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Senior Challenge Events Manager Jobs in Shoreditch, Greater London

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Closing in 2 days
The Royal College of Radiologists, WC2A, London (Hybrid)
£31,200 per year with pay progression up to £35,721 per annum within two years employment, plus excellent benefits
The Royal College of Radiologists (RCR) are looking for an enthusiastic Service Desk Support Coordinator to join their friendly IT team.
Posted 1 week ago
Closing in 4 days
Carers UK, London (Hybrid)
£32,041 inclusive of ILWA
Posted 1 week ago
Page 9 of 9
Central London, Greater London (Hybrid)
WC2A, London
£31,200 per year with pay progression up to £35,721 per annum within two years employment, plus excellent benefits
Full-time
Permanent
Job description

An opportunity has arisen for an enthusiastic and proactive IT professional to join The Royal College of Radiologists (RCR) as a Service Desk Support Coordinator. 

The successful candidate will be part of a friendly and high performing IT team. As a Service Desk Support Coordinator, you’ll be responsible for providing end-user support, assisting in staffing the IT Service Desk and helping to maintain the College’s IT infrastructure. With your excellent customer service skills, you’ll work closely with a variety of internal and external stakeholders providing to them a high standard of support, to achieve positive customer satisfaction outcomes.

What you’ll do:

  • Provide day-to-day hands-on resolution of users ICS problems and issues which affect any aspect of RCR’s information systems.
  • Keep service desk tickets updated in ITSM system.
  • Carry out preventative maintenance of servers and systems.
  • Ensure that resources are deployed as required, such as laptops, docking stations and AV/VC equipment.
  • Deliver user training for new and existing IT systems. 

What you’ll need:

  • Good customer service skills.
  • Good knowledge of all Microsoft Office products.
  • Understanding of PC builds, including installation of software packages 
  • Effective interpersonal skills 
  • Effective communication skills, able to adapt style to different audiences. 
  • Self-starter, confident to initiate and progress work 

If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (40% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme

We reserve the right to close this vacancy early if we receive sufficient applications.

Application resources
Posted by
The Royal College of Radiologists View profile Organisation type Registered Charity Company size 21 - 50
The Royal College of Radiologists logo Play
Refreshed on: 13 October 2024
Closing date: 22 October 2024 at 00:00
Tags: IT,Cancer,Customer support,Education,Health / Medical

The client requests no contact from agencies or media sales.