Shop Manager Jobs in Greater London

Title: Customer Services Advisor
Salary: £28,357
Location: Hybrid/Hammersmith
Hours: 35 per week (Mon-Fri), including Tuesdays in the office
Contract Type: Permanent

These are exciting times for Women's Pioneer Housing. We are developing over 160 new homes for single women in West London, including brand new offices on our site at 227 Wood Lane.

Founded in 1920 by women and men who understood the challenges faced by women trying to secure affordable, safe and independent housing at the time. The need for safe, secure, affordable housing for single women is as great as ever. We remain committed to making a positive difference to women’s lives by providing high quality homes and services.

We are looking for a confident Customer Services Advisor to provide reliable and sophisticated service to our residents, and to promote positive and professional image of Women’s Pioneer Housing by being the first point of contact for our residents. We are looking for a highly organised, self-motivated, collaborative and outcome-focused professional who can demonstrate patience and empathy, and record information in an accurate and efficient manner. An understanding of social housing is preferred but not required – a great attitude and telephone manner, respect for our residents and a commitment to delivering first class customer service is essential.

Reporting to the Customer Services Manager, you will be part of a team of four Customer Services Advisors responsible for ensuring our residents receive great customer service as well as resolving queries and organising repairs. You will be experienced in working in a customerfocused environment and will be able to demonstrate outstanding call-handling skills, and able to provide positive outcomes for residents whilst balancing priorities. You will have a good grasp of MS Office skills, understand basic property maintenance, and be able to engage with contractors ensuring they respond positively to customer’s requests.

We are a small team and work together to deliver shared objectives. If you are passionate about bringing excellence, are a good team member and can demonstrate an interest in and commitment to our work, we would love to hear from you. 

TO APPLY:

Please send three documents to our HR mailbox:

• Up-to-date CV
• Supporting Statement
• Diversity Monitoring Form

You may find more information about the role on our website.

Closing Date: Wednesday 19th February at 09:00am
Interviews and assessment: Tuesday 25th February 2025

About Bank Workers Charity

We’re the benevolent society supporting UK bank employees and their families. Each year we help thousands of people encountering financial, health, housing and wellbeing challenges with independent advice and guidance, case management, referrals to expert partners and grant giving.

About the Role

Our Grants Administrator is the first point of contact for clients.  They administer grant programmes throughout the year ensuring excellent customer service: to liaise with individual clients; assess applications to make recommendations and decisions for approval; and identify clients who would benefit from further in-depth support.

About You

Our ideal candidate has an awareness of issues facing disabled, older or vulnerable people and services available within the wider community and experience of handling enquiries sensitively and with compassion across multiple channels such as telephone, email and post, ideally gained in the charitable and grant giving community.

You will have an understanding of the charitable and grant giving community as well as an understanding of safeguarding, confidentiality and data protection (GDPR) procedures.

What We Offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include:

· 28 days holiday, plus statutory bank holidays

· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions

· A wide range of employer funded wellbeing experiences through Heka

· Flexible benefit provision (including medicash plan, cycle to work, payroll giving and electric car scheme)

· Group Life Cover (three times annual salary)

· Weekly wellbeing half hour

· Employee Assistance Programme
 

To apply, please review the attached applicant pack, which includes the job description and person specification, and then send a completed application form, which includes a supporting statement outlining how your experience meets the criteria set out in the person specification. 

Closing Date: 5.00pm, Monday 17 February 2025.

We are looking to interview on Tuesday 25th February 2025.
 

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities. 

Salary: Mulberry Band Foxglove £38,264-£45,731

Hours: Full-time (37.5hrs/week, 0.9 FTE considered), 12 month fixed contract - maternity cover

Location: Hospice-based with a requirement for frequent travel across Trinity’s catchment. Requirement to be based from the hospice with options for some working from home to be discussed with the successful candidate.

Responsible to: Associate Director of Communications and Engagement

Responsible for: Community Engagement Officer, Compassionate Neighbours volunteers

This is a maternity cover position from 30 April 2025. Exact dates are negotiable, 0.9 FTE/9 day fortnight will be considered.

This is an exciting opportunity for an experienced community engagement manager to lead the delivery of our community engagement strategy and Compassionate Neighbours project, both of which play a key role in the hospice’s ambitious plans to reach everyone who could benefit from our care.

The successful candidate will be a confident and proactive trainer and project manager, and experienced in delivering impactful and collaborative community engagement programmes.

You will work with the Associate Director of Communications and Engagement and the Community Engagement Officer to support and grow Trinity’s Compassionate Neighbours befriending project and take Trinity’s Community Engagement toolkit to communities across our catchment area.

You will work collaboratively with teams in the hospice, external stakeholders and people from across our community to deliver scheduled events and projects and use your creativity and networking skills to build new partnerships and activities.

The overall purpose of this role

• Deliver the Community Engagement function at Trinity in line with the objectives laid out in the Communications and Engagement strategy.
• Lead the Compassionate Neighbours project, which aims to reduce social isolation amongst people at the end of their lives.
• Recruit, train, supervise and support volunteers to become Compassionate Neighbours.
• Work with local communities to improve literacy and confidence in talking about death, dying and bereavement.
• Line-manage the Community Engagement Officer.
• Work collaboratively with colleagues in clinical, volunteer management, marketing and other teams to effectively deliver Trinity’s Community Engagement toolkit.

We are looking for someone with:

• Experience in a community engagement/community action role or similar with a good working knowledge of the principles of community engagement;
• Project management and volunteer management experience;
• Experience developing and delivering training, with excellent facilitation, communication and influencing skills;
• Experience running projects that involve working with vulnerable people, ideally with an advanced understanding of safeguarding;
• Experience developing partnerships with a range of community leaders and groups;
• A good understanding of the ways in which social isolation and loneliness can impact emotional and physical health;
• The passion, skills, creativity and cultural competency to successfully drive forward the community engagement function.
• The Community Engagement Manager plays a key role in contributing to Trinity’s five-year goal to expand our reach to all of the people in our community who would benefit from our services.

Benefits

• We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
• Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
• A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
• Cycle to work scheme and interest-free season ticket loans available
• Free eyesight test for DSE users and a contribution towards the cost of glasses
• 25% store discount in Trinity shops
• Life assurance cover
• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
• Regular ballots for donated free tickets and prizes
• Access to courses of free counselling and other wellbeing and support via our EAP

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. We encourage and welcome applications from people of all backgrounds.

All successful applicants will be subject to DBS, Occupational Health and reference checks.

Job Title: Philanthropy Manager (Endowment)
Basis of appointment: Full-time (38.5 hours per week)
Duration of contract: Permanent
Reports to: Director of Advancement
Location: London (UK) - hybrid working 
Salary: £46,200 per annum
Start Date: As soon as possible

Are you our new Philanthropy Manager (Endowment)?

We are looking for a fundraiser eager to take the next step in their career by joining us and becoming our Philanthropy Manager (Endowment). Reporting to the Director of Advancement, you'll support the established Advancement team across key fundraising priorities. Your previous experience with managing executives/senior volunteers will contribute to supporting the Director of Advancement in managing the activities and priorities of a volunteer-led fundraising board. 

This is a pivotal new position created to contribute to a significant uplift in UWC International’s fundraising and prospect identification efforts in support of the new UWC Endowment. Your work managing your own portfolio of prospects (HNWI) will support the operational effectiveness of UWCI’s fundraising programme and the strategic development of global UWC funding priorities. 

Our Advancement team will provide you with plenty of opportunities to try what you know, manage key projects whilst being part of a collaborative and dynamic team.

If you're motivated to work closely as part of the frontline fundraising team significantly contributing to uplifting our fundraising success, this role is an ideal fit for you.

About us

Changing the world takes passion and dedication

UWC is a global family of schools with a powerful difference. With a shared goal of working towards global peace and sustainability, we bring together young people from around the world to study in one of our eighteen schools on four continents. There they learn how to communicate across cultural boundaries. They develop the skills to be a changemaker. They design and engage in initiatives that transform their lives and the lives of those around them for the better. 

Our students go on to become leaders in politics, NGOs, social enterprises, community movements, charities, and business.  For life, they remain dedicated to the UWC mission and many of them remain in close contact with us, their school, and their peers, becoming part of a global alumni community of over 85,000 changemakers transforming the lives of others. 

About UWC International 

The UWC International Office serves as the operational arm of UWC International, a UK-registered and Germany-registered charity, and stands as a pivotal entity within the UWC movement. Positioned in central London and Berlin, it collaborates extensively with stakeholders across the UWC spectrum, actively engages a robust alumni community comprising more than 85,000 members, and fulfils essential functions for UWC International's governance bodies. Our primary duties encompass global fundraising initiatives, comprehensive communications strategies, promotional endeavours, support for the network of over 150 UWC national committees, global strategy development and implementation, and support services to the UWC schools.

What we offer

As part of a commitment to our employees, we offer the following:

• Generous holiday allowance – 28 days per year plus eight public holidays (pro rata for part-time or fixed-term contracts).
• The standard working hours are 38.5 per week. Start and finish times can be agreed between managers and employees. We support flexible working and are happy to discuss different working patterns.
• We offer up to two days per year for volunteering and up to two days per year for study leave.
• We support staff development and provide access to training and a wide range of CharityComms resources through our UWCIO membership.
• We offer a health and well-being support package, which includes income protection, an employee assistance programme, advice and legal support helpline, remote GPs access, medical second opinions, mental health support, physiotherapy, cycle to work and a well-being calendar featuring podcasts and webinars.
• Perks and discounts portal, which provides a range of discounts across shopping, dining, lifestyle, and entertainment. With thousands of offers on hundreds of top retailers.
• Contributory pension scheme, UWC International currently contributes up to 8% of the employee’s gross salary, and the employee must match the percentage of up to 8% of their gross salary. The minimum contribution rate is 4%. This applies to everyone aged 22 and above but under state retirement age, earning at least £10,000 p.a. and classed as working in the UK.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team?  To apply, please submit an up-to-date copy of your CV along with a cover letter in English (each a maximum of 2 pages) on the application link provided. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International.
• Provide confirmation of your eligibility to work or reside in the UK.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 23.59 (UK time) on 16 February 2025

Interview dates:  

• First round interviews will be held on 24 & 25 February 2025
• Remote assignment scheduled on 5 March 2025
• Second round interviews will be held on 6 & 7 March 2025

For further information on this opportunity, please see the detailed job description attached.

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. 

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

Do you have experience with charity event management and stewarding supporters? Do you thrive by achieving or exceeding financial and non-financial KPIs? Yes, then the fundraising team would love for you to keep on reading. 

We are recruiting a Challenge Events Manager as part of our Fundraising team. This is a flexible role, working from both home and our offices. Flexibility is key for this role as there will be some expectations for working evenings and weekends at events. The fundraising team do meet one day per week at our London office. 

This is a full time (37.5 hours per week) for 16-18 months but we are open and flexible to part time or job share for the right candidate. 

As part of the Events Manager role, you will be playing a significant role in managing and delivering the charities growing special evens portfolio, which includes key event such as The London Marathon. This is a great, rewarding role where you will have the opportunity to learn and develop your knowledge and skills. Are you someone who can deliver an outstanding event experience that will inspire long lasting relationships with the charities committed supporters?

You will need:

• Proven experience of building long-lasting relationships with supporters
• Excellent verbal and written communication skills
• Management of 3rd party events

• Proficient digital, data, marketing, and stewardship skills

At Mencap, we value a diverse and inclusive workplace, and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

If you are passionate about making the UK the best place in the world for people with a learning disability to live happy and healthy lives and are looking for a rewarding challenge where you have a team that are dedicated to supporting your personal progression, then this is the role for you!

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation,bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• providing advice through our help lines and web sites

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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Our Fundraising team are looking for an excellent communicator, who has the ability to translate complex data into meaningful insight for Fundraising colleagues.

You will build and develop our core suite of fundraising reporting and insights to drive our fundraising performance. You will lead on fundraising data development projects to ensure continuous improvements in our data systems and processes and will work with multiple stakeholders, including across the fundraising, technology and finance teams, to ensure alignment of plans and delivery of shared goals and projects.

Key Responsibilities:

• Lead the charge in fundraising reporting and insights, collaborating with teams to shape long-term strategies and implement effective tools.
• Develop and manage a suite of fundraising reports, providing training and support to ensure everyone can harness the power of data.
• Juggle multiple deadlines, ensuring top-notch quality and accuracy in all tasks.
• Inspire and manage the Supporter Data & Insight Executive, fostering a culture of continuous improvement.
• Ensure our supporter data processes are efficient, high-quality, and compliant with relevant regulations.

What You'll Bring:

• Analytical Skills: A natural with data, with an understanding of data segmentation and reporting to provide insight that leads to increased income through fundraising.
• Communication: Excellent relationship management and communication skills, with the ability to translate complex data into meaningful insight for fundraising colleagues.
• Technical Expertise: Strong knowledge of working with coding languages for data analysis, such as SQL, R, or Python.
• Project Management: Experience managing significant projects, delivering high-quality results on time and within budget

This is an exciting time for the King’s Trust as we’re investing in our technology, becoming more data-driven and leveraging the value of data to make a tangible difference in the lives of young people. You'll be at the heart of our fundraising efforts, ensuring we have the insights needed to maximise our impact.

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

About the job role

Our Retail team is expanding! We are looking for a flexible person with experience in retail sales to join our friendly team. Ideally, the successful applicant will also have sales experience in clothing or fashion within a charity environment.

About you

You will need:

• Previous retail sales experience.
• To be willing and able to work flexibly, Tuesday to Saturday (37.5 hours per week).
• Excellent organisational skills, with the ability to juggle competing priorities in a fast-paced environment.
• Effective communication and interpersonal skills.

Where you will work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity, and as such, it has a rich, Catholic heritage which informs our work today: to support and welcome those in need from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days’ holiday plus public holidays, increasing up to 33 days with service.
• Subsidised café and early access to retail sale events.
• Season ticket/welfare loans.
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle-to-work scheme.
• Health Cash Plan and access to the EAP services.

Join St Joseph’s team and find out more!

To apply, please visit our website via the Apply button.

Closing date: 14 February 2025.
Interview date: 25 February 2025. 

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Age UK is recruiting! We have an exciting opportunity for a pro-active self-starter to join our Retail South division as a Divisional Support Manager.

Utilising their excellent people development skills and retail management experience, our Divisional Support Managers play a vital role in the development and continuous improvement of our Retail stores and teams.

As a Divisional Support Manager, you will use your problem-solving skills to identify potential store improvements, motivate store staff and deputise for our Area Sales Managers when required.

This field-based position will require frequent travel across our South division with weekly overnight stays likely. A company car will be provided.

The successful applicant will be required to travel across our South Division in England.

Candidates living near London, Kent and Surrey would therefore be situated in the ideal location for this opportunity.

This fantastic role opportunity would suit someone with fashion retail management and merchandising experience who may aspire to be an Area Sales Manager in the future.

Please note we will be actively interviewing throughout the advertising period; early application is highly recommended.

Age UK Internal Job Grade - 7N

You will have:

* The ability to be Self-motivated and able to work independently with initiative.
* Excellent organisational skills and prioritise the work in line with deadlines.
* Demonstrate understand and interpret financial information to manage shop performance outcomes.
* Excellent communication skills with the ability to build relationships, deliver messages and resolve problems that may arise.
* The ability to recognise stock potential to generate income and the importance of attractive presentation.
* Knowledge of health and safety as relates to the shop environment.
* The ability to apply discretion and adhere to company confidentiality.
* Strong working knowledge of Microsoft based IT programs including, Word, Excel, and Outlook or similar.
* An entirely flexible approach to working hours and extensive travel demands including regular overnight stays and occasional weekend working.
* A full, current and clean driving license. A vehicle will be provided.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Battersea Academy is a place where people from dog and cat shelters of all sizes from across the world can come together for learning, guidance, and support. Together, we share and learn what we can do to have an even greater positive impact on the lives of dogs and cats, and how we can ensure the people and organisations caring for them are at their most effective. 

Our online and face to face learning opportunities are evidence based and pass through a vigorous internal Quality Assurance process. The team embraces a varied set of skills and talents, ranging from formal teaching qualifications delivering best practice face to face learning, to digital skills embracing developments in online learning, as well as outstanding customer service.

Ambitious plans to ensure we can offer high quality learning opportunities for everyone volunteering and employed in the rescue sector means that we are looking for an additional Learning Designer to join the existing team. With skills and qualifications in teaching and learning, best practice pedagogy and in the design and development of digital learning opportunities, this role will support subject matter experts and overseas Lecturers in designing accessible, relevant and engaging content. This role will also lead on the development of courses and content.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 21st February 2025
Interview date(s): 5th & 6th March 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Salary: £34,085.47 plus £5023 London weighting if applicable

Location: London Old Street or Home-based

Contract: Permanent

Hours: Full time - 37.5 hours per week

Closing date: Tuesday 25th February at 11:30pm

Are you a motivated and positive person who is passionate about our cause and eager to grow your career in planning/project management? If this sounds like you, apply to be a Senior Planning and Project Executive to play a vital role in our fight for home.

About the role

A focus of this role is supporting the delivery of Shelter’s key fundraising initiative, the Winter Fundraising Campaign. The Winter Campaign is a major income generator for Shelter, involving cross-departmental collaboration. You will gather information from stakeholders to ensure a cohesive, organisation-wide approach to the projects you support. The campaign also includes a variety of public-facing activities, such as advertising, direct marketing appeals, events, and corporate partnerships, all amplified through press and social media.

This role offers the opportunity to grow into an accomplished Project Manager. You’ll gain hands-on experience with project management tools and processes, manage smaller-scale projects, engage with diverse stakeholders, and provide admin and finance management support. It’s an exciting chance for growth and learning in a supportive environment where success is based on your merit.

Further to this, the role will have a joint focus on cross-directorate planning. You will assist the Head of Planning and Project Management with organisation-wide planning initiatives, and will collaborate with stakeholders across all levels to support Shelter’s planning and prioritisation processes. You will be the lead administrative support for a variety of short and medium-term planning and resourcing activities, and will support the Head of Planning and Project Management and Income Generation leadership team in keeping said processes and activities running smoothly.

About you

Strong communication and relationship-building skills are essential, as you’ll work with a variety of teams across Shelter’s Income Generation directorate. You will need to be comfortable taking responsibility for leading on smaller projects and working with the Senior Fundraising Project Manager to deliver projects of all sizes, and embrace opportunities for learning and decision-making.

Proactivity is important, whether it’s setting up meetings, asking questions, or suggesting new ideas. You’ll also have the chance to volunteer in our retail shops and visit Shelter Hubs to deepen your understanding of our cause. Effective time management, organisation, and attention to detail will help you navigate the workload and manage both administrative tasks and complex projects.

Above all, a positive attitude towards learning, an open mind, and a solutions-focused approach will be crucial to your success.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within the Planning & Project Management team in our Income Generation directorate. This team leads on delivering key projects such as Shelter’s Winter Campaign, as well as acting as the backbone for many of Income Generation’s planning processes.

The team sits within a wider sub-directorate known as Fundraising Enablement, which is responsible for product development & innovation, fundraising standards & compliance and planning and project management.

Due to cross-directorate working the team works on a variety of different strategic planning initiatives, as well as introducing new tools and processes to support teams in performing at their best.

How to apply 

Please submit your CV along with a supporting statement. In the supporting statement, please give relevant examples in line with the role responsibilities of how you meet the criteria in the 'About you' section of the job description, following the STAR format. Please also demonstrate how you address these two behaviours below in your answers:

• We work together to achieve our shared purpose
• We learn from our experiences and are open to risk

Any applications submitted without an expression of interest will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

Battersea's Global Programmes Department are looking for passionate individuals to join the team as Grants and Programmes Associates.

The Grants and Programmes Associates will support the delivery of a portfolio of work within the Grants and Programmes function at Battersea. Each Associate will be assigned to a specific portfolio, either Greece, South Africa, Sri Lanka or Special Programmes. The Associate will work closely with and report to a Grants & Programmes Manager who leads the portfolio. This is an exciting time for Battersea as we expand our work to impact more dogs and cats. 

Over the coming five years, it is planned that the size and complexity of grant making will grow, including the establishment of several multi-year programmes in the UK and abroad. 

This is a grants management role within the Grants and Programmes team in the Global Programmes Directorate, requiring excellent experience of relationship, grant and project management. The successful postholder should be comfortable working as a team, with considerable scope, and complexity and nurturing relationships with colleagues across the organisation as an integral element of the role. The Associate would support a portfolio led by a Manager who would also be their line manager.

Find out more about what our Grants work through the link in the recruitment pack!

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 26th February 2025
Interview date(s): 4th - 6th March 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Battersea is supported by over 600 volunteers across our three centres who assist our staff in a variety of ways. We could not be here for every dog and cat without their dedication and commitment to animal welfare. From 2025 onwards, a strategic aim for our Volunteering Department will be to embed new systems and transition volunteer training and induction to accessible online learning modules. This will enable us to induct new volunteers more efficiently and to upskill, train and support existing volunteers, so that they can help more animals.

The Volunteer Learning Officer will support this cultural transition for volunteers to a tech-based way of working. The Officer will be responsible for collaborating with Battersea specialists to develop training content, build and launch online learning programmes. They will be the primary support for volunteers interacting with new systems. They will also manage our volunteer data across multiple systems, ensuring data compliance and accuracy, thus enabling the team to coordinate volunteers more effectively.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 16th February 2025
Interview date(s): 25th & 27th February 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

The Health Information Writer and Coordinator post is a key role within our health information team. You will produce online and printed information following our health information process, accredited by the Patient Information Forum (PIF) Tick scheme. The emphasis is on co-creation, working with people affected by blood cancer to ensure our information meets the needs of our community. You’ll collaborate with medical experts to make sure the information is accurate, clear and trustworthy.

You will also take on key administrative tasks to ensure our information gets to the people who need it, including stock checking, managing reprints and monitoring the reach of our publications.

You’ll produce online and printed information following our health information process, accredited by the Patient Information Forum (PIF) Tick scheme. The emphasis is on co-creation, working with people affected by blood cancer to ensure our information meets the needs of our community. 

Expected travel for this role is approximately travel to the office up to 3 times per quarter, plus two Directorate Away Days and two All-staff Away Days per year. 

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy, we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

We are looking to recruit someone with strong administration skills who is organised, a good communicator, and who is comfortable in prioritising workloads. This role would suit an efficient and diligent systematic thinker, with a solutions-focussed can-do approach, who is confident at using CRM databases, WordPress, Office 365, and who enjoys setting up and refining administrative processes. The candidate should have previous administration experience (paid or voluntary), and who is hard working, proactive, reliable, and honest. An eye for detail is especially important and you need to be comfortable using your own initiative and be able to motivate yourself in your home-working environment.

Key Responsibilities

The candidate will be responsible for administration at Soundabout which includes:

• Ensure that email enquiries are dealt with professionally, promptly, and appropriately.

• Source and maintain Soundabout merchandise stock; update online shop, process, and send orders.

• Maintain and update Soundabout equipment, keeping detailed inventories and organising essential maintenance such as PAT testing.

• Input, update, and maintain essential stakeholder, project, events, and evaluation data using Salesforce (CRM system)

• Schedule, circulate, and collate monitoring and evaluation related surveys using Salesforce and Office 365, providing results for reporting purposes as required.

• Managing project and event sign up processes using Enthuse (digital fundraising and event management system).

• Undertaking administration relating to project and training commissions, partnerships, and memberships. This includes confirmation letters, 121 agreements, partnership agreements, membership renewals, annual fee updates, and contact liaison.

• Supporting colleagues with storage and venue hire administration, including researching and booking venues, checking accessibility, collating, and ordering any refreshments or equipment required. 

• Supporting recruitment and human resources administration, including data inputting on Breathe HR (digital HR system), supporting DBS checks and reviews, tracking training requirements, tracking insurance renewals.

• Manage Soundabout zoom accounts including creating and disseminating zoom links and recordings.

• Maintain, organise, and work with colleagues to maximise the use of Soundabout’s Office365 systems.

• Supporting administrative tasks across the organisation as required.