Service Development Manager Jobs in Home Based
Using Anonymous Recruitment
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The Client Delivery Consultant will manage and develop long-term business relationships, consulting with workplace clients and applying our whole organisational approach to create healthier workplaces.
The postholder will deliver an exceptional customer experience by working closely with the Client Development Consultants to fully understand client needs and expectations. Working with our associates to plan and deliver the implementation of our products and services in a way that achieves customers outcomes and delivers a whole organisational approach to create healthier workplaces.
Please see the job description for more information including key responsibilities and person specification.
To apply for the role please submit your CV and cover letter.
The client requests no contact from agencies or media sales.
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This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding, supporting the service and deputy manager.
Some of the key accountabilities are:
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Providing practical and emotional support to survivors of domestic violence and other forms of violence and abuse in accordance with Refuge’s philosophical principles. This will include conducting key work sessions on a regular basis and keeping casework records up to date.
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Welcoming new residents, explaining and arranging for them to sign occupancy agreements, ensuring that they are aware of their options for moving on to more permanent accommodation and to develop a proactive move on strategy for individual residents.
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Establishing the risks to, and the needs of survivors of, domestic violence and their children through assessing their practical and emotional support needs throughout their stay at the refuge.
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Developing individual support and risk management plans which address the risk of harm to survivors of domestic violence and other forms of violence and abuse and their children, and to ensure that such plans are in place for each resident.
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Ensuring that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the service manager, or if unavailable another manager.
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Working in partnership with other agencies and to advocate for survivors to ensure their needs are met.
For more information, please view our job pack.
As part of this role, you will be required to participate in an out-of-hours on call rota.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.
The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.
The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.
You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals. You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.
You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team. You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.
Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’. Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
To apply, please upload your CV, and a supporting statement (no more than 2 pages) demonstrating how you meet the criteria and outlining why you’re interested in the role.
Please refer to the attached recruitment pack for more information.
Closing date:
Midnight Sunday 10 November 2024
Interview date:
First stage virtual interviews on 18th and 20th November 2024
Final stage in-person interviews on 2nd December 2024
Please find the full application pack including job description on our website.
Registered Charity
11 - 20
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
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I am thrilled to be supporting one of the biggest charity brands as they look for a Philanthropy Lead/Manager (Major Gifts) to join their team in London
The charity is the UK's leading end-of-life charity. They are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Their leading research pushes the boundaries of what they know about good end-of-life, and their campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
This is a fantastic opportunity to join an experienced team and take the next step in your fundraising career, as well as make a significant contribution to the growth strategy.
With a primary focus on managing high value relationships, in your day to day you will identify, cultivate and manage a portfolio of Major Donors collaborating with Senior Volunteers, peers, fellow team members and teams across the charity. You'll be empowered to build your own relationships, grow interactions with our supporters and provide exceptional and creative stewardship and have a real opportunity to contribute to this area of fundraising growth.
One of your projects will be a Giving Circle involving lots of collaboration and the opportunity to work with colleagues in the wider Philanthropy and Partnerships team.
As well as flex around office/home they are also extremely open to any flexible working requests you might have so let me know if part time/reduced hours is something you would be keen to explore.
We are open to candidates who would like to take that next step up into a manager level role, senior candidates who are looking for flexibility and also candidates who are looking to develop in Major Donor fundraising.
Salary: £34,500-38,324 (Plus £3,500 for London weighting)
Contract: Permanent
Based: Hybrid. 2 days a week at a wonderful London office
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Thank you!
We are looking for an enthusiastic HR and Office Administrator with great people skills to be a part of our core Head Office team.
The successful candidate will be willing to get involved in all aspects of our work and thrive in a role engaging with staff all over the country and supporting great internal communications.
Working closely with our CEO and Senior Management Team, a key part of the role is ensuring that we have effective organisational governance, contracting and HR systems in place. You will also support all aspects of HR, working with our HR Advisor to support recruitment processes, staff checks, induction, and development for our staff team.
The successful applicant will have excellent people skills, the ability to develop and maintain administrative organisational systems, and be happy getting involved in a range of different work. Experience of the charity sector, and experience of supporting HR, would be an asset but are not essential.
Working days are flexible but likely to require Wednesdays.
Thank you!
Are you our next Director of Development and Communications?
- Do you have a proven track record in fundraising, development, and communications?
- Do you enjoy rolling your sleeves up and personally getting stuck in, as well as working collaboratively with partners, teams, and boards?
- Are you passionate, as we are, about addressing poverty and inequality in London?
- If so, then you might be just the person we are looking for to lead our ambitious development and communications strategies for Islington Giving and Cripplegate Foundation.
We’re looking for a dynamic and passionate individual to lead on development, fundraising and communications at Islington Giving and Cripplegate Foundation. This is a unique chance to drive impactful change, working closely with our CEO, Senior Management Team and Governors to build on recent partnership successes, to contribute to our recently extended strategy, meet income targets, and build a strong network of supporters.
The Director Development and Communications will play a crucial role in amplifying our work, fostering philanthropy, and strengthening relationships with donors, businesses, trusts and foundations. If you’re a strategic leader with a talent for building partnerships, thrive in a collaborative environment, and are eager to lead a small, dedicated team, we’d love to hear from you.
Key Responsibilities:
- Lead fundraising efforts across multiple streams, with a focus on expanding individual and business giving.
- Cultivate and maintain relationships with key donors, partners, and supporters.
- Drive communications strategies to amplify Islington Giving’s impact and raise the profile of small grassroots groups in our community.
- Manage a passionate team, overseeing their development and performance.
- Ensure financial targets are met, and fundraising activities comply with regulatory standards.
See the candidate information pack (Found in 'How to Apply') for more details.
We value diversity, equality, and inclusivity. Applications are especially welcomed from underrepresented backgrounds, including but not limited to gender, race, age, sexual orientation, disability, and religion. Please let us know if you require any further support with this application, or the role.
The client requests no contact from agencies or media sales.
Thank you!
Over the past few years, Families in Grief (FiG) has grown significantly to meet the needs of our North Devon and Torridge community. We have just completed a piece of work to expand our reach, enhance our accessibility to healthcare professionals and schools, and broaden our range of services to better support children, young people and families who have been bereaved. We are now looking for an experienced leader with a passion for making a difference to continue this work.
Our aims:
- To provide a credible and high-quality bereavement support service to all grieving families children, young people and families in need of our help.
- To better educate and support professionals who come into contact with bereaved children and young people.
- To improve family relationships after a member of the family dies, to reduce bereaved families' feelings of social isolation, to improve a child or young person’s engagement with school and the wider community for families to learn further about the impact of grief.
- To ensure all families and professionals working with families in North Devon and the Torridge area are aware of FiG’s services.
We are looking for someone who can:
- Continue to shape the vision: leading FiG with clarity and purpose, ensuring the charity remains responsive to the needs of bereaved families in Northern Devon.
- Drive strategy: collaborating with the Board to develop and implement a rolling 3-year strategic plan that aligns with FiG’s goals and adapts to changing needs. Champion innovation and continuous improvement, ensuring the charity thrives in a dynamic environment.
- Inspire teams: providing inspirational leadership to employees and volunteers, fostering a culture of collaboration, compassion, and excellence.
- Impact focus: regularly evaluating and refining FiG’s strategy to maximize its impact, delivering meaningful, sustainable support to the community.
- Operational and Financial Management: ensure smooth day-to-day office logistics, manage budgets, oversee financial processes and health and safety in order to ensure compliance with all charity requirements
If this sounds like you, we would love to hear from you.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you provide compassionate support to individuals, and their families, experiencing challenging circumstances?
Do you have strong technical knowledge of UK welfare benefits and of matters relating to health, social care and housing provision, with the ability to empower people to move forward in their lives?
The Insurance Charities has been serving those working in insurance since 1902, delivering life changing support for past and present insurance employees and their families facing challenging circumstances. They are now looking for an experienced Individual Grants Manager to join them as they embark on a period for growth and development.
You will be passionate about delivering support and innovative solutions to create better futures for people who have served the insurance industry, and can demonstrate
- Strong experience in a similar role, including at least two years line management.
- Technical knowledge of UK welfare benefits and working knowledge of matters relating to health, social care and housing provision.
- The ability to manage challenging caseloads, plan and prioritise your work and that of your team, and be able to work on your own initiative as well as be a supportive team member.
- The ability to assess information and applications for support with compassion and demonstrate a creative approach to ensure the vision and mission for the charity is realised.
- Effective leadership, encouraging professional development, implementing best practice across the team to ensure efficient and effective operational delivery which is regulatory compliant.
We are looking for someone who is person centred and confident in the delivery of holistic services that empower people to move forward in their lives, can assess the operational impact of regulations and policies and who has a good understanding of safeguarding, risk and needs assessments and their delivery.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: London – flexible 1 day home working
Closing date: 5th November 2024.Please note that if a suitable candidate is found the role will close early, so please apply without delay.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have excellent executive assistance skills and experience and would like to contribute to a global sustainability platform?
As the Governance and Executive Officer, you will work closely with the CEO and Director of Corporate Services, providing strategic analysis, coordination, and executive support to ensure smooth and efficient internal operations.
You will contribute to the effectiveness of Bonsucro’s governance through efficient coordination of Board meetings and process oversight. The role will also involve conducting strategic research and analysis to inform corporate strategies and policies.
The Governance and Executive Officer will assist the CEO prepare for impactful public engagements, corporate events, and key meetings and liaise across departments to drive initiatives, ensuring seamless communication and project delivery.
The ideal applicant will have significant previous experience providing high level administrative support to senior staff, ideally in a small to medium-sized not for profit organization. They will bring great attention to detail, their own initiative to move things forward and an ability to innovate to achieve a smooth running of the executive and corporate services functions.
Key Responsibilities:
- Provide services supporting the governance of Bonsucro through monitoring internal governance processes, organisation of quarterly meetings of the Board of Directors and preparation of associated documents and minute-taking
- Conduct desk research and provide analytical insights to assist in the development of corporate strategies and policies.
- Assist the CEO’s preparation for public engagements, meetings, and corporate events, ensuring that they are well organised and informed for high-impact interactions.
- Act as a liaison between CEO and departments, ensuring smooth communication and timely delivery of tasks or inputs needed from various units.
- Coordinate and/or deliver key initiatives or special projects that fall under CEO or Director of Corporate Services purview, ensuring they align with the strategic objectives.
- Provide support to the Secretariat, Board, and their committees by organising meetings and preparing accurate, concise minutes.
Person Specification
Essential criteria
Substantial experience in a similar role, ideally providing high level administrative/ governance/ secretariat support to senior staff in an not for profit setting
Excellent organisational skills and proven ability to work with multiple priorities
Strong attention to detail
Proficient user of MS Office, especially PowerPoint and Excel and able to use other systems, such as CRM, etc
Familiarity with online communications tools (e.g. Teams, Zoom, etc.)
Strong ability to work independently and demonstrated initiative to deliver reliable services
Comfortable working in an international environment with appreciation of cultural differences
Able to find innovative solutions to ensure efficiency and effective delivery of duties
Interest in sustainability
Desirable
Language skills in Spanish or Portuguese
How to apply
Deadline for applications is 18 November with first interviews starting from 11 November, so early submission is strongly recommended.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
‘’Our incredible youth centres, that provide life-changing support to tens of thousands of young people from a diverse range of backgrounds, have been running for over a decade. From the building to the facilities, to the highly skilled and dedicated youth workers and volunteers; a Youth Zone is an investment in young people that sends a clear message to them about their worth. We want them to know they are valued, and their potential is seen’’.
OnSide is determined to make sure that all young people have the opportunity to shine. The chance to discover their passion and their purpose.
This national youth charity transforms the lives of young people in some of the most disadvantaged areas across the UK. Do you want to play a pivotal role in the development of another state-of-the-art, multimillion-pound youth centre that will energise and inspire yet more young people?
As OnSide unlocks the next transformational phase of its journey, it needs a fundraising expert to help it further achieve its mission and expand its reach. Could this be you?
The Role
One in three young people are growing up below the poverty line in Barnsley, leading to physical and mental health struggles, and significantly higher numbers of hospital admissions as a result. This new Youth Zone will transform the lives of thousands of young people for the better, and needs a Senior Philanthropy Manager to engage and inspire donors to support this unique, life-changing space. Duties will include:
- Identifying individual and corporate supporters, creating a picture and pipeline of potential donors.
- Generating pledged income through the delivery of a ‘Founder Patron’ campaign.
- Providing high quality stewardship to maximise donor retention.
- Organising events and activities to develop relationships with potential supporters.
- Maintaining, developing and leveraging existing relationships with Youth Zone project supporters.
The Person
We are looking for an inspiring and passionate individual with experience developing a pipeline of prospects and converting these to achieve targets. While major gift fundraising experience would certainly be advantageous, we are also keen to speak with people looking to embark on a career in this rewarding area from either a corporate, or broader fundraising, background. You should possess strong and persuasive written and verbal communication skills, and an unrivalled ability to listen to others and build mutual relationships. Perhaps most importantly you should be an inspirational storyteller, with the ability to bring a concept to life and to encourage supporters to give to this incredible cause.
Why OnSide?
Not only is this organisation hugely passionate about the incredible range of young people whose life it changes every year, the charity also puts significant emphasis on staff wellbeing and career progression. If you’re looking for an opportunity to unlock the next phase of your career, then this could be the place for you!
Being an integral part of this pivotal next phase, you will feel valued in your role and have the satisfaction of having an immeasurable impact on the success of this Youth Zone. OnSide is a values driven charity that is committed to being diverse and inclusive and promotes a culture of collaboration, ambition and respect. OnSide offer a range of incredible benefits including:
- Agile working
- 25 days annual leave (rising to a maximum of 30 days with length of service)
- Company matched pension
- Company sick, maternity, paternity & adoption pay
- Access to OnSide’s Talent Academy; bespoke training and mentoring
This is a permanent, full-time position, 37.5 hours per week. However 4 days per week will be considered with salary pro-rata. The role will be home-based initially, with travel across Barnsley and the surrounding areas. Please note a basic DBS check will be required for this role.
If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact Charlie or Leanne at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
This is a standalone role and so it is very hands on with responsibility for all transactional tasks, including recruitment, payroll, pensions, training etc. You’ll also work particularly closely with senior managers to attract, retain and develop a diverse and talented team. You’ll promote a culture of learning and collaboration across the organisation, ensuring that Muscular Dystrophy UK complies with all relevant employment legislation and best practice.
We welcome applications from candidates working at Manager level, who want to step up to their first Head role. We are looking for candidates that are comfortable to work on an operational as well as strategic level.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, London SE1).
NB Interviews likely to be held on 14 or 15 November.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our mission is to supports adults, young people and children living with long-term neurological conditions and/or neuro diversities to access specialist therapies, support, and information in a safe, supportive environment to help them improve their physical and mental well-being.
The Merlin Neuro Therapy Centre, located in mid-Cornwall, is a Cornish charity providing a place of support, therapy, information, and community for people living with a long-term neurological condition and/or those who are neurodiverse. We give financial assistance to our beneficiaries in the form of subsidised specialist therapies. Our purpose built, fully accessible Centre, opened in 2009 and offers physiotherapy; exercise classes; Ayres’ Sensory Integration (ASI) therapy (a discipline of Occupational Therapy), and oxygen therapy. The Primrose Hydrotherapy Pool facility, which was built in the grounds, opened in 2019, providing both individual and group hydrotherapy sessions.
Living with a long-term health condition brings many challenges, not just for those diagnosed, but also for family members. Symptoms can affect physical, cognitive, emotional, and psychological health. For our clients who have sensory processing difficulties, due to being neurodivergent, everyday situations and relationships can be perplexing and taxing.
Our main aims are to improve the health and well-being of our community; help people manage their symptoms and situations; and support their main care giver, often a family member. Services are delivered by a highly experienced team, with a broad range of skills and experience in delivering specialist therapies.
The Role
We are seeking a motivated and results-driven individual to join our team as the Business Development Officer with a commercial sales focus. This role requires a unique blend of fundraising expertise and commercial acumen to drive our vision forward.
Additionally, this role will focus on developing commercial sales strategies to generate revenue through partnerships, sponsorships, and product sales. The ideal candidate will have a strong background in both fundraising and sales, with a proven track record of achieving targets and building lasting relationships.
No day is ever the same but as one of our team you can be certain that each day, you’ll be making a real difference to the lives of people who are affected by neurological conditions.
About you
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Identify, cultivate and manage corporate accounts. Working with the wider Income Generation team, ensure strong stewardship and fulfilment of marketing returns for each corporate account.
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Plan and attend fundraising and engagement events within the community
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Identify and attend networking meetings to educate and inform local business about our charities aims, missions and objectives, and opportunities for supporting our charity.
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Seek out new partnerships that could be beneficial to our charity
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Woking with the Marketing Manager, support in the creation of marketing for engagement, communication, and fulfilment for corporate accounts.
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In liaison with the marketing manager provide support with social media, creating content for platforms such as LinkedIn.
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Attend and speak at a variety events to promote the charity and engage with potential corporate accounts
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Locate and enrol our charity in business incentives i.e. Charity of the Year.
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Deliver tours of the centre to supporters autonomously.
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To assist the Income Generation Team in delivering against their financial and non-financial targets as specified within the corporate fundraising strategy.
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Be an outstanding advocate for the Merlin Neuro Therapy Centre in line with the core values of the organisation.
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To act as a spokesperson for the charity when required, including representing at external events as appropriate
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Attend and support events run by the fundraising teams where required.
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Gain and maintain in-depth knowledge and understanding of the charity’s work, priorities and future plans, acting as a spokesperson for the Charity when required
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Any other reasonable duties as required by your line manager.
Desirable skills and experience
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Proven success in corporate fundraising or leading charity partnerships in a commercial setting
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Track record of managing corporate accounts
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Experience or knowledge in commercial sales
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Experience in working with or volunteering with a charity (desirable, not essential)
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Confident in speaking in front of a large audience
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Organised, efficient and able to manage workload effectively
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Ability to work within a team but also comfortable lone working
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Excellent written and oral communication and presentation skills
Registered Charity
11 - 20
To build a strong and connected community, dedicated to improving the health and well-being of people living with neurological conditions in Cornwall.
The client requests no contact from agencies or media sales.
Thank you!
Together for Short Lives is here to make sure the UK’s 99,000 seriously ill children and their families can make the most of every moment they have together, whether that’s for years, months or only hours.
This is a fantastic opportunity for a digital communications expert to help make sure that every seriously ill child and their family gets high quality children’s palliative and end of life care, when and where they need it. You will play a key role as, together, we provide direct support to children and families, unite services and professionals and campaign to change the system.
As our Digital Communications Manager, you will:
- manage a programme to audit, develop and refresh our digital communications channels so that they meet the needs of our audiences with the best possible user experience and accessibility
- work closely with stakeholders in managing this programme, overseeing budgets, issues and risks; internally, this will include chairing our cross-organisational Digital Communications Operations Group; externally, this will include managing our relationships with the agencies that provide our platforms
- conduct user needs and user acceptance testing for new developments to our digital communications channels, including our website
- manage our internal process for planning our day-to-day digital communications, making sure we schedule and publish a balanced and compelling array of content across our channels
- be our in-house expert on digital communications, working with and advising colleagues to create content across our platforms – including our website, social media channels and our email communications with members and supporters.
You will have:
- excellent leadership and communication skills
- experience of managing stakeholders, budgets and risks
- experience of successfully implementing improvements to digital communications channels
- a deep understanding of how different social media channels operate, which audiences they reach, and how they can be used most effectively
- a track record of communicating successfully across a range of digital channels – and supporting and empowering others to do so.
We offer a great reward package, which includes:
- generous annual leave entitlement
- pension scheme
- staff assistance programme
- days off for volunteering.
We are open to flexible working patterns. Depending on the task and your personal work preferences, you can work remotely or at our Bristol office. We hold monthly team meetings and 1:1 meetings at the office.
We are always looking for talented people, and welcome people regardless of age, disability, gender identity, marital status, race, faith or belief and sexual orientation. We particularly encourage applications from those with disabilities or from black and minority ethnic backgrounds.
If you feel you meet some of the criteria but not all, we really hope you will enquire and learn more. We can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
Applying for the role
Closing date for applications is at 9am, Monday 4 November 2024. If you are interested in applying for this post, please visit our website.
The client requests no contact from agencies or media sales.
Thank you!
Can you see yourself creating and nurturing a network of informed and engaged volunteers? Imagine being their main go-to for info and guidance on their volunteer journey. Can you connect with these awesome people and help them shine?
As part of a team across South Coast and London you will manage an existing cohort of active volunteers providing dedicated support in their work helping their mentees secure outcomes including personal development, jobs and self-employment. This role is 17.5 hours per week.
Are you excited about providing volunteers with consistently stellar service that inspires them to make a real difference in young people's lives, and are you ready to empower them for incredibly positive outcomes? Picture yourself leading and supporting a group of volunteers. You'll use our CRM (Customer Relationship Management) and your connections with fellow team members to link up with opportunities that support young people and our programmes.
We're all about keeping things in tip-top shape so can you dive into the detail and keep things running smoothly, like accurately tracking, recording, and keeping tabs on volunteer activity? And can you encourage volunteers to do their part by keeping our systems up to scratch, ensuring we're always on the ball with core vetting and training requirements?
As well as the serious stuff, we're big on showing love to our volunteers! Our volunteers are exceptional individuals driven by a deep passion to ensure the success of the young people they mentor. You'll collaborate with volunteers from various backgrounds, each bringing a rich tapestry of skills to support a young person's journey. As part of the role, you will be expected to host some memory making events around the area in our partner offices with volunteers and our young people. You will work closely with colleagues, delivery partners, and external stakeholders to enhance volunteer opportunities and strengthen our volunteer network. Can you help us expand?
At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. We hope you’ll encourage positive action and change while supporting volunteers from all walks of life.
Ready for the challenge? Be prepared for a little bit of everything, you might find yourself wearing different hats and stepping up when needed. Ready to dive into this adventure with us?
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Thank you!
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We are seeking a passionate and dedicated Community Fundraising Marketing Manager to join our Income Generation team at the Motor Neurone Disease (MND) Association. In this pivotal role, you will work closely with the Community Fundraising Development Manager to develop marketing and promotional activities for our existing portfolio of fundraising events.
Your primary responsibility will be to manage the Community Fundraising marketing team, including development, performance management and ongoing support to foster a motivated and high performing team. You will guide them in achieving set objectives that contribute to a sustainable income stream for the MND Association.
You will recruit and retain fundraisers through effective promotional activities and fundraising marketing. You will also manage event logistics, ensuring that budgets are monitored and maintained while delivering exceptional experiences for our supporters.
You will collaborate with the Community Management Team to create operational plans, including fundraising marketing plans. Your expertise will be crucial in setting and achieving financial and recruitment targets for a variety of products. You will project manage a range of marketing campaigns across Community Fundraising through multiple channels, including digital, telephone, face-to-face, and print, while monitoring their effectiveness.
A key aspect of your role will involve analysing data to inform marketing strategies aimed at increasing supporter numbers and enhancing retention. You will also develop engaging marketing materials, such as the Community Events Diary, involving stakeholders, planning content, and measuring success.
Your attention to detail will be vital as you maintain accurate records in our CRM database while adhering to GDPR regulations. Staying informed about marketing trends will enable you to implement best practices in all fundraising activities.
What are we looking for?
Experience in fundraising or marketing and sales. You will have the ability to lead, develop, and support a successful team, helping them reach their full potential while being responsive to their needs.
Management experience is essential, including the skills to motivate and coach others. A solid understanding of diversity, equity, and inclusion principles will be crucial in your role.
You should have a proven track record of meeting recruitment targets and managing expenditure budgets. Experience in achieving ambitious income targets is important. Strong analytical skills are necessary for interpreting and presenting statistical information effectively.
Excellent interpersonal and communication skills will help you build and maintain relationships both internally and externally.
Flexibility to work unsocial hours, including evenings and weekends, is also required. A full clean driving licence is essential for this role.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.
IMPORTANT INFORMATION
Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.
Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.
DBS: Depending on the nature of your role you may be required to complete a criminal records check with the Disclosure and Barring Service (DBS).
Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.
To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.
Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.