Service Manager Complex Needs Jobs
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Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
Job Role: Senior Outreach Worker
Salary: £27,000 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Exeter
Additional information:
- Valid driver's license and access to a car business purposes
- Participation in an Outreach rota which may include working early mornings, evenings and weekends
- Please note the working pattern for this role is Monday to Friday, with occasional weekend work required
The Role:
As a Senior Outreach Worker, you will support the Service Manager in overseeing the smooth operation of local projects, ensuring the team is well-supported and delivering person-centred support to clients. You will be responsible for maintaining the highest quality of service, ensuring all contractual obligations are met through effective management, while maintaining a visible and active presence within local teams.
Please note, that this role will include working weekends and unsocial hours and being able to walk a number of miles in all weather conditions.
Responsibilities include:
- To undertake assertive outreach and hot spot visits across the locality area
- Provide supportive line management and supervision to team members ensuring regular reviews are in place
- Deliver positive outcomes for our clients including client involvement
- Carry out effective multi-agency working with external agencies to maximise opportunities for clients
- Maintain client records that they are accurate and fully updated using our client record system
- Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities
Qualifications / Requirements:
- A valid UK driving licence and access to own vehicle – business insurance will be required for roles involving travel for work
- Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
- Ability to effectively manage own, as well as direct reports, workload
There are many great reasons to join our team!
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
- 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands.
- A generous and competitive pension scheme
- Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- 6 weekly Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Head of Fundraising is an exciting new role developed for the Society to increase fundraising and develop additional income streams to enhance the sustainability of the Society. They will help deliver the Transformation Plan, an exciting new project for Scotland’s oldest learned antiquarian Society to help deliver the Society’s vision: “Scotland’s past is for everyone to research, share, enjoy and protect, home and abroad”.
The Transformation Plan includes the acquisition and redevelopment of a B-listed building in central Edinburgh to co-create the most inclusive, low-carbon and heritage-rich space to work, visit and participate. This will become a heritage hub for Scotland’s past, helping to bring heritage alive for a wide range of public audiences. This role will provide the necessary vision, leadership, and fundraising skills which will enable the Society to achieve its fundraising targets and enhance its development program.
They will be an effective fundraiser and key contact for grant giving organisations, personal donations and legacies. They will report directly to the Director sharing collective responsibility to deliver the Society’s strategy and vision.
Initially on a 2.5-year fixed term contract, with the possibility of extension subject to funding, the post will work as part of the senior management team and liaise directly with staff, Councillors (trustees), members (known as Fellows) and other organisations and individuals to ensure the successful delivery of their responsibilities.
The post will have the following immediate priorities:
· Helping develop and submit a major stage one Development Phase National Lottery Heritage Fund (NLHF) grant application in collaboration with the Director and others, creating an engaging and successful proposal and case for support (part of an overall c£6m Transformation Plan project)
· Development and delivery of a major fundraising campaign based on personal giving, grant applications and other fundraising activities
· Working with staff and Councillors to develop the required transformation of the Society to deliver maximum public benefit in line with the Society’s vision and mission
· Line managing staff as required
Main Responsibilities
Strategy and planning
· Development and delivery of a fundraising campaign (including grant funding, individual and organisational donations, and other fundraising activities) for a c£6m project, setting targets in collaboration with the Director and meeting them, creating engaging and successful proposals and cases for support
· Lead the annual fundraising planning process to produce effective strategies to achieve income targets across a range of revenue streams
· In cooperation with the Director, lead the development of a long-term fundraising strategy to achieve agreed long term Society goals and vision
· Identify new potential income streams and produce strategies to access these funds
Fundraising
· Build and manage an effective fundraising team (across the Society staff and volunteers as required) that delivers fundraising income meeting set targets
· Oversee the management of a grant and trust income programme, supporting staff as necessary and ensuring production of effective, high-quality proposals and reports
· Oversee the management of an individual giving programme, supporting staff as necessary and ensuring production of effective, high-quality donor development and reports
· Lead on development of new funding streams
· Develop and maintain effective supporter journeys for the development of relationships and retention
Senior Management
The Head of Fundraising is a member of the Society’s Senior Management Team (SMT) and as such the post-holder will be expected to play a proactive role in the management of the Society including:
· Organisational strategic planning and development
· Income and expenditure budget planning and management
· Advising members of SMT on the availability of funds and the viability of obtaining funds to support initiatives
· Contribute to leadership decisions on all aspects of policy, development and organisation
· Playing a significant role in the preparation, implementation and monitoring of Society strategy and action plans
· To participate as an active member of the SMT, attending meetings and producing reports as required
· Attending Finance, Audit and Risk Committee meetings to report and give advice on fundraising matters
· Attending and participating in Council (trustee meetings) and producing reports as required
· Contribute to establishing and delivering on the core values of the Society
· Attend and participate in relevant events
A full job description is available.
Person Specification
The Head of Fundraising will have substantial fundraising and management experience, a talent for building relationships and a proven track record in securing funds from statutory sources, foundations, trusts and major donors. They will be a key contact for grant giving organisations, personal donations and legacies. They will report directly to the Director sharing collective responsibility to deliver the Society’s strategy and vision. As such they will need the following:
Requirements - essential
· At least three years’ experience in a similar role
· Demonstrable record of major capital fundraising leadership and delivery, ideally within a charitable organisation but others will be considered
· A track record of successful fundraising, including sizeable NLHF applications
· Experience of utilising the strength of an organisational brand for charity/business development
· Proven track record of meeting challenging income targets
· Proven ability to build, manage and develop key stakeholder, client and donor relationships including developing and managing individual donors and development of legacy giving
· Experience of developing and implementing strategic and business plans
· Strong leadership skills
· Track record of bringing innovative creative thinking and fresh ideas to an organisation and/or its services
· Knowledge of the fundraising environment including regulations around due diligence and compliance
· Knowledge of a range techniques and disciplines which will support the cost-effective generation of income for the Society
· Excellent interpersonal and networking skills
· Exceptionally convincing and persuasive written and oral skills with the ability to present and convey complex ideas and issues clearly and coherently to a diverse range of audiences
· Ability to secure Senior Management and Board approval for strategy
· Demonstrable ability to evaluate the type of initiatives and programs within the scope of the post and initiate, develop and deliver new initiatives that build on their successes
Aptitude
· Inclusive management style with experience of line management
· Ability to work flexibly, including occasional weekend and out-of-hours work
· Strong commitment to the values and ethos of the organisation
· The ability to drive and embed lasting change
· Highly self-motivated and able to work autonomously, take initiative, make decisions and achieve ambitious targets
· Demonstrable commitment to inclusive working, ensuring equality and valuing diversity
Requirements - desirable
· Experience of working in a charitable organisation
· Experience of working in a membership organisation
· Experience and understanding of working with heritage organisations
· Understanding of the main issues facing the heritage sector
· Entrepreneurial outlook
· Experience of matrix management
· Evidence of Continued Professional Development relevant to the role purpose and level
Further Information
This post is an initial 2.5-year (30 month) full-time contract which will be extendible subject to funding. There will be a short probationary period during which time your skills and suitability for the position will be assessed. Development of fundraising for the Transformation Plan will be the immediate priority. A lot of work has already been undertaken by the Society in preparing for an NLHF application as part of this, but the skill and experience of this post will ensure it has the maximum chance of success. This will include liaising with others, including NLHF staff and our consultants, the More Partnership.
The tasks and role will develop in line with the requirements in that application and the implementation of the Transformation Plan and will be reviewed after the submission of the initial NLHF bid. However, the core responsibilities will remain the development and delivery of successful fundraising strategies, increasing income to the Society.
The Society of Antiquaries of Scotland is an equal opportunities employer and believes that diversity fosters creativity and innovation. We encourage applications from all backgrounds and encourage all interested individuals to apply.
A full job description is available.
The Society of Antiquaries of Scotland
The Society has been around for over 240 years, actively supporting the study and enjoyment of Scotland’s past, ensuring everyone to research, share, enjoy and protect its heritage, home and abroad. We are now looking to contract a new role created to help us enhance the organisation and increase its sustainability into the future.
What we do
The Society of Antiquaries of Scotland is a heritage charity (SC010440) with global membership providing expertise, support and resources to enhance and promote the understanding and enjoyment of Scotland’s past. It empowers and facilitates research and innovation, advocating as an independent voice for heritage, and sharing knowledge of the past with everyone. For more information please refer to our website.
Submit a full CV and covering letter outlining how your experience, skills and knowledge meets the requirements (no more than 2 sides of A4) by the closing date.
Shortlisted candidates will be interviewed in person in Edinburgh. Reasonable travel expenses can be claimed.
Applicants who are not shortlisted will be informed but no detailed feedback will be possible.
Closing date: Midnight on Sunday 1st December 2024
Interviews: Wednesday 11th December 2024
Become part of something historic!
The client requests no contact from agencies or media sales.
Operating at Deputy Management level, this job description reflects approximately 70% of your role and day to day task. You will be required to other tasks within the remit of your role.
Hourly Rate £14.75
+ £150 weekend on call retainer
Contracted Hours 28 – 37 hpw
Role operations split: 70 % direct hands-on Support 30% Hands off support
You First is a forward thinking, innovative and market leading Social Enterprise, formed as a Community Interest Company (CIC), that enables autistic people, people with learning disabilities and/or mental health illness to build and grow their lives in a way that is both meaningful and purposeful for them.
Responsibilities
As a Team Coordinator you will: 30% Hands Off (to include, but exclusive of)
- Deliver One-to-Ones for Support workers.
- Complete Return to Work interviews for Support Workers
- Chair some Micro-Team Meetings where required.
- Carry out observations of social care practice, including medication assessments.
- Take a lead role in Quality Assurance audits and other management reporting duties where required.
- Contribute to the writing on care plans, including assessment and risk management plans.
- Support On Call once a month by being available to cover last minute Support Worker absence for which you will be paid £150 retainer plus your hourly rate for any support delivered. (On call start at 5pm on a Fri to 9am the following Mon)
- Support roster writing and making amendments to roster where required.
- Work 70% of your time providing direct support with 30% being management duties.
- Be open to direction from your Locality Manager.
- Build and maintain professional working relationship with your teams and colleagues.
Essential requirements include:
- Hole a Full driving licence. Have access to a reliable car with business insurance.
- Have the ability/be willing to travel across Somerset and bordering counties.
- Hold at least two years’ experience of working with autistic people and people with a learning disability or complex needs.
- Hold a Level 3 in Health and Social Care or be committed to achieving this.
- Ability to deal with challenging situations in a calm and effective manner, managing risk.
- Creative and innovative approach to solution finding.
- The ability to communicate effectively with internal and external stakeholders.
- The ability to lone work, on own initiative without direct supervision.
- Always maintain a professional manner.
- Maintain confidentiality.
- Always be mindful of empowerment, enablement, dignity, and respect.
- The ability to keep calm in emergency situations.
- Flexible manner with a commitment to team work.
- Embrace’s diversity and shows commitment to equality of opportunity
- Prioritises health and wellbeing of the people we support
Duties Include:
- Deliver services based on the expressed wishes, cultural needs and support plans of those who use our services.
- Assist and encourage people to make choices and life decisions in line with the Mental capacity Act.
- Facilitate the accessing of local social and community facilities.
- Assist and encourage people to engage in everyday home, social, leisure and work activities based on their personal choices.
- Support people to manage their own homes, including supporting people to manage their own tenancies and providing safe support and guidance where necessary.
- Provide direct personal care and support in line with the individuals support plan which may include toileting and bathing if required.
- To work as a positive, constructive and enthusiastic team member.
- Support those who use our services to take prescribed medication as directed by appropriately qualified and trained health professionals
- Contribute toward the personal development of those who use our services through promoting, enabling and developing communication. Provide stimulation through the planning and delivery of programmed activities.
- Follow confidential processes for the appropriate collecting, handling and storage of information. Maintain any records pertaining to those who use our services. Effectively communicate information to those who have a need for such information. Contribute toward statistical returns and secure financial record keeping, including the personal finances of each person served.
- Contribute toward You First’s Life Design assessment process and the development of Person-Centred Support Plans in conjunction with team colleagues, the person we support, their family and other key professionals.
- Assist and advise those who use our services with basic personal finance management and local shopping activities as directed and when required.
- To support team colleagues and respond to the immediate health and well-being needs of those who use our services by ensuring timely support and professional assistance is obtained from team colleagues and others, when required.
- Day to day contact with a range of health and social care professionals and other agencies. To pass and receive information relating to those who use our services. To plan and contribute toward and attend meetings as a member of the care support team.
- To take responsibility and joint ownership for own personal and professional development. To access training as and when required and to contribute toward effective and innovative care.
- Act as a role model and mentor to new staff. Undertakes wake in nights and sleep-in as and when required under the direction of the management team.
You First offers:
- The opportunity to be part of a forward thinking, innovative and ground-breaking third sector organisation that is serious about people being supported to take full control of their lives
- An attractive salary of £14.75 per hour
- A generous annual leave package of 7 weeks per year, inclusive of bank holidays
- Employee self-management
- A supportive and inclusive working environment
- An Employee Assistance Programme
- A comprehensive and encompassing induction
- Regular one-to-ones with the Business Operations Manager
- An occupational pension
- A commitment to your personal and professional development including access to further training and qualifications
Job Title: Family Finding Social Worker/Senior Practitioner
Contract: 6 months Fixed term with the possibility of extending.
Hours: 35 hours per week
Salary: FTE £38,435.60 – £41,474.10 - Social Worker
FTE £42,590.80 - £46,065.60 - Senior Practitioner
Location: Hillingdon based in Civic Centre Uxbridge (Hybrid)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram Ambitious for Adoption Regional Adoption Agency [RAA] is a commissioned Voluntary Adoption Agency delivering statutory adoption support services and family finding for a number of local authority partners. The family finding post holder will be located in Hillingdon, as part of the wider RAA partnership located across London and surrounding areas. The hub services for the RAA include the recruitment, assessment and support of Coram approved adopters, which are located at the Coram Campus in London.
The post holder will be employed by Coram, a service with a long track record of serving children well and outstanding ratings from Ofsted. The task for the Regional Adoption Agency is to ensure that all children who have a plan for adoption are given every chance to have that ambition realised and when placed in a permanent family receive the relevant support as their needs change and develop.
About the role
We are seeking a dynamic Family Finding Social Worker or Senior Practitioner wishing to play an active role in the delivery and development of a high-quality family finding service for the London Borough of Hillingdon, for children with a plan for adoption.
The post holder will be one of two professionals responsible for family finding for children with a care plan of adoption within the local area.
The post holder will be part of a small and very supportive team to develop practise and skills in this area. The post holder will also be able to have access resources and services within Hillingdon to support this role and be part of a bigger network of support from colleagues from across the RAA. This role will function as 6 month fixed contract with the possibility of an extension to offer continuity to the children we are family finding for.
To arrange an informal discussion – please contact, Hellan Timothy-James – Service Manager for Hillingdon and Harrow.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date: Monday 25th November 2024 at 23:59
Interview date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
Position: Senior Campaigns Officer
Type: Full time (35 hours a week), Permanent
Location: Office based in London with flexibility to work remotely
Salary: £32,301* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*you’ll start at our entry point salary of £32,301 per annum, increasing to £34,320 after 6 months service and satisfactory performance and to £36,338 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
With a new UK government, elections upcoming in Scotland and Wales, a new MS Society strategy in the wings for 2025, it’s an exciting time to join our campaigns team as we look to take our campaigning up a gear.
Whether it’s about making sure people access groundbreaking treatments, tackling the poverty people face when living with MS, or making sure the right support is there when people need it most, as a Senior Campaigns Officer you’ll be working directly on campaigns to empower, inspire and mobilise our community to become change makers.
Do you want to craft digital campaigns that hit the right note, emails that pack a punch and bring energy and creativity to our campaigning? Are you keen to join a team where we will prioritise personal development and foster a culture which supports learning, innovation, testing and giving things a go? Do you want to support people living with MS to be more involved in our campaigns and develop activities to embed co-production throughout our work?
If this sounds of interest we’d like to hear from you.
Closing date for applications: 9:00 on Thursday 21 November 2024
Anticipated interview date: Friday 6 December 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
We are looking for experienced practitioners who are qualified to level 3 in childcare or a related field and have a passion for working with families to help them achieve their best outcomes.
Job Purpose: To provide focused 1-1 and group family support for families with children and young people aged 0-19 years old (up to 25 years for young adults with additional needs). This will be delivered either at the Family Centre, out in the community or in service users’ own homes. The post holder will be required to work with families as a lone worker. All services provided will support the delivery of the Family Support Specification, which aims is to enable children and families to achieve and improve outcomes.
Hours of work: Monday to Friday 9am-5pm. Flexible options available.
Location: Horley or Epsom Down Family Centre, with travel around RBBC
Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service. (pro-rata for part time workers)
The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date : 4th November2024
Interviews: 11/12 th November 2024
Main Responsibilities:
- Manage a case load working in partnership with agencies to provide integrated and planned interventions, giving advice, information, and practical and emotional support to families.
- Undertake direct work with children and their families who are assessed as requiring help and support, both at the Centre, community and in the home environment for emerging need and targeted services, offering timely support and interventions to address identified needs.
- Provide support for the family, using a variety of interventions including motivational interviewing, solution focused approaches and accredited parenting strategies.
- Deliver 1:1 evidence-based parenting programmes of support to achieve best outcomes for families and priority groups and record observations on electronic systems to the agreed standard and within agreed timescales.
- Plan, deliver and evaluate targeted services within the Family Centre and community venues.
- Deal effectively with challenging situations and the ability to be proactive to motivate and create change with complex family situations.
- Convene, chair, and minute-take for multi-agency meetings as appropriate.
- Maintain accurate records including use of the Early Help Management System (EHM) of all interventions and communications, including Early Help assessments, plans, chronologies, reviews, and outcomes electronically; share information with other professionals as appropriate (with consent).
- Coordinate and facilitate TAF/TAC meetings and provide precise information.
- Develop community knowledge and links for the benefit of children, young people and their families and the wider family support service.
- Use the various IT systems and programmes to log families progress which includes the Early Help Management system and Outcome Star records.
- Work at various locations throughout Reigate and Banstead or Mole Valley.
- Work alongside other YMCA East Surrey Children and Young People managers and staff to share good practice.
- Ensure YMCA East Surrey’s policies and procedures are followed at all times, including safeguarding, health and safety.
- Any other duties are required to be performed within the grade and renumeration of the role.
- Ensure that all activities demonstrate the values and culture of YMCA East Surrey.
- YMCAES is committed to safeguarding and promoting the welfare of children and young people/adults at risk. This role will require an enhanced DBS disclosure. We require postholders to understand and demonstrate this commitment and attend any required training
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
For more information and to apply, please click on the Apply button.
If you have any queries or would like to speak to someone about this role, please contact Alex Swinard, Regional Casework Manager for an informal discussion.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on 10 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 15 and 19 November 2024
As part of the selection process, you will be required to complete an IT assessment.
This role sits within the Community Education and Training team, working to support our learners to access, complete and progress through our wide range of adult learning provision. The main focus will be on providing additional support for learners who need wrap-around support relating to a range of additional personal and educational needs. This could include welfare, personal and family support and wider mental health and wellbeing support or additional learning needs such as dyslexia, ADHD, literacy support and other needs.
You will work with the team to implement strategies and support plans for individuals to aid learning and enhance educational experience. You will support the team’s administrator to monitor learner’s attendance, contacting them via phone, email or arranging a meeting in person where pastoral support is needed.
You will work with our Adult Safeguarding Lead to support safeguarding cases across our departments, including keeping safeguarding records, making referrals and building a database of local support services available to learners and other service users.
We are looking for a dedicated individual who is passionate about supporting learners to ensure they have the best opportunity to thrive on their learning journey.
You will also support wider functions in the team such as contributing to the organisation of our termly learners’ forum to celebrate achievement and attending events in the community to publicise our work.
The successful applicant will have experience of working with vulnerable individuals or groups, be committed to safeguarding, have excellent administration skills, be flexible and excited about being at the heart of a busy team and committed to providing an excellent service to High Trees’ users.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.
The client requests no contact from agencies or media sales.
Are you passionate about safeguarding and driving best practice? We’re looking for a dynamic and experienced Head of Safeguarding to join Samaritans. In this vital leadership role, you’ll provide strategic oversight and expert advice on safeguarding adults and children at risk, ensuring a robust safeguarding culture across all of our services and the organisation as a whole.
• £62,000-£67,000 per annum + emergency phone allowance
• Permanent, full-time role (35 hours per week)
• We are passionate about flexible working, talk to us about your preferences
• Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings.
• In-person working: Meeting in person is something we value. Mandated in-person meetings will be in place from Jan 2025. This is around 2 days per month and further information can be found on our careers website .
• Occasional travel and weekend work may be required. You’ll also be part of our emergency phone rota which is roughly one week in six.
You’ll lead a talented team, shaping our safeguarding policies and practices for volunteers and staff, and work closely with senior leadership to manage complex cases, respond to safeguarding incidents, and chair key panels. Your expertise will help ensure Samaritans has a thriving safeguarding culture and continues to deliver safeguarding excellence, continuously improving, demonstrating impact and learning from best practice .
Key Responsibilities:
• Managing a team of Managers
• Leading our safeguarding strategy and policy development
• Providing expert safeguarding advice across the organisation
• Chairing serious safeguarding incident panels
• Building strong relationships with external safeguarding bodies
• Representing Samaritans at conferences and external meetings
• Developing and updating safeguarding training
What we’re looking for:
• Up to date Designated Safeguarding Lead training and Safeguarding training
• A qualified and registered Social Worker
• Significant safeguarding experience, child protection and/or protection of adults at risk of harm
• Previous experience working with volunteers
• Excellent up to date knowledge of safeguarding legislation, best practice guidance, policy and procedure
• Extensive leadership experience including managing high performing teams, with the ability to challenge, build and maintain strong and effective relationships
• Experience of chairing and reporting serious case reviews and reporting to regulatory bodies, disclosure services, Local Authority Designated Officers, police and social services
• Strong problem-solving and communication skills, with the ability to manage complex safeguarding cases
Criminal record check (DBS):
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application: If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter (2 page max), outlining your motivations for applying and your transferable skills and experience. Applications close midnight on 10 November. Video interviews will take place on 18 November.
If you're ready to lead impactful change and contribute to our mission that fewer people die by suicide, apply today.
We are looking for an experienced and passionate Team Leader to work as part of our Advocacy Team.
We are looking for someone who has experience of supervising staff or volunteers and would like to move into a Supervising Advocate role
This position will be split between two services, 4 days at "Wandsworth and Richmond" and the remaining day at "South London and Maudsley"
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
Advocacy is having someone by your side, and on your side, when you want to be more involved in decisions about your care, treatment and living arrangements. An advocate can stand by you, and stand up for you, when important decisions are being made about your care, treatment and the way you live your life. They can help you understand your rights and options, and then support you in expressing your views and wishes to the relevant services. They can also speak up on your behalf if that’s what you want. People often work with an advocate when they’re going through some kind of assessment or review of their care or treatment.
How you will make a difference
As well as providing independent advocacy and holding a caseload, I will provide line management to a team of multi-disciplinary advocates within the service. I will provide leadership and management support to that team and be accountable for motivating them to deliver a high-quality service, whilst working to maintain the Advocacy Quality Performance Mark standards. I will support advocates to be accountable for managing the day-to-day delivery of advocacy to their clients, ensuring they take responsibility for managing their caseload and delivering positive outcomes for clients accessing the service. I will lead the team to ensure Rethink CARES is embedded in the service and in the delivery of the service to ensure a positive working culture is maintained.
I will work with the following people and teams
• All staff and volunteers within the service
• Service users and user groups
• Community partners and voluntary sector groups
• Strategic partners within the local authority and NHS Trust
• Staff across all Rethink Advocacy services
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
Age UK is currently recruiting for a Procurement Coordinator on a permanent basis to help support the Head of Procurement in the management of all Age UK's procurement activities. This will involve managing end to end procurement processes on lower value projects with the support and guidance from our Head of Procurement, overseeing RFQ and tender activities alongside our Procurement as a Service provider and on-boarding new suppliers.
If you have good attention to detail, the ability to manage multiple projects simultaneously and are comfortable negotiating with suppliers, please review the job description below for a more exhaustive list of responsibilities.
This is a hybrid opportunity, a blend of homebased and office working. Our linked office for this role is in London and you would be expected to attend the office once a week.
If you have passion for the mission and values of Age UK, combined with a desire to contribute to positive social impact, this role may be for you!
Age UK internal grade - 7L.
Must haves:
* Demonstrable experience of working in a procurement related position.
* Experience of involvement in procurement processes and procedures such as Request For Quote, Request For Proposal and Invitation To Tender.
* Proficiency in Microsoft Office suite of programmes (Excel, Word, PowerPoint).
* Ability to analyse and accurately interpret and report on financial and commercial data.
* Understanding of supplier contracting and onboarding processes.
* Working knowledge of principles of negotiation, supplier management and contract administration.
* Strong communication skills and ability to clearly present and explain complex and/or technical information.
Great to haves:
* Member of the Charted Institute of Purchasing and Supply (CIPS) or interest in future study towards CIPS qualification.
* Experience of working with or managing insurance broking providers
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
The Information, Advice and Guidance worker is situated in the advocacy team to provide information on maintaining good mental health. The role will include triage provision in helping to assess needs e.g., reducing suicide risk and refer beneficiaries to appropriate and more importantly immediate support either at MhIST or externally. Typically, interventions will be short and usually, but not always, once off in nature.
Usually you will be working with people who have relatively low needs but you will be able to assist people with higher or complex needs to access services which are appropriate for them.
The support we envisage will typically be things like:
· Helping people to access the most appropriate service for their needs.
· Providing advice to help prevent the worsening of symptoms.
· Basic welfare benefits and other financial information
· Making sense of forms and paperwork
· Providing information about available services in the local area
To deliver a friendly, safe and positive environment for people with mental health problems. Giving people the skills and tools to self-manage their
The client requests no contact from agencies or media sales.
We are looking for experienced practitioners who are qualified to level 3 in childcare or a related field and have a passion for working with families to help them achieve their best outcomes.
Job Purpose: To provide focused 1-1 and group family support for families with children and young people aged 0-19 years old (up to 25 years for young adults with additional needs). This will be delivered either at the Family Centre, out in the community or in service users’ own homes. The post holder will be required to work with families as a lone worker. All services provided will support the delivery of the Family Support Specification, which aims is to enable children and families to achieve and improve outcomes.
Hours of work: Monday to Friday 9am-5pm. Flexible options available.
Location: Horley or Epsom Down Family Centre, with travel around RBBC
Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service. (pro-rata for part time workers)
The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date : 4th November2024
Interviews: 11/12 th November 2024
Main Responsibilities:
· Manage a case load working in partnership with agencies to provide integrated and planned interventions, giving advice, information, and practical and emotional support to families.
· Undertake direct work with children and their families who are assessed as requiring help and support, both at the Centre, community and in the home environment for emerging need and targeted services, offering timely support and interventions to address identified needs.
· Provide support for the family, using a variety of interventions including motivational interviewing, solution focused approaches and accredited parenting strategies.
· Deliver 1:1 evidence-based parenting programmes of support to achieve best outcomes for families and priority groups and record observations on electronic systems to the agreed standard and within agreed timescales.
· Plan, deliver and evaluate targeted services within the Family Centre and community venues.
· Deal effectively with challenging situations and the ability to be proactive to motivate and create change with complex family situations.
· Convene, chair, and minute-take for multi-agency meetings as appropriate.
· Maintain accurate records including use of the Early Help Management System (EHM) of all interventions and communications, including Early Help assessments, plans, chronologies, reviews, and outcomes electronically; share information with other professionals as appropriate (with consent).
· Coordinate and facilitate TAF/TAC meetings and provide precise information.
· Develop community knowledge and links for the benefit of children, young people and their families and the wider family support service.
· Use the various IT systems and programmes to log families progress which includes the Early Help Management system and Outcome Star records.
· Work at various locations throughout Reigate and Banstead or Mole Valley.
· Work alongside other YMCA East Surrey Children and Young People managers and staff to share good practice.
· Ensure YMCA East Surrey’s policies and procedures are followed at all times, including safeguarding, health and safety.
· Any other duties are required to be performed within the grade and renumeration of the role.
· Ensure that all activities demonstrate the values and culture of YMCA East Surrey.
· YMCAES is committed to safeguarding and promoting the welfare of children and young people/adults at risk. This role will require an enhanced DBS disclosure. We require postholders to understand and demonstrate this commitment and attend any required training
What the job involves
We’re looking for an exceptional nurse leader to join the Specialist Nurses team at Prostate Cancer UK, part of our wider Support Services team that helps men and their loved ones to navigate the challenges of prostate cancer.
You’ll lead a group of nurses to provide invaluable information and support directly to men and their families via a range of channels, including telephone, email, webchat, and WhatsApp. You’ll also work on the service yourself.
You’ll steer the team’s input into wider charity activity, ensuring that Prostate Cancer UK maintains a strong, credible clinical voice in all it does. Your role will have a particular focus on communications, fundraising and user involvement, overseeing the nurses’ input into these areas of work and leading the team’s relationship with key internal contacts.
As part of the service’s management team, you’ll contribute decisively to discussions around service development, team ways of working and wider strategy.
Please note that there is no face-to-face patient contact as part of this role, and the team’s remit is contained to information and support – not clinical advice.
You’ll be working Monday – Friday, with a hybrid working model. The service runs predominantly remotely, but periodical office attendance for collaborative work is expected.
Current daily shift patterns are 8.45am – 4.45pm or 9.15am – 5.15pm. The appointee will need to be available 8.45am – 5.15pm daily, as shift patterns are allocated based on service requirements.
What we want from you
You’ll be a registered nurse with extensive experience at NHS Band 6 or higher, including recent work in either urology, oncology or palliative care looking after men with prostate cancer. You’ll have experience managing nurses and/or running services to the highest standard. You’ll bring exceptional communication and interpersonal skills. You’ll also be flexible and adaptable to meet the complex demands of this role. Exceptional time-management skills and an ability to work with clear boundaries are critical, in order to both lead and deliver the service effectively.
You’ll also be comfortable with remote working, both in terms of delivering information and support over the phone, and working and leading remotely.
As a Senior Specialist Nurse, you’ll be committed, enthusiastic and compassionate – keen to apply your existing clinical experience and knowledge to provide information and support to those affected by prostate cancer and have the desire to develop new skills.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.
We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.
Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 10th November 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 18th November 2024.
Risk and Business Continuity Manager
Contract: Part time, 12-month fixed term contract – 21 hours over 3 days Location: Hybrid – 1 day in the office at Burford, OX18 4PF, which is where the role is based, or at one of our other sites, plus 2 days remote.Salary range: £44,000 to £56,403 per annum (pro rata)
Closing date: Sunday 3 November 2024 Interview date: Thursday 14 November 2024
Are you passionate about risk management and eager to make a meaningful impact in the charity sector for pets and the people who care for them?
Blue Cross is looking for a Risk & Business Continuity Manager to play an important role in protecting our charity and supporting teams to successfully deliver on our purpose to help pets and people thrive together. This position is offered at 0.6 FTE on an initial 12-month fixed-term contract.
More about the role
At Blue Cross, we are committed to the welfare of pets and the people who cherish them, providing essential care, services, and support to both pets and their owners. This includes veterinary care, rehoming services, fostering support, education for pet owners, and pet loss support, all aimed at enhancing the lives of pets and ensuring their wellbeing.
As our Risk & Business Continuity Manager, you will lead work to develop our risk management framework and associated processes. You will use your knowledge and expertise to ensure they align with best practices and UK regulatory standards and are engaging and user friendly for our teams. By working with our teams to effectively evaluate, prioritise, and mitigate risks, you will empower Blue Cross to operate confidently and sustainably to achieve its goals.
An important part of your role will be to engage with colleagues across the charity, building strong relationships to foster collaboration and a shared sense of responsibility for effective management of risk. By gaining a deeper understanding of our operations, you will help cultivate a culture of accountability and proactive risk management, ensuring that everyone is aligned and invested in our shared goals.
Key Responsibilities
- Develop and maintain our risk management framework.
- Integrate the risk management framework and associated processes into all business operations, fostering a culture of shared responsibility and accountability.
- Work with teams to identify, analyse, and prioritise potential risks across the organisation, ensuring a proactive and effective approach to risk mitigation.
- Provide strategic guidance to senior management and the Board on risk matters, translating complex data into actionable insights that inform decision-making.
- Prepare comprehensive reports for senior management and Trustees, highlighting key risks and progress on mitigation efforts.
- Lead training initiatives that cultivate a risk-aware culture across Blue Cross, empowering all employees to engage in consistent and effective risk management.
- Act as an advisor and coach, promoting proactive risk mitigation throughout the organisation.
- Develop and maintain robust business recovery plans and procedures to ensure operational resilience.
- Implement a business continuity plan enabling Blue Cross to function effectively in times of crisis.
About you
We are seeking a proactive and dedicated individual who embodies a genuine passion for risk management and business continuity. You will bring a wealth of experience in developing and implementing risk management frameworks, alongside a solid understanding of regulatory requirements. Your analytical mindset will enable you to assess complex information and translate it into actionable insights, ensuring our organisation remains resilient and responsive to emerging challenges.
Excellent communication and interpersonal skills are essential, as you will engage with a diverse range of stakeholders, from senior management to team members across all levels. A collaborative spirit is key, to foster a culture of risk awareness throughout Blue Cross, empowering others to take ownership of their roles in risk management and business continuity.
Essential Qualifications and Experience:
- A recognised risk management professional qualification.
- Proven experience working in a risk management environment, preferably within the UK.
- Strong analytical and problem-solving skills, with the ability to translate data into meaningful insights.
- Excellent communication and interpersonal skills, with a knack for influencing and building relationships at all levels.
- Knowledge of internal controls frameworks and UK regulatory requirements.
- Experience in developing and implementing risk management frameworks.
- Ability to work independently and take initiative.
Desirable Qualifications:
- Experience with risk management software.
- Familiarity with the UK Charity Commission guidelines and regulations.
- Experience working in the non-profit sector.
We’ve attached the full job description for further details. If you have any questions or need additional information, please don’t hesitate to contact us.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.
With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll
thrive in a supportive and rewarding environment.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme
- Annual volunteer days
- Claim for professional fees
- Charity worker discounts across a variety of retailers.
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We may close this advert early if we receive a high volume of suitable applications.
We look forward to receiving your application!
About Blue Cross
Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help.
Pets change lives. We change theirs.
Our commitment to diversity and inclusion
We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you
The client requests no contact from agencies or media sales.