Senior Case Worker Jobs in Home Based

The Head of Communications is a new senior role with leadership responsibility for:

Developing and delivering an integrated communications and engagement strategy to bring the diocesan vision, strategic plan and key programme areas to life, and build buy-in with stakeholders (e.g. parishes and congregations in the diocese) across a range of media.

Leading a digital channel refresh, designing channels (e.g. new website) and content around stakeholder needs and accessibility.

Day-to-day operational activity

• Advise senior colleagues (e.g. the Bishop, Diocesan Secretary, Archdeacons, etc) on all communications and engagement matters, contributing to the formation of relevant policies meeting diverse audience needs
• Line management of the Communications Team, lead on the preparation of the team’s annual operating plan, progress and KPI reporting, and oversee the preparation of the team’s annual budget and be accountable for all related expenditure.
• Keep up to date on best practice within the charity sector, latest communications and engagement insight, learning, and tools to future proof the digital offering.
• Build and maintain contacts with the Communications and Engagement community across the Church of England (which includes the East Midlands Communications network, the National Communications network and the teams at Church House, London and Lambeth Palace) to share good practice, skills and expertise.
• Build and maintain contacts with stakeholder partners e.g. Visit Derby, Visit Derbyshire, Peak District National Park.Lead the compilation, design, production and distribution of accessible printed, audio-visual, and digital materials.
• Take overall editorial responsibility for the development and management of all digital channel content (including the website) for internal and external audiences.
• Lead an expansion of the diocese’s and bishop’s social media presence, sourcing or developing content, sharing newsworthy information from across our diocese, and sharing impact reports.

Job Title: Family Finding Social Worker/Senior Practitioner

Contract: 6 months Fixed term with the possibility of extending.

Hours: 35 hours per week

Salary: FTE £38,435.60 – £41,474.10 - Social Worker

FTE £42,590.80 - £46,065.60 - Senior Practitioner

Location: Hillingdon based in Civic Centre Uxbridge (Hybrid)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Coram Ambitious for Adoption Regional Adoption Agency [RAA] is a commissioned Voluntary Adoption Agency delivering statutory adoption support services and family finding for a number of local authority partners. The family finding post holder will be located in Hillingdon, as part of the wider RAA partnership located across London and surrounding areas. The hub services for the RAA include the recruitment, assessment and support of Coram approved adopters, which are located at the Coram Campus in London.

The post holder will be employed by Coram, a service with a long track record of serving children well and outstanding ratings from Ofsted. The task for the Regional Adoption Agency is to ensure that all children who have a plan for adoption are given every chance to have that ambition realised and when placed in a permanent family receive the relevant support as their needs change and develop.

About the role

We are seeking a dynamic Family Finding Social Worker or Senior Practitioner wishing to play an active role in the delivery and development of a high-quality family finding service for the London Borough of Hillingdon, for children with a plan for adoption.

The post holder will be one of two professionals responsible for family finding for children with a care plan of adoption within the local area.

The post holder will be part of a small and very supportive team to develop practise and skills in this area. The post holder will also be able to have access resources and services within Hillingdon to support this role and be part of a bigger network of support from colleagues from across the RAA. This role will function as 6 month fixed contract with the possibility of an extension to offer continuity to the children we are family finding for.

To arrange an informal discussion – please contact, Hellan Timothy-James –  Service Manager for Hillingdon and Harrow.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 25th November 2024 at 23:59

Interview date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBTQ+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Location: Oxfordshire
Salary: £55,000 (£2,500 car allowance)
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Permanent

RABI is the charity at the heart of farming, providing expert mental health and wellbeing support, as well as financial, emotional and practical help to farming people in England, Wales and Northern Ireland.

Key Purpose of the role:

This is a dual-purpose role with a major component being the organisational Designated Safeguarding Lead with primary responsibility for driving good practice and ensuring upskilling of staff, trustees, and volunteers to assess risk, identify, and report concerns. The DSL lead is also responsible for supporting the embedding of a safeguarding culture and development of all processes needed to support best practice throughout the organisation and associated external activities.

The other component is that of Senior SD Manager, a position with the day-to-day responsibility for ensuring the efficiencies, and responsive running of the service delivery team. The post holder will provide oversight to ensure the team are motivated, driven, appropriately supported and have all the tools and skills needed to execute their roles effectively.

The Senior Manager will also oversee the development, management and continuous improvement of all SD systems, processes, and procedures needed to ensure all existing and new support services run smoothly. The post holder will ensure SD is compliant in all areas, including those services provided by Third Party Partners, and be the CRM subject matter expert ensuring that new systems provide the data and information required and that it is analysed and communicated out internally to the Head of Service Delivery, plus other relevant Heads of Department, and externally as needed and in a timely manner.

The Senior Manager will have proven leadership skills and a passion for developing and supporting talent within the team. The post holder will work closely with the Head of Service Delivery to develop creative and robust long-term strategy and associated short term action plans, supporting execution of those plans by ensuring budgets, KPIs and organisational objectives are met. The Senior Manager will have a track record of delivering results whilst promoting a positive working environment both intra and inter departmentally – success of the post relies on this.

Key Relationships:

Internal: Director of Services, Director of Finance and Operations, Service Delivery Team; Fundraising Team; Business Development Team, Finance Team and Volunteering Team.
External: External service providers, partners, statutory health & social care services.

Key Responsibilities:

- RABI’s subject matter expert leading on developing and establishing the organisation’s approach to safeguarding and embedding best practice, policies and procedures within all areas of the organisation and volunteers.
- Ensure CPD around safeguarding is maintained across the organisation and volunteers that includes understanding of assessing risk, identifying and reporting safeguarding concerns.
- Oversee the safeguarding and case management system and audit process necessary to ensure best practice.
- Be the point of contact for any safeguarding escalation.
- Be the central point of contact for internal and external individuals and agencies regarding Safeguarding.
- Act as RABI’s Designated Safeguarding Lead reporting directly to Head of Service Delivery, Director of Services and Committee.
- Provide clear, supportive and developmental line management to all line reports.
- Supervise progress on the implementation of CRM systems and processes.
- Ensure lessons learned and best practices are incorporated into existing and new service design.
- Be the Subject Matter Expert for Service Delivery in the CRM systems design and delivery.
- Oversee Third Party Partners to ensure deliverables and quality of service of SLAs are met.
- Act as the point of escalation for any service-related issue from SD team or Third Parties and refer onto Head of Services as and when needed.
- Produce regular reporting so that Head of Services and Director of Services has insight into service performance and trends.
- Maintain thoughtful, productive and supportive relationships with colleagues, respecting, reflecting and fostering our mission and core values at all times.
- Represent the organisation at external meetings or conferences related to safeguarding and SD.
- Be an ambassador for Service Delivery internally within RABI and with external organisations.
- Contribute to the strategic and operational growth of the charity, participating and collaborating with colleagues across the charity.
- Demonstrate commitment to Safeguarding, Equality and Diversity and Health and Safety promoting a safe and inclusive environment.
- Undertake any other responsibilities commensurate with the post which management representatives may require.

Person Specification:

Essential

- Experience of leading on Safeguarding and Prevent and the role of the DSL
- Understand role and responsibilities of statutory agencies
- Ability to recognise and define poor practice and abuse, including thresholds of abuse
- Awareness of contextual safeguarding and current affairs that impact the welfare of children, young people and adults at risk, and ability to quickly recognise and respond to emerging issues relevant to rural communities
- Review to ensure safer recruitment, and an understanding of its importance in preventing abuse within the context of RABI operations
- Understand how to recognise and respond to allegations of abuse
- Experience of oversight of rigorous impact evaluations within a third sector (or similar) organisation operating nationally
- Experience of overseeing the rolling out and embedding of new systems, processes and procedures to remote workers and partner organisations
- Excellent mentoring and management skills
- Excellent systems-based thinker with experience of writing impact focused reports for senior management
- Experience of engaging, influencing and sharing best practise with external partners and internal stakeholders
- Excellent communication skills
- Flexible, resilient and solution focussed
- Excellent IT software skills and adapt to new systems and processes
- Full driving licence - Ability to travel across the UK

Desirable

- With 5 – 10 years management experience, including management of a remote and or multidisciplinary team
- Farming background or knowledge of the farming community
- Excellent knowledge of current sector trends in relation service provision in the context of the UK third sector

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.

Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.

RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justi?able. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, quali?cations and abilities.

REF-217111

Senior Young People Support Worker

We have a new role available for a Senior Young People Support Worker to join Depaul UK to ensure that every client leaves a Depaul service with the skills and resilience to be confident and self-determining in their lives.

Position: Senior Young People Support Worker

Location: Havering

Contract: Permanent

Hours: Full Time (37.5 hrs)

Salary: £31,203 Per Annum (includes London Weighting) + Pension and other benefits

Closing Date: Sunday 20th October 2024

About the Role

You will be working in one of three dispersed properties within a multi-agency team of other charities in the same accommodation which will be based in Havering. It is a therapeutic service to provide young people with an opportunity to a fresh start. The service will work creatively and holistically to enable young people to move forward from lifestyles which were impacted by gangs and exploitation and help them reach their full potential by identifying and reaching their aspirations, assisting them to move on successfully to appropriate independent living.

The Senior Progression Coach is responsible for contributing to the effective and safe delivery of the service on a day-to-day basis. You will hold responsibility for the safety and well-being of all clients, volunteers, visitors and staff in the service. You will lead in ensuring that the housing management is properly maintained and the service supports clients to sustain their tenancy agreement and develop skills and resilience.

Key responsibilities include:

• You will always ensure the safety and wellbeing of clients in the service including ensuring that Safeguarding and emergency alert procedures are followed as laid out in Depaul’s Policy and Procedures.
• You will ensure the high quality of risk and needs assessments, SMART outcomes-based support plans and case files for clients of your line reports.
• You will deliver one-to-one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.
• You will proactively partner with consortium colleagues, Lambeth and local agencies including statutory teams, to support the wellbeing of Depaul clients following data protection and information sharing protocols.
• You will be flexible, reflective and creative in your engagement with clients and personalised in your support to them.
• You will support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations, through facilitating the work of Depaul’s Community Programmes Team.

About You

You will need to have the following skills and experience:

• An understanding and commitment to working in an assets-based way.
• Good level of experience working with people who have experienced homelessness, poor mental health, substance use or have a history of living in care.
• Relevant life experience is desirable
• Experience in using Risk Assessments and Support Planning.
• Good literacy, numeracy and IT skills. This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.
• Good level of experience in operating safeguarding requirements and procedures.
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one suffers from discrimination.
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles
• 26 days annual leave rising to 30 after five years of service
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Senior Young People Support Worker

We have a new role available for a Senior Young People Support Worker to join an important charity to ensure that every client leaves a service with the skills and resilience to be confident and self-determining in their lives.

Position: Senior Young People Support Worker

Location: Twickenham

Contract: Permanent

Hours: Full Time (37.5 hrs)

Salary: £31,203 (includes London Weighting) per annum + Pension and other benefits

Closing Date: Sunday 20th October 2024

About the Role

The Senior Young People Support Worker is responsible for contributing to the effective and safe delivery of the service on a day-to-day basis. You will hold responsibility for the safety and well-being of all clients, volunteers, visitors and staff in the service. You will lead in ensuring that the housing management is properly maintained and the service supports clients to sustain their tenancy agreement, develop skills and resilience, and participate in positive and successful move-on.

Your work will be underpinned by the organisation’s Endeavour model of assets-based, psychologically informed delivery, the aim of which is to ensure that every client leaves a service with the skills and resilience to be confident and self-determining in their lives.

Key responsibilities include:

• You will always ensure the safety and wellbeing of clients in the service including ensuring that Safeguarding and emergency alert procedures are followed as laid out in the organisation’s Policy and Procedures.
• You will ensure the high quality of risk and needs assessments, SMART outcomes-based support plans and case files for clients of your line reports.
• You will deliver one-to-one and group support opportunities within their accommodation and in the local community aimed at increasing resilience in the clients we work with.
• You will proactively partner with consortium colleagues, Lambeth and local agencies including statutory teams, to support the wellbeing of clients following data protection and information sharing protocols.
• You will be flexible, reflective and creative in your engagement with clients and personalised in your support to them.
• You will support all clients to participate in Education, Training, Employment and Volunteering opportunities as appropriate to the development of their skills, assets and aspirations, through facilitating the work of the organisation’s Community Programmes Team.

About You

You will need to have the following skills and experience:

• An understanding and commitment to working in an assets-based way.
• Good level of experience working with people who have experienced homelessness, poor mental health, substance use or have a history of living in care.
• Relevant life experience is desirable
• Experience in using Risk Assessments and Support Planning.
• Good literacy, numeracy and IT skills. This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.
• Good level of experience in operating safeguarding requirements and procedures.
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity, and no one suffers from discrimination.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles
• 26 days annual leave rising to 30 after five years of service
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

The employer delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, #INDNFPPLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Community Link Worker

Job Description

Salary: £23,000 pro-rata

Salary Band: 1.2

Contract: Fixed -Term (July 2027)

Directorate: National Services

Reports To: Senior Community Link Worker

Closing Date: 30th October 2024

There are four positions available for this vacancy:

Fort Augustus & Foyers: 21 hours

Isle of Skye: 21 hours (2)

Bonar Bridge: 6 hours

We also have one Senior Community Link Worker position available in Sutherland, 32 hours per week and £24,500 pro-rata

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life. 

The Community Link Worker service collaborates with selected GP surgeries, supporting adults over the age of 18 through social prescribing. Referrals are received from the GP to our Community Link Workers when there might be a concern caused by social factors, rather than a medical problem. The service focuses on improving health outcomes for people experiencing stressors in their lives due to social problems, which could lead to poor mental health.

As a Community Link Worker, you will work directly with people referred to the Community Link Worker Service from their GP Practice who require immediate or on-going emotional, practical or vocational support in order to deliver the best possible health outcomes. 

This post works directly with people using the service to develop and review personal support plans. You will work closely with other members of the Community Link Worker team, colleagues in Primary Care and representatives of community-based groups and organisations, to achieve outcomes as defined by your line manager. 

Within the Community Link Worker team there is a clear line management structure which supports and shapes the practice. The post will contribute to an environment where people can improve their health outcomes, establish improved connections in their communities, and enhance their quality of life.

Key Responsibilities:

·        Work as part of a team building positive working relationships

·        Work closely with colleagues in Primary Care

·        Coordinate and refer service users to resources in the local community and to statutory and non-statutory services as appropriate

·        In partnership with service users, design, implement, and review outcome focussed development plans to enable service users to achieve their identified goals

·        Employ a number of appropriate intervention strategies including positive communication skills

·        Ensure ongoing risk assessment is integral to my practice to ensure the wellbeing of service users

·        Utilise group work skills which bring people together in a safe environment 

·        Awareness of appropriate professional boundaries including confidentiality 

·        Understanding of the requirements of Health and Safety in the workplace and follow Change Mental Health policies 

·        Ensure that careful and ongoing review systems are in place and maintained

Essential Criteria:

·        Educated to SVQ level 2 or have relevant experience working in health and social care

·        Able to plan and prioritise workload

·        Professional self-awareness and able to seek support and advice from my line manager appropriately and participate in supervision and support meetings positively

·        Able to liaise confidently with statutory and non-statutory agencies

·        Empathetic

·        My personal and professional value base is consistent with the aims and objectives of Change Mental Health

·        Demonstrate genuine regard for service users and their families 

·        Have good I.T. skills and can produce accurate case notes 

·        I am enthusiastic to develop my knowledge and skills 

·        Full, clean, driving licence and access to a vehicle 

Desirable Criteria:

·        Experience of working with people affected by mental or physical health issues

·        Experience of community-development work

·        Experience of working in a SSSC Registered Service

·        A learning and development portfolio which evidences my skills and knowledge

General Duties 

·        Act in accordance with Data Protection legislation.  Ensure all records, personal, staff and client data are managed in line with Data Management and Information Governance policies

·        Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974

·        As with all employees, workers and volunteers; to encourage people to join Change Mental Health as a member, donor or activist

·        To act in accordance with the charity’s Health & Safety and Safeguarding policies and to notify your line manager promptly if there are any concerns

·        To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role

·        To work in accordance with the charity’s national policies and local operating procedures and those of external regulators or professional bodies

This job profile and list of duties is not exhaustive and serves only to highlight the main requirements. The line manager may stipulate other reasonable requirements and projects commensurate with the general profile and grade of the post.

All successful candidates will require a PVG Membership. Please be aware that it is classed as an offence if you apply for this role and are barred from engaging in regulated activity relevant to children or vulnerable adults.

This 12 month project will help load accurate new and historic data onto our new CRM, MS Dynamics. You will work on designing new processes for importing current and ongoing financial transactions from our trusted suppliers. This will involve working with data and fundraising colleagues, selecting the most appropriate technology, writing the documentation, training others as well as ensuring accurate and timely loading of the data once live.   

In May we launched our new CRM Dynamics 365 with small data sets in a staggered approach working team by team. This post will support our fundraising team to ensure they have accurate and up-to-date supporter information, enabling timely communications with donors and precise monthly financial reconciliations.  

You will be a detail-oriented and self-motivated professional with proven experience in managing data imports and ETL processes. With strong data analysis skills and ideally experience of loading data into MS Dynamics, you understand how to transform data to support decision-making and ensure accurate financial reconciliations. 

London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies. 

We are looking for a Senior Project Manager to coordinate an 18-month project exploring how we can operationalise a new in-work poverty benchmark for employers in London. This benchmark, developed by the Social Market Foundation, has the potential to improve the lives of low paid workers, building on the success of the Living Wage campaigns

The in-work poverty benchmark project is a new and exciting pilot project at the Living Wage Foundation. We want this person to build a case for employers going further than our existing accreditations and taking a more holistic approach to tackling in work poverty. This role would help us develop the pilot through employer case studies and extensive stakeholder engagement with a view to launching a new vehicle to recognise employers who adopt the in-work poverty benchmark.

Three key parts of the role would be working with:

- Our Membership team and our Operations and Insights team: to scope out and enhance their capacity to support employers to implement the benchmark through e.g. workshops, provision of guidance and /or new ways of working with employers.

- The cross organisational Making London a Living Wage City (MLLWC) team to build upon the successes and networks of this project and align where helpful to encourage London employers to go further

- London based community organisers to ensure that the experiences and stories of low paid workers are a primary driver of the case for change and how we develop this work.

The ideal candidate would be a proactive and experienced project manager with experience of building and implementing new products, projects or services. They should have excellent communication skills and a track record of engaging diverse stakeholders and building a network.

Living Wage Foundation

The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.

The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.

The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.

Main Responsibilities

Contribute to the achievement of the LWF and CUK’s strategic aims

· Work with the Living Wage Foundation team to embed this project into the wider work and strategy of the Foundation, and to identify and share learning from across our projects on how to mobilise employer action to tackle poverty.  

Develop and manage external relationships

· Develop and implement a stakeholder engagement plan to support and promote the project.

· Manage strong relationships with the project partners and funders to involve and update them on the project as required.

· Progress our existing partnerships whilst proactively securing new partnerships with organisations that can help promote and build demand for the in-work poverty benchmark.

· Develop a wide-ranging network of stakeholders with an interest in this project, finding ways to involve them in its development.

· Coordinate and manage a project working group of senior Living Wage Employers, in work poverty experts and employee stakeholders.

Build and manage projects and achieve work targets effectively

· Set up, manage and evaluate a set of action pilots with employers, low paid employees and relevant experts to develop and test the in-work poverty benchmark and the standards within it.

· Design and develop the recognition mechanism and support programme for employers who sign up to the in-work poverty benchmark.

· Provide regular progress reports and deliver agreed project milestones including events, reports and other agreed outputs.

· Oversee the project being integrated into our CRM system and developing robust project management systems.

Learning, expertise, wellbeing and inclusion

· Conduct desk research, stakeholder interviews and organise events as required to inform the project. Manage research partners to conduct additional research as required.

· Monitor, review, evaluate and write up pilot progress with each employer using qualitative and quantitative evaluation methods.

· Working with others to identity and share learning on how to mobilise employer action to tackle poverty, considering this in the development of the in-work poverty benchmark.

· Develop and host employer facing events to gain insight and test appetite to support the development of this work.

· Design and facilitate employer workshops and employee focus groups to identify best practice and shared learning.

· Produce a final report and recommendations for how the work might be taken forward at the conclusion of the project, presenting this to relevant stakeholders.

Communications

· Oversee the collation and dissemination of research and evidence to build the case for the in-work poverty benchmark. Work with the Living Wage Foundation Communications and Research team to enable this.

· Develop the support we offer Living Wage Employers that are interested in implementing the in-work poverty benchmark and lead the production and design of research reports, toolkits, best practice guides and other resources.

· Promote the Living Wage Foundation to build our reputation as a leader in good work practices for low paid workers, including launching research and reports and celebrating progress made.

· Represent the Living Wage Foundation at meetings, events and conference to build awareness and support for our work. 

Develop and manage internal relationships:

· Build and manage strong relationships across the LWF and wider Citizens UK teams for effective collaboration and to support development of this work.

· Work closely with community organisers in London to ensure the voices of low paid workers are a leading influence on this project.

· Contribute to the LWF and Citizens UK Senior Management meetings and cross organisational working groups.

Generate income and resources

· Oversee the development and implementation of an employer fee structure for the in-work poverty benchmark vehicle.

· Work with the Head of Business Development and Policy to produce a sustainable fundraising strategy for this work whilst developing relationship with potential funders.

· Oversee the creation of proposals to secure funds from corporate partners and attract funding from grants or donations to support ongoing work.

Key Skills 

EXPERIENCE AND QUALIFICATIONS 

Essential (E), Desirable (D)

Experience of building consensus between diverse stakeholders to drive progressive change (E)

A track record of developing mutually rewarding corporate and /or third sector partnerships to deliver project objectives (E)

Primary research skills with experience of conducting evaluations and an ability to develop surveys, analyse data and conduct focus groups (D)

Experience of conducting secondary research and writing reports (E)

Understanding of the importance of good research design (D)

Previous experience of developing and implementing new products, projects or services (E)

Experience of securing funds to deliver and scale up projects (D)

KEY SKILLS AND KNOWLEDGE

Excellent project management skills with the ability to juggle a wide range of competing demands (E)

Exceptional interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)

Strong communication skills with the ability to engage and work effectively with a diverse range of stakeholders, including senior business leaders (E)

Strong report writing skills and ability to share and disseminate knowledge with project partners (E)

An ability to take initiative and work independently across different teams (E)

Understanding of anti-poverty policy and campaigning (D)

PERSONAL ATTRIBUTES

A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

A strong commitment to the Living Wage campaign and principles of Citizens UK (E)

Application Procedure

At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. Often the Hiring Team will not see your CV as part of the shortlisting process and instead ask questions to test skills needed for the role. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions. 

We are committed to being an inclusive employer. In line with our inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, disabled people, and people of faith to better represent the communities we work in. We also strongly welcome applications from people who have lived experience of low pay and poverty. For questions and reasonable adjustments regarding your application, including information in a different format, or our recruitment process, please contact us.

Many of our employees enjoy flexible and hybrid working, and we are open to adapting/flexing our roles to embrace a diverse workforce. If you are interested in a particular vacancy and wish to discuss flexible working, please contact us.

Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications. Our community organisers work in the community and their employment is subject to satisfactory standard/enhanced DBS checks. 

Job title: Senior Data and Innovation Manager

Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham

Salary: £43,500-£47,500 (London) or £42,000-£45,500 (Manchester and Birmingham)

Hours: full-time (37.5 hours per week), part-time considered (minimum 30 hours per week)

Contract: Permanent

Overall purpose

Reporting to the Director of Finance and Operations initially, the role holder will have technical leadership and overall responsibility for managing the Data and Innovation team. This team helps Breaking Barriers maximise the value of its data, by conducting analysis and managing the CRM (Salesforce) and related software.

The team works across all areas of the organisation to improve processes, unlock efficiencies through automation and generate insights from data. They ensure that data is utilised to inform any innovations or refinements to our services.

The successful candidate will be an entrepreneurial manager with a high level of data literacy. We are looking for someone strategic, highly organised and a strong people and team manager. They will be confident at communicating data in a variety of ways to a large range of audiences, identifying key take-aways and the broader implications of the findings on our clients and programming. They will also be able to train others in key data analysis and communication skills.

Breaking Barriers is a fast-growing organisation, the ideal candidate will embrace the challenge of growing the team and Breaking Barriers’ data presence externally.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Which location you are applying for
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Hospital Mental Health Outreach Worker (Bounce Back)
Reference Number: 242
Salary scale: £25,000 - £26,000 per annum depending on skills and experience inclusive of Outer London Weighting (OLW)
Reports to: Senior Bounce Back Worker
Contract length: One Year
No. of hours: 37.5 hours per week (Full time, Monday – Friday)
Main base/s: Letchworth Wellbeing Centre / Lister Hospital

We have a vacancy for a Bounce Back Worker to join our team.

About the Project

Herts Mind Network (HMN) has formed a partnership with Hertfordshire Partnership Foundation Trust (HPFT) to deliver a one-to-one outreach service for people who are in hospitals across Hertfordshire.

This is a new dual diagnosis arm of the project based at Lister Hospital working in A&E departments and hospital wards facilitating hospital discharge for people with a mental health and/or drugs and alcohol need.

About the Role:

The Bounce Back Worker will be based at Lister Hospital and HMN Centres, promoting joint working between Lister Hospital staff and HMN, creating a seamless pathway into community support for clients recovering from mental ill health.

The aims of the Bounce Back service are; to provide up to 16 sessions of emotional and practical support, advice and information to patients. We will visit patients on the ward and continue the sessions in the local community and in patients homes once discharged. We will facilitate a smooth and timely hospital discharge.

The Bounce Back Worker will work with the HMN Community Outreach Teams and the hospital staff to ensure patients are offered advice, information, and holistic support. The Bounce Back worker will use a recovery orientated approach working with patients on the ward, and in the local community, including in people’s homes.  The recovery approach includes empathy, warmth, acceptance, authenticity, compassion and humanity.

Key Responsibilities

• To receive referrals from the ward teams at Lister Hospital and other appropriate hospitals across Hertfordshire.
• To manage and prioritise all administration tasks associated with the service.
• To build strong relationships with staff at Lister Hospital and Mental Health Teams across Hertfordshire.
• To work in partnership with other agencies.
• To establish a strong presence on the ward, working at the hospital when required.
• Ensure a direct community service is in place which encourages, motivates and builds patients self-esteem and confidence. This will include goal setting and support with social and practical skills development.
• To assist patients to access appropriate services and community resources within the local community, accompanying patients to attend appointments where this aids ongoing recovery.
• To work with key staff within the hospital to ensure that vulnerable person’s cases are monitored and risks evaluated.
• To work with HMN staff in other services in order to make onward referrals to other projects.
• Liaise with appropriate HPFT staff to ensure that individuals are assessed for personal budgets to support with any longer term needs.
• Support individuals to develop sustainable local social networks, both through our HMN Wellbeing Centres and other community services and resources.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Thursday 7th November at 5pm.
Interviews to be held on Tuesday 12th November at our Letchworth Wellbeing Centre.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

We are seeking a Sex Worker Independent Sexual Violence Advisor (SWISVA) to provide appropriate emotional and practical 1-to-1 support to people involved in sex work, who often experience stigma and face barriers to accessing services. Working within a specialist sexual violence approach, you will be enabling people to access support and navigate services, including those directly related to sexual violence. You will support them to navigate criminal justice processes if they wish to do so. You will be working in partnership with other agencies and making appropriate referrals for people to access other services to support their wider needs. You will play a key role in advocating for improved responses to sexual violence, including pathways through the criminal justice processes.  

The post is part of a unique partnership between National Ugly Mugs, Basis Yorkshire and POW (Nottingham) to ensure more specialist support for sex workers who have experienced sexual violence, to develop good practice guidelines, develop and share learning, and to influence change in provisions for sex workers. Each organisation will be employing a SWISVA; the program will be led by a Program Coordinator who will be based with Basis Yorkshire, and who will lead on influencing of policy and sharing of learning to improve outcomes for sex workers who have experienced sexual violence   

The main role responsibilities (further outlined in the job description) are:  

• Oversee a caseload of people who have experienced sexual violence

• Ensure that sex workers have access to specialist sexual violence services, including access to the SARC and support throughout the criminal justice process

• Ensure that safeguarding practice is embedded within working practices to effectively support those at risk 

• Work collaboratively with Police, ISVAs and other colleagues to ensure the needs of sex workers are met and their voices are heard within the criminal justice process 

• Advocate for sex workers wishing to access the specialist service, challenging discrimination, exclusion and stigma both for individuals and within the wider community  

• Ensure the service maintains its strict confidentiality and protects the data of those accessing the service 

• Work collaboratively with peers in the SWISVA Partnership Program and the Program Coordinator to enable the Programme to achieve its wider objectives of quality assurance, development of good practice guidelines, learning, evaluating and influencing  

• To work within POW to support the core services including drop-in and outreach, taking the lead and driving as allocated  

Experience of the sex work industry will be looked upon favourably. 

Assistant Support and Outreach Worker - North East

Location: North East - Chester Le Street based
Contract: Part Time - 1 Year Fixed Term Contract
Salary £20,878.05 pro rata PA 

Big Issue Changing Lives CIC is looking for a Assistant Support and Outreach Worker to support the direct the direct delivery of services to individuals participating in Big Issue enterprises, including selling the Big Issue magazine.  The core of the role is facilitating access for members of our vendors and potential vendors to the Hand Up Service and other local services, resources and networks required to address the barriers they are facing to moving forwards out of poverty. You will also play a key supporting role to the Support and Outreach Workers in the North East Team.

This is a self-starter role in which you’ll be responsible for connecting with potential service users within the community, introducing the service to them, sharing information from our Hand Up plus services and supporting them to engage with the core Hand Up service. You’ll be working within a small team of Outreach workers and will work to maintain a set of Service Standards which help maintain the quality of the service nationally.

The role is highly flexible and no two days are the same. You’ll bring your own experience and knowledge to the role which will be vital in supporting our vendors. We will support you to build on that through an ongoing training and development programme which aims to ensure all Hand Up Service Team members have up to date, relevant, knowledge in key areas including housing, benefits, debt, immigration and more. In the course of a day, you’ll usually be working with service users across multiple of these issues and supporting engagement with a wide range of external agencies such as health services, local authorities, charities and more, to get access to services for those you are supporting. 

Your main roles and responsibilities will be:

• Undertake phone and in person outreach to introduce the Hand Up service to our vendors. 
• Join meetings with Vendors and Outreach Workers to support with action planning and provision of support and guidance 
• Support the local Hand Up Service to build current knowledge of local and national agencies that can support our vendors 
• Support the organisation and delivery with our Vendors of 1-2-1 and group training sessions and drop-ins
• Ensure that your work meets service standards and targets and complete surveys with vendors as required
• Adhere to all required policies and procedures including with regards to safeguarding, lone and safe working, case work management and expenses and finances
• Undertake any other duties as required by your manager (within reasonable expectations)

You need to be:

• Passionate about and committed to supporting those living in poverty 
• Confident communicator face to face and on the phone with ability to convey information clearly
• Able to build rapport with diverse individuals from the outreach community
• Knowledge and understanding of the challenges and inequalities that individuals facing poverty face and may face in the UK.
• Excellent time management and very organised, with the ability to complete tasks by agreed deadlines 
• Good data entry skills
• Able to represent the organisation to other professionals and partner agencies 
• Able to work with individuals in both one to one and group formats 
• Able to follow guidelines and work within policies, seeking support from line manager as needed
• Willing to work in flexible locations including our community office, as well as visiting vendors at pitches and attending community meetings. This role is not suitable for home- based working.

Desirable:

• The ability to speak Romanian and/or Romani
• Knowledge and understanding of the Roma community in the region.

Please use your cover letter to demonstrate how you meet each of the following requirements. We recommend addressing each requirement specifically within your application.  Voluntary experience and lived experience are welcome as evidence of your relevant experience, knowledge and skills, as well as any work experience. 

Salary and Benefits offered:

• Salary of £20,878.05 pro rata per annum
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies

Please note that we reserve the right to review and amend our staff benefits and they do not form part of any  contract of employment
 

Workplace details:

This role is based at our Chester-Le-Street office and you must be able to attend this office on a regular basis, but you will be mostly be working out and about within the community.

Closing date - 20th October 2024 (23:59pm). Please note that we may interview before the role is closed so please apply asap. 

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm). In addition, we also have our sister charity The Big Issue Foundation.

Benefits

As well as a salary commensurate with our sector, we are proud of our family-friendly staff benefits. 
We offer 3 days paid leave in a rolling year to care for a sick child or grandchild, 3 days paid leave in a rolling year to care for a sick or elderly relative, an incremental holiday scheme, life cover, a healthcare cash plan, access to an open learning library and other learning & development opportunities, an enhanced contribution into our workplace pension and a generous maternity package. We particularly welcome applicants from those who are underrepresented, such as disabled people and people from Black and Minority Ethnic communities.

REF-217 232

Mothers’ Union is a global Christian movement working to transform lives, strengthen families and advocate for change. 

Active for nearly 150 years and now with 4 million members in 84 countries, our development programmes have extraordinary reach and an approach that is in line with best practice – our members serve in their local communities, have strong established relationships, and are there for the long term. They see what is needed, where it is needed and work as volunteers to help others. This local knowledge, combined with their Christian faith perspective enables transformation in the communities they serve. 

Our programmes, which take an Asset Based Community Transformation approach, are focused around the three pillars identified by our members of stopping violence (especially gender-based violence), poverty and injustice. 

We now seek a Director of Global Programmes to build on the excellent work to date to ensure there is consistency in approach, and that the local teams have the necessary capability and capacity in place to deliver to time, quality and budget. Our desire is to do this without losing the relational and member-led approach we have always taken, and to extend the work into more countries. 

This will require a best-in-class development leader with a mature Christian faith, the ability to shape culture and convert vision into operational strategies that enable growth.  You will be a brilliant team builder and collaborator who balances trust and accountability and you will likely have experience of working in a networked organization, with and through volunteers. 

For more details, including how to apply, please see the job pack attached.

Closing date 5pm on 8th November

Engagement & Activities Coordinator

We are seeking to recruit a dynamic and enthusiastic individual to join a Learning Disabilities team as an Engagement & Activities Coordinator working within Supported Living Services across Newcastle, Gateshead, North Tyneside and South Tyneside.

Position: Engagement & Activities Coordinator

Location: Newcastle, NE3 3LZ, with travel to services across Newcastle, Gateshead, North Tyneside & South Tyneside
Job type: Permanent, full-time - 37.5hr per week
Salary: £25,000 - £27,000 (dependant on experience)

Closing date: Friday 8th November 2024 at 5pm. We reserve the right to close this ad earlier should we see a high number of suitable candidates apply

Requirements: A valid driving licence and access to a car with the ability to travel between services in Newcastle, Gateshead, North Tyneside & South Tyneside.

About the role:

The purpose of this role is to provide engagement co-ordination of all communication and activities to support the future development of the service.

Key Responsibilities include:

• Provide coordination and administrative support for Communications and Engagement projects across Newcastle, Gateshead, North Tyneside, and South Tyneside.
• Manage events, including planning engagement activities for clients and colleagues.
• Implement recruitment initiatives using social media, print, and outdoor spaces, with client involvement.
• Support colleague engagement through surveys and feedback.
• Collaborate with the Communications Team on campaign planning for the department.
• Create, edit, and publish news stories and content across various communication channels.
• Produce website content, such as case studies and news stories.
• Organise and execute inclusive events, including venue logistics, budgeting, and vendor management.
• Recruit, train, and supervise volunteers or staff for event support.
• Evaluate activities and events through participant feedback to improve future initiatives.
• Build partnerships with local organisations to enhance activity offerings.
• Develop promotional materials and use multiple platforms, including social media, for event marketing.
• Handle event-related issues to ensure safety and satisfaction.
• Manage tasks, ensuring timely updates and reports on projects.
• Maintain contact lists and manage communications, including weekly updates.
• Analyse and present data in various formats and ensure processes are followed for proper documentation.

About You:

We are looking for a dynamic person to join a caring, enthusiastic, and dynamic Team across. Focusing on the engagement and activities for the people supported. You will have the following key attributes:

• Strong communication skills both written and verbal.
• Strong organisational skills and the ability to manage multiple priorities.
• Initiative-taking approach to problem solving and ability to work under pressure and own initiative.
• Experience in developing professional relationships with others.
• Ability to extract, collate and present data.
• IT literate with strong MS Word, Excel and PowerPoint and social media or marketing skills.You will be required to register as the manager with CQC. Full support will be given to achieve this within 6 months.

Other roles you may have experience with could include: Activity Development Worker, Activity Development Leader, Senior Club Leader, Club Leader, Engagement Coordinator, Community Engagement Officer, Community Engagement Lead, Activities Worker, etc.