Service Support Worker Jobs in Westminster, Greater London

Lead Receptionist/Executive Assistant

Are you looking for a challenge?

Do you take pride in delivering an efficient and personable reception and executive support service? If so, then this is the role for you!
Richard House is seeking an experienced Receptionist/Executive Assistant who has strong communication and organisational skills, can multitask with a positive attitude and able to work flexibly.

As the Receptionist at Richard House, you will be the first point of contact. This role is vital in providing a world class service to anyone using our services. As part of your Executive Assistant role, you will support the Executive Team and liaise with the Trustees with your pragmatic approach and excellent communication skills.

This is a great opportunity to showcase your skillset and get involved in organisation-wide activities at Richard House, such as participating in Events, internal meetings and staff days.

Previous experience, knowledge and understanding of both the voluntary and healthcare sectors is an advantage.

Richard House is committed to the safeguarding of children and vulnerable adults. Successful candidates will be required to undertake a Disclosure and Barring Service (DBS) check.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender.

As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Richard House is not authorised to sponsor overseas workers; you will need to have the right to work in the UK to be considered for this role.

Location: Richard House Children's Hospice, Richard House Drive, E16 3RG
Job Type: Full time, 40 hours (core hours 8.45am-5.15pm, there is flexibility)
Contract Type: Permanent
Salary: £28,000-£32,00 per annum
Benefits: Annual holiday allowance of 27 days, increasing to 29 days after five years’ service, Pension scheme offering 7% employer’s and 3% employee’s contribution, Option to continue existing NHS pension (subject to meeting criteria) Employee assistance programme, Death in service scheme, Occupational sick pay scheme, Enhanced maternity pay scheme, Flexible working, A supportive team with a commitment to CPD, Unsocial hours benefit (certain Care positions only)

You may also have experience in the following: Switchboard, Front of House, Receptionist, Administrator, Office Assistant, Office Administrator, customer service, EA, Executive Assistant, Reception Manager etc.

REF-217 604

The Awards Management Unit (AMU)

AMU has responsibility for identifying, securing and managing all funding from government donors for the IRC. AMU is a bridge between donors and the IRC’s work on the ground. The team provides expert technical advice to colleagues delivering our services around the world, ensures consistency and compliance with our donors’ policies and procedures, and manages risk. The unit also supports all IRC staff working on awards from government donors and partnerships.

The Purpose of the Role

The Senior Advisor, FCDO Donor Engagement will lead, guide and coordinate IRC’s funding focused engagement with UK Government’s Foreign Commonwealth & Development Office (FCDO). The post holder will provide an internal and external “account management” function to support engagement with these donors. The role is responsible for providing expertise and leadership on donor relations. It will work closely with technical and proposal development teams who will provide the operational BD capacity to secure significant growth in its funding portfolio from the UK Government and to protect IRC’s funding share, through influential engagement around policy shifts, working in close collaboration with Policy & Solutions as well as Advocacy & Influence.

The FCDO Senior Advisor will lead the development and implementation of strategies for proactive donor and partner relationships on behalf of IRC. The role will develop and maintain positive working relationships and standards of collaboration with senior colleagues across the organization, including the Awards Management Unit, International Division (CRRD) and External Relations. The role will also lead FCDO liaison on Business Development with the President’s Office, advising the leadership board on relevant trends in FCDO funding.

Major Responsibilities:

Strategy

• Collaborate with senior leaders to develop, update and lead a comprehensive UK-focused business development strategy including approaches, tools, and metrics.
• Lead the development and implementation of the UK donor engagement strategy including coordinating actions of relevant stakeholders.

External Representation

• Develop and maintain a network of senior stakeholders within relevant FCDO teams to ensure effective engagement, influence and winning BD approaches.
• Undertake direct representation with donor officials, and support the development of IRC’s donor relationships, including brokering meetings between donors and Regional and Technical Leadership, Country Directors, and supporting the preparation for these engagements.
• Participate in key meetings with FCDO officials, including Desk/Program Officers, Heads of Unit, Director-General/equivalent, advisors and other officials.

• Represent the IRC at external meetings, events, and forums including delivering presentations/briefings to senior donor representatives, forums and sector groups.

Enabling cross organizational engagement with UK Govt

• Proactively identify and broker relationships with key UK FCDO officials and stakeholders.
• Maintain up-to-date knowledge of donor strategies relevant to IRC’s work, such as funding priorities, geographical interests and political climate, providing analyses and synopses of press releases, policies and other announcements, and disseminating this information internally.
• Map donor organizational structure, identify key contacts and maintain relationship records in IRC’s CRM system.
• Maintain and contribute to the improvement of tools and resources to support donor engagement and relationship building with donors.
• Work with key staff across the organization to support UK business development planning and implementation, routinely engaging with operational BD teams at global, regional and country levels to review long term pipeline, plan strategic engagement and mitigate portfolio risk.
• Equip IRC staff with the skills, tools and information to manage local, or technical donor engagement, business development and implementation.
• Coordinate across IRC teams to ensure consistent, accurate, and timely messaging for FCDO.

Demonstrated Skills and Competencies:

Please note that diversity of experience counts (i.e., paid and volunteer work; lived experiences; transferable skills from another industry etc.)

 

• Significant experience of working with organizations that engage closely with or directly for UK FCDO.
• Strong working understanding of the UK political environment and trends relevant to FCDO, charity and development funding commissioned and led by UK based charities and contractors.
• Hold a wide network of contacts within FCDO.
• Experience of humanitarian and development business development, program management, advocacy or other similar HQ-HQ relationship with FCDO.
• Excellent written, verbal and presentation skills, including development of influential reports and briefing documents.
• Ability to lead and manage projects, including working as part of remote/virtual teams.
• Excellent strategic vision and a track record of delivering long-term strategic objectives.
• Good analytical skills and first-class attention to detail. Experience undertaking reviews of policies and reports, producing associated written and verbal guidance relevant to senior and operational staff.
• Strong prioritization skills and organizational skills.
• Ability to coordinate multiple projects simultaneously, work well under pressure and meet deadlines.
• Excellent interpersonal skills. Ability to collaborate with others and work as part of team.

 

Preferred experience & skills:

• Previous experience of working for FCDO (FCO, DFID) or equivalent experience of working in partnership with UK government.
• Demonstrable experience of driving coordinated advocacy, communications and fundraising programs to access funding.
• Understand programmatic and financial contractual arrangements with donors and partners, including experience of negotiating with donors.
• Experience of working in developing countries, preferably in the context of a UK donor, NGO or International Organization.
• Relevant additional language skills, particularly French or Spanish

Candidates must have the right to work within the country they are applying. 

 

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Our Values: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way -Standards for Professional Conduct. These are Integrity, Equality, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Purchasing & Business Support Assistant
Hybrid working - 2 days remote
£15 per hour (non-negotiable)
Immediate Start - 3 months +
London, South Kensington

Your new role
The Purchasing & Business Support Assistant will be responsible for managing purchase orders, maintaining accurate records, coordinating with suppliers, and assisting with the smooth functioning of purchasing operations. The role requires close collaboration with other departments to ensure timely delivery of goods and services while maintaining compliance with company policies.

Responsibilities

• Liaise with suppliers to confirm product availability, pricing, and delivery schedules
• Act as the glue between local operations, purchasing, and internal procurement with any related purchasing issues, through positive engagement.
• Optimise the ordering process between suppliers and the hospital, managing and improving purchase to pay flows.
• Seek solutions to resolve critical problems with any suppliers, to ensure customer service levels are met.
• Back order management for the hospital excluding Theatres, Angio and Main Stores.
• Support the evaluation of supplier performance by maintaining records on customer service and liaising with the Head of Supply Chain and Process Improvement team for any supplier relationship management requirements.
• Assist with vendor onboarding processes, ensuring all required documentation is completed and submitted.

Skills and Experience

• Previous experience of Purchasing or Procurement
• Experience managing relationships with suppliers
• Experience tracking and managing inventory levels
• Good knowledge of the end to end supply chain process

What you need to do now
We are seeking candidates who can start immediately or within a 1-2 week notice period for a temporary role. Initially, due to the demanding nature of the position, you will be required to work on-site in South Kensington five days a week. Once training is completed, a hybrid working arrangement will be implemented, requiring you to be in the office three days a week and work remotely for the remaining two days.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking for an experienced programme manager to oversee the Democracy Classroom network. The post holder will be responsible for managing relationships with stakeholders across the youth, education and democracy sectors and lead on a series of democratic and election education initiatives to engage young people. 

ABOUT THE POLITICS PROJECT

We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM 

Democracy Classroom is a partnership between over 100 civil society organisations that supports young people to engage in elections and democracy. The network supports collaboration through newsletters, training, meet up’s and an annual conference, as well as providing resources and training for teachers and youth practitioners. Democracy Classroom pools the collective support of the sector through the Democracy Classroom platform, where teachers and youth workers can access the collective support of the membership. 

Following the recent General Election, the network has experienced growth and is now preparing to support upcoming elections, votes at 16 and new developments such as changes to democratic education and the curriculum review. The network is non-partisan and works across all 4 nations in the UK. 

The aims of the network include: 

Increasing the number of young people engaging with democracy and elections.

Increasing the number of teachers and youth workers delivering democratic education, and strengthening their capacity to deliver impactful democratic engagement and voter registration activities in schools, colleges and youth settings across the UK.

Improving coordination between organisations engaging young people across the youth, education and democracy sectors, through growing the Democracy Classroom network.

ABOUT THE ROLE

To achieve the above, the post holder will:

• Support, build and manage relationships with over 100 civil society partner organisations.
• Manage the day-to-day running of the network, including the network's communications and databases.
• Coordinate the sharing of learning materials, working with teachers and youth workers to organise, map and curate content that supports democratic and election education.
• Oversee the Democracy Classroom website / platform. 
• Train and support teachers and youth workers to deliver democratic education materials. 
• Oversee our #ElectionCountdown programme during UK local, devolved and national elections and the associated comms campaigns. 
• Line manage the Democracy Classroom programme coordinator and manage relationships with freelance teachers, youth workers and designers.
• Oversee evaluation and monitoring, producing reports where required.

The job is a fixed term 12-month contract (including a 6-month probation period), with possible extension depending on the electoral calendar. 

The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required. This is a fast-paced role in a small but growing team.

Benefits:

• 33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year. 
• Friendly and inclusive environment.
• Professional development opportunities, to upskill and train you.
• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.
• 5% company pension contribution.

ABOUT YOU

You will have a passion for democratic engagement and will use that passion to support the delivery and growth of the Democracy Classroom network and The Politics Project. 

You will be a self-starter, comfortable managing fast-paced projects with multiple stakeholders. You will have outstanding project management and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines. 

Above all, you can form good relationships with a range of people from different backgrounds and perspectives. You can network, negotiate, persuade, problem solve and be flexible to meet stakeholder needs. You can identify and pursue opportunities, and are excited by the challenge to oversee a high profile, national project. 

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

Skills & Experience: 

Essential

• Programme/project management experience.
• Good at building and managing relationships. 
• Experience managing multiple stakeholder relationships. 
• Able to communicate effectively.
• Strong ability to manage multiple priorities. 
• Self-motivated and resilient – able to solve problems and perform under pressure.
• Confidence in working with, and a good understanding of, the education/youth sector (not necessary to have personal teaching or youth work experience, but be comfortable working in those sectors).
• Knowledge of, and an interest in, UK politics. 
• Understanding of the UK education system.
• IT literate. In particular, you can use Google office software.
• A passion for youth democratic engagement, education and politics.

Desired

• Experience of database management.
• Ability to conduct monitoring and evaluation of work and produce written reports.

TO APPLY: 

To apply please submit through the CharityJob website a CV and a covering letter (maximum 1 side of A4).

The closing date is 11:59pm, 13th November 2024.

Initial interviews are planned for the weeks beginning Monday 25th November and Monday 2nd December.

Your new company
A fantastic opportunity is available to work for a growing membership organisation and not-for-profit, based in West London, for a dynamic Operations Manager to manage stakeholders and uphold the organisation's mission to help national and international regulators create standards and rules for deployment within the energy industry.
Your new role
Your new role is to be responsible for day-to-day operational aspects, including administrative support such as managing calenders, travel and email correspondence. You will have membership management responsibility including the whole lifecycle of membership, such as onboarding, responding to member's enquiries and converting prospective leads. You will assist in planning events and conferences, being the face of the organisation and conducting outreach to prospective members to promote the benefits of the association. You will work with the IT team to update and maintain the organisation's website, assist with the creation of marketing and work on various projects as required.
What you'll need to succeed
In order to be successful, you must have 2+ years experience within an administrative/operational role, ideally within a membership-based association or organisation, have the ability to sell products or services and have knowledge of data analysis. If you have knowledge of maritime or energy markets that would be highly desirable.
What you'll get in return
In return you will be offered a permanent contract with a competitive salary of between £50,000 - £65,000, hybrid working with 1-2 days working from home per week, 29 days holiday including bank increasing 1 day per year with service and standard working hours of Monday to Friday 8.30-5.30pm.
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Procurement & Contracts OfficerLocation: Central London
Job type: 12-month temporary contract
Hybrid working: 2 days remote, 3 days work from the London Office

• To undertake procurement projects in one or more key categories in line with the Local Authorities' strategic and tactical management arrangements for procurement.
• To undertake data and market analysis for category spend in order to recommend procurement strategy opportunities in line with Corporation Standing Orders, procurement regulations, and public procurement law
• To support the delivery of the recommended category strategy for aligned categories in line with all relevant regulations, legislation, government directives and codes of compliance, to reduce risk of legal challenge to the Corporation, whilst maintaining the balance between high quality of goods and services procured and price, and to develop new strategies in line with market trends, changes in procurement law or guidelines, or corporate priorities.
• To act in a business partner role for a small range of departments, providing guidance and Procurement expertise to officers involved in strategic and tactical procurement exercises.
• To champion and drive measurable responsible procurement benefits across all commercial activity
• To be committed to providing the highest level of customer service, delivering the best value to the Corporation, working with both internal and external customers/suppliers and actively seeking to promote equality of opportunity in relation to the duties of the post.

Candidates need to have the following experience/ qualifications:

• Previous experience within the Public Sector is essential.
• Candidates must hold or be actively working towards a CIPS qualification
• Candidates must have completed training on the Procurement Act
• A generalist background in Procurement is necessary.

This role requires an immediate start, so candidates must be available immediately or have a notice period of no more than 1 week. Please note that the day rate and hybrid working arrangements are non-negotiable.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

BEYOND THE STREETS: FUNDRAISING & GRANTS OFFICER

In order to apply for this role, you must complete the Application Form, and Equal Opportunities form which are both available on our website. Please return these to the recruitment email address also found on our website.

Location: Southampton or London Office / Home-Working / Hybrid Working*

Hours: 35 hours per week

Leave: 25 days leave, plus Bank Holiday Leave

Salary: £32,000

Line Manager: Grants Manager

Pension: 5% Employer Contribution (with statutory 3% employee contribution)

Contract: Permanent

*Hybrid working is fully negotiable (e.g. number of days working from home), but with all employees there is the expectation that on occasion there will be a need to attend the London and Southampton offices.

About Beyond the Streets

A wonderful opportunity exists to join the energetic, friendly, and talented Beyond the Streets staff team, dedicated to achieving the aim of living in a UK where women aren’t compelled to sell sex; free from coercion, violence, poverty, and other abuses. We also work towards the aim of ensuring that those that are involved in selling sex can access effective services without experiencing barriers such as stigma, a lack of understanding, and judgemental attitudes.

The charity formed over 20 years ago, and we’re now a leading specialist within our theme. Beyond the Streets works in 2 key areas:

1) Direct Support: We provide direct support for women involved in selling sex via two frontline services: 1) Beyond Support, based in Southampton (a national remote telephone service offering long-term 1:1 support with trained Women’s Support Worker); 2) Door of Hope, based in east London supporting women involved in selling sex on street via street outreach, drop-ins, advocacy to gain/maintain access to services, 1:1 Psychotherapy sessions, and 1:1 long-term support

2) Impact Work: We run training courses for third sector / statutory professionals to increase awareness and educate on women’s support needs. In partnership we produce research and resources and reports, involving lived experience voices, to support better access to services for women and encourage systemic change. We also host an affiliate network of 30+ organisations nationwide.

About the role…

We’re looking for someone with energy, motivation, and experience to be able to make an instant and vital impact on the organisation; someone who can understand the big picture, has good attention to detail and can make things happen. The role will focus on increasing income from donations and sustaining our current grant income; both playing a key role in maintaining our frontline services and impact work. With plans around developing our supporter base and growing our number of regular donors already in place, you will not only have the opportunity to quickly become involved in key activities but also the chance to influence these plans through your own expertise. The position will report to the Grants Manager and work closely with the Comms and Marketing Officer as well as beside the wider Beyond the Streets team.

You’ll need…

• experience of writing compelling copy to inspire people to donate
• experience of working in a charity fundraising environment
• experience of leading on digital fundraising events/campaigns and community fundraising appeals
• understanding of violence against women & girls and be passionate about making a difference
• strong interpersonal skills so you’ll quickly build rapports with internal and external stakeholders
• to be a self-motivator as well as keen collaborator, who enjoys working within a team and thrives on achieving goals
• to be a creative thinker, who is solution focused, with a natural attention to detail

Sometimes, research shows that particularly women will not apply for a job if they don’t meet all the criteria. Therefore if you’re interested in the role but only meet some and not all the criteria, we’d love for you to apply! You may be the person who is the best fit for our team and this role; we wouldn’t want you or us to miss out!

All those that are shortlisted and invited to interview will receive a pre-interview pack that will include an introduction to the friendly interview panel and the list of questions that they will be asking.

Genuine Occupational Requirement (GOR)

Due to nature of this role involving engaging with women around the subject of violence against women, this post is restricted to female applicants under Section 9 of the Equality Act 2010.

You’ll enjoy…

• Competitive pay – earn £32,000
• Flexible working – incorporating a Time off in Lieu system
• Career opportunities – develop yourself and your career in a specialist VAWG sector, reputable national organisation
• Personal development allowance – to further your work-based skills and knowledge
• Cycle to work scheme – tax free allowance to buy
• Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
• Travel season ticket loan scheme - an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work

All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check. When you join, you’ll receive a structured induction, including attending our own training on understanding involvement in the sex industry.

Brief Summary

Can you help us increase our income from donations and sustain our current grant income; both playing a key role in maintaining our frontline services and impact work.

Please complete the Application Form, and Equal Opportunities form both available on our website, once you click 'apply' here on Charity Job, and return these to the recruitment email address also found on our website.

Make sure that you demonstrate in the application form your ability to meet the requirements of the Job Description and Person Specification listed in the Application Pack, also available on our website.

We recognise our responsibility to remove any barriers in our recruitment process. If you have identified any barriers in the Job Description or Person Specification, please tell us of these in your application. We are committed to making any reasonable adjustment to the job where possible, and it would help us to know your needs to do this.

The Equal Opportunities form will be detached from your application and kept separately. The information given on it will not be used to make decisions about who is short-listed or recruited.

Deadline for applications: 5th November 2024

Interview: 14th November 2024

Potential start date: 6th January 2025 (open to negotiation for right candidate)

We are looking for an experienced and enthusiastic social researcher to join our fantastic Surrey Health Determinants Research Collaboration (HDRC) team.

Based with Good Company, a local anti-poverty charity, the Community Researcher role would design and conduct research on wider determinants of health (e.g., poverty, food insecurity) and their impacts on health inequalities, with a particular focus on co-production and other forms of participatory research. The wider determinants of health are a diverse range of social, economic and environmental factors which influence people’s mental and physical health. Systematic variation in these factors constitutes social inequality, an important driver of the health inequalities.

In addition, this role would seek to increase the capacity of local voluntary sector organisations to carry out their own participatory research, as well as supporting the HDRC programme team in promoting participatory research methods across Surrey and building the local evidence base on the wider determinants of health.

There will be a second Community Researcher post based with Reigate & Banstead Council which will focus on building the participatory research capacity within the local authority.

About Surrey Health Determinants Research Collaboration (HDRC):

This role would form part of the new and innovative Health Determinants Research Collaboration (HDRC) programme funded by the National Institute of Health and Care Research (NIHR). The Surrey HDRC programme is delivered by Surrey County Council,  University of Surrey (UoS), alongside local partners Reigate & Banstead Borough Council, Good Company and Surrey Minority Ethnic Forum (SMEF).

Surrey HDRC is designed to boost the capacity of Surrey County Council to do research, together with our communities, with the aim of improving health outcomes and reducing health inequalities in Surrey communities. Surrey HDRC will develop a sustainable research culture, build research capacity and capability, and increase our local evidence-base on wider determinants of health.

About this role:

The post holder will be based at Good Company and will work as part of the Surrey HDRC programme team, leading on participatory research and co-production. The role includes:

· Developing a programme of research on wider determinants of health inequalities, with a particular focus on co-production and other forms of participatory research.

· Strengthening the participatory and co-production research capacity across Surrey, with a particular focus on the Voluntary, Community, Faith, and Social Enterprise (VCFSE) sector.

· Actively supporting the wider Surrey HDRC team in promoting the value of participatory research and co-production across Surrey County Council and its partners and building the local evidence-base on the social and wider determinants of health.

The post holder should have demonstrable skills in qualitative research methods, including experience of conducting participatory research. Ideally, they will have an understanding of health inequalities and the social and wider determinants of health. Experience of working or volunteering within a community setting would also be desirable.

We are looking for a Programme Coordinator who will support the growth and development of the Democracy Classroom network, helping teachers and youth practitioners to engage young people in politics, democracy and elections. 

ABOUT THE POLITICS PROJECT

We support young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers and politicians to help them to learn, teach and engage in politics. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM 

Democracy Classroom is a partnership between over 100 civil society organisations that supports young people to engage in elections and democracy. The network supports collaboration through newsletters, training, meet up’s and an annual conference, as well as providing resources and training for teachers and youth practitioners. Democracy Classroom pools the collective support of the sector through the Democracy Classroom Platform, where teachers and youth workers can access the collective support of the membership. 

Following the recent General Election, the network has experienced growth and is now preparing to support upcoming elections, votes at 16 and new developments such as changes to democratic education and the curriculum review. The network is non-partisan and works across all 4 nations in the UK. 

The aims of the network include: 

Increasing the number of young people engaging with democracy and elections.

Increasing the number of teachers and youth workers delivering democratic education, and strengthening their capacity to deliver impactful democratic engagement and voter registration activities in schools, colleges and youth settings across the UK.

Improving coordination between organisations engaging young people across the youth, education and democracy sectors, through growing the Democracy Classroom network.

ABOUT THE ROLE

The post holder will work with the Director and the Programme Manager of Democracy Classroom to support the growth of the Democracy Classroom network by managing the website / platform. They will:

• Liaise with partners to compile learning resources and training opportunities to share on the platform.
• Add resources, training opportunities and other relevant information to the platform as required.
• Ensure the platform is kept up to date and accessible.
• Support Democracy Classroom communication channels - producing Democracy Classroom newsletters and creating engaging social media content to highlight the work of partners, their learning resources and training opportunities, on the platform.

The post holder will also:

• Coordinate training for teachers and youth workers to deliver election education materials.
• Manage the Democracy Classroom database. 
• Assist with monitoring and evaluation.
• Provide administrative support for the Democracy Classroom network and other The Politics Project programmes and activities where required.

The job is based on a 12 month, fixed term contract (including a 6-month probation period), with opportunities for extension. 

The Politics Project is based in London, and the post holder will be expected to work from the office at least two days a week. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in the evenings and at weekends may be required. 

Benefits:

• 33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year. 
• Friendly and inclusive environment.
• Professional development opportunities, to upskill and train you.
• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.

ABOUT YOU

You will have a passion for democratic engagement and will use that passion to support the delivery and growth of the Democracy Classroom network and The Politics Project. 

You will be a self-starter, comfortable setting your own pace of work and managing deadlines with only some supervision. You are able to follow instructions and show initiative when needed. You can form good relationships with a range of people from different backgrounds and perspectives. You can problem-solve and be flexible to meet stakeholder needs. 

Above all, you have outstanding organisational and administrative skills, with the ability to work under pressure and identify priorities. You will effectively deliver against set targets to agreed deadlines. 

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

Skills & Experience: 

Essential

• Excellent time management and administrative skills.
• IT literate. In particular, you have experience of data entry / management and can use Google office software.
• Self-motivated and resilient – able to solve problems and perform under pressure.
• Able to build relationships and communicate effectively.
• A passion for youth democratic engagement, education and politics.

Desired

• Basic project management, planning, administrative and organisational skills experience.
• Experience of database management.
• Experience of running professional social media accounts.
• Knowledge and understanding of the UK political and education systems.

TO APPLY: 

To apply please submit through the CharityJob website a CV and a covering letter (maximum 1 side of A4).

The closing date is 11:30pm, 13th November 2024.

Initial interviews are planned for the weeks beginning Monday 25th November and Monday 2nd December.

Role outline and purpose

This role is responsible for leading the development and implementation of our financial inclusion programmes across England, Wales, Scotland and Northern Ireland, (428 food banks, running over 1300 centres), building strong partnerships and alliances to achieve our vision of a UK without the need for food banks.

Leading on the development and delivery of our programme and influencing work on a range of issues including income maximisation, welfare rights, social security, debt and financial inclusion, capturing evidence to demonstrate the need for long-term solutions to prioritise people facing destitution and deliver real change for people in crisis.

Role responsibilities

· Proactive and effective contribution to the Senior Leadership Team towards the achievement of our overall organisational strategy, with direct responsibility for leading on the second key objective of our Changing Communities theme.

· Development and delivery of an innovative income maximisation helpline across England and Wales, in collaboration with the Citizens Advice England & Wales, along with other key organisations in the anti-poverty sector, offering immediate telephone advice and support to people facing crisis through c130 FTE trained specialist advice workers.

· Development and delivery of income maximisation programmes in NI and Scotland to support people in crisis to access advice and holistic support

· Lead and develop a high-performing team of c25 in order to support every food bank to develop and execute a strategic plan in each of their communities, that seeks to improve the local referral pathways, putting advice at the front end of the journey for people in crisis, to include the delivery of a strategic grant programme of c. £15 million to embed financial inclusion initiatives.

· Ensure that all financial inclusion service provision is underpinned by sustained and meaningful participation from people with lived experience, ensuring the journey of the person in crisis is continuously improved through utilising data and sector learning on best practice for effective service delivery across channels, considering barriers, gaps and referral pathways

· Establish specialist data and insight analysis function, capturing return on investment, performance and impact of national and local services and partnerships, and providing clear and actionable insights to drive informed decision making to deliver improved experience and outcomes for people in crisis. 

Person Specification

Technical skills and minimum knowledge:

· Demonstrable, senior level experience of leading delivery programmes nationally and locally, and of creating step-change growth in service reach and impact.

· Complex project or programme management, including through cross-functional management teams to drive change.

· Ability to establish credibility quickly with a range of stakeholders, with the influencing and clear communications skills to compellingly advocate to staff, and external stakeholders.

· Ability to manage multiple projects, identifying conflicting demands and establishing clear priorities in order to meet objectives.

· Confidence in departmental planning, leadership and people management, budget management and decision making.

· Ensure that due regard is given to Equity, Diversity and Inclusion within all objectives that report into this department.

Behaviours and competencies:

· Demonstrate a commitment to the values of the Trussell Trust. 

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds. 

· Comfortable working in a fast-paced and high-performing organisation, combining problem-solving with collaborative interpersonal skills.

· Effective communication skills; diplomatic; effectively builds rapport with individuals and groups; presents information accessibly and in a format appropriate to the audience.

· Role model inclusive behaviour and leadership.

We are looking for a Senior Project Manager to coordinate an 18-month project exploring how we can operationalise a new in-work poverty benchmark for employers in London. This benchmark, developed by the Social Market Foundation, has the potential to improve the lives of low paid workers, building on the success of the Living Wage campaigns

The in-work poverty benchmark project is a new and exciting pilot project at the Living Wage Foundation. We want this person to build a case for employers going further than our existing accreditations and taking a more holistic approach to tackling in work poverty. This role would help us develop the pilot through employer case studies and extensive stakeholder engagement with a view to launching a new vehicle to recognise employers who adopt the in-work poverty benchmark.

Three key parts of the role would be working with:

- Our Membership team and our Operations and Insights team: to scope out and enhance their capacity to support employers to implement the benchmark through e.g. workshops, provision of guidance and /or new ways of working with employers.

- The cross organisational Making London a Living Wage City (MLLWC) team to build upon the successes and networks of this project and align where helpful to encourage London employers to go further

- London based community organisers to ensure that the experiences and stories of low paid workers are a primary driver of the case for change and how we develop this work.

The ideal candidate would be a proactive and experienced project manager with experience of building and implementing new products, projects or services. They should have excellent communication skills and a track record of engaging diverse stakeholders and building a network.

Living Wage Foundation

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.

The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.

Main Responsibilities

Contribute to the achievement of the LWF and CUK’s strategic aims

· Work with the Living Wage Foundation team to embed this project into the wider work and strategy of the Foundation, and to identify and share learning from across our projects on how to mobilise employer action to tackle poverty.  

Develop and manage external relationships

· Develop and implement a stakeholder engagement plan to support and promote the project.

· Manage strong relationships with the project partners and funders to involve and update them on the project as required.

· Progress our existing partnerships whilst proactively securing new partnerships with organisations that can help promote and build demand for the in-work poverty benchmark.

· Develop a wide-ranging network of stakeholders with an interest in this project, finding ways to involve them in its development.

· Coordinate and manage a project working group of senior Living Wage Employers, in work poverty experts and employee stakeholders.

Build and manage projects and achieve work targets effectively

· Set up, manage and evaluate a set of action pilots with employers, low paid employees and relevant experts to develop and test the in-work poverty benchmark and the standards within it.

· Design and develop the recognition mechanism and support programme for employers who sign up to the in-work poverty benchmark.

· Provide regular progress reports and deliver agreed project milestones including events, reports and other agreed outputs.

· Oversee the project being integrated into our CRM system and developing robust project management systems.

Learning, expertise, wellbeing and inclusion

· Conduct desk research, stakeholder interviews and organise events as required to inform the project. Manage research partners to conduct additional research as required.

· Monitor, review, evaluate and write up pilot progress with each employer using qualitative and quantitative evaluation methods.

· Working with others to identity and share learning on how to mobilise employer action to tackle poverty, considering this in the development of the in-work poverty benchmark.

· Develop and host employer facing events to gain insight and test appetite to support the development of this work.

· Design and facilitate employer workshops and employee focus groups to identify best practice and shared learning.

· Produce a final report and recommendations for how the work might be taken forward at the conclusion of the project, presenting this to relevant stakeholders.

Communications

· Oversee the collation and dissemination of research and evidence to build the case for the in-work poverty benchmark. Work with the Living Wage Foundation Communications and Research team to enable this.

· Develop the support we offer Living Wage Employers that are interested in implementing the in-work poverty benchmark and lead the production and design of research reports, toolkits, best practice guides and other resources.

· Promote the Living Wage Foundation to build our reputation as a leader in good work practices for low paid workers, including launching research and reports and celebrating progress made.

· Represent the Living Wage Foundation at meetings, events and conference to build awareness and support for our work. 

Develop and manage internal relationships:

· Build and manage strong relationships across the LWF and wider Citizens UK teams for effective collaboration and to support development of this work.

· Work closely with community organisers in London to ensure the voices of low paid workers are a leading influence on this project.

· Contribute to the LWF and Citizens UK Senior Management meetings and cross organisational working groups.

Generate income and resources

· Oversee the development and implementation of an employer fee structure for the in-work poverty benchmark vehicle.

· Work with the Head of Business Development and Policy to produce a sustainable fundraising strategy for this work whilst developing relationship with potential funders.

· Oversee the creation of proposals to secure funds from corporate partners and attract funding from grants or donations to support ongoing work.

Key Skills 

EXPERIENCE AND QUALIFICATIONS 

Essential (E), Desirable (D)

Experience of building consensus between diverse stakeholders to drive progressive change (E)

A track record of developing mutually rewarding corporate and /or third sector partnerships to deliver project objectives (E)

Primary research skills with experience of conducting evaluations and an ability to develop surveys, analyse data and conduct focus groups (D)

Experience of conducting secondary research and writing reports (E)

Understanding of the importance of good research design (D)

Previous experience of developing and implementing new products, projects or services (E)

Experience of securing funds to deliver and scale up projects (D)

KEY SKILLS AND KNOWLEDGE

Excellent project management skills with the ability to juggle a wide range of competing demands (E)

Exceptional interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)

Strong communication skills with the ability to engage and work effectively with a diverse range of stakeholders, including senior business leaders (E)

Strong report writing skills and ability to share and disseminate knowledge with project partners (E)

An ability to take initiative and work independently across different teams (E)

Understanding of anti-poverty policy and campaigning (D)

PERSONAL ATTRIBUTES

A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

Application Procedure

At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. Often the Hiring Team will not see your CV as part of the shortlisting process and instead ask questions to test skills needed for the role. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions. 

We are committed to being an inclusive employer. In line with our inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, disabled people, and people of faith to better represent the communities we work in. We also strongly welcome applications from people who have lived experience of low pay and poverty. For questions and reasonable adjustments regarding your application, including information in a different format, or our recruitment process, please contact us.

Many of our employees enjoy flexible and hybrid working, and we are open to adapting/flexing our roles to embrace a diverse workforce. If you are interested in a particular vacancy and wish to discuss flexible working, please contact us.

Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications. Our community organisers work in the community and their employment is subject to satisfactory standard/enhanced DBS checks. 

Your new company
Working with an incredible health charity who support people and their families throughout the UK. This role is working within a very collaborative finance team. The organisation is continuing to grow, which could lead to good prospects for the right person.

Your new role

• Responsible for carrying out monthly balance sheet recs, leading on all trading subsidiary matters, and ensuring tax compliance, including VAT and Corporation Tax, across the organisation.
• Support at year-end, including preparation of the annual report and accounts and assisting with the external audit.
• Produce accurate financial information, manage purchase orders, and collaborate with the Finance Manager and Finance Business Partners.
• + more.

What you'll need to succeed

• Part-qualified / qualified / QBE Accountant with strong Financial Accounting experience.
• Looking for candidates with strong experience with charity accounting, with VAT experience, Charities SORP and can support with year-end stats.
• It is essential to be confident in these areas and can lead in certain matters.
• Strong technical ability and excel skills.

What you'll get in return

• 33 days of annual leave + bank holidays.
• Enhanced maternity, paternity, adoption, and shared parental pay.
• 8% employer contribution or opportunity to continue NHS pension.
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• Access to wellbeing app (healthy living tips and Bright TV)
• Flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
• + more

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title - Administrative Assistant (Training and Events)

Contract - Permanent

Hours - 35 hours per week

Salary - £24,890.32 per annum

Location – Based in London, hybrid of office and home working

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramBAAF

We are part of the Coram Group and are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. We are also a training provider, publisher, advice line and at the frontline of policy and practice reform.

The CoramBAAF vision is that every child and family has the care and support they need to thrive. Our mission is to support and empower professionals to do the best for children and families who come into contact with adoption, fostering and kinship care. Our values are support, curiosity, ambition and integrity.

Our corporate members in England, Wales, Scotland and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

Our 650+ individual and associate members - comprising lawyers, health professionals, educational institutions, therapeutic and family support services, and more - reflect the nature of our work across adoption, fostering and kinship care. Our members make up the largest network of organisations in this sector.

About the role

Do you get satisfaction from knowing that the work you do makes a difference in the lives of others? Do you enjoy coordinating and administrative processes? Does close attention to detail matter to you? This role plays a key part in the effective coordination and smoothly running of our training and events programme covering a wide range of in person and online courses.

We are a small but busy, dedicated and friendly team. We pride ourselves on working as collaboratively as possible, while also recognising our individual areas of expertise and responsibility.

To find out more and apply for this role, please refer to the job vacancy documents, then click the 'apply now' button below to complete the application. Note that we do not accept CVs.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 18th November 2024 at 12pm

Interview Date: 27th November 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Job Title: Senior Administration Officer

Salary: £22,567 per annum + £750 Home Working Allowance p.a. + £4082 London Weighting p.a. (if eligible)

Hours & Contract: 35 Hours per week - Permanent

Location: Homebased in East, North or West London, Herts or Essex with travel to in person events required at least once a month

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

The Senior Administration Officer will be a key member of an effective and experienced admin team, and will bring an existing strong administration skill set. The Senior Administrative Officer will contribute to the work of a growing number of social workers to and foster carers in this area, making a difference to the outcomes for the children in our care. With a specific responsibility for all aspects of servicing the Fostering Panel Committee Meetings, the ideal candidate will have experience of administrating a regulated committee or board, and understand the need for excellent record keeping, minute taking, attention to detail with discretion and exceptional time management and organisational skills.

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.  

Overall Requirements of the Senior Administrative Officer role will include:

• Excellent familiarity with the Microsoft Office Suite - Word/Excel/PowerPoint/MS Teams
• Substantial administration experience - including systematic servicing of committees and minuting meetings
• Excellent attention to detail alongside excellent communication skills both online, in person and in writing
• Experience in administration of events - including negotiating arrangements with venues and similar third party providers
• Adept at working as part of a remote team, providing support and cover, while being self-motivated and able to work flexibly according to the business needs
• Skilled at dealing with sensitive information with empathy, discretion and confidence and having excellent customer service abilities
• Willingness to travel to face to face events such as team meetings, training and local events

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

The Senior Administration Officer may be homebased East, North or West London, Herts or Essex, and will be required to travel to face-to-face meetings in the East London area at least once a month and on other occasions for training and team wellbeing events.

A Standard DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Midnight on Sunday 17th November 2024

Interview Date: Monday 25th November 2024 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.