Shop Manager Jobs in London

Battersea is supported by over 600 volunteers across our three centres who assist our staff in a variety of ways. We could not be here for every dog and cat without their dedication and commitment to animal welfare. From 2025 onwards, a strategic aim for our Volunteering Department will be to embed new systems and transition volunteer training and induction to accessible online learning modules. This will enable us to induct new volunteers more efficiently and to upskill, train and support existing volunteers, so that they can help more animals.

The Volunteer Learning Officer will support this cultural transition for volunteers to a tech-based way of working. The Officer will be responsible for collaborating with Battersea specialists to develop training content, build and launch online learning programmes. They will be the primary support for volunteers interacting with new systems. They will also manage our volunteer data across multiple systems, ensuring data compliance and accuracy, thus enabling the team to coordinate volunteers more effectively.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 16th February 2025
Interview date(s): 25th & 27th February 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

This is an exciting time to be at Battersea at the start of a new five-year strategy for the charity as it seeks to scale up and deliver new services and partnerships that will help it in its mission to help more dogs and cats, creating lasting change for animals and those who care for them, wherever they are. Earned media and PR is crucial to help Battersea build its visibility awareness, and relevance to new and existing audiences to support engagement with our strategic aims. The PR team play a key part in telling our story, shifting public attitudes, and generating support. 

We need a confident, dynamic and enthusiastic Press / Media Officer to help us drive visibility, affinity, and relevance amongst new and existing audiences. They will ensure Battersea maintains a high profile and strong, influential voice by working closely with the media and delivering quality proactive and reactive media activity that supports the charity’s strategic aims to help more animals. This role will focus on promoting the work Battersea is doing to help animals not just at our three centres, but also across the UK and overseas. 

Responsibilities will include responding to press enquiries and working with production teams, as well as supporting the wider Marketing & Communications directorate on the delivery of integrated campaigns and PR plans that support our animal welfare campaigning (Our Voice), our brand platform ‘We’re all in for them’, our global programmes strategy, our income generation activity, and our sector and corporate partnerships.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 23rd February 2025
Interview date(s): w/c 3rd March 2025 (1st round); w/c 10th March 2025 (2nd round)

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

Catch22 delivers high quality and responsive employability programmes relevant to the needs and aspirations of learners and job seekers as well as the needs of employers and the economy, today and in the future. 

The Social Switch Project

The Social Switch project is an exciting and innovative partnership between Redthread, Catch22, and VRU (Violence Reduction Unit), which aims to deal with the opportunities, and the challenges, of how young and at-risk people use social media.

Strand 1 will deliver accredited training each year to a minimum of 375 London based frontline practitioners and trusted adults (Teachers, Youth Workers, Parents, Carers, Police). This will focus on understanding the challenges and opportunities of the online space, and supporting young people to be better equipped and educated, for a safer online journey.

Strand 2 will support a minimum of 358 young people aged 16-30 each year, who may be at risk of, or have experienced, serious violence, exploitation, and/or grooming. The project equips young people with the skills and personalised mentorship needed to gain sustainable careers in the digital and surrounding sectors, whilst also offering interventions for young women and girls, focusing on how they can protect themselves from online abuse and exploitation, and how to recognise and report it.

About the role

Social Switch Project Practitioner Training

The Social Switch Project has developed a full day digital youth work training programme, for front-line professionals, who are working with young people in a range of capacities, in London. The training is a free one-day interactive course, and refresher training, which will give professionals the confidence to deal with the challenges, and the opportunities, of social media. 

Predominantly working on Strand 1, you will be responsible for the facilitation of this training, to a maximum of 30 professionals over the course of a full day, with multiple training events taking place throughout the year.

You will also lead on delivery for Strand 2, in supporting the development of young people's key employment skills. This training has been designed in partnership with young people who have lived experience of the topic, and so part of your role will be to incorporate them into the training, and support them to make a valuable contribution to the session.  

About you

• Knowledgeable of the social media, gaming, and online space, from the perspective of young people and children's safeguarding.
• Experienced in designing and delivery training for professionals, with the ability to engage targeted statutory and community groups, and driven to achieve high NPS with training delivery.
• High quality data input skills, with the ability to remain data compliant.
• Committed to ED&I, and experienced in Safeguarding.

Main Duties and Accountabilities

• Delivering high quality, engaging, presentations and training sessions to London based professionals who are working with young people in the youth sector, and delivering workshops and sessions so small cohorts of young people who are engaging in the Strand 2 element of Social Switch.
• Maintaining relationships with existing and new relationships with key stakeholders and youth organisations to maximise engagement in future delivery, and ensuring that the training elements are relevant to, and accessible to, a wide range of practitioners and grass-roots organisations.
• Working with the Service Manager and Social Switch team to monitor training success, incorporating feedback as and when it occurs, and ensuring that the training remains dynamic and engaging. Supporting the youth facilitators to share lived experience throughout the training, making valuable contributions to the overall sessions.
• Demonstrating effective forward planning, organising, and time management, to meet anticipated workloads and delivery targets and objectives. Working with the Service Manager to reach individual, team, and annual targets, based on youth provisions in London.
• Remaining up to date with the latest developments in social media, and its relationship with youth violence, incorporating learning into the training.
• Monitoring volume of sign-ups generated, and adjusting recruitment plans to maximise participation in the training programme.

Qualifications

• A relevant teaching/training qualification, or extensive practical experience of delivering training.
• A thorough knowledge and understanding of all aspects of social media, and how young people interact with it.
• Experience of delivering engaging and dynamic creative training programmes to a variety of audiences, on a variety of topics, monitoring success, incorporating feedback, and ensuring that training is relevant and accessible to participants.
• Strong team worker, with the ability to provide support to other members of staff, and youth facilitators.

Salary: £30,750 per annum
Hours of work: Full time, 37 hours per week
Contract: Permanent
Flexibility: Hybrid working (1-2 days in our London office, 3-4 days working from home)

*Some evening and weekend working may occasionally be required, and you must be able to travel to our head office, local venues, and all London boroughs, on a regular basis.
*This role requires a DBS enhanced check.

Early application to this role is encouraged - Shortlisting will take place the week commencing 17th February with interviews taking place the week commencing 24th February.

• 28 days annual leave + bank holidays, rising to 33 days with service
• Pension scheme with matching contributions of up to 4%
• Discounted shopping opportunities

We have an exciting opportunity for a Management Accountant to join our finance team at Coin Street on a 12-month fixed term basis with the possibility of extension or a permanent role.  The Management Accountant plays an important role within the finance team by preparing the monthly management accounts while also managing three direct reports and overseeing general accounting procedures and practices within the business across our 5 companies. 

The organisation will be going through a period of transformation, and we require someone with the right expertise to hit the ground running.

The successful candidate must be able to demonstrate the following: 

• Qualified CIMA – ACCA (or at least part qualified), with management accounts preparation experience.
• 3-5 years’ experience in preparation of monthly management accounts
• ​Commercial experience preferable and an understanding of business 

What we do 

We provide the opportunities and spaces for people to lead their own change. 

Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality spaces to live, work and play on the land that we own. 

We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities.  We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy. 

From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community. 

Extras 

In return, we can offer you: 

• 27 days’ annual leave (excluding bank holidays) pro rata for part time staff 
• 8% contributory pension scheme (5% employer contribution, 3% employee contribution) 
• Health and wellbeing support, including online mental health therapy sessions 
• Free gym membership at Colombo, annual flu jabs 
• ​Commitment to training and development 

Contract 

12-month Fixed term (with possibility of extension), 35 hours per week. Hybrid working with 3 days based in the office. 

Salary 

£60,000 per annum 

Closing Date

Please submit your application by midnight on Sunday 9 February 2025.

Health & Safety and Environment Manager

Location: St Christopher’s Hospice, Sydenham & Orpington, with travel to charity shop locations (currently 24 sites in South East London) 
Reports to: Head of Estates and Site Services

Salary: £55,371 per annum, 36 hours per week

About St Christopher’s Hospice:
St Christopher’s Hospice is a leading provider of palliative care, committed to making a difference in the lives of patients and their families. We are looking for a dedicated and skilled Health, Safety, and Environment Manager to join our team to ensure the safety and well-being of all staff, patients, and visitors, while also monitoring and reducing our environmental impact.

Primary Job Purpose:
The Health & Safety and Environment Manager is crucial in managing the organisation’s health and safety practices and monitoring its environmental footprint. This role ensures that St Christopher’s implements policies to create a safe, healthy, and environmentally responsible workplace. You will be responsible for reviewing and enhancing health and safety and environmental practices at both hospice sites (Sydenham and Orpington) and across our charity shops.

Key Responsibilities:

• Provide expert Health and Safety advice, assistance, and support to all levels of the organisation
• Ensure that St Christopher’s is implementing policies and procedures that create a safe environment for all employees, patients, and visitors
• Support the monitoring and reduction of St Christopher’s environmental impact, recommending and overseeing measures to improve sustainability
• Conduct or coordinate regular health and safety audits, inspections, and risk assessments across all St Christopher’s sites and charity shops
• Collaborate with colleagues in specialist areas (such as clinical staff) to ensure full compliance with health and safety regulations and best practice
• Assist in the development and delivery of health and safety training programmes for staff.
• Keep abreast of industry regulations and trends, ensuring St Christopher’s remains compliant and proactive in its approach.

Skills and Experience:

• Strong knowledge and understanding of health and safety regulations and environmental impact management
• Previous experience in a health and safety or environmental role, ideally within a healthcare or multi-site environment
• Ability to influence and engage with stakeholders at all levels of the organisation.
• Excellent communication skills, both written and verbal
• Strong organisational skills with the ability to prioritise and manage multiple tasks effectively
• Relevant qualifications in Health and Safety (e.g. NEBOSH, IOSH) and/or Environmental Management.

What We Offer:

• Competitive salary and benefits package.
• A supportive, compassionate, and collaborative working environment.
• Opportunities for professional development and training.
• The chance to make a meaningful impact in a leading charitable organisation.

If you are passionate about health, safety, and sustainability, and would like to play a key role in supporting St Christopher’s Hospice, we would love to hear from you.

Closing Date 6th February 2025

About the job role

Our Retail team is expanding! We are looking for a flexible person with experience in retail sales to join our friendly team. Ideally, the successful applicant will also have sales experience in clothing or fashion within a charity environment.

About you

You will need:

• Previous retail sales experience.
• To be willing and able to work flexibly, Tuesday to Saturday (37.5 hours per week).
• Excellent organisational skills, with the ability to juggle competing priorities in a fast-paced environment.
• Effective communication and interpersonal skills.

Where you will work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity, and as such, it has a rich, Catholic heritage which informs our work today: to support and welcome those in need from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days’ holiday plus public holidays, increasing up to 33 days with service.
• Subsidised café and early access to retail sale events.
• Season ticket/welfare loans.
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle-to-work scheme.
• Health Cash Plan and access to the EAP services.

Join St Joseph’s team and find out more!

To apply, please visit our website via the Apply button.

Closing date: 14 February 2025.
Interview date: 25 February 2025. 

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Battersea's Global Programmes Department advances our ambitious plans to play a global role in achieving a positive impact on thousands of dogs and cats. This department comprises two teams: the Academy, which supports the professional development of staff and volunteers in rescues and rehoming organisations, and Grants & Programmes, which provides strategic funding and support to organisations and researchers within the animal welfare sector.

We are looking for someone to join our Academy team as an Academy Learning Designer, to support the development, delivery, and maintenance of Academy face-to-face and online content. 

As a member of the Academy team, you will work closely with the Academy Programme Manager and Lead Learning Designer to build and maintain a portfolio of content and resources that are accessible and appropriate for rehoming organisations/individuals located in the UK and around the world. 

With skills in best practice pedagogy, and experience applying that across blended learning programmes, the successful candidate will have excellent communication skills and the ability to coordinate and manage relationships with subject matter experts within and outside of Battersea.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 21st February 2025
Interview date(s): 5th & 6th March 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We are seeking a creative, motivated and enthusiastic Commercial Officer to join our team at the London Museum of Water & Steam. This is an exciting new role - we are looking for someone with the business acumen and an enterprising spirit to significantly enhance the income from our catering, retail and event hire spaces. The postholder will be a key figure in the collective effort to deliver our bold vision for the future.  You’ll be involved in all aspects of commercial development including merchandising, product range selection, promotion and customer care.  Working closely with the Museum Director, you’ll generate an exciting, sustainable commercial model that embraces innovation, creativity and supports wider museum objectives.  As befits a role of this nature, there is potential for the postholder to earn an additional bonus if ambitious annual targets are met.

This is a temporary role for two years, with the possibility for extension after that time (funds dependent).

Please see the attached candidate pack for a full description and the specifications and requirements of the role. 

A small well established national heart charity requires a half-time experienced Administrative Assistant to work in Bromley, Kent BR2 and Dulwich SE22.  Flexible Hours.  Working with friendly staff who meet goals of support, education and research for UK families with heart disease.

Previous charity experience and Microsoft Office familiarity desirable.

Job involves assisting with Website Management and Social Media Posting, hosting zoom Trustee Meetings and manning information booth at London conferences twice yearly.

Annual renewable contract with pension and 10 days holiday entitlement plus bank holidays.

Please see Marfan Trust website.   Closing Date: 28th February 2025 

About the Role

Do you have experience of working with consumer press and helping to deliver creative media campaigns? Are you passionate about all things preloved and have a keen interest in sustainability? Using your PR expertise can you help inspire more people to shop, donate and volunteer at one of the nation’s biggest charity retailers?

We’re looking for an enthusiastic Senior Press Officer to join our dynamic Media Team to support the charity’s retail arm. With comprehensive knowledge of the media landscape, including previous experience of working in a press office environment, you will be able to manage, develop and implement effective and creative media relations campaigns.

In this role you will help lead in delivering external communications to inspire people to support the BHF in generating income through its network of shops.

Activities will range from leading exciting national campaigns, reactive communications for the business which involves responding to a diverse range of stories that transpire throughout our shops and help grow and protect BHF’s reputation.

You’ll lead media campaigns that will emotionally and creatively communicate the need for people to shop, donate, and volunteer at one of the BHF’s 700 shops, stores and online outlets – all of which help fund lifesaving research.
 
You’ll support with day-to-day administration, liaising with internal and external stakeholders and will help the team in ensuring all our systems are up to date. You will also be part of the BHF’s busy press office – spotting opportunities and responding to daily media enquiries.

Working arrangements 

This is a blended role, where your work will be dually located between your home and our London office. 
 
At BHF we believe in the power of working together. On a blended contract, you  can expect to spend some time in the office, at least one day each week, on average.  The use of office spaces is driven in part by your role and the work you will do with other teams.  This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
 
Need more help balancing your work and home life? Talk to us about the flexibility offer available at the application or interview stage.

About you 
 
You will be able to hit the ground running and be experienced at managing numerous tasks and projects with competing deadlines, ensuring key deadlines are met, and that campaigns are delivered to an exceptional standard.

 Here are the skills and attributes we are looking for:

• Excellent communication and creative skills, with a natural flair for accurate and engaging verbal and written communications
•  Experience working as a Senior Media Officer or a Media Officer looking to take that next step. 
• A strong knowledge and keen interest of the media landscape and an understanding of what works well in press to achieve coverage
• Strong problem-solving skills
• Experience of writing and selling in press releases to national media and leading on campaigns
• Excellent interpersonal and relationship-building skills
   

About us 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits 

To find out more about benefits available at the BHF please download our benefits document at the bottom of this page.

Interview process

Interviews will be held via MS Teams w/c 24/2.
 

Reed Legal are proud to have been appointed exclusive recruitment partners to Girlguiding UK for an exciting Legal Counsel appointment within their Finance & Commercial team. Though fun, friendship, challenge and adventure, Girlguiding UK empower girls to find their voice, inspiring them to discover the best in themselves and to make a positive difference in their community.

In this role you will have exposure to broad remit of legal responsibility including property management, contract negotiations, and company governance, ensuring legal integrity and compliance within the organisation.

You will be supported with expert advice from the legal panel, the Trust Corporation Surveyor (Consultant), and further specialists who will assist you with the organisation’s legal positioning.

Key responsibilities include but are not limited to:

• Contract Management: Draft, review, and negotiate a wide range of commercial contracts. Develop and refine contract processes and procedures.
• Property Management: Handle legal aspects of property transactions including leases, acquisitions, and disputes. Develop policies to optimise property legal support.
• Governance Support: Assist in company secretarial duties, board meetings preparation, and compliance filings.
• Trademark Management: Oversee trademark registrations, renewals, and brand protection strategies.
• Budget Management: Oversee the legal budget, manage external legal relations, and ensure cost-effective legal services.
• Stakeholder Engagement: Provide clear legal advice to non-legal personnel, maintain strong relationships with external solicitors and surveyors, and support internal teams with legal training.

Required Skills & Qualifications:

• Fully qualified Solicitor in English Law (Essential).
• Excellent communication skills, capable of simplifying complex legal concepts (Essential).
• Strong time management and multitasking abilities (Essential).
• Experience in property law, contract law, and charity law (Desirable).
• Proficient in Microsoft Office suite and understanding of diversity and inclusion practices (Essential).

Benefits:

• Generous pension of up to 10% employer contribution.
• 25-day holiday allowance, increasing to a maximum of 30 days per annum (+BH).  
• Flexible working hours with hybrid working (40% office based).
• Health & wellbeing cash plan.
• Inclusive and family friendly work environment.

Closing date for applications: Sunday 23rd February

Interviews are likely to be held:

• week commencing 3 March 2025 (1st interview), and
• week commencing 10 March 2025 (2nd interview)

This is a permanent role for 35 hours per week. However, at times you may be required to work more hours, including evenings and weekends. Time off in lieu (TOIL) will be available to cover this.

Girlguiding UK and REED positively welcome applications from all areas of society regardless of the individual’s race, ethnicity, sexual orientation, religion, age, gender, or disability.

All third party and direct applications sent to Girlguiding UK will be forwarded to Will Moore at Reed Legal for full consideration alongside all other applicants.

Battersea’s Human Resources department provides expert advice, guidance and support through partnership with managers, teams and people across the organisation.

We have an exciting new opportunity for someone to join us as a HR Advisor (Diversity & Inclusion) to deliver a high quality, flexible Human Resources service, responsive to the needs of the organisation, and in line with legislative requirements and good practice. 

This role will provide expert HR advice and support to line managers and staff on people matters, empowering managers to lead on people matters with support and guidance where required. They will also promote and improve D&I within the organisation by developing, implementing, and monitoring and embedding D&I projects, initiatives and programmes as part of our wider organisational D&I plan.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 14th February 2025
Interview date(s): w/c 24th February 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We are looking to recruit someone who will be able to develop and lead a new volunteering programme for Soundabout. This role would suit someone who is project focused, interested in inclusive music making and who champions learning Disabled people with complex support needs.

Ideally, we are looking for someone with volunteer co-ordination experience, who is hard working, proactive, reliable and honest. An eye for detail is important, as is a willingness to work flexibly to respond to the project’s needs. You need to be comfortable using your own initiative and be able to motivate yourself in your home-working environment.

The candidate will be responsible for ensuring the development and coordination of a new Soundabout volunteering programme, this includes:

• Research current best practice in with a key focus on equity, diversity, inclusion, and accessibility.

• Work with the Soundabout staff and practitioner teams to identify potential volunteering opportunities.

• Work with CEO to develop a volunteering strategy for Soundabout.

• Design and development of a new volunteer programme at

  Soundabout, including new systems for recruitment, organising opportunities, and monitoring and supporting volunteers. This includes reviewing and updating existing volunteer handbook and related policies with the Operations Manager.

• Recruitment, interview, and induction of new volunteers.

• Tracking and organising volunteer training, DBS check, and other

  safeguarding requirements alongside colleagues.

• Regular liaison with potential and active volunteers.

• Create bespoke plans with volunteers who would like to work

  towards personal goals / aims.

• Ensure progression tracking, tracking of placements, and

  evaluation is undertaken to determine the impact and celebrate

  volunteer achievements.

• Organise virtual and in-person social events, celebratory events,

  and other ways to ensure volunteers feel valued.

• Work with colleagues to look strategically at the incorporation of

  the Emerging / Graduate Emerging Leaders programme within a wider volunteering programme.

Benefits:

• Flexible working

• Home working

• Pension scheme with an employer contribution of 3%

• Employee Assistance Program (Westfield Health Cash Plan) by

  monthly subscription paid by Soundabout - employees claim back the costs of health and wellbeing services such as dental, optical, physiotherapy, osteopathy, have access to a 24/7 virtual GP, and shopping discounts

• 25 days annual leave plus bank holidays (pro-rated for part-time employees)

• Supportive working culture fostering a good work/life balance

• Enhanced Sick Pay

• Enhanced Maternity Pay

Person specification

Must Have:

• Experience of volunteering either as a volunteer or in the co- ordination of volunteering opportunities.

• Project work experience including administrative skills, problem solving skills, using your own initiative and planning tasks (whether paid or unpaid).

• Excellent IT skills and experience of using Office 365 and willingness and ability to quickly pick up skills in using our other IT systems such as Salesforce, WordPress, Enthuse, Mail Chimp.

• Events planning and organisation experience.

• Flexibility in your approach to the work, to adapt to what the

  project needs are within your paid hours.

• A friendly, professional, and able communicator, who feels

  comfortable talking to a wide variety of people, in-person, by

  email, phone and through social media.

• Someone who sets themselves a high standard in the quality of

  their work and who has a willingness to learn from others.

• An ability and willingness to be an excellent champion for

  Soundabout who is prepared to get involved in our events and

  campaigns.

• Someone who has a strong commitment to safeguarding, equity,

  diversity, inclusion, and belonging across all aspects of

  Soundabout.

• Experience of using Zoom and of administrating Zoom calls.

• Availability to work on a Tuesday morning (other times are flexible)

• Has a workspace that they can use at home and a reliable internet

  connection.

• A willingness to travel to and support volunteering events.

• Right to work in the UK

Nice to Have:

• Experience of developing volunteering opportunities / programmes and volunteer management.

• Experience of being in musical environments

• Knowledge and/or experience of working with learning Disabled

  people and their families

• Salesforce experience

• An awareness of Makaton and interest in learning and using signs.

  Note: This job description outlines the principal responsibilities and duties of the post holder. It is not meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes in legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time.

Please refer to our Volunteer Co-ordinator pack for more information. Please also complete the anonymous Equal Opportunities Form.

Head of Growth, Development and Outreach (Maternity Cover)

Location: Home based, with regular travel across the UK for work.

Contract: Full time, 35hrs per week, 12 months maternity cover

Salary: £47,000

Closing Date: 14th February 2025

Interview: A selection day will be held 6th March 2025 at our National Support Centre in London (travel expenses to the selection day will be paid subject to prior approval)

Are you a first-class leader, manager coach and mentor with experience of leading growth in a volunteer involving community organisation?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Head of Growth, Development & Outreach to cover 12 months maternity leave.

About the role

Reporting to the Director of Young People, Volunteer & Business Support the postholder will provide our disbursed team of Growth & Development Workers with clear management, guidance, support and advice on growth, development, volunteer recruitment and retention. The role will coordinate and drive forward our work in these area, helping the Sea Cadets to make a difference to the lives of even more young people across the UK.

The postholder will have excellent management, interpersonal and communication skills with the ability to manage a diverse workload and operate in a collaborative way with others. They will have an understanding of issues facing volunteering, recruitment, retention and growth in voluntary organisations and the effective management and support of remote workers is essential.

Responsibilities

The following is a list of the principal tasks of the Head of Growth, Development & Outreach and is not intended to be an exhaustive list:

• Provide line management for the Project Coordinators, Growth & Development Team Leaders and through them the Growth & Development Workers.
• Providing both management support and technical advice on growth, development and volunteer recruitment, retention and support functions.
• Contribute to the strategic development and sustainable growth of The Sea Cadets nationally.
• Lead and manage the effective implementation of new and ongoing projects that support outreach, growth, development, volunteer and/or cadet recruitment and retention, including but not limited to externally funded projects, liaising with and reporting to funders as required
• Support and advise employees, volunteers and others on the growth and development of the Sea Cadets.

Requirements

• Experience of managing and supporting a disbursed staff team
• Experience of successful growth & development in a community organisation context
• Experience of working with volunteers and a good understanding of how to ensure they are effectively recruited, managed and supported
• Experience of working and/or volunteering in a voluntary youth organisation
• Experience of delivering externally funded projects through the effective support and management of both staff and volunteers
• Experience of liaising with and reporting to external funders

For further information, please download the Recruitment Pack attached.

Benefits

• Flexible Working hours
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays, increasing after 2 years
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

If you are interested in this Head of Growth, Development and Outreach vacancy, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo a criminal record check.