Schools Jobs
Romsey Mill is looking to appoint a talented and enthusiastic Trusts and Statutory Fundraiser to join our team and play their part in helping to make our vision of a transformed society, where all young people, children and families fully belong, positively contribute and thrive, a reality.
Romsey Mill is a Cambridge-based charitable organisation creating opportunities with young people, families and local communities, across Cambridgeshire and Peterborough to overcome disadvantage, promote inclusion and develop personal, social and spiritual wellbeing. Established in 1980 by local churches and working in partnership with a range of other organisations, Romsey Mill is a charity with a Christian ethos, working openly and inclusively with people of any faith and none.
We want to appoint a fundraiser who will work alongside the team to help secure and grow income; and who will be responsible for researching and writing funding applications to charitable trusts and statutory bodies to fund our programmed work to transform young lives, and preparing outcome and impact reports for funders.
This is an exciting opportunity for an experienced fundraiser, or somebody with strong transferable skills, to make an impact with a creative and compassionate local charity making a lasting difference for good with vulnerable young people, children and families in Cambridgeshire.
To be successful in the role you will have an understanding of what is involved in securing grants from Trusts and Charitable Foundations and proven experience of making compelling cases for support.
If this sounds like you, this could be your opportunity to join our inspiring team within a much-loved charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description - Internal Communications Manager
Reporting to – Head of Communications, Marketing & Public Affairs
Location – London
Contract: Permanent
Hours – Full time (35 hours)
Salary - £38,895-£40,943 per annum
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
Main purpose of this role
This role will enhance FareShare’s internal communications and strengthen connections across FareShare internal network, ensuring consistent, effective communication with network partners. The successful candidate will be essential in developing and implementing communication strategies that engage and inform internal and external stakeholders.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, comprising 18 independent organisations. Together, we take good-quality surplus food from across the food industry and distribute it to 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. We provide enough food weekly to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s vision
Our vision is of a UK where ‘No good food goes to waste’.
Our mission is to use surplus, fit-for-consumption food to feed the vulnerable in the UK by supporting frontline charitable organisations that tackle the cause of poverty rather than just the symptoms.
Our values run through everything we do and set out a clear framework for us to approach our work: passion, ambition, respect, collaboration, and focus.
The role
This role is vital in strengthening FareShare’s ability to promote its work across the internal network and ensure staff are engaged in the work of FareShare, understand its impact and can consistently communicate its activity.
Working across the charity, the successful candidate will be responsible for developing and implementing internal communication strategies that align with FareShare’s mission and values. This activity includes engaging with network partners to ensure clear, consistent messaging and support the marcomms team’s work in brand awareness and communication effectiveness across FareShare.
Key Responsibilities
Internal Communications Strategy:
Collaborate with the Head of Communications, Marketing and Public Affairs and the senior team to develop and implement effective internal communication strategies, including a schedule of activities for the year.
Design and manage internal communication channels and content, ensuring they resonate with employees and align with FareShare’s values and objectives.
Drive employee engagement through innovative and compelling storytelling.
Measure and analyse the effectiveness of internal communication initiatives, continually seeking improvement.
Support change management processes by providing clear, concise, and timely communication.
Employee Engagement and Advocacy:
Foster a culture of open communication and feedback across the organisation, creating platforms for staff to share ideas, concerns, and successes.
Organise and lead internal campaigns and initiatives to create a sense of community within FareShare.
Recognise and celebrate staff achievements and milestones through internal communications.
Network Partner Engagement:
Act as a liaison between FareShare and its network partners, ensuring consistent and effective communication.
Develop and distribute communications materials that keep network partners informed and engaged.
Internal Brand & Messaging Management:
Work with the marcomms team to ensure FareShare brand use internally and across the network is correct and aligned with FareShare messaging. Ensure brand consistency across all internal communication channels and materials.
Event Support:
Assist in the planning and delivery of internal, such as fundraisers, conferences, and awareness activities with key stakeholders. Ensure the smooth execution of events and maximise engagement opportunities.
Stakeholder Engagement:
Collaborate with internal teams to communicate the impact of FareShare’s work and engage stakeholders. Assist with identifying stories and testimonials to highlight FareShare’s achievements.
Person specification
About you
- A natural storyteller with a creative flair, able to articulate complex ideas in an engaging and accessible manner.
- Passion for creativity, excellence and innovation in your work.
- A team player who brings a positive and collaborative approach.
Experience
- Extensive experience in internal communications, preferably in the not-for-profit or food sectors.
- Demonstrable experience in developing and implementing internal communications strategies that drive engagement.
- Experience managing internal communication channels, including intranets, newsletters, and internal social media.
- Proven experience in change management and supporting organisational change through effective communication.
- Strong experience in stakeholder management and the ability to influence and engage at all levels of the organisation.
- Experience working with network partners or multiple locations to ensure consistent communication.
Skills, knowledge and abilities
- Excellent written and verbal communication skills, including copywriting and proofreading.
- Strong project management and organisational skills to handle multiple tasks simultaneously, meet deadlines, and manage priorities.
- Creative flair and a natural storyteller, able to articulate complex ideas in an engaging and accessible manner.
- Ability to measure and analyse the effectiveness of internal communication initiatives and make data-driven improvements.
- Knowledge of internal communications best practices and tools, including content management systems and intranets.
- Proficiency with Microsoft Office and experience with graphic design software such as Illustrator, InDesign, Photoshop, and Canva (desirable but not essential).
- A self-starter with the proven ability to work independently and as part of a team.
- Knowledge of the not-for-profit sector and, ideally, the charitable/sustainability sector (desirable but not essential).
Values and behaviours
- Commitment to Equal Opportunities.
- Appreciation of FareShare’s mission and strategy.
- Flexible approach and ability to work collaboratively within a team.
- Proven ability to develop and maintain good working relations with internal and external audiences.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Job Description – Operations Manager
IcFEM Dreamland Mission is a Christian charity set up to help fund and support the work of IcFEM in
Kenya. We had been running for almost 20 years with volunteers
running a home-based UK office. Three years ago we employed staff in the UK for the first time. We
currently have income of £350k- £400k a year depending on the projects running. IcFEM Kenya is a
locally run organisation based at Kimilili in Western Kenya. IcFEM Kenya runs community projects as
well as a school and hospital. The past five years has seen our work grow significantly, including the
school and hospital which have developed into large institutions that are valued by the community
in Kimilili and fit well into the local government set up.
We are looking for an individual who is ambitious to see our ministry grow and is experienced at
blending trust in God with human endeavour.
We are seeking an Operations Manager who has experience of the charity sector and is prepared to
be flexible and adaptable to the needs of this small charity. There is the potential for flexibility within
this role and we would be willing to discuss a variation in hours worked. Some occasional evening or
weekend work will be needed, and occasional travel to Kenya is an important part of the role,
particularly to build relationships with the Kenyan team.
Operations manager
Full-Time: 37.5 hours a week or part time/job share considered.
Flexible working available
Work from home
Salary: £30,000-£40,000 PA (Based on experience)
Annual Leave: 25 days PA plus Bank holidays and your birthday if it falls on a weekday. The office
will shut 25th December -1st January and these days will not be counted as part of your leave
entitlement.
Accountable: Chair of Trustees, Treasurer and Secretary
Contract: Permanent (6-month probation)
Handover period: During the probation period some work currently undertaken by Trustees will be
handed over to the post holder. Upon successful completion of the probationary period the post
holder will report to the Chair of Trustees.
Job description
Governance and legal compliance
➢ Review and keep updated UK policy and procedure documentation, writing new policies
where necessary to encompass latest regulations
➢ Regularly review the Safeguarding policy, and risk assessment, with the Trustee who leads
on safeguarding
➢ Work with the Treasurer and Secretary to ensure compliance and deadlines for Charity
Commission
➢ Review “new volunteer” and “new staff member” packs to ensure they meet the legal
requirement of the Charity Commission and all data protection policies
➢ Ensure all staff and volunteers hold correct documentation such as DBS certificates
➢ Ensure compliance with all regulatory authorities and regularly report on these to the
Trustees
➢ Maintain up to date knowledge of Charity policy and procedures
Finance and administration
➢ Manage the charity income and donations, including processing of cheques, bank transfers
and donor management system to acknowledge donations
➢ Grow the number of individuals and churches in the UK who support this charity
➢ Develop and manage donor relationships.
➢ Maintain and develop appropriate financial policies
➢ Manage income from giving sites such as Just Giving, Virgin Giving and PayPal
➢ Manage designated project funds and other finance tasks
➢ Oversee the marketing and communication role to promote the charity
➢ Line manages the Operations Assistant
Project management
➢ Alongside the Operations Assistant, and working closely with the Kenya team, continue to
manage the school sponsorship scheme for IcFEM DEC primary school
➢ Alongside the Kenyan team grow and develop the secondary school sponsorship scheme
➢ Alongside the hospital staff, co-ordinate the UK funded DMH hospital projects including
reports and stories from Kenya
➢ Present own ideas for projects and start to take ownership of new projects
➢ Work with donors including churches to develop current and new projects
➢ Represent the charity externally and strengthen partnerships with all relevant stakeholders
➢ Manage the UK end of Community based projects (e.g. Tree Growing and Bee’s & Honey)
including communications, funding, donor and partner management
➢ Monitoring and evaluation
➢ Set up and manage a monitoring and evaluation system for all UK-funded projects
➢ Provide regular feedback to relevant Trustees or Volunteers who are partners on specific
projects and once a quarter feedback to Trustees meetings
General administration and IT
➢ Oversee regular updates to the website, and social media
➢ Manage enquires both on the telephone and via email
➢ Co-ordinate volunteers both in the UK and those wishing to visit Kenya
➢ Co-ordinate the office including annual leave and day to day planning
➢ Assist Trustees with other administrative matters
Person specification
We are seeking a servant-hearted, emotionally intelligent, self-aware and authentic individual who is
outward looking, a good communicator, level headed and tenacious.
Required experience
➢ Have had extensive experience of the charity sector
➢ Book-keeping, banking or other finance skills and/or experience
➢ Experience of managing teams including volunteers
➢ Proven track record of being a team player
➢ Proven track record of managing charity offices and projects
➢ Experience of working with the highest levels of discretion, integrity and honesty.
Desirable experience
➢ Experience of working in East Africa
➢ Experience of using Beacon Donor Manager, and Xero finance manager systems, and if not
willing to learn
➢ Experience of managing online donor platforms
➢ Experience of website management
➢ Educated to degree level in relevant area or relevant professional qualifications
➢ Fundraising experience
➢ Experience of marketing in a charity setting
➢ Experience of working with volunteers
Required skills and abilities
➢ Able to work with minimal supervision
➢ Good relationship management skills
➢ Have tact and diplomacy skills
➢ Excellent written and verbal communication, marketing and PR skills
➢ Have excellent IT skills including Excel and the ability to learn website management
➢ Highly organised, able to manage multiple tasks at once and under pressure, and adept at
building good relationships
➢ Able to foster a culture of innovation and initiative-taking, creating a ‘can do’ atmosphere
that values everyone’s contribution and coaches out the best in the team.
Desirable knowledge
➢ Be up to date with charity law and have experience of coordinating policy and procedures
➢ Educated at least to A level or equivalent with GCSE passes English and Maths
➢ Knowledge of charity governance and developing new policies for growing charities
Personal qualities
➢ An active Christian faith with an openness to engage in devotions in the office
➢ Willing to work with ethos of a Christian Mission including partaking in prayer meetings and
church meetings
➢ Model professionalism and a passion for excellence.
➢ Willing to be flexible and work some evenings
➢ Comfortable lone working or with only one colleague
➢ Be willing to travel to Kenya when required
This job has an occupational requirement under Schedule 9 of the Equality Act 2010 to be held by an
active, practising Christian who assents to our Statement of Faith.
Please send a CV with 2 references and a maximum of a 2 page cover letter
The client requests no contact from agencies or media sales.
Website and Digital Fundraising Manager
Position: Website and Digital Fundraising Manager
Location: Remote, regular travel to London expected
Contract: Permanent
Hours: Full-time
Salary: £35,700 - £38,588 per annum
Closing Date: 8th July 2024 at 12pm
Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.
About the Role
Now is an exciting time to join the organisation. You will lead on the back-end functionality of our website and spearhead our digital campaigns. In this role you will be leveraging cutting-edge tools and platforms to enhance donor engagement, supporter acquisition and supporter journeys, also supporting offline channels, creating a great supporter experience for anyone who finds the organisation online.
This role will ensure as potential supporters seek us out and/or visit our website as a result of seeing offline propositions, the messaging is consistent, and if they choose to donate, they have an excellent experience.
Key responsibilities include:
- Review our existing website and lead a project to transition to a new platform, including seeking a provider and implementation.
- Review and improve the online giving experience.
- Potentially recruit a digital content role to provide relevant content to engage our audiences.
- Main responsibility for the technical back-end functionality of the organisation's website, working closely together with the Digital Communications Manager who leads on content and front-end.
- Managing the relationship with the organisation’s web-agency, scoping, and leading development projects.
- Work closely with colleagues to understand and ensure the best possible supporter experience and journey.
- Analytics and reporting.
- SEO optimisation.
- Email marketing.
About You
We are looking for a team player with a positive mindset and technical expertise in website management and digital fundraising.
You will need to have the following skills and experience:
- Proven Website management experience, excellent knowledge of working in CMS systems and leading on more complex back-end and development projects.
- Proficient in effectively using data analysis tools (Google Analytics, Tag Manager) and user experience optimisation tools (HotJar), to inform future website projects to optimise traffic and experience.
- Email marketing experience, proficient in using Mailchimp, writing copy and setting up more complex email journeys.
- Digital Fundraising experience, with a track record setting up digital advertising.
- Experience producing budgets, reporting variances against the plan and re-forecasting.
- Strong copywriter email content.
- Strong understanding of fundraising and the role of digital in supporting on and offline activity.
- Team player who enjoys working collaboratively with colleagues.
- Excellent interpersonal skills, with listening abilities.
About the Organisation
Established in 2006, The organisation is a UK-based, international charity dedicated to bringing solar power to rural communities in sub-Saharan Africa.
Currently, there are nearly 600 million people in sub-Saharan Africa living without electricity. When the sun goes down at night, families are reliant on dangerous and expensive forms of lighting, such as candles and kerosene lamps.
The organisation is pioneering innovative enterprise programmes that tackle poverty and climate change by providing access to clean, safe solar light to homes, clinics, and schools. To date, they have distributed over 2.3 million lights, directly impacting over 11 million people. Families across the continent can now rely on safe, renewable solar lights as the sun sets, but there is still a long way to go to achieve universal access to energy, and we are stepping up our efforts to ensure communities otherwise left behind will have access to solar energy, creating instant sustainable change for people and the planet.
How to apply
Applicants are invited to email their CV and a covering letter, explaining how their skills and experience meet each criteria in the person specification.
You may have experience in areas such as: Website, Digital Content, Content, Marketing, Digital Marketing, Social Media, Content and Media, Media and Content, Digital Marketing Content, Website Manager, Digital Content Manager, Content Manager, Marketing Manager, Digital Marketing, Manager, Social Media Manager, Content and Media Manager, Media and Content Manager, Digital Marketing Content Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location: Nottingham
Contract Type: Permanent/ Full time
Salary: £55,000 to £65,000
Hours: 40
YMCA Robin Hood Group are recruiting a Psychologist to join our not-for-profit children’s trauma-informed, therapeutic residential care service with homes across Nottinghamshire and East Riding.
If you are looking for a new challenge where you can make a demonstrable difference to children within our homes and form part of a brand new, in-house clinical team, this could be the next step in your career. Whether your experience sits within the NHS or private sector, we are looking for you to bring your clinical excellence to our transformative organisation.
Our suite of children and young people’s residential services provides trauma-informed care to looked after children with complex trauma presentations, mental health difficulties and/or risk behaviours. As a key part of our team, you will work directly with the children and young people to complete psychological assessments and trauma informed interventions.
You will provide support for recovery through the Ashurst Mastery Model which promotes assets, reduces barriers, prevents and mitigates the impact of trauma and prevents harm and/or re-traumatisation. You will also work with the Home staff teams and facilitate psychologically informed consultations, reflective practice sessions and a skills based intensive training programme with ongoing learner guidance.
Working predominately within our Nottingham homes, you will work Monday to Friday, 40 hours per week, generally 9am - 5.30pm but with a degree of flexibility to support the needs of the children. You will also join the on-call rota and provide cover for crisis calls.
In order to be considered for this position, you must hold:
• Doctorate or Stage 2 qualification in Clinical/ Forensic/ Counselling Psychology;
• HCPC Registration as a Clinical/ Forensic/ Counselling Psychologist;
• Membership with the BPS; and
• Post qualification experience in a setting relevant to the post.
• It would be highly desirable if you have undertaken training in risk psychological/risk assessments and inventories including, amongst others:
• Becks Youth Inventories BYI-II
• Structured Assessment of Violent Risk in Youths (SAVRY)
• Millon personality assessments (M-PACI and MACI)
• Weschler Intelligence Scale for Children Version 5
• Conners – 4
• Autism Diagnostic Observation Schedule.
It would also be desirable if you have undertaken training in modes and models of intervention such as:
• Level 1 and Level 2 Training in Eye Movement Desensitisation and Reprocessing Accredited
• Dialectical Behavioural Therapy Cognitive Behavioural Therapy
• Mentalization-Based Treatment
• Supervision
You must hold a driving license to enable working across our entire geographical areas as we also have residential care homes in Newark, Goole and Selby, where you may also work with the children in those homes.
This is a tremendous opportunity to be part of a team making a real difference to the lives of children; as a not-for-profit operator, we put the needs of the children ahead of profits and your work will directly impact the children in our care.
We have an organisational culture based on learning and development and we would be happy to continue to support and further your continual, professional development.
This post is subject to a satisfactory enhanced DBS check paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.
Benefits:
We offer the following benefits from day 1 of your employment with us: Equivalent of 27 days annual leave (plus bank holidays) increasing 1 day each year for your first 5 years! Workplace pension with Royal London (3% employer contribution, 5% employee contribution) 4 x Life Insurance/Death in Service whilst in the pension scheme Reduced school holiday childcare places at YMCA Camp Williams Nottingham & Newark 10% off in our hospitality venues including the Malt Cross and the Café at our Activity Village in Newark. Pastoral support Cycle to Work Scheme Excellent opportunities for development and progression Support for further study up to post-graduate level 7 courses to support your development £500 refer a friend scheme applicable across the Group Regular ongoing inhouse training Eligible to join the Blue Light Discount scheme Staff events and annual celebrations On passing your
probation, you can select from one of the following additional benefits: Private medical and dental cashback scheme with Westfield Health and access to Westfield Rewards for high street discounts £120 cash annual contribution towards either: Travel costs or; Childcare costs or; Private gym membership.
You may have experience in the following: Behavioral Health Specialist, Mental Health Consultant, Therapeutic Services Coordinator, Wellness Counselor, Psychosocial Support Advisor, Emotional Health Advisor, Counseling Services Manager, Psychological Services Coordinator, Therapy Program Director, Mental Wellness Facilitator, Trauma Support Specialist, Counseling Program Officer, Mental Health Program Manager, and Therapeutic Services Director.
REF-215137
The Place exists to develop, nurture and celebrate dance ideas and experiences for all. People will flock to watch and enjoy dance in our theatre, on tour or online, study dance with some 250 of the most diverse and extraordinary dance artists at London Contemporary Dance School, or with other young people in our Centre for Advanced Training.
Our Development Team deliver transformational change in fundraising activities in order to support The Place to achieve it’s unprecedented vision for a 'world with more dance'. As we evolve our business model we have taken time to understand where the opportunities are in terms of sustainable future fundraising for The Place and, in particular, this role reflects our ambition to continue to grow individual giving. The Development Manager position is a key part of the team. Working with the Director of Development to meet the annual fundraising targets.
This is an open-ended permanent contract. This is a full-time position (equivalent to 40 hours per week). These hours are inclusive of a one-hour paid lunch break each day. Your hours of work will be agreed with the line manager.
Some of this post holder's key responsibilities will be to:
- Identify a pipeline of prospects to support the organisations artistic and education activities.
- Lead the development and delivery of creative and compelling cases for support from individuals as well as tailored cultivation plans.
- Design and deliver a schedule of innovative donor cultivation and stewarding events.
- Undertake appropriate research and networking to identify opportunities to fund activities across the organisation.
- Support on the cultivation and stewardship of Corporate supporters.
- Take ownership of relevant development enquiries (via post, email, website etc.) ensuring follow up is actioned as required.
- Work with the Communications department to produce material to facilitate fundraising activity and regularly update the website.
- Attend events and performances at The Place as appropriate/required.
- Keep up to date with current and future trends affecting philanthropy and donor recruitment, making recommendations that will inform our approach.
If this sounds like the job for you, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Associate Advocate
Service: Coram Voice
Contract Type: Associate
Hours: Flexible to meet the needs of the service
Salary: £17.65 per professional hour; £8.825 per hour travel time; £0.45 per mile for mileage
Location: Home based with travel to the locations of young people accessing Coram Voice’s services. We are looking for Associate Advocates able to travel to locations across Greater London, Berkshire, Windsor and/ or Maidenhead
About Coram:
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice:
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice exists to enable and equip children and young people to hold systems to account, to challenge and support them to do their jobs properly and to uphold the rights of children and young people to actively participate in shaping their own lives.
Coram Voice strives for a society which recognises, and willingly accepts, its responsibilities to children and young people, where the inequalities and discrimination they currently face have been eradicated. Where those children and young people are fully engaged in all decisions that are made about their lives. Where the views, needs and feelings that they express are at the core of those decisions.
Our Advocacy services we provide advocacy direct to children and young people in a variety of situations. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
About the Role
You will work directly with care experienced children and young people and those on Child Protection Plans providing them with advocacy support in the community and a variety of settings.
You will empower and support them to ensure their voices are heard within decision–making processes that effect their lives.
You will be a capable ambassador for Coram Voice with the ability to engage effectively with professionals, carers, other stakeholders and most importantly children and young people.
If you have the necessary experience and skills and a commitment to promoting the rights of young people, we would like to hear from you.
Recruitment process
Shortlisting will be undertaken by our Children’s Rights Managers. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.
Returning your application:
- We cannot accept general CVs.
- When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.
Closing date: Rolling until 23:59pm, 10th July 2024
Interview date: Rolling until 19th July 2024
General consideration for applications:
- DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
- Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
- Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
TEAM MANAGER (FAMILY SERVICE)
JOB DESCRITPION
Title: Team Manager Family Service.
Reports to: Head of Primary Care & Family Services
Direct Reports: Senior Family Support Worker and Senior Family Coordinator
Key Relationships: Senior FSW/FC’s, FSWs, FCs, Service Users, Commissioners, Family Support Service, Children Services, Schools and other key stakeholders.
Location: Hybrid, with some travel across Hampshire
Hours: 37 hours per week, permanent
Salary £32,000
Main responsibilities
· To manage and oversee the day to day running of the family service, ensuring it is operating in a safe and effective manner.
· To monitor the quality-of-service delivery and ensure its high standards through regular and planned series of observations, audit and review.
· Lead on monitoring outcomes against the Supporting Families Programme framework criteria.
· To report on and collate monthly and quarterly data collection.
· To attend quarterly Commissioner meetings.
· Lead on the recruitment of Family Support Workers
· Support the Head of Family Services in overseeing the continual development of the Family Service.
· To engage and encourage appropriate referrals to the service by regular attending Early Help Hub/Family Hub meetings.
· Liaise with the Head of Family Services to ensure all new projects are adequately resourced and completed accurately on budget and on time.
· Identify gaps in services and opportunities enabling Havant and East Hants Mind to meet local needs and secure new funding streams.
Key Duties
· To manage and support the Senior Family Support Worker and Senior Family Coordinator.
· To oversee both Seniors, Family Support Workers and Family Coordinators ensuring effective service delivery and requirements set out as KPI’s are met and maintained.
· To identify and manage FSW’s sickness absence and performance management where applicable.
· Provide appropriate monthly supervision to both Family Team Seniors.
· Lead in the recruitment of family workers, development of job specifications, staff recruitment, staff induction programmes, appropriate supervision and support training for new staff and volunteers.
· Supervise Safety Net recording system and ensure staff are managing workload efficiently and achieving a high standard.
· Helping to ensure new funding streams are maintained by implementing delivery in practical and cost-efficient ways.
· Manage the process of allocating new cases to FSW’s and FCs, ensuring key performance indicators are met.
· Collate monthly performance data to evidence accurate information of family case participation and engagement.
· Contribute to the delivery of accurate quarterly reports using both qualitative and quantitative data reflecting client outcomes, information for senior management and decision making.
· Oversee monthly and quarterly data collection to support and evidence the contractual relationship and requirements are met.
· To attend and contribute to the quarterly contract review meetings with Commissioners.
· To maintain up to date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.
· All employees have a duty and responsibility for their own health and safety and the health of safety of colleagues, members and the general public.
· To authorise annual leave ensuring that sufficient staff are covered effectively.
· Maintain and hold clear and firm personal and professional boundaries.
· Attend training and undertaking professional and personal development related to your goals and the needs of the service. This includes personal and professional reflective practice.
· Participate in work/performance related supervision, appraisal & workplace wellbeing supervision to ensure you are remaining well at work and fulfilling your potential, delivering in line with personal and professional expectations.
· Attend meetings & representing the organisation as required.
· Support the work of the wider Havant and East Hants Mind Charity as required in line with what would be reasonably expected from you.
Competency: (Essential & Desirable )
Essential:
To demonstrate compatibility with HEH Mind’s aims, objectives and values.
Experience of working in related voluntary sector or statutory organisations.
Experience in managing and overseeing large teams
Experience of line managing staff for a minimum of 2 years
Have good knowledge of resources/services/agencies within Hampshire localities/districts.
Desirable:
Experience of working with families with complex needs (minimum 2 years’ experience)
Experience of working in a supportive environment with families, children and young people where there are mental health issues.
Education and Life Skills - Essential
Educated to a Degree level, or equivalent.
Understanding of the impact of mental health needs on families
Ability to use Microsoft Office programmes including Word, Excel, Outlook and data inputting of client details and statistics
Good communication skills – verbal and written
Patient and calm demeanour, with a good understanding of Empathy and Compassion.
Team player
Organisational Skills - Essential
Ability to organise and prioritise key tasks related to the contract requirements
Ability to work on own initiative and respond with flexibility.
Understand the importance of time management
General - Essential
Understanding of Equal Opportunities and Diversity.
Ability to work flexible hours to support the teams needs,
Ability to participate in management supervision
Be able to recognise when you need to ask for help.
Car owner driver
The client requests no contact from agencies or media sales.
Job Title: Advocate
Service: Coram Voice Manchester
Contract Type: Permanent
Hours: 21 hours per week
Salary: £13,104 - £13,380.60 per annum (£21,840 - £22,301 FTE)
Location: Home based with travel across Manchester.
About Coram:
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice:
Coram Voice exists to enable and equip children and young people to hold the system to account, to challenge and support it to do its job properly and to uphold the rights of children and young people to actively participate in shaping their own lives.
Coram Voice strives for a society which recognises, and willingly accepts, its responsibilities to children and young people, where the inequalities and discrimination they currently face have been eradicated. Where those children and young people are fully engaged in all decisions that are made about their lives. Where the views, needs and feelings that they express are at the core of those decisions.
Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.
Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
Our Advocacy services we provide advocacy direct to children and young people in care, in need, in custody and to care leavers and children and young people with mental health needs. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
About the Role:
You will work directly with care experienced children and young people and those on Child Protection Plans providing them with advocacy support in the community and in a variety of settings.
You will empower and support them to ensure their voices are heard within decision–making processes that effect their lives.
You will be a capable ambassador for Coram Voice with the ability to engage effectively with professionals, carers, other stakeholders and most importantly children and young people.
If you have the necessary experience and skills and a commitment to promoting the rights of young people, we would like to hear from you.
Returning your application:
- We cannot accept general CVs.
- When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
- Applications must be fully completed.
- If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.
Closing date: Sunday 14th July 2024 at 23:59
Interview date: Monday 22nd July 2024
General consideration for applications:
- DBS checks: all posts are subject to an enhanced Disclosure and Barring check.
- Training: All successful candidates are required to complete our compulsory training programme which includes training in Advocacy (Being a Voice) Safeguarding and Diversity
- Conflict of interest: the independence of the service is important to Coram Voice. Prospective applicants need to raise any other potential conflicts of interest when initially contacting Coram Voice about this post.
Coram Voice is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help. We are committed to the safeguarding of children and will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278
The client requests no contact from agencies or media sales.
Role Title: Senior Technical Specialist- Girls’ Rights
Salary: Band D £46,537- £47,822
Location: London
Tenure: Permanent
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want. ActionAid UK is looking for a passionate and experienced Senior Technical Adviser to join our Feminist Research & Policy team. This role is crucial in our efforts to become a feminist, anti-racist, and decolonial organisation, and to promote a world where women and girls are valued and can exercise their rights to economic security, wellbeing, safety, equality, and voice.
Are you a keen advocate of women and girls’ rights in emergencies?
Are you seeking a challenging, rewarding, strategic and impactful role?
Do you have experience experience with designing, monitoring and evaluating Girls Rights programmes, with particular commitment to girl-led approaches?
Have you proven experience of using research and programme’s findings to develop advocacy strategies and influence policies and donors?
Then we'd love to hear from you!
As the Senior Technical Adviser, you will bring your expertise, researching skills and commitment to prioritising girl-led approaches to programming research and advocacy. You will work closely with Women’s Right’s Organisations (WRO), Girls’-led Organisations (GLO), Federation Members, girl-researchers, and AAUK advocacy colleagues to co-create the Girl-led Action follow up to Girl-led research. This will involve working with girls to bring about the change they want to see through their research findings.
A key purpose of the technical advisers in the team is to provide policy, advocacy and influencing advise and technical advice to support resource mobilisation and programme quality (when expertise is not in the Federation). Another key purpose of this role is to strengthen AAUK’s reputation as an organisation taking an intersectional feminist, evidence-informed, and decolonial and anti-racist approach to girls’ rights’ research and action, programming and resourcing.
The post holder will have strong, practical experience in developing, supporting, and evaluating the impact of intersectional research led by girl and programming on Girls’ Rights in particular programming that supports adolescent girls’ leadership, reproductive health, prevention and response to harmful practices impacting girls (including early forced and child marriage and FGM/C), gender equality within schools and communities, girls economic rights, and community mobilisation to prevent and respond to violence against women and girls.
Please review the JD for full details-this role will involve international travel.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
About Us
London Legal Support Trust’s mission is to help free legal advice providers in London and the South East be more resilient and sustainable. Through grants, advice and infrastructure development, we help to ensure they can continue providing vital and life-changing legal advice to people who otherwise could not afford to defend their rights.
Access to justice is a fundamental right; without it people are at risk in almost every aspect of their lives, from employment to housing and everything in between. We exist to ensure that everyone has access to appropriate legal support when they most need it – and that lack of financial means is not a barrier.
Our partners, the legal advice centres, help thousands of people every year to access justice and to have their voices heard.
- We support law centres and other legal advice agencies in London and the South East by providing them with grant funding alongside other forms of support.
- We offer our knowledge and experience of the sector to help legal advice agencies become more sustainable.
- We work in partnership with other grant-making bodies to get vital funds out to charities and civil society organisations, to help people that face challenges such as lack of food, isolation, debt, homelessness, domestic violence and mental ill-health.
We raise funds for this work, predominantly through mass-participation fundraising events. Our biggest event, The London Legal Walk, is the biggest event fundraiser in the legal calendar. In 2023, over 16,000 people took part from across London’s legal sector – from judges and barristers to law firms, law students, legal advice providers and other supporters – to raise over £900,000 for free advice services in London.
About the role
We are recruiting a Programmes Manager to work across projects in our Sector Support programme. Working closely with the Head of Sector Support and Grants, they will manage relationships with beneficiaries and partners, coordinating monitoring and evaluation, and ongoing development of grants programmes. We strive to operate in alignment with IVAR Open and Trusting Grantmaking commitments.
This is an opportunity for you to use your excellent project management skills to build relationships with delivery partners; organisations who work on the frontline of social welfare legal advice.
Working in an energetic, friendly and busy team, you will be able to make a significant and positive contribution from the start. We are a small organisation making huge strides in our mission for making access to justice available to more people in need.
About you
We are looking for a proactive and motivated person – an enthusiastic Programmes Manager who can help deliver an ambitious sector support and grants programme in support of a vital cause.
A clear communicator, you will have a passion for social justice and enjoy engaging and working constructively with a wide range of external agencies, partners, and community groups to achieve positive outcomes.
Utilising your strong organisational skills to develop and manage projects, you will relish the opportunity to work within the small LLST team to help develop practical and strategic support offers for free legal advice agencies.
Benefits
- 25 day of annual leave (pro-rata for part time) plus bank holidays (pro-rata for part time). Allowance increases due to years of service to 27 days for 2+ years, 29 days for 4+ years and 31 for 6+ years.
- 5% Employer pension contribution
- Hybrid working
- Flexible working options
- Employee Assistance Programme
- Continuing professional development opportunities
We are open to flexible working and part-time options for the right candidates, including job shares if the right mix of experience can be found.
How to apply:
To apply for this role, click the ‘quick apply’ button and submit a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification. Please read the Recruitment Pack for full details before applying.
Recruitment timeline:
Closing date: 9am, Monday 15 July 2024
Interviews: Week commencing 22nd July
The successful appointment is subject to satisfactory written references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"Your support has been incredible. You are probably and will always be number one in the list of people who made a positive impact on his life" KEEN London parent. Our Service Coordinators change lives - could you?
KEEN London is a small but growing charity. Our vision is that every child has the chance to enjoy sports and leisure activities and none are left behind due to disability. Demand for our service is high: currently, over 100 families across London are members of the KEEN family and we provide over 4,000 hours of supported care every year to disabled children, who we call our ‘athletes’. As part of a small team, you have the chance to make a real difference in the lives of children with additional needs.
We're seeking an enthusiastic and proactive individual to join our team in the role of Brent Service Coordinator. This position plays a pivotal role in the development and delivery of our unique, beloved 1:1 sessions for children with additional needs. We're looking for someone who is not only self-motivated and highly organised but also possesses experience working with disabled children in various settings, including play, educational, or social care, with a specific focus on autism and learning disabilities. Your passion for providing top-quality activity and support services to our children and families is paramount.
Every week during term time, children aged 5-11 attend our 90-minute KEEN London sports and games sessions, where they receive personalised support from our dedicated team of volunteer coaches. Our Brent site is the newest addition to the KEEN London community and you'll play a crucial role in its continual development. We have just completed our two year pilot and are looking for a candidate to build on this foundation. As the Brent Service Coordinator, you'll be solely responsible for the front line delivery of the Brent service: planning, safety, and creating a fun and inclusive environment for all. This will involve working closely with our athletes and their families, supervising our team of volunteer coaches and engaging with the local community. Additionally, you'll oversee the organisation and execution of off-site trips and contribute to the organisation of our annual residential trip.
You'll be working closely with our Head of Operations and Fundraising Manager to capture our impact and promote our services effectively. It's essential that you embody KEEN London's values of inclusivity, compassion, commitment to high standards, trustworthiness, respectfulness, accountability, and above all, fun.
If you're an enthusiastic individual with a passion for promoting fun and active experiences for disabled children, we'd love to hear from you.
Role type: Permanent
Hours: Part-time, 21 hours, to include every Saturday (9:30 am - 14:30 pm) during school terms (and some outside term time).
Salary: £27,300 pa, pro rata’d (£16,380 for 21 hours)
Reports to: Head of Operations
Location: Office in N4 Saturday venues in Wembley region, Hybrid working arrangements available
Closing date: 5 July 2024
Responsibilities:
Delivery of core services
● Ensure the safe and effective running of weekend activity sessions in your area of London (every Saturday during term time)
● Ensure the safe and effective running of other services in development
● Plan, risk assess and deliver offsite trips
● Act as Child Protection Officer and First Aider for activities in your area
● Manage the session and lead volunteers in the delivery of a varied programme of activities
● Contribute to the development and delivery of new services
Service Delivery Admin
● Analyse attendance, service delivery and impact data
● Communicate with families about upcoming sessions and other information
● Update existing athlete profiles and create profiles for new athletes
● Proactively manage and prioritise the athlete waiting list
● Work to promote services in your local area
Volunteer Coordination
● Liaise with the Volunteer Manager regarding volunteer attendance
● Brief/debrief volunteers every session, including information on children, safeguarding and health & safety procedures
● Pair volunteers with athletes every week, matching volunteer experience with athletes' need
● Plan and deliver a high-quality activities programme for each weekend session
● Support Volunteer Manager to deliver volunteer training sessions on occasional weekday evenings
Required Experience and Skills
Essential Skills
● Experience working with disabled children specifically including autism and learning disabilities.
● Knowledge of safeguarding and child protection legislation
● Excellent time management skills
● Strong communication skills
● Ability to remain calm in a crisis and handle difficult situations
● Ability to work independently and as part of a team
● Ability to monitor and maintain safe working practices
● Data input and analysis
Desirable Skills
● Experience managing a team of volunteers
● Knowledge and experience in CRM systems
Benefits
Benefits
Company Pension
Employee Assistance Programme
22 days annual leave, in addition to bank holidays (pro rata)
Birthday Leave
Subsidised social events
Subsidised eye tests and glasses
Employee Loan Scheme
Disability Confident Employer
Season Ticket Loans
Closure of office between Christmas & New Year period (typically 3 days, not taken from annual leave
entitlement)
Flexible working options
Training and development to support your learning and growth
Free tea and coffee in the office!
How to Apply: email your CV and supporting statement to us by midnight on 5th Juky 2024. If you're feeling creative, sending us a video as your supporting statement is more than welcome
Every child has a chance to enjoy sports and activities, and none are left behind due to disability.
The client requests no contact from agencies or media sales.
Islington Centre for Refugees and Migrants is looking for a committed and motivated Head of Operations (Digital). Do you want to utilise your skills to help refugees and asylum seekers in London? Have you got excellent people skills and a welcoming and supportive nature? Do you have excellent digital and technical skills required to run our online school? If so, this exciting opportunity could be for you. Islington Centre for Refugees and Migrants has been helping to integrate refugees since 1997. We engage with our clients each day and are currently working online and in person. We operate online and from the Centre’s premises in Islington. We create a community, teach English, provide a support service and a therapeutic and creative space with arts activities and sports that help people who have suffered trauma. The Centre has strengthened its funding base and broadened its income streams over the last three years. We are looking for a suitable candidate to work with our team to ensure our operations and online and digital inclusion programmes run smoothly. In addition to online and digital skills, the role requires someone who is resilient, professional, self motivated with a strong work ethic and determination, attention to detail, the ability to make decisions and strong empathy for the clients we work with. If you’d like to apply, please download the job description and person specification and Application Form and complete and upload to Charity Job.
Please note we CANNOT accept applications without a completed Application Form.
Closing date: Thursday 4th July 2024
Interviews: Tuesday 9th July 2024
Our mission is to offer people the emotional support, practical tools and sense of community they need to be happy and have a decent quality of life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a senior youth worker you will be part of the team at Carney’s community, involved in the running of the youth boxing sessions, youth club and bike workshop. The post will start before the lead youth worker is on maternity leave to allow you time to get to know the team, the young people and for effective handover when you will be given responsibility for overseeing the youth club and bike workshop sessions and work in partnership with the head coach to run the youth boxing sessions. You will also manage a small team of sessional youth workers. You don’t need any particular experience in boxing or bike maintenance, but we are looking for people with experience of working with and supporting young people aged 11-18.
We have the option of working between 3 and 5 days a week, but you will be required to work Monday, Wednesday and Thursday between 12.30pm and 8.30pm when our sessions run.
Please provide a cover letter detailing why you would be suitable for the job, with reference to the job description.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Finance Officer to join our team in Birmingham, with hybrid working (two days a week in our Birmingham office and three days working from home). In return, you will receive a competitive salary of £25,500 - £29,000 per annum.
NGA is an independent, not-for-profit national membership organisation for state school governors, trustees and governance professionals in England. Our work aims to improve the educational standards and wellbeing of young people by increasing the effectiveness of governing boards and promoting high standards. As expert leaders in school and academy governance, we provide information, advice, guidance, professional development and e-learning.
About the role:
We are currently looking for an experienced Finance Officer to undertake operational finance activities and tasks in our small, friendly and flexible charity. The ideal candidate will perform finance tasks to support the Head of Finance through to end of year audit. You will liaise with a wide range of people by email and phone in a professional manner.
Benefits of working for NGA:
- Competitive salary of £25,500 - £29,000 per annum.
- Annual leave entitlement of 25 days (FTE) increasing to 27 with continuous service, 8 days bank holiday and 3 days Christmas closure, with the ability to buy and sell annual leave
- Employer contribution pension scheme at 7%
- Hybrid working (between our Birmingham office and home working) and other flexible working arrangements on request
- Wellbeing support through our employee assistance programme
- A healthy training and development budget (CPD) with a wide range of learning and development opportunities
- A commitment to environmental sustainability includes a cycle to work scheme and encouragement to use public transport, including railcards
Key responsibilities of our Finance Officer will include:
- Working closely with Head of Finance to ensure receipts are recorded correctly on Sage 50 and membership accounts are validated/activated on Sage CRM as required
- Sales ledger converting sales quotes through the CRM into invoices on sage 50 and issue the invoice via email. Issue reminders for new and existing membership subscriptions, training, consultancy etc and ensure these are emailed to members
- Assisting with the credit control function, chase outstanding payments for membership renewals and new customers by phone, email
- Posting letters attached with a copy invoice to members chasing the outstanding payments – on a monthly basis
- Entering supplier invoices/expense claims, collate supporting receipts, and get appropriate authorisations for payment per policy.
- Setting up bank transfer supplier payments for dual authorisation.
- Monitoring the Finance mailbox and personal mailbox daily and action all queries, change requests in 5 days turn around.
- Monitoring and action online finance queries and redirect queries to the correct departments.
What we’re looking for in our ideal Finance Officer:
- Minimum of 2 years’ experience in a customer service environment.
- Excellent customer service skills.
- Experience of providing support via an online helpdesk and over the telephone.
- Knowledge and experience of working with databases and CRM systems.
- Experience in providing effective and efficient administrative support to an organisation.
- Clear verbal and written communication skills.
- Professional telephone manner and interpersonal skills.
- Excellent administration skills within a busy office environment
- The ability to analyse and translate data for reporting purposes.
Closing Date: 9am on Friday 22 July 2024
If you feel that you are the right candidate for the role as our Finance Officer or would like to find out more information about the role, then please click ‘apply’ now.We’d love to hear from you.