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The ideal candidate will have a passion for supporter care and ideally have prior experience in a donor support role or experience in customer service, administration as well as data entry. You will be looking for 37.5 hours a week and have the ability to work flexibly including some evenings and weekends to support at our charity or donor events. 

Main duties of the job

This is an integral role which aspires to give our supporters the best possible experience on their fundraising journey with the aim of building long term relationships. The role will take a lead on Supporter Care with all donors for the charity team, acting as a helpful and knowledgeable “front-line face” for patients, families, staff and volunteers.

Key duties: 

- Manage the start and end of the stewardship journey for all donors and fundraisers by dealing with all enquiries through email, post or phone or face to face at the office ensuring that we meet the best standards of donor care 

 - Manage post and charity office filing system and the banking and thanking process 

- Maintain relationships through regular contact with donors throughout their fundraising journey offering any support or guidance needed to maximise their giving

- Act as a dynamic presence, leading and recruiting volunteers, community groups and small companies to organise fundraisers for our charity

- Build fantastic connections with patients, NHS staff, volunteers and our wider community to recruit new donors, fundraisers, volunteers and charity champions

- Support in growing the number of supporters playing the hospital lottery and those giving through our hospital ‘giving plaques

- Support all fundraising activity and represent the charity at events

- Manage and maintain the CRM system (donorfy) which includes entering all donor data including financial transactions and communications 

- Send updates to supporters to retain and increase life-time value and reactivate lapsed donors

- Send donation reports to the charity team

- Make suggestions on how to improve supporter care and implement these ideas

- To recruit and manage office based volunteers

About the organisation 

We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.

Our Commitment to Diversity & Inclusion

We help patients, families and staff from every background and are committed to building a diverse and inclusive workforce that represents the hospital community that we support. If you share our passion for our cause and are motivated by our aims to bring in funds to make a difference across our hospitals, we’d love to hear from you.

Please note- if the candidates we are looking for apply we may bring our scheduled interviews early and close any further applications so don't leave sending in your application too late if you are interested in the post. 

Supporter Data Assistant
Advancement
Full-time
Fixed-term (until 25 March 2025)
£28,144 per annum
Application deadline: 12pm (midday) on Monday 9 December 2024

The British Museum seeks a Supporter Data Assistant to contribute to its mission of offering an exceptional supporter-centric experience. The role is integral to maintaining and enhancing supporter relationships by assisting in key strategic tasks related to data management, gift processing, and e-communications. Reporting to the Supporter Data and Insight Officer, the assistant will coordinate data projects, manage event nominations, support internal working groups, ensure accurate gift entry, and uphold GDPR compliance.

The candidate should possess excellent interpersonal and data skills, thrive in collaborative settings, and actively contribute to supporter engagement initiatives. Additionally, duties include training new staff, preparing mailing lists and supporter credits, and participating in Museum events, sometimes outside regular hours.

Key areas of responsibility:

• Under the guidance of the Supporter Data and Insight Officer, to assist with the coordination of supporter data projects co-ordinate nominations for Museum event guest lists for members of the fundraising teams and other departments.
• To provide support to the Database Officer Email and Insight with projects relating to e-communications; support with building emails and cleaning data.
• To assist in the Advancement Operations Supporter Experience working group.
• To assist where appropriate and collaborate with other teams to ensure supporters receive the best possible supporter journey and experience with the Museum.
• To provide support with gift entry ensuring that gifts and pledges are entered onto the Raiser's Edge using the correct fund codes to ensure accurate reporting of a total fundraising income.
• Supporting the management of gift documentation.
• To assist in keeping the Advancement Engagement plan up to date, including keeping track of critical data deadlines required.
• To assist with the collection of insights, under the guidance of the Supporter Data and Insight Officer and Database Officer, Email and Insight.
• Be responsible for checking and supporting the collating of large sets of data.
• Play an active role at evening and breakfast events outside of working hours (time off in lieu will be given).

About you:

• Educated to A-Level or equivalent.
• Highly IT literate including Microsoft products such as Excel, and preferably with knowledge of CRM databases such as Raiser's Edge.
• Experience working at a charity or not for profit organisation, or in a creative industry.
• Strong attention to detail and ability to multi-task and prioritise effectively.
• Experience working proactively and methodically while managing your workload and deadlines.
• Excellent creative and problem-solving skills, with a calm and patient approach to explain research matters to others.
• Ability to work independently or as part of a team, and to work out of hours (time off in lieu will be given).

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
• Interest-free travel, bicycle and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

The interviews are expected to take place w/c 6 January.

Weekly hours:  Monday to Sunday – shifts between 8am-4pm and 2pm-10pm

Islington, North London, N1 2LP

Are you ready to make a meaningful difference in someone’s life? At the heart of our mission is kindness, collaboration, and a commitment to empowering others. We’re looking for a nurturing and empathetic Housing Support Worker to join our Supported Housing Scheme in Islington. This rewarding role is about more than providing housing—it’s about helping vulnerable individuals build the confidence and skills to lead fulfilling, independent lives.

What you’ll be doing

In this role, you will provide tailored, person-centred support to vulnerable tenants, enabling them to sustain their tenancies and live actively within their community. Your duties will include:

• Practical and emotional support: Helping tenants with everyday tasks like cooking, shopping, cleaning, and gardening to promote independence.
• Community integration: Encouraging tenants to participate in local activities, building connections, and accessing a variety of opportunities.
• Collaboration: Working with other agencies to ensure tenants receive the services and resources they need.
• Skill-building: Teaching and empowering tenants to manage household responsibilities.

What we’re looking for

We’re seeking someone with a genuine passion for making a difference. If you have experience in Supported Housing or working with vulnerable individuals, either professionally or as a volunteer, we’d love to hear from you. Key skills and qualities include:

• Strong literacy skills to document and communicate effectively.
• Confident using Microsoft Office, including email, Excel, and Word.
• Understanding of the housing support needs of people with mental health issues and the benefits of a flexible, outcome-focused, and personalised support service.
• Embodying our values: kindness, empathy, a positive attitude, energy, and enthusiasm.
• Excellent communication skills at all levels, with a mindful approach to different situations.
• Knowledge of housing support, welfare benefits, and health and safety issues relating to vulnerable individuals.
• A flexible and resourceful mindset, with the ability to build trust, resilience, and confidence in others.

Why join ss?

At our core, we live by our values:

• Be kind: Approach every interaction with compassion and empathy.
• Do the right thing: Act with integrity and commitment.
• Love new ideas: Embrace innovation and creative thinking.
• Celebrate diversity: Respect and honour individual differences.
• Keep our promises: Build trust through consistency and reliability.
• Pull together: Work collaboratively to achieve shared goals.

This role is your chance to make a lasting impact. You’ll work in a supportive environment where your skills and dedication will help vulnerable people reclaim their independence and dignity.

Here just a few of the benefits for working at Peabody:

• Up to 25 days’ annual holiday plus bank holidays  
• Two additional paid volunteering days each year  
• Flexible benefits scheme, including family friendly benefits and access to a discount portal.
• 4 x Life Assurance
• Up to 10% pension contribution matched 1:1
• Professional development by access to ‘paid for’ apprenticeship programmes and qualifications.

We are looking for female applicants only for this role as it is an all-women’s service. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post. 

You must be eligible to work in the UK to apply for this vacancy.  Peabody are not able to offer Visa sponsorship.  

Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.

Butterfly Service is looking for a part time (21 hours) Family Support Worker to work in our Butterfly service. The post is to cover Maternity leave up to August 2025. 

For the past 19 years, the Butterfly service has provided family support to children and young people with life-limiting conditions and their families who are living in the city of Nottingham and Nottinghamshire areas. We work closely with hospital and community medical teams and take a holistic approach to meeting the needs of the child/young person and promoting the well-being and resilience of the whole family.

The aim of the Butterfly Service is to deliver a high level of practical and emotional support to the child/young person, their siblings, and their parents/carers.

Specific Responsibilities/Additional essential criteria of the Family Support Worker post
•    You will be able to work collaboratively as part of a multi-disciplinary team - with colleagues, managers and other professionals to help provide high quality, bespoke support to families
•    Through experience of engagement and participation from service users, you will be able to assess, monitor and review families support requirements.
•    You will be able to provide support to individuals in their family home and within the community, offering practical help and advice along the child's/young person's journey in partnership with a wide range of medical professionals.  
•    You will have experience of direct work with children, young people and families.
•    You will have a knowledge of safeguarding and promoting the welfare of children.
•    You will have an awareness of factors impacting on and issues facing vulnerable children, young people and families, especially disabled and/or life limited children.
•    You may need to work outside of usual office hours on occasion, during evenings to meet the needs of families.
 

At Barnardo's, our purpose is to transform the lives of the UK's most vulnerable children and our vision is to realise Thomas Barnardo's dream of a world where no child is turned away from the help that they need.

Would you like to be involved in this unique opportunity to support Children and Young People in Barnardo's Butterfly Service? 

The Butterfly Service provides support to children and young people with a life limiting condition and their parents, carers and siblings in the community. As a member of this small but friendly team, you will provide support from when a child receives a prognosis that they are life limited, through stages of transition or periods of crisis, and post bereavement, to enable children, young people and families to make choices, access appropriate mainstream services and be able to cope with challenges and changes as the child progresses along the palliative care pathway. 

Your duties will include:
•    Visiting children and families at home, school or in hospital
•    Providing emotional support to family members
•    Helping families to access the support and services that they need
•    Advocating for children and their families to ensure their needs are heard 

You will have:  
•    Experience of direct work with children, young people and families.
•    Able to listen to and communicate effectively with children and young people 
•    Knowledge of safeguarding and promoting the welfare of children
•    Able to work as part of a team.
•    Awareness of factors impacting on and issues facing vulnerable children young people and families, especially disabled and/or life limited children. 

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future. 

• Administrative duties as required to ensure the efficient provision of the service, including setting up case files, ordering resources, attending meetings, taking and distributing minutes. 
• Networking with people we support and commissioners to positively promote engagement with Together Trust services. This may include liaising with school SENCOs and GP practices.
• Managing a sign-out/return system for off-site use of resources within the TSS Team.
• Booking parents onto sleep workshops, inviting them to attend monthly coffee mornings and providing supportive listening.
• Giving advice to parents/professionals on appropriate support services.
• Working closely with TSS colleagues in the preparation of materials and resources to be used for therapeutic purposes and for training, e.g. visual resources, sleep programmes.
• Preparing resource packs for parents and professionals to a high standard.

• Educated to GCSE or NVQ Level 3
• Excellent numeracy and literacy skills
• Experience of supporting families who have children with additional needs, including knowledge and understanding of Autism spectrum conditions and the impact on young people and their families.
• Experience of working in an office-based environment.
• Proficient in Microsoft Office and various IT systems.
• Ability to work independently and manage own workload
• Understanding the significance of safeguarding and demonstrating a personal commitment to safeguarding.

Benefits:

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years. Holidays pro-rated on number of hours worked.
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. 

You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

Are you a passionate, commercially astute and visitor focused operational leader? Do you possess an entrepreneurial spirit with a forward-thinking and growth orientated vision, keen to deliver quality within all areas of the visitor experience? Come and join our leadership team to help shape the future direction of our Charity and visitor attraction.

Job title: Chief Operating Officer (COO)

Hours: 37.5 per week. Flexibility will be considered working a minimum of 30 hours per week / 0.9 full time equivalent. Salary and pay will be adjusted accordingly.

Work pattern: 5 days per week. The majority of hours will be worked during office hours Monday to Friday, however Winchester Science Centre offers a 7 day a week experience with events on several evenings per week. To best support the team there will be occasional work, meetings and events in evenings, early mornings and at weekends which will be compensated by time off in lieu.

Salary: £60,000-£70,000 per annum depending on experience (pro rata if working fewer than 37.5 hours per week)

Contract: Permanent

Line manager: CEO

Responsible for: Head of Visitor Experiences, Head of Events, Head of Marketing and Head of Curiosity

Holiday: 27 days per annum plus bank holidays based on working 37.5 hours per week. Option to buy/sell some leave and gain additional days for continuous service after four years.

Location: Winchester and Eastleigh. Occasional travel within the UK will be required.

Benefits: Cash health scheme, life assurance, buy/sell annual leave, long service holiday bonus, café and shop discount, free tickets to WSC and partner attractions, family friendly leave, wellbeing policy, mental health first aiders, cycle to work scheme, financial loans, flexible IT, casual dress, staff events, free parking, pension contribution, inflationary pay rise and more.

Application deadline: 6th January 2025 09:00

About us

Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.

The Role

Are you a passionate, commercially astute and visitor focused operational leader? Do you possess an entrepreneurial spirit with a forward-thinking and growth orientated vision, keen to deliver quality within all areas of the visitor experience? Come and join our leadership team to help shape the future direction of our Charity and visitor attraction.

This is a key period of growth for our Charity, with the delivery of our new strategy and exciting capital and activity Masterplan in the pipeline. This will be the single largest development in our 38 year history, whereby we are investing over £6m in further expanding our base of operations in driving further financial resilience and reducing risks to the charity. The growth will enable our Charity to maximise its social impact: empowering thousands of children to develop the science skills and nature agency to act on the climate and biodiversity crises.

This newly-created role will play a vital part in enabling and shaping the very exciting future of Wonderseekers.

The post-holder will lead all of our of Charity operations at Winchester Science Centre including;

• Visitor experiences (including customer services, exhibition, retail and catering)
• Events (for families and adult audiences)
• Curiosity (education, planetarium, and live science engagement)
• Marketing

Working alongside the Chief Financial Officer, the post-holder will deputise for our CEO from time to time representing the charity to external stakeholders and partners.

The Chief Operations Officer (COO) will be a commercially astute and visitor focused operational leader who possesses an entrepreneurial spirit. Through their inspirational, values-based, and collaborative approach, they will always look for new opportunities to innovate and drive growth.

The post holder will bring their wealth of experience as an operational leader with a proven track record within a large visitor attraction to provide expert knowledge to lead a large and diverse team to success.

The COO will be an integral part of the SLT to support business planning by translating the vision, goals, and strategy for the Charity into operational and business plans. They will demonstrate strong financial leadership helping to provide best value and deliver on agreed targets.

Key accountabilities

• Delivery of Commercial Objectives – Drive the commercial performance of our visitor centre, growing revenue whilst managing costs.
• Strategic development - As a member of the leadership team, the COO will play a key role in supporting the CEO with the strategic development of the Charity, bringing a commercial and operational mindset. The COO will attend Board meetings and other Trustee committees.

Main responsibilities

• Drive continuous improvement initiatives within the commercial operations team to enhance business performance and standards whilst driving efficiency
• Deliver effective, empowering and engaging operational leadership across a large and diverse team of over 80 people
• Lead on the commercial operational strategy and translate strategy into actionable steps for growth and increased impact
• With the CFO manage all aspects of commercial operational risk including reporting and monitoring
• Manage and deliver transformational change through a period of significant growth
• Closely manage income and expenditure targets for a turnover of over £3.5m ensuring best value is delivered for the Charity.
• Represent the Charity at various offsite meetings including public speaking
• Collaborate with the senior leadership team to set and drive organisational vision and support the strategic direction of the Charity
• Ensure that the commercial operations teams activities are aligned to the Charity’s sustainability strategy and plans

Interview process:

Provisional interview dates are 14th or 23rd January (stage one), 27th, 28th or 29th Jan (stage two)

We look forward to getting to know you through our friendly and welcoming two-stage interview process. This will include panel interviews with Ben (CEO), Lizi (CFO) and some Trustees. There will also be a pre-interview task / presentation and the opportunity to informally meet the wider senior leadership team (SLT).

We can’t wait to hear from you! Please contact us if you’d like to arrange an informal chat, or have any questions about the role before applying.

Ready to Apply?

When you are ready to apply, please submit your application through our recruitment portal https://www.wonderseekers.charity/vacancies.

You will be asked to submit your contact details and answer a few questions so we can get to know you.

Please keep your responses concise, this is your opportunity to really stand out. After answering these questions, please upload your cover letter and CV.

If you have any other questions or wish to arrange an informal phone call prior to applying, please do not hesitate to get in touch.

Need information in a different format or would like to apply in an alternative way? Just get in touch using the email address above, or call our office and book a call with HR.

No recruitment agencies, thank you.

Kentown Family Support Worker

£23,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.

Preston, Blackpool and surrounding areas

About the role:

We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.

Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

· Flexible working hours to balance home and working life

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Hours 37.5 hours, Term Time Only (43 weeks worked) part time hours will be considered

Location Hybrid worker - home, school or office based as necessary. Together Trust Central office is based in Cheadle, Cheshire. You must be able to commute between the Trust services.

Reports to Head of Clinical Services

Are you looking for a new and exciting opportunity to join our Clinical Services team?

The Clinical Service team in the Together Trust is at an exciting time of development. This post offers the unique opportunity to join a newly established Psychology Service and to work systemically in multi-disciplinary teams to contribute to trust wide and externally commissioned initiatives and support the needs of individual pupils.

In this role you will be working in Specialist Together Trust settings.

You will draw on knowledge and expertise in neurodiversity and work closely with settings that support learners with autism and social communication differences.  You will work with pupils with significant social and emotional needs and the teams around them, using trauma-informed practice. You will support the needs of learners with complex learning and developmental needs, and you will have opportunities to work in other settings on externally commissioned projects across the region, including work in mainstream and community settings.

You will work in a variety of ways through training, problem-solving and collaborative consultation and advice and support to teachers, parents/carers, SENCOs, the wider community, as well as children and young people. You will be able to build relationships with those you support, take a reflective approach and work in cycles of ‘assess, plan, do review’ to achieve the best outcomes for children and young people. You will use psychological assessment and produce reports to contribute to an understanding of a child’s needs and work in collaboration with others to develop shared and person-centred plans of support.

You will be supported by and will support a small team of Educational Psychologists and Assistant Psychologists using formal and informal supervision, and you will be able to shape and contribute to the development of a service that is inclusive and celebratory of the experiences of the thoughts and ideas people bring. Opportunities for professional development and project development with universities as well as participation in charity and community focussed activity will be supported.

The scope for development in this role is extensive and we would welcome applicants from Educational Psychologists looking for new ways of practicing as an Educational Psychologist.

Help us make a change to the lives of the young people we support with special educational needs.

Benefits 

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Cycle to work scheme
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Please read the full job description to find out more about this new and interesting position.

For further enquiries about this role, please contact: Rick Vogan (Head of Clinical Services), [email protected] or Dr Joanna Dalton (Trust Wide Educational Psychologist), [email protected]

This position may be withdrawn early should the ideal candidate be found prior to the closing date - therefore early applicants are encouraged.

We welcome applications from those with a right to work in the UK. We do not currently sponsor overseas staff.

We're looking for a kind, compassionate and resilient Day Specialist Support Worker to join our Learning Disabilities service in Hertfordshire. No personal care or experience is required, just the right values.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

We are looking for a specialist behavioural support worker of skilled, creative and experienced support workers to support one customer in his own home in Letchworth Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person.

A full manual driving licence is required for this position.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open new opportunities for the customer.
Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning, and decorating.
Supporting the customer in their sensory routine, trialling and testing new sensory experiences.
Supporting the customer to communicate their wants and needs and develop new ways of doing this, communicating with them in a person-centred way.
Supporting the customer to manage their anxieties, using Positive Behaviour Support and Autism-specific approaches.
Collating a range of behavioural data and essential paperwork to be analysed within our local management structure.
Driving the customer's (manual) vehicle to support them to go about their daily life.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem

What you'll bring:

Essential:

Driving licence and a willingness to drive as part of support duties
Experience of engaging vulnerable people with complex needs in meaningful activities.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see full Job Description on our website

We're looking for a kind, compassionate and resilient Specialist Behaviour Support Worker to join our Birchall Wood Service in Hertfordshire.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

We are looking for a specialist behavioural support worker of skilled, creative and experienced support workers to support one customer in her own home in Welwyn Garden City. Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role must have an excellent value base to support the customer to build their life and develop their skills and passions as an independent person.

A full driving licence is required for this position.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website jobs.lookahead.org.uk

What you'll do:

Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open new opportunities for the customer.
Developing the customer's independent living skills and involving them in aspects of maintaining and developing their home, including cooking, shopping, cleaning, and decorating.
Supporting the customer in their sensory routine, trialling and testing new sensory experiences.
Supporting the customer to communicate their wants and needs and develop new ways of doing this, communicating with them in a person-centred way.
Supporting the customer to manage their anxieties, using Positive Behaviour Support and Autism-specific approaches.
Collating a range of behavioural data and essential paperwork to be analysed within our local management structure.
Driving the customer's (manual) vehicle to support them to go about their daily life.
Supporting the customer with personal care.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

NVQ Level 2 or equivalent
Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities
Driving licence and a willingness to drive as part of support duties
Experience of engaging vulnerable people with complex needs in meaningful activities.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Young People Service in Hounslow.

£22,120.10 per annum, working 32 hours per week. Benefits include 25 days Annual Leave (FTE), pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

We are recruiting for an Enhanced Support Worker to join our dynamic service and team. You will be able to creatively engage young people in order to minimise risks and increase their independence. Partnership working is at the heart of supporting our young people, and Enhanced Support Workers are required to build and maintain those relationships to coordinate the young person's support.

This role requires working on a rota pattern encompassing early shifts 07:15-15:15 and late shifts 13:45-21:45, including weekends. The service is open 365 days a year.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Responsible for key-working a caseload assigned by the Management
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions to professional standards
Co-develop a positive behaviour support plan with the individual that identifies triggers and actions required to enable positive risk taking through reduced risks
Support customers to claim and receive eligible benefits, deal with relevant agencies to develop life skills, budgeting, financial literacy, and managing finances effectively
Encourage tenants to pay their rent and to ensure that rent accounts are managed effectively
Motivate individuals to prepare and cook healthy meals safely, going shopping and offering guidance on buying balanced nutritious food
Enable customers to improve their skills to manage their day-to-day activities such a making telephone calls, dealing with correspondence, attending appointments and form filling
Support customers to access other services including CMHT, substance misuse agencies and/or work in partnership with other agencies as part of the support planning process
Develop and maintain links with key agencies and service providers in the local community
Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
Support customers to maintain activities including but not limited to education, employment, training, informal accreditation and volunteering opportunities
Promote customers to develop social skills, positive and healthy relationships and keep safe in a variety of settings
Engage customers to place their voice, aspirations, and interests at the heart of service delivery Promoting inclusion, equality, diversity, and community cohesion
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Ability to adapt to challenging environments
Excellent communication skills both verbal and written
Ability to plan, manage and evaluate outcome focused activities and support programmes
Interpersonal skills to build relationships with young people in 1:1 and group settings
Strong personal resilience and excellent teamwork skills
Understanding of the Service legal framework including the Children Act and Homelessness legislation and how to use it effectively

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.