Sheltered Housing Manager Jobs in Manchester
Has your project management experience been gained in a technology solutions environment where you managed multiple stakeholders, motivated and developed self-managing teams? Then join Shelter as a Project Manager and you could soon be responsible for managing a range of interesting projects across our Technology & Data Department.
About the role
We are looking for an experienced Project Manager to manage a range of projects across the Technology & Data Department (T&D). We are starting the next phase of Shelter’s strategic plan and this is an incredibly exciting time for us as there is a real appetite to embrace opportunities and change the way we work together. You will have the chance to work on a variety of projects across the organisation.
About you
To succeed, you’ll need to be an accomplished project manager with excellent organisational skills and experience of working with an agile mindset and the project lifecycle within different methodologies - e.g. Agile, Waterfall. You’ll also need excellent interpersonal and written and verbal communication skills, a can-do attitude and the confidence to manage a wide range of stakeholders. Adept at planning and managing project budgets, you also have proven business change management expertise. What’s more, you’re great at developing strong working relationships with clients and colleagues, are comfortable taking ownership of tasks and, crucially, you just know how to get things done.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits within Shelter’s T&D, which is made up of 40+ people based across the country with bases in London, Sheffield and Edinburgh. The T&D Department supports a range of software, systems and platform tools.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Do you have proven experience of managing CRM databases with a good understanding of how to configure, maintain and develop systems to support business strategy, processes and reporting requirements? Then join Shelter as a Supporter CRM Manager and you could soon be playing a crucial role at the heart of our Business Enablement team.
About the role
Right now, we’re looking for a database expert with experience of managing and developing CRM systems such as Microsoft Dynamics or Salesforce. Day-to-day, you’ll be responsible for engaging a diverse database community, helping them to get the most out of the system and working together to identify system improvements. Using your experience of effective Helpdesk management you will provide an excellent support service to our CRM users. We’ll also rely on you to ensure business requirements for CRM changes are properly gathered, understood and translated into efficient and effective technical solutions and tested thoroughly before deployment. Exploring new ways to improve the quality of the data, you’ll be proficient in data quality monitoring and able to interrogate and update large data sets when required – all are aspects of this interesting and varied role.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
This role sits within the Business Enablement team within Shelter’s Technology & Data (T&D) Department, which is made up of 30+ people based across the country with bases in London, Sheffield, and Edinburgh. The T&D Department is accountable for developing and leading Shelter’s technology and data strategic priorities, providing a secure infrastructure, management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and the provision of support for a range of software, systems, and platform tools.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you experienced in the use of PowerBI or other data visualisation tools for developing reports and dashboards and used to manipulating data using complex formulas or programming? Then join Shelter as a Business Intelligence Analyst and you could soon be playing an important role at the heart of our Data Management & Insight team.
About the role
To provide management information and insight across Shelter, through the design and development of datasets, reports and systems using Microsoft Power BI and other tools.
To develop business intelligence reports and dashboards based on Shelters performance framework supporting an empowered self-service environment for colleagues.
About you
To succeed, you’ll need proven experience of analysing, interpreting and presenting datasets using PowerBI and working with CRMs and other systems. You’ll also need excellent Excel skills and familiarity with database structures such as SQL. Comfortable working with colleagues at all levels across an organisation, you enjoy nothing more than collating, analysing and disseminating business intelligence or helping others develop intelligence from reports and dashboards. What’s more, you’re keen to get involved in a variety of projects as part of a strategic programme aimed at improving the way we work.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Part of our Strategy Enablement Directorate, the Data & Insight Team delivers high quality data and database management, administrative services and business insight to the department and other teams across Shelter. Custodians of supporter data for its full life cycle, running through everything we do is a commitment to maintaining the highest standards of data quality and embedding a culture of standards, both in terms of compliance and best practice across the department. We work closely with the wider team including our Head of Data and Insight, Data Architects, Data Engineers and Insight Analysts to help Shelter achieve its organisational strategy in helping the fight to end homelessness.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you a highly experienced senior HR leader who has extensive experience of managing HR projects? Then join Shelter as an Interim Assistant Director - HR Projects and join our fight for home.
About the Job
As our Interim Assistant Director of HR Projects, you’ll play a pivotal role in shaping the future of Shelter by delivering strategic HR solutions that drive transformation and operational excellence. Reporting to the Director of Strategy Enablement, you will work closely with the Executive Leadership Team and the Assistant Director of HR Delivery to address organisational priorities and lead on high-impact initiatives.
With a focus on advancing fairness, inclusion, and effectiveness, you’ll manage complex projects, navigate trade union relationships, and mitigate risks while contributing to the ongoing enhancement of our HR services.
About You
You will be a seasoned HR professional with a proven track record of driving strategic change and delivering people-centred solutions in complex environments. Highly skilled in employment law, trade union negotiations, and employee relations, you have a deep understanding of the third sector and a passion for fostering inclusive and effective practices.
Adept at managing sensitive projects and engaging with senior stakeholders, you bring exceptional problem-solving abilities, strategic thinking, and a collaborative approach to everything you do. If you’re ready to make a meaningful impact and share Shelter’s vision of combating social injustice, we want to hear from you.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
About the team
The Strategy Enablement directorate brings together our core support functions of HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Led by the Director of Strategy Enablement and four Assistant Directors.
We do not see our support functions as merely transactional, but we are both enablers and keepers of Shelter’s strategic objectives. Striving to be a centre of excellence we work with colleagues to ensure organisational objectives are clear and strategically aligned, whilst supporting with the removal of any internal obstacles that emerge on the way.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We are committed to combatting racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
The client requests no contact from agencies or media sales.
Location: Manchester Hub (working across Greater Manchester)
Contract type: Fixed Term until 31st July 2025
Salary: Grade 3 - £31,133.37 (pro-rata for part time)
Hours: Part time – 30 hours per week
Closing Date: Wednesday 22nd January 2025 at 11.30pm
This role is ring-fenced for those with lived experience of multiple disadvantage.
Are you dedicated to empowering people with experience of homelessness? Do you have excellent communication interpersonal skills and a commitment to overcoming barriers to healthcare faced by those with lived experience?
Join Shelter and you could soon be playing a vital role helping people who are affected by the housing emergency.
About The Role
You will support the Project Coordinator to deliver the My Health Matters Project in Manchester including the Homeless Health Peer Advocacy service. The Service is delivered by volunteers with lived experience and is a front facing project delivering 1 to 1 support on an outreach basis. You will help to recruit volunteers and support them through their induction with Shelter; provide day to day support for peer advocates and peer research volunteers; accompany volunteers on outreach appointments, support with referrals, attend group meetings, administer expenses and other admin duties. The post will be based in our office at Swan St but will require travel across Greater Manchester and occasional travel to other cities including possible overnights.
About You
You understand the barriers to accessing healthcare faced by people who are experiencing homelessness and can form professional relationships with peer advocates and Homeless Health Peer Advocacy clients, all the while following relevant guidance and safeguarding procedures.
You empower those with lived experience through your excellent interpersonal and communication skills and you are as comfortable working collaboratively as you are working independently.
Most importantly, you are dedicated to developing your skills to support others in the role and committed to Shelter’s purpose and values of equality and social inclusion.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
About The Team
My Health Matters is a peer-led health inclusion project that works towards an inclusive health system where everyone has access to the health care they need. My Health Matters supports people experiencing homelessness to address physical and mental health issues through the delivery of a Homeless Health Peer Advocacy service. We work to improve people’s confidence in using health services and increase their ability to access healthcare independently. The project brings together frontline health and social care services with those with lived experience supporting the co-production of solutions to health inequalities in Manchester.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please submit your CV, along with a completed application form. The application contains one unassessed question regarding your lived experience and four assessed questions. Please demonstrate the below behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We enable decision making
Please use real examples and write up to 350 words per point. CVs without an accompanying application form will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
Role description
The Communities Lead is a critical role in developing and delivering the Centre for Excellence in Community Investment, facilitating its national and local thematic networks, engaging with colleagues across and beyond the social housing sector and identifying potential opportunities for collaboration. We’re all about fostering communities of practice and supporting the sector to have a transformative impact in local communities it works alongside across the UK.
Working closely with the Head of Communities and Projects, the Communities and Network Lead will ensure that the activities of the Centre’s networks align with and inform the overarching strategy of the Centre for Excellence in Community Investment. Our networks are spaces for learning, collaboration, problem solving and building positive social impact.
As well as providing a light touch secretariat function to the networks, the post-holder will coordinate activities, identify potential speakers and liaise with network chairs to deliver programmes of work that engage and generate impact.
The Communities and Network Lead will be comfortable representing HACT and the Centre externally, identifying emerging trends and working with the Head of Communities and Projects, and other HACT colleagues, to support the delivery of a programme of work that delivers lasting impact across the social housing sector at a national level.
Key responsibilities
• Leading the development and delivery of the Centre for Excellence in Community Investment’s numerous networks, involving people across the housing sector in agreeing each network’s purpose, governance, membership and activity.
• Work closely with the Head of Communities to ensure that network activities align with and inform the overarching strategy and aims of the Centre for Excellence in Community Investment.
• Identify new opportunities for collaboration, working with network members to understand the outcomes they hope to achieve and with the Head of Communities and Projects and the Head of Business Development to develop potential project proposals.
• Developing and delivering project plans for each network, collating relevant metrics in order to report on progress internally and to project funders, as required.
• Support network groups, organising meetings, liaising with participants, involving them in key decisions, reporting on progress, shaping workplans.
• Identify new individuals, groups and organisations that will be of interest to the networks.
• Identify needs and opportunities across the community investment sector for capacity building support, consultancy and subscriptions.
• Collaborate closely with HACT’s marketing colleagues to share regular news and opportunities with our partners and to help share the stories of community investment.
• Represent HACT and the Centre in external sector events and other relevant forums
• Actively building your profile across the sector through speaking engagements, posts to social media, and HACT communications channels, by working with colleagues to identify and develop content out of your insights from network meetings.
• Staying abreast of social housing sector issues and discussions and feed these into HACT work.
Location: Remote working with travel to London and other partners of the UK to meet partners and colleagues as required
Person specification
Essential:
• Experience of group facilitation and effective chairing of meetings in multi-agency settings.
• Experience of organising events, meetings and networks.
• Experience working on projects that have a national reach.
• Excellent organisational skills and familiar with using project management tools to juggle multiple workstreams.
• An enthusiasm to work at the cutting edge of new thinking, to be curious and confident about new ideas and willing to learn.
• Experience of engaging, communicating and building relationships with a wide range of stakeholders at different levels.
• Ability to be flexible, adaptable and to thrive on the challenge of working in a developing area.
• Knowledge of community investment and the role social housing plays in communities.
• At least three years’ experience working in social housing or an associated sector.
• Ability to identify, conceptualise and propose projects that respond to emerging opportunities.
Desirable:
• Ability to communicate complicated ideas in simple terms, including experience of developing content.
• Research and evaluation skills.
• Experience of working in a role or setting that supports training and learning & development
• Knowledge of co-production and community engagement practices.
HACT and community investment
Our reputation in this space is founded on:
• the Centre for Excellence in Community Investment, a virtual centre we established in 2018, through which we provide webinars, conferences and thematic and regional networks;
• our UK Social Value Bank, and Social Value Insight tool, that enables organisations to model, monitor and measure the impact of their community investment activities;
• our Local Data Insight tool that enables organisations to understand the needs of local
• the Green Skills Programme, established in 2023, through which we are working with local housing associations, local stakeholders and specialist training providers to deliver green skills training in Bournemouth, Christchurch and Poole;
• energy support for social housing residents: since 2020, we have distributed over
£5.75 million in energy support to social housing residents through a network of over 280 housing associations and charities across the UK.
• our research and consultancy services, including local needs analyses, service evaluations, community engagement and community investment strategies.
About HACT
Innovation in housing: it’s what we’ve always done
As the charity of the social housing sector, we have supported the transformation and development of housing providers for over 60 years.
We believe the provision of housing is about more than just bricks and mortar – it’s about enhancing peoples’ lives. To us, housing providers are at their most successful when focused on the social value they create and meeting the needs of their residents and investing in their thriving communities. We exist to help them do this.
• From our inception in 1960, we’ve been pioneers in driving change and creating key innovations – from the first HA’s to setting up Shelter to introducing Care and Repair
• We’ve created, supported and provided grants to numerous HA’s who are now part of the housing sector’s most respected organisations
• Our passion drove and continues to drive transformative action including the introduction of the Social Value Bank, the UK Housing Data Standards and the Centre for Excellence in Community Investment
HACT prides itself on its attractive Employee Value Preposition, which includes:
• Benchmarked salaries
• Working from home
• Flexi time working / TOIL
• Yearly annual leave increase
• Interest-free loans
• Christmas break
• CPI annual increase
• Personal development fund
• Mentoring and job shadowing
• Long service benefits
• Volunteering
• Continuous improvement
• Glasses and eye health
• Flu vaccinations
• Pension and life insurance
• Enhance maternity and sick pay
• Perkbox business rewards
To apply, please submit a copy of your CV and cover letter detailing what appeals to you about the role and how you are suitable.
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.