Service management jobs

The Operations Manager will play a key role in ensuring the smooth and efficient running of U3A’s office operations. This role will be responsible for the day to day running of the office and be the lead for HR, Data Protection, Health and Safety as well as managing external IT suppliers.

The postholder will report to the CEO and work closely with senior leadership to ensure the u3a is a professional and well-run organisation. The role will also work closely with the PA to CEO who will be involved in areas such as HR, training and recruitment. 

Firstly, thanks for your interest in this post.  We hope you see a role for you here at Age UK Lambeth. 

This is an exciting time for us and Age UK Lambeth. We have just been awarded a contract to deliver Preventative Services in Lambeth for five years with a possibility for an extension for two years. As well as holding a contract with them for delivery of the Adult Social Care Front Door service.

We are looking for a Finance Manager with experience in contract negotiation to join our  Senior Management Team (SMT) for two days a week.  We have a track record in successful grant applications and are looking to generate income from the delivery of services.

We want to find someone who can use their financial and analytical skills to support our SMT in growing our Charity to support residents in Lambeth. The postholder will be supported by our Finance Officer in delivering our finance operations.

If you would like an informal conversation about the post, please feel free to contact me by m email.

We hope that you find this post an exciting prospect for you and look forward to receiving your application. 

I wish you well in your application 

Paul Coles 

Chief Executive 

Job Title: Head of Advice, Information and Family Support

Location: This is a remote role, though quarterly travel to London will be required.

Reports to: Director of Service Transformation

Salary: £45,000

Working hours: 36 hours to incorporate On-Call Support

Contract Type: Permanent
 

Role Overview

We are seeking a dynamic and experienced professional to lead and grow our national family support services for disabled children, young people, and their families. As Head of Advice, Information and Family Support, you will be responsible for the strategic development, delivery, and quality assurance of a broad portfolio of non-clinical family services—ranging from emotional and practical support to peer networks, parenting guidance, and tailored one-to-one interventions.

You will be a confident leader with extensive experience managing family-facing services, ideally within health, social care, or community settings, and possess a strong track record of working closely with commissioners and local authorities to secure funding and shape service delivery.

Key Responsibilities

Strategic Leadership and Service Development

• Lead the strategic development of our national family support services, ensuring they are responsive, evidence-informed, and outcomes-focused.
• Identify opportunities for service innovation and expansion, particularly in response to commissioning priorities and gaps in local provision.
• Ensure alignment with organisational goals, sector best practice, and the diverse needs of disabled children and their families.

Commissioning and Partnership Engagement

• Build and maintain excellent working relationships with local authority commissioners, Integrated Care Boards, and strategic partners to influence commissioning decisions and secure long-term funding.
• Lead on tender submissions, funding proposals, and service agreements, ensuring alignment with local priorities and national policy developments.

Service Management and Quality Assurance

• Oversee the day-to-day operations and performance of a wide range of family support services, ensuring high standards of delivery and consistency across regions.
• Implement robust monitoring and evaluation frameworks, using data, feedback, and impact reports to inform service improvements and demonstrate outcomes to funders and stakeholders.
• Ensure compliance with relevant legal, contractual, and safeguarding requirements.

Team Leadership and Culture

• Lead, support, and develop a geographically dispersed team of family support professionals, setting clear expectations and fostering a culture of collaboration, inclusion, and continuous improvement.
• Promote reflective practice, supervision, and professional development across the service.

Family and Community Engagement

• Champion co-production and user-led approaches, ensuring that families are meaningfully involved in the design, delivery, and evaluation of services.
• Ensure services are accessible, culturally competent, and tailored to meet the diverse needs of families, particularly those from underrepresented or marginalised communities.

Person Specification

Essential

• Substantial leadership experience within family support services, children’s services, or similar community-based roles.
• Proven success in working with commissioners and securing service contracts or grants.
• Deep understanding of the needs and challenges faced by families of disabled children and young people.
• Strong strategic and operational skills with the ability to manage complex, multi-faceted services.
• Demonstrated ability to manage remote teams, build partnerships, and lead with compassion and clarity.
• Sound knowledge of safeguarding practices, family support frameworks, and multi-agency working.

Desirable

• Experience developing or delivering services within SEND, early help, or targeted family support frameworks.
• Familiarity with public sector commissioning cycles, procurement processes, and tender writing.
• Experience influencing policy or service planning at a local or national level.

Note: We may close the vacancy early if we receive a high volume of suitable applications. Please apply promptly.

Are you passionate about empowering young people and making a difference in your community? We’re looking for a dedicated and proactive Homelessness Prevention Coordinator to support young people in need, offering guidance, support, and opportunities for a brighter future.

As a key part of our team, you'll work alongside young people to provide homelessness crisis support when needed. You’ll get to meet and engage with volunteers, partners, and the wider community, helping to reduce youth homelessness through education, life skills, training, and collaborative partnerships.

The Homelessness Prevention Co-ordinator will support young people by assessing their housing needs, facilitating placements, liaising with our volunteer hosts and providing crisis support where necessary. This role involves partnership working with other agencies, delivering life skills training, and promoting available services to reduce youth homelessness. The successful candidate will also play a key role in community engagement through education programmes and events.

Key Responsibilities

• Conduct homelessness assessments and facilitate placements for young people.
• Provide crisis support and safeguarding interventions as needed.
• Host recruitment, training, and support sessions for our volunteer hosts.
• Capture data, maintain databases, and produce reports on our services.
• Develop relationships with housing partners and other agencies and promote service availability.
• Deliver life skills training and educational programmes, including school homelessness assemblies.
• Develop move-on housing options in collaboration with partners.
• Manage and contribute to youth ambassador programmes.
• Attend events and networking forums to represent the organisation.
• Co-ordinate with team members to maintain and improve homelessness prevention services.
• Recognise, record, and report safeguarding concerns effectively.

Want to play your part in transforming society?

You’re in the right place.

The mission of The Mount is radically loved, radically loving as we look to reflect God’s love for us ‘while we were still far off’ to a large post industrial town where just 1% of people go to church. We are passionate about reaching the younger generation, creatively sharing our good news with the lost, growing and equipping new disciples and standing up to injustice. Since planting 3-4 years ago, we’ve seen exciting growth and we believe Spear will play a big role in our next chapter.

“This is a great opportunity for our church to make a huge difference in our town, while supporting the generation we hope to reach.” Tim Coates, Church Leader

The important stuff 

Salary: £26,000, pro rata (£20,800)

Hours: Part-time, 4 days a week, 9.30am - 5.30pm (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)

Location: The Mount, St Helen’s

Closing date: Friday 25th April (We are interviewing on a rolling basis and might close the application early if we find the right candidate)
Application: Please apply through The Mount website. We will not process applications through this page.
Assessment Day: Friday 2nd May

Download the application pack below for more information.

Personal qualities we’re looking for

• An active Christian, able to personally represent the values and beliefs of Resurgo and The Mount, and a commitment to grow and learn spiritually and as a Christian leader.
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
• A dynamic and engaging coach with an enthusiasm for and experience of group and 1-1 coaching and training.
• An entrepreneurial and ambitious individual who enjoys starting new projects, works well under pressure and can translate ideas into practice with creativity.
• Self-motivated with strong leadership, management and organisational skills with the ability to exercise initiative and prioritise workload.
• Excellent communication and interpersonal skills, with a confidence in group facilitation, high emotional intelligence, and a sense of fun!

Key Responsibilities

Oversight of Spear Programme

• Lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work.​
• Prepare and coach group and 1-1 sessions with the Spear Coach.​
• Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees to Resurgo and the Spear Trust, as well as their ongoing progress and sustainment of work or education.

Partnership liaison and relationship management

• Establish the primary local referral agencies and build and implement a strategy for developing relationships with them to ensure recruitment of young people onto the Spear programme is effective. ​
• Maintain and develop relationships with local partners to form a strong referral network.​

Line Management and training

• Manage the Spear Coach, using a coaching approach to invest in their growth and development.
• Be line managed by Resurgo to support with the set-up and ongoing operations of the centre and report back on KPIs.

Church Community

• The Spear Centre Manager is directly employed by The Mount, meaning you are part of a vibrant church staff team and submerged in an exciting faith community.
• You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members, and help to establish a strong presence at the church to build a network of supporters for the Spear programme.
• Ensure the Spear programme is a key missional feature of the work of the church; this may involve attending church events and speaking at services.

Site management and set-up

• Work with the Church to set up the training room and IT infrastructure for the new Spear Centre in advance of opening.​
• Liaise with relevant staff locally on-site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies.​.
• Other ad hoc church responsibilities from time to time.

Bridge 5 Mill is a centre of social change in a historic 5 storey mill on the edge of Ancoats, comprising workspaces and event spaces. Our unique sustainable and ethical approach characterises our building and drives all our activities. Bridge 5 Mill is part of a family of organisations including the Kindling Trust, promoting ecological and social justice through a broad range of projects. 

We have just secured funding to fix our broken lift. This is great news, as the period without a lift had a significant impact on our community of tenants, wider users and also therefore, on our income from venue hire (with much less events able to take place during this time). This came on the tail of the Covid pandemic, which transformed how and when people use workspaces and events spaces. The funding means we are now at a pivotal time to rebuild both our events program and our offer as a beautiful, ethical and central venue to hire, as well as exploring how to diversify our services. You will be an instrumental part in the development and growth of our activities and in overcoming these recent challenges.

We are looking for a motivated and passionate person to join our small team here at Bridge 5 Mill. You will be part of an exciting new chapter for our organisation, as we prepare for our events “relaunch”,  diversify our services and begin working on exciting new development projects. As our Finance Manager, you will be an integral part of this transition, working alongside the Building Manager and Community Engagement Manager, to increase event occupancy, improve our current services and financially futureproof Bridge 5 Mill. 

We are at an exciting time in the life of our organisation and there has never been a more important time for us to deliver our vision. We are looking for someone with the experience, skills and energy to help us do that.

MAIN DUTIES

Bookkeeping;

• Bank reconciliation
• Invoicing and payment management
• Purchases and paying bills
• Assist our accountant with HMRC duties 

Prepare financial reports;

• Prepare quarterly management reports for Board of Trustees
• Create budgets & forecasts
• Compare budgets versus actuals & collaborate with the operations team on where to make improvements
• Identify and monitor financial Key Performance Indicators
• Submitting relevant documents to companies House, Charity Commission etc.

Fundraising;

• Research and apply for loans, grants and blended finance options as needed
• Reporting to funders on grant progress
• Liaise with operations team on financial viability of future development plans 

Reception cover (to cover annual leave / sickness when needed);

• Sit at reception to cover annual leave / sickness when needed
• Take booking enquiries over the phone & via email 
• Respond to tenant queries 
• Welcome guests 

Other;

• Fulfilling such other duties and assignments as may be required from time to time.

PERSON SPECIFICATION

Essential competence, skills and knowledge;

• Experience in bookkeeping
• Good excel skills
• Ability to work within a small dynamic team
• Experience in financial reporting
• Experience in funding bid writing
• Good administration skills
• Ability to prioritise tasks, good time management and organisational skills
• Good administration and IT skills
• Problem solving skills and  proactiveness

Desirable competence, skills and knowledge;

• Excellent communication and interpersonal skills
• Customer service skills
• Experience of reception, hospitality or facilities operations

Essential personal skills;

• Awareness, understanding and enthusiasm for environmental and social change issues
• Drive and enthusiasm to meet set objectives. A high degree of personal motivation and initiative, the ability to work under pressure, whilst working cooperatively in a team environment
• Ability to learn on the job, and respond to possibilities and potential opportunities
• Willingness and flexibility to undertake any relevant training required

Desirable personal skills;

• Understanding of the social change and VCSE sector
• Knowledge of the events and venue hires industry

Salary: £24, 570 pro rata per annum (for a 37.5 hour working week), plus 5% employer pension contribution (actual salary for 22.5  hours a week: £14,742 per annum). Salary based on Real Living Wage 2025/26.

Could you be our new Volunteer Support Coordinator?

Who we’re looking for

You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.

Reporting to the Service Manager, you will support them with managing our Remote services. You will provide support to volunteers and oversee the daily running of the service when on duty to ensure day-to-day operations run smoothly. 

The Sociological Review Foundation is seeking its first Development Manager to join its team. This role, reporting directly to the Operations Director, presents a unique opportunity to drive the organisation’s strategic growth initiatives and fundraising calls, expand partnerships, and generate revenue through the sale of services.

Home Manager – Semi-Independent Services

Barnet (N12)

Salary £50 000 per annum

40 hours per week (some evening and weekends shift work/on call duties)

Permanent Contract ( there may be TUPE option from March 2026)

St Christopher’s is the supported housing provider for the London Accommodation Pathfinder – an innovative London wide service to improve accommodation and outcomes for young people aged between 16 and 17 in contact with the youth justice system at risk of custody (remand or sentence).

You and your team will be working closely with local authorities across London and the Pathfinder project team to deliver meaningful programs of activity for young people promoting consequential thinking and diversions from offending by supporting positive outcomes, particularly education, training and employment in addition to life and independent living skills within a trauma informed environment.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man.  We have a passionate commitment to our young people, placing them at the centre of everything we do.  We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.

We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.  We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.

St Christopher’s Academy

Whether you want to further develop your current role, move up the career ladder or transfer to a different service, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.

About the Role

We are looking for a resourceful, energetic and outgoing individual who can deal effectively with challenging situations and behaviour, motivate young people to manage risk and support a team of professional staff.

Key aspects of the job will be: 

· To safeguard young people through sound management strategies, collaborative working with external agencies and emergency services and compliance with local authority safeguarding procedures.

· To work closely with the local authorities to reduce young people’s offending behaviour and support them to complete their court orders.

· To provide regular supervision for staff and assess training needs to required performance and development standards. To source and/or deliver training and coaching where appropriate.

· To ensure housing management policies and practices are effectively operated. This will include maximisation of income, licence management and implementation of fair and equitable referral procedures.

· To ensure appropriate staff cover is maintained in the home through production of rotas and, where necessary, recruitment of locum covers. To ensure that staffing needs are met within designated budgets.

· To ensure a trauma informed environment within the home at all times.

Applicants should have

· At least three years’ experience of providing leaving care and/or housing support to single homeless or other vulnerable client groups, including young people.

· At least one year’s experience of effectively managing professional staff.

· A good understanding of Safeguarding and the legal framework relevant to the provision of residential services for young people aged 16+.

· Thorough knowledge of the issues pertaining to young people’s offending, including those relating to alcohol/drug dependency and mental health and complex needs.

·Experience of youth justice or youth work

·Working knowledge and thorough understanding of the barriers and challenges that non-white young people face within the criminal justice system

· Familiarity with the welfare benefits system and with the range of resources, statutory and non-statutory agencies and services relevant to supporting young people, particularly Youth Offending Services.

· Awareness of Housing Management, health and safety regulations and procedures to minimise risk.

· A high regard for young people with the ability to relate successfully to individuals from a wide variety of backgrounds and to manage conflict situations.

· A commitment to the best outcomes for young people.

What you should expect from us

• Salary £50 000 per annum
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• Industry leading training programme including a certificate in youth justice practice, anti-racism, access to children’s rights and participation, CSE, empowerment, mental health and Social Pedagogy,.
• Contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme at hundreds of retailers across the UK.
• Discretionary funded training programmes.
• Employee Awards based on performance and length of service.
• Fantastic opportunities to develop your career within our range of services.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Your online application must include a supporting statement addressing the criteria stated in the Person Specification.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting. We encourage applications from rehabilitated offenders who are able to act as positive role models for young offenders.

Recruitment Pack

For more information or assistance during the application process, please visit our website. 

Closing date: 3 weeks from published date

We advise to apply as soon as possible as applications will be reviewed on a rolling basis.

St Christopher’s Fellowship has a minimum age requirement of 21 for roles working directly with children and young people in our residential and semi-independent homes.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

We have an ambitious aim for our services to reach everyone with blood cancer, regardless of circumstances, and support them to find the confidence and knowledge they need to be able to navigate their cancer to give them the best possible chance of surviving blood cancer.  

We’re looking for an experienced leader in the health information and support field who will match and push us beyond our ambitions, driving service delivery teams to maximise our digital and offline product development, one-to-one specialist service delivery, and community peer support to ensure we can provide the most valuable services to all those who need it, when they need it most.

Expected travel for this role is approximately 2-4 visits to our London Office per month.

Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

We welcome applications from applicants that wish to work part time, minimum of 28 hours per week. Please state this in your cover letter before submitting your application. 

About the role

We are looking for an exceptional candidate to join our financial services team who will support SEA in its mission to raise awareness of economic abuse and transform responses to it, within the financial services sector. You will be a subject matter expert on customer vulnerability and financial services firms’ regulatory requirements to support them, as well as having a thorough understanding of industry rules and best practice. You will combine this with SEA’s expertise on economic abuse to ensure this is embedded within financial services’ firms’ responses to victim-survivors.

About you

You will have previous experience of working in financial services, focusing on vulnerable customer strategy, policy, customer experience, or customer risk. You have an understanding of financial services products and services, and are able to provide advice and support on complex issues, such as safeguarding, risk and compliance.

You have experience engaging with and influencing senior stakeholders, managing client relationships and/or delivering consultancy. Your strong analytical skills will identify gaps and opportunities for improvement in firms' processes.

Your knowledge and insight will support SEA’s broader industry policy influencing.

About SEA

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free from abuse and exploitation. Economic abuse is a form of coercive and controlling behaviour. 4.1 million UK women experienced economic abuse from a current or former partner in the last year. Not only does it limit their choices and ability to access safety, but it has an ongoing impact. It damages future dreams and aspirations, and, in some cases, it takes lives.

What we offer

• 25 days annual leave, plus 5 Wellbeing Days and Statutory Bank Holidays 
• Home working
• Flexible working
• 5% Employer Pension Contribution 
• Reflective practice
• Health Cash Plan, including Employee Assistance Programme 
• Enhanced sick pay, family leave and carer’s leave 
• The chance to be part of our highly professional, supportive team 

To apply

Apply via our website.

• Closing date for applications: 11.59pm 20 April 2025 (extended from original deadline of 6 April)
• Task: Longlisted candidates will be asked to complete a task to assist with further evaluation. This will be a home-based task, at a time of your choosing, 26 - 27 April 2025
• Interviews: Interviews will take place, via Teams, 13 - 15 May 2025

Technology Manager

Location: Cheam, Surrey (on-site, flexible working considered)

Salary: £52,000-£54,000 per annum

Hours: Full time – 35 hours per week

Department: IT

Job Type: Full time

Contract Type: Permanent

At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former and retired civil servants get the best support. Join us as we embark on the next phase of our strategy to ensure we can be there when people need us the most.

We are now recruiting for a Technology Manager who will work to support all colleagues across the Charity. Reporting to the Director of Finance and Resources, you will play a key role in ensuring that the Charity’s technology infrastructure gives staff all the support they need to deliver our objectives.

This role manages a small in-house team, as well as overseeing the procurement and management of our IT infrastructure, managing external suppliers, and supporting colleagues in identifying opportunities for continuous technological improvement. A key remit is also to work with the HR team to identify and deliver any technological training needs.

To be successful in this role, you will be experienced in using MS Dynamics, PowerBI and a CRM in a charity context. You will also need to have hands-on experience of managing office networks and an IT helpdesk. You will have managed IT and data systems and Microsoft ecosystems, and you will have broad knowledge of cloud-based systems including Microsoft Azure, InTune and Amazon AWS.

In return, we can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave, and interest free loans for season tickets and our cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 11:59 pm on 27 April. Interviews will be held w/c 5 May. Please let us know in your covering letter if any dates that week would be difficult for you.

The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

You may have experience in the following: IT Manager, Technical Manager, Tech Lead, Technical Project Manager, IT Operations Manager, Technology Lead, Systems Manager, IT Vendor Management, IT Service Integration, IT Infrastructure, Network and Cloud Management and Cybersecurity, etc.

REF-220928

Job Purpose

This is an exciting time to be joining Barnsley CVS and the development of its volunteer offer, working closely with the Barnsley Refugee Advice Project to ensure best practice.

The main purpose of the role is to facilitate better integration of refugee’s, migrants, and asylum seekers into community life in Barnsley using the vehicle of volunteering as a means of supporting this.

You will be responsible for building a strong and trusted relationship with the refugee and asylum seeking community; ensuring potential volunteers are well supported to easily access volunteer roles in Barnsley and playing a significant role in community cohesion. You are likely to provide support through 1-1 support, small group sessions or carefully worded website adverts and information.  Alongside this, you will work closely with voluntary and community sector groups to help them develop appropriate opportunites, ensure good practice and create a network of trusted organisations.

You will need a passion for volunteering and inclusion, patience to work with vulnerable communities and the ability to communicate with a diverse range of people in both a written and spoken context.

Main duties

Individual support

· Providing direct support to individuals from Barnsley refugee, migrant and asylum-seeking community to find community-based volunteering roles

· To support the potential volunteer through the application process

· To support the potential volunteer through the recruitment and selection process

· To provide support to the volunteer during the settling in period

Support to organisations

· To work with organisations to ensure that volunteer policies and procedures are inclusive

· Work with organisations to provide high quality support to volunteers from the Barnsley refugee, migrant and asylum-seeking community

· Provide support and guidance in relation to obtaining DBS and equivalent checks where necessary

· Provide information, advice, training and assistance to organisations on the implementation, management and monitoring of volunteering activities

Collaboration

· The post-holder will be expected to work in collaboration with the Barnsley Refugee and Advice Partnership

· To attend the migrant drop-in and work in collaboration with the partners of the migrant network

· To work in collaboration with other Volunteer Coordinators both internally and externally through attendance at the Volunteer Coordinators / Managers meetings hosted by Barnsley CVS

· To attend workshops, group meetings, market places to help network and promote the volunteer services of Barnsley CVS

· To create reports reflecting the progress and learnings of the project to both report to the local authority and to assist in development

Main aims of the post:
• Supporting the counselling team in ensuring the successful delivery of the service.
• Delivering effective administrative processes
• Supporting effective collection and presentation of data to enable effective monitoring and evaluation of the counselling service
• Supporting a front-line initial service is available 9 - 5 Monday to Friday