Service manager jobs in whyteleafe, surrey

Want to use your Communications and Marketing skills to help combat the crisis of homelessness? 

As increasing numbers of people continue to be forced into homelessness we need a passionate and talented professional who can help us grow and strenghten our loyal supporter base at a critical time for the organisation. 

WHO WE ARE  

The 999 Club is a small charity doing big things with local people facing homelessness. For over 30 years we’ve been in the heart of Deptford providing warm welcomes and wraparound services ensuring those who need us are given the best chance of leaving homelessness behind for good.  

Our Gateway Drop-In Centre offers nutritious meals, laundry and medical facilities, showers, IT access, phone charging , a safe space to rest and a dedicated Women’s Sanctury.  

When members feel ready, our team of expert staff are on hand to support them into suitable accommodation where possible, secure income via paid work or benefits, and provide immigration signposting for those who need it. Once housed, our Move+ programme continues to work with them to ensure they settle into new accommodation with the knowledge, skills, community and hope required to thrive in their new life.  

We also run The Bridge, a free six-week evening mental health course open to anyone in the community experiencing mental distress. The programme provides a practical toolkit to support long-term mental wellbeing.  

JOB OVERVIEW AND OBJECTIVES 

This newly created role will play a vital role in advancing 999 Club’s ambitious plans to enhance its status, reputation, and support among both existing and wider audiences. At this pivotal moment in the charity’s history, the postholder will work closely with the Head of Fundraising and Communications and the Members’ Committee to co-develop and implement a bold new communications and marketing strategy. 

Building on last year’s extensive rebrand, this role will ensure that the voices of those with lived experience remain central to the organisation’s messaging and identity. A key focus will be strengthening internal and external communication, uniting our diverse membership—which includes staff, clients, volunteers, trustees, and supporters—while also reaching new audiences through social media, direct marketing, PR, and media outreach. 

A major priority will be the relaunch and expansion of the 999 Club’s Membership Scheme and Patrons Programme, designed to deepen awareness and support for 999 Club across Southeast London and beyond. Underpinning these efforts, the postholder will manage the Donorfy CRM database and ensure the ongoing maintenance and development of our WordPress website. 

KEY RESPONSIBILITIES AND DUTIES  

• Manage 999 Club’s social media across all major platforms, creating engaging content that amplifies member voices and resonates with wider audiences. 

• Identify and sensitively share compelling stories that inspire support, avoid clichés and reinforce 999 Club’s themes of positivity, progress, and hope. 

• Produce dynamic newsletter content that strengthens reader engagement and drives action. 

• Work with the Head of Fundraising and Communications to eensure that all design and communications align with 999 Club’s brand style, visual identity, and tone of voice. 

• Handle press enquiries and proactively promote 999 Club’s work across media channels. 

• Establish a Patrons Programme that reflects 999 Club’s our unique and diverse character and supports strategic growth. 

• Launch and develop the Membership Scheme, securing partnerships with local businesses in Lewisham and Greenwich to boost visibility and support. 

• Maintain and manage the Donorfy database, ensuring accurate donor records, reporting, and updates. 

• Produce regular reports, data and analytics on social media and website activity to inform strategy.

• Identify opportunities for promotion and outreach, and represent 999 Club at events, festivals, and meetings. 

• Maintain and update the WordPress website, applying best practices in SEO and accessibility. 

• Support colleagues with research, case studies, consultations, and other initiatives.

• Stay at the forefront of digital trends by networking, researching, and attending CPD and training.  

• Engage with the wider sector on regional and national campaigns. 

PERSON SPECIFICATION 

Qualifications 
Desirable: 

• Evidence of Continuing Professional Development e.g. courses, training, other or qualifications. 

• Educated to degree level (or equivalent), preferably in design, marketing or a related field and/or a profession. 

Experience and knowledge 

Essential: 

• Proven expertise in communications, marketing, and brand development. 

• Strong customer service and public relations skills. 

• High confidence with IT systems and a willingness to learn new platforms. 

• Experience maintaining a CRM database. 

• Experience in website design, management, and upkeep. 

• Hands-on experience managing social media for an organisation, charity, or company. 

• Ability to create high-quality, branded designs using Adobe and Canva. 

Desirable: 

• Experience working in a community organisation or charity. 

• Knowledge of best practices related to homelessness. 

• Experience writing press releases and building relationships with media contacts. 

• Experience developing and/or managing Membership or Patron schemes. 

• Experience working with legacy media. 

• Knowledge of digital innovation and online fundraising. 

Skills and personal characteristics  

• An ability to be dynamic and to think creatively and strategically. 

• A solutions-focused mindset with a proactive approach to problem-solving. 

• Excellent time management and prioritisation skills, with the ability to work both independently and collaboratively. 

• A commitment to lifelong learning and your own Continuing Professional Development. 

• A growth mindset: a willingness to challenge, be challenged and accept new ideas and ways of working. 

• Excellent written and verbal communication skills. 

• Strong storytelling ability, with sensitivity to ethical considerations and a deep respect for 999 Club’s themes of positivity and hope. 

• Adept at building relationships with colleagues, service-users (members) and partner organisations. 

• A people-centred, compassionate, and non-judgemental approach. 

• A belief and enthusiasm for 999 Club’s mission. 

• A deep understanding of and commitment to Equity, Diversity and Inclusion and Social Justice. 

Expectations for all 999 Club staff 

• Adhere to 999 Club’s policies and procedures at all times. 

• Demonstrate and uphold the values of 999 Club in all interactions. 

• Foster a positive, trauma-informed culture by modeling pro-social behavior, challenging discrimination, and promoting respect among colleagues and clients. 

• Actively participate in briefings and team meetings, contributing ideas and solutions to support the wider team. 

• Take initiative to address tasks or issues as they arise, including providing cover for colleagues and handling additional duties as needed. 

Safeguarding 

This post is subject to… 

• An basic Disclosure and Barring Service (DBS) check. 

• Two satisfactory references. 

• 999 Club is committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff to share and demonstrate this commitment. 

This role is exempt from the Rehabilitation of Offenders Act. 

How to apply 

Please send a CV and cover letter outlining your suitability for the role to Ben Latham, Head of Fundraising and Communications.. 

Equalities statement 

At 999 Club, diversity and inclusion are at the heart of everything we do. We celebrate and value individual differences and are committed to creating a workplace where everyone feels respected and empowered. 

We particularly welcome team members with lived experience relevant to our work, as we believe this enriches our understanding and impact. 

We encourage applicants with disabilities to let us know about any adjustments they may need during the application and interview process. We are committed to ensuring a fair and accessible recruitment experience. 

We are committed to maintaining an inclusive, accessible, and equitable workplace where everyone can thrive. 

Individual Giving Manager
 
Do you want to make life better for LGBT victims and survivors of abuse?
 
Galop, the UK’s LGBT anti-abuse charity, is seeking an Individual Giving Manager to join our Fundraising & Comms team.
 
Founded in 1982, Galop works directly with thousands of LGBT people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT people, for LGBT people, and the needs of our community are at the centre of what we do.
 
We run a National Abuse & Violence Helpline, which brings together our four national support helplines for LGBT victims and survivors of: domestic abuse; hate crime; rape and sexual abuse; and so-called “conversion therapy”.
 
We provide longer-term support to thousands of LGBT victims and survivors of abuse through our advocacy and therapeutic services. We are person-centred, empowerment-based, and trauma-informed – meaning our focus is always on helping our clients decide what is best for them, and then supporting them through their journey.
 
We use what we learn through working on the frontlines with clients to work on national and local policy change, to improve outcomes for LGBT victims and survivors of abuse and violence. We push for legislative change, improved statutory guidance for victims, and better understanding of the needs of LGBT people around the country.
 
About the Individual Giving Manager role
 
We began investing in Individual Giving in October 2023, with some key foundation building and early fundraising activity having taken place since then. This role aims to develop and secure a diverse range of funding streams in order to deliver our ambitious fundraising growth plans over the next 3 years.
 
In this role, you’ll work with our Head of Fundraising and Comms to grow our income from individuals, to ensure the long-term stability of the charity, helping us to deliver support to as many LGBT victims and survivors of abuse as possible. This is an exciting opportunity to grow a programme with a compelling cause, and is ideal for a fundraiser looking to run a career-defining programme.
 
This is a pivotal moment in Galop’s journey. We have grown quickly over the last six years and you’ll help to shape the future of our work and reach more of our community. You’ll also be helping to amplify the voices of LGBT survivors of abuse.
 
Location: Galop’s offices are located in London. Hybrid working is available and we are open to majority remote working.
Hours: Full Time (35 hours per week)
Contract: Permanent
Reports to: Head of Fundraising and Comms
Salary: £40,720.38 - £43,872.48 (including Inner London Weighting of £4,129.42)
 
Closing Date
 
Applications should be submitted by 10:00am on 30th April 2025.
First round interviews will be held on 8th, 9th and 12th May 2025.
 
REF-220936

This role focusses on raising funds for Bowel Research UKs medical research projects and work that focuses on patient and public involvement. Funds raised will be a mix of restricted project funding and unrestricted funds that can support the organisations core operations.

You will need to work closely with colleagues in Research and Patient & Public Involvement to ensure you have a strong understanding of current funding needs and research successes. You will take the lead on seeking out new prospects and nurturing existing relationships to significantly grow income. You will achieve this by researching sources of funding, devising individually tailored applications, maintaining excellent communications with existing and potential donor trusts and foundations, delivering an agreed income target as well as growing funding from these sources.

The role will include researching relevant opportunities, identifying the most appropriate projects, writing and submitting applications and ensuring excellent donor management, development and reporting. Trusts and Foundations income is a cornerstone of Bowel Research UKs charitable income each year and is responsible for around a third of fundraised income. The organisation has assessed the trusts' function recently, the outcome of which shows that there is scope to significantly grow this area of activity. Full support will be given to the Trust Fundraising Manager to enable this growth to happen.

You will be a motivated self-starter able to write, budget and communicate effectively. You will develop relationships with ease and feel able to positively influence colleagues at all levels of an organisation. The position requires someone with a positive attitude who is determined and resilient. 

If you are someone who is or has operated at a senior trust fundraiser level, or someone who can demonstrate experience of developing a trust and grants pipeline, creating compelling applications and directly delivering income success, then this role might be for you.

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact Jo to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

Closing date for applications: Midnight Wednesday 30th April 

Interviews are expected to be held on Thursday 8th May (virtually) 

Brand and Content Manager

Remote (UK-based) | Full-time | Flexible working | Competitive salary + excellent benefits

You would be part of an innovative organisation working to support teachers and improve pupils’ access to quality education.

Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.

Our culture has been independently recognised through:

• Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)

• Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact

�� About the Role

Ready to lead bold, creative brand marketing and make an impact in education? Oak National Academy is looking for a Brand and Content Manager to shape how we communicate with teachers and champion our mission.

You’ll plan and deliver standout campaigns, develop compelling content plans — from blogs to social to video — and build multi-channel brand awareness. With a clear editorial eye and data-driven mindset, you’ll ensure everything we create strengthens our brand and connects with our audience.

This is a hands-on, strategic role for someone who thrives on turning big ideas into brilliant content. If you’re passionate about purposeful work and know how to build a brand with impact, we’d love to hear from you.

What You’ll Be Doing

• Develop and deliver a comprehensive brand marketing plan, leading marketing campaigns and content plans that deliver Oak’s goals. 

• Manage the creation of high-impact communications content (blogs, case studies, social content, videos) that enhance Oak’s brand and position us as experts in education.

• Oversee Oak’s organic social media and content creator partnerships, to increase awareness and strengthen our brand messages.

• As a member of the Oak Team, you will contribute to the wider success and culture of the organisation and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.

• Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.

• Deputise for the Lead School Support Manager and take on other general responsibilities as required.

  What We’re Looking For

• 5+ years experience in brand marketing management.

• Proven success in collecting, analysing and using qualitative and quantitative data to measure and improve brand performance.

• Extensive knowledge in content marketing and using editorial management to maintain a strong, engaging brand presence.

• Proven success in growing audiences through organic social media channels and working collaboratively with content creators.

�� Our Benefits

• 25 days annual leave, plus one extra day for each year of service (up to 28)

• Additional Oak closure days over Christmas/New Year

• 11% employer pension contribution (with no minimum employee contribution)

• A 36-hour working week, with half-days on Fridays or every other Friday off

• Fully remote working — we’ll support your home set-up and offer coworking options if preferred

• Termly in-person offsites to collaborate, connect, and have fun

• A culture that genuinely supports flexibility, autonomy, and trust

�� Inclusion and Belonging

We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.

We use the Applied recruitment platform to help reduce bias in our hiring process. 

�� Key Info

• Location: Remote, but you must be based in the UK with the legal right to work here

• Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time

• Closing date: We’ll be reviewing applications as they come in and may close the role early

If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.

Dept: Housing
Contract Type: FTC (12 month maternity cover)
Location: Remote with occasional onsite work
Hours: Full time 35 Hours
Working Pattern: Monday to Friday
Grade / Salary Band: £36,173 - £38,182
Direct Reports: Senior Regional Leads x 3
Travel: Occasional on-site work
 
Benefits:

• 25 days holiday plus bank holiday (Pro rata)
• Flexible working
• End of Year shutdown
• Opportunities for Learning & Development
• Line Manager
• Head of Housing

About Standing Together:
 
Standing Together is a UK-based charity dedicated to ending domestic abuse and creating safer communities. We work collaboratively with various stakeholders, including local authorities, police, and health services, to improve responses to domestic abuse and support survivors. We pioneered the Coordinated Community Response (CCR) approach in the UK, a multi-agency partnership model that ensures the safety of survivors while holding abusers accountable.
 
Through innovative training, advocacy, and community engagement, we empower individuals and organisations to challenge and change the systems that allow domestic abuse to persist. Our mission is to ensure everyone can live free from violence and abuse, fostering a culture of respect and equality. By leveraging research and best practices, we strive to influence policy and practice, making a meaningful impact in the lives of those affected by domestic abuse.
 
Purpose of the role:
 
The Domestic Abuse Housing Alliance (DAHA) is the leading specialist domestic abuse organisation supporting housing providers to improve their response to domestic abuse, through our membership model, accreditation framework and training packages.
 
We use our practice-based experience to work alongside partners across the housing and domestic abuse sector to influence policy and national decision making through our DAHA-led National Domestic Abuse & Housing Policy and Practice Group
 
Our model for a housing response to domestic abuse is nationally recognised as best practice, through the Domestic Abuse Act Statutory Guidance 2022, and is endorsed by the Domestic Abuse Commissioner for England & Wales, Nicole Jacobs.
 
As the DAHA Programme Manager will oversee the development, delivery, and funding of the DAHA programme, ensuring it aligns with the business plan and strategy. This role is responsible for managing the DAHA accreditation framework, membership, training, and driving programme growth and sustainability. By leading the DAHA programme, the role directly contributes to improving the housing sector’s response to domestic abuse, ensuring survivors receive trauma-informed, needs-based housing support that enhances their safety and recovery.
 
Key Duties – What you will be doing:

• Lead and oversee the DAHA accreditation and assessment framework
• Manage Senior Regional Leads to ensure effective delivery of accreditation processes.
• Oversee the development of proposals, contracts, and agreements with housing providers seeking accreditation.
• Monitor and evaluate the impact of DAHA accreditation on service delivery.
• Promote and advocate for DAHA accreditation through events, social media, and policy engagement.
• Collaborate on developing and ensuring the sustainability of DAHA Membership and Training Models.
• Support the delivery of DAHA’s training packages for housing providers.
• Ensure financial sustainability of DAHA models, providing quarterly updates.
• Champion DAHA’s anti-racist and intersectional work in housing provision.
• Support recruitment, team communication, and the implementation of the DAHA strategy.

 
About You – Skills & Experience:

• In-depth understanding of the intersections of Violence Against Women and Girls (VAWG), domestic abuse, and housing, with a strong commitment to an intersectional and anti-racist approach.
• Extensive knowledge of the DAHA accreditation programme, including the unique challenges faced by national housing providers in implementing and maintaining accreditation.
• Comprehensive understanding of domestic abuse and housing legislation, guidance, and best practice standards, with the ability to apply this knowledge to support housing providers.
• Proven experience in both frontline and second-tier roles within the housing and domestic abuse sectors, demonstrating a holistic understanding of the issues and effective response strategies.
• Demonstrated ability to influence national policy and practice by collaborating with key stakeholders and advocating for improvements in housing and domestic abuse responses.
• Strong leadership experience, including providing strategic oversight, managing team priorities and resources, and offering line management support to ensure effective delivery.
• Experience in managing business plans and budgets, with a proven track record in monitoring income and expenditure, identifying and managing risks, and ensuring sustainability.
• Proven ability to develop and implement robust project monitoring and evaluation frameworks, producing comprehensive reports for funders and project partners.
• Exceptional organisational and prioritisation skills, with the ability to manage multiple projects, deadlines, and competing priorities effectively.
• Excellent verbal communication skills, with the ability to build and maintain strong working relationships with internal and external partners at all levels.
• Extensive experience in confident and effective public speaking, including delivering training, webinars, presentations, and workshops.
• Outstanding written communication skills, with experience preparing high-quality funding proposals, reports, service level agreements, and clear guidance.

 
Join Us If...
 
You’re passionate about improving responses to domestic abuse and housing, thrive in a collaborative environment, and are committed to making a real impact. We’d love to hear from you.
 
Right to Work and DBS Check
 
Applicants must have the right to work in the UK and will undergo a Disclosure & Barring Service (DBS) check, funded by Standing Together, in accordance with Charity Commission guidelines. 
 
Equality, Diversity, and Inclusion
 
At STADA, we are committed to fostering an inclusive workplace. We do not discriminate based on race, religion, sexual orientation, disability, age, national origin, marital status, medical history, parental status, or genetic information. Our goal is to create a workforce that reflects society and ensures every employee feels valued and empowered to perform their best. We encourage applications from individuals of all backgrounds and experiences.
 
Information
 
Appointment will be subject to a satisfactory DBS check.

Please ensure your CV is no longer than 3 pages and Cover Letter is no longer than 1 page.

Please note that we may close this job advert early if we receive a high volume of applications.
 
REF-221062

Purpose of the Position 

This role is central to driving and expanding our fundraising efforts through the strategic cultivation and stewardship of trusts and foundation relationships. This position is instrumental in identifying and securing sustainable funding sources to support World Bicycle Relief’s mission, ensuring that more people are mobilised through the Power of Bicycles.

This role requires a strong partnership with the UK Managing Director, ensuring that fundraising strategies are robustly executed and aligned with organisational goals.

The ideal candidate will be eager to work with a small, but impactful UK team while collaborating with a dynamic international team of change champions, dedicated to transforming lives through The Power of Bicycle.

About Us 

World Bicycle Relief (WBR) is a global organisation that mobilises people through the Power of Bicycles. We envision a world where distance is no longer a barrier to education, health services, and economic opportunity. A catalyst for change, World Bicycle Relief helps people in need realise their goals by providing a tool that will support them to access education, markets, health facilities and vital services they need to thrive. Equipped with a purpose-designed Buffalo Bicycle from World Bicycle Relief, students, health workers and entrepreneurs in low-income regions create opportunities for themselves, their families and entire communities. 

WBR UK is a registered charity and a subsidiary of World Bicycle Relief NFP (WBR NFP).  WBR NFP operates through WBR not for profit subsidiaries and through its social enterprise company, Buffalo Bicycles.  Together the WBR Group provides transport solutions to those who cannot afford them, with donations through WBR and sales of bicycles and spare parts through Buffalo Bicycle Limited.  Buffalo Bicycle Limited also offers users repair and maintenance services via a retail network of shops and local mechanics. WBR has distributed over 870,000 fit-for-purpose bicycles and trained over 3,350 community-based mechanics. Our impact is clear: girls with Buffalo Bicycles boost their school attendance by almost a third; health care workers see nearly twice as many patients each day and 80% of households using a Buffalo bicycle report higher incomes.

Responsibilities

• Collaborative Strategy Execution: Works closely with the UK Managing Director, incorporating programmatic priorities for developing key funding partnerships, to align and execute the trusts and foundations fundraising strategy.
• Strategic Growth & Income Diversification: Supports the development of and executes a growth strategy to increase trust and foundation income, leveraging both existing and new opportunities, including institutional fundraising and government funding where relevant.
• Prospecting & Pipeline Development: Proactively identifies, researches, and cultivates new trust and foundation prospects to expand the current portfolio and drive significant new revenue growth in alignment with fundraising targets.
• Relationship Management & Stewardship: Establishes, nurtures, and manages strong relationships with trust and foundation donors, ensuring tailored engagement, timely reporting, and strategic alignment with donor priorities to maximize long-term support.
• Proposal & Fund Development: Leads the development and submission of compelling funding proposals to generate revenue, while ensuring collaboration with the global proposal development enablement function for high-value (£100k+) opportunities. Edits concepts, proposals, pitch decks and stewardships materials. 
• Cross-Functional Collaboration: Works closely with WBR’s global Development & Marcomm and proposal development team to source insights, data, and programmatic information that strengthen proposals and enhance donor engagement, ensuring UK efforts align with international fundraising strategies.
• Other duties as assigned.

Minimum Education, Training and Experience Requirements

• A combination of education and experience that yields the required knowledge, skills and abilities
• Advanced knowledge of and proven skills in grant writing 
• Experience securing new income and growing existing income from Trusts and Foundations partnerships.
• Proven skills in relationship management 
• Advanced written and oral communication skills
• Proven customer service skills
• Detail oriented with strong time management
• Ability to work independently and as a team member
• Ability to adapt to the constant change of a fast-growing organization
• Ability to handle sensitive and confidential information with discretion
• Ability to maintain integrity, honesty and ethics in all work-related matters
• Advanced knowledge and skills in standard office procedures and software (e.g., Microsoft Office suite, Asana, Google Suite and Salesforce).

Remote Work Location with some UK and International Travel Required

Finance Manager - Technical - NGO sector

Are you a technically strong Finance Manager with experience working with auditors and have strong UK Charity SORP experience?

Charity People are working with a £23million turnover NGO, reporting to the Financial Controller.

This is a newly created role, where you are required to come to London twice a week. Working very closely with a forward-thinking Financial Controller and non-finance teams, you will have responsibility for managing the UK Audit, UK banking, empowering and managing the Staff Accountant based in the USA and working closely with budget holders.

Candidates applying for this role, must have very strong technical skills and should be able to reconcile both UK and US entities.

Salary: £59,220 - £65,128 per annum coming to the clients office based in Central London

Contract: Permanent, 37.5 hours per week. Some days you will be required to work late due to the Financial Controller being based in the USA. Client is very flexible as long as the hours are covered.

Location: 3 days working from home and 2 days in the office - Central London

 

This is an exciting time to join this growing organisation and bring your skills and knowledge. Candidates with strong technical skills working within the NGO sector who are Qualified by Experience (QBE) or active studiers are encouraged to apply.

Some of your key duties and responsibilities are;

• Conduct monthly reconciliations of UK and US general ledger accounts
• Lead and project manage the completion of UK annual audit and Annual Report production in accordance with UK Charity SORP
• Manage UK Banking relationship and debit / credit card solutions
• Prepare monthly global bank account reconciliations
• Manage and reconcile global receivable accounts
• Supervise Staff Accountant and review their work on global AP processes
• Great attention to detail
• Prepare Investment Account Reconciliations
• Finance lead on quarterly program and grantmaking reconciliation meetings
• Conduct monthly reconciliation with the Development Team
• Support preparation of Budget versus Actual reporting for departmental budgets
• Support on development of financial portion of donor proposals for development

Candidates applying for this role must have the following:

• A recognised CCAB qualification (ACA, ACCA, CIMA, CIPFA) or QBE or part qualified candidates with experience working within the NGO sector
• Very strong experience in Charity SORP
• Financial management of charities with commercial subsidiaries and consolidated accounts
• Experience of implementing financial controls
• Managing and empowering a Finance team
• Flexible/adaptable in order to engage with others and to achieve objectives
• Ability to work in a small, fast-paced organization that requires flexibility and a strong sense of initiative
• Ability to successfully manage multiple responsibilities and deadlines
• Effective interpersonal and communication skills, both written and verbal, to articulate financial concepts
  and reports to non-financial stakeholders with a customer service orientation

Role will be closing on : Tuesday 6^th May, 2025. However, the client may chose to close the role earlier if they have suitable candidates

Interview date: W/C 5^th May, 2025 - two stage interview. The appointed candidate will be invited to visit their office based in London and meet the UK based team.

Candidates shortlisted for this role will be required to answer three detailed questions which will give you the opportunity to demonstrate your experience, skills and personality.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

We are looking for a passionate and empathetic individual who has the skills, knowledge and experience in coordinating casework and undertaking reporting of data to stakeholders. The IPO will undertake and be responsible for a range of administrative functions to advance and simply casework flow under the Sub-Regional Immigration Advice Service (SIAS) project. The IPO must have the ability to communicate effectively with referring agencies and stakeholders on a regular basis. The IPO will organise and present data to funders and others on behalf of NKLC. The IPO would have a good general understanding of Legal Aid casework, and the regulatory obligations set by the SRA and IAA.

The IPO will work closely with the Immigration Supervising Solicitor (ISS), Director and general admin team to progress and maintain the SIAS project. The IPO will manage referrals, liaise with the immigration team, and undertake a variety of administrative functions to maintain and resolve associated issues within the immigration department. Where appropriate, the IPO will arrange appointments, attend triage sessions off-site and liaise with referring agencies to ensure that caseworkers can advance casework as efficiently as possible.

Whilst the post is open to all, we are particularly keen to attract candidates who are from backgrounds currently underrepresented by the law and who have experienced some of the issues many of our client’s face.

Due to a recent restructure within the organisation, BVSC are seeking a Community Connect Wellbeing coordinator, who is passionate about improving health and wellbeing within Bexley.

In this role, you will work within a team to empower residents to access local charities, community groups, and services. Working alongside healthcare professionals and local organisations, you’ll help create personalised action plans, provide ongoing support, and ensure that everyone receives the care and guidance they need.

Are you an experienced product manager with excellent people leadership skills, seeking a challenge where you can make a real difference?

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependant on experience

What is the Head of Product?

The Head of Product Management is a newly established role at MSI UK, responsible for driving product management through strategic business analysis and leadership. You will have extensive experience in this, or a similar role applying your product leadership experience to shape digital strategy, develop impactful healthcare products, and guide a team of 6 Product Owners.

The vision for Product Management in MSI UK as a healthcare organisation ensures digital, data, and technology solutions are strategically aligned, user-centric, and drive operational efficiency. This is a unique opportunity to apply your product expertise in a growing and critical healthcare organisation, driving the strategy and development of core digital products. In this role, you will shape impactful solutions that support over 110,000 clients annually.

The Head of Product Management will lead the Product Function with an iterative and agile approach, optimising operations by streamlining manual and complex processes. This role focuses on delivering intuitive, user-friendly digital platforms that enhance the client experience and drive business efficiency.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The Head of Product Management will drive the growth and maturity of a newly established team, ensuring digital products and services support healthcare delivery. This role shapes and executes a product strategy aligned with MSI UK's mission to enhance client care through innovative, user-centered, and data-driven digital solutions.

Responsibilities include:

• Define and communicate a product vision that aligns with strategic healthcare objectives.
• Lead the development, launch, and continuous improvement of digital solutions.
• Build partnerships, negotiate terms, and ensure vendors meet expectations and legal standards.
• Partner with internal and external teams to ensure alignment and adoption of digital products.
• Develop, motivate, and mentor a cross-functional team of product owners.
• Lead user research and leverage health industry trends and emerging technologies.
• Use data analytics to monitor performance and derive actionable insights.
• Provide clear reporting on product progress and outcomes to key stakeholders.
• Work with stakeholders to understand strategies and lead the development of digital roadmaps.
• Stay updated with health industry and technology innovations.
• Reporting: Implement and deliver regular reporting on product development progress and performance metrics.
• Support demand management and technical project management to ensure successful delivery of digital products and enhancements.

What we’re looking for:

• Extensive experience in product management and business analysis in agile environments, ideally in healthcare or charity sectors.
• Strong collaboration skills to foster cross-functional teamwork and a culture of test-and-learn innovation.
• Excellent communication and presentation skills, able to engage stakeholders at all levels and translate complex problems into digital/data solutions.
• User-centric mindset with the ability to balance diverse stakeholder needs (e.g., clients, clinicians, operations).
• Proven leadership of cross-functional teams, with hands-on capability when needed.
• Experienced line manager with a focus on coaching, performance management, and team development.
• Strategic and analytical thinker with a passion for innovation and problem solving.
• Skilled in vendor and partner management and experienced in driving digital/product frameworks and continuous improvement.
• Strong prioritisation skills across diverse workstreams, with financial acumen and stakeholder management.
• Proven ability to measure and improve product performance (e.g., SLA, usage, scalability).
• Deep understanding of agile product lifecycle and technical concepts, able to communicate effectively with non-technical audiences.
• Knowledgeable in current/emerging digital tech, particularly AI, and how it supports strategic goals.
• Willingness to work flexibly, including occasional weekends and national travel.

Contract: Permanent
Salary: £50,000 - £60,000
Location: London-based, hybrid working (minimum 2 days a week in the office)
We are working with a well-established organisation dedicated to shaping access to free television media in the UK.

The Team:
You will be joining a small, high-impact Strategy Team that operates at the intersection of policy, advocacy, and long-term planning. This team plays a crucial role in championing the value of free TV and leading strategic thinking in a rapidly evolving media and regulatory environment.
​​​​​​​
Key Responsibilities:

• Represent the organisation externally at policy events, forums, and meetings.
• Manage relationships and engage with stakeholders across government, regulators, industry bodies, and civil society.
• Lead horizon scanning and research into key policy and regulatory developments impacting the media sector.
• Coordinate responses to policy consultations and inquiries, including from government departments and regulators.
• Develop well-researched, evidence-based policy positions and briefings using both qualitative and quantitative methods.
• Contribute to broader strategic planning efforts and ensure internal teams are informed on relevant policy developments.
• Facilitate internal policy discussions and contribute to building a strong strategic voice for the organisation.

Ideal Candidate:

• Significant experience in a strategy or policy role within the media, government, or regulatory sectors.
• Strong analytical skills with the ability to evaluate research and navigate complex policy environments.
• Experience in writing clear, persuasive policy documents and consultation responses.
• Excellent stakeholder engagement and relationship management skills.
• Knowledge of UK government and regulatory processes; familiarity with European policy is desirable.
• A confident communicator with experience presenting complex information clearly to senior stakeholders.
• Passionate about public service broadcasting and the future of free-to-air television.

As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the recruitment process.

About the role

You will be based in the North East and as a key part of our schools team, help to lead, support and advise the regional team of school Pathways Coordinators, embedding the MCR programme in schools in the region.  You’ll need to be highly motivated to ensure that all care-experienced young people and those experiencing disadvantage are supported to find, grow and use their individual talents and that their education, employment choices and life changes outcomes are maximised.

Key responsibilities:

• Provide support, development, training, management and motivation to MCR staff in schools

• Support school integration of the programme and a consistently high quality standard of programme delivery

• Develop and support partnerships with the Local Councils, further and higher education institutions, local business and all MCR stakeholders

• Provide analysis of programme performance, impact and development

About you

• Experience of developing and effectively managing teams and programmes

• Self-motivated and skilled at motivating others

• Experience of or strong interest in working or volunteering in the third sector

• Experience of working within or in collaboration with secondary schools

• Excellent communication and presentation skills

• Attention to detail and ability to prioritise

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007.  Our mentoring programme is now delivered in schools across the whole of Scotland as well as South East England.  We are delighted that we are now launching the MCR programme in the North East of England and we are committed to helping the region’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances.  Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference.  You will be joining a friendly and supportive team who love what they do and enjoy working with each other.  We model our values and many of us are also mentors ourselves.

Benefits of working for MCR Pathways include:  33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday,  Life Assurance - 4 x salary,  Living Pension Employer.

Firstly, thanks for your interest in this post.  We hope you see a role for you here at Age UK Lambeth. 

This is an exciting time for us and Age UK Lambeth. We have just been awarded a contract to deliver Preventative Services in Lambeth for five years with a possibility for an extension for two years. As well as holding a contract with them for delivery of the Adult Social Care Front Door service.

We are looking for a Finance Manager with experience in contract negotiation to join our  Senior Management Team (SMT) for two days a week.  We have a track record in successful grant applications and are looking to generate income from the delivery of services.

We want to find someone who can use their financial and analytical skills to support our SMT in growing our Charity to support residents in Lambeth. The postholder will be supported by our Finance Officer in delivering our finance operations.

If you would like an informal conversation about the post, please feel free to contact me by m email.

We hope that you find this post an exciting prospect for you and look forward to receiving your application. 

I wish you well in your application 

Paul Coles 

Chief Executive 

Digital Marketing Manager - Maternity Cover

Contract: Fixed Term Contract, Full Time, 35 hours per week

Location: London, UK subject to the right to work.

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role. 

Salary: £43,668 - £45,851 dependent on experience, per year with excellent benefits.

About WaterAid

Want to use your skills in digital marketing to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Digital Marketing Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team

The WaterAid Supporter Marketing team plays a pivotal role in shaping the dialogue with our supporters, defining and facilitating their crucial contribution to driving our mission forward – ensuring everyone, everywhere has access to clean water, decent toilets and good hygiene.

About the Role

As our Digital Marketing Manager, you will find creative ways of building WaterAid’s online presence primarily through paid media channels.

In this role, you will take direct responsibility for developing and implementing key campaign and project strategies as well as identifying opportunities for growth within the digital programme.

You’ll also: 

• Accountable for planning and executing integrated campaigns that combine digital and offline marketing channels to deliver cohesive, measurable results aligned with overall marketing objectives.
• Responsible for budget management and reporting on income and expenditure.
• Work with external creative and media partners on projects within agreed budgets.
• Devise and execute a continuous programme of content optimisation and testing through a rigorous test to learn methodology, regularly monitoring, evaluating and analysing campaigns.

Requirements

You have a track record in and passion for digital marketing, with experience in paid digital media planning, buying and budget management.

To be successful, you’ll need: 

• Experience working on integrated digital marketing campaigns and strategies.

• Hands-on experience managing creative agencies to develop content and assets for paid digital campaigns.

• Experience in building and managing marketing campaigns on social platforms (including Facebook, Instagram, TikTok and LinkedIn), Google Ad campaign types and programmatic advertising, taking decisions, testing and publishing without supervision.
• The ability to analyse user experience data with CRO testing, conduct A/B tests, optimise conversion funnels, improve user experience working with our Digital Product team to implement changes
• Excellent stakeholder management skills and strong communications skills, both written and verbal.
• Lead on the management and development of our ecommerce sites (Shop for life and Store). Working with agencies and wider teams to ensure consistent updates and optimisations, creating and executing data -driven campaigns to maximise conversions and deliver growth.
• Knowledge of a range of measuring tools (including GA4) and the ability to understand and translate data and analytics into insight that can be understood and applied by wider teams.

Although not essential, we also prefer you to have:

• Familiarity with owned, earned, and shared media.

• Experience creating and pitching business plans.

• Drupal website management and use of CMS.

Closing Date: Applications will close at 12pm UK time on Monday 6 May 2025. Availability for interview is required week commencing 12 May 2025.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.

*Please indicate in the summary the relevant skills and experience you bring that makes you an ideal candidate for this role. 

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Benefits

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.