Safeguarding officer jobs in friern barnet, greater london

SLRA is a well established local migrant support organisation working alongside refugees, asylum seekers and other migrants who are at risk or in crisis due to immigration issues. Our committed, supportive team works alongside local volunteers to provide a range of services including advice and casework, supportive group sessions, youth casework and activities for families and young people. 

We are looking for a Youth Caseworker to work alongside young refugees, asylum seekers and other young migrants who are at risk or in crisis, to ensure that they can access their statutory rights and achieve their full potential. The Youth Caseworker will provide holistic casework, advice and practical support to young people aged 14 to 24 years, working closely with statutory and voluntary organisations to ensure that the immediate and longer-term needs of young people are met.

We would love to hear from you if you have:

• Substantial experience of working with refugee, asylum seeking, unaccompanied asylum seeking and/or other migrant children and young people in the UK, along with experience of delivering casework, advice and advocacy support.
• Knowlege of the issues faced by refugee, asylum seeking and vulnerable migrant children and young people, and the policy and legistration which affects them.

​Benefits include:

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays. 
• Additional long service annual leave days up to a maximum of an additional 5 days per year. 
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution. 
• Commitment to staff learning and development.  
• Cyclescheme and travelcard loans. 

Deadline: 9am Monday 26th May

We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Join Our Team!

The National Federation of Young Farmers' Clubs (NFYFC) is seeking a dynamic and experienced Fundraising Manager to develop and implement strategies for securing funding from trusts, grant-making bodies, and corporate partners. This role is crucial in ensuring NFYFC’s financial sustainability and growth, collaborating with team members and engaging with our vibrant community of young farmers.

Location: Home-based in the UK, with regular national and international travel

Contract: 2 years with the possibility of extension dependent on continuation of funding.

Reporting to: Chief Operating Officer

Salary: £65,000 to £70,000.

Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.

WeProtect Global Alliance will not be responding to expressions of interest or applications sent by third parties (agencies, brokers or recruitment specialists).

We require a highly skilled and motivated individual who has strong ethical standards and demonstrable commitment to the values of WeProtect Global Alliance to help plan, coordinate, implement and track our existing and new global strategy to ensure that our members collectively work together to create a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.

The successful candidate will demonstrate considerable professional experience in a comparable role and a genuine passion for child protection. They will have a strong track record in developing, harnessing and deploying policy and research outputs to support and collaborate with the WeProtect Global Alliance community to develop real world solutions to make the digital world safer for children and young people across the globe.

Politically, commercially and financially astute, you will have a broad range of skills. You will be able to build relationships and work effectively with a broad range of global partners (who often hold competing views and opinions). You will confidently and comfortably support often ambiguous and sensitive negotiations with diverse stakeholders as we develop and implement the organisation’s new global strategy.

You will be able to focus on both the detail and the bigger picture in a complex policy and legislative landscape and be an inspirational and supportive team player who will live our values, shine confidently as a key member of the senior management team, be a role model to our brilliant research manager and policy manager and ambassador when engaging with members and external partners.

If working on strategy, research and policy, combined with our mission of making the digital world free of harm for children and young people, motivate you to come to work and give your best every day, then this is the place for you and we cannot wait to welcome you!

About WeProtect Global Alliance 

The online world was not created with children in mind and can be unsafe for children and young people to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.

Our Alliance’s geographical reach is unprecedented: 103 governments are members along with 82 private sector companies, 126 civil society organisations and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on the WeProtect Global Alliance website.

WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is overseen by an influential Global Policy Board that the Head of Strategy will work collaboratively with to ensure the Alliance members remain impact and child centred.

Job description

Overall purpose of role

As the WeProtect Global Alliance Head of Strategy, you will lead a small team to build a global network, evidence base and policy portfolio to guide and drive the implementation of our Strategy and mission targets. Your team will provide high level analysis and ask critical questions, supporting the Alliance to identify immediate and emerging issues which may require investigation or exploration, support the Policy Board, Executive Team, Head of Members and Head of Development to navigate key strategic decisions.

You will also work closely with the Head of Members and Head of Development to support the development of new ways of working to harness Alliance members and broader community of practice to understand our collective impact and ensure our secretariat, members and broader organization actively remain relevant and focused on delivering our mission and strategic objectives. 

You will lead the WeProtect Global Alliance Research and Policy work, with key accountability for the following outcomes:

· Work with the Executive Team and Policy Board to implement the existing WeProtect Global Alliance strategy and ensure the forthcoming strategy remains targeted and focused on achieving the Alliance’s global ambition.

· Work with the Executive Team and Policy Board to develop and implement the WeProtect Global Alliance approach, strategy and operational targets on participation and engagement.

· Collaborate with the Head of Members, the Head of Development and MEL lead to collectively build, maintain and oversee our theory of change and operational model to ensure our Strategy remains impactful and has real world impact on the lives of children and young people.

· Provide inspirational leadership and empower our Policy Manager and Research Manager to pro-actively deliver a portfolio of work that will raise the profile of our mission and shift the needle on governmental, public and private sector agencies approaches to child protection and safety in the digital world. This includes overseeing the production of the WeProtect Global Alliance biennial Global Threat Assessment, Model National Response and Global Strategic Response.

· Build and maintain meaningful engagement with a broad range of external stakeholders across the public, private and third sector (including government agencies, advocacy communities, specialist tech and civil society organisations) across the globe to deliver the WeProtect Global Alliance strategic mission.

· Play an active role in building the operational resilience, financial sustainability and compliance capability and capacity of the Secretariat to provide a world class service to our members and Board to ensure WeProtect Global Alliance remains focused on creating a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.

Key Responsibilities

1. To lead the Strategy team, ensuring the research and policy portfolios are informed by best practice to achieve our mission, vision and embody our values.  This includes working across the Secretariat to deliver the existing strategy and collaborate with Executive Team to develop and implement our new strategy.

2. To be a thought leader, keep abreast of external trends and developments and changing circumstances to ensure the WeProtect Global Alliance Strategy remains relevant, targeted and focused on improving outcomes for children and young people in a rapidly changing legislative, operational and technology landscape.

3. To be accountable for strategy, research, policy and cross organisational projects and work streams.  This includes planning and organising relevant performance and delivery areas, being mindful of cross-cutting impacts and priorities.

4. To be accountable for the commissioning, delivery and impact of strategic projects, ensuring they are led and informed by participatory and advocacy principles to reflect the diversity of our membership, embed lived experience, and deliver the WeProtect Global Alliance mission.

5. To ensure the continuous development and effective delivery of the WeProtect Global Alliance Strategy in a fast paced, politically sensitive and rapidly changing external environment, including participating in and leading (where relevant) annual business planning, forecasting, setting, monitoring, reviewing and reporting on budgets and relevant donor requirements to support effective decision making throughout the year.

6. To provide exemplary leadership and line management to staff, including appraisals, supervision, team meetings, delegating, managing, engaging, developing and supporting staff to be the best they can be and achieve our strategic objectives in accordance with our vision and values.

7. Lead and develop effective working relationships with external partners, stakeholders, members and staff to maximise the collective impact of WeProtect Global Alliance (governmental, public, private, civil society and advocacy communities).

8. To take accountability for preparing papers, reports and presentations for internal and external meetings including senior management meetings, executive team, trustee, board and reference groups meetings. To attend, chair, and contribute to meetings, briefings, reviews, due diligence and auditing and compliance activities.

9. Represent the Executive Director and the Chief Operating Officer at internal and external events, share peer responsibility for problem solving challenges, creating a ‘one team’ approach to delivery and deputising were appropriate.

10. To be an ambassador, spokesperson and representative of WeProtect Global Alliance Secretariat at external events.

Expectations

As a member of the Senior Management Team (SMT) you will also have a pivotal role to play in supporting and improving the organisations effectiveness as we develop the WeProtect Global Alliance new strategy, operating model and ways of working to ensure we remain effective, responsive and relevant in an increasingly polarized political landscape as we enter the fourth industrial revolution.

As a global, multi-sector alliance, ensuring equity, diversity and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective.  We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.

1. To attend and contribute to meetings, training and other events as required.

2. To actively participate in our supervision and appraisal process.

3. To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.

4. To travel to meetings and fora which may require the need to work unsociable hours e.g. attending evening or weekend meetings.

5. To adhere to relevant legal and statutory requirements including Data Protection Act and the Health and Safety at Work Act.

6. To use WeProtect Global Alliance resources responsibly.

Person Specification

Essential criteria

Experience

1. Significant senior experience and demonstrable record leading a Strategy Team to deliver an ambitious child centred mission on the global stage.

2. Outstanding leadership and team management experience, including experience coaching and line managing direct reports.

3. Demonstrable effective influencing and negotiation skills and political judgment with a proven track record building productive and impactful professional relationship and partnerships with a wide range of individuals and organisations.

4. Demonstrable experience leading change and transformation with demonstrable qualities as a change agent. 

5. Demonstrable senior management level experience in project management, financial, donor and budget management, monitoring, evaluation and lesson learning across the fields of strategy, research and policy.

6. Significant experience commissioning high quality, high value research and policy projects and able to demonstrate the use of insights in long term planning and impact frameworks.

Skills

1. Outstanding communication skills and ability to effectively engage and build meaningful relationships with internal and external staff and stakeholders at all levels.

2. Outstanding self-management skills to work independently, autonomously and as part of a team, using own initiative and being flexible and adaptable to deliver as ‘one team’.

3. Excellent IT, project management, financial management and donor engagement skills.

4. Demonstrable excellent planning and organisation skills to deliver work to agreed timescales and standards.

Knowledge

1. Knowledge and understanding of WeProtect Global Alliance mission, vision, values and ambition and how it applies to this post.

2. Knowledge and understanding of a child centred approach to participation, advocacy and EDI and how it applies to this post, with a focus on embedding effective policies and processes.

3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection.

Other

1. A willingness to travel and work unsocial hours (time in lieu can be claimed)

2. Commitment to your own continuing professional and personal development

3. To uphold high standards of work, standards and conduct in line with WeProtect Global Alliance values.

Diversity, inclusion and equity

We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups. 

Safeguarding and values

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check. 

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are: 

· Empowerment – collaboration, innovation, challenge

· Accountability – responsibility, delivery, safeguarding

· Respect – honesty, feedback, inclusion

Location: Home-based in the UK, with regular national and international travel

Contract: 2 years with the possibility of extension dependent on funding.

Reporting to: Chief Operating Officer

Salary: £65,000 to £70,000.

Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every years’ service up to 30 days total), life assurance and access to an employee assistance programme.

WeProtect Global Alliance will not be responding to expressions of interest or applications sent by third parties (agencies, brokers or recruitment specialists).

We require a highly skilled and motivated individual who has strong ethical standards and demonstrable commitment to our values to help grow, oversee, retain and actively engage the WeProtect Global Alliance to collaborate, advocate and  members and collectively work together to deliver our vision of a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.

The successful candidate will demonstrate considerable professional experience in a comparable role and a genuine passion for child protection. They will have a strong track record in developing, harnessing and deploying a diverse community of practice to develop real world solutions to make the digital world safer for children and young people across the globe.

Politically, commercially and financially astute, you will have a broad range of skills. You will be able to grow, activate and develop deep connections to nurture, harness and activate our alliance members to deliver our global mission and strategic objectives in a period where we are developing our new Strategy.

You will relish the opportunity to lead and support our member alliance, which currently comprises a broad range of high profile and influential representatives drawn from government, multi and bilateral agencies, global tech communities, NGO and advocacy groups, to focus on delivering real world solutions to often sensitive issues where competing views, political opinions and priorities can make seeking a resolution a challenge.

You will be comfortable supporting our Members Team and Alliance member community to ensure we remain relevant, responsive and impactful in an increasingly polarised political landscape as we enter the fourth industrial revolution. 

You will be able to focus on both the detail and the bigger picture in a complex landscape and be an inspirational and supportive team player who will live our values, shine confidently as a key member of the senior management team, be a role model to our brilliant secretariat workforce and an ambassador when engaging with members and external partners.

If leading, growing and getting the best out of a global community, combined with our mission of making the digital world free of harm for children and young people, motivate you to come to work and give your best every day, then this is the place for you and we cannot wait to welcome you!

About WeProtect Global Alliance 

The online world was not created with children in mind and can be unsafe for children and young people to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.

Our Alliance’s geographical reach is unprecedented: 103 governments are members along with 82 private sector companies, 126 civil society organisations and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on the WeProtect Global Alliance website.

WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is overseen by an influential Global Policy Board that the Head of Strategy will work collaboratively with to ensure the Alliance members remain impact and child centred.

Job description

Overall purpose of role

As the WeProtect Global Alliance Head of Members, you will grow and lead our capability and capacity to harness and grow our global alliance network to guide and drive the implementation of our Strategy and mission targets. This role requires an organised, driven, and people-oriented leader with deep and global connections in the child protection field. 

Your team will develop and deliver an elevated approach to managing a diverse community of members, supporting the Alliance maximise our impact on the global stage, support and advise the Management Board, Executive Team, Head of Strategy and Head of Development on the best ways to harness our Alliance community to respond to a rapidly evolving operational landscape and navigate key strategic decisions.

You will also work closely with the Head of Strategy and Head of Development to support the development of new ways of working to understand our collective impact and ensure our secretariat, members and broader organization actively remain relevant and focused on delivering our mission and strategic objectives. 

You will grow the capabilities and lead the WeProtect Global Alliance members work, with key accountability for the following outcomes:

· Work with the Executive Team, Management Board and Policy Board to develop, secure buy-in and implement a members strategy, operational and action plans to harness our diverse community to deliver the existing and forthcoming WeProtect Global Alliance Strategy and delivery targets.

· Collaborate with the Head of Strategy, the Head of Development and MEL lead to collectively build, maintain and oversee our theory of change and broader operational model to ensure we effectively harness and activate our member community to have real world impact on the lives of children and young people.

· Build the capability and capacity of the organisation to remain truly member led, build and manage the Members Team to pro-actively deliver a portfolio of work that will raise the profile of our mission and shift the needle on governmental, public and private sector agencies approaches to child protection and safety in the digital world. This includes overseeing and leading the Alliance’s Reference Groups and working collaboratively with the Executive Team and Head of Strategy to co-lead our work in international fora (most notably the WeProtect Global Summit).

· Build and maintain meaningful engagement with a broad range of members from across the public, private and third sector (including government agencies, advocacy communities, specialist tech and civil society organisations) across the globe to deliver the WeProtect Global Alliance strategic mission.

· Play an active role in building the operational resilience, financial sustainability and compliance capability and capacity of the Secretariat to provide a world class service to our members and Board to ensure WeProtect Global Alliance remains focused on creating a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.

Key Responsibilities

1. To lead the Members team to strengthen the WeProtect Global Alliance member’s portfolios by developing, securing buy-in and implementing the organisations member strategy, operating, governance model, plans, success indicators and internal capabilities to harness the power of our members to achieve our mission and vision in line with our core values.

2. To be a thought leader, keep abreast of external trends and developments and changing circumstances to ensure the WeProtect Global Alliance Member Strategy remains relevant, targeted and focused on improving outcomes for children and young people in a rapidly changing legislative, operational and technology landscape.

3. To be accountable for member services, outreach, growth, governance and cross organisational projects and work streams.  This includes planning and organising relevant performance and delivery areas, being mindful of cross-cutting impacts and priorities.

4. To ensure the continuous development and effective delivery of the WeProtect Global Alliance Member’s Strategy in a fast paced, politically sensitive and rapidly changing external environment, including participating in and leading (where relevant) annual business planning, forecasting, setting, monitoring, reviewing and reporting on budgets and relevant donor requirements to support effective decision making throughout the year.

5. To provide exemplary leadership and line management to staff, including appraisals, supervision, team meetings, delegating, managing, engaging, developing and supporting staff to be the best they can be and achieve our strategic objectives in accordance with our vision and values.

6. Lead and develop effective working relationships with external partners, stakeholders, members and staff to maximise the collective impact of WeProtect Global Alliance (governmental, public, private, civil society and advocacy communities).

7. To take accountability for preparing papers, reports and presentations for internal and external meetings including senior management meetings, executive team, trustee, board and reference groups meetings. To attend, chair, and contribute to meetings, briefings, reviews, due diligence and auditing and compliance activities.

8. Represent the Executive Director and the Chief Operating Officer at internal and external events, share peer responsibility for problem solving challenges, creating a ‘one team’ approach to delivery and deputising were appropriate.

9. To be an ambassador, spokesperson and representative of WeProtect Global Alliance Secretariat at external events.

Expectations

As a member of the Senior Management Team (SMT) you will also have a pivotal role to play in supporting and improving the organisation’s effectiveness as we develop the WeProtect Global Alliance’s new strategy, operating model and ways of working to ensure we remain effective, responsive and relevant in an increasingly complex and fast-moving technological landscape.

As a global, multi-sector alliance, ensuring equity, diversity and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective.  We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.

1. To attend and contribute to meetings, training and other events as required.

2. To actively participate in our supervision and appraisal process.

3. To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.

4. To travel to meetings and fora which may require the need to work unsociable hours e.g. attending evening or weekend meetings.

5. To adhere to relevant legal and statutory requirements including Data Protection Act and the Health and Safety at Work Act.

To use WeProtect Global Alliance resources responsibly.

Person Specification

Essential criteria

Experience

1. Significant senior experience and demonstrable record leading and growing a diverse global membership and/or partnership alliance function and/or service to deliver an ambitious child centred mission on the global stage.

2. Outstanding leadership and team management experience, including experience coaching and line managing direct reports.

3. Demonstrable effective influencing and negotiation skills and political judgment with a proven track record building productive and impactful professional relationship and partnerships with a wide range of individuals and organisations.

4. Demonstrable experience leading change and transformation with demonstrable qualities as a change agent. 

5. Demonstrable senior management level experience in project management, financial, donor and budget management, monitoring, evaluation and lesson learning across the fields of strategy, research and policy.

6. Significant experience commissioning high quality, high value research and policy projects and able to demonstrate the use of insights in long term planning and impact frameworks.

Skills

1. Outstanding communication skills and ability to effectively engage and build meaningful relationships with internal and external staff and stakeholders at all levels.

2. Outstanding self-management skills to work independently, autonomously and as part of a team, using own initiative and being flexible and adaptable to deliver as ‘one team’.

3. Excellent IT, project management, financial management and donor engagement skills.

4. Demonstrable excellent planning and organisation skills to deliver work to agreed timescales and standards.

Knowledge

1. Knowledge and understanding of WeProtect Global Alliance mission, vision, values and ambition and how it applies to this post.

2. Knowledge and understanding of a child centred approach to participation, advocacy and EDI and how it applies to this post, with a focus on embedding effective policies and processes.

3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection.

Other

1. A willingness to travel and work unsocial hours (time in lieu can be claimed)

2. Commitment to your own continuing professional and personal development

3. To uphold high standards of work, standards and conduct in line with WeProtect Global Alliance values.

Diversity, inclusion and equity

We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups. 

Safeguarding and values

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check. 

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are: 

· Empowerment – collaboration, innovation, challenge

· Accountability – responsibility, delivery, safeguarding

· Respect – honesty, feedback, inclusion

We're looking for a strategic, analytical, and leadership-oriented Director of Governance and Assurance to join our Head Office located in Islington.

£85,000.00 per annum, working 35 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

As the Director of Governance and Assurance, you will provide sector-leading company secretariat, governance, and assurance, ensuring the governance structure efficiently manages regulated activities and commercial group entities. The post-holder will also advise and support the Chief Executive, Chair, and SLT on all aspects of regulation, corporate governance, and effective business conduct for the organisation, ensuring the highest standards of probity and according to statutory and legislative requirements.

The Director of Governance and Assurance will oversee risk management and assurance functions, ensuring effective systems for internal controls and regulatory compliance, including internal audit management. They will provide administrative support for Board and Committee meetings, including agenda planning, minute taking, and record keeping.

This role is a key contact with the Regulator of Social Housing and other external government or regulatory organisations including CQC and Ofsted.

The Director of Governance and Assurance must embody a strategic and principled leadership style, ensuring the highest standards of governance, risk management and regulatory compliance. This individual will demonstrate exceptional integrity, attention to detail, and the ability to navigate complex legal and regulatory landscapes with confidence. With strong analytical and communication skills, they will provide expert guidance to the Board and Senior Leadership Team while fostering a culture of transparency and accountability. Adept at balancing strategic oversight with operational efficiency, they will drive continuous improvement in governance practices, ensuring that Look Ahead remains resilient, compliant, and well-positioned to fulfil its mission in the housing and social care sector.

What you'll bring:

Skills

Leadership: Strong leadership and management skills to oversee governance and assurance functions.

Organisational skills: Extremely organised with a planned approach to ensure leading the activity in this remit.

Analytical Skills: Ability to analyse and interpret legal and regulatory requirements.

Communication: Excellent communication skills to provide clear advice and support to Board and Committee members.

Attention to Detail: High level of accuracy in record-keeping and compliance monitoring.

Qualifications

Educational Background: Typically, a bachelor's degree in business administration, law, finance, or a related field. A master's degree or MBA can be advantageous.

Professional Certifications: Relevant certifications such as Certified Governance, Risk and Compliance (CGRC), Certified in Risk and Information Systems Control (CRISC), or Certification in Risk Management Assurance (CRMA) can enhance your credentials

Qualified Company Secretary

Experience

Leadership Experience: Significant experience in a senior leadership role, preferably within governance, risk management, or compliance.

Industry Experience: Significant experience in the Housing sector

Track Record: Proven track record of successfully implementing governance and assurance frameworks and driving improvements in organisational performance

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Youth Endowment Fund

Senior Change Manager, Education 

Reports to: Head of Change for Education 

Salary: £51,300 per annum, depending on experience  

Location: Central London or Hybrid*(see below) 

Contract: (2-year fixed term – potential to extend)

Closing date for applications: Tuesday 29th April 2025 at 12pm

Interview dates: Week commencing 12th May 2025

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice. A big part of the movement that we need to build is in the world of education. We need to inspire and connect with education leaders across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.

Key Responsibilities

We are making good progress building the evidence of what works within and around education to reduce violence, including launching our new Education, Children and Violence Guidance in May 2024 which provides school, college and alternative provision leaders with five evidence-based recommendations to help prevent children’s involvement in violence. We also have our Toolkit, annual Children, Violence and Vulnerability Report and new implementation resources due next year. But the big risk is that we publish these resources and nothing changes. That’s where you come in.

Your role is to help us ensure more senior education leaders within schools, colleges and alternative provision settings use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making. This will involve:

• Developing great relationships and partnerships with executive and senior leaders in education, making connections and building credibility and trust with the sector.   
• Managing our new online digital self-assessment tool for sector leaders, driving awareness and engagement with education leaders and refining and optimising the system in collaboration with the software developers. 
• Synthesizing and analysing data from the self-assessment tool, using findings to produce value insights reports for YEF and the sector. 
• Creating implementation resources which respond to need and support education leaders to put evidence into practice. 
• Continuing to develop a strong understanding of education practice and policy across England and Wales. 
• Working out other effective ways to connect people with the evidence, then making those things happen, from regular virtual learning events to presentations. 

As a senior member of staff in the organisation you also: 

• Build a culture where it is natural to perform well and support colleagues brilliantly.
• Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.

You are this sort of person: 

• You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen.
• You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 
• You understand the education sector. You really understand how schools, colleges and/or Alternative Provision settings tick. You have experience of working with/supporting senior and executive education leaders to facilitate change and improvement that improves the lives of young people. You might have previous experience of supporting a school to reflect on and adopt evidence-based practice. 
• You are digital and data savvy. You have experience of working with data and systems to support evaluation, improvement and meaningful change.You have experience of translating complex information into plain writing and impactful visuals that everyone can understand.
• You have excellent project and time management skills and the ability to design and deliver high quality outputs such as reports and digital resources to a high standard.   
• You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you.
• You have experience of developing resources which support schools/education settings. You understand and take a curious approach to learning about the needs of leaders from across the education spectrum. You are able to skilfully translate these insights into helpful resources and tools which support leaders to improve practice. 
• You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player. 
• You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.
• You understand young people. You understand what the lives of vulnerable young people can be like, and you understand some of the organisations that work with them, ideally through first-hand experience.
• You are committed to equality, diversity and inclusion. 

You must have this sort of experience 

• Delivering positive change within education: You have significant experience of working with education leaders to support the development and improvement or practice.
• Working as a senior leader within the education sector, preferably in a role/setting specifically working with young people who are vulnerable to or involved in violence.

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well. 

Hybrid Working 

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. 

To Apply 

Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below. Please submit your application by Tuesday 29th April at 12pm

Application Questions 

1. How have you successfully supported education leaders to improve their practice or leadership? Please be specific about the scale and context of your experience working with senior leaders in education settings. 
2. Describe your experience using data and digital tools to gather insights, inform decisions, and drive improvement in education. What data did you use, how did you present it, and what impact did it have? 
3. What personal and professional experiences shape your understanding of the education sector and its role in preventing youth violence? 

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

Interview Process 

This will be a one stage interview process. Interviews will take place the week of 12th May 2025 

Please Note: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 
• 28 days holiday plus Bank Holidays 
• Four half days for volunteering activities 
• Employee Assistance Programme – 24hr phone line for free confidential support 
• Volunteering days - 4 half days per year 
• Death in service - 4 times annual salary 
• Flexible hours. Core office hours 10am – 4pm 
• Financial support including travel and hardship loans 
• Employer contributed pension of 5%. 

Your Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

About the role

We’re recruiting for a Head of Retail Operations for our Southern Division. In this role, you’ll be at the heart of driving success within five regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.

This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.

As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.

This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.

We’re looking for someone who:

• Is a natural leader, passionate about creating high-performing teams and building an inclusive culture
• Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success
• Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth
• Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen
• Embodies our values and behaviours

Ready to make a difference?

Join Mind Retail. Join the fight for mental health.

Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the South East, South West, South Wales, Norfolk and Suffolk.

Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.

About our benefits

As Head of Operations, you’ll receive:

• A competitive salary of £59,753 per year
• A company car
• A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
• 25 days’ paid holiday per year, plus bank holidays
• Development workshops & courses, to help build your career
• Comprehensive, personalised induction programmes, tailored to your role when you join us
• A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
• Family friendly policies & enhanced pay
• A competitive pension scheme & life assurance, available to all our employees
• 25% staff discount in all Mind shops
• Access to exclusive discounts at over 160 retailers through our employee savings app
• Employee Assistance Programme
• Cycle to Work Scheme
• Interest free season ticket loan

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.

Equality, diversity and inclusion

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.

Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. 

More details

For more information and a full person specification, please review the job description.

This is an exciting new role for our organisation! You’ll have the freedom and autonomy to shape our marketing strategy, working hand-in-hand with our Director and Senior Leadership Team to make a tangible impact in our community.

• Salary: £36,565 - £41,200 per annum (dependent on experience, Full-Time Equivalent)

• Hours: Flexible arrangements! We're open to accommodating everything from 20 hours per week (0.5 FTE) up to full-time - depending upon the candidates needsmark. Hybrid working options available.

• Contract: Permanent

About Us

Sufra is an innovative charity in Northwest London that prevents hunger, fights poverty and builds community.

With the help of our volunteers and partners, we coordinate a network of food banks and community kitchens, as well as a social supermarket and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support, volunteering opportunities and our award-winning community garden.

We aim to work with our guests to find solutions to their challenges together, whilst campaigning against the causes of hunger and poverty.

What You’ll Do

Strategy & Execution: Create and drive an innovative individual giving strategy that grows our existing donor base and revenue.

Understanding Our Supporter Base: Dive into our CRM system (Beacon) to understand, profile, and engage with our supporters on a personal level.

Donor Stewardship: Cultivate and nurture relationships with individual donors, including high-net-worth individuals, ensuring they feel valued and connected to our cause.

Campaign Management: Lead dynamic direct marketing campaigns, digital appeals, and social media drives that captivate and convert our supporters into donors.

Data, Budgeting & Reporting: Analyse fundraising performance like a pro, managing budgets and providing insightful reports.

Team Leadership: Inspire a small but passionate team, and getting stuck in to delivery in order to achieve our shared goals.

And More…

• Support our corporate fundraising initiatives.

• Be the face of Sufra at external events and meetings.

• Work closely with the entire team, stepping in wherever needed to propel our charity forward.

Why You’ll Love Working with Us

Health and Wellbeing: Access to a 24/7 Employee Assistance Programme for confidential advice and counselling.

Learning and Development: Annual training budget, plus shadowing opportunities to grow your skills.

Annual Leave: Start with 25 days per year (pro rata) plus bank holidays, gaining an extra day for each year of service (up to 5 additional days).

Pay and Pension: Competitive salaries with regular reviews, plus eligibility for the Nest pension scheme with employer contributions.

Flexibility: Embrace hybrid and flexible working arrangements tailored to your needs.

If you’re an experienced fundraiser with a knack for storytelling and growing an engaged supporter base, we want to hear from you. Join us in driving positive change and making a real difference in Northwest London!

At The King’s Trust, we’re committed to creating opportunities for young people—and strong financial systems help us deliver on that promise. We’re looking for a Finance Service Owner to lead the development and optimisation of our finance systems, supported by effective processes, technology, data and people.

This is a unique opportunity to shape the future of finance technology, ensuring our systems are efficient, secure, and scalable, while supporting key teams across the Trust.

What You’ll Do:

• Lead the strategy, development, and optimisation of finance technology
• Work with stakeholders to ensure our systems accurately support finance business processes and people
• Align finance technology with Fundraising, Delivery and People systems and overall Enterprise Architecture 
• Own the end-to-end delivery of finance technology solutions
• Ensure our finance architecture is robust, scalable, accessible and future-proof
• Stay ahead of emerging financial technologies, best practices and compliance requirements
• Identify risks, develop disaster recovery plans, and maintain strong data governance

What You’ll Bring:

�� Expertise in finance systems and technology solutions

�� Strong leadership and stakeholder management skills

�� Ability to translate technical concepts into clear, actionable solutions

�� Experience working with not-for-profit organisations and financial processes

�� A passion for using technology to enhance financial efficiency and transparency

Join us in shaping the future of finance technology at The King’s Trust and help us maximise our impact for young people.

We are looking to appoint an exceptional individual to join our team of six Strategic Partnership Advisors across England. In this role, you will support key partners, including Active Partnerships, National Governing Bodies of Sport, local authorities, and leisure providers to become more effective in their role of enabling more disabled people to be active.

You will possess a strong understanding of the sport and activity sector, including its operations, and be able to advocate for improvements that help more disabled people become active. Additionally, you will be aware of the broader systems and barriers that disabled people encounter in sports and activities, as well as organisations such as disabled people’s user-led organisations and various charities, to build relationships and foster effective cross-sector partnerships.

We are looking for an individual with experience of working strategically at a place based and/or locality level within the South West region. Someone who can positively influence local developments, systems and investments to tackle the inequalities disabled people face in sport and activity through inclusive practice.

The successful candidate will work remotely from home and be based in the South West region. This role will involve travel across the region and occasional travel to our Loughborough and Manchester offices.

This role is full-time (36 hours) and permanent.

We offer 26.5 days of annual leave, including birthday leave, plus bank holidays. Activity Alliance also closes between Christmas and New Year which means that employees are not expected to work during this time and they are not required to use their annual leave allowance to have this time free from work.

Activity Alliance currently offers the following benefits:

• Hybrid working
• Time off in lieu
• A contributory pension scheme (employee 6%, employer 9%)
• Childcare vouchers
• Cycle to work scheme
• Eye care
• Employee engagement initiatives such as away days
• Access to Employee Assistance Programme
• Menopause policy
• Enhanced sickness pay
• Group Income Protection
• Death in service
• Training and development opportunities

BACKGROUND

This is an exciting opportunity to join the legal aid casework team at Asylum Aid. You will be responsible for coordinating and delivering the billing of our legal aid work (including controlled work, certificated work and inter partes bills), which is vital to ensure the financial sustainability of our work. Asylum Aid holds legal aid contracts in the immigration & asylum and public law categories.

For thirty-five years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. We have built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. Our vision is that all those in need of protection from persecution and other forms of human cruelty in the UK can obtain it, and are treated fairly and with dignity.

Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure, and is ambitious about growing its impact and reach in the future to ensure protection from persecution for those who need it. 

ABOUT THE ROLE

This role would suit a person with strong attention to detail and excellent organisational skills and numeracy. The ideal candidate will have already embarked on or be looking to develop a career providing excellent legal aid billing support and coordination essential to the financial sustainability of legal aid practice, whether within the charity sector or private practice. You will have a strong commitment to the values of Asylum Aid and an understanding of the importance of sound legal aid billing practices to our continued ability to provide our expert service to our clients. Prior experience is not essential as full training will be given and peer support is available.

The focus of the role of billing coordinator is to ensure the efficient and robust delivery of costing and billing of legal aid files conducted under Legal Aid Agency (LAA) contract (Legal Help / Controlled Legal Representation and certificated work) as well as liaising with external costs lawyers to oversee the preparation of Inter Partes bills and negotiations with the paying party where we have obtained an order for our costs in judicial review proceedings.  This includes reconciliation of Legal Aid Agency payments received and made, and to provide essential coordination within the organisation to support lawyers in ensuring files are billed promptly and accurately, and costs are maximized. The billing coordinator will work with the Director of Legal Casework to develop and maintain an effective tracking system to ensure timely progression from case closure to billing.

This role will work closely with the Legal Team of Asylum Aid and the Finance team of the Helen Bamber Foundation Group. You will also have access to the London Legal Support Trust Centres of Excellence legal aid billing peer support group and peer-to-peer support.

As this is a new role, there will be clear targets set as to the additional legal aid income brought in as a result of the extra capacity it will bring and a review will be undertaken after 12 months as to whether it is having the desired impact on our legal aid income.

Equal Opportunities

Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.

We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.

We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the refugee and migration sectors. We value experience gained overseas as well as in the UK and you will receive full training to enable you to transfer your knowledge and skills to the UK context.

How to apply 

Please note that the successful candidate will be offered the job subject to suitable references and a basic DBS check.

If appointed you will be required to give your consent to Asylum Aid to receive regular updates on your criminal records status throughout your employment. 

The first stage is to complete on our online application form on our website by 9.00am on 12 May 2025

The website form will ask you to:

1. Upload a short covering letter. Please tell us why the position appeals to you, and how your

relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.

2. Upload your current CV

3. Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.

Selection Process

We anticipate that we will invite candidates to an initial 15-minute online screening meeting week commencing 19 May 2025, followed by shortlisted candidates attending in-person interview week commencing 26 May 2025. We will also ask you to complete a short written task ahead of/on the day.

At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

We regret that we can only respond to applicants who make it to the interview stage.

We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria.

Eligibility

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

Adjustments

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us though phone or email.

Experts by Experience Support

We are also proud to be a member of the Experts by Experience Employment Network , which aims to increase representation of people with lived experience in the charitable sector.

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network and access other information and resources at  which may help in preparing your job application. .

Please complete this form request support and they will confirm if they can match you with a mentor to support your application

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness and Complex Needs service in Kensington and Chelsea.

£27,352.00.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse.

The role requires one to work on a shift pattern:7.45am to 3.45pm and 2.00pm to 10pm.The team comprises of Therapist, Move on coordinator, Housing Officer, 16 support workers, 2 Team Leaders, One Project Manager. It would be good to have you join this team.

What you'll do:
If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
* Carry out weekly health and safety checks.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

What you'll bring:

Essential:

* NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

* Relevant specialism experience (mental health)

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job decription

We're on the lookout for a seasoned pro who knows their way around the software development and project management lifecycle—if that sounds like you, keep reading!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependent on experience and location

What is a Head of Digital, Data and Technology? 

As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.

This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.

You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The role of the Head of DDaT Portfolio Delivery will have:

• Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
• Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
• Identify risks, implement mitigation strategies, and ensure projects stay on track.
• Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
• Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
• Capable of troubleshooting technical issues and understanding software or product development intricacies.
• Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
• Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
• Familiarity with technologies used, capable of troubleshooting technical issues.

What we’re looking for:

• Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
• Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
• Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
• Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
• Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
• Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
• Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
• Able to gather technical requirements aligned with business goals and system capabilities.
• Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
• Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
• Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
• Deep knowledge of emerging digital trends and their strategic applications.
• Flexible to travel and work outside core hours as required.
• Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.

Department: Programmes

Reports to: Head of Programmes

Location: Home-based, with travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role requires travel with overnight stays across England, Scotland, and Wales.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to support the effective management of the Trust’s third party funded organisation grant programmes across England, Scotland and Wales

Key Responsibilities

· To act as the managerial point of contact between the Trust’s Grantees & the Trust ensuring programme materials up to date.

· To create documentation linked to grant programmes, such as Applications, Review Templates, Scoring Matrix and Grant Agreements.

· Build & manage positive “listening & learning” relationships with organisational grant applicants.

· Help ensure BGET learns from best practice delivery, and identify, recognize & respond to issues or opportunities as they arise.

· Undertaking both face to face and virtual monitoring visits as part of the project initiation, ongoing KPI and impact evaluation process, creating comprehensive follow-up reports and end of year reports.

· Ensure visibility & assurance of current policies and practice are in place with funded entities, identifying any risk to the Trust e.g. Safeguarding & Data Protection.

· Collect communication materials and help the Trust to amplify the voices of the organisations we support.

· In-put to the day-to-day contractual relationship with our Grant Management System provider, keeping data current and identifying improvements.

Reporting & Contract Management:

· Help ensure that organisations are supported to meet their obligations under their grant agreement, including KPIs and other reporting tools.  Including identifying risks to delivery and supporting the grantee to help resolve any challenges with delivery that impact on the grant obligations. 

· Collate comprehensive and clear feedback, data and information to monitor performance and impact on an ongoing and regular basis.

· Input into coordination, collection and analysis of Ofgem end of year reporting information.

· Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the CEO and Board.

· Prepare clear and informative monthly programme updates and support the preparation of quarterly programme reports to the Board to clearly evidence operational delivery across the grant portfolio. 

· Ensure that the outcomes and KPI information are used to create impact reports during the contract period.

· Conduct monitoring visits to funded projects, (in person and online) ensuring accurate briefing notes and write up of meetings are compiled and logged appropriately.

· Establish clear reporting systems with each grant organisation and ensure accurate notes of quarterly meetings with portfolio of projects.

· Work with Finance to ensure grant funds are expended in line with grant agreements and any regulatory requirements.

· Ensure accurate data is in place for year-end reporting.

Knowledge Sharing

· Identify and develop opportunities for the organisational grant applicants to work collaboratively and share learning.

· Create and deliver events for our projects either online or annually at our Annual Advisors Gathering.

· Ensure case studies and other content is collated from the projects to share through our channels.

Person Specification:

Skills and Knowledge:
Essential:

· Strong project management skills, with relevant project management software training.

· Good written communication skills, with the ability to build effective working relationships.

· Strong at operational and project management with the ability to meet deadlines.

· Accuracy and attention to detail with a methodical approach.

· Flexible approach to changing circumstances, prepared to re-order priorities as required. 

· Practical “can do” approach with ability to manage multiple work streams.

· Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.

· Significant experience monitoring grant programmes including KPI reporting, assessment and write-up.

· Excellent written communication skills, with an ability to communicate with confidence to a wide range of individuals and audiences.

· Excellent analytical & numerical skills with the ability to interpret data and share insights.

Desirable:

· Stakeholder management experience

Experience:

· A proven track record of managing effective operational delivery of impact focused grant making projects or programmes. Including grant programme design.

· Experience of developing and managing positive, equitable partnerships.

· Responsibility for managing our Grant Management System including establishing reporting systems and dashboards for the Senior Leadership Team and Board.

This role is an opportunity to make a real difference in communities across the UK, working directly with organisations that deliver tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact programmes initiative, we encourage you to apply.

Please note that we are not able to offer sponsorship and the successful candidate must hold the right to work in the United Kingdom. 

A basic DBS check is a requirement of this role.