Service Manager Jobs in Westminster, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have a new opportunity for a Finance Assistant to join our team based in Kings Cross.
You will join us on a full time, permanent basis, working 37.5 hours and in return, you will receive a competitive salary of £26,086.71 increasing incrementally to £28,247.60 per annum plus benefits.
About the role:
This is a fantastic opportunity for a keen and driven Finance Assistant who is looking to expand their career and knowledge - the role will provide a broad spectrum of exposure and experience across organisations accounts.
The post holder will be responsible for carrying out a range of finance related processes, data entry and administrative tasks to assist the Accountant and Finance Team. The aim of the role is to complete high quality accurate transactions at the point of data entry, including processing of invoices, payments, receipts of rent income and recording activities, data entry, filing, as well as providing information, answering queries, filing and other relevant tasks. This will help ensure timely and accurate financial information to share across SHP enabling the best data to aid operational and strategic decision making. High quality transactional data is also the starting point for a positive financial audit.
About you:
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Intermediate to Advanced Excel skills
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Good communication skills
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Attention to detail
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Good numeracy skills and an understanding of double entry book keeping
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Good team player with ability to work on own initiative
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Demonstrable ability to use a computerised accounting system with specific ability to manage a large purchase and sales ledger
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Good organisational, record keeping and time management skills
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across London boroughs.
Don’t miss out on this great opportunity to join the Single Homeless Project team. Please click ‘apply’ now to become our Finance Assistant. We look forward to receiving your application.
Important information:
Closing date: 14th July 2024 - However please don't delay your application by CV as we may close earlier if a suitable person is found.
Interviews: Interviews to be held on an ongoing basis
To be considered remove your name and other personal details from your C.V. before uploading.
We reserve the right to close this vacancy early if we receive sufficient and suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This post will require a DBS check to be processed for the successful applicant.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
At Single Homeless Project, we welcome and encourage applications from people of all backgrounds and are committed to having a workforce that is made up of diverse individuals, skills, experiences and abilities. Due to current under –representation at management level, we particularly encourage applications from individuals within our Black and Asian communities.
The client requests no contact from agencies or media sales.
Are you a finance professional with experience of Unit 4 ERPx and a passion for enhancing dog welfare?
As we continue our digital transformation programme, we’re looking for a motivated Systems Accountant to develop and optimise our brand-new accounting system.
About this job:
As Systems Accountant, you’ll:
- lead on the development and enhancement of Unit 4 ERPx, functioning as system administration and SUPER-user,
- work closely with various internal stakeholders (particularly the IT team) to ensure integration between existing systems and Unit 4 ERPx, building strong relationships with leaders to ensure the system meets requirements,
- be the main point of contact with the system supplier, responsible for ensuring both the smooth-running of the system and continuous improvement,
- be a problem solver, proactively identifying system gaps and working to resolve them in the most efficient way,
- build reports based on business requirements, ensuring decision-makers have financial reporting that provides meaningful insights and recommendations.
About you:
To excel in this role, you'll need extensive hands-on experience with the Unit 4 ERPx system, with a thorough understanding of its demands, capabilities, risks, and opportunities. Excellent communication skills are essential, as you'll be cultivating relationships with both external and internal stakeholders, taking a diplomatic and empathetic approach. Strong analytical skills and a deep understanding of financial accounting system processes and management are also crucial. A commitment to, and empathy for, the aims and objectives of Dogs Trust is vital.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
What you need to know:
Interviews for this role will take place on Teams and are provisionally scheduled for the week commencing 22nd July 2024.
To apply for this position please visit our website. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Care Navigator / Peer Support Worker
Salary:£27,527 - £30,831 pa + 6% pension
Hours: 36 hours per week
Based at:Community Venues and Whittington Health
Contract: Fixed term until 31 March 2025, with possible extension
Closing date: 12 Midday, Monday 15 July 2024
Interviews: Week commencing 22 July 2024
The Bridge Renewal Trust, working in partnership with the NHS, are delivering an exciting programme, working with our Enhanced Health Management of People with Long Term Conditions (LTCs) initiative. This is a fantastic opportunity to identify, manage and support adults at risk of developing or living with LTCs in Haringey’s more deprived neighbourhoods through effective Care Navigation and peer support, and additional signposting to community-based services.
As a Care Navigator/ Peer Support Worker, you will work as part of a multidisciplinary team (MDT) led by Whittington Health, to provide assessments, with a particular focus on congestive heart failure (CHF) and cardiovascular disease (CVD). Your role will involve supporting people to adopt healthier lifestyles, enabling them to better manage their long-term conditions and mitigate the impact of these.
A key aspect of this role is directing patients to appropriate services including activities that may help to promote their health, wellbeing and independence across the voluntary and community sector.
Are you a passionate and dynamic individual with excellent organisational and interpersonal skills; can you work in a multi-disciplinary team, working closely with NHS colleagues and other healthcare professionals, the public and voluntary sector?
This is a unique opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.
For a full job description, please visit the Bridge Renewal Trust website.
Company registration No: 06949568, Registered Charity No: 1131941
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Quality Assurance Officer
Location: Remote (UK based) with travel required
Salary: £34,200 (Grade 4) per year (plus Inner London Weighting of £3,483.94, if eligible)
Length of contract: Fixed Term Contract 12 months
Hours per week: 37 hours per week – some flexibility required around the standard working pattern due to site visits etc.
Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Senior Quality Assurance Officer role:
As Senior Quality Assurance Officer, the successful candidate will play a pivotal role in conducting and innovating Women’s Aid’s National Quality Standards (NQS) offer for member services. Sitting within Women’s Aid’s busy Membership Team, the postholder will successfully lead in supporting member services to continually improve and evidence good quality specialist responses to survivors’ needs in local service provision and will support the internal team alongside external consultant assessors to deliver a strong quality framework that reflects the diversity, and complex work of our members. A key time for Women’s Aid to connect our policy work, our membership and our strategic campaigning work around the standards that fully represents the unique value of the membership body.
Key duties and responsibilities of the Senior Quality Assurance Officer:
- To be responsible for the coordination of delivery of Women’s Aid National Quality Standards assessments including ensuring assessment processes are completed in a timely manner.
- Scheduling Quality Assessment Panels including recruitment of panelists. This will include responsibility for ensuring terms of reference are fulfilled and ensuring potential conflicts of interest are identified and addressed.
- Presenting assessments to the Quality Assessment Panel in the unavoidable absence of the assessor and notetaking including recording outcomes, actions and decisions where required.
- To support the Chair of the Quality Assessment Panel in conducting panel meetings and highlight areas of risk or conflict to the Chair in advance of meetings.
- Be first point of contact for dealing with appeals and complaints, managing low to middle-risk complaints and escalating to the Membership Resolution Manager as required for high risk complaints.
- Responsibility for allocation of assessments to internal and consultant assessors ensuring target dates are met and operational considerations, such as location and conflict of interests, are considered.
- To conduct quality standards assessments of domestic abuse services, including reviewing evidence, making site visits, writing assessment reports and presenting cases to the Quality Assessment Panel.
- Review of assessment reports for quality, adherence to standards and consistency prior to presentation at Quality Assessment Panel, including giving feedback to the assessor and ensuring this is actioned.
- Develop a clear strategy and delivery plans to support the sustainability and growth of the Women’s Aid National Quality standards including supporting increase of income-generation activities.
- Line management of Quality Assurance Officer including day-to-day support, supervision and appraisal activities.
- To work across WAFE to promote the Women’s Aid National Quality Standards to commissioners and government as the ‘gold standard’ quality framework for services working with women and child survivors of domestic violence.
What we are looking for in our Senior Quality Assurance Officer:
- Knowledge of quality frameworks appropriate to domestic violence services.
- Knowledge and proven experience of the principles of quality assurance and good practice in delivering accreditation processes.
- A very good understanding of the experiences and needs of women and children affected by domestic and sexual violence and violence against women and girls and the intersectionality that impacts this
- Thorough understanding of the role of specialist services supporting women and children at risk of violence against women and girls
- Experience of writing and producing briefings and reports
- Experience of planning, delivering and managing projects within a set timeframe and with clear outputs.
- Experience of providing and/or managing direct services to survivors of violence against women and girls.
- Excellent verbal, written and computer literacy skills.
- Ability to analyse complex information and identify the implications for women and children affected by domestic violence and the services supporting them.
Benefits of joining us as our Senior Quality Assurance Officer include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England
How to apply?
- Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
- Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- Please read our Single Sex Statement on our website
- Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.
Our Board and CEO are looking for an inspiring, solutions-focused, and forward-thinking leader. You will bring strong relevant experience in developing, delivering, and growing an all-age person-centred holistic programme. As an accomplished communicator, you will bring a proven track record in building and maintaining strong working relationships with a diverse range of internal and external stakeholders.
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
Role Purpose: Lead strategic direction and operational management of KLS’ Refugee Family Programme, ensuring alignment with organizational goals, responsive service delivery, and community impact maximization.
Key Responsibilities:
- Provide clear leadership and management for KLS’ Refugee Family Programme, integrating previous projects into a cohesive, holistic approach.
- Manage programme budget and financial development, supporting fundraising efforts for sustainability.
- Lead the strategic planning and expansion of the Refugee Family Programme, enhancing community outreach, advocacy, education, mentoring, and club initiatives.
- Conduct ongoing horizon scanning and environmental analysis to identify growth opportunities and evolving community needs.
- Cultivate and sustain effective networks and partnerships to empower program participants.
- Collaborate with the Chief Operating Officer to implement robust processes and systems for continuous improvement and impactful reporting.
- Serve as a public ambassador for KLS, promoting organizational awareness and mission alignment.
Main Duties and Responsibilities:
- Provide strategic and operational leadership to ensure program excellence and alignment with organizational vision.
- Develop and recommend strategic program concepts and specifications, guiding program development through research, planning, monitoring, and evaluation.
- Ensure financial viability and sustainability of program delivery models, emphasizing quality, effectiveness, and efficiency.
- Oversee resource deployment across program teams, ensuring effective budget management and resource utilization.
- Engage actively with stakeholders to inform and shape person-centered service design.
- Build and maintain strong relationships with program beneficiaries, fostering community engagement and trust.
- Ensure program compliance with legislative requirements, good practice guidelines, and organizational policies.
- Promote a proactive culture of continuous improvement in program procedures, systems, and controls.
- Foster collaboration and partnership opportunities with external organizations to enhance program impact.
- Contribute strategically to organizational capacity building, resilience, and sustainability.
- Generate evidence of program impact, utilizing lived experience examples to support external communications and fundraising efforts.
- Collaborate with fundraising lead to develop compelling cases for support for potential funders.
- Represent the organization at external networks, forums, and events as required.
- Exemplify KLS’ values as a senior leader, promoting a positive, collaborative, and inclusive organizational culture.
Administration:
- Recruit, train, manage, and support program team members, conducting regular supervision sessions, appraisals, and training.
- Implement performance management and quality systems to evaluate program effectiveness and efficiency.
- Ensure adherence to KLS’ safeguarding policies and procedures across the program team, acting as Designated Safeguarding Lead.
- Maintain accurate and up-to-date member and project records using Salesforce.
- Manage program budget in collaboration with Senior Leadership and Finance Director, monitoring income, expenditure, and financial reporting to the Board of Trustees.
- Supervise the use of Salesforce database, ensuring data accuracy, integration with KLS’ systems, and compliance with data protection regulations.
Safeguarding:
- Embed safeguarding best practices across the program team, ensuring appropriate management and recording of safeguarding concerns.
Skills and Experience:
- Extensive leadership experience in strategic development of services for refugee communities, emphasizing education access, justice, and community integration.
- Proven ability in service planning and delivery for vulnerable groups, with a focus on children and young people.
- In-depth knowledge of refugee community issues, education rights, and barriers to access.
- Expertise in safeguarding, health & safety, and advocacy support.
- Track record in strategic resource management and stakeholder relationship building.
- Strong analytical, communication, and influencing skills.
- Financial acumen in program costing and budget management.
- Problem-solving and strategic planning capabilities with a creative approach.
- Commitment to diversity, inclusion, and social justice.
Personal Qualities:
- Self-motivated with effective leadership and a proactive attitude.
- Resilient, adaptable, and results-driven.
- Collaborative with high integrity and attention to detail.
- Passionate about social justice and education advocacy.
- Outstanding interpersonal and communication skills.
- Committed to KLS’ values and mission.
We are looking for a visionary, solutions-oriented leader with a knack for creating comprehensive, client-centric programs. If you excel in communication, stakeholder engagement, and driving growth, this role is perfect for you.
Dates
Closing Date for Applications: 21st July 2024
Interview Date: TBC End of July
The client requests no contact from agencies or media sales.
Grants Manager
Salary: £40,000 - £42,000
Role Type: Permanent
Location: The role-holder will be expected to have a presence in our London office once or twice a week with flexibility on working from home at other times
Right to work: You will already have the right to work in the UK with no restrictions
Role purpose
At Fair4All Finance, we are making direct social investments (£40m+ to date) and grants into community finance providers and social fintechs to support their growth and future sustainability, as a key part of our strategy to scale up the provision of affordable credit. This includes our new Community Finance Resilience Fund - we expect to have offered 40-50 grants from this Fund by end summer 2024 (at which point we expect the Fund to be fully committed).
We are now looking for an experienced grants manager to manage this grant portfolio. This will include deploying remaining grants (once approved by our grants committee), liaising with grantee organisations (primarily credit unions and CDFIs) on finalising grant agreements, supporting regular social impact and financial reporting, and dealing with ad hoc queries. There are good development opportunities as we develop our impact reporting.
You will be joining a collaborative and purpose driven team overseen by a committed board. Our team is drawn from a range of backgrounds spanning leaders and changemakers across financial services and social purpose sectors. The reach and influence of our team makes this an exciting place to work and enables us to engage important stakeholders at the highest levels.
Some key responsibilities
In this role your focus will likely be split across some key areas of work:
Grant portfolio - management
· Offer grants (once approved by our grant committee), finalise and execute grant agreements in line with our policies and procedures
· Monitor grant spend to ensure in line with grant purpose
· Liaise with our Finance team to draw down grant funds
Grant portfolio - financial and social impact reporting
· Responsible for the regular monitoring of financial and social impact performance
· Working closely with an external evaluator and other members of the investment team to agree the monitoring framework and support impact analysis of the Community Finance Resilience Fund
Other
· Support due diligence on ad hoc grants to community finance providers
· Support regular reporting to our external funders in line with their requirements
To be successful, your experience and skills will include:
· Good experience of grant-making to small/medium social purpose organisations in the UK
· Strong organisational skills with good attention to detail
· Good analytical skills
· Strong oral and written communication skills
It would be great if you also have:
· Experience with credit unions, CDFIs or other social purpose lenders
· Deal execution capability including evidence of negotiating legal documents
Personal characteristics
· Passion for our mission to increase the financial resilience of people in vulnerable circumstances
· Be great at building relationships at all levels with grantees
· Able to deal with complexity and uncertainty and work under your own initiative
· Enjoy working in a growing team
· Seek continued learning and development
Why work at Fair4All Finance
Fair4All Finance is a not for profit organisation founded in 2019 to improve the financial wellbeing of people in vulnerable circumstances by increasing access to fair, affordable and appropriate financial products and services.
There are at least 17.5m people in the UK in vulnerable financial circumstances, who are poorly served or unfairly excluded from mainstream financial services. That’s nearly a third of all adults in the UK.
We are funded from the Dormant Assets Scheme. The scheme is led by the financial industry and backed by the UK government. This makes it possible for money in dormant bank and building society accounts to be used to help good causes.
Our vision is of a society where the long term financial wellbeing of all people is supported by a fair and accessible financial sector.
Our Benefits include:
Financial Security:
· Pension, group life assurance, critical illness, and income protection, family leave
· Wellbeing:
· 27 days holiday plus bank holidays, agile working, health cash plan, health & wellbeing resource hub (including an Employee Assistance Programme)
Fair4All Finance is committed to being a diverse organisation that is truly representative of the people and communities we serve. We are an equal opportunities employer with an inclusive environment where different experiences, expertise and perspectives are valued, where everyone is encouraged to grow and develop, and all team members can contribute to their fullest potential.
Applications are welcome from people of any age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. We are determined to ensure that all team members and applicants receive fair and equitable treatment or are not disadvantaged by any inappropriate conditions or requirements being placed on them.
When we are recruiting, we actively seek to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential team member may need to be successful. We recognise the importance of a good balance between work and home life, so we do everything we reasonably can to accommodate flexible working.
Applications
· Please apply through Applied by 8th July 2024 at 12.00pm.
· Interviews will be held on W/C 15th July (with the potential to be invited back for a final interview W/C 22nd July.
After the job advert closes, your answers will go through a sift process, randomising and anonymising answers to take out individual information that could add biases into hiring decisions. This enables application reviewers to review each answer objectively. People scoring the applications will not have seen your CV at this stage of the process so please try your best to answer questions with specific examples and without simply rephrasing your CV, which they will review later in the recruitment process.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are looking for a confident communicator, who is happy working with groups of people, with a passion for making sure people have information they need to make informed decisions about their lives. The Navigator will work with people experiencing homelessness, homelessness services, and health services to create better access to health information and healthcare.
Job overview
Job Title: Health In-Reach Navigator
Reporting to: Health Promotion Manager
Contract Length: Fully funded until the end of March 25 with a good chance of continuation funding.
Hours: Full Time 37.5 Hours per week (30 Hours a week is also an option)
Leave: 28 Days per year + 8 days Bank Holidays
Salary: £ 30,000 Plus 5% pension
Location: The role will require onsite working in our Kennington office and in homelessness services across London. There will also be some opportunity for working from home.
Candidates who meet the specification, with experience of social exclusion due to homelessness, imprisonment, migration or otherwise being part of a marginalised population, will be given priority access.
Overview:
Groundswell is recruiting a Health In-Reach Navigator to join our Health Promotion Team to arrange, develop and run Health Promotion In-Reach sessions in homelessness services across London.
We know that if you are experiencing homelessness, you will be disproportionately affected by health inequalities and often lack access to suitable information and support that could help you independently manage your health and wellbeing. Our approach:
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Everyone has a right to access healthcare including screening and preventative services.
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Health and wellbeing look different for everyone. Health promotion should not alienate people by setting standards that are unattainable but should support them to look at what they can practically do to feel better right now.
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Everyone’s ‘normal’ is different. Someone who is smoking crack or who is dependent on alcohol might have bodily functions that are different to what is ‘normal’ for the average person. People need to be aware of their own ‘normal’ so that they know when something is wrong.
The Health In-Reach Navigator will be working with the teams in hostels and day centres, going to the places where people live or go to access vital services like food and showers. Ideally, they will have their own first-hand experience of using or working in services supporting people around homelessness, substance misuse, mental health, poverty, asylum and immigration, or the criminal justice system.
Our services are co-produced by people with first-hand experience of the issues we are trying to address.
The Navigator should be comfortable with continuously evolving and adapting the service, tailoring it to the specific needs of the people we work with, developing sessions informed by direct feedback and direction from people living in hostels and using homelessness Day Centres.
Our Health Promotion Work
The Health Promotion Team:
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Deliver group ‘in-reach’ sessions led by staff and volunteers with first-hand experience of homelessness, using health promotion resources to engage people with health issues and talk to them about options available.
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Support clinical services going into hostels and day centres to deliver preventative health measures such as screening and vaccinations.
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Co-produce and support the development of accessible health promotion resources about health services and health issues with people who have experienced homelessness that inform, advise, and help people manage their health.
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Co-produce health and wellbeing resources for staff working within the homelessness sector, better equipping them to support the people who use their services and improve longer term health outcomes.
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Contribute to producing resources for staff working in healthcare, better equipping them to understand the challenges that people experiencing homelessness might face in accessing services.
We have a range of accessible, targeted materials around vaccination, screening and other health issues that can be used by our team and supported accommodation staff to support sessions. We are planning to develop more of these, particularly looking at screening and rights to access healthcare.
By carrying out Health Promotion In-Reach in hostels and Day Centres we aim to:
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Increase awareness of specific health issues, what services are available and the pathways for accessing them.
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Encourage people to identify their own health priorities, and to address their health concerns, offering them the tools to tackle issues and access services.
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Support people in identifying shared interests in particular health issues and delivering in-reach sessions that demonstrably reflect those shared interests.
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Reach more people to support with 1-1 appointments through our Homeless Health Peer Advocacy (HHPA) service.
The group in-reach model enables people with similar experiences to come together and reflect on overcoming challenges. As a project based on Advocacy principals, we do not tell people what they should do; but encourage autonomy to make safe and realistic choices. We:
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Meet with people to ask what their health priorities are and look at potential topics for upcoming sessions. These topics are then shared with the staff team from the hostel/day centre so they can feed in.
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Draft an in-reach programme and plan dates, times, and promotion of sessions, involving staff teams at each site.
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Organise and co-deliver 5-10 sessions on the priorities identified by people experiencing homelessness and the staff working with them
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All sessions focus on residents’ voices being heard first, then Groundswell facilitated discussion supported and informed by Groundswell health promotion information and/or clinicians.
The Health Promotion team also work with a range of external partners around screening and preventive care.
We work with partners to arrange health events at homelessness services; promoting the sessions by talking to residents prior to teams visiting and supporting on the day to maximise uptake.
About HHPA
Our Health Promotion work sits alongside our Homeless Health Peer Advocacy (HHPA) Program. Groundswell created HHPA in Westminster in 2010, to support people experiencing homelessness to overcome multiple barriers preventing access to healthcare, initially through funding from the NHS Regional Innovation Fund. Since then, HHPA has since flourished into a multi award-winning service working across London.
Health creates a foundation to move out of homelessness. Groundswell’s person led health services enable people who are homeless to access the health care they need, so they are not disadvantaged by the health inequalities embedded in our systems. Our health work is delivered by a team where most people have their own experience of homelessness, shared experience builds up a level of trust when there can be mistrust of ‘professionals’, because of past trauma or negative experiences.
The service is delivered by volunteer Peer Advocates and staff Case Workers, who build trusting relationships with clients and support them to access, navigate and use healthcare services. They aim to increase people’s self-confidence and improve their ability to independently access the services they need, which can include everything from registering for a GP, dentistry treatment, mental health referrals, hospital appointments, and much more.
Groundswell is unique in bridging the divide between health and homelessness organisations. We work in partnership with numerous organisations across London to support the delivery of our peer advocacy service.
Health In-reach Navigator Tasks
The Health In-Reach Navigator will be a vital member of our team, working collaboratively with various partners and agencies to deliver In-Reach sessions and connect individuals experiencing homelessness with essential healthcare services. This position offers autonomy, flexibility, and the opportunity to make a meaningful difference to people’s lives.
Lead on planning and delivery of health promotion sessions working with key stakeholders to shape sessions:
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Develop and maintain links with hostels, Day Centres, and health teams in the Boroughs where Groundswell works to identify suitable services for delivery of health promotion work.
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Working with people using services, and staff working in services; identify health priorities and plan, design and deliver sessions that reflect those priorities, tailoring them to people’s needs.
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Work with staff at services to ensure risk assessments are in place.
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Work with the Health Promotion Manager to create ways of getting feedback from participants to ensure the sessions are continuously being developed to meet people’s needs.
Plan, promote and deliver one off health & well-being events with stakeholders:
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Work with the Health Promotion Manage and key stakeholders to help plan health days at hostels and Day Centres.
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Represent Groundswell at planning meetings for events for health events, working with partners to develop sessions, ensuring learning from past events is considered.
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Support the organisation and delivery of health days working alongside clinical and homelessness partners.
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Promote the health days to people using local services.
Work with clinical teams offering preventative health care work in community settings across London:
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Work with the Health Promotion Manager to ensure we are linked in with homeless health teams in the Boroughs where we work and are supporting their in-reach into hostels and Day Centres.
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Develop and maintain relationships with a range of partner organisations including mainstream GP surgeries, hostels, and specialist homeless health services.
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Work with homelessness services prior to visits from clinical teams to promote sessions and make sure people have the information they need to decide whether to take part, maximising take up on the day.
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Work alongside Groundswell in-reach volunteers to support clinicians to engage with people during sessions at hostels and day centres.
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Support clinicians in engaging with people experiencing homelessness.
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Manage any referrals that need to be made to the HHPA team for one-to-one support to access external health services.
Share learning internally and externally:
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Provide feedback to Groundswell’s communications team on the health priorities raised by people experiencing homelessness so we can ensure we are developing relevant resources.
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Contribute to co-production of health promotion resources feeding in the concerns and questions we are hearing from our health promotion work.
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Support and contribute to the training of Groundswell volunteers and staff about In-Reach delivery.
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Work with the Volunteer Co-ordinator and Health Promotion Manager to support In-reach volunteers.
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Attend conferences and learning events to learn and share learning.
Develop, plan and contribute to ongoing quarterly monitoring, review, evaluation, and reporting of the health promotion work:
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Work with the Health Promotion Manager to develop the project and plan future work.
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Contribute to reports on In-Reach delivery for commissioners and other stakeholders externally.
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Record and share feedback from people experiencing homelessness and partners
General Duties:
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Help to foster a co-operative and supportive team.
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Represent Groundswell in an appropriate manner.
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Participate in training as agreed and in regular supervision and appraisal with your Line Manager.
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Promote equal opportunities in all areas of work.
PERSON SPECIFICATION
EXPERIENCE & KNOWLEDGE
Gained through employment, volunteering or lived experience
- Facilitating groups or running health promotion or training sessions.
- Working with people who might face barriers to accessing healthcare.
- Developing relationships with external organisations.
- Planning events or projects.
- Understanding of the barriers that certain groups face in accessing healthcare.
- First-hand experience of social exclusion due to homelessness, imprisonment, migration or otherwise being part of a marginalised population.
- Involvement in health promotion.
SKILLS & ABILITIES
Gained through employment, volunteering or lived experience
- Able communicate with variety of audiences, presenting information effectively in person, at meetings, and via phone and e-mail.
- Able to plan individual work using a solution orientated approach.
- Basic IT skills - able to use Word, e-mail and carry out basic internet searches.
- Able to take the initiative and being able to think on the feet.
BEHAVIOURS
Gained through employment, volunteering, or personal experience
- Understanding and support of Groundswell’s core beliefs.
- Able to communicate naturally and empathetically, build rapport quickly and to earn respect and trust.
- Ability to model the promotion of equality and inclusion.
Support provided and reasons to join us.
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Regular guidance, support and the opportunity to reflect on their work through regular catchups and supervisions with your Line Manager
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Reflective practice with a trained therapist.
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Access to training and development opportunities - this project is part funded by Westminster Public Health and through them there is the opportunity to take up a range of public health related training and qualifications.
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Teamwork - regular opportunities to contribute to and learn from the wider Groundswell’s team.
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Strategic input - opportunities to input into Groundswell’s strategic direction.
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Feedback process - be able to input into working practices and know where to turn if any problems arise.
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Cost of living pay increase - Groundswell believes that annual cost of living (COL) increases should be awarded if it is financially viable to do so. The Board will look at awarding a COL increase every year when they set the budget at the July board meeting and will approve this if it is financially viable.
Application process
Application
To make an application, please submit your CV along with a cover letter which explains:
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how you meet each of the areas outlined in the person specification above and
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why you are interested in doing this job.
The deadline is Monday 8th July, 5pm. Please submit your CV and Cover Letter
Please note that we can’t consider applications that don’t have a cover letter. Your cover letter is important - we decide who to interview based on how people show us that they have the skills, knowledge and experience we have asked for in the person specification. Your cover letter needs to show how you meet each of the criteria listed in the person specification as fully as possible and why you would like to work for Groundswell.
The following advice is designed to help you with your application:
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Read the job description, person specification and general information on the organisation This information will help you gain an understanding of how Groundswell is organised, what the aims of the organisation are, and what the job entails.
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Look carefully at the person specification The person specification states what essential skills, experience, knowledge and understanding we feel an applicant should have, as well as desirable areas that would assist you in carrying out your duties. A person having all these abilities and experience would be an ideal candidate. As none of us are perfect, please do not be put off from applying if you do not have all the desirable skills mentioned.
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Look at your experience, including any experiences you have had outside of work, such as community/voluntary/leisure/political interests. Also remember that your life experience is also valid. Do not undervalue yourself; if it is relevant information, include it in your application.
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When you write a covering letter a good way to start is list all the essential criteria listed in the person specification and write a couple of sentences under each. This makes sure that you have addressed all the points.
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Gear your application to the specific job using the person specification as a guide for the area to be covered. If you send only a CV, and do not directly address all the questions in your cover letter/personal statement, you will not be considered for shortlisting. Do not simply repeat your current duties. Pick out the skills, knowledge and experience required by the job and show that you have them.
Interviews
Candidates will be notified if they have been invited to interview by Friday 12th July at the latest. We are a small charity with limited resources and are unable to give feedback on unsuccessful applications before the interview stage. If you have not been notified by this date, then please assume you have been unsuccessful on this occasion. Interviews will then be held on week commencing Monday 15th July 2024.
Pre-employment checks
Two references will need to be taken up before a job offer can be made. Please include reference details in your application. One should be your current or most recent employer, and the other someone who has known you in a professional capacity for at least two years. We will not contact any referees before the interview and only after you grant consent.
Because of the nature of this role, we will have to carry out a DBS check on the successful candidate. Having a conviction will not necessarily bar a candidate from employment; this will depend on the circumstances and background of the offence(s) in relation to the requirements of the job.
Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying.
The client requests no contact from agencies or media sales.
Ealing and Hounslow Community Voluntary Service is a registered local charity that has been supporting voluntary and community sector (VCS) groups in Ealing for over 30 years and Hounslow groups since 2012.
In this rapidly changing world where our sector continues to face many challenges and take on new opportunities, it is highly appropriate that Ealing and Hounslow CVS has undertaken a process of reviewing and planning for the next three years. Consulting with our stakeholders has been a refreshing process, and has provided us with an opportunity to study how well we delivered our core themes from our latest Business Plan – developing, connecting, representing and innovating with the third sector in Ealing and Hounslow - and to establish new and more relevant themes of work for future delivery.
Ealing and Hounslow CVS is a second-tier organisation that works with local charities and voluntary organisations in Ealing and Hounslow. The overall aim is to provide a professional and effective service to local voluntary organisations through assistance and through forming consortia and bidding for major tranches of funding aimed at improving the lives of the local communities.
PURPOSE OF THE POST
Promote and support volunteering in Ealing and Hounslow.
Raise the profile of informal, formal, and corporate volunteering.
Design, develop, and implement social action projects reflecting the local community's needs.
Collaborate with Ealing and Hounslow Council’s Community Engagement Teams on initiatives and events.
Support disadvantaged groups in volunteering and social action.
MAIN DUTIES AND RESPONSIBILITIES
Volunteering Promotion and Support
Promote volunteering to residents, VCS groups, statutory sector, and local businesses.
Ensure access to volunteering opportunities for residents from hard-to-reach communities or isolated areas.
Coordinate regular training and events to promote volunteering benefits.
Run drop-in sessions at various outreach locations within Ealing and Hounslow.
For more information see the recruitment pack
Public Sector Development Manager: Shape the Future of Child Protection
Are you passionate about making a real difference in children's lives? Join the NSPCC, the UK's leading children's charity, as a Public Sector Development Manager and help us secure vital funding to protect children and prevent abuse.
Salary: £28,337 - £31,485 (plus London Allowance of £3,366 or Home Working Allowance of £500) Location: Remote or hybrid (with bases across the UK) Hours: Full-time, 35 hours per week
Why join us?
- Be part of a high-performing team that's raised over £6 million since 2017/18
- Flexible working options to suit your lifestyle
- Generous annual leave, pension, and life assurance schemes
- Opportunity to make a lasting impact on children's lives across the UK
About the role: As a Public Sector Development Manager, you'll play a crucial role in securing funding from government bodies, research grant-makers, and commercial tenders. You'll contribute to our ambitious £5 million annual income target, helping the NSPCC support millions of children each year.
Your key responsibilities:
- Develop and manage relationships with high-level statutory funders
- Craft compelling proposals and reports to secure significant income
- Collaborate with internal teams to maximise funding opportunities
- Identify and pursue new prospects to strengthen our funding pipeline
What you'll bring:
- Experience in building relationships and securing high-value funding
- Excellent written and verbal communication skills
- Strong project management and prioritisation abilities
- Passion for safeguarding children and young people
Our team and culture: Join a motivated and supportive Major Giving Department where your ideas and contributions are valued. You'll have access to bespoke training opportunities and the chance to grow both personally and professionally.
About the NSPCC: For over 100 years, we've been at the forefront of child protection. Our mission is to end child abuse and transform society for every child. From our world-famous Childline service to groundbreaking research and campaigning, we're committed to creating a safer future for all children.
Career development: We're invested in your growth. You'll have opportunities to enhance your skills, take on new challenges, and progress your career within a supportive environment.
Ready to make a difference? If you're excited about using your fundraising talents to protect children, we want to hear from you. Apply now and join us in our mission to create a safer society for all children.
The NSPCC is committed to diversity, equality, and inclusion. We welcome applications from all backgrounds and will make reasonable adjustments to support your success.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 164 years we’ve grown from one site in London to three rescuing and rehoming centres across the Southeast as well as a global education and outreach programme. With around 700 employees and 1,000 volunteers, we have cared for over three million vulnerable animals since we were founded. We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership.
The Philanthropy and Trusts team sits within the Philanthropy, Philanthropy & Commercial (PP&C) team. Our aim is to engage and cultivate new supporters who can make a significant difference to Battersea, while also managing relationships with existing partners.
We are looking for a Philanthropy and Trusts Officer to join us. They will contribute ambitious yearly income targets across the team by managing a mid-level individual giving programme and a small trust mailing programme, managing financial data and reporting as well as supporting the Philanthropy and Trusts teams in in their wider fundraising efforts.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 4th July 2024
Interview date(s): 15th – 17th July 2024 (1st round); 22nd – 23rd July 2024 (2nd round, if applicable)
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
At Hestia we support adults and children in times of crisis.
We deliver services across London and the surrounding regions, as well as campaign and advocate nationally on the issues that affect the people we work with. Last year we supported over 19,000 men, women and children.
Executive Director of Finance and Corporate Service
Circa £100,000
Hyrid/London (Aldgate)
Permanent, 39 hours p/w
This is an exciting opportunity to join Hestia’s leadership team as we embark on our new ambitious 5-year strategy. You’ll be responsible for leading the Finance Team and providing expert financial and business advice to the team and board alongside overseeing the work of the Housing Services Team.
You will be highly analytical, strategic and responsive to a complex and fast-paced environment. You will enjoy working organisation-wide and having input to high level decisions, demonstrate personal resilience, be a great collaborator with a sense of purpose and fun.
The successful candidate will be a fully qualified accountant and will also bring:
- Substantial experience of effective strategic leadership, business planning and management in a broader finance and operations role in the voluntary sector, service delivery organisation or housing sector.
- Proven experience of successful development of organisational operating models and business systems transformation.
- Up-to-date knowledge of charity SORP requirements and a good understanding of relevant regulatory framework in all areas of primary responsibility.
- A supportive and visible leadership style with a coaching and empowering approach.
- Excellent communication and influencing skills with the ability to bring financial concepts and issues to life for non-financial colleagues.
- Understanding of, and commitment to, the goals and values of Hestia
If you have the skills, drive and experience to join our highly regarded organisation, we would love to hear from you.
Hestia is committed to diversifying the background of its workforce and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability.
Hestia is registered with the Disability Confident scheme. This means that they commit to offering people with disabilities an interview if they meet the minimum criteria for this role.
Please indicate if you would like to disclose a disability for this application. This information will only be used for the purpose of this specific application. You will have the opportunity to provide further information regarding your disability or any reasonable adjustments your may require.
For further information and to make an application, please click the 'apply' button to be redirected to the Prospectus website.
Closing date for applications:Wednesday 24th July
Interviews with Prospectus: 31st July – 2nd August
Interviews with Hestia: w/c 12th and w/c 19th August
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
Are you a confident and experienced leader, with a heart for social justice and passionate about positively transforming society?
Then this could be the role for you. Join us as our next Centre Manager, and use your leadership and interpersonal skills to head up the team of three, delivering employment support in London.
You’ll be working with the local church to manage the delivery of Resurgo's award-winning Spear Programme. Over the last 20 years, Spear has equipped more than 9,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the barriers they face.
We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.
The important stuff
Location: Spear Hammersmith, Spear Kennington, & Spear Bethnal Green
Contract: Permanent, Full-time
Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations
Salary: from £30,000
Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate
Application pack: Download our application pack below for more information about the role and Resurgo
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
In this role, you’ll be responsible for:
Strategy, vision and impact [25%]
- Be at the forefront of leading Resurgo’s ‘big picture’ vision of a transformed society, empowering churches to transform young lives
- Build and implement a strategy for developing relationships with local referral agencies to ensure effective recruitment of young people onto the Spear programme
- Oversee the reporting of the Centre outcomes and ensure the Spear Programme is delivered in line with agreed targets
Leadership, line management and training [25%]
- Lead your team with confidence; spurring them on in Resurgo’s mission; invest in a team culture of excellence, belonging and fun
- Manage and develop the Lead Coach and Graduate Coach, using a coaching approach to invest in their growth and development. This includes weekly 1:1s, performance reviews and regular feedback
- Equip your team to drive change through a data informed approach, and keep them accountable to agreed targets for the Spear Programme
Relationship management [20%]
- Manage great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees
- Embed into your local church; working closely with your Spear Trustees and congregation, and actively participating in their mission and events
- Partner with the Spear Trustees and assist in implementing their funding strategy by helping to build corporate and donor relationships. For example, by hosting prospective donors in the Training Room
Delivery of the Spear Programme [20%]
- Support group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets
- Provide guidance to the Lead Coach in the training room when dealing with behavioural and safeguarding situations and upskill coaches with consistent coaching feedback
- Use a coaching approach to engage young people in challenging conversations that will enable them to take responsibility and over significant barriers to employment
Operations [10%]
- Liaise with relevant staff regarding site operations and work to resolve any issues as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies
This role will suit you if:
- You are an active Christian, passionate about your work being a lived expression of your faith
- You want to help others reach their full potential, and enable young people to overcome significant barriers to employment
- You have demonstrable experience in coaching, teaching or training and development, as well as being keen to develop these skills further
- You are an experienced and mature leader/line manager, or have great leadership potential, and are eager to bring out the best in your team
- You are confident building relationships with a variety of stakeholders, with effective written and verbal communication skills
- You are steady under pressure, and able to juggle competing priorities
- You are looking for a varied, hands-on role, where you won't be tied to a desk
- You are IT literate
You can expect:
- A genuine commitment to upskilling you through impressive training opportunities
- Training, guidance and funding to complete your professional coaching accreditation
- Progression opportunities through professional development 1-1s
- A fun, supportive culture where you are encouraged to bring your authentic self to work
- A worshipping community, where you can pray and worship with your colleagues
- Summer and autumn staff conference days, plus a two-night Christmas retreat
A couple of things to note:
This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
In the event of a job offer, a DBS check will be requested.
The client requests no contact from agencies or media sales.
Operational & Strategic Manager
To lead the operational and strategic management of the service covering tenancy services, repairs, cleaning, grounds maintenance and other estate services.
To ensure the proper governance of the organisation and to lead in a manner that supports and guides the organisation’s mission as defined by the Board of Management.
To manage a small team of seven staff to deliver customer service excellence and inspire them to provide a brilliant customer experience.
To oversee the day to day financial management of the RMO, including rent collection and arrears control.
To develop and maintain effective working relationships with Board members, residents and colleagues and work with council officers and other relevant agencies and professionals where required.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The aim of this newly created role is to lead organisational change on safeguarding and protection across Care4Calais.
The Head of Safeguarding and Protection will provide strategic and operational leadership across all protection and safeguarding prevention, reporting and response initiatives to facilitate a values-led organisational culture of safety, non-discrimination, dignity and respect for all.
Responsibilities
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Develop, lead and implement safeguarding and protection strategy across the whole organisation.
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Manage the incident management and referral process for safeguarding and protection incidents.
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Oversee the implementation of Care4Calais’ mental health and wellbeing initiatives.
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Develop and deliver training and resources on safeguarding and protection to grow capacity across the organisation.
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Attend and contribute meaningfully to team meetings.
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Develop and maintain a network of key contacts within relevant authorities, legal teams dealing with immigration and public law matters, and other NGOs focused on the support of refugees and people seeking asylum.
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Attend relevant external meetings, representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
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Complete relevant external training required to undertake the role.
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Be prepared to travel to locations in UK and France where C4C staff are operating.
Person Specification
Essential Criteria:
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Significant experience of leading organisational change on safeguarding and protection initiatives in an international humanitarian context.
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Experience and knowledge of international safeguarding and protection standards and good practices, as well as legal and regulatory obligations applicable to charities registered in the UK and (desirable) France.
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Experience of implementing safeguarding measures for children and adults at risk of harm.
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Significant experience of incident management and investigations.
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Demonstrable experience of acting with integrity and moral courage in challenging circumstances.
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Understanding of, and commitment to, challenging intersectional power differentials that can contribute to an organisational culture with high safeguarding risks.
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Understanding of, and commitment to, survivor-centred, trauma-informed and rights-based approaches to safeguarding and protection.
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Experience of developing and delivering training on safeguarding and protection at all levels.
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Understanding and experience of safeguarding and protection issues related to volunteers including mental health and resilience.
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Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.
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Exceptional written and oral communication skills, including the ability to convey complex information clearly and concisely.
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Meticulous attention to detail in documentation and case records, ensuring accuracy and compliance with protocols.
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A demonstrable understanding of confidentiality.
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Demonstrable commitment to Care4Calais’ values and mission.
Desirable
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Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic.
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Experience of working with asylum seekers, refugees, displaced people or for human rights-based organisations.
The successful applicant will be provided with the induction and training needed for them to succeed in the role. Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we support.
We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK immigration system. If you have any questions about this or need additional support with the application process for any reason, please contact us.
Care4Calais is committed to safeguarding, so our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values that align with our commitment to an organisational culture that promotes safeguarding.
The client requests no contact from agencies or media sales.
Together for Mental Wellbeing are looking for an experienced individual who has their own lived experience of mental distress to join the organisations Service User Leadership Team as the Peer Support Practice Lead.
Together’s core ethos is ‘’service user leadership’’ which means that we value and champion the voice of those with lived experience of mental distress, ensuring that individuals feel empowered through having choice and control. Peer support is an integral part of our service user leadership ambitions, demonstrated through the development and implementation of our unique Peer Support Framework and training programmes.
This role will report into the Head of Service User Leadership and will play a key part in enabling Together to implement the unique Peer Support Framework in partnership with operational colleagues, through offering training, guidance, support and mentoring around best practice.
We are looking for an individual to join the team who has their own lived experience of mental distress, who can demonstrate great leadership skills with a commitment and passion for service user leadership and peer support. Our ideal candidate will be highly motivated, have in-depth peer support knowledge and demonstrable training experience, excellent communication skills and be able to work collaboratively with colleagues at all levels in the organisation, including external agencies and stakeholders, to support the strategic and operational development in these areas.
This position is 4 days per week (30 hours) and is home based with the expectation of travel into our London office for meetings as and when required. The role will also include some travel to our services when required. All travel expenses will be paid.
Please see attached the job description and person specification.
If you are interested in applying for the position, please do ensure to thoroughly read the job description and person specification, as only candidates who are explicit in how they meet the criteria for the position will be shortlisted for interview.
Shortlisted candidates will be invited to an online interview on Zoom.
Interviews will take place on 16th July 2024.
If you have not heard back within two weeks of the closing date, unfortunately you have been unsuccessful at this time. We discourage those who have applied for the position within the last 6 months to re-apply for this position.
Applications for this position can be made directly through the Together website.