Senior Major Donor Officer Jobs
Reporting to the Head of Supporter Engagement, the Supporter Journeys Manager is responsible for both managing our Dynamics 365 marketing platform (both processes and data) and working across all FundComm teams to create and support delivery of a cohesive automated Supporter Journeys Strategy.
Having recently moved to a new CRM Dynamics 365, which also includes a new email and SMS marketing platform, we now have access to improved functionality for automated Journeys. The Supporter Journey Manager is a new role to support our ambitious FundComm goals around growth, income and engagement, fully utilising the potential of the new platform, as well as overseeing the testing program on all our website and online conversion forms.
Though primarily a digital focused role, the overall objective of the role is to ensure all journeys are designed to best meet FundComm overall goals while providing an optimal supporter experience. This will be done through creation of a Journey Strategy and plan for audience-led journeys across all channels, asks and platforms. As well as being responsible for design and delivery of some of the key journeys, it also involves an advisory and governance role for all FundComm automated journeys and online forms, ensuring they’re designed to maximise engagements, income and conversions along each stage in Brooke’s Engagement funnel
Criteria
The role requires working collaboratively across FundComm using Brooke’s project management principles, with line management of the Supporter Engagement & Experience Officer and Senior Journeys Officer who manages the online landing page and forms testing program. The role ensures all existing and future journeys are mapped and documented, and creating a cross-team process to test, share learning and optimise them on an ongoing basis.
We’re looking for someone who is organised and will enjoy coordinating workshops and ideas generation to recommend plans for which new journeys should be built, inspiring teams with training on best practice in journey design and copywriting. The role would suit someone target driven, with strong experience of coordinating cross team projects, while motivated to deliver high quality service.
As a key part of the role is creating, communicating and maintaining new processes, as well as governance of all source code structures and data marketing lists and journey entry rules, you’ll need to be very confident working with large data sets. Experience of designing and building automated email journeys in a similar platform and online donation page testing is essential.
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
Closing date: 19th January 2025 (this role may close early depending on the response)
We are seeking an enthusiastic and adaptable individual with excellent data, organisational and interpersonal skills to join the Data and Migrations Team for the Development (fundraising) and Alumni Relations System (DARS). The post is permanent.
The DARS Data and Migrations Team, a part of the wider DARS Support Centre based in the University Development Office, is responsible for modelling, monitoring, assuring and improving the quality of data held in the DARS database. We also provide user support within a wide range of areas, including migrations, reporting, compliance and governance.
Reporting to the DARS Data & Migrations Team Lead, you will assist with important data-related inquiries, work on reporting and analysis of data quality issues on DARS, and provide expert guidance to existing and newly-migrated teams on the best ways to assure and maintain the quality of their data. The role will also involve supporting the building of and transition to a new CRM system and the delivery of future data migration projects. Your contribution will be essential for the effectiveness of the activities supporting Development (fundraising) and Alumni Relations across the University of Oxford.
You should have a passion for data and be committed to understanding the information needs of system users. You will also be a team player with the ability to work independently towards meeting deadlines, to communicate effectively, and to adopt an assertive approach to problem solving. Other key requirements are a high level of attention to detail, and excellent data management and analytical skills.
We offer a challenging and fulfilling working environment with a wealth of opportunities to develop your professional skills, including the opportunity to help design and build a new CRM platform, and to explore the use of AI to support the University’s fundraising goals.
This is an exciting time to join a friendly team which is going through a period of change and growth.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.
The client requests no contact from agencies or media sales.
Public Policy Manager (12 Month Contract)
Starting Salary: £46,819 - £50,562 (inc London Weighting)
Contract: Temporary - 12 months
Location: Romero House, London
Hybrid working with at least 40% of your time in the London Office.
Job Profile
This role is responsible for ensuring that CAFOD has strong, well researched and robust policy positions across our core advocacy areas, including – but not limited to - climate, debt, food systems and aid. You will work with programmes colleagues to ensure CAFOD’s policy positions are strongly rooted in the experience of our overseas partners and promotes their voices and perspectives. This post will also provide support and advice to our international programmes on advocacy development, research and monitoring.
This role will also work closely with colleagues across UK Advocacy, Campaigns, Government Relations and Media to ensure CAFOD has credible advocacy plans which are effectively influencing decision-makers.
The post holder will be responsible for line managing four policy posts and will be managed by the Director of Advocacy and Communications
Key Responsibilities
Ensure CAFOD’s policy and advocacy work is robust and rooted in the experience of our partners and provide support to international partners.
- Support the development of key policy positions across our advocacy areas and ensure these are developed strategically and take in to account the experience of our partners, Catholic Social Teaching and current political trends, both in the UK and domestically.
- Work cross-organisationally to help develop and deliver advocacy plans which are well targeted towards the appropriate decision makers.
- Working closely with relevant policy leads, take the lead on signing off public policy positions, statements and external briefs directed towards decision makers.
- Provide oversight of CAFOD’s policy positions and advocacy plans, ensuring consistency and balancing priorities to enable us to deliver across different thematic areas.
- Work as part of the International Programme Leadership Team (IPLT) and its individual members to ensure strong links with the international programme and provide guidance, expertise and support for advocacy work across CAFODs programmes. Especially in support of our aim of local leadership and equitable partnerships.
- Work closely with international teams on the delivery of the Global Advocacy Programme on Food Systems and Land.
- Provide policy advice to the Director of CAFOD and other Executive members.
Work closely with other Teams to bring about change through CAFODs advocacy work.
- To be an active member of the Advocacy, Communications and Education Leadership Team. Through which priorities for our advocacy work will be discussed and agreed,planning, budgeting, reviewing, approving and managing change and ensuring effective communication across the Group
- Contribute to the formulation and implementation of joint advocacy strategies across the organisation working particularly closely with the Campaigns Outreach and Campaigns and External Networks Managers.
Develop CAFODs relationships with decision-makers and other organisations to best affect the change we’re seeking.
- Represent CAFOD at policy and lobby meetings, especially with civil servants
- Represent CAFOD in public meetings
- Support the Government and Parliamentary Relations Co-ordinator on engagement with Special Advisers and others
- Manage CAFOD’s policy relationship with other NGOs such as via Bond, CIDSE and CI groups.
- Act as a CAFOD spokesperson for media interviews
Manage the Policy Leads and support accountability
- Manage four members of staff: the Lead Economist, Lead Analysts on Food Systems, Climate and the Food Systems and Business and Human Rights Adviser.
- Ensure that the different policy areas are working as closely as appropriate with clear objectives and timelines and monitoring mechanisms.
- Efficiently and effectively manage the budget and grants including planning, forecasting, monitoring and reporting
- Manage internal reporting on KPI’s, organisational outcomes and advocacy strategies to the Exec and Board.
This list of duties and responsibilities is by no means exhaustive and the post holder may be required to undertake other relevant and appropriate duties as required. This job description is subject to regular review and appropriate modification.
Person Specification
- Proven experience of working on policy development and implementation with a good understanding of how UK government departments work
- Experience of working with UK government officials and elected representatives.
- Experience of successfully running advocacy campaigns that have resulted in meaningful policy change, preferably on international issues.
- Good understanding and experience of working with partners overseas, developing advocacy and research projects with them.
- Good knowledge of the UK and international political arena and events, and an understanding of how to influence change.
- Understanding of the Catholic church and knowledge of Catholic Social Teaching.
- Excellent inter-personal skills with experience of working with multiple external stakeholders, and as part of a team.
- A track record of strong written and spoken communication skills.
- Leadership skills, with experience of project management and/or people management.
- Highly organised, able to manage a busy workload and consistently meet deadlines.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
The client requests no contact from agencies or media sales.