Safeguarding manager jobs in cardiff, wales

Department: Programmes

Reports to: Head of Programmes

Location: Home-based, with travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role requires travel with overnight stays across England, Scotland, and Wales.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to support the effective management of the Trust’s third party funded organisation grant programmes across England, Scotland and Wales

Key Responsibilities

· To act as the managerial point of contact between the Trust’s Grantees & the Trust ensuring programme materials up to date.

· To create documentation linked to grant programmes, such as Applications, Review Templates, Scoring Matrix and Grant Agreements.

· Build & manage positive “listening & learning” relationships with organisational grant applicants.

· Help ensure BGET learns from best practice delivery, and identify, recognize & respond to issues or opportunities as they arise.

· Undertaking both face to face and virtual monitoring visits as part of the project initiation, ongoing KPI and impact evaluation process, creating comprehensive follow-up reports and end of year reports.

· Ensure visibility & assurance of current policies and practice are in place with funded entities, identifying any risk to the Trust e.g. Safeguarding & Data Protection.

· Collect communication materials and help the Trust to amplify the voices of the organisations we support.

· In-put to the day-to-day contractual relationship with our Grant Management System provider, keeping data current and identifying improvements.

Reporting & Contract Management:

· Help ensure that organisations are supported to meet their obligations under their grant agreement, including KPIs and other reporting tools.  Including identifying risks to delivery and supporting the grantee to help resolve any challenges with delivery that impact on the grant obligations. 

· Collate comprehensive and clear feedback, data and information to monitor performance and impact on an ongoing and regular basis.

· Input into coordination, collection and analysis of Ofgem end of year reporting information.

· Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the CEO and Board.

· Prepare clear and informative monthly programme updates and support the preparation of quarterly programme reports to the Board to clearly evidence operational delivery across the grant portfolio. 

· Ensure that the outcomes and KPI information are used to create impact reports during the contract period.

· Conduct monitoring visits to funded projects, (in person and online) ensuring accurate briefing notes and write up of meetings are compiled and logged appropriately.

· Establish clear reporting systems with each grant organisation and ensure accurate notes of quarterly meetings with portfolio of projects.

· Work with Finance to ensure grant funds are expended in line with grant agreements and any regulatory requirements.

· Ensure accurate data is in place for year-end reporting.

Knowledge Sharing

· Identify and develop opportunities for the organisational grant applicants to work collaboratively and share learning.

· Create and deliver events for our projects either online or annually at our Annual Advisors Gathering.

· Ensure case studies and other content is collated from the projects to share through our channels.

Person Specification:

Skills and Knowledge:
Essential:

· Strong project management skills, with relevant project management software training.

· Good written communication skills, with the ability to build effective working relationships.

· Strong at operational and project management with the ability to meet deadlines.

· Accuracy and attention to detail with a methodical approach.

· Flexible approach to changing circumstances, prepared to re-order priorities as required. 

· Practical “can do” approach with ability to manage multiple work streams.

· Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.

· Significant experience monitoring grant programmes including KPI reporting, assessment and write-up.

· Excellent written communication skills, with an ability to communicate with confidence to a wide range of individuals and audiences.

· Excellent analytical & numerical skills with the ability to interpret data and share insights.

Desirable:

· Stakeholder management experience

Experience:

· A proven track record of managing effective operational delivery of impact focused grant making projects or programmes. Including grant programme design.

· Experience of developing and managing positive, equitable partnerships.

· Responsibility for managing our Grant Management System including establishing reporting systems and dashboards for the Senior Leadership Team and Board.

This role is an opportunity to make a real difference in communities across the UK, working directly with organisations that deliver tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact programmes initiative, we encourage you to apply.

Please note that we are not able to offer sponsorship and the successful candidate must hold the right to work in the United Kingdom. 

A basic DBS check is a requirement of this role. 

Are you an experienced product manager with excellent people leadership skills, seeking a challenge where you can make a real difference?

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependant on experience

What is the Head of Product?

The Head of Product Management is a newly established role at MSI UK, responsible for driving product management through strategic business analysis and leadership. You will have extensive experience in this, or a similar role applying your product leadership experience to shape digital strategy, develop impactful healthcare products, and guide a team of 6 Product Owners.

The vision for Product Management in MSI UK as a healthcare organisation ensures digital, data, and technology solutions are strategically aligned, user-centric, and drive operational efficiency. This is a unique opportunity to apply your product expertise in a growing and critical healthcare organisation, driving the strategy and development of core digital products. In this role, you will shape impactful solutions that support over 110,000 clients annually.

The Head of Product Management will lead the Product Function with an iterative and agile approach, optimising operations by streamlining manual and complex processes. This role focuses on delivering intuitive, user-friendly digital platforms that enhance the client experience and drive business efficiency.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The Head of Product Management will drive the growth and maturity of a newly established team, ensuring digital products and services support healthcare delivery. This role shapes and executes a product strategy aligned with MSI UK's mission to enhance client care through innovative, user-centered, and data-driven digital solutions.

Responsibilities include:

• Define and communicate a product vision that aligns with strategic healthcare objectives.
• Lead the development, launch, and continuous improvement of digital solutions.
• Build partnerships, negotiate terms, and ensure vendors meet expectations and legal standards.
• Partner with internal and external teams to ensure alignment and adoption of digital products.
• Develop, motivate, and mentor a cross-functional team of product owners.
• Lead user research and leverage health industry trends and emerging technologies.
• Use data analytics to monitor performance and derive actionable insights.
• Provide clear reporting on product progress and outcomes to key stakeholders.
• Work with stakeholders to understand strategies and lead the development of digital roadmaps.
• Stay updated with health industry and technology innovations.
• Reporting: Implement and deliver regular reporting on product development progress and performance metrics.
• Support demand management and technical project management to ensure successful delivery of digital products and enhancements.

What we’re looking for:

• Extensive experience in product management and business analysis in agile environments, ideally in healthcare or charity sectors.
• Strong collaboration skills to foster cross-functional teamwork and a culture of test-and-learn innovation.
• Excellent communication and presentation skills, able to engage stakeholders at all levels and translate complex problems into digital/data solutions.
• User-centric mindset with the ability to balance diverse stakeholder needs (e.g., clients, clinicians, operations).
• Proven leadership of cross-functional teams, with hands-on capability when needed.
• Experienced line manager with a focus on coaching, performance management, and team development.
• Strategic and analytical thinker with a passion for innovation and problem solving.
• Skilled in vendor and partner management and experienced in driving digital/product frameworks and continuous improvement.
• Strong prioritisation skills across diverse workstreams, with financial acumen and stakeholder management.
• Proven ability to measure and improve product performance (e.g., SLA, usage, scalability).
• Deep understanding of agile product lifecycle and technical concepts, able to communicate effectively with non-technical audiences.
• Knowledgeable in current/emerging digital tech, particularly AI, and how it supports strategic goals.
• Willingness to work flexibly, including occasional weekends and national travel.

Applicants who are based in the UK, EU, Middle East and Africa (EMEA) are welcome to apply. Please note, however, that the listed salary is in reference to UK based applicants.

Background: 

Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement. 

We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.

Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world.

Safeguarding: 

The role-holder will have experience working according to ethical and good practice safeguarding principles. They will be expected to adhere to and promote Amna’s Child and Vulnerable Adult Safeguarding Policies as they will be involved and responsible for programmes working with children and vulnerable groups in different settings. 

How Will You Make a Difference? 

Amna is seeking a compassionate and experienced Arabic speaking facilitator to join Amna’s team of trainers, with therapeutic/clinical background. As a Trainer & Facilitator your responsibilities will involve delivering training sessions and group facilitation to support and create learning spaces for training participants on themes centred around trauma and identity informed psychosocial healing care with displaced communities. The role holder is expected to work on multiple responses, and will lead Amna’s Gaza and Syria responses, while working closely with Arabic speaking team members.  

Amna’s identity and trauma informed approach is centred around community healing practices with communities that aim to restore participants sense of safety, belonging, agency and joy. Amna services are co-created with the communities being worked with and we prioritise refugee participation and leadership in service design and delivery wherever possible. 

The role holders need to have experience working with communities affected by adversity, including displacement, war and conflict, poverty, abuse or marginalisation. Given the nature of Amna’s work in emergency settings with displaced communities, applicants need to be comfortable working in environments where there is uncertainty, change and exposure to distress.  

Specifically, successful candidates will have a strong experience in following areas: 

1. Work with children and families in an emergency context; 

1. Therapeutic experience – Individual and Groups; 

1. Community work experience; 

1. Designing and delivering trainings across different context; 

Amna will train role holders in Amna’s training and facilitation approach.

Responsibilities include: 

• To deliver high quality, interactive trainings in person and online.   

• To lead on Amna’s Gaza and Syria responses, working closely with a diverse, cross-cultural team and partners.  

• To develop Amna’s training materials including engaging content, structure, visuals and activities.  

• To provide ongoing support to Amna’s training participants from a range of countries on how to set up safe, community healing spaces with displaced communities.

• To facilitate learning and support groups for Amna training participants.   

• To coordinate the preparation and delivery of in person and online trainings.  

• Outside of Amna’s trainings, to maintain engagement with Amna’s training participants to share and exchange learning. 

• Travel to various countries to visit, train and observe partner organisations.

• To work in collaboration with all departments within Amna to achieve Amna’s objectives. 

  Qualifications and Experience:  

• Minimum three years of experience working therapeutically with communities affected by adversities. 

• Minimum three years of experience delivering therapeutically informed community programmes in emergency or acute contexts using creative tools. 

• Experience working in a therapeutically informed way, e.g. working with sensitivity to the needs and experiences of the communities worked with.   

• Comfortable working in English – spoken and written.  

• Comfortable in designing and delivering content in Arabic.

• Confident computer skills, especially in Microsoft Office and PowerPoint.  

• Able and willing to travel for work (if you have travel restrictions to some countries, please notify us in your application).

• Right to work in the country of residency.  

Desirable: 

• Life or work experience with refugee or/and displaced communities. 

• Education or experience in psychology, social studies such as community work, social work, intercultural education, or creative healing practices. 

• Therapeutic training (minimum 2 years training). 

• Work experience coordinating / project management role. 

• Experience in delivering trainings to groups with mixed genders, languages, cultures, ethnicities, religions, (dis)abilities. 

Work Location and Environment  

This role is a remote job opportunity, and open to applicants in the UK, EU, Middle East and EMEA region.

Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.  

Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.  

Remuneration Package  

At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.   

In compliance with international standards, Amna utilizes a global payroll provider to ensure seamless and efficient compensation processes for our diverse team. 

Commitment to Diversity, Equity, and Inclusion  

Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.   

As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.   

Applications are strongly encouraged from people with personal or family lived experience as refugees and displacement, especially individuals from Palestine or individuals with experience working on living in Palestine.  

Job Title: A level Group Tutor Contractor across various subjects

Salary: £35 per tutorial

Reporting to: Group Tuition Manager

Contract: For the 2025/26 academic year with the option to renew at the end of the year 

Job Location: UK (nationwide, remote) 
Successful candidates must have the right to work in the UK by the time employment commences 

Interview Date: May - July 

Start Date: Between September and November depending on student demand for tuition subject 

We are actively looking for tutors in the following subjects: Biology, Chemistry, Economics, Maths, Further Maths and Physics.

About the Role

Are you an experienced A level tutor? Can you support under-resourced young people to reach their full academic potential?

We are looking for passionate and qualified A level tutors to deliver high quality group tuition to our cohort of almost 1,000 students. This is an exciting opportunity for experienced tutors with a love of learning to help bright students overcome barriers to academic achievement. Tutorials are delivered online to groups of up to 4 students via our bespoke online learning platform.

Tutorials generally take place between the hours of 3pm and 8pm on weekday evenings, with flexibility around the schedules of our tutors and students.

We are running a series of Candidate Coffee Chats across April and May. Come along if you would like to learn more about the role and organisation, meet the team or ask any questions. These will be taking place on: 

• Wednesday 23rd April at 12-12.30pm / 5-5.30pm 
• Tuesday 20th May at 12-12.30pm / 5-5.30pm

Please book your space through the link in the job opening on The Access Project's website (found by clicking 'Apply via Website'). 

About the Organisation 

We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We are passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.  

Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.  

The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are 50% more likely to attend top universities as statistically similar students, according to UCAS.  

Role Responsibilities

• Lead weekly hour-long tutorials with your tutor group(s), via The Access Project’s online learning platform 
• Responsively plan and deliver stimulating, high quality tuition in line with our Quality Assurance Framework
• Effectively monitor and assess student progress, providing feedback when requested
• Complete weekly attendance forms, supply monthly invoices, and complete other administrative duties as required
• Participate in our observation and feedback process, taking advantage of continuous professional development opportunities
• Follow The Access Project’s safeguarding policies, supporting the wellbeing of your students at all times

Person Specification

• At least two years A level teaching and/or tutoring experience 
• Positive, engaging and flexible teaching style
• Familiarity with and strong knowledge of relevant exam boards and specifications
• Evidence of ability to tutor one or more of the following subjects to A level standard: Biology, Chemistry, Economics, English, Geography, History, Maths, Further Maths, Physics, Politics, Psychology, Sociology and Spanish 
• Ability to commit to weekly hour-long tutorials at the same time each week over the academic year
• UK based, with the right to work in the UK
• Passionate about The Access Project’s mission
   

Safeguarding Statement 

The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. 

Why Work at The Access Project?

People who work at The Access Project are motivated by the desire to create a fairer society. We all play an active part in achieving the mission to help students from under-resourced backgrounds access top universities. 

We engaged with staff across our organisation and co-created the Equality, Diversity and Inclusion vision and strategic objectives. Our work on this is ongoing to ensure The Access Project can foster an equitable place to work.  

We value every individual who works at The Access Project, and we have a wide range of benefits that make this a rewarding place to work. In our last staff engagement survey, 90% said they are proud to tell people they work at The Access Project.  

Our Values 

Empowerment 

We support students and our people to develop the skills and knowledge to accomplish their goals. 

Courage 

We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission. 

Impact 

We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes. 

Inclusion 

We respect and value individuality and engage diverse voices to achieve our mission. 

Ownership 

We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?” 

 Equal Opportunities Statement 

The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us. 

Disclosure of a Criminal Record 

The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure. 

Present or Most Recent Employment 

It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address, and explanation of any gaps in employment. 

References 

All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references. 

Education, Qualifications and Training

• Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification
•  Proof of qualification is required before the appointment is confirmed
   

Salary: £31,133.37 per annum (plus London Weighting of £5,023.71 if applicable)

Location: Flexible – Homeworking or office based (you will be required to travel to London Old Street for events as part of the role)

Contract: Permanent

Hours: Full time - 37.5 hours per week

Closing date: 8th May 2025 at 11:30pm

Do you have some experience of working in a charity, fundraising or events environment, plus a real desire to learn more about charity events and develop a career in fundraising? Then join Shelter as a Mass Participation Events Coordinator and you could soon be playing a vital role at the heart of our Community and Events team, helping to deliver our flagship Walk for Home event this winter in London, and supporting Shelter’s participation in some of the UKs leading challenge events.

About the role

This coordinator role sits within our Mass Participation team in our Income Generation directorate. The role supports participants in mass participation events – both organised by third parties including the London Marathon or bespoke Shelter events that you will have responsibilities for.

The main objective of the co-ordinator role will be to deliver challenge and bespoke events, from planning and set up, pulling together financial budgets to meeting supporter recruitment and income targets through to the delivery of event day and evaluating results.

This role will give you the exciting opportunity to work on our busy third party programme, enabling delivery of events including London Marathon, London Landmarks Half Marathon and the Hackney Half and support the development of new bespoke products.

This role is a fantastic opportunity to gain experience across a variety of mass participation events with the chance to be involved in event delivery, supporter stewardship and volunteer management for some of the most prestigious events in the charity calendar.

About you

You will be someone who enjoys collaborating and communicating with a variety of people, whether face-to-face, over the phone, by email, letter or via social media channels, you will have great attention to detail and a proactive approach to everything you do.

Good time management and organisational skills are important for this role as there’s a lot to do, it’s important to be able to manage your time effectively. The team has a great positive attitude in supporting with this and can suggest different tools and methods to help you stay on top of your work.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team 

This role sits within our Mass Participation team, which supports participants in challenge events organised by third parties (e.g., the London Marathon) and bespoke Shelter events (e.g., Walk for Home).

We’re part of Community and Events, which in turn is part of a wider department - the Income Generation directorate - which focuses on a variety of types of fundraising. The team is welcoming, supportive, and keen to meet you. We work hard but try to have fun as well.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a one-page expression of interest confirming you can start in post for the date required. The expression of interest should be relevant to the points in the ‘About You’ section of the job description attached to this advert.

Any applications submitted without an expression of interest will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Ambitious, professional, committed and friendly.  That describes us.  If it also describes you and you have a passion for corporate fundraising, then we’re keen to hear from you.

We have 600 volunteers supporting unrepresented litigants in the civil and family courts in England and Wales, helping over 50,000 times last year.  At a time when legal support is increasingly limited, we have a vision that no one should have to go to court alone.  To make this vision a reality we have a focused fundraising strategy to ensure the charity has the resources it needs and our corporate partnerships are key.

We’re looking for a Corporate Partnerships Manager (Maternity Cover) to join our team, to steward existing partnerships and grow new connections, especially with those in the legal sector.  As well as running our Guardians’ network, you’ll arrange key supporter events and develop bespoke partnerships.

It’s a busy role and you’ll be supported by an assistant and a close working fundraising team. You’ll also be able to build on the firm foundations we already have in place. 

We’re open to applications from experienced corporate fundraisers, as well as corporate fundraisers ready to step up into managing the corporate income streams.

Interviews will be held on the 14th May 2025

Our Area Leads are new roles that will add capacity and strength to our team of Bereavement Practitioner’s, Family support workers and volunteers across a defined geographic area. The roles will work with the Head of Service delivery and lead Sandy Bear activity across their designated area, develop strong links across a variety of networks and forums to ensure our beneficiaries access the right support, at the right time.

These roles are great for those passionate about having the opportunity to support our families directly, whilst also being involved in broader development work to enable strong collaborations and partnerships which empower people to achieve better outcomes.

We can't do it alone, so you will spend time working with other organisations and services in collaboration to ensure we don't duplicate provision, instead focussing on gaps in services supporting bereavement for Children, young people and families.

Posts are offered on a full-time basis, though flexible working patterns and some reduced hours may be considered.

Welsh Speakers are particularly welcome for this position or a willingness to learn.

We are looking for an enthusiastic individual with a can-do attitude to join our Fundraising & Engagement Team and help raise vital funds for children with cancer. You don’t need previous fundraising experience—just strong organisational skills, creativity, a talent for building relationships, and a genuine passion for making a difference and raising money for charitable causes. 

In this varied role, you’ll support the planning and delivery of fundraising events, care for our amazing supporters, and assist with individual, community, and corporate fundraising activities. You’ll gain hands-on experience across multiple fundraising areas, playing a key role in ensuring the smooth delivery of the team’s work through excellent administrative and project support. 

This is a hugely rewarding opportunity for someone looking to take their first step into the charity or fundraising sector, or to build on existing experience. If you’re ready to learn, grow, and be part of something meaningful—we’d love to hear from you! 

Who are we looking for? 

To succeed in this role, you will need to be passionate about fundraising and demonstrate key qualities that will help you thrive in a dynamic and supportive environment.

The ideal candidate will have:

• A keen interest in fundraising with a willingness to learn and develop as a professional fundraiser (and if the opportunity arose, a willingness to study for a Level 3 Fundraising Apprenticeship over 13 months)

• Strong communication skills, both written and verbal, and the ability to provide excellent supporter care and build relationships. 

• A positive, enthusiastic and results-driven attitude with the ability to work on your own initiative or as part of a team. 

• IT literacy with knowledge of Microsoft packages.

See our Recruitment Pack for the full role description and specification and for more information about the charity.

Location: Home-based, ideally located in London or within a short commutable distance. Regular travel to the London office is a key requirement of the role, with occasional national travel also expected. 

Interviews: 20 May 2025 (London Office)

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.  

Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation. 

Context and Background

Every childhood is worth fighting for. This is our belief. It drives us. And it inspires our Communications team

to find ever-more creative ways to promote our work and share how people can get involved in making a

difference to children’s lives. Join us as a Strategic Marketing Manager and create work that means the

world.

The award-winning NSPCC Communications directorate is known for its talent, expertise and creativity in inspiring and challenging people to act on child abuse. We work collaboratively, both organisationally and across integrated communications disciplines, to deliver shared outcomes and measurable results through all available communications channels. 

We are looking for a skilled professional to join our Marketing and Planning team, which has a key role in driving awareness and understanding of our support for children, parents and professionals. We work closely with teams across the NSPCC to raise awareness of our vital services, behaviour change campaigns and income generation which helps us continue to fight for every childhood.

The Strategic Marketing Manager will focus on marketing to adults, in particular parents. They will lead a team of 3 to deliver our flagship behaviour change campaigns, Talk PANTS and Look Say Sing Play, working with colleagues across the organisation and external partners to expand the reach of our campaigns. They will lead on raising awareness of the NSPCC Helpline, that anyone can contact if they are worried about child and support wider priority campaigns that may include Brand and Online Safety. In addition, they will work closely with Income Generation, Services and Strategy and Knowledge on key projects and campaigns to ensure we are working together to maximise income and impact. 

The post-holder will have significant experience in leading insights-driven marketing strategies and campaigns that make an impact, from development through to delivery, overseeing a small team. They’ll be a great communicator, able to build effective working relationships and influence a range of stakeholders. They will be calm and measured to crisis coupled with an ability to make quick decisions. This individual will be highly collaborative in nature with a collaborative spirit in the immediate team and wider communications team. Alongside a desire to continuously learn and develop with a strong ambition to ‘make a difference’.

Job purpose

• The Marketing Manager will work closely with teams across the NSPCC to devise and deliver communications campaigns and projects across a range of disciplines. Specifically: 
• To lead the development and delivery of marketing and communications activity to promote behaviour change campaigns, Talk PANTS and Look Say Sing Play, NSPCC Helpline and other priority campaigns. 
• To line manage and support three roles (one senior officer, one officer and one coordinator) to achieve the wider team objectives. 
• To support and contribute to the Marketing and Communications planning process, particularly for our general public and parent audiences. 
• To evaluate communications activity in order to inform future activity.
• To contribute to the Communication Directorate’s purpose of ensuring that all communication is of
• an appropriate high standard, consistent with the NSPCC’s brand identity.
• To work efficiently with other teams and departments in promoting communications work, policies,
• campaigns and brand guidelines.

Key relationships - Internal

• Reports to the Associate Head of Marketing.
• Works closely with the Brand and Content team, Press, Services, Local Campaigns and Income Generation.
• Works closely with other teams across the NSPCC to deliver communications activity.

Key relationships - External

• External creative, media and research agencies and other partners.
•  

Main duties and responsibilities

• Lead a team to plan and deliver NSPCC’s flagship behaviour change campaigns, Talk Pants and Look Say Sing Play, managing both multi-channel paid marketing campaigns and utilise opportunities via owned/earned for promotion.
• To provide high quality marketing communications materials across a range of disciplines, working with relevant staff across the NSPCC.
• Work collaboratively with colleagues across the organisation and external partners to expand the reach and impact of our campaigns.
• To develop insight-led campaigns and evaluate all marketing activity to make recommendations and improve future activity.
• To regularly share campaign plans and performance in senior forums.
• To keep abreast of relevant audience insight, competitor activity and best practice to inform campaign strategies and plans.
• Contribute to the Marketing & Communications planning process, ensuring strategic marketing plans are developed for our priority audiences. 
• To develop and maintain internal and external stakeholder and supplier relationships, identifying and incorporating best industry standards and establishing best practice.

Responsibilities for all Staff within the Communications directorate

• To behave at all times in a manner consistent with the NSPCC’s Values and Behaviours. 
• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC’s activities. 
• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures. 
• To ensure data used in relevant systems is current, accurate and reliable.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including security updates on project and service developments and general NSPCC news.
• A commitment to safeguard and promote the welfare of children and young people.

Person specification

1.A proven track record in developing and delivering high quality marketing and communications activities on behalf of large, national brands.

2.Experience of delivering strategic marketing and communications activities with a particular focus on inspiring behaviour change. 

3.Experience of stakeholder management, with ability to influence senior decision makers and align stakeholders with different viewpoints. 

4.Experience in co-ordinating and project managing, fast paced integrated marketing and communications campaigns with internal and external colleagues.

5.Ability to lead and manage paid media campaigns with an agency – including writing briefs, managing optimisation and delivery of key measures. 

6.An experienced communicator who has built highly successful relationships with a range of key stakeholders to deliver joint outcomes. 

7.Experience of briefing research and evaluation to enhance strategic planning.

8.Knowledge of marketing and communications trends (especially digital) and best practice and a passion for trying new and innovative approaches.

9.A personal commitment to ending cruelty to children.

10.Willingness to work flexibly in approach to work.

Make a real impact by empowering individuals and families affected by Bardet-Biedl Syndrome (BBS) with the knowledge, advice, and support they need to thrive.

At Bardet-Biedl Syndrome UK (BBS UK), we are dedicated to improving the lives of those affected by this rare genetic condition. Our support services help individuals and families navigate the challenges of BBS, ensuring they have access to expert advice, advocacy, and practical assistance to enhance their well-being and independence.

We are seeking an experienced and dedicated Advice Worker to join our passionate and committed team. This role offers a unique opportunity to provide tailored guidance on social care, disability benefits, health services, and education support, making a meaningful difference to those we serve.

About the Role

As an Advice Worker, you will ensure individuals and families receive timely, practical support that empowers them to navigate key challenges. You will:

• Provide specialist advice on disability benefits, social care, education, and healthcare services.
• Advocate for individuals and families, ensuring they receive the support they need.
• Assist with applications and appeals for welfare benefits, social care assessments, and education support plans.
• Work collaboratively with healthcare professionals, social workers, and educators to provide holistic support.
• Attend BBS Clinics, community events, and outreach sessions to deliver in-person advice.
• Stay up to date with relevant legislation and policies affecting individuals with disabilities and rare conditions.

This is a home-based role with occasional travel across England. Travel expenses will be reimbursed in line with BBS UK policies.

Who We’re Looking For

We are looking for a knowledgeable, committed, and proactive Advice Worker with the skills and drive to make a real difference.

Essential Experience & Skills

• Experience providing advice and support to individuals with disabilities or long-term conditions.
• Strong knowledge of social care systems, disability benefits, and education support.
• Experience in advocacy and casework, supporting individuals with complex needs.
• Strong IT skills, including Microsoft Office and case management systems (e.g., CharityLog).
• Excellent communication and interpersonal skills, with the ability to engage with a diverse range of people.
• Ability to work independently, manage a varied workload, and use initiative.
• A deep understanding of the challenges faced by individuals with rare genetic conditions.

Desirable Experience & Skills

• Experience working remotely as part of a dispersed team.
• Knowledge of Education, Health and Care Plans (EHCPs) and experience supporting families with applications and reviews.
• Access to a car for travel (mileage and travel expenses reimbursed).

Why Join BBS UK?

BBS UK is a small, dedicated charity making a real difference in the lives of those affected by Bardet-Biedl Syndrome. We work closely with NHS England to provide essential support services and advocate for improved care and assistance.

By joining us, you will:

• Have a direct and meaningful impact on people’s lives.
• Be part of a supportive, close-knit team that values collaboration and innovation.
• Work flexibly from home while engaging directly with the community.
• Receive ongoing training and professional development.
• Help shape the future of support services for people with BBS.

Additional Information

• DBS Check: An enhanced DBS check is required for this role.
• Safeguarding: Completion of safeguarding training within the first month of employment.
• Flexible Working: Some evening or weekend work may be required, with time off in lieu provided.
• Travel Expenses: Covered for outreach work in line with BBS UK policies.

 How to Apply

If you’re ready to use your skills and experience to make a real impact, we’d love to hear from you!

If you would like to discuss the role before applying, details can be found in the application pack.

Application Deadline: Sunday 27th April 2025

Location: Home-based in the UK, with regular national and international travel

Contract: 2 years with the possibility of extension dependent on continuation of funding.

Reporting to: Chief Operating Officer

Salary: £65,000 to £70,000.

Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.

WeProtect Global Alliance will not be responding to expressions of interest or applications sent by third parties (agencies, brokers or recruitment specialists).

We require a highly skilled and motivated individual who has strong ethical standards and demonstrable commitment to the values of WeProtect Global Alliance to help plan, coordinate, implement and track our existing and new global strategy to ensure that our members collectively work together to create a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.

The successful candidate will demonstrate considerable professional experience in a comparable role and a genuine passion for child protection. They will have a strong track record in developing, harnessing and deploying policy and research outputs to support and collaborate with the WeProtect Global Alliance community to develop real world solutions to make the digital world safer for children and young people across the globe.

Politically, commercially and financially astute, you will have a broad range of skills. You will be able to build relationships and work effectively with a broad range of global partners (who often hold competing views and opinions). You will confidently and comfortably support often ambiguous and sensitive negotiations with diverse stakeholders as we develop and implement the organisation’s new global strategy.

You will be able to focus on both the detail and the bigger picture in a complex policy and legislative landscape and be an inspirational and supportive team player who will live our values, shine confidently as a key member of the senior management team, be a role model to our brilliant research manager and policy manager and ambassador when engaging with members and external partners.

If working on strategy, research and policy, combined with our mission of making the digital world free of harm for children and young people, motivate you to come to work and give your best every day, then this is the place for you and we cannot wait to welcome you!

About WeProtect Global Alliance 

The online world was not created with children in mind and can be unsafe for children and young people to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.

Our Alliance’s geographical reach is unprecedented: 103 governments are members along with 82 private sector companies, 126 civil society organisations and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on the WeProtect Global Alliance website.

WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is overseen by an influential Global Policy Board that the Head of Strategy will work collaboratively with to ensure the Alliance members remain impact and child centred.

Job description

Overall purpose of role

As the WeProtect Global Alliance Head of Strategy, you will lead a small team to build a global network, evidence base and policy portfolio to guide and drive the implementation of our Strategy and mission targets. Your team will provide high level analysis and ask critical questions, supporting the Alliance to identify immediate and emerging issues which may require investigation or exploration, support the Policy Board, Executive Team, Head of Members and Head of Development to navigate key strategic decisions.

You will also work closely with the Head of Members and Head of Development to support the development of new ways of working to harness Alliance members and broader community of practice to understand our collective impact and ensure our secretariat, members and broader organization actively remain relevant and focused on delivering our mission and strategic objectives. 

You will lead the WeProtect Global Alliance Research and Policy work, with key accountability for the following outcomes:

· Work with the Executive Team and Policy Board to implement the existing WeProtect Global Alliance strategy and ensure the forthcoming strategy remains targeted and focused on achieving the Alliance’s global ambition.

· Work with the Executive Team and Policy Board to develop and implement the WeProtect Global Alliance approach, strategy and operational targets on participation and engagement.

· Collaborate with the Head of Members, the Head of Development and MEL lead to collectively build, maintain and oversee our theory of change and operational model to ensure our Strategy remains impactful and has real world impact on the lives of children and young people.

· Provide inspirational leadership and empower our Policy Manager and Research Manager to pro-actively deliver a portfolio of work that will raise the profile of our mission and shift the needle on governmental, public and private sector agencies approaches to child protection and safety in the digital world. This includes overseeing the production of the WeProtect Global Alliance biennial Global Threat Assessment, Model National Response and Global Strategic Response.

· Build and maintain meaningful engagement with a broad range of external stakeholders across the public, private and third sector (including government agencies, advocacy communities, specialist tech and civil society organisations) across the globe to deliver the WeProtect Global Alliance strategic mission.

· Play an active role in building the operational resilience, financial sustainability and compliance capability and capacity of the Secretariat to provide a world class service to our members and Board to ensure WeProtect Global Alliance remains focused on creating a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.

Key Responsibilities

1. To lead the Strategy team, ensuring the research and policy portfolios are informed by best practice to achieve our mission, vision and embody our values.  This includes working across the Secretariat to deliver the existing strategy and collaborate with Executive Team to develop and implement our new strategy.

2. To be a thought leader, keep abreast of external trends and developments and changing circumstances to ensure the WeProtect Global Alliance Strategy remains relevant, targeted and focused on improving outcomes for children and young people in a rapidly changing legislative, operational and technology landscape.

3. To be accountable for strategy, research, policy and cross organisational projects and work streams.  This includes planning and organising relevant performance and delivery areas, being mindful of cross-cutting impacts and priorities.

4. To be accountable for the commissioning, delivery and impact of strategic projects, ensuring they are led and informed by participatory and advocacy principles to reflect the diversity of our membership, embed lived experience, and deliver the WeProtect Global Alliance mission.

5. To ensure the continuous development and effective delivery of the WeProtect Global Alliance Strategy in a fast paced, politically sensitive and rapidly changing external environment, including participating in and leading (where relevant) annual business planning, forecasting, setting, monitoring, reviewing and reporting on budgets and relevant donor requirements to support effective decision making throughout the year.

6. To provide exemplary leadership and line management to staff, including appraisals, supervision, team meetings, delegating, managing, engaging, developing and supporting staff to be the best they can be and achieve our strategic objectives in accordance with our vision and values.

7. Lead and develop effective working relationships with external partners, stakeholders, members and staff to maximise the collective impact of WeProtect Global Alliance (governmental, public, private, civil society and advocacy communities).

8. To take accountability for preparing papers, reports and presentations for internal and external meetings including senior management meetings, executive team, trustee, board and reference groups meetings. To attend, chair, and contribute to meetings, briefings, reviews, due diligence and auditing and compliance activities.

9. Represent the Executive Director and the Chief Operating Officer at internal and external events, share peer responsibility for problem solving challenges, creating a ‘one team’ approach to delivery and deputising were appropriate.

10. To be an ambassador, spokesperson and representative of WeProtect Global Alliance Secretariat at external events.

Expectations

As a member of the Senior Management Team (SMT) you will also have a pivotal role to play in supporting and improving the organisations effectiveness as we develop the WeProtect Global Alliance new strategy, operating model and ways of working to ensure we remain effective, responsive and relevant in an increasingly polarized political landscape as we enter the fourth industrial revolution.

As a global, multi-sector alliance, ensuring equity, diversity and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective.  We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.

1. To attend and contribute to meetings, training and other events as required.

2. To actively participate in our supervision and appraisal process.

3. To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.

4. To travel to meetings and fora which may require the need to work unsociable hours e.g. attending evening or weekend meetings.

5. To adhere to relevant legal and statutory requirements including Data Protection Act and the Health and Safety at Work Act.

6. To use WeProtect Global Alliance resources responsibly.

Person Specification

Essential criteria

Experience

1. Significant senior experience and demonstrable record leading a Strategy Team to deliver an ambitious child centred mission on the global stage.

2. Outstanding leadership and team management experience, including experience coaching and line managing direct reports.

3. Demonstrable effective influencing and negotiation skills and political judgment with a proven track record building productive and impactful professional relationship and partnerships with a wide range of individuals and organisations.

4. Demonstrable experience leading change and transformation with demonstrable qualities as a change agent. 

5. Demonstrable senior management level experience in project management, financial, donor and budget management, monitoring, evaluation and lesson learning across the fields of strategy, research and policy.

6. Significant experience commissioning high quality, high value research and policy projects and able to demonstrate the use of insights in long term planning and impact frameworks.

Skills

1. Outstanding communication skills and ability to effectively engage and build meaningful relationships with internal and external staff and stakeholders at all levels.

2. Outstanding self-management skills to work independently, autonomously and as part of a team, using own initiative and being flexible and adaptable to deliver as ‘one team’.

3. Excellent IT, project management, financial management and donor engagement skills.

4. Demonstrable excellent planning and organisation skills to deliver work to agreed timescales and standards.

Knowledge

1. Knowledge and understanding of WeProtect Global Alliance mission, vision, values and ambition and how it applies to this post.

2. Knowledge and understanding of a child centred approach to participation, advocacy and EDI and how it applies to this post, with a focus on embedding effective policies and processes.

3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection.

Other

1. A willingness to travel and work unsocial hours (time in lieu can be claimed)

2. Commitment to your own continuing professional and personal development

3. To uphold high standards of work, standards and conduct in line with WeProtect Global Alliance values.

Diversity, inclusion and equity

We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups. 

Safeguarding and values

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check. 

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are: 

· Empowerment – collaboration, innovation, challenge

· Accountability – responsibility, delivery, safeguarding

· Respect – honesty, feedback, inclusion

Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role is new and exciting and will play a vital part in helping Winston’s Wish turn up the dial across our Mass Participation strategy.

The Head of Mass Participation Fundraising is responsible for overseeing our mass fundraising team. Leading the Events, Community and Individual Giving teams to maximise income and to introduce and lead on a new and exciting mass participation programme. Developing outstanding supporter relationships and delivering long-term sustainable income through innovative, audience led fundraising.

MAIN RESPONSIBILITIES  

Specific Duties 

Leadership

• To lead and inspire the Mass Participation team fostering a collaborative and high performing culture that delivers against income and objectives
• Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles
• Undertake quarterly reviews for all direct reports

Mass Participation Fundraising

• Lead the development of all fundraising products, propositions and community and events, to effectively acquire and engage our mass audience target markets
• Use innovation and donor and market research to help define and shape Winston Wish’s Mass fundraising offer
• Lead the development of a robust lottery programme
• Work collaboratively with the Director of Income Generation to develop an approach to Gifts in Wills and legacy marketing
• Maximise income, by overseeing the development of key income sources, including community, challenge events, in memoriam and regular giving programmes
• Drive an innovation-focused culture, constantly evolving our product offerings to expand the charity’s reach and impact
• Maintain up-to-date knowledge on sector and market trends, the legal environment impacting on public fundraising and ensure compliance with standards determined by Fundraising Regulator
• Lead on the development and execution of acquisition strategies to meet agreed targets
• Lead on the development and execution of retention, conversion and upgrade strategies to ensure donor LTV and sustainable income

Strategy, Planning and reporting

• Develop and execute bold strategies to grow the charity’s mass participation portfolio, optimising supporter journey and maximising income generation
• Work with the Director of Income Generation and the Head of Mass Participation Fundraising to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones
• Oversee the development of supporter journeys and stewardship of all mass audiences and key community relationships to maximise retention and ensure long-term income growth

Collaboration

• In collaboration with the Marketing Communications team, oversee the development of compelling integrated fundraising acquisition and engagement plans
• Liaise with trustees’ internal stakeholders to develop Mass fundraising activity, and contribute to reporting for trustees and SLT as required
• Manage key agency relationships to deliver successful fundraising

All Staff 

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities. 
• Promote equality of opportunity, diversity and anti-racism in accordance with Winston’s Wish policies. 
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).    
• Work to objectives, targets and work plans agreed with your line manager. 
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required. 
• Take an active part in the Quarterly review process and participate in training agreed with your line manager. 
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy. 

PERSON SPECIFICATION  

Essential 

• A proven track record in mass participation or public fundraising roles leading on the development of new, successful programmes
• Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
• Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment
• Experience in effectively developing, managing and reporting complex income and expenditure budgets
• Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills
• Excellent relationship-building and stakeholder management skills
• Excellent analytical skills, making informed and balanced decisions or recommendations, understanding the impact of decisions
• Experience of engaging supporters, volunteers and the public
• Understanding of the importance of delivering a positive supporter experience and experience in creating and delivering stewardship plans
• A proven track record of using data and insight to make effective decisions
• Experience of identifying and delivering innovative approaches
• Significant knowledge of the fundraising events and mass participation sector and understanding of the needs of participants
• A proactive and results-driven mindset.

Desirable  

• Experience in managing, supporting, developing and motivating colleagues in a digital first organisation
• Experience of salesforce or other similar CRM systems
• Evidence of continued professional development

Recruitment Timetable

• Application deadline: Monday 28th April 2025
• Interviews: w/c 5th May 2025
• Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.

This exciting role is responsible for delivering income from a range of donors and prospects, with a focus on trusts and foundations, lottery and statutory sources, as well as HNWI. We are looking for an ambitious and strategic fundraiser with a proven track record of raising significant funds from charitable trusts and foundations, lottery and statutory sources as well as HNWI, who, alongside our existing team, will help to grow and develop this area of fundraising for the Macular Society. The post holder will have a proven eye for detail, an analytical nature, first class relationship management skills and a flair for writing successful applications.

In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list. 

We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

We are passionate about treating people fairly and as equals, doing so is instinctive to us. To Beat Macular Disease for all we know we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.

Accountable to: CEO

Location: Based/Flexible Hybrid working at: 45, The Parade, Roath, Cardiff, CF24 3AB

Hours of work: 35 hours a week

Salary: £40,000 to £42,000 dependent on experience

P03 Scale 32-35 – £41,511 – £44,711

Contract type: Permanent following a successfully identified probationary period.

Mission and Values

Voices From Care Cymru exists to improve the lives of care experienced children and young people in Wales, which we achieve by being a national independent voice that provides a national care experienced community.

Our values:

Being Young-Person Led

VFCC core principles are guided by our community of care experienced children & young people. Our Board of Trustees is split between young people/service users and key professionals, The advisory group of Care experienced children and young and staff regularly consult with children and young people on issues that are important to them.

Equality For Everyone in Care

VFCC believe that care experienced children & young people should have the same chances and opportunities as their non-care experienced peers. They should not have to face stigma, discrimination, and barriers in life because of their care experience.

Creating A Care Family

VFCC provides the opportunity for care experienced children & young people to meet, grow, learn and develop long lasting friendships.

Being Aspirational

VFCC wants care experienced children & young people to be everything that they can be. We want to inspire them and nurture their potential.

Celebrating Individuality

VFCC is a unique independent organisation, we recognise and celebrate the individuality and diversity of the children & young people that we work with. We see that the different backgrounds, experiences, and views of care experienced children & young people help us to develop as an organisation and better represent the wider care population.

Purpose of post

By instruction and in partnership with the CEO (Chief Executive Officer) the Programme Director will manage and coordinate the operational areas of VFCC based on company policies, goals, and objectives to ensure an efficient working environment and that deadlines are met. The Programme Director prioritise the target/ objectives. We are looking for an experienced Programme Director to supervise a wide range of programs. You will be responsible for the delivery and overall success of each program. You will supervise teams and inform management on progress and performance.

A successful Programme Director must have a broad knowledge of program management principles. They must have a strategic mindset as well as be able to lead and develop their subordinates.

The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization

Key tasks

• The Programme Director will assist senior management in establishing the development of the organisations long-term business Plan.
• The Programme Director will ensure that the strategic aims and planning of departments budgets/objectives are in conjunction and agreed by the CEO.
• The Programme Director will be responsible for monitoring workflow, ensuring optimal productivity, performance, milestones and deadlines are met across the organization.
• The Programme Director will be responsible for managing the performance and objectives for key staff.

The Programme Director will also be responsible for:

• CRM system – lamplight.
• Fundraising – to support the fundraising strategy and monitor and produce reports.
• Assist SMT in setting goals that promote company growth which will support the strategic objectives of the organisation.
• Oversee daily activity of the team.
• Prepare budgets, schedules, and other organisational reports as needed .
• Devise evaluation strategies to monitor performance and determine and manage the need for improvements team workloads to meet goals and deadlines.
• Develop plans to increase efficiency and reduce costs
• Improve existing systems and policies
• Promote and enforce safety in the workplace
• Work closely with other departments to promote efficient optimisation.
• Execute plans designed to meet company goals by updating/monitoring policies employees and coaching.
• Updating management with detailed and accurate reports/presentations regarding budgets, and bids
• Apply change, risk and resource management principles when needed, read reports prepared by managers to monitor progress.
• Ensure program operations and activities comply to legal guidelines and internal policies.
• Knowledge of child protection/safeguarding policy/procedures and be able to act and make reports as necessary

The VFCC experience:

• To ensure that care experienced children and young people have a positive experience of VFCC.
• To ensure VFCC is a safe and supportive environment for children and young people.
• To ensure young people are signposted to further opportunities to develop their skills and experience.
• To coordinate children and young people’s meaningful involvement/participation with the governance and operations frameworks of the organisation.

Other duties:

• To work within the organisation’s policies and practice guidelines.
• To participate in supervision sessions, staff meetings, managerial meetings, and the team activities.
• To carry out any other reasonable duties as may be required by the Chief Executive Officer.
• Deputise with the Influencing Director in the absence of Chief Executive Officer.
• The Programme Director will occasionally be required to work evenings and weekends with the occasional requirement to stay away from home overnight.