Senior Services Manager Jobs

Job title: Senior Communications Manager

Manager: Head of Public Engagement

Line reports: Communications and Campaigns Officer

Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham

Salary: £42,000-£45,500 (London) or £39,000-£42,000 (Manchester or Birmingham)

Hours: Full-time (37.5 hours), open to 4/5 days per week

Contract: Permanent

Overall purpose

The Senior Communications Manager is responsible for developing, leading and implementing key aspects of our communications and engagement strategy. Your focus will be to maintain our high reputation and build engagement with key audiences – principally target public audiences, corporate partners, funders and supporters, volunteers, clients, and staff. 

Bridging the gap between senior leadership and delivery, you will be a confident and strategic thinker, but remain excited by the challenge of getting stuck in. You will be comfortable supporting colleagues to deliver activity as well as working independently on your own projects. You will have the knowledge and experience to ensure that the right policies, frameworks and plans are in place for our small team to achieve ambitious plans.

The Senior Communications Manager is responsible for campaigns, PR, content and storytelling, brand and creative, and plays an integral role in internal communications. They also support other external engagement activities, such as digital marketing campaigns, corporate partner acquisition and retention, and public fundraising.

Strong copywriting is essential for this role. You will be able to write, edit, and tailor content for different audiences, and publish it across various channels, including the website, social media, emails, and marketing materials. 

You will enjoy variety. Your day could involve operational planning, developing a new campaign, briefing freelancers and agencies, finding compelling stories, creating our Impact Report, speaking with journalists, working on internal communications, or drafting social media posts.

The successful candidate will have strong emotional intelligence, relationship building and negotiation skills. They will be collaborative and creative, drive projects forward, work effectively alongside the Senior Digital Marketing Manager, and bring people together across the organisation. They will provide supportive, effective management to the Communications and Campaigns Officer, and be an internal advocate for the impact our Communications and Engagement can have.

It is an exciting time to join our team. Breaking Barriers is an innovative organisation, so you will need to be comfortable with change and building new knowledge quickly. Although our work is fast paced, the Public Engagement Team prides ourselves on supporting each other, approaching problems with a good sense of humour, and being willing to experiment and learn.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Sunday 13th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

A fantastic charity providing services to unpaid carers are looking for a Service Manager, based in Surrey.

Location: Leatherhead in Surrey, with some working from home and within the community across Surrey

Salary: Circa £28,000

 As Service Manager, you will take the lead in the management of the charity’s care workers.

Key responsibilities include:

• Providing professional leadership and guidance to CSWs / CSAs through supervisions and observations, and staff meetings.
• Ensuring maximised usage of resource hours by concise completion of rostering for sector.
• Take the lead in the recruitment and interviewing of CSWs/CSAs for allocated sector.
• Being the first port of call for any safeguarding concerns in designated sector and ensure that fact finding process is followed correctly and reports are clear and concise.
• Completing 70% reviews of service provision and ascertain whether a referral to Surrey County Council is required.
• Submitting clear reports with regards to sector performance to Senior Service Manager each week.
• Ensuring all administrative responsibilities of the Service Manager role are carried out promptly and concisely.

 The successful candidate will have a Care Certificate and knowledge of CQC regulations and Health Care Act and an ideally an NVQ Level 3 in Health and Social Care. Previous line management experience, ideally in a care setting, including rostering and completing observations and supervisions is key, as is a good level of IT literacy, including proficiency in Microsoft Office software (Word/Excel) and the ability to learn to use other digital platforms and software. Crucially you must have the ability to demonstrate dignity and respect for adults and children with care and support needs, and have a thorough understanding of the needs of unpaid carers.

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Department: Marketing Communications

Location: hybrid working – between office location and home. At least one day per week in our Aldgate, London office

Hours of Work: 37.5 hours per week

Contract: full-time, permanent

Salary: £43,000 – £46,000 per annum

Closing date: Monday 30th September at 9am

Expected interview dates: first-stage interviews (virtual) Tuesday 8th October or Wednesday 9th October, second-stage interviews (in person at our Head Office in Aldgate) Wednesday 16th October

Annual Leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity, adoption, and shared parental pay
• family friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS Pension
• free health cashback plan (Medicash) employee cover plus up to four dependent children)
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free confidential employee assistance programme (Medicash)
• access to wellbeing app (healthy living tips and Bright TV )
• flexible working options; including hybrid working, flexible working patterns such as part-time, compressed hours and more*
• learning and development committed (bespoke training, LinkedIn Learning etc.)
• employee health and wellbeing committed (menopause friendly, disability confident employer etc.)

Background

Every three minutes someone in the UK develops dementia; a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.

Purpose of the job/About the role

This is an exciting new opportunity to join the Brand and Marketing Team at Dementia UK playing a key role in the development, delivery and activation of our new brand.

As Senior Creative Manager, you will be responsible for overseeing design and creative work at Dementia UK, ensuring the effective development and application of our brand’s visual identity. You will apply high standards of design and production across a variety of outputs, both online and offline, while leading others to deliver impactful design solutions through freelancers and agencies.

In addition, you will recruit, and line manage a newly established Designer role and oversee the in-house design workflow, taking charge of our creative roster, animation projects, and brand sign off across the charity.

To succeed in this role, you will bring proven creative leadership and expertise in managing both online and offline assets. You should have extensive experience with Adobe Creative Suite/Cloud, a deep knowledge of design principles, and a strong track record of managing external designers and agencies from briefing to final delivery. Additionally, you must be well-organised, proactive, and capable of prioritising your workload effectively, with strong project management and planning skills.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our Culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.

Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate differences and individuality and encourage everyone to join us and be their whole selves always.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

Why work for us?

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

At CARE International UK, we are committed to creating a workplace that fosters innovation, collaboration, and personal growth. We believe in making a difference and offer you the opportunity to contribute to impactful humanitarian work. Our supportive environment, emphasis on professional development, and dedication to diversity and inclusion make CARE an exceptional place to advance your career.

We are seeking a Risk and Internal Audit Manager to lead our risk management and internal audit initiatives. This critical role involves developing a robust risk management framework, conducting thorough internal audits, and ensuring compliance with donor requirements. The successful candidate will demonstrate an understanding of humanitarian issues and standards, including codes of conduct and accountability principles, and possess a working knowledge of French or Spanish. Exceptional communication skills and the ability to influence stakeholders are essential.

About you

You are a highly skilled professional with a Chartered Institute of Internal Auditors (CIA) certification or a full CCAB qualification (e.g., ACA, ACCA). Your extensive experience in risk management and internal audit, particularly within an international NGO or a similar environment, equips you with the necessary expertise to excel in this role. You are a strategic thinker with excellent communication skills, capable of engaging and influencing stakeholders at all levels. Your analytical prowess and problem-solving abilities, combined with your self-motivation and proficiency in Word, Excel, and PowerPoint, set you apart.

About the role

As the Risk and Internal Audit Manager, you will play a pivotal role in fortifying our organisation by overseeing both risk management and internal audit operations. You will develop and manage CARE International UK’s risk management framework, maintain and update the organisation’s risk register, and provide regular risk management reports. You will also develop and execute an annual internal audit plan, ensuring compliance with recognised auditing standards. Your role involves coordinating with various CARE entities and overseeing specialist audits in areas like cybersecurity and GDPR. International travel will be required to support CARE International UK funded programmes.

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Diversity and Inclusion Statement

CARE International UK is committed to creating a diverse, inclusive, respectful and safe work environment where all persons are treated fairly, with dignity and respect. We are committed to dismantling harmful and oppressive structures of power and accordingly centre gender equity in our work to save lives, fight poverty and achieve social justice. The post holder agrees to promote and uphold these principles. 

CARE International UK operates fair, transparent and non-discriminatory recruitment practices and actively encourages applications from candidates from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from candidates from Black and minoritised communities, LGBT+ candidates and disabled candidates. 

CARE International UK is a disability confident employer. As part of our commitment to disability inclusion we guarantee interviews to disabled candidates who meet the essential criteria for the role. To be considered under the Guaranteed Interview Scheme please complete the relevant section in the online application form. If at any stage of the recruitment process you require reasonable adjustments, including a copy of the recruitment pack in large print or an alternative format, please contact our HR Team (contact details provided in the recruitment pack).

Safeguarding

CARE International UK has a zero-tolerance approach to any harm to, or exploitation of, a vulnerable adult or a child by any of our staff, representatives or partners. Recruitment to all jobs in CARE International UK includes, in particular, criminal record checks and the collection of relevant references. Safeguarding our beneficiaries is our top priority in everything we do.

To Apply:

To apply, please visit our website, download and read the Risk and Internal Audit Manager Recruitment Pack, including the Job Description and Person Specification. Applications are completed online. If you require a copy of the recruitment pack in large print or an alternative format please contact our HR Team (contact details provided in the recruitment pack). Please note, Curriculum Vitae’s (CVs) will not be accepted.

Contract type: 24 months fixed term contract

Closing date:  30 September 2024 at 11pm

Interview date:  Week commencing 7 October 2024

37 hours per week / Permanent / Hybrid (three days onsite and two from home) Monday-Thursday, 9am-5pm, Friday 9am-4.30pm.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

YMCA DownsLink Group has been delivering counselling and therapeutic services to children, young people and families through our YMCA Dialogue Service in community and school settings for over 25 years.

We are looking for an experienced Service Manager to join our innovative and skilled counselling service to lead operational plans in line with organisation strategy and local strategic priorities, designing and developing a range of evidence-based therapeutic interventions to meet the needs of children and young people aged 11 to 18 years. You will manage and review performance against contract KPI’s and support the engagement of service users in co-production and participatory activities.

In delivering the role, you will work closely with the Clinical Lead, Team Managers and Head of Service, you will manage the continuing growth and development of our community-based children and young people’s counselling and wellbeing services in West Sussex. You will hold operational responsibility for the West Sussex Single Point of Access (SPOA) partnership, working alongside SPFT and the Youth Emotional Support service management and delivery teams to provide an effective referral pathway to support services for children and young people in West Sussex.

In addition, you will manage the development and operational delivery of services, providing line management support to the team, and be accountable for the financial performance of the service through the setting, administering and review of budgets. You will work closely with senior colleagues to assess business opportunities, tendering for and maintaining contracts.

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will already have experience of working in a managerial or Lead capacity in Counselling and Mental Health Services for Children and Young People. You will have working knowledge of Trauma Informed Care and Psychologically Informed Environments and be able to hold a supervisory caseload, providing consultation to peers, colleagues, stakeholders and external agencies. You will have good communication and facilitation skills and the ability to successfully manage challenging and changing priorities whilst remaining calm and solution focused. You will already have substantial knowledge of and experience in Safeguarding and the assessment of risk for both clients and services and be able to work closely with internal and external partners to review and implement policy and procedural change.

In addition, you will have experience in the implementation of clinical structures, clinical governance, supervision processes and clinical eligibility/thresholds.

Centre 404 is a leading charity with an excellent strong reputation for providing high quality support and services to people with learning disabilities and their families.  Based in North London, we currently work across eight London boroughs.

We are now seeking an experienced, solution-focussed Head of Finance and IT to join our Senior Management Team. This role oversees the financial operations and drives the development of our integrated IT strategy, ensuring first-class financial and IT service across the organisation.

In this role you will ensure timely and accurate management and financial reporting across the organisation, fostering a culture of financial accountability and ensuring that all stakeholders have a sense of co-ownership of this; working closely with the senior management team you will support grant applications to ensure that the terms and conditions of these grants are understood and complied with. You will also manage our cloud-based IT services to support the delivery of our strategic plan, ensuring best value IT across the organisation.

The ideal candidate will be a qualified accountant (ACCA, ACA, CIMA, or CIPFA) with a solid understanding of IT systems management. They will have proven experience in both financial and IT leadership roles, working closely with senior managers and collaborating with a range of internal and external stakeholders at senior levels. Strong analytical and communication skills are essential, along with the ability to present complex financial data to diverse audiences to ensure the organisation's financial sustainability. Experience in the charity sector and in developing financial strategy is essential for this role.

In return, the post holder will benefit from being part of a well-established and supportive finance function and Senior Leadership Team. 

Full details of the role are outlined in the job description and background information. 

Closing date: Please note, applications will be shortlisted and interviewed on a rolling basis.

Centre 404 is dedicated to staff development and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and the children we support, and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.

We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.

Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889

About us

King’s Business School (KBS)is a top five rated business school for business and management studies in the UK.

As part of the World class King’s College London the focus of the Business School is to develop bold ideas to tackle the world’s major challenges. We foster the knowledge, confidence, and adaptability our students will need to be the right kinds of leaders for the economy and society.

As the school celebrates its 6th birthday, we continue to invest in achieving a wide range of Business School accreditations to identify areas for growth and encourage continuous improvement within the school.

The role sits within the Business Operations function, and you will work in the Accreditation team to directly support the maintenance of the KBS accreditations alongside Business Operations colleagues.

About the role

The school holds a triple crown accreditation having AACSB, AMBA and EQUIS as well as other accreditations such as Small Business Charter and Bronze Athena Swan Award. The Senior Projects Officer (Accreditation) will play a crucial role in working alongside the Strategic Projects Manager (Accreditation) and the Associate Dean (Quality Assurance & Accreditation) to ensure effective implementation and coordination of the faculty’s accreditation function.

The role involves working alongside multiple functions and stakeholders in the faculty (business operations, alumni, careers, and external engagement) on multiple and varied activities, including collation of data for annual report submissions, overseeing, and servicing the Accreditation Steering Group, supporting accreditation visits, and providing accreditation project support across the Business School. You will represent the Business School at relevant events, gain training in a wide variety of Quality Assurance and Accreditation processes and will contribute to coordinating additional projects across other faculty functions.

The ideal applicant will be confident at gathering, collating, and presenting quantitative data in different formats, coordinating multiple and competing projects, and be confident communicating with internal and external stakeholders at all levels to deliver a quality project coordination function.

King’s Business School embraces equality, diversity, and inclusion. We attract students and staff from across the world, from many different backgrounds, with a variety of ethnicities, religions, and sexual and gender identities. We promote flexible working as a key enabler of inclusion. We particularly encourage and welcome applications from women, Black, Asian, and Minority Ethnic (BAME) candidates, and from candidates who are LGBTQ+ and/or have a disability.

Contact details: Rachel Rice.

Closing date: 27 October 2024.

To apply, please click “Apply Now”.

Here at the IOP we are looking for a Learning and Skills Manager to join the Wales team on a fixed period of 9 months to support us in our mission.

Working with colleagues from across the organisation and our members, the Learning and Skills Manager (Wales) will spearhead the IOP's efforts to increase the visibility and impact of our work in this crucial area. Building and maintaining high level relationships across the education and skills sectors in Wales, the post-holder will help us to develop and share our expertise, and influence the development of qualifications, curricula and learning pathways, as well as lead a team providing direct support to teachers.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.

Our comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution)
• Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Floating bank holidays (choose where to take your bank holidays throughout the year)
• Generous annual leave (25 days starting as a standard)
• Flexible working and much more!  

The Role

This exciting fixed-term role will help the IOP to understand and support Wales’s education and skills sectors and to ensure that the voice of Wales is heard and represented in the IOP’s broader work across the UK and Ireland. The Learning and Skills Manager (Wales) also leads a team of professional teacher CPD coaches and a Welsh Government funded project that provides support to non-specialist teachers of physics and help schools to nurture an equitable and supportive learning environment. 

What will I be doing?

• Developing long-term, impactful education and skills projects and activities in Wales and managing successful delivery.
• Identifying risks and opportunities associated with the Institute’s education and skills work.
• Producing high quality outputs that achieve influence with key audiences.
• Supporting the production of influential policy and research activities in the education and skills spheres.
• Advising colleagues across the IOP of education and skills policy, practice and priorities in Wales.
• Offering advice and making recommendations to senior colleagues, members, trustees and external stakeholders.

Projects you work on may include:

• Scoping and delivering the Welsh elements of collaborative, cross-IOP projects, in particular those led by the Learning and Skills team.
• Working with colleagues to develop new policy positions, such as on the recruitment, retention and training of teachers.
• Leading a Welsh Government funded project supporting non-specialist teachers of physics and encouraging greater equity in schools.

Who will I work with?

• The IOP Wales team (where you will be based)
• The IOP Learning and Skills Team across the UK and Ireland
• Members
• Stakeholders such as Welsh Government, universities, training providers, schools, colleges, learned societies, exam boards and education and skills representative bodies.

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

• Results-oriented and can be counted upon to meet targets.
• Adaptable and flexible, able to flourish through periods of change and uncertainty (and to support your team to do so).
• Motivated self-starter, with a keen interest in and knowledge of education, skills, science, technology, and related issues.
• Diplomatic negotiator, able to manage relationships with internal and external stakeholders effectively while maintaining focus on strategic objectives.
• Relationship focused – is dedicated to building relationships and meeting the expectations and requirements of internal and external partners.
• Can work methodically and establish processes and procedures where needed. 

Nice to have

• Degree, or equivalent, in physics or a related subject.
• Teaching qualification or experience of working within education and/or skills.
• The ability to work in the medium of English and Welsh.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!

Application

Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. 

How will I be working?

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. 

To apply for this role please click the link below, best of luck with your applications!

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

Building networks and understanding what motivates our supporters, and aligning our activities with philanthropic interests, are crucial to our growth plans for this income stream. A primary focus of this role will be to identify potential donors capable of making transformational gifts. The post holder will work closely with the Trusts and Philanthropy Manager and Director of Fundraising, focusing on securing and nurturing long-term relationships with new major donors. 

As a key member of our Fundraising team, you'll play a pivotal role in driving high value fundraising performance and making a significant contribution to our ambitious plans to reach more children and young people to help them to believe in themselves and shape the future they want and to tackle the structural and systemic issues holding young people back. 

The Coproduction Service Manager is responsible for the operational leadership of coproduction, involvement and engagement. This includes managing service delivery, developing new opportunities for lived experience engagement, and ensuring optimal beneficiary outcomes across Greater Manchester, in true partnership with people with lived and living experience. The postholder will work alongside key system partners.

This role is subject to a Basic DBS check.

Land and Property Manager vacancy

Permanent

Full time or part time by negotiation
£45,000 - £55,000 pro rata dependent on experience

Based in Great Malvern, Worcestershire

The Malvern Hills Trust owns and manages 1,200 hectares of this iconic landscape ranging from suburban green space in the heart of Malvern to remote hill land.

We are seeking an experienced individual to oversee all aspects of the Trust’s property management in line with the Malvern Hills Acts.  Reporting to the CEO, the candidate will be responsible for the safe provision of visitor infrastructure, boundary and real property management, land acquisition, licensing and planning across the estate.

The successful applicant will be:

· Educated to a degree standard or equivalent by experience

· Hold a chartered surveyor qualification or be working towards it

· A member of a relevant professional body e.g. RICS or CAAV

· Able to manage difficult issues with a level of sensitivity in contribution to the Trust’s overall reputation

· A good negotiator

· Full valid UK driving licence.

Further information about the role can be found on our website

How to apply

Candidates must apply by completing our application form which is available on the website. A supporting CV may be enclosed also. This must be submitted via email Malvern Hills Trus  or post to Reception, Malvern Hills Trust, Manor House, Grange Road, Malvern, WR14 3EY, marked Private & Confidential.

Closing date: Wednesday 9th October (12 noon)

Interview dates will be confirmed and published on the Malvern Hills Trust website in due course.

Equal opportunities

The Malvern Hills Trust welcomes applications from individuals of all backgrounds and abilities who meet the criteria for this role.  It is our aim to foster a culture that embraces equality and values diversity which will help us to ensure that everyone feels involved and included in our plans, programmes and activities. See our Equality, Diversity and Inclusion Policy available on the Malvern Hills Trust website.

Malvern Hills Trust is the working name of the Malvern Hills Conservators (Reg charity number 515804).
Manor House, Grange Road, Malvern, Worcestershire WR14 3EY

The Organisation

ImpactEd Group supports education and purpose-driven organisations to maximise their potential. We do this by helping our partners to be consistently impactful and operationally sustainable. ImpactEd Group is made up of ImpactEd Consulting and its specialist practices, ImpactEd Evaluation, ImpactEd Philanthropy and our most recent practice ImpactEd Data and Artificial Intelligence. Drawing on our domain expertise and technical skills in these areas, ImpactEd Group aims to be the first port of call for leaders across the education ecosystem. Since being founded in 2017, ImpactEd Group has worked with thousands of schools and hundreds of organisations, serving more than a quarter of a million pupils annually. Our strategy commits to systemic impact by helping our partners to make better decisions. We also empower our team to make decisions on behalf of the organisation as part of our aspirations for employee ownership.

The Opportunity

As we grow our Consulting Practice, we are seeking an exceptional Senior Manager to collaborate closely with clients and the leadership team in delivering impactful, value-driven solutions. You will be responsible for leading client engagements, managing project delivery across diverse areas, and contributing to business development. You will work closely with the leadership team to ensure the highest standards of service delivery.

Role Description

As Senior Manager within ImpactEd Consulting, you will be responsible for:

• Client Engagement and Delivery

• Operational and Financial Management

• Business Development

Team and Practice Development

Full details on the role responsibilities can be found in the job pack.

About You

We are looking for someone who is passionate about making a difference by building capabilities to unpick knotty challenges and model routes to sustainable growth and impact in purpose-driven organisations. We welcome applications from people who will bring a deep commitment to the mission and values of ImpactEd Consulting and our clients.

For the full specification of skills that we hope that the successful applicant will bring, please see the job pack.

The Duke of Edinburgh Award helps young people build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.

Would you like to help us offer this opportunity to even more young people?

The Role:

We are three and a half years into our current five-year strategy period and we have already exceeded our target of enabling one million young people to start their Duke of Edinburgh’s Award before March 2026. However, with young people facing such a wide range of pressures and challenges, we must not and will not stop there. We will continue to remove the barriers that can prevent young people participating in the award and enable even more young people, communities and employers the opportunity to benefit from all a DofE Award experience can offer.

As a charity, the DofE’s fundraising team plays a crucial role in achieving these outcomes and we are currently looking for a Business Support Manager who will support the fundraising team and their colleagues in the wider Strategy and Engagement team, to hit ambitious growth targets.

The primary focus of your role will be to support the Fundraising Director in leading and supporting a high performing team. This includes assistance with planning, performance monitoring and administrative support to support the effective operational running of the Fundraising department and the Strategy and Engagement team. You will also lead and manage a small (and potentially growing) Business Support team to assist you with this important work.

This is a brilliant opportunity to work within a creative, collaborative and welcoming team where there will be plenty of opportunity to contribute to ideas, make your mark and get involved in a range of exciting projects or events.

What we are looking for

• Administrative experience including capturing and sharing meeting actions.
• Experience of successfully supporting business objectives by working closely with a wide range of stakeholders and delivering efficient and effective business processes.
• Experience of people management and managing a wider range of senior stakeholders such as senior managers, donors, external partners or volunteers.
• Experience of using HR, CRM or and financial management systems.
• Knowledge of project management principles.
• Ability to spot opportunities to develop and implement improved processes.
• Knowledge and experience of ICT systems (Microsoft Office) and their practical use in supporting an effective business operation’s.
• Able to make objective decisions and delegate appropriately.
• You will be required to attend the London office once/twice per week.

In return, we offer excellent staff benefits including a competitive salary, generous pension contribution, flexible working and an employee assistance programme.

Closing Date: Sunday 13th October – Midnight

First Interviews: Week commencing 21st October to be held virtually via Teams

Second Interviews: Week commencing: 28th October told be held in the London office.

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

The DofE are committed to safeguarding and promoting the welfare of young people.   All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

Job Title: Database & Insight Manager- VAC107

Working Hours: 37.50 per week (Flexible and part-time working offered by agreement) 

Salary: £40,000 per annum 

Contract: Permanent

Deadline: Wednesday, 9 October 2024

Telephone Screening: Ongoing

Interviews to take place: Wednesday, 16 October 2024

Location: Leeds with flexibility to work from home

 Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees?  Do you have a keen passion for all things data related and experience in manipulating and processing complex data sources? If so, we want to speak to you.

Leeds Hospitals Charity

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.

People are central to everything we do at the Charity.  Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated, it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.

The Role

Reporting to the Head of Individual Giving, the Database and Insight Manager role will help to continue to transform the way the Charity uses data to make decisions and support our fundraising strategy.

The post holder will directly manage a team of 3 and will be responsible for ensuring the CRM is kept up to date and accurate as well as providing the Charity with the best possible insight, tracking, recording, and processing of all supporter interactions.

The person will: 

· Develop and provide robust, high quality and insightful KPI reports, dashboards and analysis for each area of the charity.

· Inform and update the Head of Individual Giving and Director of Fundraising on response patterns, donor profiles and trends within our database, providing insightful and accurate data to underpin strategic fundraising decision making and informing marketing campaigns.

· Work closely with the Supporter Care Manager/Supporter Care Team on projects and initiatives that will help with loyalty, retention and engagement of our supporters.

· Lead on fundraising wide data product development and take responsibility for data protection compliance/GDPR, in collaboration with the Head of Individual Giving and Governance Team.

· Document and set approaches to manage change and improvement of data capture processes across the teams.

· Lead on new projects relational to our data and processes such as data retention schedules and improvement of existing and new automations.  

The successful candidate will:

· Have experience in managing and leading a team.  

· Be able to manipulate and process complex data sources, analysing supporter data.

· Have proven experience of gathering and analysing data, extrapolating meaningful insights and producing recommendations.

· Have strong analytical skills, with the ability to interpret results and draw conclusions and high-quality analysis.

· Have good knowledge of Excel including formulae, pivot tables and graphs.

For more details on the charity and role, please visit our website. 

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday

· Flexible and Hybrid Working

· Volunteer Days

· Unlimited access to our online Learning & Development Portal

· Line Management Training Programme

· Pension scheme- 5% employer contribution

· Annual pay review

· Health & Wellbeing support including:

o access to an Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· Car Lease Scheme

· NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.