Senior Programme Manager Jobs

HR Coordinator, L'Arche London

ABOUT THE ROLE

Hours of work: 22.5 hours per week (days and times to be agreed to ensure all aspects of the role are covered)

Salary: £35,830.08 (pro rata to 22.5 hours £21,498.04) inc London Weighting. Wages paid monthly on or around 23rd of each month.  

Place of work: L’Arche London office in West Norwood, London SE27. Some remote working may be possible in agreement with the line manager.

Contract type: Permanent, Part-time

Reports to: L'Arche London Community Leader / Director

Direct reports: HR Administrator, Training and Formation Coordinator, Volunteers Coordinator 

Closing date: Wednesday, 5th March at 23:59

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:

- Joining shared meals since cooking and having a meal together is what we are all about. 
- Achieve professional qualifications while benefiting from exceptional training and development opportunities. 
- Interest free loans and salary advances available 
- Free eye tests and a contribution towards the cost of glasses if you need them for work. 
- Free DBS / PVG checks 
- Free SSSC registration 
- Free Blue Light Card 
- Professional membership fees paid if they are directly relevant to your role 
- Free Employee Assistance Programme available to everyone 
- Up to 5 days paid compassionate leave 
- Up to 6 days paid (pro rata) for time off for emergency dependents leave 
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings 
- Paid mileage costs at HMRC rate 
- Working from Home Allowance for those in office-based roles but for whom no office is provided 
- Specialist bereavement counselling for employees and their family members 
- Access to the Bike to Work scheme

Main purpose of the role:

The HR Coordinator would lead HR functions in L’Arche London, overseeing all HR aspects, managing a small team, and coordinating with L’Arche UK for HR support, recruitment, and payroll administration. 
You will play an integral part in the leadership of L’Arche London and will help shape its future development.

The HR Coordinator is responsible for:

- Oversee the recruitment, induction and retention of all L’Arche London’s teams. 
- Manage all of L’Arche London’s HR systems and procedures, ensuring they meet all regulatory and organisational requirements. 
- Lead on and support L’Arche London’s teams with all probation, supervision, appraisal, discipline, conduct and competency issues. 
- Management of L’Arche London’s payroll systems. 
- Monitoring and management of HR budget. 
- Line manage the HR Administrator, Training and Formation Co-ordinator, Volunteer Coordinator, and other assistants as required. 
- Collaborate with the L’Arche UK HR team and other HR Co-ordinators across L’Arche UK’s Communities. 

Key relationships:

- Network of HR leads in each community 
- National HR/Recruitment advisor
- Community Leader, and L’Arche London Community Coordinating Team
- L’Arche London Support Assistants                   

Essential Criteria:

- Experience of working in HR, including recruitment, record keeping, supporting managers to implement policies, and responding to queries from team members. 
- Knowledge of legal requirements and good practice in employment issues. 
- Demonstrable interest and enthusiasm for the purpose of L’Arche and empathy with values and current strategy. 
- Experience of managing a team. 
- Monitoring work/projects.
- Experience managing records and databases in compliance with GDPR.

ABOUT L'ARCHE LONDON
At L’Arche London we build Communities together with people with learning disabilities rather than doing it for them, and we are committed to mutually transforming relationships in a world where all belong. 

L’Arche London is a diverse and inclusive Christian community of 100 people with and without learning disabilities, sharing ordinary life and building extraordinary relationships. Excellence in care and a commitment to living in community is what makes us unique. We are a high quality care and support provider, regulated by the Care Quality Commission in England.

Are you inspired to bring your skills, experience and values to support our vision of a more human society? 

A full job description and person specification can be found in the Recruitment Pack.

The closing date is midnight on Wednesday, 5th March.
Interviews will be held on Thursday 13th March, and Friday, 14th March.

To apply, please read the full job description and person specification, submit your CV, and answer the questions from online application form.

Please note there is no visa sponsorship available for this role.

Please also read our privacy notice for job applicants.

REF-219 570

Want to join an ambitious Charity making a big impact? Did you know that 1 in every 100 people in the UK has a form of epilepsy? Through our world leading research, advocacy, care and support services we’re making a positive difference to people living with epilepsy. Join us and be part of it! 

The Epilepsy Society’s vision is for a world where epilepsy is irrelevant and people with epilepsy lead the lives they want to lead. We are the UK’s only charity transforming the lives of people with epilepsy through cutting edge research, advocacy, and care. We put people at the heart of everything that we do.

Working closely with the Head of Research Funding, the Trusts & Foundations Lead will identify new opportunities for funding and manage Trust and Foundation applications end-to-end. This varied role will include managing a pipeline of opportunities, researching and liaising with healthcare professionals such as clinicians, researchers, and other key stakeholders to develop compelling requests for support and funding.

The role holder will be a confident self-starter with demonstrable evidence of raising funds from corporates, grant making trusts and foundations, company foundations, public sector funders and lottery bodies. A key aspect of the role will be establishing and maintaining positive relationships with smaller funders (£10k-£100k), ensuring all obligations under grant agreements, such as updates and reporting, are fulfilled in an engaging and timely manner. 

Some information about us
At the Epilepsy Society we want everyone affected by epilepsy to have the best opportunity for a full life – as free from seizures as possible. We set out to make a difference to every person affected by epilepsy whatever their background, however seriously it affects them, and whether they have the condition themselves or are close to someone with epilepsy.
The charity’s mission is: “To enhance the quality of life of people affected by epilepsy by promoting public awareness and education, by undertaking research and by delivering specialist medical care and support services.”

What you'll receive in return
You will be part of a friendly and professional team who work at the Society. We offer a hybrid working approach based around 3 days working from the office and 2 days from home . We will offer you a competitive salary, a generous holiday entitlement (27 days plus bank holidays) with the ability to buy and sell annual leave, a generous Employee Referral Scheme, Length of Service awards, access to shopping discounts and cashback with thousands of retailers, a Staff Recognition Scheme, excellent training and development opportunities) and the chance to make a difference to the lives of people with epilepsy.
We also have a generous group pension scheme, life assurance and an Employee Assistant Programme (with a confidential helpline to provide you with any support you might need).
This is an influential and key role where you will join an enthusiastic, high-performing, team that works hard while having fun! If you believe you have the experience to support this important work, we’d love to hear from you. Please attach your CV and a brief covering letter explaining why you feel you would be perfect for the role and how you meet the person specification. Please download the full recruitment pack for full job description.

A DBS (Disclosure & Barring) check will be required before appointment is confirmed.

We reserve the right to close the post early once we have received a sufficient number of applicants: please submit your application as soon as possible to avoid disappointment.

Head of public fundraising

Salary £62,000 - £67,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days (we welcome flexible working requests)

Base Hybrid working with regular attendance at least two days a week (one of which is to be Thursday) at                                       one of our locations:

                                    o Pears Building, Pond Street, London, NW3 2PP

                                    o Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

                                    o Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

Leading the Public Fundraising team, this crucial role will oversee our mass acquisition and stewardship, maximising income from audiences including individual givers, community fundraisers, local corporates and legacy pledgers. Work alongside the Director of Fundraising and the Deputy Director of Philanthropy and Campaigns, you will contribute extensively to the charity’s budgeting and strategy over the short and long-term. This position currently line manages three direct reports and an overall team of nine.

The recruitment process

To apply for this post, please use link provided.

Closing date for application: Wednesday 26 Febrauary 2025, 9am

First stage interviews date: Tuesday 4 March 2025 or Thursday 6 March 2025

Second stage interviews date:  Tuesday 11 March 2025 or Friday 14 March 2025

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

We have an exciting opportunity for a full/part time HR Coordinator to join our team at Talkback UK Ltd on a permanent basis. The successful person will deliver comprehensive HR administration services and offer clear and consistent guidance to staff. This includes managing the employee lifecycle, recruitment and onboarding, payroll, management of the HR database and ensuring staff are well supported at all times.

What we offer:

· A starting salary of £25-£28,000 depending on experience.

· 23 days’ leave + 8 public bank holidays (increasing to 27 days with long service) 

           Long Service awards

· Pension scheme (3% employer contribution)

· Hybrid working (minimum of 80% of working hours in the office)

· Employee Assistance Programme and health cash-back scheme

· Death in service benefit

· Critical Illness benefit

· Free parking

We are a charity whose vision is to enable everyone with autism or a learning disability to lead the fulfilling lives that they want and to actively contribute to their local community.

We started 24 years ago with the aim of giving people with a learning disability a voice that was listened to and we have grown to become a highly successful organisation that delivers a wide range of projects, primarily across Buckinghamshire and Milton Keynes. We support people aged 16 and above through services such as education, health and wellbeing and employment support. We employ around 60 staff alongside a dedicated team of volunteers.

What we're looking for:

An empathetic and outgoing communication style, with strong interpersonal skills and the ability to develop effective working relationships with a wide range of people.

A helpful and supportive team member, able to work with a sense of urgency and use your initiative to get things done, both on your own and collaboratively.

A conscientious and disciplined approach to work – you are well organised, with a high level of attention to detail and accuracy and are comfortable with pressure and challenge, managing multiple tasks simultaneously.

Good knowledge of UK employment legislation with a level 5 professional CIPD qualification

This is a newly created role to develop our digital media presence to raise further awareness of our Hospice Service and the work that we do.

This role is instrumental in planning and delivering high-quality marketing and communications campaigns and activities to bring our vital work to life in an inspiring way by delivering key messaging.

We are an award-winning local charity that provides specialist care and support to children with life-limiting and life-threatening conditions, and their families across Berkshire and into surrounding counties.

You will be responsible for the preparation and posting of all social media content, monitoring and evaluating its impact and research and implement new digital media initiatives

You will also be responsible for the day-to-day management of the website and be instrumental in the production of emotive and engaging video and photographic content.

If you have professional experience of working in a digital related role and proficient in using digital marketing tools, social media platforms and analytics then we would love to hear from you.

The role is based at our state-of-the-art children’s hospice just outside Maidenhead.

Circa £65,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Head of Partnership Research & Assurance, where you will be a critical enabler of ambitious funding growth for UUK. As the Head of Function, you will lead a team of five specialists and be accountable for ensuring UNICEF UK has sector leading operations in both prospect research and due diligence. 

With excellent collaboration, analysis and problem-solving skills, you will bring your extensive experience in prospective research and due diligence to the challenge of translating strategy and growth targets into effective, high performing enabling functions. An experienced leader, you will motivate the team, collaborate with peers and the wider organisational leadership to take a data driven approach to maximising fundraising opportunity.  

Act now and visit the website via the apply button to apply online.

Closing date: 11pm, Sunday 2 March 2025.

Interview dates: Provisionally planned for Thursday 13 March 2025 (via MS Teams), with second interviews provisionally planned for Wednesday 26 March 2025 (in person or via Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Head of Partnerships 
Location: Hybrid - flexibility to work from home, a local office, and occasional national travel. 
Offices: Birmingham B1, Manchester M1, London W1F, Leeds LS1, Liverpool L1, Bristol BS1 
Salary: £45,000 per annum 
Hours: Full Time

Are you looking for a role to use your exceptional skills and experience to make a real difference?

Standing Tall is an award-winning social business helping people leave homelessness for good. We match each person we help with a stable job, a safe home and 12 months of relational support. It’s the combination of all three that’s making all the difference. 4 out of 5 people we help are still off the streets and in the same job one year later.

We're developing new ways for businesses to work with us. We're expanding our company partner scheme and we're looking for an exceptional person to develop and deliver this. The person will bring exceptional relationship building and listening skills.

This Organisation's Mission

It's the combination of the stable job, safe home and 12 months of support that's making all the difference. We're helping at least 100 people this year in our 7 cities and have ambition to grow into every large city and internationally.

Our employer partners include Network Rail, ISS, Barclays and Amey enabling them to deliver at least £57,000 of social value for each person they welcome onto their workforce. Our new company partner scheme will enable more businesses to work with us to end homelessness and help us build a financially viable business model so we can help more people.

About the role...

What you will be expected to do:

• Develop and deliver new Company partner scheme to generate new income
• Engage effectively with businesses and deliver effective relationship management
• Communicate Standing Tall's proposition effectively to key audiences to establish new relationships
• Develop and deliver Standing Tall's volunteer Ambassador programme.

A bit about you...

What we're looking for:

• A person with exceptional relationship building skills.
• A person with exceptional Communication and listening skills.
• A person who can prioritise.
• A person with exceptional negotiation skills.
• A person with exceptional analytical skills.
• A person with excellent time and project management skills.
• A person with corporate fundraising, partnership management or account management experience OR evidence of securing new partnerships or growing existing partnerships (either in the private or third sector).

The benefits we’re offering

At Standing Tall, we believe in creating a supportive and rewarding work environment where you can thrive both personally and professionally. Here’s what you can expect when you join our team:

• Competitive salary & benefits - a permanent contract with an annual salary of £45,000, with an annual salary increase of 3% and a NEST pension. This role represents a huge opportunity to make real change happen enabling you to develop with the role as the organisation grows.
• Flexible working.
• Generous annual leave.
• Professional development opportunities.

Application deadline: 5pm on Tuesday 11th March 2024. 
Assessment centre day for shortlisted candidates: in Birmingham taking place on Tuesday 18th March from 9:30am to 4pm.
Please keep this date free in your diary.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Standing Tall is committed to diversity, welcoming applications from anyone who can demonstrate the key competencies we need. We celebrate diversity and we want to attract people who have had different life experiences.

No agencies please.

Head of Fundraising (full time employment contract)
£54,000 pa; 7.5% pension contribution by St James’s with 0.5% contribution by the employee; 25 days annual leave plus public holidays. 

St James’s Church Piccadilly is at an exciting moment in its 340 year history. Fundraising for the ‘Wren Project’, a £20m capital campaign, and plans for an endowment campaign, are well underway and the team is progressing well towards its initial target. 

This new role will lead the staff team, liaising closely with the contracted Director of Development, in ensuring the Wren Project funding is delivered, and that necessary funds for the social outreach, arts programming and running costs of the church are raised in a timely and effective manner. 

Experience in fund raising in the charity sector is essential, including a good understanding of the regulatory environment. Experience in fund raising in the faith sector would be an advantage. 

St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. 

St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+. 

Role description and person specification and application form (referee information required) can be downloaded at St James's website.

Closing date for applications is midday Monday 3rd March  2025. Interviews will be held on-site at St James’s Piccadilly and are planned for Thursday 13th March 2025. Aiming for a start date as soon as possible.

Would you like to be part of a proactive team responsible for collaborating with the community to help make Costessey a great place to live. You will support the delivery of our annual events plan, produce internal and external communications, and respond to enquiries from the public. You will organise and coordinate events working as part of the officer team. The role is based at the Costessey Centre, Longwater Lane in the busy Town Council office.

In addition, you will assist with the organisation and implementation of Town Council events. This role would also suit someone with experience of design and publishing software and social media platforms. 

The successful applicant will be able to plan and implement income generation initiatives around hall hire and work with funding sources including sponsorship and commercial enterprises using our own premises and resources. 

Candidates must possess a rigorous attention to detail, excellent written and verbal communication skills as well as the ability to prioritise and manage their workload within tight time scales. A positive can-do attitude and willingness to work as part of a successful team is essential. The successful applicant must be willing and able to work to a flexible work pattern including weekends, and evenings when planned events dictate.

Full Details for Job Description and Person Specification are attached below.

We currently have the opportunity for a new Feline Behaviour & Training Advisor to join our team at Brands Hatch. Within this role, you will work with our operational teams in the best practice management of cats, including welfare and temperament assessments. You will also support in the provision of behavioural and welfare training and expert guidance for staff, volunteers, and customers.

Whilst primarily based at our Brands Hatch Centre, this role will require weekly travel to our Battersea London Centre. For this 1 day at Battersea London, travel expenses will be reimbursed and hours are 9am-4pm, instead of the usual 8am-5pm.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year for full time employees (pro-rated for part-time employees)
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 5th March 2025
Interview date(s): 13th/14th March 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Are you a creative and strategic digital content professional looking to make an impact? The Royal Hospital Chelsea is seeking a Digital Content Officer to manage and develop our online presence, ensuring that our social media, website, and digital campaigns engage, inform, and inspire. This is a fantastic opportunity to join a historic organisation with a meaningful mission - supporting Army veterans and sharing their stories with the world.

In this role, you’ll combine strategic thinking with hands-on content creation, producing impactful videos, images, and copy that resonate with audiences across digital platforms. You’ll drive a well-structured content calendar, balancing proactive planning with real-time opportunities, while actively managing social media interactions to build engagement and strengthen our online community. Using analytics and performance data, you’ll refine strategies to optimise reach, support digital ad campaigns like Google AdWords, and ensure maximum impact.

If you’re passionate about digital strategy, content innovation, and making a difference, we’d love to hear from you!

We value authenticity and creativity. Applications with cover letters that over-rely on AI-generated content may not be considered. Show us your unique voice and insights—we can’t wait to hear your story!

Application deadline: Monday 3rd March 2025
Interviews: Wednesday 12th & Thursday 13th March 2025*

We may begin reviewing applications as they are received and reserve the right to hold interviews before the advertised dates. If a suitable candidate is found, we may close the recruitment process early, so we encourage early applications.

About Us.

The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship.  Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.

The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.

Job purpose

To support  Global Majority women suffering domestic abuse.

This is achieved through collaborative working, designing and implementing a person-centred support plan, and advocacy and support to ensure that the client is empowered to reach their personal goals. You will be expected to help the client to develop skills and confidence, to maintaine their tenancies.

You will act as a broker for inter-agency support- signposting and referring to appropriate agencies, co-ordinating meetings and supporting the client to attend meetings and appointments.

You will also ensure that clients are in engaged in WAITS services.

 

Responsibilities:

Provide support, advocacy and help in resettlement to WAITS Clients

1. To Provide one to one support and advocacy to Global Majority Women experiencing DA.
2. Liaise with agencies and services on behalf of the service user.
3. Support clients to access safe accommodation in WAITS refuge.
4. To provide support to service users in finding new accommodation.
5. Provide culturally relevant support for women from Global Majority communities.
6. Provide support on budgeting finances and debt advice.
7. Support clients to attend in house and external workshops to improve the life skills and employment opportunities.
8. To write reports and monitoring documents regarding service-users.
9. To support clients to a risk-assess, safety plan and make appropriate decisions.

Liaise with other agencies in their area as appropriate

· Maintain good working relationships with Housing Providers and Birmingham City Council Housing department.

· To support WAITS clients in their resettlement into permanent accommodation.

Be an active member of the team

· Liaise and co-ordinate with other team members to provide a cohesive, high-quality service

· Participate in and contribute to team meetings

Maintain accurate records in line with WAITS procedures, regarding all aspects of service delivery for monitoring and other purposes

· Ensure cases are recorded accurately on Lamplight database system

Participate in local publicity activities to promote WAITS in the area (in liaison with the CEO)

Work within and support WAITS policies and procedures

· Act to provide a non-directive, non-judgemental service to clients within appropriate boundaries

· Be supportive and empathetic to WAITS clients

· Promote equality of opportunity in providing the service and in working with others within WAITS

· Maintain resident and client confidentiality within appropriate boundaries

· Comply with all health and safety procedures

Other duties

• Assist with fundraising, as required.
• Man the on-call phone, on a rota-based system.
• Attend WAITS team Meeting
• Writing reports for trustees and funders, as necessary.
• Undergoing staff training, as required.
• Any other duties appropriate to the salary level, which may be allocated from time to time.

The list of tasks is not exhaustive, and the line manager may vary duties from time to time, dependent on the project’s requirements. The job description is subject to review.

Hours of work

This post is Part Time (21 hours with a daily 1-hour unpaid lunch). Flexibility is required, as some work outside of office hours and weekends may be required. This is a fixed term until September 2026.

This is a marvellous opportunity for an experienced leader and fundraiser to join Yes Futures at a critical juncture in its development. The details associated with this role are contained in the recruitment pack. 

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester.
 

Outline of service:

Gaddum and Manchester Mind have come together to provide a new and innovative service which will support people to leave inpatient mental health settings and return to their community with the support they need to recover and remain well.

As a team, we will deliver psycho-social interventions, advocacy, housing and welfare rights advice and peer support. There will also be tailored support to young people (those under the age of 25). All we do is underpinned by listening and ensuring people feel heard – because we know that when people are listened to, they recover. The team will be working with colleagues within the mental health, primary care, inpatient and community sectors.
 

Job summary:

Reporting to the team manager, this post is one of two Coordinators. The manager and two coordinators will be jointly responsible for 12 staff working in a diverse range of roles, and who work for Gaddum or Manchester Mind (the two organisations who partner together to deliver this service).

Employed within Gaddum’s element of the service, you will manage a team of 3 support workers and 2 peer support workers, supporting their casework and professional development. Working as a team, you will develop this new innovative service and ensure it delivers highly effective, safe and quality interventions to the people of Manchester.

Your team will work with people prior to discharge from mental health hospital and then support the person to get the care they need so they can recover in the community. People will feel connected within their communities – to services, friends and family. You may carry a small caseload (3 cases maximum) dependent on your capacity and development needs.

The aim of our service is to:

• Repatriate: when people are sent to an out of area placement (OAPs), advocate to get them back to Greater Manchester so they can recover closer to their community.

• Discharge: Supporting people when they’re ready to be discharged from inpatient mental health services to get back to the community and recover.

• Prevent re-admissions: Work with people, post-discharge, to ensure they continue to get the support they need to make informed choices, stay well and ultimately thrive.
 

Main Duties and Responsibilities

• Provide high quality support and supervision to your team. Provide casework support; identifying when cases need progression, onward referrals and changes in levels of support.

• Develop and review risk assessments and support the team to manage risk.

• Work with VCSE, primary care, local authority and communities to identify available services for people to access.

• Working with statutory sector systems, identify areas of system pressure and, with support, seek to add capacity.

• Ensure service resources are accurately maintained.

• Dependent on capacity you may manage a small caseload (maximum 3 cases) to support your casework knowledge in this area.

• To work in a person-centred, trauma informed and culturally appropriate way that enables people to effectively engage with services and make sustainable links in with their communities.

• To use your knowledge of community care, policies, legislation and statutory services to get people the support they need to recover and stay well.

• Where appropriate, independently visit people in inpatient and community settings across Greater Manchester.

• Occasionally visit people out of the Greater Manchester area who need to return to their community in Manchester (all travel expenses will be paid and non-commute travel time will be part of your working day).

• Build relationships with key professionals to ensure individuals and our service achieve their goals (e.g. inpatient staff, social care, CMHTs, community services etc).

• Work with the Operations Manager, system colleagues (internally and externally) to develop a supportive and productive referral route into and out of the service.

• Support the development, delivery and review of the service, responding professionally to changes as we improve and evolve our working practice collaboratively.

• Respond appropriately to Safeguarding concerns raised by colleagues and escalate in line with Gaddum/ Manchester Mind’s safeguarding policies and procedures and best practice. Working as a team:

• To integrate effectively with colleagues at Manchester Mind, taking a “one team approach” to deliver a seamless service, understanding the different roles in the team and recognising each other's strengths.

• To support Manchester Mind Coordinator via peer support.

• Work closely and integrate with external teams to support clinical, local authority and other system colleagues to ensure a “one team” approach to packages of care and support. 
 

Reporting and monitoring:

• Maintain accurate and up-to-date case notes using agreed case management systems, following standard operating procedures.

• Ensure the reporting, recording and monitoring of your team is accurate and complete.

• Support people to engage in our service through coproduction, engagement events and feedback forms, improving these processes as needs be.

• Contribute to reporting, evaluation and “deep dives” as required.

• Identify the unmet needs of people and report these back to management.

• Review complaints to the service and action appropriately.

• Ensure best practice Information Governance approaches are in place to maintain the best data management systems possible – ensuring compliance with the Information Commissioner’s Office and Gaddum’s Information Governance Framework.