Shop Manager And Assistant Shop Manager Jobs

Job Title: Retail Operations & Development Manager

Location: Refurbs Flint

Responsible to: Head of Commercial Services

Responsible for: Sales Team, Warehouse Assistant and Volunteers

Number of hours per week: 37.5 including regular Saturdays

Salary: £32,000

Purpose of the Job: 

This role will provide strategic leadership for our retail income streams, ensuring excellent customer service and the meeting of key performance targets. Leading on and driving the continued success of the retail operations, increasing sales and profits from existing shops, online operations, and new commercial opportunities. The role will lead on all aspects of business development to ensure the continued growth and development of our retail offer and will ensure compliance with all health and safety regulations associated with the sale of preowned goods.

For further information about this role, please visit our website.

Closing Date: Friday 7th March 2025 @ 12 noon

Interviews: Expected to be held on Friday 14th March 2025

For an informal discussion about this role, please contact Karen Balmer at Groundwork North Wales or Stewart Platt at Refurbs.

To apply for this role, please send a CV and a covering letter explaining why you feel you would be suitable and how you meet the requirements of the person specification.

Please note, we reserve the right to close this vacancy earlier than the specified closing date, when we are in receipt of sufficient applications. We, therefore, encourage applicants to apply early if they wish to be considered for this post.

Job title: Assistant Shop Manager

Department: Retail

Reporting to: Dual Site Manager

Salary: £24,333.00 per year

Hours: 35 per week

Location: SCT Shops East London

Contract type: Permanent

Overview

Aim and influence

· Assist the manager to achieve weekly/ annual sales and profit targets for each shop.

· To assist in managing the day to day running of the shops staff and volunteers with the aim maximising sales and controlling shop expenses to support SCT’s mission.

· Work within SCT values

Other key details

· A 4 day fully flexible working pattern, including weekends and bank holidays

· Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.

· Must work in other shops within London if occasionally required.

· Attend and undertake any relevant training workshops, events or meetings as required.

· A satisfactory Basic Disclosure from the Disclosure Barring Service is required for this role.

Your enthusiasm and dedication will see you:

• Have excellent communication and customer skills, be solutions focussed with friendly positive can do attitude.
• Be responsible for our dedicated volunteer teams, customer service and oversee daily retail operations in the absence of the shop manager.
• Recruit, train and support volunteers, helping them to achieve their goals and potential to support the aims of the shop.
• Interact with your local community to support engagement through volunteering, donation and fundraising opportunities.
• Be a self-motivated team player, who is enthusiastic and passionate about the cause of the charity.
• Have the ability to accept and process donations in a timely manner, modelling Gift Aid prompts
• Ensure stock quality and pricing aligns with the expected standards.

What we need from you:

• Retail experience.
• An interest in preloved, vintage and second-hand fashion
• Have excellent communication, interpersonal skills and customer service skills.
• Having experience of working with volunteers would be an advantage.
• Strong administration, computer skills- MS Office and POS.

What we can offer you:

Working with SCT offers numerous benefits. Employees find deep personal fulfilment and purpose by working to support the most vulnerable in society.  Our teams are passionate and supportive, fostering a strong sense of community among like-minded individuals. With opportunities for professional growth, SCT offers training to support your role and personal development: 

• Training & Development opportunities.
• BUPA Cash Back Plan.
• BUPA Employee Assistance Program with access to counselling.
• Cyle to work scheme/ interest free travel loans for season ticket holders.
• A busy, challenging and rewarding role with consistent support and an opportunity to continue to learn. 

How you can apply today!

Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible! 

All applicants must possess the legal right to work in the UK.

Join our retail team as an Assistant Shop Manager at our Dorking shop and support the Shop Manager to maximise shop profit by achieving budgeted income, controlling shop expenditure in line with the shop's budget, and by recruiting and retaining a motivated team of volunteers. You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.

Income generation

• To support the Shop Manager to manage the Retail budget to achieve agreed targets:
• Help maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops additional fundraising activities i.e., Christmas appeal sales targets through involving the shops team.
• Maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Managing the stock levels of bought in/new goods, to include ordering of more stock as and when necessary.
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• Source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in the sorting and lifting of stock.
• Job Purpose
• Job Description
• Duties and Responsibilities

Administration and compliance

• To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Lottery and all other legal or statutory requirements:
• Assist in controlling shop expenditure through effective cost control of weekly expenses.
• Ensure minimum losses of both stock and cash by following bank and till procedures and safeguarding the property of The Children’s Trust at all times.
• Adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Lottery.
• Complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
• Embrace the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
• Timely efficient responses to requests for information including voice and email messages.
• To fulfil any other agreed duties that may at times be reasonably required.

Personnel and Training

• To support the Shop Manager to ensure the Shop’s team are recruited, retained and developed:
• Led by the Shop Manager - provides positive, visible and proactive leadership to the Shops team.
• Assist in managing all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
• Deputise and be accountable for all Shop Manager duties as and when necessary, in their absence due to sickness, holiday or recruitment.
• Assist the Shop Manager to recruit, induct, support, train and retain team of shop volunteers.
• Attend where appropriate, training courses relevant to the development of the role and Retail Sales meetings if required and cascade information to team as appropriate.
• Assist at other shops if requested and where reasonable.
• Carry out duties in accordance with Trust #Promises.

Customer Service

• To ensure customer care and quality of service.
• Provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
• Support other shops and fundraising colleagues as and when necessary.

About Guildford Cathedral

Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. We do this by being a warm-hearted community open to God, to all, to growth and to transformation. Over 100,000 visitors come to the Cathedral each year and our Cathedral ‘community’ comprises thousands who feel close to the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers.

The core task of Guildford Cathedral is worship. Daily and Sunday choral services are the backbone of our work. The Cathedral is led by the Dean with the Cathedral Chapter which is akin to a Board of Directors and charity trustees. 

The Role 

The Shop Assistant will support the Shop Manager by opening the Shop on one day per week and other days by mutual agreement. The post holder works enthusiastically as part of the Cathedral’s team of staff and volunteers to help deliver our vision. Lone working is sometimes required but another Staff member (Virger) will always be on site and contactable. 

Key Responsibilities

• Support the Shop Manager in daily operations.
• Supervise and support volunteers.
• Process sales, including cash and card payments.
• Maintain shop cleanliness, tidiness, and stock presentation.
• Assist customers and handle inquiries.
• Manage stock, orders, and accounts with the Shop Manager.
• Ensure effective administration of sales and inventory.
• Collaborate with key stakeholders, including management and volunteers.

For an informal conversation about the role, please get in touch. The closing date for applications is 28 February 2025, with interviews scheduled for the week commencing 3 March 2025.

Guildford Cathedral follows a Safer Recruiting policy, and proof of eligibility to work in the UK will be required before appointment. Referees will not be contacted without your consent.

Bring your passion for fashion and retail experience to join our Saint Michael’s Hospice retail team as an Assistant Shop Manager. Based at our Boroughbridge Shop, you will support the Shop Manager in maintaining a top-quality sales culture, developing shop plans and enhancing the customer service experience.

Providing encouragement and support for the team of volunteers, you will help build a welcoming atmosphere and fuel a committed customer base to boost shop growth. You will be able to demonstrate a keen eye for merchandising, helping pre-loved goods find new homes. You will aim to reach key performance indicators, using your creativity to develop strategies and ways to meet them. In the absence of the Shop Manager, you will take charge of day-to-day operations – maintaining standards across all aspects of the shop, as well as budget management.

Alongside fashion retail experience and customer service skills, the successful candidate will be innovative and open to new methods for boosting sales and cutting costs. You will demonstrate great organisational and leadership skill, and ability to strengthen interpersonal relationships to empower staff while maintaining an efficient retail environment.

Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.

Benefits include (subject to availability): -

• 35 days holiday per year (including Bank Holidays, pro-rata).Comprehensive Induction Programme.
• Refer a friend bonus scheme.
• Pension Scheme with an employer contribution of 8%.
• Employee Assistance Programme.
• Access to staff support.
• Free group life assurance.
• Free DBS check.

You will be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to the people of Harrogate, Hambleton, and Richmondshire Districts.

At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding.

We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including successful applicants being required to undertake a DBS Check suitable for the role that you will be performing.Disclosure expenses will be met by the employer.

North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

For more information on the role please refer to the attached Job Description below.

Please be aware we reserve the right to close a vacancy early if a suitable candidate is identified.

Telephone screening will take place soon after application with successful candidates being invited for an interview, which will take place in Harrogate. 

Please note that we are unable to consider applications that do not have the Right to Work in the United Kingdom.

Do you have retail experience with the potential to support the leadership of a small team? Do you have a passion for delivering great standards and developing others? Do you want to be part of something exciting that will truly make a difference to the lives of people around you?

Then we might have the perfect job for you!

Assistant Shop Manager (Cheltenham)
Location: Cheltenham
Hours of work: 16-40 hours per week, across 2-5 days (including Saturdays)
Duration: Permanent
Salary: £23,880.12 FTE (£11.45 per hour)

At Great Western Air Ambulance Charity, we’re going big on charity retail. We already have nine shops located in Westbury-on-Trym, Yate, Cheltenham, Gloucester, Cinderford, Bath, Thornbury and Keynsham but plan to open up to four new shops a year over the next five years, giving our charity a physical presence in the heart of communities we have served since 2007.

The shops will sell a variety of goods, as well as being a hub for our charity activity locally. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.

We are looking for an experienced retail team member who can support the financial delivery, team engagement and community presence in our Cheltenham shop. In return, we offer a competitive salary, the opportunity to be part of an amazing retail team and involvement in the exciting variety that retail growth will bring. We also believe strongly in developing individuals’ leadership skills and provide development opportunities.

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

Applications will close when sufficient high-quality applications are received.

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We actively encourage applications from candidates from a range of backgrounds and experiences as part of our keen commitment to equality, diversity and inclusion. GWAAC puts people first and upholds a culture of safeguarding.

Please Note: All retail staff are required to undertake a Basic DBS check due to their contact with vulnerable people and the public. Further information can be accessed in our Ex-Offenders Policy which is accessible on our website.

No agencies please.

Permanent

37 hours per week, over 7 days, to include Saturdays and Sundays

£25,253 Start with progression up to £25,963

The Children's Society is currently undertaking a pay and grading review - this review is intended to improve our current approach; we are currently consulting with our recognised trade union and any changes are due to be implemented in April 2025.

Location: Leigh-on-Sea Shop

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2025?

We are looking for a Shop Manager to lead our team in the Leigh-on-Sea Shop, you will be working in a creative environment, working with donated goods to maximise sales and net contribution.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As a Shop Manager you will manage 2 Assistant Shop Managers along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.

If you have what it takes to work hard but have some fun along the way then this is the place for you.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is at midnight on Wednesday 19th February. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Wednesday 5th February onwards.

Interviews will be held on a date to be confirmed.

IN2

Permanent Contract

37 hours per week (5 days out of 6 - 7 trading days)

£25,253.25 per annum

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Location: Compton Acres

Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge ? We are looking for a Shop Manager to lead our team in Compton Acres. You will be working in a creative environment, working with donated goods to maximise sales and net contribution.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As a Shop Manager you will manage an Assistant Shop Manager along with a team of diverse Volunteers, you will need to demonstrate that you possess great people skills and that you are confident and competent working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.

f you have what it takes to work hard but have some fun along the way then this role for you.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for young people even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is at midnight on Monday 10th March 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Monday 24th February onwards.

Interviews will be held on a date to be confirmed.

IN2

Permanent

Hours: 37 hours per week, over 7 days (not currently trading on Sundays).

Salary: £25,253.25 per annum

The Children's Society is currently undertaking a pay and grading review - this review is intended to improve our current approach; we are currently consulting with our recognised trade union and any changes are due to be implemented in April 2025.

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Location: The Children's Society Shop, Blaydon Shopping Precinct, Tyne & Wear.

Do you like being creative? have you got retail/management experience? Are you looking for a new challenge?

We are looking for a Shop Manager to lead our team in our BLAYDON SHOP. You will be working in a creative environment, working with donated goods to maximise sales and net contribution.

You will need to be driven and focused on making money, have good communication skills. As a shop manager you will manage an assistant shop manager along with a team of volunteers. You will need great people skills and be confident at working with people from different backgrounds to create a welcoming and positive experience for all our staff, volunteers and supporters.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is midnight on Wednesday 26th February 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy on Wednesday 12th February.

Interviews will be held on a date to be confirmed.

IN2

Exciting opportunity for a dynamic and experienced Charity Retail Operations Manager to manage the operations of our two charity shops - both working in the shops and administratively, while ensuring a successful experience for our student learners (aged 16-25) with learning differences.

Harington is an Ofsted-regulated Independent Training Provider based in north London, this academic year supporting 53 young people with learning differences. We specialise in employability skills in retail and horticulture. Our two charity shops, in Highgate and Hornsey, provide income for our charity and work experience placements for our students.

We are seeking a highly driven, enthusiastic and experienced Charity Retail Operations Manager to lead both shops, manage stock, finances, health and safety, and drive growth.

The role requires experience in retail, ideally working with young people with learning differences, alongside strong leadership and commercial skills.

Bookshop Manager Permanent Contract

37 hours per week (5 days out of 7 trading days)

£25,253.25 per annum (pay review in progress)

The Children's Society is currently undertaking a pay and grading review - this review is intended to improve our current approach; we are currently consulting with our recognised trade union and any changes are due to be implemented in April 2025.

Location: Calverton Bookshop (Brand New Shop)

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

We are opening a brand new bookshop in Calverton during 2025 and we are seeking a passionate and experienced Bookshop Manager to lead our diverse volunteer team and oversee daily operations to maximise income for our charity. The ideal candidate will have a strong background in retail management, a love for books and media, and excellent customer service skills.

If you have the skills to build a community team of volunteers and maximise retail income in our newest shop, we want to hear from you.

You will be working in a creative environment, working closely with donated goods and serving the local community. If you have what it takes to work hard but have some fun along the way then this role for you.

You will need to be driven and focused on making money, and have excellent communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As a Bookshop Shop Manager you will manage an Assistant Shop Manager along with a team of diverse Volunteers, you will need to demonstrate that you have great people skills and that you are confident and competent working with people from different backgrounds, creating a welcoming and positive experience for all of our staff, volunteers and supporters.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for young people even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is at midnight on Friday 14th March 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 28th February onwards.

Interviews will be held on a date to be confirmed.

IN2

Purpose of post: Develop, manage and maintain income from a diverse portfolio of fundraising streams, including Trusts and Foundations, Individual Giving, Events Fundraising and Legacy Fundraising.

You will be joining a Fundraising, Communication and Marketing team that is committed to working collaboratively and creating a supportive culture. This is something we are proud of and believe is at the heart of our success.

ROLE AND RESPONSIBILITIES

To be successful in this role you will have excellent knowledge and experience growing fundraising income, together with the ability to manage donor relationships and inspire people to support SCT.

In this role you will have responsibility for:

• Trust Fundraising, managing a trust pipeline, identifying and assessing opportunities for grant applications through prospect research and developing and submitting excellent applications.
• Working alongside the Director of Fundraising to manage the relationship with grant funders, including hosting visits, attending meetings, and ensuring reporting requirements are met.
• Lead the development and delivery of events fundraising, including working alongside the Director of Fundraising, Marketing and Communications to develop new owned fundraising activities and increase engagement in third-party events.
• Support the Director of Fundraising, Communications and Marketing to develop and promote new fundraising campaigns, including individual giving and regular giving campaigns
• Support the Director of Fundraising, Communications and Marketing to launch a new Gifts in Wills campaign and support the delivery of legacy fundraising.
• Work with colleagues across the fundraising, marketing, and communications team and the wider organisation to support the development of integrated fundraising and marketing campaigns. In 2025, our priority is the delivery of a 60-anniversary campaign.

People management

• Manage a Fundraising Assistant, setting objectives and overseeing their work.
• Support the Fundraising Assistant’s professional development by providing mentoring and identifying opportunities for professional development.

Other roles and responsibilities

• Work collaboratively with colleagues in the Fundraising, Communications and Marketing team and colleagues across the organisation.
• As required, support and deliver consultation activities with service users, to ensure their lived experiences are considered in our fundraising activities.
• Support the development of SCT’s annual fundraising business plan and advise the Director of Fundraising, Communications and Marketing on setting income targets for Corporate, Events and Community Fundraising
• Work with the Director of Fundraising, Communications and Marketing to produce income forecasts.
• Line manage SCT volunteers as required.
• Maintain accurate records and ensure these are up to date on our CRM, eTapestry
• Provide regular reports to the Director of Fundraising, Marketing and Communication on the performance of our fundraising streams.
• Maintain the security of sensitive personal and other confidential information
• Work with the Director of Fundraising, Communications and Marketing to ensure all our activities are legally compliant, including with Fundraising Regulations, GDPR and the Institute of Fundraising best practices.
• Attend networking events and meetings as required, which may include some out of hours work.
• Maintain a broad and detailed knowledge of the SCT’s services and funding needs.
• Keep up to date with best practices and new developments in fundraising.
• Identifying own learning and development needs, liaising with the Director of Fundraising, Communications and Marketing.
• Undertake such other reasonable duties that may be required from time to time.

Do you have retail experience with the potential to support the leadership of a small team?
Do you have a passion for delivering great standards and developing others? 
Do you want to be part of something exciting that will truly make a difference to the lives of people around you?

Then we might have the perfect job for you!

Role: Assistant Shop Manager
Location: Portishead
Salary: £23,880.12 FTE 
Hours: 16-40 hours per week, across 2-5 days, including Saturdays
Duration: Permanent

At Great Western Air Ambulance Charity, we’re going big on charity retail. We already have nine shops located in Westbury-on-Trym, Yate, Cheltenham, Gloucester, Cinderford, Bath, Thornbury and Keynsham but plan to open up to four new shops a year over the next five years, giving our charity a physical presence in the heart of communities we have served since 2007. Our Portishead shop is one of our next to open, so this is a superb opportunity.

The shops will sell a variety of goods, as well as being a hub for our charity activity locally. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.

We are looking for an experienced retail team member who can support the financial delivery, team engagement and community presence in our new Portishead shop. In return, we offer a competitive salary, the opportunity to be part of an amazing retail team and involvement in the exciting variety that retail growth will bring. We also believe strongly in developing individuals’ leadership skills and provide development opportunities.

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We actively encourage applications from candidates from a range of backgrounds and experiences as part of our keen commitment to equality, diversity and inclusion. GWAAC puts people first and upholds a culture of safeguarding.

Please Note: All retail staff are required to undertake a Basic DBS check due to their contact with vulnerable people and the public. Further information can be accessed in our Ex-Offenders Policy which is accessible on the website.

No agencies please.

Team: Retail

Location: Midsomer Norton

Work pattern: 14 hours (2 days) per week, rota is Monday - Saturday

Salary: Up to £8,400 per annum

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Retail Online Hub Assistant:

• process and list donations on the donated online hub operation to maximize our donated online income stream
• work collaboratively with shop management and volunteers to deliver a robust operation and positive customer experience

About the Retail team:

• we currently operate 100+ shops across the country and an online trading operation for new and donated goods
• retail and trading play a key role in growing income and introducing new audiences to Cats Protection.

What we’re looking for in our Retail Online Hub Assistant:

• experience of listing and selling items on online platforms (Professional or personal).
• good IT skills and confident using MS Office (Word, Excel, Outlook).
• ability to communicate effectively with employees written and verbal at all levels within and outside of the organisation.
• self-motivated with a flexible, positive, and resilient attitude.

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 23rd February 2025

Virtual interview date: 28th February 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.