of joint advocacy strategies across the organisation working particularly closely with the Campaigns Outreach and Campaigns and External Networks Managers.

Develop CAFODs relationships with decision-makers and other organisations to best affect the change we’re seeking. 

• Represent CAFOD at policy and lobby meetings, especially with civil servants 
• Represent CAFOD in public meetings
• Support the Government and Parliamentary Relations Co-ordinator on engagement with Special Advisers and others
• Manage CAFOD’s policy relationship with other NGOs such as via Bond, CIDSE and CI groups.
• Act as a CAFOD spokesperson for media interviews

Manage the Policy Leads and support accountability

• Manage four members of staff: the Lead Economist, Lead Analysts on Food Systems, Climate and the Food Systems and Business and Human Rights Adviser.
• Ensure that the different policy areas are working as closely as appropriate with clear objectives and timelines and monitoring mechanisms.

• Efficiently and effectively manage the budget and grants including planning, forecasting, monitoring and reporting
• Manage internal reporting on KPI’s, organisational outcomes and advocacy strategies to the Exec and Board. 

This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.

Person Specification

1. Proven experience of working on policy development and implementation with a good understanding of how UK government departments work
2. Experience of working with UK government officials and elected representatives.
3. Experience of successfully running advocacy campaigns that have resulted in meaningful policy change, preferably on international issues.
4. Good understanding and experience of working with partners overseas, developing advocacy and research projects with them.
5. Good knowledge of the UK and international political arena and events, and an understanding of how to influence change.
6. Understanding of the Catholic church and knowledge of Catholic Social Teaching.
7. Excellent inter-personal skills with experience of working with multiple external stakeholders, and as part of a team.
8. A track record of strong written and spoken communication skills.
9. Leadership skills, with experience of project management and/or people management.
10. Highly organised, able to manage a busy workload and consistently meet deadlines.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures.

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

Do you excel at building relationships, managing events, and delivering impactful programmes? Are you dynamic, organised and entrepreneurial? If so, we want to hear from you! 

About Link UP London and Social Impact Solutions

There has been exciting growth in Link UP London’s corporate programme, Social Impact Solutions, in the past year and, in 2024, we delivered bespoke skilled volunteering engagements for staff from Amazon UK, Boston Consulting Group, Smart DCC and King’s Cross/Related Argent. Social Impact Solutions is continuing to grow, and we are looking to bring someone in who can play an integral part of its delivery and development.

Link UP London works to build stronger communities. Since 2016 we have done this by connecting small Social Good Organisations or SGOs (i.e. charities, Community Interest Companies, community groups and social enterprises) with Skilled Volunteers, helping these organisations to address strategic and operational issues, build capacity and better tackle the multiple complex challenges facing their communities. Link UP connects these organisations to the abundance of talent that exists in and around our capital city.

Launched in early 2023 and building on our Skilled Volunteering model, Social Impact Solutions enables corporate skills-based employee volunteering. Each structured engagement provides corporate employees with direct ways to provide concrete support to community causes and drive social impact, while building leadership, wellbeing and job satisfaction that translates back into the workplace. A range of corporate group volunteering engagement options, fully facilitated by Link UP London, are offered from just a few hours to projects lasting several months. These include:

• Flash Consulting advice clinics (2-hours),
• Marathon Days (4-6 hours) and
• Our flagship Be the Change Programme (a multi-month engagement).

Our new Corporate Programme Manager will be responsible for ensuring that Link UP Social Impact Solutions corporate engagements are effective in their goal of delivering high quality, meaningful volunteer experience as well as valuable and relevant support to the charities that participate.

We expect there to be delivery of 10+ Social Impact Solutions corporate engagements across 2025, building the groundwork for ongoing future growth. Social Impact Solutions is a critical part of Link UP’s overall strategy for growth in the coming years and can learn more about it here.

Role Details

Title: Corporate Programme Manager

Time Commitment: 3 days a week (with the possibility of increasing to 4 days within a year)

Format: Hybrid - remote and in-person (target 1-2 days in the London office in-person per week)

Purpose:  To support the delivery and development of Link UP London’s Social Impact Solutions Corporate Skilled Volunteering programme, bringing our well-established Skilled Volunteer model to more companies in London.

Report: The Corporate Programme Manager will report to the Head of Corporate Partnerships and will work closely with the Skilled Volunteering team and Communications Manager to carry out full delivery of the programme.

Role Duties & Responsibilities

Coordinating and delivering our corporate engagements from start to finish including:

• Ensuring each Social Impact Solutions engagement and corporate event is delivered to a high quality
• Supporting recruitment and onboarding of corporate volunteers
• Recruiting and onboarding charitable organisations, including outreach to both existing contacts and new cold leads
• Matching volunteers with charitable organisations based on needs and relevant skills
• Liaising with volunteers and charitable organisations prior to engagement to ensure clarity and attendance
• Leading each engagement alongside the Head of Corporate Partnerships and with support from Skilled Volunteering Officer
• Ensuring timely follow-up, feedback gathering and reporting, including writing a detailed Impact Report summarising the results of each engagement

Running these engagements the Corporate Programme Manager will be responsible for:

• Systems management of the Social Impact Solution engagement process including but not limited to sign up forms, CRM oversight, sign up emails, event communications, and feedback forms
• Ensuring systems work smoothly and innovate with technology to improve systems as needed
• Developing bespoke reports as needed
• Regularly contributing to programme improvement and development

General

• Contribute to organisational discussions around long-term strategy
• Contribute to organisational discussions around documenting, analysing, and communicating impact to corporate partners
• Keep abreast of relevant developments and trends in corporate engagement and employee volunteering
• Contribute to producing articles, case studies, interviews and blogs related to the corporate programme alongside the Head of Corporate Partnerships
• Represent Link UP as needed within the corporate / charity space or within the wider community

Availability

• We’re looking to bring someone onboard as soon as possible
• Core working days will be Tuesday, Wednesday and Thursday but can be negotiated if needed
• Please note that you will need to have flexibility as some Social Impact Solutions engagements may take place on other days depending on client availability

Person Specification

Essential Skills

• Experience with full cycle of programme delivery aimed at creating positive results
• Events management experience with an eye for detail
• A love of building relationships and experience with relationship management
• Ensuring as positive an experience as possible for ‘clients’ and always aiming to exceed their expectations
• A great spoken and written communicator
• Experience with, and enjoyment of, presenting to groups
• Experience with CRM management (e.g. working with Salesforce, Active Campaign or similar platforms)
• Technically savvy with the ability to learn new technology easily
• Detail oriented and highly organised
• Ability to work under pressure and deliver at a high quality
• Ability to work well remotely and independently as well as in a team
• Ability to prioritise and use limited time effectively
• Ability to pitch in as needed to ensure everything is done to the best of our abilities, as required as part of a small team
• Understanding of organisational development / capacity building
• Knowledge, and ideally some past direct experience, with the charity sector
• Ideally, some experience within the corporate sector

Qualities that are a good fit for our team

• Personable / warm / caring / friendly
• Energetic, confident and outgoing
• Good networker / relationship builder
• Hardworking / dedicated / committed
• Entrepreneurial
• Professional

Application Details

Please submit a CV and covering letter (max 2 pages) addressing your suitability to this role in relation to the job description and eligibility specifications above.

Please note that applications submitted without a cover letter will not be considered.

Closing Date for Applications:  Wed 29 Jan @5pm

However please note that applications will be considered as they are received on a rolling basis. 

Warm Wales delivers a wide range of fuel poverty, sustainable energy and regeneration-based schemes.  The company was established by the National Grid in 2004 and became a Community Interest Company, the first in Wales, in early 2006.  Being a CIC means that our profits are reinvested in the communities in which we serve, making sure it’s those who require our help who benefit most.

We deliver a wide range of projects across Wales, working with partners in the public and private sectors to help provide homes with affordable warmth and to alleviate fuel poverty.

Regular dialogue with the Welsh Government allows us to provide challenge on plans and policies within the energy sector and position ourselves as leaders within the fields of energy efficiency and fuel poverty reduction across Wales.

Projects Director

Reports to CEO

Are you a dynamic collaborator with a passion for delivering impactful projects?  We are on the lookout for a Projects Director to oversee the management oof our projects and drive forward organisational improvement, prioritising efficiency.

As Projects Director, you will be responsible for multiple projects in different areas in Wales. Your role as a director may require regular travel to the North office to ensure support for managers and other employees and to maintain an understanding of each project's status.

Job Summary

The Projects Director is a pivotal leadership role responsible for overseeing the operational management of projects for the organisation.  

In this role, you will monitor project progress and outputs, ensuring high standards of delivery.

You will work to ensure organisational goals are met while fostering a positive and productive work environment.

Responsibilities:

Knowledge and understanding

• develop and maintain an awareness of rules and regulations e.g. Welsh Government, regulatory bodies and third sector organisations to ensure Warm Wales is delivering grant schemes effectively.

Project oversight

drive success across multiple projects at the same time, in different geographic locations involving a variety of employees and managers

• implement strategic plans that meet the organisation's goals and objectives using given resources.
• develop considered implementation plans for new projects
• track and manage project implementation, conducting regular reviews to ensure projects are accountable, accurate, and meet financial deliverables and obligations.
• analyse performance figures and forecast future activity levels and volumes accurately
• work with the Exec team to manage financial planning, budgeting, and resource allocation to ensure sustainability
• lead the team of 4 Project Managers, identifying opportunities for improvement and development
• provide comprehensive final reports and project closure when required.

Change management

• recommend changes as necessary to ensure projects are on schedule and producing satisfactory results
• develop effective ways to overcome challenges

Stakeholder management

• prepare presentations and reports as required for funders and the Board and Exec team
• cultivate relationships with key stakeholders including funding partners
• update stakeholders on project progress, changes from original plans, and existing or emerging risks
• produce appropriate and relevant documentation for all stakeholders
• represent Warm Wales at public events, meetings, and conferences to enhance the organisation’s visibility and reputation

Quality and Risk management

• compliance with contractual obligations, funder regulations, legal and regulatory requirements and internal policies
• ensure adherence to quality standards, working with the Quality Manager
• improve processes where feasible to drive best practice
• identify and manage risks to avoid delays or reputational damage

Requirements

In this role, you will demonstrate your ability to direct projects and understand expectations from all stakeholders. You will have:

• Proven experience in a senior leadership role within a non-profit or similar organisation.
• Ability to provide strong leadership and direction with a collaborative management style
• Relevant qualifications in project management, business administration, or a related field
• Excellent computer skills and ability to measure project performance using appropriate tools, systems, and techniques
• Ability to make strategic decisions based on comprehension of the context and impact
• Strong attention to detail in all aspects of project management