Service manager jobs in whyteleafe, surrey
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please get in touch with Mhairi (details on our website).
The role and your key responsibilities
As a Partner Success Lead your role is to provide world class customer service to our partner base of over 2,500 schools and colleges. You will be responsible for onboarding our new schools and supporting our existing schools to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful.
Your key responsibilities will include:
- Partner management
- Being the first point of contact for enquiries from our existing 2,500+ partners.
- Onboarding our new schools by setting them up on our platform and making sure teachers and students are ready to get the most out of Unifrog.
- Continually improving our onboarding materials and processes using feedback from our partners.
-
Partner training and support
- Training staff remotely on how to use the platform.
- Troubleshooting issues and providing on-the-spot support via phone, email and video calls.
-
Ad hoc tasks
- Leading on and supporting a variety of other projects across other parts of the business during quieter periods.
- Proactively working to foster a sense of community amongst our Unifrog partners and always thinking about how we can promote the sharing and embedding of Unifrog best practice across our partner schools.
- Supporting the team with general admin.
What we’re looking for
-
Excellent customer service
-
Strong organisational skills
-
Ability to work well under pressure
-
Confident working independently but happy to ask for support when it’s needed.
-
Excellent phone manner
-
Keen attention to detail
-
Interest or experience in the education sector an advantage
-
Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Working together
You’ll work alongside three other Partner Success Leads, our Work Experience Lead, and the Head of UK Partner Success. You’ll also have daily contact with people on our data, marketing, sales, finance, and account management teams.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
-
Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
-
Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
-
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
-
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
-
£31,430 per annum (Grade A) plus a share in a company-wide performance bonus.
-
Full-time.
-
Working hours are 8:30am to 4:30pm or Monday to Thursday, and 8:30am to 4:00pm on Friday.
-
28 days paid holiday per year (plus bank holidays).
-
Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).
-
Start date: as soon as possible, though we will be flexible for the right candidate.
-
If you require reasonable adjustments or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
-
We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00 AM (BST) on Thursday 8th May 2025
Stage 1: Application form (~1 hour)
-
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
-
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
-
ii. Our Partner Success Team can receive hundreds of emails and calls each day. How would you manage your time effectively, while maintaining world-class customer service? (250 words)
-
iii. You receive an urgent phone call from a partner school reporting a technical issue that is hindering their use of Unifrog. They are feeling frustrated and are looking for immediate assistance. How would you handle this situation to provide prompt and effective support? (250 words)
Stage 2: Phone task (15 minutes)
Stage 3: Video call interview (1 hour)
-
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
-
Phone interviews will be held throughout the application window. Video call interviews will be held w/c 19th May 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
-
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
-
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
-
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
-
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: London, in office 3 days per week with occasional travel nationally - 2 days can be WfH
We bring the magic of cinema into NHS hospitals
MediCinema is a leading and growing UK charity with a mission to improve the wellbeing of patients, their families and carers through the magic of the shared cinema experience. We do this by building and running high specification cinemas in hospitals, bringing the magic of the silver screen to patients young and old, for free. Our work makes a direct and meaningful impact on the lives of people experiencing some of their most challenging times, and we are proud to work in close partnership with a growing number of hospitals to direclty benefit patient experience.
We have an ambitious growth plan in place for the charity to continue to maximise services at our current sites, to build new MediCinemas and expand services to new hospitals across the country ensuring nationwide reach and impact. This is an exciting time to join our dynamic charity and be a central part of our growth.
We are now looking to expand our Fundraising and Devlopment team in this newly created role. You will have relevant experience likely to have been gained over 1 to 3 years working in fundraising, supporter engagement, or a similar role within a charity or not-for-profit organisation. You must be confident using CRM systems such as Donorfy or similar, and in writing donor communications. Our team is passionate about the work we do and it is crucial that you have a genuine interest in the role fundraising plays in the charity sector as well as a resonance with our cause.
About the role
· Assist the Fundraising department in planning and delivering national and large-scale fundraising activities.
· Assist the Individual Giving Manager in the coordination and delivery of fundraising campaigns and initiatives including our annual Christmas Appeal, ensuring they are executed effectively and efficiently.
· Support the delivery of digital fundraising activities in line with the Fundraising Strategic Framework.
· Support the administration of the individual giving fundraising programme in collaboration with the wider team.
· Assist the Head of High Value and Individual Giving Manager to administer donor support communications.
· Ensure all donors are thanked in a timely manner via e-mail and letters and accurately recorded on our CRM.
· Maintain and update supporter and donor records within the CRM database ensuring they are accurate.
· Support the refinement of systems and processes to enhance donor experience.
· Serve as the first point of contact for Community Fundraising, including emailing and posting fundraising packs and providing fundraising guidance and advice.
· Maintain and develop our low to mid-level Trust and Foundation income, delivering applications and reporting using our Case for Support.
· Respond to general enquiries received over the phone and through the fundraising and general enquires inboxes.
· Liaise closely with colleagues across the charity to support the development of fundraising collateral and materials for fundraising activities.
If this sounds like the career challenge you have been looking for please take a look at the full application pack. We would love to hear from you.
Closing date for applications is 12pm on May 17th 2025. All applications will be anonymised.Please refer to the Recruitment Pack for application details.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.

The client requests no contact from agencies or media sales.
-
Location: London, Birmingham or Bristol (Remote/Hybrid)
-
Permanent contract
-
Part time: 3-4 days a week (21-28 hours)
-
£34,000-£38,000 per annum pro- rata, dependent on skills and experience
A fantastic opportunity for individuals with experience in financial management to join our team as Finance Manager. Envision launched its latest, three-year strategy this year. We aim to build the reach and impact of our work, deepening our presence in our hub cities and expanding into new areas of high need and low charity presence. You will join a team that is determined and energetic; reflective and collaborative; and values the experiences and backgrounds of each person we work with.
As our Finance Manager you will be responsible for the smooth running of the financial administration of the charity. Working closely with the Director of Finance & Operations, you’ll create timely financial reports, budgets & forecasts to inform decision making.
As an experienced manager, you will bring strong financial management skills, efficient administrative systems oversight, and a proven track record of working effectively within small teams. Excellent communication and organisational abilities are essential, along with a proactive, solution-focused approach
Key Responsibilities:
-
Financial Management: Oversee daily operations of the finance function, ensuring accurate month-end processes, preparation of management accounts, maintenance of the Xero accounting system, and strong financial controls and procedures.
-
Team Leadership and Oversight: Manage and support the Business Administration and Finance Officer, reviewing reconciliations and ensuring effective financial operations, including accounts payable/receivable, cash flow, and corporate cards.
-
Forecasting and Budgeting: Lead monthly and quarterly financial forecasting and support the Director of Finance and Operations in developing and monitoring the annual budget.
-
Financial Processing: Ensure all transactions are supported with appropriate documentation, manage income recording with the philanthropy team, and oversee gift aid submissions.
-
Payroll and Pensions: Process monthly payroll and pension contributions through Xero, manage HMRC obligations, and ensure staff expense claims are handled accurately and timely.
-
Compliance and Governance: Prepare statutory returns for the Charity Commission and Companies House, ensuring compliance with all financial and legal reporting requirements.
-
Uphold Envision’s values and be a role model for young people and volunteers.
-
Ensure that all activity is delivered in line with Envision policies and procedures.
Essential Experience, Knowledge and Competencies:
-
Prior experience of working in a similar role (min 2 years)
-
Accounting qualification (e.g. AAT Level 3 or above, ACA, ACCA, CIMA) or Qualified by Experience
-
Experience with IT systems – Office365, Shared drives
-
Excellent communication skills, both written and oral, including the ability to present financial reports and information effectively to a wide variety of audiences.
-
Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
-
Experience with IT systems – Xero, SafeHR, Salesforce, Docusign
-
Experience of the charity sector and its accounting requirements
-
Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
Please note, we are unable to support visa applications and therefore applicants must have the right to work in the UK.
We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight Tuesday 29th April
Please note:
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
The client requests no contact from agencies or media sales.
Contract: 12 month fixed term contract
Closing date: 11:59pm, Sunday 4th May 2025.
Job Title: Campaign Manager - Better Business Act
Why this role?
In this role you would be responsible for driving forward the Better Business Act campaign, building relationships with stakeholders who could help us achieve this critical change and using learning from the campaign to contribute to the strategic design and development of B Lab UK’s policy and public affairs work.
In this role you will:
-
Campaign Development & Management: Lead and execute the Better Business Act (BBA) campaign, set KPIs, track progress, and ensure alignment with B Lab UK’s policy strategy. Oversee BBA communications, manage relationships with spokespeople, and ensure Justice, Equity, Diversity & Inclusion (JEDI) principles are embedded.
-
Technical Specialist & Relationship Management: Advise senior stakeholders on the BBA, represent it at events, build support among business and policy groups, and manage an events program to advance advocacy.
-
Team Management: Line manages the Campaign & Events Coordinator and Public Affairs Officer, providing coaching and ensuring alignment across teams for effective collaboration.
Please refer to the job description for full requirements for this role.
What we’re looking for
We believe someone who has a few of these is well suited to exceed in this role. We would love to hear from you if you:
-
Substantial proven ability to manage stakeholder-led campaigns, projects or programmes to advance social change - including people, budget and a multi pronged programme of activities. .
-
A deep understanding of the role stakeholder governance can play in creating a future that benefits all people & the planet. Technical expertise in the role of legislative change in creating that future is a huge plus.
-
Proven ability to manage senior key stakeholder relationships, including managing high profile stakeholders, co-chairs and campaign spokespeople.
-
Strategic understanding of how to build, activate and engage a coalition of supporters at scale towards campaign goals.
-
Strong written and verbal communication skills, able to write confidently and adapt style to varied audiences.
-
Ability to proactively problem solve and scenario plan to mitigate risk.
-
A keen collaborator who values the ability to work effectively with colleagues across internal and external stakeholders, in order to align work and achieve objectives.
-
Committed to the principles of justice, equity, diversity and inclusion.
Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).
What we give you
-
Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good
-
Hybrid and flexible working (around core working hours), we have a high trust environment and are advocates for right place working (min 1/2 days per week in office)
-
Opportunity to request to work 4 days a week
-
25 days holiday plus bank holidays (pro rata for part-time staff)
-
1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days
-
Our office is closed between Christmas and New Year, no need to take an extra holiday!
-
Private Medical and Dental cover
-
£200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme
-
2 paid volunteer days per year
-
Enhanced Parental Leave and family friendly policies, including carers leave
-
Learning and Development opportunities
-
Enhanced Pension and Life Assurance
-
Cycle to Work Scheme
-
Income Protection policy
-
Working in a flexible office workspace
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Advertising Standard’s Authority
Finance Business Partner
Salary: £55,000 - £60,000 per annum pro rata
Permanent, part-time 3 days a week
Hybrid working, 40% of time in office per month
Office based in Shoreditch
Closest Stations Old Street and Moorgate
The Advertising Standards Authority plays a crucial role at the heart of the UK’s media and communications landscape, ensuring that advertising across all platforms is legal, decent, honest, and truthful. As the UK’s independent advertising regulator, the ASA upholds high standards, protects the public, and builds trust in advertising by working collaboratively with industry, consumers, and other stakeholders.
We are looking to appoint a part-time finance business partner who can lead our continuing financial planning and analysis work and introduce a high-performing business partnering function. The successful person will be an excellent collaborator and be able to present complex financial information in an accessible way, draw insights and make recommendations. They will have good commercial acumen and be a champion for improving business processes. They will work closely with the senior management team and the ASA’s wider management community and be a member of the corporate services management team.
Key areas of responsibilities;
- Set the agenda. Run the annual budget cycle and three year forecasts, gathering income and cost plans from every area and presenting clear analysis to the Senior Management Team.
- Be the go to partner. Guide budget holders through monthly spend reviews, delivering accurate quarterly forecasts, variance commentary and practical advice.
- Power our people plans. Work with HR on annual pay awards, salary budgeting and head count modelling.
- Fuel new opportunities. Build pricing models and robust costings for new services or funding bids, and make sure invoicing is timely and exact.
- Advise the top table. Act as a trusted sounding board to directors, translating financial data into strategic options and risk aware recommendations.
- Model what’s next. Provide ad hoc financial modelling and scenario analysis to underpin projects across the ASA.
- Turn data into insight. Collaborate with systems developers to create dashboards that convert numbers into narrative.
- Streamline how we work. Spot process pain points and lead optimisation initiatives that save time and money.
- Raise financial acumen. Deliver training that gives non finance managers the confidence to own their numbers.
What you’ll bring
- Qualification. ACA, ACCA, CIMA, CIPFA – or equivalent experience that proves you know your stuff.
- Sharp communication. You make the complicated simple and can challenge constructively at every level.
- Commercial mindset. Comfortable building models from scratch, interrogating large datasets and spotting the story behind the figures.
- Tech fluency. Advanced Excel and solid MS Office skills; experience with BI tools or dashboarding platforms is a plus.
- Process improvement zeal. Knowledge of best practice finance processes and the curiosity to keep refining them.
Purposeful vision. Agile planning. Steadfast persistence.
Planning Manager
£40,000 - £44,000 plus
Reports to: Planning and change lead
Directorate: ?Marketing, Fundraising & Engagement
Contract: ? Permanent x2
Hours: ?35 hours per week
Location: ?Stratford, High-Flex (1-2 days per week in office)
Closing date: 28 April 2025 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Recruitment process: Competency based interview
Interview date: approximately W/C 5 May 2025
At Cancer Research UK, we exist to beat cancer.
We are looking for two Planning Managers to ensure the execution of CRUK's mass audience strategy through MFE plans, empowering teams to achieve our goals efficiently and effectively. This is a brand-new position and will be crucial for driving change across the business.
You will help drive a step-change to make MFE become a truly audience-centric directorate, especially in the way we translate strategy into plans. You will help design and embed a new approach to planning in MFE, centrally setting clear priorities and improving how agree and align resource to achieve our shared goals.
In a lively, vibrant working environment, you'll discover something new every day, whether it's a new connection, a new method of engagement or a talent you never knew you had. You'll also be surrounded by people who are as dedicated to beating cancer as you are.
What will I be doing?
Support the design, build and implementation of an integrated and well-sequenced planning process to successfully drive forward delivery of the mass audience strategy, including putting a much greater focus on audience needs in the way we plan our work
Support the running of this planning process, working with stakeholders across MFE and key partners in other directorates to align priorities, activity and KPIs.
Support the design, build and implementation of MFE quarterly business performance reviews to drive alignment with the audience strategy and ensure prioritisation and investment decisions deliver on overall strategic goals
Contribute to the development of a '3-year plan' for MFE, translating the mass audience strategy into a high-level plan of priorities and activity
Act as a key interface for MFE with other directorates, ensuring support functions receive a joined-up view of needs, requirements and priorities across MFE, aligned to the mass audience strategy (including deputising for the MFE Planning & Change Lead on forums relating to CRUK-wide planning)
Support improvements to how CRUK-wide planning is done, including how we align people and budgets to achieve our shared goals, especially in areas of org-wide shared resource (e.g. Creative)
Support the design, build and implementation of a new fit-for-purpose governance structure for MFE, and support the MFE Planning & Change Lead in running this new governance
Champion process optimisation initiatives across MFE to deliver efficiencies and improve employee experience
Work with colleagues in Fundraising Finance to ensure financial and operational planning are integrated and aligned, and to collaborate at key points in the business cycle (e.g. target-setting, budgeting etc)
Contribute to writing impactful papers and presentations for a variety of stakeholder groups, including MFE SLT
What are we looking for?
Experience of operational planning and/ or project management, ideally including setting-up new planning processes
Strong project management and planning skills, including resource and risk management
Comfortable with working flexibly and in a rapidly changing working environment, including the ability to set and manage own workload and priorities
Ability to work through ambiguity and to navigate new territory
A strategic thinker, interpreting complex information, putting it in context and having a clear view of the "big picture"
Significant experience working in a fast-paced environment, managing multiple and complex projects.
Excellent communication skills and the ability to build strong relationships with and influence a wide range of individuals
Highly organised with a proven ability to show initiative, and a strong desire to achieve outcomes of an excellent standard
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check. (To be included if applicable)
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Job Title - Sales and Marketing Manager
Contract - Permanent
Hours - 21 hours (part-time 0.6 FTE), 3 days per week
Salary - £19,200 - £21,000 (£32,000-£35,000 FTE), dependent on experience
Location - Home-based
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Life Education
Coram Life Education is a national charity that supports schools’ Wellbeing and PSHE education, including Relationships and Sex Education. We use dynamic teaching strategies (including drama) and resources within a framework of a fully developed whole-school approach to behaviour, safety and achievement, which also includes a comprehensive online PSHE scheme of work called SCARF, which supports schools’ wellbeing and PSHE education for primary-age children aged 3-11.
About the role
The role focuses on developing and implementing sales and marketing strategies to drive growth in the UK and internationally, manage campaigns, and support our regional Delivery Partner network. It involves building relationships with schools and wider stakeholders, spanning early years, primary, secondary, overseeing fidelity with brand identity, and collaborating with CLE, fundraising and communications teams to align messaging and maximise impact.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: 9th May 2025 at 12pm
Interview Date: 19th/20th May 2025
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Community Enabler and Partnerships Manager
Are you proactive and passionate about communities and about creating positive, lasting change that builds on the skills and assets of all?
We are looking for a Community Enabler and Partnerships Manager to work in the hearts of communities to develop and grow local networks to get people engaged in their communities and support pathways to volunteering.
Position: Community Enabler and Partnerships Manager
Salary: £27,000 - £35,000 FTE
Location: Wales (remote working with national travel)
Hours: Full-time
Contract: Fixed Term March 2026
Closing Date: 5th May 2025
Interviews: 13th & 15th May
About the Role
You will use community development skills and knowledge to deliver training and support services and local organisations to enable effective delivery of Time Credits. Working alongside the central support function you will design and run local events and trips to ensure that Time Credits flows, providing opportunities for people to earn and encouragement for them to use Time Credits. You will manage relationships with key local stakeholders to ensure your projects meet contractual targets, enabling the network to flourish.
Key responsibilities include:
- Management contracts, staff and resources
- Oversight of networks delivery and performance
- Stakeholder relationship management and reporting
- Development and implementation of local strategic plans
- Profile raising and sustainability
- Innovation, learning and development across the organisation
About You
You are able to communicate effectively about the work of the organisation, build relationships quickly and work collaboratively with a range of team members to achieve a goal. You are target driven, with the ability to stay on top of a varied and demanding workload.
With a passion for heritage preservation and community development, you will be IT literate including Microsoft Office tools with great communications skills including presentations and report writing .
You will have experience of:
- Community development
- Stakeholder engagement and contract management.
- Leading, managing and inspiring teams to deliver
- Managing multiple projects
- Stakeholder management
- Budget management
- Working with communities, public and voluntary sectors
- Partnership working
- Facilitating workshops and training
- Designing and implementing new initiatives
- Influencing others
About the Organisation
A national charity that believes everyone's time is valuable. The innovative digital Time Credit system rewards volunteers for the time they give to their communities. These credits can be exchanged for activities and services, helping to build more inclusive and connected communities.
They’ve already engaged over 15,000 volunteers and 1,500 organisations, and issued more than 1.25 million Time Credits across the UK. With the first national Time Credit network in the world, this work is recognised by parliamentarians, local authorities and community partners.
Join today and help drive meaningful social impact across Wales!
Other roles you may have experience of could include Community Enabler, Community Partnership Manager, Partnerships Manager, Community Engagement Manager, Community Development Manager, Programme Lead, Partnerships Officer, Volunteering Manager, Engagement Officer, Regional Manager, Community Investment Manager, Social Impact Coordinator etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Reports to: Head of Marketing, Communications and Membership
Manages: Marketing Officer, Communications Officer
Salary range: £38,251 – £47,940
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours per week)
Job Purpose
As BSR’s Marketing and Communications Manager you will deliver impactful communications and data-driven marketing plans that support our mission and vision.
You’ll work with teams to build strategic marketing and communications plans and manage a tactical calendar of multi-channel activity. All of which will drive engagement with clinical guidance, the latest science and research, quality education programmes, professional events and conferences.
You’ll focus on promoting member benefits to boost recruitment and retention across the adult, paediatric and adolescent rheumatology community. And you’ll help colleagues to tell compelling stories of our work, to celebrate the work of our members, to showcase rheumatology as a career and to highlight the issues of most importance to our members.
You’ll lead a talented team that manages the organisation’s communications channels, digital marketing, content strategy, and our people focused brand. Working closely with the Head of Marketing, Communications and Membership, you’ll play a key role in our data capability and insights, helping us to focus on impact led activity. You’ll also help colleagues to gather feedback and intelligence about our members and audiences, enabling us to continually improve our member offering.
This role requires a creative, pro-active and impact-oriented marcomms professional who excels in both planning and hands-on execution.
Main responsibilities
Team leadership and development
- Lead and coach a team responsible for content creation, digital marketing, and membership campaigns
- Provide regular performance reviews and professional development opportunities for team members
Marketing and communications
- Work with teams to develop tailored marketing activity to promote products and services
- Track, analyse and report on the success/failures of our campaigns to aid understanding, efficiency and improvement
- Execute marketing campaigns across traditional, digital and social media channels plus experiential
- Manage the society’s website, overseeing content and performance and work with an agency for any development needs
- Create compelling messaging that resonates with key audiences, including prospective and current members and stakeholders
- Oversee the creation of engagement focused content across existing and emerging channels
- Be a brand ambassador for BSR externally and a brand champion internally, managing tone of voice, editorial and creative identity
- Manage digital productivity tools and solutions to ensure good process and capacity tracking.
Membership growth and engagement
- Execute digital-first membership acquisition strategies to expand the organisation’s member base and retention programmes to encourage loyalty
- Analyse membership trends and member feedback to improve member services, benefits, and offerings
- Manage membership data and segmentation to ensure effective targeting and personalised communication with members.
Management and impact
- Manage the marketing budget ensuring cost-effective allocation of resources
- Track the effectiveness of marketing campaigns and membership programs, adjusting strategies as needed to meet KPIs
- Use analytics tools and member data to track the performance of marketing efforts and membership engagement
Person Specification
- Experience in executing engagement focused marketing and communications
- Experience of membership engagement and recruitment
- Experience of platform management (web, emarketing, social media)
- Strong skills in data analytics, insight and impact measurement
- Excellent planning and project management skills
- Ability to manage relationships internally and externally with stakeholders/suppliers at varying levels
- Proven skills with digital tools, systems integrations and automations
- Working knowledge of AI for improvement
- Leadership and team management experience and ability to coach staff to reach their potential
Inclusion and Diversity statement
BSR is committed to encouraging inclusion, equality and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to
reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.
We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better
reflect the community we serve and help broaden our perspectives.
Our values are:
- Celebratory – we celebrate the achievements in rheumatology
- Inclusive – we support everyone in the rheumatology community
- Sustainable – we work to reduce the impact of our activities on the environment
- Leading – we use our profile to drive change and support those working in the specialty
- Collaborative – we always seek to work with others to have a greater impact
To champion the specialty, influencing change and building a thriving community of best practice.
About the role
As Head of Communications and Marketing you will lead the communications team to deliver a high-impact strategy to promote the work of the Foundation. You will manage the continuous evolution of the Foundation’s profile and brand, coordinating and delivering compelling content for a range of audiences across all channels. You’ll work closely with senior leadership to align the Foundation’s goals to the work of the team to support the delivery of our mission to empower women to start, grow and sustain successful businesses. For full information on this role, please download the job pack.
What the Foundation can offer you
A fantastic package of 28 days of annual leave (which includes three that must be taken during the festive break).
An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.
Professional development, with career growth built into each staff member’s annual plan and a wide range of skills-building and learning opportunities provided. Each staff member has an annual £1,000 training budget.
A positive, supportive and collaborative culture and leadership style. We encourage teamwork and open and honest communication, while maintaining a friendly and relaxed atmosphere where everyone can thrive.
A focus on personal wellbeing and happiness, with regular team-building activities and line manager meetings that as well as your personal wellbeing.
About the Foundation
The Cherie Blair Foundation for Women exists to create a future where women everywhere enjoy equal economic opportunities so they can thrive. Together with partners around the world, we work with women in low and middle income countries so they can start, sustain and grow successful enterprises. We collaborate to create fairer business environments so women are not constrained by gendered barriers and can reach their potential on their terms.
Since 2008, our training and mentoring services have supported 300,000 women to build successful micro, small and medium enterprises in over 100 countries. By blending insights from research, strong partnerships and pioneering technology we open doors for women entrepreneurs to skills, confidence, networks, finance and markets. We press for change to stop millions of women being held back from having the choice and opportunity to thrive.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Marketing Manager
Remote (UK-based) | Full-time | Flexible working | Competitive salary + excellent benefits
You would be part of an innovative organisation working to support teachers and improve pupils’ access to quality education.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
-
Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
-
Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
About the Role
Excited by the challenge of bringing innovative education products to life through strategic marketing? Oak National Academy is looking for a Product Marketing Manager to lead marketing and communications that drive user growth and engagement.
You’ll plan and deliver targeted campaigns, build partnerships that strengthen engagement, and create tailored content that helps teachers and school leaders get the most from Oak. You’ll also contribute to in-product messaging and improvements that deepen user engagement.
This is a varied, hands-on role for someone who understands what drives adoption, loves working across teams, and is motivated by meaningful impact in schools.
What you'll be doing
-
Manage the planning, delivery and evaluation of marketing and School Support campaigns and communications that drive the growth of users on Oak.
-
Build and manage important partnerships to improve how we attract, support and retain teachers on Oak’s products.
-
Develop tailored marketing content and in-product developments to engage and build advocacy amongst teachers and school leaders.
-
As a member of the Oak Team, contribute to the planning and culture of the organisation.
-
Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.
-
Deputise for the Lead Product Marketing Manager and Support and take on other general responsibilities as required.
-
Hours: 36 hours per week (if full-time – flexible arrangements will be considered. Our core working days are Tuesday, Wednesday, Thursday, to allow effective collaboration time with colleagues).
Line management responsibility: There is the potential for this role to involve line management responsibility
Budget responsibility: None
Key external relationships: Suppliers and our curriculum partners
DBS: An enhanced DBS check is required for this role.
-
What We’re Looking For
-
5+ years experience in product marketing.
-
Proven success in collecting, analysing and using qualitative and quantitative data to inform continuous improvement.
-
Extensive knowledge of supporting a product’s users and driving growth.
-
Proven success in managing stakeholders and working collaboratively with others.
Our Benefits
-
25 days annual leave, plus one extra day for each year of service (up to 28)
-
Additional Oak closure days over Christmas/New Year
-
11% employer pension contribution (with no minimum employee contribution)
-
A 36-hour working week, with half-days on Fridays or every other Friday off
-
Fully remote working — we’ll support your home set-up and offer coworking options if preferred
-
Termly in-person offsites to collaborate, connect, and have fun
-
A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
-
Location: Remote, but you must be based in the UK with the legal right to work here
-
Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
-
Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operational Leadership:
- Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
- Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
- Continuously streamline processes and workflows to improve operational performance.
- Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.
Strategic Planning and Execution:
- Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
- Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
- Identify opportunities for growth, cost optimisation, and improved service delivery.
Board of Trustees Liaison:
- Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
- Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
- Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.
Financial Management:
- Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
- Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
- Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.
People Management and Development:
- Line manage and develop the SMT (nine managers)
- Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
- Establish performance goals and metrics for staff, offering regular feedback and development support.
- Promote an inclusive, diverse work environment that values employee engagement and professional growth.
- Oversee recruitment, onboarding, performance management, and retention strategies.
Risk Management and Compliance:
- Develop and implement strategies to identify, assess, and mitigate operational risks.
- Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
- Implement internal controls and governance practices to safeguard the charity’s reputation and assets.
Please send a CV and a cover letter explaining how you meet the required experience and your knowledge, skills, and ability (no more than 650 words.)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Housing Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Are you someone who thrives in a dynamic environment, enjoys problem-solving, and is passionate about making a difference in the lives of residents? If so, this could be the perfect role for you!
Job Title: Group Housing Officer
Location: Islington, London with hybrid working including one day in the office and regular visits across our services which may include London, Brighton, Kent, Luton, and Bedford
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00 with some flexibility as required
Salary: £35,700
About the Group Housing Officer role:
We are looking for a dedicated, proactive and experienced Group Housing Officer to join our small, close-knit housing management team. In this role, you will be responsible for the housing management functions relating to but not limited to occupancy, charge collection, and monitoring of health and safety for a patch of residential supported accommodation services.
You will work independently, with autonomy over your own working schedule and meeting priorities, as well as working as part of the wider team and in collaboration with our services. You will support our Service Managers with the smooth operation of their properties, maintaining high standards of housing management, and supporting the needs of our residents in relation to housing management. You will support with the management and auditing of rent accounts to help maximise organisational income. This is a great role if you have the passion for what we do, and have a background in housing management!
What are we looking for from a Group Housing Officer:
- Experience in effective rent collection and management of arrears
- Proven experience in housing management which includes health, safety and environment and anti-social behaviour
- Proven experience of collaborative working across different geographically dispersed teams
- Understanding of welfare benefits and entitlements including but not limited to housing benefit
- Proactive nature, with the ability to make decisions to resolve challenging situations within the capacity and level of the role
- Ability and willingness to attend regular visits to our different service locations and other locations as required within the capacity of the role
- Building Audits: Carry out quarterly health and safety building audits to ensure compliance and safety standards are met.
- Health and Safety: Oversee health and safety matters across the accommodation buildings, ensuring a safe and secure environment for residents.
- Organisational Skills: The ability to prioritise workloads effectively while maintaining attention to detail.
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer:
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Are you a proactive and creative Marketeer with significant, demonstrable experience of drafting and delivering effective consumer marketing strategies for a visitor attraction or a high-profile organisation?
The Royal Hospital Chelsea, home of the iconic Chelsea Pensioners since 1692, is seeking a Marketing Manager to help raise public awareness and support for the organisation, including increasing footfall to our year-round site tours and events programme, to help meet its core objectives.
The successful candidate will have a strategic mindset and proven experience of managing impactful multi-channel campaigns for a respected national institution, ideally in the cultural, charity, military or public sectors. You'll be responsible for marketing a wide range of projects including the recently opened Soane Stable Yard, which is open to the public 7 days a week, working with our partners to promote the Chelsea Heritage Quarter, and further afield with the launch of our Veterans' Outreach programme.
We're looking for:
We are looking for a proactive and creative marketing professional with at least five years’ experience marketing key initiatives for a recognised public institution or national brand. You’ll be hands-on, and equally comfortable planning campaigns and creating content yourself, with an excellent editorial eye across our different channels and a strong understanding of what drives public engagement.
You must be:
- A proactive strategist and executor, who is experienced in marketing a wide range of projects including ideally events to the public.
- Skilled in creating compelling marketing content across our owned channels.
- Experience of delivering effective advertising campaigns including liaising with suppliers, designers, photographers etc.
- An experienced marketeer - and experience of working in a cultural, charity, military or public organisation would be particularly desirable.
How to apply: Please submit your CV and a covering letter (no more than 500 words) outlining your most relevant experience for this role and setting out why you think you'd be the most suitable candidate.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home



The client requests no contact from agencies or media sales.
The Volunteer Relationship Manager will play a crucial role in overseeing and optimising the volunteer programme within the College of Paramedics.
With a focus on enhancing volunteer relationships and strengthening organisational capabilities, you will lead strategic initiatives to help to create a positive, productive, and rewarding experience for volunteers while maximising their contribution to our strategic objectives.
The Volunteer Relationship Manager will be required to:
- Recruitment and Onboarding – Develop best practice volunteer recruitment strategies, conduct interviews and volunteer screening and organise required induction sessions
- Volunteer Management – Match volunteers with appropriate roles, coordinate schedules and maintain the volunteer database
- Support and Development – Provide ongoing support to volunteers, identify opportunities for skill development and address any concerns
- Recognition and Retention – Implement volunteer recognition programs and events, developing strategies to improve volunteer retention rates and gather feedback from volunteers to enhance their experience
- Policy and Compliance – Ensuring volunteer activities comply with relevant laws and regulations, develop and updating volunteer policies and conduct risk assessments for volunteer roles
- Reporting and Evaluation – Track volunteer impact and prepare reports to identify effectiveness of the volunteer programme
- Collaboration – Work closely with all departments to integrate volunteers effectively and build relationships with external organisations for potential partnerships
- Diversity, Equity and Belonging
- Inspire and enable paramedics to participate in the profession within an environment based on safety, collegiality, inclusiveness, mental and physical wellbeing, and innovation
- Review activities in relation to the role to ensure alignment with the College of Paramedics ‘Belonging and Inclusion’ Strategy
- Ensure diversity equity and belonging is an integral aspect of volunteers
Qualifications and/or Knowledge (essential)
- Be educated to degree level or equivalent through experience
- Knowledge of best practices in volunteering, safeguarding, and inclusion
- Commitment to keeping up to date with best practice in volunteering and ensuring compliance with latest legislation
Experience (essential)
- Have proven experience in volunteer management and implementation of volunteer programmes
- Have experience of successfully managing a project or team
Experience (desirable)
- Experience of working in the voluntary sector, NHS, or public sector
- Experience of working in a membership organisation
Aptitude and Abilities (essential)
- Strong ability to recruit, train, and support diverse groups of volunteers
- Have demonstrable and evidenced leadership skills and the ability to enthuse and motivate individuals.
- Be able to manage a delegated budget and contribute to financial planning and budget setting activity
- Have the ability to think strategically and to develop and present plans clearly
- Be able to manage multiple work-streams, conflicting priorities and an ability to meet deadlines
- Be able to collect and analyse data from IT systems, reports and research to measure volunteer impact
- Have evidence of well developed communication skills (written, verbal and digital) with the ability to
engage with a wide range of stakeholders
Values
- Be self-motivated and have personal drive, integrity, and adaptability, with the ability to work flexibly, under pressure and to deadlines, as required
- Be reliable with a high degree of personal integrity, acting with positivity, energy, and compassion to inspire those around them to achieve their full potential
- Flexible attitude to working hours
- Have a commitment to the aims and ethos of the College of Paramedics, demonstrating a passion and desire to lead positive developments and improvements in volunteer management within the College
- Have personal insight with regards to values and behaviours and the impact on others, with the skills to build relationships and create a shared vision
Other (important)
- Be eligible to work in the UK
- Be able to work remotely as necessary and be willing to travel as required, to attend meetings or support College events across the UK or attend the College head office in Bridgwater, Somerset
The client requests no contact from agencies or media sales.