Service Delivery Manager Jobs
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
Main Areas of Responsibility
Your responsibilities will include:
- Ensuring that the financial transactions of the organisation are administered in most efficient and effective way
- Monthly accounts preparation, ensuring individual and consolidated monthly account and forecasting information is available to internal stakeholders
- Ensuring that purchasing administration from point of order through to payment is administered
- Ensuring all income is administered effectively.
- Ensuring accurate financial records are maintained with effective and timely reconciliations across General Ledgers, sub-ledgers, bank and inter-company accounts
- Payroll, ensuring payments made in line with Service Levels and that effective controls/reconciliations are maintained
- Maintaining a high level of data quality to ensure maximum effectiveness of end-to-end processing
- Driving efficiencies and effectiveness of the team, processes, data, and systems to enable improvements in the timeliness of robust financial information
- Developing and leading an efficient and motivated team to delivery of accurate and value adding financial information
- Maintaining effective communication with key stakeholders, developing strong and positive relationships
Qualifications & Experience
We would like to hear from you if you have:
- Proven experience of the provision of monthly accounts in an effective and timely manner
- Experience of running and driving improvements within an Operational Finance Function, specifically delivery of effective Accounts Payable and Accounts Receivable disciplines
- A track record of managing and developing high performing finance teams
- Experience of Oracle Fusion or similar complex financial systems, e.g. SAP
- Strong ownership and accountability along with a positive can-do attitude.
- The ability to assess performance from a strategic/holistic view, drawing out key areas for improvement and resolution
- Strong data analysis and problem-solving skills
- The ability to lead, prioritise and set clear direction of teams
- Strong people management skills
- Strong communication and engagement skills
For a full job description and person specification, please download the Job Pack.
Professional Development & Benefits
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
Job Title: Family Finding Social Worker/Senior Practitioner
Contract: 6 months Fixed term with the possibility of extending.
Hours: 35 hours per week
Salary: FTE £38,435.60 – £41,474.10 - Social Worker
FTE £42,590.80 - £46,065.60 - Senior Practitioner
Location: Hillingdon based in Civic Centre Uxbridge (Hybrid)
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
Coram Ambitious for Adoption Regional Adoption Agency [RAA] is a commissioned Voluntary Adoption Agency delivering statutory adoption support services and family finding for a number of local authority partners. The family finding post holder will be located in Hillingdon, as part of the wider RAA partnership located across London and surrounding areas. The hub services for the RAA include the recruitment, assessment and support of Coram approved adopters, which are located at the Coram Campus in London.
The post holder will be employed by Coram, a service with a long track record of serving children well and outstanding ratings from Ofsted. The task for the Regional Adoption Agency is to ensure that all children who have a plan for adoption are given every chance to have that ambition realised and when placed in a permanent family receive the relevant support as their needs change and develop.
About the role
We are seeking a dynamic Family Finding Social Worker or Senior Practitioner wishing to play an active role in the delivery and development of a high-quality family finding service for the London Borough of Hillingdon, for children with a plan for adoption.
The post holder will be one of two professionals responsible for family finding for children with a care plan of adoption within the local area.
The post holder will be part of a small and very supportive team to develop practise and skills in this area. The post holder will also be able to have access resources and services within Hillingdon to support this role and be part of a bigger network of support from colleagues from across the RAA. This role will function as 6 month fixed contract with the possibility of an extension to offer continuity to the children we are family finding for.
To arrange an informal discussion – please contact, Hellan Timothy-James – Service Manager for Hillingdon and Harrow.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing date:Wednesday 1st January 2025 at 23:59
Interview date: TBC
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
The Energy Neighbours Project Coordinator enables all staff and organisations involved in the project to work together effectively. The Coordinator works with the Project Manager to develop effective, safe ways of working that make the best use of resources.
The Coordinator ensures the quality and effectiveness of record keeping, risk management and joined-up planning across the project. They help the team work together on planning work and preparations for forums, conferences and reporting. The Coordinator provides support to ensure that the project’s safeguarding, health & safety, finance and contracting arrangements are implemented across the team. They manage the office and equipment.
NOTE: We want to build good team relationships and connections with locla community organisations, so most of the work is expected to be in person. However, some home working is possible by arrangement.
The aim is that the project starts in February 2025.
Closing date Thur 12 Dec, 12 noon.
What we are looking for:
· A great organiser, skilled at helping a team to work together
· Able to devise and implement diary, office and record-keeping systems and processes
· Self-organised, systematic and able to prioritise
· Experience of good safeguarding & health & safety practice
· A good listener and communicator, able to build rapport and working relationships
· Strong IT skills and ability to use Microsoft 365 capabilities effectively
· Values community organisations, volunteers and partnerships
This role does not require expertise in climate change or energy technology. If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.
Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.
The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.
The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning. Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.
The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees. The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.
TSL Kirklees
TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.
TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities.
Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.
The Energy Neighbours Project Coordinator will work closely with adn report to the Energy Neighbours Project Manager.
Home based working in the UK, preferably London/near London (part-time access to office spaces available nationwide, flexible working policy)
About us
We are a collaborative, UK based network bringing our 30 years of experience working on the HIV response to the broader global health space. We contribute to a global movement of actors seeking to challenge the systemic causes of health inequity to end AIDS and ensure all people can realise their right to health and wellbeing. We give decision-makers the proof – and the push – they need to make informed and just decisions to help improve the lives of the millions of people around the world needing access to treatment, prevention, care and support services for HIV and other health conditions.
About the role
The Senior Campaigns and Communications Advisor works to amplify STOPAIDS’ impact and reputation across our key advocacy areas through public campaigns and mobilisation, youth engagement and communications, including social media, our website and branding resources.
This role works with the Advocacy Team to plan, co-ordinate and implement campaign activities for STOPAIDS, including the engagement of youth champions and youth networks, and to coordinate and implement our external communications strategy, ensuring high-quality external online content, including social media and website management.
Benefits
We offer several benefits including:
- A 28-hour (rather than 35-hour) working week policy with no salary reductions. Staff can work reduced hours over 5 days or a 4-day week.
- Home-based working policy with monthly access to office spaces including a home working grant and monthly bill contributions.
- Flexible working, including non-standard working hours.
- A group stakeholder pension scheme with 6% employer contributions.
- An individual learning and development budget allocated to staff members each year.
- 20 days’ annual leave per year (excluding bank holidays), plus 1 day for every year of service, for up to 4 years.
- Enhanced maternity and paternity pay for employees with 1 years’ service or more.
For more information, please download the job description below.
To apply, please download and complete our application form below. CVs will not be accepted.
We reserve the right to close the advert early, should sufficient applications be received.
People living with or affected by HIV, from Black, Asian or minority ethnic (BAME) backgrounds or from other minoritized groups are particularly encouraged to apply.
STOPAIDS is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive positive consideration for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity or expression, sex characteristics, HIV status, national origin, genetics, disability, or age.
We are open to considering applications for a part-time role that would require a job share.
This role will deliver tailored, one to one support and case work to support and resolve both immediate, crisis situations experienced by people and on a longer-term basis in the community. In the main people we support are Irish or of Irish descent including the Traveller Community. However, our services are open to all.
Additionally, part of the role will include working across the project team and wider role of ICCM in early intervention and prevention. Informing and supporting community-based advocacy, awareness, and public campaigns to inform and increase knowledge and education of the community on how to access help, and the availability of support which is open to people as needs develop. Thus, increasing the wider public and social value of ICCM and brining more service users in to receive one to one support when needed.
This will attract and support our community by making our services local, appropriate, and accessible to those who mainly do not access mainstream services. This will include advocacy and representative services in order for people to secure welfare benefits, enabling people to access the financial benefits they are entitled to.
This will support people experiencing mental and physical health issues, substance misuse, facing legal issues, those who require debt management, threatened with eviction, domestic abuse, and bereavement. This will be done mainly on an outreach basis across Manchester, supporting people in their own homes, in care homes, hospital and where they are resettled to their home environment.
The overall aim of the service is to improve quality of life, access to appropriate support services and improved health and wellbeing outcomes by acting as an advocate and to negotiate with other agencies, where necessary, on our client’s behalf.
Key Responsibilities:
- To make contact with members of the Irish and Traveller communities across Manchester.
- To provide Advocacy and Support via outreach, accompanying to appointments, advocacy to other agencies to address presenting needs who are vulnerable and ‘at risk’ through age, poor physical or mental health, homelessness, risk of homelessness, drug and alcohol use, offending, abuse, and social and cultural isolation.
- Undertake an initial assessment of service users’ needs, presenting issues and risks and to develop a care plan working alongside other statutory and voluntary agencies.
- To offer comprehensive information, advocacy, advice and support services to our community to meet individual needs and achieve positive outcomes.
- Make referrals to statutory and community and voluntary organisations working in partnership to achieve the best level of care and support.
- Develop care plans in order to improve the health of our communities, working with service users and relevant agencies
- To attend and participate in meetings and forums highlighting community issues, cultural needs and experiences.
- To support volunteers and students at ICCM. Volunteers will also support service users to meet presenting needs as highlighted in the assessment and care plan.
- To maintain accurate and up to date records of all areas of work.
- To closely monitor progress of work and report this to your line manager.
- To present accurate and clear reports on all cases as requested by the Advocacy & Advice Manager.
- Attend appropriate networking and training opportunities for personal and professional development.
- To attend and participate in team meetings.
- To participate and engage in supervision and appraisal provided by your line manager.
- To attend conferences and seminars locally, regionally and nationally as directed by line manager.
- To promote the work of ICCM as requested by your line manager.
- To work as an accountable member of the staff team, working within the Charity's policies and procedures
- It is the nature of the work at ICCM that staff are expected to work in a flexible way, when the occasion arises, when tasks not specifically covered in their job have to be undertaken for the benefit of our beneficiaries.
- To ensure you fully embrace ICCM’s values in all your work:
The client requests no contact from agencies or media sales.
As the Senior MEL Officer in the MEL team, you will support the Head of Impact & Learning and the MEL Manager, as well as the Programmes & Impact department and wider team, to measure and analyse the quality and impact of our programming. You’ll use your strong organisation skills, experience in data collection and analysis, and ability to identify key trends and impact in our work. You will also work with colleagues across the organisation to ensure that our impact and expertise in working with women entrepreneurs is measured and communicated accurately and effectively to our Board of Trustees and external stakeholders.
Department purpose
This role sits within the Programmes & Impact department, which is responsible for the development and delivery of our programmes and services, ensuring they are delivered to a high quality, remain responsive to women entrepreneurs’ needs and have demonstrable impact. The department is divided into three teams: Entrepreneurship, which is responsible for delivery of services such as HerVenture and the four ‘Road to’ programmes, Mentoring, which is responsible for development and delivery of the Mentoring Women in Business programme, and MEL, which is responsible for quality impact measurement, analysis and research.
Key responsibilities
Main obligations
- Support the development and implementation of MEL systems and tools across Mentoring and Entrepreneurship projects, providing the Foundation with the necessary information to understand our impact and inform programme improvements.
- Support in collection and analysis of organisational KPIs and provide overall operational support for the MEL team.
Specific responsibilities
- Programme Monitoring, Evaluation and Learning
- Ensure up-to-date programme monitoring and evaluation materials (surveys, data collection tools and theoretical frameworks) are in place for existing programmes as well as those that are in development.
- In collaboration with colleagues in the Mentoring and Entrepreneurship teams, execute the annual calendar of programme and partner surveys, including uploading and testing the surveys.
- Develop analysis plans aligned to key research questions, programme goals and logical frameworks.
- Collect, clean and analyse quantitative and qualitative programme data aligned to programme goals, logical frameworks, organisational KPIs, and general summaries of findings.
- Collaborate with colleagues on the Mentoring and Entrepreneurship teams to support dissemination of programme findings and cross-site trends internally and externally.
Research and Evaluation
- Provide administrative, logistical and analytical support for programme evaluation and in-country data collection.
- Conduct desk research to support programme implementation and/or provide background and context for research and evaluation findings.
- Collect, clean and analyse data for Foundation-led or commissioned research and evaluations.
- Support development of tools and protocols for qualitative data collection, and conduct remote and in-country fieldwork, as needed.
- Project management and administration
- Attend and document monthly MEL meetings with colleagues in the Entrepreneurship and Mentoring teams.
- Support drafting internal and external reports to donors and in-country partners sharing programme outcomes and recommendations.
- Provide administrative support to the MEL team to organise and archive programme data, and anonymise PII in accordance with GDPR, under the direction of the MEL Manager.
- Maintain MEL data storage systems, including an organised library of accessible data collection tools and a database of vetted survey questions.
- aintain workplans for projects and workstreams (e.g. survey or reporting cycles).
- Provide cross-departmental support and advisory for using data
- Maintain and enhance the resources available on the MEL workspace and act as first responder to assigned data requests from other departments.
- Update slides, one-pagers and other resources describing programme reach and impact for use by the Partnerships team and others.
Other responsibilities
- Administrative support for the MEL team as needed, e.g., calendars, travel, agendas, record management.
- Ad hoc support to Chief Operating Officer in data collection and analysis, organisational and board reporting and dashboards.
- Work to protect and enhance the reputation of the Foundation, seeking opportunities to expand and promote awareness of the Foundation’s work.
- Ensure all people are treated with respect, compassion, justice and trust in the course of their work, thereby promoting the Foundation’s core values.
- Be familiar with and adhere to the Foundation’s policies and procedures.
- Other responsibilities may be added in line with experience and programme requirements.
Person specification
- All applicants should already have the right to work in the UK. The Foundation does not offer sponsorship at this time.
- Essential criteria
- Two or more years of experience working in MEL, ideally related to international development.
- Experience with MEL tools and approaches for qualitative and quantitative data collection and analysis, including survey design and implementation, semi-structured interviews, focus groups and outcome harvesting.
- Good skills in MS Excel, PowerPoint and SurveyMonkey (or other survey tools such as Kobo Toolbox or Google Forms).
- Data collection, storage, analysis, and visualisation skills.
- Comfortable working in a fast-paced environment and able to juggle competing priorities while maintaining a meticulous attention to detail.
- Ability to develop a clear narrative from data, pitched at an appropriate level for the target audience, and to develop evidence-based recommendations.
- Motivated to expand MEL knowledge and skills, proactively identifying skill gaps and seeking opportunities for training, coaching and development.
- Ability to solicit and integrate feedback into work products and incorporate learning into future work.
- Ability to excel in a collaborative environment, working within and across teams.
Desirable criteria
- Understanding of data collection challenges in low and middle income countries.
- Understanding of GDPR legislation and its application to MEL.
- Project or programme management experience.
- Basic understanding of descriptive and inferential statistics and one or more statistical packages such as SPSS, SAS, Strata or R.
- Familiarity with Microsoft Teams (or other project management/collaborative software) and Google open source suite of programmes, including Forms.
- Experience living and/or working in a low or middle income country.
- Understanding of key issues in women’s economic empowerment, entrepreneurship, and of gender and development.
- Willingness and ability to travel internationally.
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing date for applications: 9th December 2024
Interviews: ongoing interviews until appointing
Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 15,000 clients a year. Working in partnership with Macmillan Cancer Support, we have a new exciting opportunity for an experienced welfare benefits adviser to support to people affected by cancer and those who care for them.
Role purpose:
- The Lead Welfare Benefits Adviser will lead and work with a team of advisers to provide welfare benefits advice, advocacy and casework for people living with cancer, their families and carers.
- The post holder will undertake casework to challenge benefit decisions including appeals, acting on behalf of clients where appropriate.
- The post holder will supervise and support the team of advisers to ensure their advice and information is effective and that clients’ incomes are maximised through benefits, grants, etc.
Training
Successful post holders who are new to cancer, will be provided with Macmillan specific welfare benefits community of practice and learning opportunities once in post.
Delivery locations
A key aspect of the project is to deliver an outreach service at the West Middlesex Hospital, our offices in Hounslow and the Chelsea and Westminster Hospital, with regular sessions to be covered by the team of advisers. Clients will also be seen in person at appointments at our offices, while telephone advice and video appointments can be done working remotely.
Main Responsibilities
- To provide welfare benefits advice and casework to people living with cancer, their families, and carers.
- Assist clients to challenge benefits decisions, including appeals.
- Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available.
- Achieve good outcomes for clients through advocacy and negotiation.
- Lead and support a small team of advisers to ensure they work effectively
- Maintain detailed electronic case records and other data for the purpose of continuity of casework, information retrieval and statistical monitoring and report preparation.
- Make internal referrals or signpost clients as appropriate for specialist help with issues that fall outside the remit of the Macmillan service, including housing, debt, and employment.
- Interview clients using sensitive listening and questioning skills so that clients feel able to explain their problem(s) and empower them to set their own priorities.
For more information about the role and the criteria to apply for the post, please download the Job Description and Person Specification from our website via the apply button
Please note: we are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.
We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development
Are you looking for a new Challenge?
Do you have experience of working within drug services and with volunteers?
Do you have relevant experience? This might be alcohol or injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?
We are looking for passionate, skilled and self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care.
This is an exciting opportunity to work in a new project, within an existing team, across the Wessex area.
We are a patient-led organisation, and you will be working in an environment where the patient/service user/client is placed at the centre of all that you do. This post will require extensive travel across the region and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.
The client requests no contact from agencies or media sales.
People Partner
Are you a dynamic and experienced HR Professional with a passion for driving positive change and fostering a culture of belonging and engagement? Do you excel at collaborating and influencing colleagues, providing coaching and guidance to deliver impactful solutions?
If you answered "yes" to any of these questions, we want to hear from you! Join us at Mencap as our People Partner and you will be the driving force behind our organisational transformation.
We have an exciting new opportunity for a People Partner to join our team on a full-time, permanent basis. We are flexible with regards to the location of this role, but you may need to travel to various locations across England, Wales, and Scotland as and when needed.
What you will be doing:
• Partner with respective Directorates and build strong, trusted relationships with managers to help improve people experience and to embed the Mencap culture
• Be the first point of contact in their Directorate for support, advice and challenge on people management, including Belonging, engagement and change
• Empower managers by signposting to relevant sources of information or teams
• Work with teams to understand any people management knowledge gaps and offer coaching and guidance as needed to deliver solutions and impact
• Advise and deliver People initiatives across the full range of the people experience, with support from the Strategic People Leads and other members of the People Leadership team. People initiatives will cover; organisational wide workforce planning (including volunteering), talent management, succession planning and the delivery of Belonging, Equity, Diversity and Inclusion.
• Develop and maintain strong relationships across the People Directorate
• Be aligned with key people projects; rolling out activity in respective Directorates and providing feedback throughout development to ensure projects land with impact
• Use data and insight to drive improvements in people performance and experience
• Have an excellent understanding of people policy for colleagues and volunteers; applying this knowledge to advice
It is not essential to have previous experience within the Charity or Social Care sector. We are open to consider any background, but you must have experience of working in a People operational and/or advisory role. We will consider a broad range of People disciplines.
You must also have:
• Proven track record of building strong relationships and being successful in influencing stakeholders
• Excellent problem-solving skills
• Strong organisational skills; with the ability to manage competing, and at times complex demands
• Data literate, with ability to interpret and share reports and KPIs
• Evidence of ensuring improving our people experience is at the heart of everything you do
If this position sounds like you, then please apply now!
*Please note* The application closing date for the role will be on Sunday 8th December. As we are recruiting to a number of vacancies, we will be holding interviews on MS TEAMS on 2nd, 3rd, 6th, 9th and 12th December, which means we will begin to invite candidates in before the closing date. Please do submit your application as and when you are ready. Second stage interviews will follow soon after and we would like to make offers prior to the Christmas break.
Benefits
In addition to knowing that your work positively impacts people's lives, you will receive fair pay and enjoy a comprehensive range of rewards and benefits as one of our employees. (T&Cs apply based on contract).
• Holiday Entitlement: 32 days of holiday (including bank holidays), increasing to 35 days with long service, plus the option to purchase up to 10 additional days through our Holiday Plus scheme.
• Sick Pay: Service-related sick pay available after completing a 6-month probation period.
• Pension Plan: Eligibility to join the Mencap Pension Plan, with Mencap matching contributions up to 5% on a salary sacrifice basis, providing National Insurance savings. If you don't join the Plan initially, you will be auto-enrolled after three months.
• Additional Benefits: Membership in the Mencap Pension Plan includes up to 3 times salary death in service life cover and Income Protection of 50% salary, activated after 26 weeks of long-term sickness.
• Loans: Access to loans for debt consolidation, bikes, computers, and phones after 6 months of service, as well as interest-free season ticket loans.
• Discounts and Cashback: Discounts and cashback ranging from 3% to 30% at high street shops, including major supermarkets, cinemas, gyms, leisure/theme parks, holidays, and more through Mencap Extras.
• Health Cash Plan: Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy, etc.
• Employee Assistance Program: Free access to a 24/7 employee assistance for advice and support.
• Recognition and Awards: Quarterly award scheme and recognition every 5 years through our You Rock program.
• Training and Development: Access to fantastic leadership training and further development opportunities.
About Mencap
At Mencap we work in partnership with people with a learning disability and their families to ensure that people with a learning disability get to live the life they want to.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. In the UK, IRW has a partner whose main role is to raise funds, raise awareness, carry out advocacy and support domestic programmes: this partner is called Islamic Relief UK (IRUK).
Islamic Relief UK (IRUK) is currently recruiting for the position of ‘Supporter Relations Income Officer' to join its dynamic Supporter Care Team. The purpose of the role is to oversee the day-to-day supporter relations Income operations, contributing towards developing and managing related processes for staff, supporters and the public in order to ensure all fundraising administration opportunities and supporter contribution to IR are maximised.
The post holder will be responsible for ensuring income is processed accurately, ensuring that supporters receive the highest standards of customer service. The post holder will also ensure that information held on supporters is accurate, appropriate and up to date to support IR objectives.
The successful candidate must have or be:
- Excellent written and verbal communication.
- Excellent working knowledge and experience of The Raiser’s Edge database.
- Demonstrable experience of performing data extractions, reporting and data analysis
- A good level of competence in MS Excel, with specific reference to data manipulation.
- Analytical and pro-active with strong problem-solving skills.
- Ability to work in a methodical manner with constant attention to detail
- Working understanding of the gift aid scheme
- Experience of working in customer service environment
- Excellent time management skills
- Willingness to work longer hours including weekends during peak campaigns
- Excellent ability to work collaboratively in a team
If you are talented, reliable, service minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- criminal records check
- receipt of satisfactory references
Please note, for UK based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
The client requests no contact from agencies or media sales.
Dementia Carers Count have an exciting remote opportuinity to deliver timely and efficient fundraising and administrative support as we work to ensure that no dementia carer ever feels isolated, invisible or alone.
Job Title: Fundraising & Admin Officer
Reports to: Public Fundraising Manager
Contract: Permanent contract
Hours: 35 hours/week
Salary: £30,000 pa
Location: Remote with some travel to London.
Job purpose
To deliver timely and efficient fundraising and administrative support, as we work to ensure that no dementia carer ever feels isolated, invisible or alone.
Key responsibilities
• Be the first point of contact for supporters, campaigners and others, managing enquiries via post, online and over the phone to ensure everyone has a quality experience.
• Manage processes for fundraising donations.
• Work with teams across the organisation and with carers to produce creative and engaging thank you and stewardship materials.
• Support the fundraising team with prospect research to help identify potential new supporters.
• Draft funder reports, small trust funding applications and fundraising communications.
• Support the administration and delivery of fundraising activities and initiatives.
• Keep up to date with sector developments and best practice in fundraising.
• Support the marketing & communications manager to deliver effective internal communications.
• Support the services team to deal with carer enquiries and casework, administer online groups, and produce reports.
• Support the organisation with general administrative duties as required.
The client requests no contact from agencies or media sales.
As Commercial Director for Lincoln Cathedral you will be an ambitious and innovative leader with senior leadership and management experience which enables you to bring your honed skills and commercial acumen to an environment that balances worship and sanctuary with tourism, events and retail.
As a member of the Senior Leadership Team, you will be at the core of our strategic and operational planning, most especially focussing on income generation and innovation. Proven communications skills are critical and you will have a demonstrated ability in building solid functional relationships with key stake holders, especially in the greater community of Lincoln Cathedral.
This is a role for an individual who is driven, ambitious and energetic who will thrive on the growth, development and delivery of existing enterprise activities and the introduction of new activities for income generation. You will have an engaging leadership style with strong management skills. You will be adept at building strong high performing cross-functional teams through collaboration, mutual respect and consensus. You will be able to adapt to situations, embrace challenge and come with enhanced skills in the art of negotiation. You will have the ability to seek opportunity where others see challenge, work flexibly and value a ‘can-do’ approach.
Lincoln Cathedral is committed to safer recruitment and the safeguarding and welfare of all children, young people and adults who may be involved in and/or visit the Cathedral.
Please click on apply to access the full application pack on Lincoln Cathedral's vacancies page.
Offers of employment are subject to satisfactory references, and, where appropriate, a Disclosure and Barring Service (DBS) check.
The client requests no contact from agencies or media sales.
We’re excited to recruit for this role at Herts SU, giving the successful candidate the chance to shape the future of Academic Communities at the University of Hertfordshire.
You’ll be at the heart of an innovative approach, working closely with students, staff, and colleagues to recruit, train, and empower our Academic Communities to thrive.
This role is all about making an impact — from creating exciting development opportunities to celebrating the hard work of our incredible Student Leaders (Academic Societies, Student Reps, School Community Organisers). No two days will be the same, so if you thrive in a fast-paced, dynamic environment, this is the perfect opportunity for you.
You’ll also take the lead in organising Student Council meetings, helping Elected Officers deliver impactful updates and ensuring our student voice is heard loud and clear.
The client requests no contact from agencies or media sales.
Join our Strategy and Planning team as an Asset Planning Surveyor, where you will play a crucial role in delivering top-tier services. Your primary responsibilities will include conducting various data capture surveys, such as quality assurance inspections, stock condition surveys, forward planning surveys, energy performance surveys, asbestos re-inspection surveys, and HHSRS surveys.
To excel in this role, you must have a strong understanding of construction legislation and a proven track record in conducting a wide range of building surveys. Additionally, a solid working knowledge of on-site health and safety regulations is essential. Collaboration is key, as you will work closely with a diverse group of stakeholders and partner with Asset Management colleagues to ensure a seamless service for our customers and clients, delivering value for money (VFM). If you're ready to make an impact in M&E compliance and thrive in a dynamic environment, apply now to join our dedicated team at Torus!
Responsibilities:
- Carry out a range of asset management related surveys including updating internal systems as required to ensure that accurate records are always maintained.
- Liaise with customers and stakeholders to agree modifications to design briefs and provide technical advice as and where required.
- Carry out validation surveys to confirm the need for future investment-based activities, both at individual and estate-based levels.
- Carry out assessments relating to the production of Energy Performance Certificates.
- Determine the condition of existing buildings, identifying, and analysing defects, including proposals for repair or appropriate action.
- Proactively use and champion the Geographical Information System and assist in developing our asset management software and maximise the benefits of the mobile working solutions available.
- Ensure compliance with all Homes England and Regulator of Social Housing guidance and standards.
Skills & Experience:
- Level 4 qualification in construction or equivalent
- Evidence of and commitment to continual professional and personal development
- To demonstrate an excellent level of knowledge of supporting the delivery of responsive and planned maintenance, investment and refurbishment schemes gained through extensive and relevant experience within the construction industry.
- Demonstrable experience working in a role carrying out various types of asset management related surveys including energy surveys.
- Ability to complete various survey types of stock condition, HHSRS and asbestos validation surveys using electronic data capture.
- A sound knowledge of health and safety legislation relevant to property maintenance
Interview Process:
- Candidates will undergo in-person interviews, consisting of a competency-based interview.
Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:
- Right to work verification
- Qualification certificate check
- 2x Completed references
- OH Health Questionnaire – Fit For Work
- DBS check (if required for role)
- Completion of all new starter documentation including signed T&C’s
Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.
REF-218 379
FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse and victims of sexual violence. We provide responsive, victim focused, and trauma informed support and this post will be fundamental to ensuring service users, stakeholders and partners experience this in our daily delivery.
This role is part of the commissioned Gloucestershire Positive Relationships (PRG) Service. The role can involve the delivery of evening group work once a week in Gloucestershire (4 hours per week) and the provision of 1-2-1 support for people not suitable or not yet suitable for the accredited programme. 1-2-1 support will be culturally flexible, appropriate, accessible and equitable to people of all ages, genders, ethnicities, abilities and sexual orientations.
This role will also include responsibilities of service promotion, awareness raising, triage, assessments and outreach 1-2-1 support across the county within the different districts.
The post holder will play a key part in developing and delivering an effective model of 1-2-1 interventions to assist people to change their behaviour, in addition to the delivery of a Respect accredited, structured abuse prevention programme delivered with a co-worker.
There may be additional opportunities for sessional programme delivery of other programmes.
The role will also include working with other agencies to ensure that a coordinated community response approach is taken to support the persons recovery and personal goals and attendance at multi agency meetings as required.
The successful candidate will have the opportunity to make a meaningful impact on the lives of those affected by domestic abuse.
Client Based Duties
- Identify and assess the risks and needs of individuals who are abusive in a relationship or other domestic setting, using an evidence-based risk identification checklist e.g. Respect RIC.
- Advocate for individuals who need to address their abusive behaviour.
- Take part in casework meetings with other workers and share information with the Partner Safety Worker/affected Others Worker for men on the structured programme.
- Co-facilitate an accredited group programme one evening a week.
- Where possible, cover holiday/sickness absence of other group facilitators.
- To implement actions agreed in casework discussions.
- Understand the role of all relevant statutory and non-statutory services available to those who are abusive and how your role fits into them.
- Liaise closely with and refer on to other organisations that support victims for the partners of those receiving 1-2-1 support.
- Support the client to recognise their abusive behaviour and the effect that it has on others/their families and assist them in recognising the features and dynamics of domestic abuse present in their situation, and help them change unhealthy patterns of behaviour.
- Understand multi-agency partnership structures and work within a multi-agency setting which may include participation at the MARAC/MAPPA. You will contribute interventions and help design a plan to protect victims and affected others, whilst maintaining an independent role on behalf of your client, keeping the safety of those affected at the forefront of all actions.
- Ensure support provided is accessible to clients in terms of location and times.
- Be proactive with your line manager in carrying out regular case reviews based on a review of risk and abuse which:
- Feeds back into action planning to further progress, signpost or close cases and;
- Provides feedback to your clients/agencies.
- Maintain accurate and confidential case management records and safety plans and contribute to monitoring information for the service.
- Respect and value the diversity of the community in which the services works in, and recognise the needs and concerns of a diverse range of people ensuring the service is accessible.
- Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
- Utilise evaluation and monitoring systems to ensure high standards of service are consistently achieved e.g. Orchard Database.
Other
- In partnership with other 1-2-1 BC Advisors, support the development of the 1-2-1 service offering ensuring consistency across the organisation.
- Deliver a flexible model of 1-2-1 work, evaluate the effectiveness of interventions and design new interventions as appropriate.
- Co-deliver awareness raising open days for professionals.
- Contribute to reports for FearFree management as requested.
- Comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
- Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for those who are abusive within a family setting.
General
- Work at all times in accordance with the requirements of FearFree Policies and Procedures.
- Attend and contribute to team meetings.
- Update written and computerised records with accurate and clear information.
- Attend and participate in FearFree away days.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
- Engage in supervision, annual appraisal and induction training.
- Employees have responsibilities in respect of health and safety. In particular they will:
- Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
- Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work;
- Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
- Report all health and safety concerns to line managers;
- Assist with the completion of the health and safety risk assessment programme.
For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is Friday, 10th January 2025, with interviews currently planned to take place on Friday, 24th January. However, we reserve the right to close this earlier if sufficient applications are received before then - early applications are therefore encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.