Service Officer Jobs in Home Based

About Cord

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

Role context:

Cord’s turnover is about £2m a year. About 85% of Cord’s funding is restricted, coming from institutional donors like the EU and the US government, and 15% (about £300K) is unrestricted coming from a committed UK supporter base and other private fundraising streams. 

In 2024, Cord operates in eight countries and has offices in Burundi, Myanmar, Laos, Cambodia & Philippines. Cord has a global team of thirty people with finance staff across six country teams. 

The Finance Manager role is a newly created role which is being introduced to strengthen the organisation’s financial management and control systems. The postholder will work across the breadth of the finance function preparing internal management accounts and external annual accounts.

In 2024, Cord changed its finance system to use Business Central. The Finance Manager will become the organisation’s main ‘admin’ user of the finance system. In the near-term, there will be a particular focus on rolling out further functionality of the system.

The Finance Manager will have oversight of the UK finance function through the line management of the UK Finance Officer and will directly deliver on the international side of operations in the areas of donor compliance, programme financial management, partner financial monitoring, and reporting. The role will involve travel to international programme locations.

Key Responsibilities:

• To support the Head of Operations to provide finance team leadership, develop and deliver an annual finance workplan to ensure continual improvement, and to drive finance capacity across the organisation
• To ensure the effective financial management of the organisation create and maintain effective financial control
• To be the Business Central Finance System Lead, developing functionality, troubleshooting and capacitating system users
• To ensure financial compliance: prepare statutory accounts, partner compliance, donor compliance and financial reporting

Cord operates a hybrid structure in the UK with most team members working from home attending the admin office in Coventry for team meetings.  

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then look at the recruitment pack and come and join our team!

Centre Administrator 

£28,000 p/a + cost-of-living increase (pending), full-time 35 hours per week, plus excellent benefits and opportunities for progression 

Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living, working, studying or caring in the London Borough of Sutton. 

We are looking to recruit to a key and rewarding role in our charity. The members of our team are highly skilled, passionate and committed, so we are looking for an experienced administrator who can support them. The successful candidate will be skilled in office administrative functions, to ensure the delivery of an efficient, friendly and smooth-running Centre as well as office co-ordination and support services. The post-holder will have experience of developing, maintaining and improving systems in an office environment. The post-holder will also oversee reception functions, including the support of the administration and reception volunteers. 

You also will have excellent IT, literacy and numeracy skills and be able to express yourself well in person and in writing. The successful candidate will be positive, empathic, creative and boundaried in their ability to work alongside Carers as well as our colleagues and partners, in helping Carers maintain their own health and wellbeing alongside their caring roles.

Sutton Carers Centre is committed to safeguarding and promoting the welfare of adults and children and expects all staff to share this commitment. This post is subject to a satisfactory enhanced DBS and other appropriate checks.

We value the diversity of our teams and are looking for talented people from all backgrounds to join us. We particularly encourage people who are black, from other minoritised ethnic or refugee groups, or from LGBTQ+ communities to apply. Men are currently under-represented in our team as well. We also seek applicants with personal caring experience as well as welcoming applications from people with lived experience of mental health issues.   

You will be joining our new Propel into Work service and will deliver advice, support and information for care experienced young people towards vocational learning and employment opportunities, and their supporting adults, via 1-to-1 support and employability workshops, resources on our Propel Into Work webpages, and by connecting young people with volunteers to offer further career insights. Whilst this role will support care experienced young people in different parts of England, they will have a particular presence and visibility in Manchester and Greater Manchester, through attending events, some in-person delivery, connecting with local organisations, and engaging with volunteers from local corporate partners.

At Become, we ask interested applicants to answer several competency-based questions.

Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send us your CV but it will only be considered if you score well as part of the anonymous review.

If you would like an informal chat before applying, please contact Clancy Dawson, Senior Advice & Support Officer for Employability, and we will arrange a convenient time. 

Please also tell us if there are any reasonable adjustments we can make to assist you in your application. 

The deadline for applications to be received is 9.00am on Monday 21st October. 

Interview details:  

Interviews will have two parts: 

• A session with young people; 

• A panel interview with Become staff. 

Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person at our location in Central London. If access to technology/ WiFi is difficult for you, please contact us so we can assist in making suitable arrangements.   

Become also wants to ensure fairness in all of our interviews so all successful shortlisted candidates will be sent the interview questions in advance. 

Interviews will take place: 

• Young people’s panel: Tuesday 5th November  

• Staff panel: Wednesday 6th November

Do you want to play a vital role in helping young people discover the life-changing message of Jesus? Are you passionate about nurturing relationships and securing essential funding? If so, this opportunity could be for you!

We are looking for a dedicated and enthusiastic Trusts and Legacies Officer to join our mission-driven team. In this key role, you’ll help resource and empower youth workers across Britain, ensuring they have what they need to share the good news of Jesus with young people.

What You’ll Do:
As part of our Fundraising team, you will:

• Lead the grant application process, crafting persuasive bids that communicate the heart and impact of our ministry.
• Support our legacy and stewardship programmes, ensuring that supporters feel valued and invested in our mission.
• Build and nurture strong relationships with Trusts, donors, and other key supporters, securing vital funding to sustain and grow our work.
• Collaborate closely with the wider team, contributing to the overall fundraising strategy and helping us achieve our financial goals.

Why This Role Matters:
Your work will help transform lives. The funds you raise will enable us to reach more young people, equipping youth workers and volunteers across the nation to engage with their communities and bring hope. By securing resources for our projects, you’ll help ensure that the message of Jesus continues to inspire and transform lives for years to come.

We’re Looking for Someone Who:

• Has experience in fundraising, particularly with Trusts, foundations, or legacy giving.
• Can write engaging, persuasive funding bids and has a proven track record of hitting targets.
• Is passionate about relationship-building and enjoys connecting with Trusts, donors and stakeholders.
• Has strong organisational skills with the ability to manage multiple tasks.
• Shares our heart for youth work and is excited about helping us reach the next generation for Jesus Christ.

We reserve the right to close the vacancy early and make an appointment before the deadline if a suitable candidate is found

Salary: up to  £30,000 per annum
Full time: 5 days per week (36.25 hrs) + some evening, overnight, weekends
Location: Head Office, Halesowen. (This has the possibility of being a hybrid/remote role)
Holiday + perks: 20 days + 3 concessionary days + 8% pension

There is a genuine occupation requirement that the post holder is a committed evangelical Christian in accordance with Part 1 of Schedule 9 of the Equality Act 2010.

The position is dependent on two suitable references, a DBS check and attendance at regular safeguarding training.

Candidates applying for this role will be expected to comply with safer recruitment initiatives, including a self-disclosure of any criminal history.

We recognise the positive value of diversity, promote equality and challenge discrimination. We welcome and encourage job applications from people of all backgrounds and are committed to being an equal opportunities and Disability Confident employer.

About us

Mind in Tower Hamlets, Newham & Redbridge (Mind THNR) is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.

Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported. We provide an extensive range of support services- including for those in crisis, through our work in Tower Hamlets, Newham and Redbridge.

The Role

We have an exciting opportunity to join us in the brand new role of Governance and Executive Officer.

You will provide proactive and efficient secretariat and administrative support to the Executive and Non-Executive Teams, working closely with the Leadership Team to support the fulfilment of their day-to-day tasks and strategic objectives.

The role includes supporting and organising meetings and reports, and minuting of executive meetings. In addition to general PA and administrative duties, you will provide a cohesive secretariat function to support the smooth and efficient operation of the Mind THNR Board and its sub-committees.

You will work closely with the  Leadership Team to set agendas, monitor action logs, and provide a high level of support to the Board. You will share collective responsibility for supporting the delivery of business objectives, through active engagement and collaboration with colleagues at all levels in the organisation

This role is flexible in terms of days and hours, although you need to attend Board meetings in person, once a quarter in the evening and committee meetings, which are also in the evening, but on line, so three evening meetings a quarter. We are based in a beautiful office in Tower Hamlets, with lots of outside space and a café, so ideally you would be present in the office two or three days a week ( if full time).

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. The majority of our staff and trustees have live experienced of mental health.

How to apply

You will need to:

• Submit a comprehensive CV and supporting statement

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification. 

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

Closing Date: Sunday 3  November

Interview date:  7 November  (likely to be in person)

You will also be required to provide proof of your eligibility to work in the UK.

Job description

Pride Cymru is a registered charity made up of a large core group of volunteers  with a small team of p/t members of staff.  We work all year round to challenge homophobia, biphobia, transphobia and to promote equality and inclusivity for all. We are most known for our annual Pride festival but we also run a number of exciting projects throughout the year in areas relating to sport, sexual health and LGBTQ+ history. 

We are looking for a Social Media & Content Creation officer to oversee Pride Cymru’s current social media platforms (Instagram, Facebook, LinkedIn). The role will involve planning, designing and creating high quality digital content, engaging with audiences and keeping up with social media trends.

This role will involve actively working with both our volunteer core team and our part time members of staff to ensure that all areas of our work are fully represented across our social media channels.

Main responsibilities include:-

• Creating social media schedules for each month

• Working with the team to create and schedule social media content in advance ensuring it is accessible and bilingual wherever possible.

• Ensuring content is varied, relevant and creative - it should include =

• Promoting the work the charity does all year round

• Promoting the annual Pride Cymru event

• Support services and information relevant to the LGBT+ community

• Supporting post’s from partner organisations & community groups

• General engaging LGBT+ content - news articles, photos, videos

• Fundraising opportunities for our followers

• Respond to enquiries/messages on social media platforms and follow up on any actions or signpost when possible

• Monitor commenting on posts for any discriminatory or hateful language and hide/block/report when necessary

• Grow audience and engagement across platforms and look towards a presence on new platforms.

Essential -

• Experience or knowledge of social media marketing, content creation.

• Excellent written skills and attention to detail

• Well organised

• The ability to work reactively, sometimes to very tight deadlines.

• Well-motivated and able to work alone or as part of a team 

• Committed to promoting equality and inclusion

We are particularly keen to recruit individuals to improve the range of representation on our team, to help us drive forward the vision of Pride Cymru over the coming years. We welcome all applications but would particularly like to hear from underrepresented groups such as members of the QTIBPOC community, trans and non-binary people. Allies are welcome to apply as well as those within the LGBTQ+ community itself.

We are a flexible working organisation

Fixed term contract until December 2025

Hybrid working role - we have an office in Cardiff city centre.

If you think this sounds like the role for you please send us your CV and tell us what makes you the person for the role.

Welsh language version availiable on attached document

This is a fantastic opportunity to join and lead Learn English at Home (LEAH), a small and dynamic charity who have been supporting ethnically and culturally diverse adults to learn English for forty two years.

As Charity Director, you’ll be working in a multi-cultural environment supporting vulnerable people with limited English across Kingston, Hounslow and Richmond. Our client group includes refugees, asylum seekers, and migrants, and our volunteer-led services support them to learn English and gain access to vital local services, including housing, education, healthcare.We provide a ‘blended’ service for our clients which includes in-person and on-line support as well as class-based teaching, all of which is dedicated to helping those with the lowest language skills to progress into volunteering, education and work.

LEAH has experienced a period of growth, having doubled its staff team across the last 5 years to meet demand for our services. We have no shortage of clients, a strong and enthusiastic volunteer base and a dedicated and experienced staff team.

LEAH is at an exciting time, and we are aiming to expand our service impact and reach across London.  The new Director will lead the development of the new 2025-28 strategic plan which will be the key to our future development and success.

We have an exciting opportunity for an experienced and dedicated professional to join the Motor Neurone Disease (MND) Association as the Head of Governance and Compliance.

This vital leadership role will ensure that our organisation maintains transparent and effective practices in charity Governance and Compliance, whilst also serving the role as the Association's Company Secretary.

You will work closely with the CEO, Chair, Board of Trustees, and the Executive Leadership Team, providing expert advice and ensuring the highest standards of governance across the organisation.

You will have a vital role in supporting the relationship between the Board, its committees, CEO, ELT and our membership, ensuring smooth communication and coordination, and that all legal and regulatory requirements are met. A key part of the role involves supporting the recruitment and development of trustees to ensure the Board is well-equipped with the skills and knowledge required to fulfil its responsibilities and contributing to the overall success of the organisation.

This is a fantastic opportunity if you are passionate about governance and compliance and want to contribute to the strategic direction of a leading charity whilst driving forward excellence.

This role is based at our office in Northampton (with hybrid working) and has regular travel requirements to our London office.

Hybrid Working Expectations: minimum 2 days per week office attendance

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

We understand the importance of work-life balance and are committed to supporting our employees' needs. Please clearly indicate your preferred working arrangement in your supporting statement.

What are we looking for?

A dedicated and experienced professional with substantial experience of the corporate governance, preferably in a membership organisation or charity. You should ideally hold or be working towards a Chartered Governance Institute qualification, with a proven commitment to professional development in this field.

Experience of working closely with boards and senior managers is essential. You will have the ability to advise, guide, train and support colleagues and the Board on their legal, regulatory, and ethical responsibilities and duties.

Experience of developing corporate policy and effective systems in support of organisational objectives and activities. Additionally, you will demonstrate strong communication and report-writing skills, and the ability to present complex issues and information effectively at Board level.

For full role responsibilities please view the job description located within the Candidate Pack.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of the corporate governance function, preferably in a membership organisation or charity/charitable company.
• Track record of effective working with boards and senior managers and the ability to manage sensitive and confidential information. 
• Experience of developing corporate policy and effective systems in support of organisational objectives and activities. 

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

We are looking for a part time Information & Advocacy Community Support Worker in Scotland.  You will be home based living in the North of Scotland.

You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.

Please download the job description to see full role responsibilities.

About us:

Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK.  We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions.  We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: Home based in the North of Scotland. 

Please note: you will need your own car and be able to drive for this role.

*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable

Summary

This is an exciting opportunity to join our Pioneering Project, as we develop pathways to faith on the Roundshaw Estate.

With significant grant investment from the Church of England, we are now setting up a Pioneering Project to develop these pathways, with new innovative spaces being added along the way. We will then train and support other Estate partner churches across the Southwark Diocese to try out our approach, contextualising our models of mission to their communities if appropriate. This is a really exciting project that will make a huge positive difference to individuals and communities. As such, we are looking for an experienced Operations Director to manage this project and oversee the team that will be recruited.

This role is vital to ensure we deliver on the agreed outcomes of the project over 5 years, which will involve:

• project oversight
• team management and recruitment, so new team members can thrive in their roles
• direction of our operational processes, including developing our finance, IT and communications (including a new website) to support the project.

We would love someone in this role to have a passion for Jesus, a drive to make our processes and systems as fruitful as possible, with the ability to nurture a joyful and motivated team. The team to be recruited includes a Children and Families Pioneer, a Media pioneer, and in 18 months will grow to include a Youth Pioneer, Music & Worship Pioneer and Pioneer Curate. The team will be part of the existing Springfield staff team overseen by their Pioneer Vicar.

There is a genuine occupational requirement that the post-holder be a practising Christian.

You will have significant experience of managing and delivering successful projects and enjoy juggling multiple elements with proactive problem-solving skills. You will have a good understanding of how to manage budgets.

You can find out more in the information pack, and read more on our website at springfieldchurch(dot)org(dot)uk, or do not hesitate to ring Pioneer Vicar, David, on 07871-705-794 for more information.

We transform loneliness into connection in Tower Hamlets, and with your help we could reach so many more people. As a self-starter with bags of initiative, you are a good all-rounder who is super organised yet open to change. You’ll enjoy autonomy to develop and build your projects, while benefiting from supervision and support. This varied lynchpin role won’t suit you if you have limited work experience, like each week to look the same, want a large organisation with structured progression pathways, or need to know every detail of the job upfront. Part of the role is to anticipate issues and stay one step ahead. This role was created to support our growth, and to fulfil it, you will ensure the smooth-running of our projects and operations, manage events, assist GCP’s Director in their work, support on finance and recruitment and expand our capability as a small but growing organisation.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life. Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Media Communications Manager is responsible for overseeing Independent Age’s media communications programme, including media and PR, social media, celebrities and stories. They will lead the team to secure profile-raising coverage for our work in a range of print, online and broadcast media outlets including national news, consumer, sector-specific, and regional titles, oversee our organic social media and ensure our channels amplify our work and reach older people, decision makers and other influential stakeholders.

The Media Communications Manager will build excellent relationships with older people with lived experience of poverty, ensuring the voices of older people in financial hardship are at the centre of everything we do. They will also grow the organisations relationships with journalists, channel owners, celebrities, ambassadors, and other influencers to ensure that our media communications activity supports our organisational objective to tackle poverty in later life.    

You should have broad experience of developing and implementing innovative, successful profile-raising plans (across digital and traditional channels).  You will bring an ability to work both proactively and reactively, and experience of handling reputational or crisis issues. You should also have a passion for, and affinity with, the charity’s cause. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on our jobs website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will also be required for this role.  

Closing Date: 27 October 2024

Interview Dates: 6 and 7 November 2024

Permanent, Full Time

Circa £38,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are seeking a compassionate and highly organised individual to work within the Welfare Benefits Team. You will be required to undertake welfare benefit checks, provide tailored advice on missing benefit entitlements and advise on wider income maximisation areas. You will also be required to provide advocacy and representation at appeal tribunals with challenging, more complex, benefit decisions.

The successful candidate will need to have experience of providing welfare benefits advice with skills in advocacy, negotiation and communication. They will be an articulate communicator with excellent IT skills suited to working in a paperless environment. You must be able to demonstrate an ability to relate to people of all ages especially older beneficiaries, in a manner which is conducive to relieving stresses and concerns by giving sound and impartial information, guidance and assistance. 

The role is based in our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Standard DBS checked and prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Monday 21st October 2024, 5.00pm.  Please note a skills test will take place w/c 4th November and interviews will take place on Thursday 7th November 2024.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

We are a local Deaf and Disabled People’s Organisation, run by and for Deaf and Disabled people and carers in Bromley and neighbouring Boroughs.

We have a vision of a world where Disabled people are able to live their lives independently, in the way they choose, participating fully in society and enjoying equity and respect for diversity.

Our mission is to enable Deaf and Disabled people and carers in Bromley and neighbouring Boroughs to fully understand our rights, develop collective pride and build skills and experience in self-advocacy and strong civic participation. We believe this will allow Disabled people to lead in challenging discrimination in Bromley and beyond, breaking down barriers to independence, choice and equity. 

Our aims are:

• To support Disabled people to get our voices heard and to influence change locally.
• To campaign for an inclusive and accessible society.
• To support, develop and celebrate Disabled people’s skills and leadership.

Our current services include:

• Peer-led Forums - opportunities to voice your experiences, discuss ways to challenge barriers to inclusion and independence and influence local services. 

• Disability Pride - annual events to showcase Disabled talent, celebrate our lived experience and help break down stigma attached to Disability.

• Supported volunteering - person-centred support for volunteers to increase their skills, confidence and experience. 

As Volunteer Coordinator, you will lead on recruiting, supervising, supporting and developing volunteers, drawing on your own lived experience of Disability to provide a positive role model. 

Position: Volunteer Coordinator

Responsible to: Deputy CEO

Location: Role may involve some working from home on occasion, but majority of the hours will be supporting volunteers in our office in Anerley, plus attending face to face meetings and events in Bromley Borough and occasionally in London. 

Hours: 14 hours per week (part-time), around volunteer availability and access needs.

Salary: £27,000 per year pro rata to 14 hours per week

Annual leave: 5.6 weeks per year including bank holidays, pro rata

Pension: Statutory opt in rules applied to all our jobs

How to apply: Please either fill in the application form or send in a CV that is updated for this role. Whichever you do, your application form or CV must have an additional supporting statement that tells us how you meet the criteria in the person specification. 

Interviews will take place at our Anerley office on Thursday 21st November. 

Closing date: Sunday 10th November 2024.

What you will do:

• Proactively look for opportunities to recruit volunteers with lived experience of Disability, by promoting our volunteering opportunities across the borough, supporting stalls at community events and contributing articles celebrating volunteer achievements in our monthly newsletter and on our social media.
• Respond promptly to enquiries about volunteering, engage with individuals to encourage them to volunteer and interview potential volunteers to identify their strengths, interests, development and support needs. 
• Support volunteers to successfully undertake a programme of induction training, agree ongoing task plans for each volunteer to monitor progress, carry out regular one to one meetinghs with volunteers and providing practical support for volunteers to deliver specific tasks and mini projects.
• Co-ordinate regular volunteer team meetings, review volunteer management policies and procedures, take a lead on initiatives such as volunteers week events and volunteer fayres and keep up-to-date records about volunteers and individual progress.

This job is for you if:

• You have personal lived experience of Disability.
• You have a strong local presence within Bromley Borough.
• You are highly motivated and practical, with a 'can-do' approach to work.
• You have excellent people skills, with experience of motivating others and helping them to overcome barriers to reach their potential.
• You have experience of delivering work to meet targets.