Senior Marketing Communications Officer Jobs in Hoylake, Wirral

LOCATION - Remote 

Are you looking for an exciting and rewarding role in 2025? Apply for the National Communications Management role at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

The National Communications Manager is a vital role in enabling both Emmaus UK and Emmaus communities and groups across the UK to achieve our ambition and strategic goal to shout louder, growing our profile and reach in order to support more individuals on the pathway out of homelessness.

Who are we looking for?

The National Communications manager will work with the Director of Fundraising and Influence to develop an ambitious communications strategy for EUK.

The role will develop and coordinate national communications programmes and campaigns and will lead on press and media work for EUK. This role will also take lead responsibility for internal communication at EUK and across the federation in the UK, linking to Emmaus Internationally.

What we offer

· £47,500 per annum 

· Working hours: 5 days per week, Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with 6% employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development: Ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 5pm on  Thursday 17 April 2025.

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams between 28 and 30 April 2025.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a Senior Individual Giving Officer - Retention for:

• Retention Campaigns – Oversee retention campaigns, supporter materials, and content planning, ensuring effective engagement.

• Retention Donor Journey Development – Plan and implement multi-channel donor journeys to enhance supporter experience and retention.

• Data & Insights – Use analysis and segmentation to improve donor engagement and campaign effectiveness.

• Compliance & Regulation Best Practice – Ensure all donor journeys and campaigns meet GDPR, fundraising regulations, and industry best practices.

If you are a detail-oriented person, with experience in supporting retention campaigns, looking for a role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 14th April, 8.00 am UK time.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for a Senior Fundraising Officer - Mid-Value, Legacy and Community for:

• Mid-Value Giving - Lead and refine the mid-value giving strategy to boost donor engagement, retention, and income through tailored journeys and cross-team collaboration.

• Legacy Fundraising - Drive legacy giving growth by creating compelling campaigns, stewarding pledgers, and integrating powerful stories into supporter communications.

• Community Fundraising - Grow grassroots and local fundraising by supporting community groups, engaging schools and universities, and strengthening diaspora connections.

• Collaboration & Insight - Collaborate with our Communications team, maintain up-to-date content, and use data-driven insights to optimise fundraising performance and supporter experience.

• Compliance and Regulation - Ensure all campaigns meet fundraising regulations, GDPR, and best practice standards, keeping processes compliant and up to date.

If you are a proactive person, with experience in driving income generation, looking for a role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification and submit a copy of your CV and a covering letter.

The deadline for applications is Monday 14th April, 12.00 pm UK time.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

Team: Legacies & In Memory

Location: Remotely, UK

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £41,363.70 per annum

Contract: Fixed term for 12 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Legacy Marketing Officer:

• The Senior Legacy Marketing Officer is responsible for delivering Cats Protection’s marketing and stewardship programmes for Gifts in Wills and Free Wills.
• This role will focus on developing annual plans, managing budgets and delivering activity across multiple communication channels (both acquisition and retention), in order to grow the active legacy file and increase future legacy income in line with Cats Protection’s income generation strategy and targets.

About the Legacies & In Memory team:

• Legacy Marketing forms a key part of the Legacy, Cat Guardians and In Memory team, which sits within our Marketing and Income Generation directorate. Legacy and In Memory fundraising is our largest income stream and accounts for around half of the income we receive every year.
• We have a team of 10

What we’re looking for in our Senior Legacy Marketing Officer:

• Significant experience in a legacy fundraising and/or direct marketing role
• Management of income and expenditure budgets
• Considerable experience of commissioning and managing external agencies and consultants
• Comfortable reporting and presenting to colleagues, senior management and external agencies
• Familiar with CARE NG or similar CRM system
• Experience of utilising in depth data analysis and segmentation for marketing purposes

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 10th April 2025

Virtual interview date: 25th & 28th April 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1.Anonymised application form

2.Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

About Respect  

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 23 years in what was then a fledgling sector and recently have seen significant and rapid growth.     

Respect supports frontline organisations across the UK, so that together we can end domestic abuse.  Our work is wide ranging: we offer accreditation of specialist services; we provide training for individuals and organisations working in the sector; we work in partnership with others to innovate and develop practice;  we provide two helplines to enable service users to get the help and advice they need; we lobby influencers to improve policy and practice; we support up-to-date research undertaken by specialists in the field; and we fundraise to ensure important work continues to happen. 

Respect has seen rapid growth over the last few years, and we now have 60+ staff running a range of projects and core activities and have ambitious plans for further growth and influence. 

Our vision   

We want a world where everyone is free from domestic abuse. Where it is never ok to control, harm or cause fear. Where those who perpetrate domestic abuse are stopped, held to account and given the chance to change.    

Our mission   

We work with our members, partners and allies to stop the harms done by those who perpetrate domestic abuse.  With innovative practice, robust research and quality data, we build evidence of what works, promote safe, effective practice and drive high standards.  We use our voice, in collaboration with others, to call for a response to domestic abuse that matches the scale of the problem.  We will not stop, until domestic abuse stops.    

Our Focus   

Respect was founded to focus on perpetrators of domestic abuse and this, including our vital work with young people who cause harm, will remain our key priority.  Our work with male victims will continue as an important, distinct, project.    

Our Values   

• Pioneering - We explore innovative ideas and develop new approaches with curiosity and rigour.   
   

• Collaborative - We work in partnership with our members, partners and allies to bring about individual, societal and systems change.   
   

• Accountable- We listen to survivors and centre their needs in our work.  We hold perpetrators to account for their behaviour and hold ourselves and our members accountable for ours.   
   

• Respectful - We live up to our name.  We are committed to equity, diversity and inclusion in all that we do.  We are honest, compassionate and boldly challenge injustice.    

Make a Change 

Make a Change is a community-wide, early response approach to people using abusive behaviours (or who are concerned that they might be) towards a current or ex-partner. The model has been developed by Respect in partnership with Women’s Aid Federation England, drawing inspiration from their Change that Lasts approach. It includes three strands: expert support programme for perpetrators with parallel support for survivors, workforce development and community outreach.

Improving the safety, freedom and wellbeing of adult and child survivors of domestic abuse is a key outcome for our work with perpetrators.  The Make a Change model is a multi-partner project offering local areas a framework for delivering perpetrator work. Where feasible, we aim to establish partnerships with local survivor domestic abuse service to deliver parallel support for survivors (referred to as Integrated Support Service) as part the expert support strand.

Purpose of the role: 

The Senior Communications and Policy Officer will work with the Make a Change team at Respect to advance the development of communication and policy activities for the Make a Change model in project sites and nationally to encourage uptake in new areas. They will also work with Respect’s Communications and Influence leads to ensure alignment with the organisation's broader messaging and advocacy efforts, maximising the impact of Make a Change initiatives. The postholder will lead on developing and implementing communication strategies and plans in partnership with our delivery partners across the sites.

We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics1, particularly from people from the following under-represented groups: 

• Black and minoritised people 

• Disabled people 

We always welcome and support applications from those who have personal experience of domestic abuse. 

Please follow the link to find out more. 

Our goal is to scale up access to treatment in the most underserved areas of the world so that all babies born with clubfoot can live a life free of preventable disability.  Do you have the skills, knowledge and passion to help us build strong organisational foundations so that we are effective in our mission? 

We are looking for an experienced charity operations manager to build upon and strengthen our operations and infrastructure as we grow.  This is wide ranging role, working closely with the CEO to set operational priorities and with the whole team to develop systems and processes to support our key areas of work in advocacy, collaboration and training.  Your work will have a direct impact on our ability to widen our network and work effectively towards our goal that all children born with clubfoot will be able to walk, play and run free.

Role Description

You will be responsible for a range of areas that support the infrastructure and smooth running of the organisation.  We are looking for a senior operations manager with capabilities across operational strategy and systems, but you will not necessarily need to be an expert in all areas listed, and there is some scope for freelance support if required (for example in designing communications or book keeping).  The role-holder will lead on operations and a key infrastructure project which will provide a foundation for future growth: scoping, setting up, and implementing a CRM system to support data and contacts management across the charity and skills in scoping and setting up CRM are essential to the role.

• Working closely with the CEO, prioritise and develop key operational areas, including: IT, Knowledge/Resource management, Cybersecurity, Human Resources systems and processes
• Lead on scoping, setting up, and implementing a CRM system
• Manage communications and annual renewals with our members
• Work with the training team to set up and manage our resource library
• Oversee social media marketing, website and newsletters with support from the team for content development
• Financial management including bookkeeping, managing payments and invoicing, payroll, supporting the CEO with preparation of annual accounts

For the full role description and person specification including skills and experience required for the role, please see the attached Senior Operations Manager Job Description.

We are only able to offer this role to individuals with existing right to work in the UK.  Applicants from outside the UK must include in their application whether they have been granted right to work in the UK.  If not, unfortunately we will not be able to consider your application.

#operations #operations manager #senior operations manager

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are seeking a Head of Communications and Marketing to lead on the charity's communications strategy.

The Head of Communications and Marketing is a strategically important post in the organisation with lead responsibility for overseeing communications, marketing and PR for the UK’s only national cleft lip and palate support charity. The role involves managing all aspects of internal and external communications including media relations, digital content and brand strategy. 

The role reports directly to the Chief Executive, is a member of the Senior Management Team and works closely with the CLAPA Board of Trustees to ensure that we maximise all opportunities to promote the work of the charity.  The post holder also has responsibility for the direct line management of the Communications and Marketing team.

How to Apply

Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.

Applications close: 5pm on Monday 7th April 2025
Interviews – 1st stage: Tuesday 15th April 2025
Interviews – 2nd stage: Thursday 17th April 2025

Start date: As soon as possible – to be agreed

Do you want your job to feel exciting again? If you’re a highly motivated, experienced fundraiser looking for a new challenge in an ambitious and friendly team then look no further.  

The individual giving team is responsible for driving sustainable growth through donor engagement, stewardship and acquisition. Could you be the newest member of our team? We are seeking an experienced Fundraising Marketing Officer to join us as we approach our centenary. The ideal candidate will have a proven track record in not-for-profit fundraising marketing and a passion for leveraging stories to drive fundraising success. This role requires a creative thinker, a data-driven approach, and a commitment to making a positive impact.

The successful candidate will join a busy, friendly, and capable team working to maximise the charity’s fundraising performance. We work with leading fundraising specialists throughout the UK to refine our approach and deliver outstanding results for one of the UK’s leading animal welfare charities.

Location

This position is based remotely.  But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.  You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

Why become part of World Horse Welfare’s team?

Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.

We care about our people because they are the ones who enable us do achieve such good work. We invest in them, nurture them and listen to them to create a collaborative working environment where everyone feels valued.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

Pratham is one of the largest and most respected education charities in India. We developed a model that can teach a child to read and do basic maths in as little as 30 days for £14. We also have preschool, vocational and women's education programmes. 

We have strong support from the UK Indian diaspora and are in a period of significant growth, having tripled in size in three years. We expect to raise £1.8m this year and are ambitious to at least triple again. 

While you will work in a small, fully remote team daily, you will be part of the global Pratham network. The team in India has over 6,000 staff, and they raise $28m locally. Pratham USA has 14 chapters and produces around 12 galas annually, contributing to its $30m income. We have recently launched Pratham International, and we will work with them to reach more children worldwide in the years ahead.

This role will be key in sharing Pratham’s impactful work with our supporters. The core of the role is to manage digital content across email, social media, and our website, and play a vital role in supporting fundraising events, particularly our annual gala which will be held at the V&A in November this year and recruiting runners of the London Marathon.

We expect to launch a new website in 2025, a version of the new Pratham USA website that is due to roll out in mid-March. You’ll have an important role in adapting and tailoring it for Pratham UK.

There is potential for some advocacy work but that is secondary to the fundraising and communications elements.

If you’re a proactive communicator who thrives on creativity and is excited by the opportunity to support events and grow with an ambitious organisation, we’d love to hear from you.

We’re Causeway, the UK-wide charity who believes in the power of lasting change. We take people from existing to living, and empower our service users, including survivors of modern slavery and exploitation, to find their voice and place in society. Since 2005, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year.

In 2018, we collaborated with South Yorkshire Police in an initiative called Plan B. This helped to launch the LifeNavigate department. Using a trauma-informed approach, we are fully committed to breaking the cycle of crime, alongside other organisations such as South Yorkshire Police and Merseyside Police. Our vision is to ensure a thriving future for marginalised and vulnerable people, and it would not be possible without our dedicated team of staff and volunteers. 

Role Summary

We currently have an exciting opportunity for a skilled, experienced, and motivated Head of Communications and Engagement to lead on our organisation wide communications and engagement activity ensuring effective alignment with our Strategic plan objectives and our charity manifesto. A priority objective for us is the elevation of survivor voice and the successful candidate will be able to contribute to that objective with creativity, empathy, and sensitivity. If you are an experienced communications professional with a passion for social change who seeks to make a positive impact with the content they create, then we would love to hear from you. 

Responsibilities

Your main responsibilities will include:

• To lead on Communications and Engagement activity for the whole organisation working closely with the CEO and wider Senior Management Team.

• To develop and implement engaging multi discipline campaigns including PR activity that contribute to the delivery of Causeway’s Strategic objectives.

• Lead on developing and communicating Causeways’ core messaging and brand, both internally and externally, ensuring agreed guidelines are adhered to and consistent terminology and language is always used.

• Create a pipeline for gathering stories and case study content in a way that does not place a significant burden on frontline staff and will demonstrate a clear understanding of informed consent and safeguarding in relation to vulnerable individuals and risk assessment processes.

• Build and maintain relationships with key journalists, broadcasters, content creators, celebrities and influencers as required to help further our objectives.

• Oversee the management of content and utilisation of all our digital engagement and communications channels including social media platforms and our website.

• Work to position Causeway at the forefront of the sectors we operate in communicating our innovative approaches, gaining traction and recognition across a wide audience.

• Ensure that all media, press and other external queries are handled in a timely sensitive, mutually beneficial, and accurate way.

• Effectively evaluate and measure the impact of all Communications and PR activity.

• Keep up to date on best practice and news within our sector, particularly in relation to changes to communications innovation, legislation, and codes of practice.

• Ensure Causeway abides by all relevant legislation in relation to its communications.

• Ensure all spend in relation to Communications and Engagement team and projects is within the parameters of the agreed department budget.

• Proactively respond to breaking and industry worthy news to highlight our services and position us at the front of industry knowledge sharing.

• Support identified Causeway media spokespeople in preparing for press and media interviews through thorough and accurate briefings and act as a media spokesperson when required.

• Track relevant daily news stories to our impact areas, responding to trends, key industry announcements and maximizing opportunities.

• Line manage and coach a small but effective team of communications, marketing, and content production staff

• Ensure the CEO and board of trustees are provided with quarterly reports on department progress.

• Play an active role in the senior management team and maintain an effective working relationship with your peers and colleagues, to ensure the work of the Communications and Engagement department aligns with organisational and departmental goals, strategy, and actions.

• Support senior management with internal communications as and when needed.

Any other duties that are commensurate with the role

Role Overview Summary

Are you passionate about attracting new supporters and driving meaningful engagement? As Senior Fundraising Officer (Acquisition), you'll play a key role in developing and delivering an exciting supporter acquisition programme, helping to grow our fundraising and brand engagement efforts.

In this full-time, remote role (UK-based, with occasional London meetings), you'll lead innovative fundraising campaigns across multiple channels, ensuring we reach and inspire new and warm audiences. You'll have the opportunity to test new approaches, optimise strategies, and create engaging supporter journeys, all while meeting key performance targets (KPIs) to maximise impact.

Ideal Applicant Summary

We're looking for a candidate with proven experience in the UK fundraising sector who understands how to use direct marketing and fundraising techniques to attract and retain supporters. You should be a strong communicator, both written and verbal, capable of working effectively with internal teams and external stakeholders to bring campaigns to life.

Competencies and Behaviour

At VSO we believe progress is only possible by working together. Whether you want to join us as an employee, or as a volunteer working in your own country, overseas or online, our selection process includes an assessment based on these core competencies:

• Ability to be open minded and respectful

• Ability to be resilient and adaptive to new situations

• Ability to facilitate positive change and build sustainable working relationships

• Ability to seek and share knowledge

Equal Opportunities

VSO promotes equal opportunities and values a diverse workforce.

Equal Opportunities: VSO promotes equal opportunities and values a diverse workforce.

VSO reserves the right to close this job early if we receive a sufficient number of applications.

Additional Information

VSO reserves the right to close this job early if we receive a sufficient number of applications.

This role is only open to UK candidates or people with the right to work in the UK.

Down Syndrome UK (DSUK) is a vibrant, proactive national charity working with more than 5,000 families with a child or young person with Down syndrome. Our vision is for people with Down syndrome to lead their best lives.

Role Overview

This role is responsible for achieving fundraising targets, managing the community fundraising team and freelance grant writer(s), and leading all marketing initiatives, including social media management.

 Reporting to the CEO, this role is ideal for someone with a strong background in fundraising, marketing, and team management who is passionate about making a difference.

Key Responsibilities

Fundraising

• Develop and implement a strategic fundraising plan to meet financial targets.
• Identify and develop new funding opportunities, including corporate sponsorships, business network, regular giving, legacies and fundraising campaigns.
• Support and manage the community fundraising team to maximise income from individual giving, sponsored events, and community-led initiatives.
• Oversee and work closely with the freelance grant writer(s) to ensure timely and high-quality funding applications.
• Maintain and develop relationships with funders, donors, and key stakeholders, providing impact reports and updates. Develop and deliver innovative fundraising events and campaigns.
• Ensure compliance with fundraising regulations and best practices.

 Marketing and Communications

• Develop and implement an effective marketing strategy to enhance awareness, engagement, uptake of services and fundraising.
• Oversee all communications, ensuring a consistent and compelling message aligned with the charity’s vision.
• Work with Trustees and the Senior Management Team to significantly build our brand.
• Manage the social media team, ensuring engaging, timely, and impactful content across platforms.
• Oversee content creation for digital and print marketing materials, newsletters, press releases, and the website.
• Monitor and evaluate the effectiveness of marketing campaigns and adjust strategies as needed.
• Strengthen relationships with media outlets and influencers to increase the charity’s profile. 

 Team and Budget Management 

• Lead and support the community fundraising team, the marketing and communications team and freelance grant writer(s), ensuring alignment with organisational goals.
• Monitor budgets related to fundraising and marketing activities, ensuring cost-effective resource allocation and achieving ROI targets.
• Report on fundraising and marketing performance, providing regular updates to senior management and trustees.

Person Specification

Essential Skills & Experience:

• Proven experience in fundraising, with a strong track record of meeting or exceeding income targets.
• Experience in marketing, communications, or public relations, ideally within the charity sector.
• Strong leadership and people management skills, with experience managing teams and external contractors.
• Excellent written and verbal communication skills, with the ability to engage a range of audiences.
• Strategic thinking, with the ability to identify and capitalise on fundraising and marketing opportunities.
• Strong project management skills, with the ability to manage multiple priorities and deadlines.
• Knowledge of SEO optimisation, social media management and digital marketing strategies.
• Proficiency in Microsoft Office and familiarity with CRM and fundraising platforms.

 Desirable Skills & Experience:

•  Experience in grant writing and securing funding from trusts and foundations.
• Knowledge of Google Ads and analytics.
• Familiarity of using Sales Force.
• Knowledge of fundraising regulations and best practices.
• Experience working with volunteers and community groups.
• A personal connection to or experience within the Down syndrome or wider disability community.

 Additional Information

• This is a remote role, but you will need to sometimes travel to attend events and meetings.
• Some evening and weekend work may be required to support fundraising events and campaigns

Closing date 14th April 2025.

Our client is seeking an experienced Head of Communications and Content to maximise the global impact and coverage of their work. The organisation is dedicated to accelerating global progress toward achieving the Sustainable Development Goals (SDGs) and addressing climate challenges. Operating across over 50 countries, the organisation focuses on transforming global financial systems to ensure that every investment, business, and government decision considers its wider social and environmental impact.

This is a remote position and can be held in a variety of locations internationally (London, Paris, Rome, Nairobi, Lagos, Washington D.C)

The Head of Communications and Content will play a pivotal role in advancing our client’s mission by leading the organisation’s communication and content creation activities.

Collaborating closely with senior leadership, the role involves ideating and creating content and driving the implementation of a global communications strategy, ensuring that diverse digital platforms and media channels are utilised effectively to support knowledge sharing and advocacy efforts. Leading a small team of 1–2 professionals specialising in digital communications and creative design, the post holder will oversee all content creation, external communications, media engagement, and marketing initiatives, including newsletters and other outreach efforts, while serving as the primary external communications contact for the organisation.

The ideal candidate will be a well-rounded and accomplished communications professional with extensive experience creating content and managing communications and marketing for high-profile, global organisations. They will have relevant communications experience from within the impact field with a strategic global outlook. They will demonstrate a passion for excellence, thriving in a high-performing team environment that spans multiple geographies and operates at pace. A creative thinker, you will also have an acute attention to detail and the ability to transition seamlessly between strategic planning and operational delivery. Expertise in managing digital channels and social media networks is essential, as is the capacity to produce high-quality results through collaboration with both in-house teams and external suppliers.

Strong interpersonal and negotiation skills are required, particularly when engaging with stakeholders such as finance journalists and social media influencers.

This is a unique opportunity to contribute to an influential organisation committed to driving global change and fostering a sustainable and inclusive future.

At Prospectus, we are dedicated to supporting candidates throughout their application journey. We welcome and encourage applications from individuals with diverse backgrounds and are happy to make reasonable adjustments to ensure the recruitment process is inclusive and accessible.

If this opportunity aligns with your skills and experience, we invite you to submit your CV and a cover letter in the first instance. Candidates whose profiles closely match the requirements will receive the full job description and be invited for a detailed discussion about the role.

Ready to make a real impact on supporter engagement and donor retention?
 
If you’re passionate about delivering meaningful donor experiences and have experience in Individual Giving, this Senior Donor Journey Officer role could be the perfect fit for you.
 
Salary: £30,000 - £32,000
Job title: Senior Donor Journey Officer
Charity type: International
Location: Remote (UK-based) with occasional travel to Cambridge or London
 
As a Senior Donor Journey Officer, you will design and implement engaging donor experiences to build long-term supporter relationships. Working within the Individual Giving team, you will ensure their donors feel valued and inspired to continue their support.
 
Key responsibilities include:

• Developing and improving donor journeys across multiple channels, including email, direct mail, and telemarketing.
• Managing retention campaigns such as supporter magazines, emergency appeals, and seasonal fundraising.
• Collaborating with internal teams (Communications, CRM Data Insights) to produce engaging content and data-driven campaigns.
• Using Marketing Cloud and CRM systems to automate and refine donor journeys.
• Ensuring compliance with fundraising regulations and GDPR.

 
Ideal experience they are looking for:

• Experience in donor journey planning and retention campaigns.
• A data-driven approach, using insights to improve engagement and fundraising.
• Strong communication and organisational skills to manage multiple projects effectively.
• Experience using CRM systems like Marketing Cloud and Salesforce (or similar).
• A passion for building supporter relationships and enhancing their experience.

 
If you’re excited by the opportunity to shape donor journeys and improve retention strategies, we’d love to hear from you. Apply now.