Service manager jobs in whyteleafe, surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Membership Administrator (maternity leave cover)
Reports to: Membership Manager
Hours: 35 hours per week (flexibility to work remotely with one day per week with the team in our central London office)
Term: 11 months (maternity leave cover)
Other benefits: Company Pension Scheme, Employee Assistance Programme
About the Association for Laboratory Medicine
The Association for Laboratory Medicine (LabMed) is the leading professional body supporting the practice and development of science in healthcare and laboratory medicine.
We are a diverse and inclusive community of scientists, clinicians, innovators, collaborators and researchers. We celebrate the power of science and medicine, the importance of partnership and the value of knowledge in the pursuit of human health and wellbeing.
We foster the highest standards in laboratory testing and patient care, provide trade union support for our members, promote laboratory medicine to the wider community and support scientists and practitioners through scientific and training meetings, bursaries and awards.
Purpose
To provide high-quality administrative and technical support for the delivery of our member services, with a particular focus on the operational management and ongoing development of our membership database (CRM) and accreditation/assessment systems.
You will work closely with the Membership Manager within the membership team, and also collaborate with colleagues across other functions such as events, publications, and operations. You may also liaise with our external systems technical support provider to deliver projects and solutions that ensure the best possible experience for our members
What you will be doing:
- Provide excellent customer service to members, ensuring they are aware of and can access their full range of membership benefits.
- Act as first line of response for enquiries to the membership team, including monitoring the enquiries inbox.
- Manage applications for individual and corporate membership, including working with the Admissions Committee to approve new applications and ensure the journey from application to member runs smoothly.
- Maintain the CRM database of members and organisations, ensuring the data held is as accurate.
- Create and share reports from member data for various internal stakeholders including the Membership Manager, Operations Manager, Association Council and the EDI working group.
- Troubleshoot system issues that may arise (notably in relation to members’ data, access, payments etc), working with the Membership Manager and our systems technical support.
- Support the Membership Manager in delivering plans and projects to recruit and retain members.
- Assist with the delivery of the Association of Clinical Scientists’ (ACS) Certificate of Attainment assessment programme.
- Help coordinate and deliver scheduled and ad hoc activities arising from our committees and working groups, including grant programmes, trade union support, European registration, and the Mentoring Programme
- As we are a small staff team you will also be asked to support other team members with tasks outside of this job role from time to time.
What you need to have:
- Fantastic customer service ethic and high expectations of quality
- Proficiency in Microsoft 365
- Demonstrable experience working with membership CRM systems, including troubleshooting and making improvements
- Strong problem-solving skills and an ability to support others with technical or data-related queries
- High attention to detail and a commitment to data accuracy
- The ability to work collaboratively and flexibly within a small team
Our values:
LabMed is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We know that everyone is an individual, so please always tell us what we can do to support you.
Our values are:
- We are innovative – promoting new scientific development to improve health and wellbeing.
- We are inclusive – ensuring that we are open and accessible to everyone.
- We care for people – helping the healthcare profession deliver better care and providing a healthy and fulfilling environment for our members and their teams.
- We care for the planet – influencing how healthcare science can minimise our impact on the wider natural world.
Applications
Closing date: midnight Monday 19 May 2025
Interviews: Monday 2 and Tuesday 3 June 2025
The client requests no contact from agencies or media sales.
We are excited to be supporting our longstanding client, a leading London university, in their search for a temporary Senior Finance Manager: Executive Education. This role will provide a full finance business partnership service to the Executive Education Department.
This is a full time role, starting as soon as possible and running until the end of August 2025 in the first instance. You will be required on site in central London 2 days per week and the remainder remote, however for the first week you need to be on site 5 days.
This role will lead the co-ordination and facilitation of all financial aspects of the long-term plan, for the department and associated budget and forecast, ensuring that senior managers and other stakeholders are fully engaged.
Key areas of accountability include:
- Contribute to the development of strategy for the area, ensuring that plans are aligned to wider departmental strategy and overall School goals.
- Manage the delivery of activities within a specialist area, in line with relevant policies and procedures, to ensure performance meets set targets/key performance indicators to support the School in the delivery of a first-class service.
- Process complex data and apply technical knowledge when conducting root cause analysis to identify solutions to complex issues/unique requests from students, colleagues or stakeholders from across the School.
- Provide advice to colleagues and stakeholders on the interpretation of policies and procedures for an area of specialism, and support monitoring, to ensure compliance across the School.
- Lead on the delivery of a portfolio of projects in own area of specialism
- May oversee the co-ordination of financial planning and reporting, providing guidance as required to support colleagues to fulfil financial management responsibilities.
Experience using TechnologyOne or a similar SaaS platform would be beneficial.
This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.
If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format. Applications will be reviewed on a rolling basis, so please be sure to submit your details as soon as possible.
Campaign and Activism Manager.
Salary: £40,000 per annum.
Location: Remote (with travel to London for regular meetings).
Contract: Permanent, 35 hours per week.
Benefits:
- 29 days annual leave PLUS bank holidays pro rata, with up to 5 additional days for continuous service and option to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity, adoption, and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
It's an exciting time to join the Influencing team at Action for Children, and we are looking for a creative, collaborative and forward-thinking individual to join our ambitious team.
As Campaigns and Activism Manager, you will be Action for Children's expert in public-facing policy change campaigns and supporter engagement. This is a role that is pivotal to securing positive change for disadvantaged children and young people.
You will be instrumental in managing and overseeing campaigning on our four priority policy areas, project managing campaigns across teams and designing and leading activity that secures mass public support. You will actively involve children and young people and centre their lived experience in our campaigns.
You will collaborate closely with colleagues across Income & Engagement and Children's Services, to deliver successful campaigns and wider organisation goals.
You'll help to create brighter futures by:
- Leading the delivery of influential policy change campaigns working with the Influencing team, Fundraising, Digital, Communications, and other colleagues.
- Providing expertise in the theory and practice of campaigning.
- Leading the development of policy change campaigns.
- Leading and delivering Action for Children's supporter engagement.
- Overseeing all campaign communications.
- Ensuring that we keep internal stakeholders engaged and up to speed with our latest campaigns
- Providing professional campaigns support to the Campaigns, Advocacy and Policy Advisors in Northern Ireland, Scotland, and Wales.
Let's talk about you
- Proven track record in designing and delivering policy change campaigns.
- Experience in creating and using a wide variety of digital and offline campaigning tools and tactics to influence the public, with a record of success. You have experience in how to mobilise movements of people and engage them in action.
- Excellent knowledge of Engaging Networks and data protection rules.
- Experience of developing campaign messaging, case studies and communications, with the ability to write in an engaging and accessible way for a range of audiences.
- Proven project management skills.
- Strong personal influencing skills and experience of developing effective relationships with colleagues in different teams.
- Experience of engaging service users (ideally children and young people) in campaigns activities.
- Good knowledge of the UK political system, both national and local, and how to secure policy change.
Please see the Job Description for the full list of accountabilities and requirements.
Please note we are unable to offer visa sponsorship for this role.
Diversity, equality, and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Want to know more about Action for Children?
Find us on , , or to get to know us better.
Closing Date: Thursday 1st May 2025.
Interviews will be week commencing 12th May 2025.
Our vision is that every child and young person has a safe and happy childhood, and the foundations they need to thrive.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you love food, variety and helping people? Do you have retail experience and enjoy engaging with a wide range of customers? Are you able-bodied and have the physical fitness to support the team with receiving deliveries? Join Pecan as our Pantry Assistant and help us deliver an exceptional service to the community through the Peckham Pantry.
The Pantry is a pioneering social supermarket, and this is an exciting opportunity to be part of the campaign to eradicate poverty. This role will enable the provision of healthy food to people in our community who would otherwise struggle to feed their family. You will support the manager and a team of ambassadors (volunteers) to deliver excellent customer service and safe working practices.
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
- Receiving deliveries and support the team to ensure the stock monitoring and management process is followed all the time.
- Ensure the Pantry 'shop floor' is kept well stocked and well presented.
- Meet and greet customers visiting the Pantry in a warm and friendly way that promotes Pecan's values of Kindness, Belief and Hope.
- Support the Pantry Manager to manage the ongoing operation of Peckham Pantry.
Key Requirements (specific skills, qualifications required):
- Experience of food-based stock control systems and knowledge of food hygiene.
- Physical fitness, tha ability to stand for long periods, and move stock. Able-bodied, owing to the physical demand of the role.
- Good IT skills, with a working knowledge of MS Office applications.
- Highly organised, methodical and a good multitasker.
- A team player, and able to work once a week in the evening on our monthly rota and on the occassional Saturday.
Desirable knowledge/expertise
- Experience working or volunteering in a charity or community organisation.
- Knowledge of the food poverty sector.
Please read the Job Description for more information.
Closing Date: Tuesday 6th May 2025, 9am
Interview Date: Week commencing Monday 12th May 2025, Details TBC (there will be a trial shift followed by formal interview questions).
Start Date: ASAP
Please submit your CV and a short Cover Letter (maximum 1 page) explaining why you are interested in the role and how you meet the person specification by the deadline.
Please note that applications that do not contain both the CV and Covering Letter as described above cannot be considered. If you would like to discuss access needs or adjustments to the recruitment process, we would be happy to support you. Please direct all recruitment queries to our careers email address.
The client requests no contact from agencies or media sales.
the3million is the largest grassroots organisation for EU citizens* in the UK, formed after the 2016 referendum to protect the rights of people who have made the UK their home.
Our work ranges from organising EU citizens’ communities and informing people about their rights, to holding the Government to account on the implementation of the Withdrawal Agreement and advocating for social justice.
We are now looking for a Research and Policy Manager to lead on evidence-based research and support in the analysis of government policy and legislation which impacts EU citizens in the UK.
We are looking for a creative problem solver who is detail orientated and approaches research through an investigative lens.
This work often intersects with the wider issues of social justice, migrant rights, race equality, and data rights.
You will work closely with the Head of Policy and Advocacy to direct strategic research initiatives, presenting recommendations to influence decision-makers and guide advocacy efforts, ensuring the3million’s campaigns are informed and led by robust evidence of EU citizens’ lived experience.
*the3million uses ‘EU citizens’ as shorthand for EU, EEA and Swiss citizens who were resident in the UK before 31 December 2020, and their family members (of any nationality) with derived rights.
Main duties and responsibilities:
1. Strategic research and issue analysis
You will lead on the3million’s research, working closely with the Head of Policy and Advocacy to ensure our work is shaped by lived experience, analysing issues experienced by EU citizens related to applying for immigration status, proving their rights and accessing services in the UK.
- Collect, analyse and categorise issues raised by EU citizens through the3million’s reporting channels, including highlighting correlations to equality characteristics such as race and ethnicity, age, gender etc (including our ReportIt! system, email, social media and listening campaigns).
- Interview EU citizens who report issues, sharing information about rights, signposting to relevant legal advice organisations.
- Identify trends in the challenges faced by EU citizens, documenting these in detail, analysing systemic issues.
- Provide strategic guidance on how research findings can inform the3million’s advocacy, campaigns and communications activities.
2. Policy development and advocacy
- Contribute to the production of high-quality policy briefings, reports and strategic recommendations that are clear, actionable and directly relevant to stakeholders including the Government.
- Support in the research and analysis of government policy developments, legislative changes and public consultations affecting EU citizens in the UK, specifically on areas related to immigration and welfare, assessing their potential impact.
3. Report writing and presentation
- Lead on the development of in-depth reports and support in the production of policy papers and position statements, presenting complex data into clear and accessible documents.
- Present research findings and policy recommendations at meetings and events, effectively communicating complex issues to audiences.
- Contribute to the production of advocacy materials, including media briefings, campaigns’ resources and informational content for the3million’s website, social media channels and for event distribution.
4. Stakeholder engagement
- Build and maintain relationships with key stakeholders, including civil society organisations and other advocacy groups.
- Collaborate with other team members within the organisation to ensure research and policy recommendations are effectively integrated into the3million’s community organising activities, campaigns and strategic communications.
5. Monitoring and evaluation
- Report on the progress and outcomes of research and policy activities regularly, within the organisation and to the3million’s funders.
6. General responsibilities
- Represent the views of the3million in the media, when appropriate.
- Provide assistance in other areas of the3million’s work as and when deemed necessary by the CEO.
Person specification
Knowledge and experience:
- Experience (2+ years) working within research or investigative settings
- Proven track record in producing research reports and presenting research findings
Skills:
- Expertise in investigative research and analysis, including the ability to summarise complex information and communicate it effectively to different audiences
- Excellent attention to detail
- Excellent writing skills, with the ability to produce high quality reports and other written materials
- Strong presentation skills
- Ability to build rapport with research participants through individual or group interviews
- Proficient in using spreadsheets for data analysis
- Awareness of research ethics and data protection
Personal attributes:
- A deep commitment to migrants’ rights and a passion for social justice
- Ability to manage multiple priorities, work independently and thrive in a fast-paced environment
- Strong interpersonal skills, with the ability to engage effectively with diverse stakeholders, external partners, and community groups
Desirable
- Experience working on immigration policy, human rights, or social justice
- Experience of obtaining information through Freedom of Information requests
- Experience of building research tools and developing creative methods and techniques of research
- Knowledge of the Citizens’ Rights Part Two of the Withdrawal Agreement, its current implementation in the UK, and the EU Settlement Scheme
Before you apply
One of the3million’s core values is equity - we are people led, we value diversity and are enriched by differences. We strive to listen to, engage with and represent the broadest range of people.
We recognise our team is not currently representative of communities that experience racism and that our own ways of working may replicate wider societal oppression and injustices. We are actively working towards becoming an anti-oppressive organisation, including taking steps to create a more inclusive recruitment process.
You may not have worked in an organisation whose focus is campaigning for migrants’ rights. Or you may have experience in a grassroots setting which is not formalised. Please still consider applying as many other settings offer transferable skills.
If you are from a background that is underrepresented in the migration sector - for example you are from a community that experiences racism, or you have lived experience of migration, or you are a disabled person, or you did not go to University or had free school meals as a child - we strongly encourage you to apply.
We believe our work will be stronger with greater diversity. the3million welcomes the whole person to work, and we understand that each of us brings our experiences, our backgrounds and our own unique lens to what we do.
Working conditions
Position: Full time
Duration: Initial 12 months contract, with possibility of extension, subject to funding
Salary: £38,419 per year
Location: Remote, must be UK based. Travel may be required (all travel expenses covered)
Benefits: 28 days holiday + bank holidays, contributory pension scheme, flexible working patterns.
Reporting to: Head of Policy and Advocacy
Preferred start date: 7th July 2025
Interviews will be held on 28th, 29th and 30th May.
Please submit your CV and a cover letter not exceeding two pages telling us why you are applying for this job and why you think you are the best person for the role. Applications submitted without a cover letter will not be considered.
Please also fill in the equality and diversity monitoring form. We only use this information to understand the demographics of people we are reaching and to guide us in making the3million fairer. This process is separate and confidential; this information is not reviewed or taken into account in the recruitment process.
The client requests no contact from agencies or media sales.
Contract: Permanent
Salary: £50,000 - £60,000
Location: London-based, hybrid working (minimum 2 days a week in the office)
We are working with a well-established organisation dedicated to shaping access to free television media in the UK.
The Team:
You will be joining a small, high-impact Strategy Team that operates at the intersection of policy, advocacy, and long-term planning. This team plays a crucial role in championing the value of free TV and leading strategic thinking in a rapidly evolving media and regulatory environment.
Key Responsibilities:
- Represent the organisation externally at policy events, forums, and meetings.
- Manage relationships and engage with stakeholders across government, regulators, industry bodies, and civil society.
- Lead horizon scanning and research into key policy and regulatory developments impacting the media sector.
- Coordinate responses to policy consultations and inquiries, including from government departments and regulators.
- Develop well-researched, evidence-based policy positions and briefings using both qualitative and quantitative methods.
- Contribute to broader strategic planning efforts and ensure internal teams are informed on relevant policy developments.
- Facilitate internal policy discussions and contribute to building a strong strategic voice for the organisation.
Ideal Candidate:
- Significant experience in a strategy or policy role within the media, government, or regulatory sectors.
- Strong analytical skills with the ability to evaluate research and navigate complex policy environments.
- Experience in writing clear, persuasive policy documents and consultation responses.
- Excellent stakeholder engagement and relationship management skills.
- Knowledge of UK government and regulatory processes; familiarity with European policy is desirable.
- A confident communicator with experience presenting complex information clearly to senior stakeholders.
- Passionate about public service broadcasting and the future of free-to-air television.
As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we:
Since 1962, the National Autistic Society has been campaigning to transform lives, change attitudes and create a society that works for autistic people.
In National Programmes we champion the rights and interests of autistic people and their families, making sure national policy and legislation to reflect their needs.
We provide autism training and best practice services and want all autistic people to have access to services and support that fully meet their needs. We also provide diagnostic services, training, accreditation, consultancy and conferences, designed to support all professionals and organisations.
Who we are looking for:
Autism Know How is our autism training and best practice services
We are here to help you to learn, develop and embed your or your organisation’s practice and ensure you are providing the best possible service for autistic people.
We are looking for an experience Marketing and Communications Manager to join the Autism Know How team.
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family for free!
- Eligibility for a Blue Light Card
About our application process:
When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer. INDNPCS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced Development and Income Generation Manager. This crucial role is to develop and sustain programs supporting East and Southeast Asian women in the UK.
About Us
We are a new and inclusive organisation empowering East and Southeast Asian women and their families. ESEA women share a common culture and experience similar issues, eg. immigration, racism, trafficking, and other forms of gender-based violence and exploitation in the UK. We campaign to completely eradicate financial hardship and end violence among women and our dependents within the ESEA UK community. We provide a safe space, advocacy, health, housing, education, co-learning and other holistic support and services.
We are a non-hierarchical organisation with our trustees as key facilitators, working with our staff and volunteers to implement and deliver our projects. We are seeking exemption under the provision of the Equalities Act 2010 Schedule 9 Part 1 under the occupational requirements as this post requires the postholder to be female or identifying herself as female.
Main responsibilities:
-
Create a successful income generation strategy across different sources including corporate, grant makers, trust and foundation, social media fundraisers, legacy and new streams of funding.
-
Write and submit successful and compelling grant / funding proposals, ensuring alignment with funder requirements and organisational goals
-
Build solid relationships with corporate sponsors, funders and grant makers to enable us to identify the best income generation streams for our organisational requirements
-
Engagement in the ESEA community with an in depth understanding of nuanced community issues that will ensure robust applications
-
Research and identify additional potential funding opportunities, including grants, sponsorships, and partnerships from agencies, foundations, and corporations.
-
Work closely with our team to gather data and information to support applications
-
Maintain and track an organised record of funding opportunities, application deadlines, and submitted proposals. Provide timely updates to the team
-
Help report to funders on the benefits of their funded projects.
-
Employ and train staff/ volunteers with funding applications and other aspects of funding, eg social media requests
-
Share management and supervision work of staff for the different projects in the organisation.
-
Participate in the organisation wide collective and collaborative approach to move the direction of the charity forward across different work of the organisation.
Knowledge and Experience:
-
Excellent grant writing and communication skills
-
Proven track record of at least 5 years in successful funding applications
-
Successful track record in fundraising from corporate sectors
-
Good understanding and experience of rights based campaigning on migrants and human rights issues through a woman’s lens
-
Good knowledge of women’s issues including violence and oppression.
-
Good knowledge of how migrant community groups organise and work together
-
Experience in building networks and alliances and in collaborative work
-
Flexible and proactive, can work independently
-
Commit to SEEAWA’s values in promoting and protecting the rights of migrant workers, women who were trafficked and experienced gender violence
-
Have one year experience managing staff and volunteers
-
From or experience in Southeast and East Asian cultures
This role requires applicants to be able to show that they have the right to work in the UK.
The deadline is 6 May 2025 at 12 midnight and interviews start 12 May 2025.
Please apply with a cover letter of maximum length 2 sides A4
Part-time post: pro-rata 2.5 days per week, parental leave cover until December 2025 with possible scope for extension
Spectra CIC delivers peer to peer counselling services across London. The post holder will coordinate Spectra’s LGBTQ+ Youth Counselling Service. This will include the delivery of counselling sessions, client allocations, service development and waiting list management. In addition to liaison with members of the counselling team.
You will have good understanding of the health and well-being needs of young LGBTQ+ people, and an understanding of access barriers in underserved groups within communities.
You will have a good working knowledge of Office programmes including Excel, Word and PowerPoint.
To better serve marginalised communities we currently particularly welcome applications from trans people, people of colour and/or those with key language skills.
The role offers a combination of working online and at Spectra’s office based in South London.
Please complete and return the application form, including the personal statement and diversity monitoring form from our website – we do not accept CVs or incomplete applications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Want to use your Communications and Marketing skills to help combat the crisis of homelessness?
As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation.
WHO WE ARE
The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.
Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctury.
When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.
We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.
JOB OVERVIEW AND OBJECTIVES
This newly created role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy.
Building on last year’s extensive rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach.
A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Patrons Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website.
KEY RESPONSIBILITIES AND DUTIES
-
Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences.
-
Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope.
-
Produce dynamic newsletter content that strengthens reader engagement and drives action.
-
Work with the Head of Fundraising and Communications to eensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice.
-
Handle press enquiries and proactively promote 999 Club’s work across media channels.
-
Establish a Patrons Programme that reflects 999 Club’s our unique and diverse character and supports strategic growth.
-
Launch and develop the Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support.
-
Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates.
-
Produce regular reports, data and analytics on social media and website activity to inform strategy.
-
Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings.
-
Maintain and update the WordPress website, applying best practices in SEO and accessibility.
-
Support colleagues with research, case studies, consultations, and other initiatives.
-
Stay at the forefront of digital trends by networking, researching, and attending CPD and training.
-
Engage with the wider sector on regional and national campaigns.
PERSON SPECIFICATION
Qualifications
Desirable:
-
Evidence of Continuing Professional Development e.g. courses, training, other or qualifications.
-
Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession.
Experience and knowledge
Essential:
-
Proven expertise in communications, marketing, and brand development.
-
Strong customer service and public relations skills.
-
High confidence with IT systems and a willingness to learn new platforms.
-
Experience maintaining a CRM database.
-
Experience in website design, management, and upkeep.
-
Hands-on experience managing social media for an organisation, charity, or company.
-
Ability to create high-quality, branded designs using Adobe and Canva.
Desirable:
-
Experience working in a community organisation or charity.
-
Knowledge of best practices related to homelessness.
-
Experience writing press releases and building relationships with media contacts.
-
Experience developing and/or managing Membership or Patron schemes.
-
Experience working with legacy media.
-
Knowledge of digital innovation and online fundraising.
Skills and personal characteristics
-
An ability to be dynamic and to think creatively and strategically.
-
A solutions-focused mindset with a proactive approach to problem-solving.
-
Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively.
-
A commitment to lifelong learning and your own Continuing Professional Development.
-
A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working.
-
Excellent written and verbal communication skills.
-
Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope.
-
Adept at building relationships with colleagues, service-users (members) and partner organisations.
-
A people-centred, compassionate, and non-judgemental approach.
-
A belief and enthusiasm for 999 Club’s mission.
-
A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice.
Expectations for all 999 Club staff
-
Adhere to 999 Club’s policies and procedures at all times.
-
Demonstrate and uphold the values of 999 Club in all interactions.
-
Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients.
-
Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team.
-
Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed.
Safeguarding
This post is subject to…
-
An basic Disclosure and Barring Service (DBS) check.
-
Two satisfactory references.
-
999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment.
This role is exempt from the Rehabilitation of Offenders Act.
How to apply
Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications..
Equalities statement
At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered.
We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact.
We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience.
We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive.
Please email Ben Latham, Head of Fundraising with a CV and Cover Letter outlining your suitability for the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a passionate and empathetic individual who has the skills, knowledge and experience in coordinating casework and undertaking reporting of data to stakeholders. The IPO will undertake and be responsible for a range of administrative functions to advance and simply casework flow under the Sub-Regional Immigration Advice Service (SIAS) project. The IPO must have the ability to communicate effectively with referring agencies and stakeholders on a regular basis. The IPO will organise and present data to funders and others on behalf of NKLC. The IPO would have a good general understanding of Legal Aid casework, and the regulatory obligations set by the SRA and IAA.
The IPO will work closely with the Immigration Supervising Solicitor (ISS), Director and general admin team to progress and maintain the SIAS project. The IPO will manage referrals, liaise with the immigration team, and undertake a variety of administrative functions to maintain and resolve associated issues within the immigration department. Where appropriate, the IPO will arrange appointments, attend triage sessions off-site and liaise with referring agencies to ensure that caseworkers can advance casework as efficiently as possible.
Whilst the post is open to all, we are particularly keen to attract candidates who are from backgrounds currently underrepresented by the law and who have experienced some of the issues many of our client’s face.
How to Apply
To apply for the post, please email your CV with a detailed statement of no more than 1000 words to demonstrating how you meet the Person Specification Criteria and Specific Details section. You must cover all sections of the Specification in the same order.
Candidates must have the right to work in the UK without sponsorship and employment will be subject to DBS clearance. This role is not open for Job Share
Closing date for applications:
Applications will be reviewed, and interviews offered on a rolling basis until the position is filled. Shortlisted candidates will be initially contacted by email. If you have not received a response within 7 days of submission, please assume your application was un
The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a motivated and pro-active Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate. You will have experience of analysing, developing, and communicating policy issues, excellent communication and influencing skills and the ability to present findings and recommendations to a range of audiences. The post holder will have excellent attention to detail and the ability to prioritise and work under pressure.
The successful candidate will be a highly regarded ambassador for Myeloma UK with a desire to continuously improve and to make a difference while working flexibility and using their own initiative.
Experience of public/patient engagement work, participating in government policy consultations and patient advocacy campaign work would be beneficial but not essential.
About the role
As the Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will support Myeloma UK’s ambition to deliver personalised medicine, such that every person living with and affected by myeloma and associated conditions has access to the best diagnostics, treatment and care services and quality of life experience.
Your role is vital to developing strategic approaches to UK health policy legislation and consultations to ensure that UK government and devolved nations healthcare policy supports the needs of people living with and affected by myeloma and associated conditions.
You will support the Policy Manager to assess existing healthcare policies, regulations and legislation to understand their implications for myeloma-specific healthcare systems, providers and patients
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 12 May 2025 and interviews will be held w/c 19 May 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
This role focusses on raising funds for Bowel Research UKs medical research projects and work that focuses on patient and public involvement. Funds raised will be a mix of restricted project funding and unrestricted funds that can support the organisations core operations.
You will need to work closely with colleagues in Research and Patient & Public Involvement to ensure you have a strong understanding of current funding needs and research successes. You will take the lead on seeking out new prospects and nurturing existing relationships to significantly grow income. You will achieve this by researching sources of funding, devising individually tailored applications, maintaining excellent communications with existing and potential donor trusts and foundations, delivering an agreed income target as well as growing funding from these sources.
The role will include researching relevant opportunities, identifying the most appropriate projects, writing and submitting applications and ensuring excellent donor management, development and reporting. Trusts and Foundations income is a cornerstone of Bowel Research UKs charitable income each year and is responsible for around a third of fundraised income. The organisation has assessed the trusts' function recently, the outcome of which shows that there is scope to significantly grow this area of activity. Full support will be given to the Trust Fundraising Manager to enable this growth to happen.
You will be a motivated self-starter able to write, budget and communicate effectively. You will develop relationships with ease and feel able to positively influence colleagues at all levels of an organisation. The position requires someone with a positive attitude who is determined and resilient.
If you are someone who is or has operated at a senior trust fundraiser level, or someone who can demonstrate experience of developing a trust and grants pipeline, creating compelling applications and directly delivering income success, then this role might be for you.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact Jo to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
Closing date for applications: Midnight Wednesday 30th April
Interviews are expected to be held on Thursday 8th May (virtually)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Brand and Content Manager
Remote (UK-based) | Full-time | Flexible working | Competitive salary + excellent benefits
You would be part of an innovative organisation working to support teachers and improve pupils’ access to quality education.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
-
Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
-
Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
About the Role
Ready to lead bold, creative brand marketing and make an impact in education? Oak National Academy is looking for a Brand and Content Manager to shape how we communicate with teachers and champion our mission.
You’ll plan and deliver standout campaigns, develop compelling content plans — from blogs to social to video — and build multi-channel brand awareness. With a clear editorial eye and data-driven mindset, you’ll ensure everything we create strengthens our brand and connects with our audience.
This is a hands-on, strategic role for someone who thrives on turning big ideas into brilliant content. If you’re passionate about purposeful work and know how to build a brand with impact, we’d love to hear from you.
What You’ll Be Doing
-
Develop and deliver a comprehensive brand marketing plan, leading marketing campaigns and content plans that deliver Oak’s goals.
-
Manage the creation of high-impact communications content (blogs, case studies, social content, videos) that enhance Oak’s brand and position us as experts in education.
-
Oversee Oak’s organic social media and content creator partnerships, to increase awareness and strengthen our brand messages.
-
As a member of the Oak Team, you will contribute to the wider success and culture of the organisation and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.
-
Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.
-
Deputise for the Lead School Support Manager and take on other general responsibilities as required.
What We’re Looking For
-
5+ years experience in brand marketing management.
-
Proven success in collecting, analysing and using qualitative and quantitative data to measure and improve brand performance.
-
Extensive knowledge in content marketing and using editorial management to maintain a strong, engaging brand presence.
-
Proven success in growing audiences through organic social media channels and working collaboratively with content creators.
Our Benefits
-
25 days annual leave, plus one extra day for each year of service (up to 28)
-
Additional Oak closure days over Christmas/New Year
-
11% employer pension contribution (with no minimum employee contribution)
-
A 36-hour working week, with half-days on Fridays or every other Friday off
-
Fully remote working — we’ll support your home set-up and offer coworking options if preferred
-
Termly in-person offsites to collaborate, connect, and have fun
-
A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
-
Location: Remote, but you must be based in the UK with the legal right to work here
-
Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
-
Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Do you want to make life better for LGBT victims and survivors of abuse?
Galop, the UK’s LGBT anti-abuse charity, is seeking an Individual Giving Manager to join our Fundraising & Comms team.
Founded in 1982, Galop works directly with thousands of LGBT people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT people, for LGBT people, and the needs of our community are at the centre of what we do.
We run a National Abuse & Violence Helpline, which brings together our four national support helplines for LGBT victims and survivors of: domestic abuse; hate crime; rape and sexual abuse; and so-called “conversion therapy”.
We provide longer-term support to thousands of LGBT victims and survivors of abuse through our advocacy and therapeutic services. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.
We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT victims and survivors of abuse and violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT people around the country.
About the Individual Giving Manager role
We began investing in Individual Giving in October 2023, with some key foundation building and early fundraising activity having taken place since then. This role aims to develop and secure a diverse range of funding streams in order to deliver our ambitious fundraising growth plans over the next 3 years.
In this role, you’ll work with our Head of Fundraising and Comms to grow our income from individuals, to ensure the long-term stability of the charity, helping us to deliver support to as many LGBT victims and survivors of abuse as possible. This is an exciting opportunity to grow a programme with a compelling cause, and is ideal for a fundraiser looking to run a career-defining programme.
This is a pivotal moment in Galop’s journey. We have grown quickly over the last six years and you’ll help to shape the future of our work and reach more of our community. You’ll also be helping to amplify the voices of LGBT survivors of abuse.
Location: Galop’s offices are located in London. Hybrid working is available and we are open to majority remote working.
Hours: Full Time (35 hours per week)
Contract: Permanent
Reports to: Head of Fundraising and Comms
Salary: £40,720.38 - £43,872.48 (including Inner London Weighting of £4,129.42)
Closing Date
Applications should be submitted by 10:00am on 30th April 2025.
First round interviews will be held on 8th, 9th and 12th May 2025.
REF-220936