Risk management jobs

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

About Us

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role
This is an exciting opportunity to join Dementia UK in a new role as Head of Digital Engagement. You will be responsible for developing and delivering an effective, proactive and integrated digital strategy, overseeing an operational plan that supports the organisation’s overarching objectives.

As the Head of Digital Engagement, you will lead our Digital Engagement Team, motivating and empowering colleagues to create inspiring and engaging cross-channel digital marketing activity (including website, email, pay-per-click and paid social media activity). This will include ensuring our digital activity is inclusive and accessible, as well as focused on segmentation, testing, scheduling, optimisation, acquisition, supporter journeys and engagement.

With other key stakeholders, you will help to drive digital transformation and a digital culture across the charity. You will identify opportunities for the charity that will help meet our organisational objectives and work with key stakeholders to drive these forward, ensuring there is a joined-up and prioritised approach to our digital projects. Working closely with the Head of Brand and Marketing and the Head of Communications, you will help increase awareness of Dementia UK and Admiral Nurses, while supporting our fundraising, influencing and service delivery goals. Together, you will ensure brand integration across all channels, keeping the brand fresh, consistent and impactful. You will also ensure that the brand and its assets are accessible and effective across all digital platforms, and that everything we produce reflects the values and identity of Dementia UK.

To succeed in this role, you will bring significant experience of digital marketing and communications at a senior level. You will have a strong track record of overseeing the successful delivery of digital projects, campaigns and content that generate measurable results. You will also have experience in developing and implementing strategic plans, alongside managing operational plans with clearly defined KPIs and identified risks. In addition, you will be a strong communicator and proven leader of high-performing teams, able to provide clear direction, motivation and effective line management through supervision and staff development.

If this sounds like you, join us in making a difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

Overview

Change Grow Live are looking for an Assistant Business Development Officer (Bid Writer) to join our national business development team. As one of the UK’s largest charities, Change Grow Live supports people in making positive changes in their lives.

Location: London (You could also be based in our Manchester or Brighton Regional Business Unit)

Salary: £27,861.26 − £32,002.35 per year Dependent on experience (Based on full time hours, pro rata for part time).

Contract Type: 12 month Fixed Term Contract

Hours: Full Time, 37.5 hours per week

Allowances: £4,133.14 per year Inner London Weighting, pro rata

Dates for Interview are 6th-8th of May 2025

Closing Date   27/4/2025

Role overview

You’ll help to prepare for, write and support on developing bids and proposals, helping Change Grow Live secure contracts and run high-quality health and social care services. These services support adults, children and young people, including around drugs and alcohol, homelessness and criminal justice.

Your day-to-day will include:

• Writing and editing bid responses
• Working with colleagues across Change Grow Live
• Completing online research, analysing data and working with partner organisations
• Creating presentations, diagrams and reports
• Helping improve how we do things.

This role is designed to support you through the beginning of your business development and bid writing career. We’ll provide you with support and training to develop and progress.

About you

You are:

• Clear and concise writer
• Motivated to develop your skills
• Open to feedback
• Curious and analytical
• Solution-focused and tenacious
• Kind and committed to helping people make positive changes.

Previous experience in business development is not needed, but skills or experience in health and social care, writing, sales, research, or data are beneficial.

Benefits:

• Working a successful team
• Structured training, development, mentoring and progression opportunities
• The option to work from home for some of the week
• Wellbeing support, including an employee assistance programme and an hour each week for wellbeing activities of your choice (find out more here).

We want our workforce to represent the diversity of the people and communities we work with. We pride ourselves on an inclusive and supportive workplace, evidenced through our Investors in People Silver Award and Stonewall Silver Award 2023.

We’re happy to consider any reasonable adjustments that you need to be successful. We do everything we can to accommodate flexible working, including compressed or part-time hours, job shares and other arrangements. Please let us know in your application or at any stage of the process if you would like to explore these options.

Before you apply

In the application portal, there’s a section called ‘how you meet the criteria for the role’. This is your chance to tell us about why you’re a good fit for this job – we won’t be able to consider your application unless it’s filled in. Please explain how you meet each of the person specification criteria (listed at the end of the job description). You can group multiple criteria together where you think it makes sense. Use clear examples of your experience (this link contains some useful guidance). As guidance, written statements should not exceed 1,000 words. 

We encourage applications from individuals who may not meet every requirement but are excited about the role. We value lived experience of substance use, homelessness, and/or multiple disadvantages.

We’re a Disability Confident Committed employer. We’ll offer an interview to disabled people who meet the minimum criteria for this job. Please confirm in the ‘how you meet the criteria for the role’ part of the application if you are applying under this scheme.

Check out the job description and team explainer for more information.

If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours

If you have any questions on this opportunity that you would like to talk through please contact us

Regional Officer for Safeguarding (aligned to the South East Methodist District)

home based (will need to be within a commutable distace from the South East of England)

35 hours per week

£40,500- £43,500 depending on experience

The Methodist Church is committed to ensuring its churches are safe spaces for all. We work hard to ensure compliance with legal requirements, develop good practice, provide effective training and give professional advice on individual cases.  We have an exciting opportunity to join our new safeguarding regional teams operating in the south west and the south east regions and take this forward supporting Methodist churches and work. The post holder will join a team of safeguarding officers who will carry specific responsibility for individual cases, undertake risk assessments, lead training and advise churches. The post will be aligned with specific Methodist districts and provide support to colleagues across the regional area requiring regular travel.
 

The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.

The successful candidate will also need to be able to regularly commute to the South East Methodist District. 

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.

Closing date: 27 April 2025

Interviews will take place on: TBC  

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

Leeds Media Centre (with travel to National Probation Service locations in West Yorkshire as required)

Ref: ACA-252

Are you a highly organised, proactive and compassionate individual with a proven record of working with services and clients within the criminal justice sector, accommodation and advice/support services? Are you looking for an exciting new career opportunity?

If so, join St Giles as a Community Accommodation Adviser where you will provide tailored accommodation support to men in custody and under probation supervision in the community, with the aim of supporting them to overcome barriers to obtaining secure and stable accommodation so that they can successfully reintegrate into society.

About St Giles 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this key role

As our Community Accommodation Adviser, you will complete an Initial Needs Assessment (INA) with each service user using a strength-based approached within agreed contractual timeframes, before assessing need and risk, alert to changes that could indicate change in risk or serious harm, including personal safety and safeguarding. 

You will contribute to the design and delivery of an effective and solution-focused accommodation plan and advise and support service users to achieve successful outcomes utilising your specialist housing knowledge and a comprehensive understanding of accommodation and local service provision. You will also be expected to maintain and build new relationships with social and private housing providers and within the criminal justice sector, voluntary and statutory agencies. Monitoring progress and recording on digital systems is also a key duty.

What we are looking for:

• Relevant housing qualification or extensive experience

• Strong experience of working as a key part of a high-performing team 

• Experience of using digital technology and of providing evidence for external audit purposes

• Knowledge of the main issues affecting homelessness and rehabilitation of offenders

• A sound understanding of how staff with lived experience can provide additional value

• Outstanding interpersonal, relationship-building and communication skills, both verbal and written 

• A collaborative, flexible and professional approach to your work

Please note this role requires an Enhanced Adult DBS checks.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage ) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 11 p.m. on 22 April 2025 

Interview date: 01 May 2025 at Leeds Media Centre       

Full-time, Fixed Term Contract until 31 March 2026

West Midlands Police Custody Suites- Perry Barr & Oldbury Custody Suites

Ref: ICC--251

Are you a proactive, influential, and collaborative individual with a proven record of managing, mentoring or providing support to staff/volunteers and communicating effectively the needs of clients to other professionals? Looking for an exciting new career opportunity?

If so, join St Giles Trust as In-Reach Custody Caseworker, where you will be supporting young people in custody to reject an ongoing cycle of criminal activities, gangs, and related issues as carrying weapons, drugs related offences, violence, county lines and wider exploitation concerns.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others. 

St Giles have been working across the Midlands for the past 7 years delivering peer led services supporting people impacted by disadvantage, youth violence and offending. Our work has evolved from prison training and rehabilitation services to community outreach including working in local A&E hospitals, police custody and within local authority teams. From our Coventry hub we offer a range of peer training, mentoring and more recently we have just opened a food pantry service to local people struggling with food poverty. Recently we have opened second office in Wolverhampton as the team and projects continue to expand.

About this exciting opportunity

The Police Custody In-Reach Service has recently launched across two main custody suites at Perry Barr & Oldbury. We have embedded credible lived experienced and culturally competent workers into the custody suites to use the arrest as a reachable moment to engage with CYP under 25 years of age of any gender that have been arrested for criminal activities, gangs, and related issues such as carrying weapons, drug related offences, violence and county lines and wider exploitation concerns. The service provided uses a trauma-informed approach to support in a number of areas (e.g., housing, finances, substance misuse, mental health, training, employment, family matters). Initial contact is made in custody suites, followed by meeting in the community to provide tailored support.

You will provide a high-level service to young people 11-25 impacted by gangs, youth violence, county lines and exploitation as either victims or perpetrators. You will help each young person to identify and realise alternative aspirations and goals to support them to establish lifestyles that move them away from criminal activities, gang involvement, violence, and negative life choices.

What we are looking for

•  Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families.
• Experience of engaging positively and deter young people aged 11-25 in custody from offending once they have been identified as being involved in a violence related incident, being at risk of exploitation or gang affiliated.
• Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused.
• Experience of providing support, advice and advocacy and the ability to assess clients’ needs.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting, and promoting the safety of our clients. An enhanced DBS barred list check is required for all successful applicants.

Closing date: 11pm, 29 April 2025. Interview date: 7 May 2025 Coventry Hub

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Salary: £30,761 per annum

Hours: Full time – 35 hours per week

Days and times: Standard working hours will be Monday to Friday 9-5, the role is required to provide flexibility to accommodate evening or weekend meetings with family members

Contract: 1 year fixed term (with potential to extend if successful)

Employed by: Age UK Hillingdon, Harrow & Brent

Location: Hillingdon Hospital, Pield Heath Road, Uxbridge UB8 3NN (map) with occasional work from Age UK HHB Head Office, Unit 3, 126 Church Road, Hayes, UB3 2LW (map) (Age UK HHB operate a hybrid and flexible working policy on successful completion of induction)

To support individuals and families who are transitioning from Hospital into residential care. Specifically supporting those who may need to contribute towards the cost of their care, by providing independent, impartial tailored advice and assistance, helping clients navigate the complexities of residential care options, financial planning, and emotional adjustments. This role does not involve any regulated activities, assessments, or financial advice.

Who are Guts UK Charity?

Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.​

We are the only UK charity funding research into the digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.​ 

Our mission is simple: to improve the lives of millions of people affected by digestive conditions 

The role of Helpline Advisor

For several years, Guts UK have provided information, support and guidance to our community over the phone and by email. This year, we’re formalising that service into a professional Helpline and are looking for someone to join our small, talented support team.

During the initial 6-month trial period, the Helpline phone lines will be open Monday to Friday, 10am to 2pm, but this may expand or change later in the year. Queries could be received via phone, email or web-query form.

​As a member of the Helpline team, you will offer on demand information, support, guidance and signposting primarily to enquirers living with, or caring for those with, digestive conditions and symptoms. The support offered will include receiving calls, emails and web form queries from people who are looking for more information about their digestive condition, need to know where they can turn to for support, or are waiting on a diagnosis and need help navigating how to get there. You will provide appropriate information, guidance and signposting to our own information and other external support organisations. As a charity, Guts UK covers all digestive symptoms and conditions, across the whole of the UK, and so no two days will be the same and queries will be diverse and interesting.

The role holder will man the Helpline (alongside others from the team) from 10am to 2pm (with a 30-minute lunch break) and during that time will receive, respond to and appropriately log phone calls, web-queries and emails.

Who we’re looking for?

· Do you want to make a difference every day?

· Do you have resilience & adaptability and thrive in a small, close knit team?

· Are you passionate about customer service and care?

· Do you want to empower people to understand and improve their own health management?

Ideally, we are looking for someone who has already spent time working on a helpline service (even better if it’s a charity helpline service) but we will consider applications from candidates if they have demonstrable customer service, and telephone experience.

Location

The Helpline team have a secure office space in our Huddersfield based office in which they can handle confidential calls and information. This is supported by hybrid working, with team members able to work from home as well.

Please see the attached detail job pack for further information and how to apply. 

Mind in Camden has the exciting permanent opportunity to recruit people to work on our leading Hearing Voices Projects.

The Hearing Voices Projects Support Worker will play a vital role in ensuring that those who need our services receive kind and compassionate support. The role involves a mix of frontline support work, administrative support, and working closely with the rest of the team to build and further develop our services. Therefore, the ideal candidate will have excellent communication and organisation skills.

Within the Hearing Voices Projects, lots of opportunities arise for networking, collaboration, and professional development, which can lead to some fun and interesting pieces of work. We are looking for someone with knowledge of peer support and a range of perspectives on mental health to join our Hearing Voices Projects team and to help us support the people who need our services.

The Hearing Voices Projects have a global reputation for offering compassionate, person-centred support that avoids pathologising experiences, especially those that are often highly stigmatised.

Among other tasks, you will be required to:

• Work with partner organisations to establish hearing voices peer support groups in addition to organising and facilitating existing groups.
• Offer support to a range of people who hear voices and/or have other sensory experiences or difficult beliefs (at the moment, primarily young people and their families) in a variety of ways (email, Zoom, phone, face-to-face).
• Deal with enquiries and offer information to interested stakeholders.
• Facilitate focus groups and support young people’s involvement in a range of areas.
• Support relevant data monitoring and evaluation on the projects.

We particularly welcome applications from people from under-represented groups, as well as those who have lived experience of mental distress and are able to use this to inform their work.

For more information and to apply, please visit our jobs page.

Closing date: 5.00pm on 7th May 2025.
First interviews: w/c 14th May 2025.
Second interviews: w/c 19th May 2025 (TBC).

Join our team at Portsmouth Cathedral as an Events Production Assistant and play a key role in delivering a diverse programme of events in this historic and vibrant space. This hands-on role is perfect for someone with a passion for event production, keen organisational skills, and the flexibility to work across a variety of events, from concerts and exhibitions to services and community gatherings. If you thrive in a dynamic environment, enjoy working with a team, and take pride in ensuring seamless event delivery, we’d love to hear from you!Job Purpose

To provide practical and hands-on support for the production and delivery of events and bookings at Portsmouth Cathedral. Working closely with the Events Administration Assistant, this role focuses on the physical and operational aspects of events, including setup, equipment handling, and on-the-day coordination. Additionally, the role involves administrative tasks supporting the Events Administration Assistant and Head of Marketing and Events, as well as the care and maintenance of equipment and event spaces.

When there are fewer practical event production duties, the post-holder will assist with event administration, paperwork, and general enquiries, working alongside the Events Administration Assistant and the wider office team. They may also be required to support other departments within the Cathedral as needed, ensuring a flexible and collaborative approach to event operations and wider Cathedral activities.

Person Specification

Essential Skills and Experience

• Proven experience in practical event production, including setup and teardown of equipment.
• Physical fitness and ability to handle manual handling tasks, such as moving furniture, staging, and technical equipment as an occupational requirement.
• Strong organisational and problem-solving skills, with the ability to think on your feet.
• Flexibility to work evenings and weekends as required.
• Ability to work collaboratively with a team, including volunteers and other staff.
• An understanding of basic health and safety regulations relevant to events.
• Empathy with the beliefs and values of the Christian Faith and the aims and objectives of the Church of England.
• Proactive, hands-on attitude with a focus on problem-solving.
• Excellent interpersonal skills, with a calm and approachable manner.
• Empathy with the mission and values of the Church of England.
• Commitment to the highest standards of safeguarding, equal opportunities, and inclusivity.

Desirable Skills and Experience

• Experience with AV and sound equipment, including setup and basic troubleshooting.
• Familiarity with heritage or multi-use venues.
• Interest in working in a faith-based or cultural environment.
• Knowledge of best practices in risk assessment and health and safety for events.
• Personal licence holder

Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), enhanced DBS for specific roles, and face-to-face or online training as required.

Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.

Are you looking for a rewarding challenge?

Then join our experienced team supporting children and young people who have caring responsibilities for someone in their family due to disability, long-term illness, mental health, or drug or alcohol misuse. You’ll help deliver our Young Carers service across Southwark, so a car driver is preferred.

In this role, you will manage an existing caseload and new referrals, meeting with families and Young Carers to complete statutory assessments and create action plans. You‘ll provide support for Young Carers to reduce the impact of their caring role and improve their resilience, educational chances and wellbeing, through signposting to local services, in-school support, one-to-one sessions, and workshops.

There will be opportunities to work closely with schools, Children’s Services and other agencies to raise awareness, identify hidden Young Carers, and ensure Young Carer needs are understood and acted on.

You will need to be confident, approachable and self-motivated, with the ability to quickly establish rapport with children and young people. Applicants should have relevant experience of working or volunteering in education, health or social care, or be looking to start a career working with children or young people.

This is a part-time role, ideally working Tuesday, Wednesday, and Thursday (including occasional early evenings). The role is 9 months fixed-term with a potential 3 month extension.

Make a difference now and for the future.

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note, outlining your current salary, or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays on a four-on-four off shift pattern.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community.

We are looking for a Housing Night Worker to join our Horsham Y team. Main areas of responsibilities are:

Safety and security

• Provide a friendly and professional front-of-house welcome to residents, visitors and staff, and ensure the building is safe, secure quiet and welcoming 
• Maximise the wellbeing of residents and visitors by ensuring adherence to health and safety protocols and house rules, all within the terms of tenancy agreements
• Assess and monitor the risks presented by residents to ensure they can keep themselves safe and, where possible, continue their development
• Record all incidents and accidents and share appropriately with the wider team, your manager and, if necessary, the central safeguarding team 

Engagement with residents

• Welcome residents home and provide informal and responsive support so they can articulate their aspirations and ambitions and acquire the skills they need to live independent and fulfilling lives
• Ensure resident’s views, aspirations, concerns, and ideas are sought so they can play an active role in influencing the services they receive
• Proactively promote the services on offer and ensure residents are encouraged to engage with those services
• Contribute to, or support, evening groupwork activities so that residents can access tailored solutions that meet their needs, wishes and aspirations

Administration and housekeeping

• Undertake tasks as directed, including but not limited to: inputting data, assessments, reviews, case notes onto our client database and entering new residents details/closing ex-resident records
• Completing health and safety/compliance checks, and recording estate inspectors and room checks
• Adding maintenance requests to our property services system

General

• Work as part of a team, on a rota four on four off shift pattern, alongside another Housing Night Worker, ensuring young people at the service have non-judgemental, objective at night, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice 

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and knowledge

• Experience of working in a customer facing environment, remaining calm and solution-focused when dealing with challenging behaviour
• Basic understanding of the support needs of young people and/or adults at risks
• Understanding of the impact of trauma on others, and the ability to work with a strengths-based approach with people who may be in distress
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and Health and Safety check lists
• Basic knowledge of good safeguarding procedures in relation to young people and/or vulnerable adults, and the ability to maintain professional boundaries (training provided)

Skills and abilities 

• Ability to communicate clearly both verbally and in writing for appropriate record keeping (vital for handover to colleagues working day shifts)
• Good interpersonal skills and ability to build and maintain strong relationships
• Ability to work lone work, work autonomously, and use own initiative, as well as being part of a team
• IT skills, including proficiency in MS Office 365 package, as well as healthy and safety and client management systems (training on YMCA DLG systems provided)
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately

CLOSING DATE: Sunday 11 May 2025 at midnight

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

Part-time post: pro-rata 2.5 days per week, parental leave cover until December 2025 with possible scope for extension

Spectra CIC delivers peer to peer counselling services across London. The post holder will coordinate Spectra’s LGBTQ+ Youth Counselling Service. This will include the delivery of counselling sessions, client allocations, service development and waiting list management. In addition to liaison with members of the counselling team.

You will have good understanding of the health and well-being needs of young LGBTQ+ people, and an understanding of access barriers in underserved groups within communities.

You will have a good working knowledge of Office programmes including Excel, Word and PowerPoint.

To better serve marginalised communities we currently particularly welcome applications from trans people, people of colour and/or those with key language skills.

The role offers a combination of working online and at Spectra’s office based in South London.

Please complete and return the application form, including the personal statement and diversity monitoring form from our website – we do not accept CVs or incomplete applications.

We have an exciting opportunity to join us as a Multi-Crime Team Leader at Victim Support Wiltshire, working 37.5 hours a week.

Do you want to make a difference every day?

Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the Role:

This role is home-based, but will require extensive travel across Wiltshire and Swindon to attend in-person meetings and work from various community hubs. As the Wiltshire Team Leader you will:

• Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff
• Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service
• Proactively promote the service, raise awareness of services & work with professionals collaboratively to improve the access to and quality of services

You will need:

• An understanding of the Criminal justice system and the impact of crime on victims and witnesses
• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments
• A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
• Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The successful candidate will be based in Manchester and you must be genuinely interested and committed to working across the City /Region. The role will support the delivery of communications across the organisation, as well as on flagship projects. They should have a passion for comms, and with support from the current comms team they will learn to lead on organisational comms across Innovation Unit. While primary focus of this role is Comms, the successful candidate will also support a range of client facing innovation projects as well as internal projects such as team learning events and business development, playing a role of project coordination. 

The successful candidate will be offered a range of development opportunities including attendance at the Innovation Unit Academy, mentorship, one-to-one coaching and chances to learn from colleagues across the organisation and a range of different sectors.

You will be working on a range of different projects. Tasks may include but are not limited to:

Communications Coordination

• Planning, coordinating and delivering an organisation-wide Communications Strategy.

• Maintaining and growing our website using our Content Management System, with support and training as needed. 

• Draft, proofread and share social media and newsletter copy promoting work across Innovation Unit’s portfolio - with support and training as needed.

• Working with the Innovation Unit Team, to support and empower others to engage in communications. 

• Spot and develop communications opportunities, regularly meeting with project teams. 

• Support the tracking of Key Performance Indicators (through analytics) and reporting of insights.

• Support senior colleagues through event planning and coordinating external event attendance.

• Develop ideas for boosting Innovation Unit’s public profile based on live projects and priorities.

Project Coordination and Delivery

• Support Project Leads to plan and coordinate projects including tasks such as: drafting delivery updates for clients; recording minutes; scheduling meetings; and understanding/raising any risks.

• Support the delivery of client-facing projects through tasks such as: leading on event logistics (online and in person) and at times co-designing and co-facilitating workshops; analysing complex information; drafting and designing event documents; and, developing communication materials such as slides and web content.

• Collaborate with your project team to share learning with the wider organisation.

Business Development

• Support staff across the IU team to pursue business development opportunities and develop proposals.