Risk Management Jobs

We are delighted to be hiring two new staff members to help build a Bath and North East Somerset Community Energy Network:

• Renewable Energy Outreach Coordinator
• Home Energy Outreach Coordinator

The Community Energy Network is funded by the National Lottery’s Climate Action Fund and will be run through a partnership between Bath and North East Somerset Council, Bath and West Community Energy, the University of Bath and the multi-agency BANES Community Wellbeing Hub.

Project Background

To tackle the climate crisis and fuel poverty, we are going to need a LOT more people involved, taking action in whatever ways they can. Fortunately, there are hundreds of people in our area who are already stepping up to do this.

Our vision for the energy transition has two elements. Firstly, we must reduce energy demand, particularly from homes, where high energy bills are causing serious social problems. Secondly, we must ensure that the remaining energy demand is met by clean local renewable energy, owned by and with benefits retained by the local community.

The Energy Outreach Coordinators will support people taking action on both these elements.

Job Purpose

We are looking for a motivated community organiser and project manager to recruit, inspire and support a diverse range of Home Energy Champions within a new BANES Community Energy Network.

The Home Energy Outreach Coordinator will recruit and support people who champion domestic energy efficiency in diverse ways; as members of community organisations, frontline agencies and those involved in BWCE’s previous projects. The Home Energy Outreach Coordinator will help create a strong, positive identity for these Home Energy Champions. They will work with others to curate, develop and run a programme of events, celebration, training and networking to meet a range of needs. In addition, they will provide more structured support for Home Energy Advice Champions, Home Energy Neighbourhoods (neighbours taking home energy action together) and existing Champions from previous projects. The role sits within BWCE’s Communications and Engagement team and the post holder will be supported by energy experts from BWCE and the Centre for Sustainable Energy.

Principal tasks

• Volunteer recruitment and support: Build a strong cohort of Home Energy Champions, including 50 Energy Advice Champions and other champions acting in different ways.
• Programme development: As part of the Community Energy Network, co-develop, innovate and implement a support programme for existing and new people who champion home energy efficiency. 
• Organise group activities including drop-in sessions, roadshows, follow-on activities from our Green Open Homes programme and Home Energy Neighborhoods. 
• Partnership working with the range of community organisations and agencies to ensure the Home Energy champions complement the work of others. This includes bringing in new partners to the Home Energy strand of the Network where opportunities arise, for example social housing providers or Parish Councils. 
• Project Management: Take a project management approach to organising, scheduling, monitoring and prioritising tasks and managing risks. 
• Communications: Provide content for promotional materials that will resonate with target audiences, as part of the Community Energy Network communications strategy and with support from communications colleagues. 
• Evaluation: Undertake data collection and the reporting of Network activities, supporting evaluation through follow-up surveys, case studies, focus groups, working with Bath University 

Application Process

The application deadline for the post is Monday 9th December, midnight. Invitations to interview will be issued by the 11th December. Interviews will be held on the 16th and 17th December and interview candidates will be notified of the outcome of the interview by the 20th December.

Bath and West Community Energy is an equal opportunity employer and encourages applications from individuals of all backgrounds. We look forward to seeing your application for this unique and exciting opportunity.

Reconnect Worker

 This is an exciting opportunity to join Depaul for the new development of our Reconnect services in London.

Position: Reconnect Worker

Location: London

Contract: Permanent

Hours: Full-time, 37.5 hours per week

Salary: £29,742 per annum (ILW) plus pension and other benefits

Closing Date: Sunday 8th December, 2024

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

Working with the support and guidance of your manager, you will be responsible for delivering our Reconnect, family support and mediation service across the London Region

You will work collaboratively with colleagues across Depaul’s services and with external agencies to reduce family breakdown. You will build and maintain a caseload of clients at risk of, or experiencing homelessness. You will work with clients in a variety of situations, including young people at school who are experiencing a breakdown in their family relationships, those who have been forced to leave their homes and are temporarily staying with our volunteer Nightstop hosts, and those who are now living in our accommodation services.

You will provide a wide range of support and guidance to these clients and their families, aiming to improve understanding and communication, reduce conflict and strengthen relationships, amongst other things. This will include a range of methods, including one-to-one and joint party mediation. Occasionally you may also provide basic guidance to young people and parents regarding their housing options.

With full support, you will be responsible for ensuring effective and safe management of the service on a day-to-day basis, including working in line with all relevant policies, procedures and best practice guidelines, as well as maintaining arcuate and up-to-date records on our database.

Key responsibilities include:

• Work directly with young people aged 11-25, and their families, who are experiencing family difficulties and at risk of homelessness, providing guidance, personalised family support and one-to-one and joint party mediation if appropriate;
• Carry a caseload of 15 – 20 clients per FTE for whom you will be the named keyworker;
• Process referrals from relevant agencies in order to build and maintain a full caseload of clients.
• Work in partnership with young people and their families to complete risk assessments, needs assessments and changes plans and outcome questionnaires to work with them towards measurable outcomes.
• Build strong working relationships with all Depaul colleagues and services across the region, as well as other relevant agencies and local authority teams, to promote the service, build effective referral routes and processes and provide holistic support to young people.
• Maintain clear, accurate and up-to-date records of all aspects of your work, in line with monitoring and evaluation processes and standard operational procedures.
• Work closely with statutory bodies and other agencies to support any relevant safeguarding procedures, advocating on behalf of young people and parents/carers when necessary.

About You

You will need to have the following skills and experience:

• Significant experience working with young people and families in crisis; reflective, creative and solution-focused in your approach and committed to working in an assets-based way.
• To hold or complete a Level 4 Interpersonal Mediation Practitioner’s Certificate (IMPC). Training will be provided if the candidate doesn’t hold the qualification, but training will have to be completed before the end of the probation period.
• Experience of working independently and managing own caseload; self-motivated and able to prioritise tasks and carry out efficient organisation and administration.
• Experience of carrying out risk and needs assessments and support planning for clients.
• Ability to develop strong, collaborative and productive relationships with colleagues and key external agencies, promoting the value of our work and its impact on families.
• High level understanding of professional boundaries and ability to maintain impartiality
• Willingness and ability to travel independently and work from a number of different locations across the London region.
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.

• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Family Support Worker, Reconnect Worker, Support Worker, Social Care Worker, Mental Health Care Worker, Voluntary Worker, Mental Health Support Worker etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

North Somerset Wellbeing College Tutors

Location: 4 Boulevard, Weston- Super-Mare (with travel to other locations across North Somerset)

• Opportunity 1

Hours: 25 hours

Contract: Permanent

• Opportunity 2

Hours: 25 hours

Contract: 1 Year Fixed Term

• Opportunity 3

Hours: 18.5 hours

Contract: Permanent

Please indicate in your personal statement, which of the roles you are interested in.

Second Step is a leading mental health charity in the South West offering housing, support and hope to people with mental health and other support needs.  Our vision is that we believe in a world where everyone affected by their mental health can create a positive future.  We promote mental health and wellbeing by supporting people and communities to build brighter futures.

About the Service

North Somerset Wellbeing provides free psychoeducational workshops, courses and group activities which are available to adults living in North Somerset. These are run online and at community venues across the county. The sessions are designed to explore, improve and maintain mental health and wellbeing. In addition, brief 1:1 support can be offered to those requiring signposting to other appropriate services.

About the Role

• Are you caring, compassionate and non-judgemental?
• Do you want to help people to learn skills to support their wellbeing and recovery?
• Do you have experience delivering wellbeing groups, workshops and courses?

We have 3 exciting opportunities to join our small, friendly team.  As a Wellbeing Tutor, you will work in a psychologically and trauma informed way, be values led and looking to grow both personally and professionally.

Full details of this exciting opportunity can be found in the role profile. 

About You

• You’ll need to be a good communicator, who is creative and able to make learning accessible for all service users.
• As well as planning and delivering a range of wellbeing activities, workshops and psychoeducational courses, we are looking for someone who embraces service user involvement and coproduction work to ensure that the service provision remains meaningful and relevant to those using it.
• The successful candidate will work collaboratively with clients / carers, the team and other agencies to manage risk where needed, including making safeguarding referrals if required. 
• In addition, you will assist with the recruitment and supervision of a small team of volunteers who support the service.
• You will have good organisational skills, be IT proficient and have clear record-keeping skills.

We welcome applications from Experts by Experience as well as underrepresented groups.

Second Step offers an excellent annual leave package, support from our Employee Assistance Programme if you need it, and a comprehensive induction programme with on-going training opportunities.

Closing date: Friday 6th December 2024

Interview date: TBC

We are Living Streets, the UK charity for everyday walking.  

We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to enjoy the benefits the simple act of walking brings. 

Join us and together we will create a walking nation. 
We are looking for an enthusiastic and motivated person to join our Policy and Communications team as Local Engagement Assistant. You will assist the development of campaigning activity and our local volunteer groups, with a focus on working with marginalised groups across the UK to achieve change. 

It’s an exciting time for Living Streets, as we are growing our local group campaign network and listening to the voices of communities calling for change. The Assistant will ensure that local groups have the right materials and support to campaign in their area for better streets. They will also help monitor the impact of our local campaigns work.

We welcome people with lived experience of feeling marginalised as well as those who recognise it is everyone’s responsibility to be involved in this work. 

This is an exciting role, in a dynamic, motivated and friendly team, and you will have an opportunity to make a real difference in an ambitious campaigning organisation.

Closing date: 02 December 2024 (12pm)

Interviews: W/C 09 December 2024

Closing date: Wednesday 4th December 2024 at 9am
Please note that the turnaround time between both the first stage and second stage interviews will be short: 

First Stage Interview: Monday 16th December/Tuesday 17th December 2024

Second Stage Interview: Wednesday 18th December/Thursday 19th December 2024

We have an exciting opening for someone to join our senior leadership team leading our campaigning work. We need a strategic expert who understands politics, campaigning and how to get the best out of campaigning organisations. The Campaigns Director must maintain a comprehensive understanding of the organisation's financial position, proactively managing budgets and implementing necessary adjustments to ensure organisational health and sustainability.

The Campaigns Director leads the Campaigns department, crafting our plans and supporting the team to execute powerful, people-powered campaigns that shape the country to be fair, respectful and sustainable. They oversee campaign strategy development, as well as teams that execute our plans, run our social media campaigns, and our public/media affairs work, all while ensuring alignment with organisational goals and political positioning.

The Campaigns Director must maintain a comprehensive understanding of the organisation's financial position, proactively managing budgets and implementing necessary adjustments to ensure organisational health and sustainability. They play a critical role in steering the organisation's narrative, tracking campaign progress, and working collaboratively with the Senior Leadership Team (SLT) to align campaign objectives and work in progress with other organisational insights and initiatives.

Your background and experience

We are looking for someone who understands 38 Degrees, our model and our organisational culture already, and our fierce determination to change our country - campaigning to do so without fear or favour whoever is in power. You will have worked at, or with, a similar organisation to us, where our supporters are our purpose, and you’ll be ready to engage in discussions about campaigning tactics and way of working from day one.

Our power is the passion, and number, of our supporters. You will have insight and experience on how an organisation like ours should respond to a new environment - and capitalise on the changed landscape. 

You will understand not just the purpose and strategies of organisations like ours, you’ll know that we can only succeed if we have the right people, structure and culture. You’ll have experience of working in productive and positive environments, and you’ll have insight into how teams can be set up for success in a campaigning space.

You’ll be adept and experienced at project management, understand the pressures the team face working in a fast paced reactive environment and be able to get the best of people in this context to help deliver on longer term, strategic goals.

And most of all, you will be a positive, practical person who can work with others, bringing them with you, to solve problems in a collaborative way.
 

About us
38 Degrees is one of the UK's biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.

In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.

38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.

Why you’ll want to work here 

The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours.

Benefits include: 

27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday Flexibility to work 90 days per tax year (30 day maximum per travel in any location as per approval process); one month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.

Our commitment to Diversity & Inclusion

We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.

To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.

38 Degrees is committed to inclusive working practises, so during the application process we commit to:

• Paying for childcare whilst you’re at 38 Degrees interviews or tasks

• Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom. 

• Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one

• If there anything else you’re concerned about or think we could provide, please let us know. 

To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

The successful candidate must have the right to work in the UK at the time of appointment.

Application Questions (max. word count: 2000 words across all questions)

1. Tell us a campaign you have been part of, including what you were trying to achieve, how you developed a strategy, how you brought team members together to action the plan, and what the results you achieved. 

2. 38D is a digital first, people-powered campaigning organisation where millions of people do something small to add up to bigger political and corporate change. Tell us about a time you’ve worked with a similar model - and why you think this specific form of campaigning can make a difference in the country. 

3. With the recent change of government, should 38 Degrees be an ‘insider’ or an ‘outsider’ group?

4. Please tell us about a great campaign you’ve seen in the last year which was primarily driven through social media channels, and what lessons that campaign has for 38 Degrees. 

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are seeking a Head of Communications and Marketing to lead on the charity's communications strategy.

The Head of Communications and Marketing is a strategically important post in the organisation with lead responsibility for overseeing communications, marketing and PR for the UK’s only national cleft lip and palate support charity. The role involves managing all aspects of internal and external communications including media relations, digital content and brand strategy. 

The role reports directly to the Chief Executive, is a member of the Senior Management Team and works closely with the CLAPA Board of Trustees to ensure that we maximise all opportunities to promote the work of the charity.  The post holder also has responsibility for the direct line management of the Communications and Marketing team.

How to Apply

Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.

Applications close: 9am on Monday 9th December 2024

Interviews – 1st stage: Thursday 12th December 2024

Interviews – 2nd stage: Tuesday 17th December 2024

Start date: As soon as possible – to be agreed

Safeguarding Officer

Location: Oxfordshire
Salary: £33,000 (plus £2,500 per year car allowance)
Hours: 35
Department: Service Delivery
Job Type: Full time
Contract Type: Permanent

Do you have an excellent understanding of safeguarding practices and legislation? Are you passionate about safeguarding and promoting a safe environment for everyone? 

We're looking for a Safeguarding Officer to join the team at the Royal Agricultural Benevolent Institution. This is an exciting time to join a growing team, you will play a key part in safeguarding transformation across the organisation.

Championing safeguarding practices and procedures, you will ensure compliance with policies and procedures, drive engagement and awareness around safeguarding, and embed a strong culture of safeguarding across all teams.

Your responsibilities will include engaging with staff, volunteers, and external stakeholders to foster a culture of safeguarding awareness. 

In this role, you'll support the Designated Safeguarding Lead and maintain effective internal reporting systems. As the point of contact for our safeguarding recording system, CPOMS you will provide guidance and develop training materials for staff and volunteers. Monthly reporting will be a key aspect, feeding into longer-term safeguarding planning.

Collaboration is key, as you'll work alongside the Designated Safeguarding Lead to deliver comprehensive safeguarding training sessions. Your role will also involve liaising with external stakeholders to understand safeguarding challenges within the farming community.

You'll take the lead in providing safeguarding support to regional teams, ensuring consistency and an increase in confidence towards safeguarding practice across the organisation. Building relationships with key stakeholders internally and externally will be essential to stay informed about best practices and policy changes.

What are we looking for?
 
Within this role you will be the point of contact for safeguarding and at the forefront of embedding change. Knowledge of safeguarding practices and legislation is essential. You will also need to be able to demonstrate knowledge of statutory agency practices and multi-agency working.

We're seeking someone who can effectively distinguish between observation, facts, and information gained from others to confidently assess risk promptly and sensitively.
 
Strong communication is key in this role. We're looking for someone with excellent report-writing and recording skills, capable of articulating findings clearly and concisely. Experience in providing safeguarding support to staff and volunteers working with both adults and children, along with their families and carers, is essential.
 
Proficiency in using data recording systems and conducting data analysis is highly valued. We need someone who is organised and who can work autonomously. Your ability to communicate and present to a diverse audience of staff and volunteers will be crucial.

REF-218241

London - Camberwell or Holloway Road with regular travel across London 

Ref: ETE-242

Are you a proactive, target-driven and collaborative individual with a proven record of working successfully with socially excluded unemployed people with support needs and supporting them to move into sustainable employment and progress within work?  Do you have substantial experience of assessing the needs of children and young people who at risk of significant harm?

If so, join St Giles as a Senior Caseworker Employment, Training and Education where, working collaboratively with staff across St Giles Trust and externally, you will use your professional skills to develop a flexible, holistic and personalised pathway towards employment for clients; demonstrating consistently high levels of professional practice to ensure all targets are achieved.

About St Giles Trust 

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others. 

About this exciting opportunity

Working in partnership with partner agencies, other St Giles Trust teams and referral organisations, you will identify and receive appropriate referrals to the project and build effective partnerships to support clients.  You will be responsible for an ongoing caseload of clients, regularly reviewing progress and applying case management skills to provide a personalised service and meet all set targets, and you will be expected to organise and deliver one-to-one and group activities to prepare clients for employment and to achieve their goals.

To help achieve this, you will carry out comprehensive initial assessments with clients to produce realistic individual action plans which are regularly reviewed and updated, while also actively supporting clients to navigate and access the provision and support available.  Leading on the development and maintenance of strong links with employers and potential work placement hosts to open up opportunities, line managing volunteer Peer Advisors and providing day-to-day support to Peer Advisors attached to the project are all also key duties.

What we are looking for

• Substantial experience of working on a high value, target-driven project

• Experience of delivering successful one-to-one and group employment activities, applying a creative approach to planning programmes, workshops and activities

• Extensive experience of managing a caseload of clients presenting with support needs 

• Substantial experience of engaging successfully with ‘challenging’ young people

• An in-depth knowledge and awareness of the issues faced by the client group 

• Ability to assist with providing monitoring information and the evaluation of the project

• Excellent organisational, interpersonal and communication skills, both verbal and written

• A flexible, collaborative and professional approach to your work

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.

We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role. 

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website via the ‘Apply’ button. We encourage you to apply early as we will be shortlisting as applications come in.

Closing date: 9th December 2024. 

Up to 5 days per week - 8 weeks annual leave

£27,578 - £32,146 FTE

Remote/ hybrid and flexible working with some attendance at Head Office, Carlisle

Travel across Cumbria

BENEFITS INCLUDE: Company sick pay, maternity/paternity support and carers leave, 4% employer pension contribution,

Safety Net is a charity supporting the recovery of those affected by rape, exploitation, sexual and domestic abuse across Cumbria. 

We offer free advice, support, counselling, therapy and group work to adults, children and young people, who have been affected by abuse and trauma and provide trauma-informed care through a range of services designed to foster recovery and empowerment. 

You will identify and secure new funding opportunities through a variety of channels.  With a focus on securing funding, developing partnerships, and implementing strategies to expand Safety Net's reach and impact, you will be adaptable and flexible particularly in managing deadlines for charity bids and work closely with the Heads of service to achieve our organisational goals.

This role offers a fantastic opportunity for a recent business or marketing graduate or someone with some experience to develop their strategic and development skills within a supportive and impactful environment. As a pivotal member of the team, you will have strong financial and analytical acumen and a strong understanding of budgets, particularly in the context of competitive bids and grant applications. 

Key outcomes of the role are:

• Successful fundraising, data monitoring and Grant Management:

• Compliant and useful use of data and reporting to plan future opportunity and address risks

• Credible relationship building with key stakeholders, including funders, community partners, and other relevant organisations.

• Effective contribution to the development and implementation of innovative strategies to generate new trading income streams.

• Proactive contribution to the development and implementation of Safety Net's strategic plan.

• Engaging and professionally working with our external comms to support the development and implementation of marketing and communication strategies to raise awareness of Safety Net's services.

Closing date for applications: 9am Tuesday 10th December 2024

Interview to be held on Monday 16th and Tuesday 17th December 2024 in person at our Carlisle Headquarters.

We are seeking an ambitious and dynamic Corporate Partnerships Executive to help deliver Carers UK’s growing corporate partnerships programme. This pivotal role offers an exciting opportunity to account manage a diverse portfolio of partnerships from a range of sectors, including finance, insurance, retail, energy, and telecommunications. As a key player in our team, you will manager and develop these relationships, working closely with corporates to drive impactful partnerships that support unpaid carers.

This role is perfect for a self-motivated fundraising professional with experience of corporate account management, from either the charity or commercial sector.

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is 12pm, Friday 20 December 2024

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.

Department: Witness Service - National

Location: Witness Service South - Cornwall

Location: Truro Crown Court, Truro Magistrates Court, Bodmin Magistrates Court .

Travel away from your base expenses reimbursed. 

This role is a job share. 

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

About us 
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

The Role
As Team Leader (Court Services) you will be in a crucial role, responsible for the effective delivery of the Witness Service within your court/s.

You will manage, motivate and develop a team of volunteers who support witnesses in their journey through the criminal justice system.

You will also develop and maintain key local stakeholder relationships with a view to promoting partnership working, and enhancing service delivery standards and effectiveness.

Who we are looking for
We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

Are you an experienced manager of staff or volunteers looking for a new opportunity? We are looking for someone who is a great motivator and thrives on leading teams to deliver positive outcomes.  

We are looking for someone with excellent management and communication skills, who can adapt to and manage change. Experience of working to agreed targets is essential for this role along with working to tight deadlines.  

If you would like to apply for the role please demonstrate the following criteria in your cv and cover letter:

1. Proven experience of effectively managing and developing performance of a team of volunteers and/or staff, including recruitment, and supporting staff and/or volunteers in dealing with difficult situations.

2. Proven experience of monitoring and maintaining service delivery of a team against agreed targets, identifying opportunities for improvement and implementing change to achieve this improvement, through effective strategic planning

3. Evidence of having built and developed effective and beneficial working relationships with external and internal stakeholders.

This post is subject to enhanced vetting and barring check. Some roles may require a Counter Terrorist Check.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

We are recruiting Associate Facilitators (Freelancers) who specialise in either Young People or Adult's Delivery to join our team! 

Young People's Role:

"Are you a confident and passionate facilitator eager to make a real difference in young people’s lives? Join Khulisa and deliver our flagship ‘Face It’ programme, a cutting-edge, trauma-informed initiative that empowers young people aged 11-18 to build emotional resilience and unlock their full potential"

As an Associate Facilitator, you’ll lead engaging group sessions in schools across the North-West, using creative approaches like drama, art, and storytelling. You’ll play a pivotal role in transforming behaviors and fostering well-being for young people affected by trauma or adversity. This freelance opportunity offers flexibility, meaningful impact, and the chance to work with a dynamic team committed to creating nurturing environments where all young people can thrive. If you're ready to inspire change, this is the role for you!"

Adult's Delivery Role:

"Are you an experienced trauma trainer or facilitator with a passion for supporting parents and carers? Join Khulisa and lead the delivery of our innovative trauma training across schools, while also facilitating our new ‘Nurturing Connections’ programme designed to empower parents and carers navigating the challenges of raising adolescents affected by trauma or adversity."

In this role, you'll deliver specialised trauma training to schools and professionals, helping them build trauma-informed approaches to support young people. You’ll also lead the ‘Nurturing Connections’ programme, providing parents and carers with practical tools, knowledge, and skills to support their children’s emotional development and behavior, while also focusing on their own well-being. This is an exciting opportunity to make a direct impact in both educational and family settings, creating a positive ripple effect that supports the broader community. If you are passionate about empowering adults to better support young people, we want to hear from you!

We are seeking to appoint a Head of Finance following the retirement of the current post holder. The Head of Finance is a vital senior management role within the College, responsible for leading the Finance Department, as well as contributing significantly to our financial decision-making. 

We are looking for an experienced accountant with excellent technical and interpersonal skills. The Head of Finance will drive delivery of timely and useful financial information as well as streamlined financial processes. The role is varied and stimulating offering opportunity for professional growth and personal impact. 

This is an exciting moment to join St Catharine’s. We are in the process of evolving the 2025-30 Strategic Plan and the successful candidate will be able to contribute to these discussions. Our strong and stable team of Senior Officers, led by the Master Sir John Benger, is committed to delivering an ambitious financial resilience programme as part of this plan to ensure that we continue to provide an outstanding education to our students. 

The Head of Finance is responsible for the day-to-day management of financial and accounting operations including budgeting, management information and financial, tax, charity commission and other statutory reporting.  The Head of Finance is also responsible for banking and insurance arrangements and management of financial systems and controls.

We welcome applications from individuals who can demonstrate the following skills: 

• The ability to engage effectively and constructively with a wide range of stakeholders – this role holder is required to collaborate with Academic Fellows of the College and other Heads of Department

• Sound planning and organisational skills to manage diverse and conflicting priorities proactively and work to deadlines

• The ability to lead, nurture, motivate and develop staff to achieve good results

• Excellent understanding of accounting software, Microsoft Office, spreadsheets and 

• Modelling and how to use IT systems to improve efficiencies 

• Use their initiative and have a creative approach to solving problems 

• A flexible and collaborative approach to tasks and willingness to proactively embrace change

• A strong customer focused approach 

For further details of this exciting opportunity, please visit our website.

No agencies please.

We are looking for an experienced Immigration and Public Law Solicitor to join our team in London. RLS has experienced tremendous growth in the past 3 years, including the award of an Immigration and a Public Law Legal Aid Contracts. As we go from strength to strength, we strive to become further embedded in the communities we work with and to keep fighting individual and collective injustices. 

The successful candidate will provide supervision and assist with the management of our developing and expanding UK casework teams, whilst working on a small targeted caseload of their own, and overseeing regulatory compliance. This includes acting as the LAA supervisor role for our legal aid contracts; both Immigration and Asylum, and Public Law. This is an exciting opportunity for someone who wants to work in a collaborative environment with colleagues who share the same commitment to advancing migrant justice.

The Casework Supervisor role is for an experienced solicitor who wants to work in a dynamic and innovative legal organisation which prioritises staff wellbeing and high quality client care. People with lived experience of migration are strongly encouraged to apply.

Job purpose and responsibilities

The central objectives of this post are:

1. Supervision of Immigration and Public Law Casework: Working with the Legal Director to supervise the Immigration and Public Law casework provided by RLS in the UK through legal aid and other funding arrangements; and ensuring full compliance with relevant regulatory frameworks.

2. Team Management and Supervision: Working closely with the Legal Director to help lead  and manage RLS casework teams in the UK and internationally, to help ensure the delivery of high-quality casework that meets project goals and objectives; and the development of high-quality legal information materials and other legal resources.

3. Contract and Regulatory Compliance Management: This includes responsibility for the management and delivery of: 

(i) RLS's Legal Aid Agency (LAA) contracts, including maintaining Specialist Quality Mark (SQM) standards, financial compliance and ensuring Peer Review standards are met:

(ii)  LAA billing processes for both controlled and licensed work

(iii) OISC and SRA compliance

1. Personal Casework: Have personal conduct of a limited but strategic caseload, contributing to the overall objectives of RLS.

2. Strategic Litigation Development: Collaborate with the RLS Legal Director to identify emerging trends and issues in immigration and asylum law, and develop strategic litigation aligned with RLS’s mission.

3. Sector Support and Development: Provide second-tier support to other immigration advice organisations, leveraging RLS's expertise to enhance sector capacity.

4. Legal Aid and Pro Bono: To contribute to development and improvement of procedures and protocols for our innovative legal services which aim to combine multiple funding sources to sustainably contribute to addressing the increasing shortfall in the legal representation available for the people RLS works with. 

General duties:

• Supervision of RLS legal casework in the Immigration & Asylum and Public Law category to the highest standards

• Maintain such financial records and financial information as may be required by inter alia the LAA

• Conduct file reviews as per RLS’s Independent File Review procedure, OISC and SQM requirements

• Together with the RLS Legal Director, identify developing immigration and asylum law issues / themes and develop strategic litigation in line with RLS’s mission

• Ensure LAA contract quality and financial compliance, including responsibility for oversight of LAA billing (both controlled and licenced work)

• To act as RLS’s Quality Representative; and as result: 

• Be responsible for ensuring caseworkers and casework procedures are up to date and compliant with the SQM requirements

• Act as point of contact with the LAA; and 

• Overseeing any actions arising out of LAA audits, reviews or visits.

• To fully comply with and ensure that all casework teams and processes are also fully compliant with OISC (and SRA) standards of regulation, professional conduct and ethics at all times.

• Work collaboratively and supervise pro bono volunteer lawyers.

Team work

• Work effectively with other RLS legal and non-legal staff and contribute to broader organisational initiatives and those involving legal information and community legal support in particular

• Attend and contribute to regular and incidental team meetings and discussions

• Maintain and develop excellent relationships with frontline agencies and grassroots groups to enable effective joint working

• Attend training internally and externally as agreed with the Legal Director and maintain and make available to RLS, a record of all training undertaken and CPD points obtained

• Deliver training for colleagues or externally as and when required

• Undertake other duties which may be regarded within the nature of the post, in discussion with the Legal Director.
   

Who we are looking for 

RLS relies on the energy, skills and enthusiasm of people who share our vision and are drawn to striving together for change. If you share our values, ethos and objectives, and feel like you can contribute to RLS strategically and practically, we would love to hear from you. 

Person specification - essential requirements

• Be a solicitor qualified in England & Wales with around 3-5 years of experience (or more) as an immigration caseworker, paralegal or solicitor within a legal aid environment

• Be IAAS accredited and hold an up to date accreditation (senior caseworker and supervising senior caseworker  level)

• Have immigration casework and supervision experience sufficient to meet  the relevant Legal Aid Supervisor standards as specified in the 2024 standard civil contract here and eligible immediately to satisfy the LAA Supervisor Standard for both Immigration and Asylum, and Public Law

• A comprehensive understanding of all relevant regulatory and quality standards, including SRA, SQM, LAA Immigration Specification, OISC Code of Standards, and Peer Review Process Document Criteria

• A dynamic and innovative self-starter

• A highly organised individual

• Fluent in English

• A strong commitment to upholding the human rights of people who migrate and people at risk; and access to justice and empowerment through the delivery of high-quality, client-focused legal services

• The successful candidate will be required to obtain an enhanced DBS certificate (we cover the cost). However, a criminal record is not necessarily a barrier to recruitment but should be disclosed on application

• Have the right to work in the UK

• Experience and understanding of pro bono legal projects.

Person specification - desirable requirements

• Lived experience of migration systems

• Experience of management and development of casework teams with diverse experience levels, ensuring the delivery of compliant, high-quality casework

• Skilled in delivering training both internally and externally, with a focus on fostering development-oriented and ambitious casework teams

• Knowledge of languages other than English

• Experience in community legal advice and information projects

• Experience working in OISC regulated environments with a legal aid contract

• Experience of working with volunteers

• Experience in implementing corrective actions from regulatory or quality audits, reviews, or visits.