Service Manager Jobs in Liverpool
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a values led, (education) content minded and systematic project manager to join us a Conference Producer at We Are In Beta.
The goal is to grow our in person events offering for our community of MAT Directors of Education and School Improvement Leaders, which has already supported 85 MATs serving 90,000+ students.
Your role will be to produce face to face conferences that provide them honest, open and trusting spaces to share how they really achieve their results in practice.
Why?
So MATs can learn what’s working (and what isn’t), so they can deliver the best education possible to their students.
What's the role?
Your job will be to produce in person conferences, with a difference, for MAT Directors of Education and School Improvement Leaders.
Events where practitioners don’t just share what’s worked but also what hasn’t - openly and transparently.
The aim is curate powerful and practical warts and all stories, which attendees can ask questions about and dig deep into each other's work.
- What we avoid
- Glossy key notes delivered by non serving MAT leaders
- Only sharing successes
- Surface level panels that don’t explore how leaders do what they do
- Lots of passive sitting and listening in big audiences
- Not developing deep and lasting relationships between attendees
- Where the events are geared towards promoting products and services more than the amazing leaders and their practice
- What we deliver
- Dedicated to giving serving MAT Directors of Education - from diverse backgrounds - the platform to share the work they are doing in the MATs right now
- Sharing openly, honestly and transparently the challenges as well as the wins
- Small group discussions about very specific topics where attendees can go deep
- Workshop formats allowing speakers and attendees to learn from each other via intimate conversations
- Where we do everything we can to help attendees get to know each other, stay in touch and work together long term.
- Events where sponsors provide thought leadership not sales pitches
On the speaker/content side, you’ll:
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research what’s important to MAT Directors of Education
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find serving MAT leaders who have expertise in those areas
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invite and book them to be speakers and
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support them to be their best on the day.
On the attendee/learner side, you’ll:
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communicate the offering
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design sign up and onboarding processes
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promote the event across our social media and email channels and
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ensure delegates have everything they need to get the best out of the event.
On both sides you’ll:
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promote the event far and wide
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lead the follow up and evaluation of the events.
How you’ll be driving our mission forward
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Researching topics that matter to Directors of Education right now
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Emailing/messaging them to ask what they’ve had success with and need help with
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Creating a database of strengths and needs across the community
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Reading education press, policy and practitioner led blogs.
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Engaging with conversations on social media
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Finding, inviting and booking speakers
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Using national datasets to find MATs and MAT Education Leaders who are succeeding against the odds
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Digging into MAT practice and MAT leaders’ blogs/posts to build a list of possible speakers
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Crafting emails that invite MAT Leaders you may have never met to speak at the conference
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Following up and leading MAT Leaders through the speaker onboarding journey
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Supporting speakers to be their best
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Designing editorial guidelines and communicating them with speakers
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Supporting them to find a focus for their sessions and feeding back on the content
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Gathering pre-event information such as speaker details, access need, session titles/objectives and resources etc
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Automating workflows and emails using Zapier and Airtable
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Sharing all pre-event information they need in good time
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Designing attendee sign up and welcoming processes
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Designing and building pre-event registration processes and forms
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Gathering pre-event information from attendees eg attendee details, access/dietary needs and
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Automating workflows and emails using Zapier and Airtable
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Sharing all pre-event information so they can get the most out of the conferences
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Promoting the event across our channels
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Working with a designer to commission graphics
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Writing social media posts on LinkedIn and Twitter
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Working with the Director of Educations at the MATs hosting the events to write sharable, top of funnel social media posts that inspire, entertain and inform Directors of Education
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Designing, writing building email workflows and drip campaigns in our CRM (HubSpot)
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Ensuring delegates have everything they need to get the most out of the conferences
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Tracking and auditing that all delegates have shared required pre-event information
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Writing succinct emails which are delivered at the right time in a way that respects their workload and capacity
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Evaluating the success of the conferences.
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Designing and building post event evaluation forms
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Seek, gather and analyse customer feedback and user data to ensure member success.
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Tracking and auditing evaluation completion
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Following up with both speakers and delegates to maximise
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Who are you?
- A values driven educationalist
- Technophilic project manager who has a spreadsheet for everything
- Curious and empathic relationship builder
- Entrepreneurial, innovative and flexible
- Analytical but also a content-minded story finder and teller
- Feedback embracing learner in the pursuit of mastery of your craft:
What experience and skills do you have?
It’s not essential you tick every box below. But the more boxes you can tick the better. We can help you gain and learn from the experiences you haven’t had yet.
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Education and/or school leadership/teaching: Knowing how the MAT and school system works is a must. Knowing who does what role in MATs will help bring the right people in the right conversations and the right time. Knowing and understanding the kinds of problems and types of conversations MAT leaders and teachers is also helpful for this role
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Conference production: researching topics, inviting and booking speakers, crafting promotional materials, shouting loudly and proudly about the events and filling up spaces is key.
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Project management: Planning, tracking and delivering on project objectives across several workflows on time, every time. Managing multiple audiences who are likely to be at different stages of their engagement cycle.
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Digital marketing integration and automation: integrating and automating digital marketing platforms like eg MailChmip, Hubspot, Airtable and Zapier etc. Automating drip campaigns and email workflows.
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Copywriting (and digital marketing and email workflow design): designing and writing posts and emails that convert - whether than be speaker invitations, promotional posts or conference onboarding emails.
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Customer Relationship Management: designing, building and automating CRMs including sales pipeline design and management eg HubSpot and Airtable.
What are the benefits?
- Exposure to the most inspirational and impactful MAT Education Leaders in the country
- Opportunity to work within an early-stage, mission-driven organisation and shape its direction
- Flexible working culture/flexible working hours
- Pro rata £29,000-£34,000 dependent on experience
- Project-based and/or part-time contract based on performance milestones for the right candidate available - this role is approximately 3 days a week for 28 weeks a year in 2 x 14 week blocks: October-February and March-June to deliver 2 conferences.
- Free annual membership to all of our premium spaces across the community worth up to £1,197+VAT.
- Dramatically grow your network of MAT leaders
Project Scope and Time Commitment?
The aim of this role is to produce two conferences:
- Trust Education Leaders Conference North (Feb/Mar) in Manchester
- Trust Education Leaders Conference South (June/July) in Luton/Milton Keynes
Each conference takes about 14 weeks to plan and deliver working 2-3 days a week.
If you aren't available for these dates, please still register you interest as we have plans for more conferences coming up and we'd love to work with you on them.
Timeline:
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Applications open: 28th August 2024
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Deadline for applications: midnight Sunday 15th September
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Invitations to complete assessment task: weeks beginning 9th September and 16th September
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First round interviews: weeks beginning 16th and 23rd September
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Second round interviews: weeks beginning 23rd and 30th September
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Notification of decision /appointment : week beginning 7th October.
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Start date: mid October
We expect this to be a popular role.
We will be inviting people to interview on a rolling basis.
We advise submitting an application early.
How do you apply?
To apply for the role please
- register your interest via our wesite no later than midday on Thursday 5th September AND/OR
- complete the application form we'll send you by the deadline above
For the application form you’ll need:
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CV - max 2 sides
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Covering letter - outlining
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why you want to apply
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how your values, knowledge, skills and experience make you the best person for the role.
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a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.
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Contact details of references
For an informal and confidential discussion about the role prior to application, please contact the Founder @niallalcock on X/Twitter or DM Niall Alcock on LinkedIn
We exist to help school leaders and teachers share and learn how they get the best outcomes for their students
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Employer Relationship Manager (North-West)
A new opportunity has arisen within The Forces Employment Charity for a highly motivated Employer Relationship Manager for the North-West region to join its dedicated Employment Team embedded within the Career Transition Partnership (CTP).
Job Role: To source and secure suitable, quality vacancies and vocational opportunities for all Service Leavers (SL) resettling through the Career Transition Partnership (CTP) – including CTP (Assist), Early Service Leavers (ESLs) and, when required, Reservists and Spouses.
The ERM will take an Apprenticeship to Executive approach to CTP employer engagement - by engaging, developing, and managing relationships with key employers & employer organisations across the relevant region.
The role reports to Employer Engagement Manager (EEM). This position is permanent Full-time, 35 hours per week, with a salary of £32,000. The successful candidate will be Home based, with local and regional travel in North-West United Kingdom.
The ERM will work effectively to a defined set of employment related targets and Performance Indicators (PIs) as defined by the EEM. The ERM is expected to comply with all CTP and Forces Employment Charity (FEC) Data Protection Procedures and relevant CTP Work Instructions.
Principal Responsibilities:
· Develop and implement an intelligence led, regional employer engagement strategy which links key regional employer job opportunities with the career requirements of all SL. These should include:
· Full-time appointments, part time appointments, work experience placements, suitable self-employment and vocational opportunities.
· Proactively market the transferable skills and experience of all SLs to potential employers, particularly potential regional key accounts.
· Work with employers across industry sector networks to determine future skill and talent pipeline requirements.
· Work with the Key Accounts staff and regional CTP staff to integrate these into the CTP Transition, Training and Employment Support strategy.
· Manage the relationship with key regional CTP stakeholders.
· Work closely, co-ordinate, liaise and provide employer engagement related support (when requested and when appropriate) to the affiliated.
· Maintain strong links with existing regional SME employers who have traditionally supplied appropriate jobs for SL under CTP.
· Ensure all regional employer contacts are encouraged to register, enter and manage their own vacancies on the CTP website.
· Maintain accuracy and integrity in all interactions with the CTP CMSR ensuring timely recording of own employer engagement activity.
PERSONAL SPECIFICATION
Essential Competencies:
· A comprehensive understanding of recruitment and industry intelligence, including the regional job market and vocational training, job matching, and selection.
· Proven track record of initiating and managing high-level and influential external relationships.
· Ability to deliver outputs against demanding schedules and work to a set of Performance Indicators (PIs).
· Strong presentation and all-round communication and negotiation skills.
· Experience of using and exploiting advanced business management systems.
· Ability to analyse data and clearly present findings.
Desirable Competencies:
· Certificate in Recruitment Practice or equivalent
· Experience of marketing, PR and customer liaison.
· An empathy with and a good understanding of Armed Forces personnel and their employability.
Security Clearance:
Candidates will be required to undertake Ministry of Defence (MOD) security clearance check which requires applicants to have been resident in the UK for over five years.
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about applying, please submit a Covering Letter and CV. The closing date for this position is by Midnight Friday, 13 September 2024, and interviews are likely to take place the following week.
The National Tremor Foundation is looking for a General Manager to help support its growth and positive impact on people with all forms of neurological tremor.
The National Tremor Foundation (NTF) is a charity who aim to provide help, support and advice to all those living with all forms of neurological tremor irrespective of age. Our mission is to provide advice, support, publish information and promote research on neurological tremors.
We are seeking a full time, self-employed, dynamic, self-motivated General Manager to lead the NTF on behalf of the Board of Trustees in return for an attractive salary of £35,000 per annum. The successful candidate will play a vital role in the strategic development, operational management, administrative functions and community engagement of the charity to help support its growth and positive impact on people with all forms of neurological tremor.
Working with the Board of Trustees, the successful candidate will promote the values and actions that ensure the charitable aims are fully met and developed and maintain and develop high quality services with both external providers and core NTF activities.
Experience
- Leadership and management, with experience of the voluntary sector.
- Operational management.
- Working with a Board of Trustees.
- Financial management and budgeting skills.
- Funding and bid-writing
- Staff and volunteer management
- Marketing
- Compliance and Safety
- Excellent communication and interpersonal skills.
- Knowledge of health and well-being activities.
- Experience of catering and hospitality a bonus.
- Ability to multitask and prioritise effectively.
- Excellent I.T. Skills.
To apply for this position please send your CV and a covering letter outlining how you meet the person specification.
Application closing date 2nd September
The interview date will be during the week of the 9th September 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description: Volunteer Manager
Reporting to: Regional Manager
Location: Speke, Merseyside
Contract: Permanent
Hours: 35hrs
Salary: £23,620 – £24,329
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England’s surplus food.
We are fortunate to benefit from the support of major retailers, the media, sports ambassadors, and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
We are looking for someone dynamic and engaging, with excellent communication and volunteer management skills, as well as a commitment to delivering a high-quality service in line with our mission and core values. In addition, to working with the team in the FareShare Regional Centre you will also work closely with the FareShare National Volunteering Team. You will work together to provide a consistent volunteer experience across the FareShare network, which is enjoyable, rewarding, and safe for our volunteers.
You should be self-motivated, with experience of working within volunteer management and able to manage ad-hoc corporate groups, short term volunteering schemes as well as long-term and regular volunteers. Additionally, you should be able to deliver end to end volunteer recruitment activities and provide on-going supervision and support to volunteers, ensuring that their training needs are met. You should also be able to develop and deliver a range of local volunteer engagement activities. Furthermore, you should have experience promoting and championing the role of volunteers, so that they are respected and valued for their contribution to the organisation.
Main areas of responsibility
Volunteer recruitment
- Develop and implement a regional volunteer recruitment strategy that will deliver an extensive pool of diverse and engaged volunteers to ensure the operational needs of your FareShare Regional Centre are met in a timely manner.
- Recruit, build and maintain relationships with a wide range of regional volunteer sources, ensuring regular engagement leading to long term partnerships.
- Regular liaison with the FareShare National Volunteering Team to capitalise on national initiatives.
Volunteer engagement and communication strategies
- Develop and deliver a regional engagement programme that ensures all volunteers have a rewarding experience, whilst effectively contributing to FareShare’s overall development
- Promote volunteering, internally and externally in collaboration with the FareShare national team and ensure that the impact of volunteers is celebrated.
- Deliver the FareShare National volunteer induction programme to maximise the engagement and contribution of each volunteer.
- Develop and deliver volunteer training, which ensures all volunteers are able to meet their potential and complete their volunteer roles effectively.
Policies and procedures
- Implement volunteer management policies and procedures in line with guidance from the FareShare National Volunteering Team.
- Develop new volunteering policies and procedures in collaboration with the FareShare National Volunteering Team.
Making FareShare a destination for volunteering
- Enhance the experience of volunteering at your FareShare Regional Centre by delivering robust policies, together with effective engagement and communication programmes, so that volunteers enjoy what they do and can feel proud of their contribution and become ambassadors.
- Liaise with FareShare Nationals Marketing & Volunteering Teams to promote and publicise case studies and examples of volunteer success stories.
- To engage with other FareShare Regional Centres and the FareShare National Volunteering Team on a quarterly basis to deliver UK wide volunteering activity and share good practice.
- Work alongside the FareShare National Volunteering Team to evaluate volunteer experience and establish annual benchmarks for the FareShare Network, including volunteer satisfaction, conversion, retention, training, etc. This will be used for development of recruitment and engagement strategies.
Experience
- Developing and delivering successful volunteer recruitment, training and engagement programmes.
- Building relationships with external organisations and associations to create and promote volunteering programmes.
- Managing projects and associated budgets.
- Monitoring and evaluation of volunteer programmes.
- Reporting on volunteer programme metrics
- Experience of working with volunteers / adults with additional support needs (Desirable).
- Experience of delivering effective marketing and communications campaigns (Desirable).
- Experience of using volunteer management systems (Desirable)
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential Criteria
- Good time management with ability to manage workloads, set priorities and meet deadlines.
- IT literacy, in particular for Microsoft applications (Outlook, Word, Excel and PowerPoint).
- A commitment to equal opportunities and safeguarding.
- An empathy with volunteers and an understanding of their needs.
- Willingness and ability to travel in the UK.
- Hold a clean UK driving licence and have access to a car
Desirable Criteria
- Strong presentation skills to promote FareShare as a destination for volunteering.
- An understanding of, and enthusiasm for, FareShare’s mission and strategy.
- A commitment to continuous professional development.
Competencies and behaviours
- Flexible and non-judgemental approach to people and work
- Able to demonstrate being a Team player
- Eligible to work in the UK
Benefits
Hybrid / Flexible working, with regular UK travel
28 days’ annual leave + 8 bank holidays
Employers pension contribution
Employee Assistance Program
Interest free bicycle purchase loan scheme
Season ticket loan
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is a part time, homebased position. The successful candidate will be able to communicate what we do and the impact we achieve for families in a clear and compelling way. They will build relationships with both current and future funders, so that we can develop strong long-term partnerships with those who share our values and our vision for the future.
We are looking for someone with a passion for writing and communicating with grantmakers of different kinds. You will lead on all our fundraising, primarily from trusts and foundations, however, we are also keen for you to develop new partnerships with corporate partners, with the support of the CEO and the trustees.
We recognise that for fundraisers to do good work they need to be connected to the people we serve. We are therefore looking for someone who, despite working primarily from home, will actively engage with the delivery of our project, in order that they can build relationships with the families we work with as well as our future funders. By knowing how we work and who we work with, we believe that you will be able to tell our story meaningfully whilst also being able to do your work to the best of your ability.
About New Beginnings Foundation
The New Beginnings Foundation is a charity that supports families whose children are in the child protection system in the Greater Manchester area. We are not a statutory service and we are more than a parenting programme. We provide a wrap around service that enables parents to understand how past traumatic events have affected their identity, their coping strategies and their parenting skills.
We recognise that becoming a parent is one of life's most complex challenges. Our aim, therefore, is to support parents in the child protection process to develop the strength, knowledge and power they need to become the parents they want to be so that their children can stay in their care. At the end of the programme, we hope that parents stay with us, so that they can become peer mentors and share their insight and learning to help other parents do the same.
We have grown since we began in 2018. We have now supported over 200 families, an ever-growing team and our turnover is approximately £200k p.a.
At present, we are in a positive position with regards to our fundraising and finances and as a result, we are now looking to expand so we can reach new local authorities who we can collaborate with across the Greater Manchester area.
Person Specification
Part One: Knowledge and Experience
We are looking for candidates who have:
·Outstanding written and oral communication skills
·Proven track record of leading at least two successful £50k+ applications to grant makers in last 12 months
·Proven track of successful public sector bid writing
·Demonstrable knowledge of UK grant makers
·Demonstrable experience of presenting strong written arguments
·Experience of acting as an organisational ambassador in a range of contexts
·Proven project management skills
·Demonstrable relationship management skills
·Able to work independently, multitask and prioritise a busy workload
·Awareness of the Code of Fundraising Practice
Part Two: Attributes and Behaviours
We are looking for candidates who have:
·Passionate and demonstrably committed to improving the families we work with
·Strong on attention to detail
·A completer-finisher
·Ability to work on your own initiative
·A highly competent team worker
·Discretion and ability to maintain confidentiality
·Willingness to learn new skills
·Ability to work in a changing and flexible organisation
·Willingness to work occasional evenings to attend Board of Trustee meetings quarterly
Please apply by submitting your CV along with a covering letter identifying how you meet part one and two of the Person Specification.
Our mission is to keep children in the child protection system safe from harm.
The client requests no contact from agencies or media sales.
Team: Strategy, Knowledge & Innovation
Location: Remote
Work pattern: 21 hours over 3 days (to include every Tuesday)
Salary: Up to £27,779 per annum (pro rata of £46,284)
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Strategy Delivery Manager:
- Provide the Marketing & Income directorate with the planning and strategy management required, to support the growth of our sustainable income
- Lead on the project management of key strategic initiatives from concept to implementation and evaluation
- This role is part of a new job share
About the Strategy, Knowledge & Innovation team:
- We sit within the Marketing and Income Generation Directorate (MIG)
- Our team is responsible for responsible for providing MIG with the business-critical operational support it needs to meet its 10-year growth strategy by leading the business planning, budgeting and performance cycles for the directorate; providing project management and innovation expertise; and supporting the cultural change and growth of the capabilities it needs.
- We currently have a team of 7
What we’re looking for in our Strategy Delivery Manager:
- A proven track record of delivering to a fundraising strategy
- Extensive planning and budgeting experience
- Proven track record of successful project management and delivery
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 2nd September 2024
Virtual interview date: w/c 16th September 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Frazzled Cafe is a small mental health and wellbeing charity founded by Ruby Wax OBE, that provides a safe, confidential and non-judgemental environment where people who are feeling frazzled and overwhelmed by the stresses of modern life can meet on a regular basis to talk and share their personal stories.
We run our free meetings online every single day of the year for anyone who needs them, and anyone can book and be included to talk, share, listen and to feel heard.
As part of our exciting plans for growth, we are seeking a Development Manager to lead on the organisation’s fundraising and communications to fulfil our mission and play a key role in supporting the next phase of Frazzled Cafe’s growth and development.
You will be responsible for developing and delivering an ambitious fundraising strategy with a range of fundraising activities focusing primarily on trusts and foundations but also individual donors, corporate partners and fundraising campaigns. You will also lead on creating a communications strategy to significantly grow our reach, brand and impact. Working with our Training and Programmes Manager, you will support our plans to expand our network of fantastic Volunteer Facilitators.
This is an exciting, creative and flexible opportunity for the right person. The ideal candidate is someone with a demonstrable successful track record in fundraising, alongside the skills of a talented and persuasive communicator and relationship builder. They will be creative, solution focussed, willing to get stuck in and have good humour.
MAIN TASKS
Fundraising
● Lead on developing and delivering an annual fundraising strategy to support our ambitious plans for growth, securing a minimum of £250k per year from Trusts and Foundations, individual donors, fundraising events and campaigns, and corporate partnerships.
● Research and generate a pipeline of funding applications, including multi-year grant opportunities from Trusts and Foundations
● Lead on writing compelling applications and conversations with funders, talking persuasively and informatively about Frazzled Cafe’s work and impact
● Work with the CEO and trustees to develop new relationships with individual donors and strengthen partnerships with existing supporters
● Work with the CEO and Head of Training and Programmes to develop new opportunities for corporate sponsorship and partnerships
● Lead on organising fundraising events such as dinners with major funders and initiate and develop other opportunities for fundraising.
● Lead on Frazzled Cafe’s annual Big Give Christmas Challenge campaign and identify any other fundraising campaign opportunities throughout the year, with support from the Project Support and Administration Officer
● Prepare regular reports and updates for our funders, engaging them with our work and the impact of their support
● Ensure that Frazzled Cafe’s fundraising work is GDPR compliant and meets best practice standards.
Marketing and Communications
● Lead on the development of Frazzled Cafe’s first communications strategy to drive awareness and demand, grow our audiences and scale our impact.
● Work with the Project Support and Administration Officer to manage Frazzled Cafe’s socials, newsletters and website, growing engagement across all our channels
● Work with the Head of Training and Programmes to develop a communications strategy to attract and recruit more Volunteer Facilitators and attendees for our programme
● Help deliver Frazzled Cafe’s rebrand with external agency and lead on ensuring consistency in messaging across the organisation
● Lead on developing a suite of resources and materials that can be used to promote our services
● Work with and support the Project Support and Administrative Officer to capture and interpret data from our communications to maximise impact
● Bring innovative ideas to promote the charity externally to develop a national brand and awareness of what Frazzled Cafe offers.
Other:
● Work with and support the Project Support and Administrative Officer in relevant fundraising and communications tasks, delegating where appropriate.
● Participation in other projects/initiatives as required as a core member of the management team
● Work with the CEO and team to develop innovative and compelling ways to articulate the impact Frazzled Cafe has on its community
● Develop and maintain appropriate databases for recording our fundraising and communications work
Person Specification:
● Proven experience of successfully developing and implementing a fundraising strategy
● Demonstrable experience in a communications, or similar, role
● A demonstrable track record in writing successful funding applications and securing funds, including multi-year grants, from grant-making organisations
● Outstanding written and verbal communication skills demonstrating ability to produce persuasive and compelling copy and content
● A natural relationship builder with ability to influence and negotiate at all levels
● Competence and knowledge using communication tools and platforms (Frazzled Cafe currently uses X, Instagram, Facebook and LinkedIn; Canva, Squarespace and Mailchimp)
● Strategic thinker and ability to turn ideas into action
● Pragmatic, project management approach to work and ability to meet regular, competing deadlines
● Excellent attention to detail and a positive, can do attitude
● Will have attended at least two Frazzled Cafe meetings ahead of the interview to understand our approach.
The client requests no contact from agencies or media sales.
Location: Home based with UK-wide travel, as required/on occasion
Contract details: Fixed term contract – 12 Months
Salary: £32,300 – £38,000 per annum
Hours: Full-time
Directorate: Strategy, Insight & Portfolio
Reporting to: Head of Portfolio and Planning
About the Role:
We are seeking a highly organised and detail-oriented individual to join our Portfolio and Planning team as a Project Manager. As a Project Manager, you are responsible for managing projects from initiation to competition, ensuring they are delivered on time, within budget, and to the required acceptance and quality criteria. This role involves planning, executing and overseeing one or more projects while effectively communicating and managing stakeholder expectations.
This role will sit within the Portfolio and Planning Team and therefore there will be some PMO and Planning activities to be undertaken on an ad hoc basis.
Key responsibilities:
- You are responsible for scoping and completing all associated project documentation (i.e. Business Cases, Scoping Definition Documents, Project Initiation Documents, RAID Logs, Benefit Profiles etc.)
- You will develop detailed project plans for the full project lifecycle.
- You will maintain clear and effective communication with stakeholders and develop robust stakeholder management plans.
- You will identify project risks, issues, assumptions, and dependencies and develop mitigations which will be captured within the RAID log that will be regularly reviewed and updated.
- You will ensure all project deliverables follow the Quality Assurance Process.
- You will manage changes to the project scope, schedule, and costs by completing change management requests and following change management protocols.
- You are responsible for all project closure activities and will conduct post-project evaluations and document lessons learned.
- You ensure accuracy of administration with clear audit processing
- You will maintain records of responses and actions taken against recommendations from meetings
The successful candidate will have:
- Significant experience of successful project and change management.
- Proven project management experience, in particular projects with an element of complex procurement activities.
- Experience of planning and organising a broad range of multi-stranded and complex projects, plans and strategies, formulating and adjusting as required.
- Specialist knowledge through experience of project management, cost management, procurement management, quality assurance, and risk management.
- Experience of working within a PMO environment.
- Effective analytical skills, able to review and interpret highly complex and sometimes conflicting information and data and translate into reports, scenarios, schedules of accommodation and specifications, presenting options and recommendations.
- Effective communication and presentation skills (both verbally and non-verbally), dealing with highly complex or sensitive information communicated to a wide range of individuals and groups at all levels internally and externally.
- Experience of supporting and coordinating business plans across a number of teams.
- Experience of drafting a wide range of reports with an ability to summarise a complex set of facts, clearly, accurately, and succinctly to a wide audience.
- Negotiation, persuasion, and motivational skills, able to gain co-operation at all levels. To include an ability to calmly resolve sensitive issues in a professional manner
- Computer literate with advanced keyboard skills and experience in the use of Microsoft and other software packages for data analysis and report-writing
- An ability to plan and think strategically
- An ability to identify and understand risks to a project(s)
- An ability to work with a high degree of accuracy.
- Experience in minute taking and maintain accurate records of responses and actions taken against recommendations from meetings.
If this sounds like the kind of opportunity that you would be interested in; please have a look at the Job Description and apply.
How to apply:
Please complete the application form linked from the ‘apply now’ button. CV’s will NOT be accepted for this position.
Closing Date – 4th September 2024 with interviews being conducted week commencing 16th September 2024.
PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Join a small commercial team with big ambitions for the public library sector. We are seeking a Commercial Manager to help us realise our plans to secure a menu of commercial contracts that all of our 175+ member library services can choose to benefit from, according to the skills and assets of their service, their focus and strategy and of course the needs of their communities.
Our Commercial Team
Currently we hold a single commercial contract worth around £3m per year delivered through 12 libraries. Our aim is to reach a point where we have a menu of commercial contracts that all of our 175+ member library services can choose to benefit from according to the skills and assets of their service, their focus and strategy and of course the needs of their communities.
In the current funding climate for local authorities and local government services, these contracts are not just about the income and the services they can provide, but about demonstrating nationally the power of the library sector, and how national services can be delivered locally through library services and the communities they serve.
This is a long term aim of ours – we are seeking to build the commercial team with this role and while it is initially a 12 month contract, our hope is that with the role in place we can generate the income to sustain and build on it.
Main purpose of role:
- Support the delivery of commercial projects across the library sector
- Lead the bidding process for new commercial projects
- Manage the mobilisation and setup of contracts and services
- Manage the ongoing delivery of commercial contracts and services including management reporting and contract / service optimisation to increase benefit to the libraries and sector
- Ensure appropriate agreements are in place with our network of library partners to support current and future commercial collaboration
- Ensure we have organisational documentation and accreditation in place to bid for large government contracts
- Support the development of beneficial procurement frameworks for libraries
- Support the development of commercial skills and capacity across the library sector
- Contribute to the growing commercial awareness and understanding within the organisation, its partners and its members.
Key relationships
- Works with the network of library leaders who are engaged in the delivery of our commercial contracts.
- Works with the Commercial Director, Chief Executive and Commercial Sub Committee to ensure effective delivery of commercial contracts across the sector, and managing commercial and financial risks
- Works with our commercial and contractual partners to deliver on contracted outcomes
- Works with the Advocacy and Communications Manager to support ensure
- Reputational risks are managed effectively
Please see the attached job description for a full description of the role, including person specification.
Frequent travel within the UK will be required for the role.
How to apply:
• Please upload a copy of your CV
• Please submit a covering letter, which should include relevant experience and detail how you fit the person specification set out in the job description
• We do not accept covering letters generated by AI
We operate an anonymous recruitment process, which removes identifying information from applications in order to reduce bias in the recruitment process, for this reason, please remove any identifying information from any uploaded attachments, e.g. CV
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.
The client requests no contact from agencies or media sales.
We are looking for experienced professionals who will perform inspection activities on behalf of The Survivors Trust (TST) Inspection Body to assess specialist rape and sexual abuse support services for conformance to TST National Service Standards.
The role of an inspector is to investigate, evaluate, assess, and determine the compliance of an organisation for conformance against specific standards within the framework of UKAS inspection requirements.
Training will be provided; however, candidates will ideally have an understanding of performing audit/inspection duties and preferably have a degree or equivalent specific to the sector, e.g. psychology, criminology, counselling etc. or a minimum 2 years’ experience working in the sector. An understanding of the practical applications of trauma informed practice and needs of service users is desirable. They will be familiar with sector specific legislation, have good understanding and application of boundaries to maintain impartiality of inspection activities, and be able to make judgements that are objective, fair and based securely on evidence. They will be clear and succinct communicators with the ability to respond professionally and calmly to challenge. A good level of education, the ability to articulate themselves in a friendly and professional manner and IT competency are essential.
This is a remote-based role and may require some travelling to locations around the UK (expenses will be reimbursed). Candidates will be expected to have the right to work in the UK, the use of required ICT equipment and software, and comply to cyber security, confidentiality and data protection requirements.
You will be required to undergo enhanced DBS clearance to work with The Survivors Trust and references will be sought.
Our vision is for a society where services for all survivors are trauma-informed and accessible according to need.
The client requests no contact from agencies or media sales.
Membership and Governance Administrator
£29,269 – 31,364 FTE
22.5 hours per week (0.6) Occasional weekend working may be required
Location: Remote working, occasional travel required
The NHS Retirement Fellowship is a registered charity No. 287936 which exists for people who have worked in or for NHS and social care services.
We offer social, leisure and educational activities and welfare support to our members. We facilitate continued and new friendships, focused on local branches across the UK and national members. We offer national support and events, including a hugely popular national conference.
We have a clear ambition to build our membership, anticipating their needs and developing new ways of meeting them.
The organisation is looking for an enthusiastic individual to join our team. This is an important time for the organisation, as we actively seek to listen to and engage our membership so that we can provide improved services, benefits and influence on their behalf.
The individual will be responsible for supporting our members to ensure they maximise the benefits of the Fellowship, being responsible for membership administration and enquiries, including the maintenance of our membership database. They will also provide administrative services for the Board of Trustees, Members Council and senior management as well as other crucial governance and administrative functions across the organisation.
They will have experience of supporting a membership programme for a charity/ non-profit organisation.
Further details from Rod How on 0 7 8 4 9 2 2 0 7 8 2
Closing date: Application is by CV and a supporting statement by 16 September 2024
Interviews by Zoom: Week Commencing 23 September 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an enthusiastic, knowledgeable, and experienced Communications and Events Manager to join our small but very impactful team.
This role is essential in enhancing the visibility and impact of our charity's vital work. You will do this through effective communication outputs, with a focus on digital, and well-organised virtual, regional and national events.
The Communications and Events Manager will lead on overall execution of TSA communications and events, working closely with the Joint Chief Executive. The role is one of the most front-facing and proactive offered at the TSA.
In return for your hard work, the candidate can expect a competitive salary, high level of autonomy and trust, a fluid team structure, and very flexible home working. All of this while making a massive difference every day to the lives of thousands of people in the UK.
Key responsibilities
Communications
- Lead in the development of communication outputs across all aspects of the TSA’s work in support and information, research, fundraising and campaigning. This will include a major focus on filmed media and editing of short clips as well as building a library of case studies
- Lead in the development of an effective internal and external communications strategy. The strategy should provide direction on how communications pieces are created internally, as well as how communications are presented to different audiences
- Lead in ongoing content development for the TSA’s daily activities. This includes managing content creation for the website, social media platforms and monthly e-newsletter
- Have a major role in development of Scan, our twice-yearly physical magazine
- Develop excellent relationships with key internal stakeholders at all levels by providing direction and support for all TSA teams in their communications needs, such as reviewing and editing fundraising and research materials
- Proactively identify and fulfil opportunities to raise awareness of TSC in the broader media, such as newspapers and other media
Events
- Manage and oversee all aspects of TSA face-to-face events. Our events include the annual community event ‘Big Day’, and our annual event for adults mildly affected by TSC (called ‘Outlook’)
- Manage and oversee our range of monthly virtual events. Including bookings, forward planning and ongoing calendar management of future events and speakers
- Maintain calendar(s) of internal and external events
- Ensure risk assessments and safeguarding policies are applied appropriately
Strategic support
- Provide support into the overall communications and events strategy of the charity, including annual implementation plans
- Proactively and regularly review the impact and success of communications and events, by providing a range of opportunities for attendees and other TSC audiences to provide feedback and input into these areas
Community engagement and management
- Help to develop, and then implement and support, comprehensive community engagement
- Proactively and regularly review the impact and success of communications and events, by providing a range of opportunities for attendees and other TSC audiences to provide feedback and input into these areas
- Be confident in updating and using Customer Relationship Management (CRM) systems to update community information
Other requirements
The post holder must be prepared to work flexibly to meet the needs of the organisation. This may entail occasional evening and weekend work. Occasional travel within the UK may be required for team meetings and events.
A DBS enhanced disclosure will be required prior to taking up post.
Person specification
Essential
- 2-3 years’ experience in similar or equitable roles
- Proven background in managing and leading on events of all sizes, from very small (several attendees) to large (150+ attendees)
- Demonstrable experience in social media management and digital communications
- Excellent verbal and written communication skills, with a keen eye for detail
- Confident in working independently and on your own initiative, as well as being very open to helping and working with others
- Confident in graphic design and editing (we currently use Canva for all materials)
- Experience of working with CRM databases (please note that we use Beacon)
- Experience of managing budgets and sticking to them
- Able to set and manage ambitious personal targets
- Ability to work of own initiative and to work independently, as well as part of a small team
- Experience of building strong working relationships with external stakeholders
- Experience of a broad range of communications tactics across all platforms
- Able to work with people with a wide range of abilities, with a warm and empathetic style
- Able to assess and analyse complex problems, and develop appropriate solutions
- Experience of collecting and monitoring data to analyse service impact and drive service improvements
- Able to manage a diverse workload, prioritise needs and manage your own time
- Confident in website management and basic web development (Wordpress and WooCommerce)
Desirable
- Communications or events qualifications
- Experience of working with people living with learning disabilities or autism
- Experience of working with children or adults with disabilities or chronic health conditions
- Experience of working within the rare disease sector
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Seeking a Charity Manager (internally known as CEO).
Organisation: Twinkleboost is a small registered charity dedicated to equipping families from socioeconomically deprived backgrounds and children with SEND (Special Educational Needs and Disabilities) with the skills they need to support their child’s communication development, so they can have better outcomes in life. We deliver free speech and language sessions for families, led by Speech and Language Therapy Assistants and overseen by a Speech and Language Therapist.
Staffing: Twinkleboost operates with a lean team consisting of only two part-time employees, including the CEO, and a small group of freelancers who support various aspects of our programmes and operations.
Location: The role is primarily remote, with occasional travel to Manchester as and when required (no more than once a month).
Mission: After nearly a decade of operation, Twinkleboost seeks a CEO capable of leading the organisation into its next phase of development. The CEO will excel in income generation, strategic implementation, working within a small team, and meeting legal and statutory requirements of a CIO (Charitable Incorporated Organisation).
Reporting: The CEO reports directly to the board and holds overall responsibility for executing the board’s strategic plan annually. They ensure the continuation of our mission to empower families in socioeconomically deprived areas, including families of children under 5 and those with SEND, overseeing beneficiary support.
Responsibilities:
Strategic Implementation:
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Develop and implement the board’s strategic plan for income generation, with a focus on increasing traded income through courses and revitalising the existing franchising programme to expand revenue opportunities.
Funding Application Development:
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Lead the development and submission of funding applications for both existing and new grants, securing essential resources to support our key services and organisational goals. Twinkleboost currently benefits from a stable funding base, including a recent 3-year grant from Reaching Communities and secured funding for 2 additional years from BBC Children in Need.
Grant Management and Compliance:
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Manage all aspects of grants using our established grant management system, ensuring rigorous adherence to compliance standards and budgetary guidelines.
Social Impact Reporting:
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Lead social impact reporting efforts, ensuring that outcomes and impacts are effectively measured, reported, and communicated to stakeholders.
Operational Leadership:
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Provide overall leadership and direction to Twinkleboost, ensuring alignment with the organisation's mission, values, and strategic objectives.
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Oversee day-to-day operations, including staff management, contractor relationships, and volunteer engagement.
External Relations and Advocacy:
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Represent Twinkleboost externally with stakeholders, including funders, government agencies, community organisations, and the media.
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Advocate for the organisation's mission and initiatives, building relationships and partnerships to support growth and sustainability.
Requirements:
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Proven experience in income generation and strategic leadership within either a non-profit or charity setting or in the private sector.
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Strong financial acumen with experience in budget management and grant oversight.
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Excellent communication and interpersonal skills, capable of engaging with diverse stakeholders.
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Ability to innovate and drive organisational growth while maintaining alignment with mission and values.
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Commitment to promoting social impact and community welfare.
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Willingness to travel to Manchester as and when required (no more than once a month).
The client requests no contact from agencies or media sales.
Celebrity and Lifestyle Media Lead
Reporting to: Brand Marketing Manager
Location of work: Home based. One office day per month. The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.
Contract type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: 12 months FTC (with a view to become permanent)
Salary: £37,500
JOB PURPOSE
The Brand and Marketing team’s purpose is to significantly increase awareness, engagement and reputation of Magic Breakfast’s supporting wider teams to achieve their objectives.
As part of the Brand and Marketing team, the Celebrity & Lifestyle Media Lead manages all aspects of the delivery Magic Breakfast’s celebrity engagement as well as working with the News & Media Lead on the charity’s media strategies.
KEY RESPONSIBILITIES
- Be responsible for leading new artist (celebrity) acquisition for Magic Breakfast including approaching and pitching for opportunities alongside other internal teams
- Work alongside the News & Media Lead to develop and implement media strategy and activity plans
- Lead on the writing of press materials, including but not limited to press releases, press packs, internal quotes etc
- Implement Magic Breakfast’s Celebrity (Artists) strategy and plan, proactively identify impactful opportunities to support other teams and campaigns
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
Please see our job pack and website for more information
APPLICATION PROCESS
While Magic Breakfast welcomes applications from everyone, to better serve its communities it has identified that we would particularly benefit from: young people earlier in their careers, people who have lived experience of poverty, navigating socio-economic adversity or were eligible for free school meals, and people from a minority ethnic background.
Should you wish to discuss the role before applying please email our People and Culture Team, hr @magicbreakfast. com
close date - 8th September 2024
Shortlisting - 9th - 11th September 2024
Interviews 1st round - 18th and 19th September 2024
Interviews 2nd round - 25th September 2024
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Location: Home-based, in Scotland
Bowel Cancer UK is the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 80 staff based in England, Wales Scotland and Northern Ireland.
Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious new strategy, which will be launching in the spring. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
We are looking for someone dynamic, proactive and passionate about patient support, to be our first Senior Services Officer for Scotland. You will work to develop and deliver a portfolio of support and information services for people in Scotland affected by bowel cancer. In the Services team, we currently have a range of peer support and information services and are constantly innovating, testing and refining our offer to ensure they reach as many people as possible and provide the support they want. This role will be responsible for scaling our existing services in Scotland and adapting them to meet the specific needs of patients and their families across the country. This is an exciting opportunity to work closely with our patient community and lead change across the bowel cancer pathway in patient support.
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages) which explains your interest in this role, addresses how you meet the person specification, and demonstrate how your experience and knowledge fulfil the criteria.
If you'd like an informal chat about this role please contact Sam Attah via our careers page.
Safeguarding
Safeguarding is everyone's responsibility and at we're committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.
Interviews: w/c 9 September.
The client requests no contact from agencies or media sales.