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Job Title
Head of Operations
Department
Operations & Programmes
Reporting to
Director of Operations & Programmes
Managing
Partnerships Project Manager, Partnerships Delivery Officer, Behavioural Change Programme Expert
Location
This role is hybrid, with a requirement to work from the office (near Moorgate, London) a minimum of two days per week.
Travel Requirements
This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.
Main relationships
Director of Operations & Programmes, Senior Leadership Team, Senior Management Team, Partnerships Team
Benefits
· Salary £61,000
· 30 days leave (plus Bank Holidays)
· Bupa Health Cover
· Matched company pension scheme
· Life assurance cover offering 4x death in service benefit.
· Company sick pay
· Training and development opportunities
· Learning and Wellbeing Grant
· Employee assistance programme
· Season Ticket Loan
· Perks and discount platform
About us
Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.
Our Vision: Working together to reduce alcohol harm across the UK.
Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:
· Public-facing campaigns and digital services, information and guidance
· Evidence-led advice to governments and industry
· Independent research, consumer insight and evaluation
Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
Purpose of the role
We have a brilliant new opportunity for an exceptional leader to join our team, to help shape the provision of our advice, information and guidance programmes and ensuring the successful delivery of a range of priority partnerships.
Leading a dynamic team, you’ll focus on operational excellence, refining processes, and ensuring all programmes align with Drinkaware’s strategic goals and priorities. You will be a natural collaborator, building and maintaining effective relationships with key internal and external stakeholders, to ensure that the public can access high quality impactful support.
As an experienced leader, you will use your experience and skill to drive improvements by partnering with teams across Drinkaware. You will do this by balancing engagement with progress, while ensuring that our work is informed by lived experience and the latest evidence.
You must have demonstrable knowledge and experience of working in the health sector and have a passion for reducing alcohol harm in the UK.
Main Duties and Responsibilities
· Be collectively accountable as part of the Senior Management Team for leading and managing Drinkaware ensuring high performance in the delivery of plans and targets and maximum cross-organisational collaboration, deputising for the Director of Operations & Programmes
· Be responsible for the day-to-day leadership of operations & programmes, overseeing and directing interconnected projects ensuring consistency in programme and project work.
· For 2025/26 this will focus on the roll out of our Information, Advice & Guidance programmes and extended brief intervention programmes to the public via digital tools to a mass audience and to underserved groups.
· The post holder will be required to manage a small dedicated team ensuring that robust project plans, clear goals, timelines and resources are established and managed as well dependencies within and between projects.
· Act as a Safeguarding Officer ensuring safeguarding is embedded within all programme delivery.
· Proactively address challenges and seeks solutions while maintaining high standards of quality and integrity. Holding themselves and their team accountable for delivering results aligned with the organisation's objectives.
· The post holder will work closely with the Head of Impact ensuring partnership projects deliver impact, clear metrics and reports which demonstrate the project(s) value proposition to our funder base, stakeholders in government and the public.
· Work closely with the Marketing and Comms team to ensure highly effective marketing and communications strategies are progressed for individual projects and the wider programme of activity, and that brand and reputational risk is minimised.
· Work closely with the Digital Team to ensure full visibility and informed prioritisation of digital projects and interdependencies.
· Work closely with the Partnerships Team to ensure successful delivery of all agreed activity and KPI’s for partnerships
· Work closely with the Research, Strategy and Impact team, ensuring all programme development is evidence based
Additional Responsibilities
This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.
Accountable for:
Overseeing budgets and plans.
Delivery of partnership projects & programmes
Safeguarding
PERSON SPECIFICATION
Qualifications and/or experience
Proven leadership experience in programme/project management, with a background in the health sector. A degree in a related field is beneficial but not essential.
Experience of managing a team in a hybrid work environment (desirable).
Prince2/Scrum Master/Agile (desirable).
Essential Criteria / Key Skills
1. A proven track record with innovative proposal design and programme delivery ensuring programme quality.
2. Strategic thinking and problem-solving abilities, with a keen eye for detail and a results-oriented mindset.
3. Ability to work independently and autonomously, prioritise tasks, and adapt to changing circumstances.
4. Exceptional project management skills, including the ability to lead cross-functional teams, develop and control deadlines, budgets and activities.
5. Exceptional ability to facilitate high project-based team performance, inspire and motivate staff, and develop team skills and capabilities.
6. Strong operational management and delivery skills.
7. Able to work in close collaboration with internal and external stakeholders.
8. Possesses excellent senior networking, influencing, relationship building and communication skills.
9. Strong financial management skills including budget setting, reforecasting, financial reporting.
10. Understanding of safeguarding legislation and practical application in delivery of programmes
11. Emotionally intelligent and resilient when under pressure.
12. An energetic and committed ambassador for Drinkaware, our mission and values
How to apply: maximum 2 page A4 cover letter explaining your motivations for applying for the role at Drinkaware and outlining how they meet each point on the person specification. CV's only will not be considered.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy and are growing quickly including across our senior leadership team. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team and we think that work should be an exciting and satisfying place to be.
About the role
Are you an organised, proactive individual with a passion for supporting a dynamic team? This exciting and important role offers the opportunity to contribute to the smooth operation of a growing charity while helping so shape its external communications and marketing strategy.
We are looking for a Communications and Marketing Assistant to support the Head of Communications and Marketing at ASC. In this role, you will help to create, support, and deliver the charity’s external communications and marketing strategy, working closely with ASC teams, including the Executive and Senior Leadership teams. You will gain valuable insights into our work and help deliver and evaluate activities that lead to the effective positioning and promotion of the charity.
Responsibilities
- Content Creation:
- Drafting and editing engaging content for various channels (website, social media, email, print).
- Creating and updating website content.
- Developing and creating a newsletter to engage an audience of followers.
- Writing and broadcasting external emails.
- Creating templates for ASC-wide use based on brand e.g. PPT templates.
- Stories Database
- Managing a database of case studies that are gathered through ASC case work and through digital channels.
- Social Media Management:
- Managing and monitoring social media channels, responding to enquiries, and engaging with supporters.
- Contributing to the development of social media strategies for specific projects.
- Sharing key messages and calls to action on social media accounts.
- Campaign Support:
- Assisting with the development and execution of marketing campaigns.
- Tracking campaign performance and providing data analysis.
- Collaborating with the Exec and Leadership to identify comms opportunities.
- Podcast:
- Recording and editing.
- Graphic design using CANVA to accompany the above.
- Other Duties:
- Responding to queries from the general public.
- Attending meetings, events, and conferences.
- Liaising and building relationships with journalists and other key stakeholders where required.
- Providing general administrative support to the marketing and communications team.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values. In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
- Personal Attributes
- Purpose driven with an commitment to our mission and values.
- Commitment to working within the principles of equity, diversity and inclusion, with a particular interest in disability rights.
- Willingness to support colleagues and contribute positively to team objectives.
- Solution orientated, with the ability to anticipate needs and resolve issues independently.
- Experience
- Experience in the field of External Communications & Marketing, preferably in the charity sector.
- Experience in using various communication channels, including digital platforms and social media.
- Skills
- Excellent written and verbal communication skills, with the ability to identify, simplify, and convey key messages clearly and effectively.
- Ability to tailor messaging for different audiences.
- Ability to assist with social media strategy planning and content scheduling, including researching trends and drafting engaging posts to support campaign goals.
- Analytical with the ability to track and evaluate campaign performance to provide actionable insights.
- Ability to organise and prioritise tasks in a changing environment.
- Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Knowledge
- Understanding of digital marketing including content creation, social media management and how digital platforms (e.g. social media, email, websites) can enhance engagement.
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
If you want support applying, contact us using the email address above.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
Closing date: 12:59pm on Wednesday 30th April 2025
Shortlisted candidates will be asked to complete a selection exercise prior to their interview
Interviews will take place on the 19th & 20th May
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Regional Development Executive to join our London-based team, The Citizens Foundation (UK). The Regional Development Executive will work closely with the CEO to develop the regional fundraising strategy and ensure it is delivered effectively. He or she will play a pivotal role in developing and managing strong relationships with existing and new supporters, with the aim of increasing TCF-UK’s funding and brand awareness on a regional level. This role is ideal for someone with very strong interpersonal, networking and people management skills, with a proven track record of proactively building and sustaining relationships with key stakeholders.
The Citizens Foundation (UK) is a UK registered charity that supports the education of underprivileged children in Pakistan. It achieves this by raising funds and awareness to support the education programmes of The Citizens Foundation, Pakistan’s leading education charity. Since 1995, TCF has been providing life-changing education through purpose-built schools in the heart of Pakistan’s urban and rural slums. Today, TCF runs “perhaps the largest network of independently run schools in the world” (The Economist). With an all-female faculty, TCF is also the largest private employer of women in Pakistan.
This is an exciting time to join our growing team, in a role that offers you the opportunity to work independently and flexibly, whilst make a real, tangible difference in the lives of thousands of children and women.
Responsibilities
· Develop and execute an annual development plan and budget, focused on identifying and building new groups of supporters (“chapters”) across cities as per the strategy and priority of TCF-UK.
· Achieve fundraising targets, while adhering to the fundraising budget, and thereby delivering a high rate on investment.
· Develop a programme of fundraising activities and initiatives, with the aim of growing regional income for TCF.
· Research, identify and network with key individuals in groups in the community who will support fundraising events and activities.
· Recruit, manage and support fundraising volunteers and supporters.
· Provide support and guidance to groups and individuals in the community who are fundraising on behalf of TCF.
· Manage and grow the portfolio of existing and potential HNWI’s in the assigned region, ensuring that all donors receive highest possible care.
· Attend, promote and raise funds for TCF-UK at events organised by TCF supporters or other organisations.
· Develop strategic relationships with key stakeholders (media agencies, journalists etc.) and leverage these to drive awareness about TCF.
· Ensure all fundraising activities comply with TCF’s guidelines as well as the statutory guidelines.
· Provide timely reports to the CEO and the Board on progress of all fundraising activities.
· Ensure donor, stakeholder and volunteer data is accurately captured and managed in the CRM.
Personal Specifications:
· Bachelors degree
· Excellent interpersonal skills, with ability to connect, network and build relationships.
· Broad understanding of fundraising techniques, volunteer management and major donor fundraising.
· A successful track record of developing and nurturing strategic partnerships and meeting budget and targets.
· Ability to manage and resolve conflict.
· Adept at working independently and autonomously, when required.
· Strong, collaborative team player, with ability to effectively manage multiple conversations, priorities and stakeholders.
· Willingness to be flexible about hours and location of work in order to accommodate events, function and work activity. The role requires a degree of travel within the UK.
· Highly organised, efficient and detail oriented.
· Passionate about education and TCF’s work and mission
· Dynamic, energetic and flexible, with ability to adapt to a consistently changing environment.
· Must be authorised to work in the UK and not require work authorisation by our company for this position or in the future.
To enable moral, spiritual and intellectual enlightenment through quality education.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Equally Ours:
We’re the UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone’s lives. Our vision is a just and compassionate society, where we are free from harm and can all contribute and flourish, whoever we are, whatever we believe in, and whatever we do and don’t have. A society that is equally ours.
About the role:
We’re on the lookout for a new Director of Policy and Public Affairs, to protect and advance equality and human rights in the UK, by increasing our policy impact and working collaboratively to harness the power of our network.
The Director of Policy and Public Affairs will play an important role in protecting and advancing equality and human rights in the UK. This role will focus on growing our policy and public affairs capacity so that we can achieve the goals set out in Together for Social Justice, our 10-year strategy.
You’ll develop and deliver high-impact policy influencing strategies on our three big issues of law, climate and investment. This will mean working on vital public policy issues such as embedding equality and human rights in the government’s mission-driven approach, ensuring a strong legal framework of rights protections, improving public awareness of the value of human rights, and creating a work programme to ensure that people’s whose rights are most at risk can lead policy development on climate breakdown.
You’ll have a strong track record of creating innovative policy solutions that influence public policy and secure social change; the ability to forge and nurture constructive dialogue and working relationships across the political spectrum and within civil society, and a deep understanding of how to increase racial justice at systemic level. You’ll be confident communicating complex legal and technical issues in an engaging way that brings their practical impacts to life for a wide range of audiences, including the media. You’ll be skilled at bringing people together and working collaboratively.
We’re a small team whose strength comes from combining our own lived and professional expertise with that of the leading thinkers and organisations who make up our network. We offer flexible working and lots of autonomy within a collaborative and supportive environment where it’s your job to make things happen.
Why Equally Ours?
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Generous benefits including enhanced pension, 26 days of annual leave, health and wellbeing support, and more.
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Flexible working arrangements to help you balance your professional and personal life.
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A collaborative culture that values lived experience alongside professional expertise.
If you are looking for an opportunity to use your skills to drive meaningful social change, we would love to hear from you.
How to Apply:
Please read through the full job pack and then submit your CV and cover letter (max 2 pages) outlining your interest in the role and how you meet the criteria. Please ensure that you address all the criteria, providing sufficient relevant evidence, including examples, to show how your skills and experience match those required in the person specification. Applications without cover letters will not be accepted.
Closing date for applications: 6th May, 12 noon
Guaranteed Interview Scheme:
We can also offer interviews for disabled applicants under our guaranteed interview scheme, subject to fulfilling the minimum of 60% of the essential criteria as set out in the person specification. To request an interview under the scheme, please contact us for a guaranteed Interview Form and submit along with your application.
The client requests no contact from agencies or media sales.
We are looking for an experienced Trust Fundraiser with a background in securing income from charitable trusts and foundations to join our team to help Groundswell continue to create positive change in the lives of people, services and systems on their mission to tackle homeless health inequalities. Recently kicking off our new ‘Creating Positive Change’ strategy, coproduced by over 130 staff, volunteers, clients and partners, we have ambitious plans and a compelling model which in its simplest form promotes healthier lives and a better future for anyone who has experienced homelessness.
The successful post holder will have experience in leading the development of well-written, compelling proposals and reports to charitable trusts and corporate foundations; demonstrating key relationship management skills to ensure all our funders feel part of Groundswell’s mission. You will be a flexible worker with strong organisational, research and written communication skills. You will pride yourself in collaborative working to ensure the most successful chance of securing income, whilst being a self-starter who can manage their own workload effectively.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
You will be a policy, campaigns and public affairs professional with a passion for change and social justice. You will have good working knowledge of the policy and political landscape. You will have experience of developing policy and research which helps to bring about change. Self-motivation, planning, and ability to respond quickly to a changing external environment, will be at the heart of your approach. You’ll have a strong sense of purpose to bring about change that improves carers’ lives and will be results driven. Collaboration internally and externally will be important to you.
About the role
The Policy and Public Affairs team is responsible for Carers UK’s policy, media, campaigns, research, public affairs and media functions, working with our colleagues in Scotland, Wales and Northern Ireland. We are a small team carrying out the full range of public affairs activity, from raising awareness of caring through public campaigns and in the media, to influencing Parliament, Government and wider stakeholders through new research, policy expertise and our campaigning work.
This role plays a vital part in delivering the charity’s core aims to make life better for carers by:
- Contributing to Carers UK's policy and campaigns function in the development and dissemination of policy and supporting key projects to maintain and improve the reputation of the organisation.
- Monitoring, highlighting, and analysing key policy developments by the UK Government and other public bodies regarding their potential impact on carers.
- Liaising and building strong working relationships across the organisation to help deliver the policy and public affairs team’s objectives.
- Ensuring that Carers UK effectively communicates its purpose, policy, and campaigns to achieve change, helping to build the carers movement.
- Having responsibility for aspects of the organisations work and being involved in the full range of Carers UK’s policy, public affairs, and campaigns activities.
About us
Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 5pm, Monday 28 April 2025
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.
The client requests no contact from agencies or media sales.
Join our team!
Crohn’s and Colitis UK are on the look out for a new Head of People role! With responsibility for ensuring the delivery of an effective and efficient HR function your remit will be to translate the charity’s strategic vision and objectives into actionable HR plans. If you have experience of working with senior leadership teams to enhance workforce effectiveness and develop a positive working environment where colleagues feel engaged and supported, then we’d be keen to hear from you!
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025 will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
The role
Starting between £55,000 to £60,000 per annum depending on experience
Hours: 35hrs per week
Permanent: Full-Time
Place of work: Hybrid
As a member of the Senior Executive Team, you will develop a positive, inclusive work environment where colleagues feel supported, engaged, and empowered to perform at their best to help. Working with the leadership team, you will foster strong employee relations and well-aligned policies to enhance the quality of services we provide. You will embed our values and behaviours, ensuring legal compliance, and by promoting inclusion and diversity, you will facilitate a workplace that better reflects the diverse communities we work with.
About you
You will be a senior HR practitioner, qualified to CIPD Level 5 (or equivalent experience), and have a proven track-record at leading a high-performing HR team. You’ll have plenty of experience in delivering strategic HR initiatives, excellent knowledge of employment law, an ability to communicate at all levels, and flex your approach according to the situation. We are looking for someone who has had experience of advising and delivering on organisational-wide HR change management initiatives, can work effectively to project deadlines, and will successfully balance the needs of employees with the operational and ambitious needs of the charity.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail.
We have a hybrid approach to the way we work. Our Senior Executive Team meet with our Senior Leadership Team twice a month on a Monday. These meetings are face to face. One is in central London and one is at our Hatfield office. In addition, you will be required to attend at least four face to face organisational All Staff Together days which are predominantly in Hatfield, one directorate meeting a month in Hatfield, as well as attending the Hatfield office with the rest of the HR team one day a week. One to one’s will be face to face with direct line reports and your line manager once a quarter.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role. Please refer to the Recruitment Pack on our website for further information.
Closing date: Monday 28 April 2025, 9am.
First stage interviews will be taking place w/c 5 May 2025
Second stage interviews will be on Friday 16 May 202
Please note: no applications will move forward within the recruiting process without a supporting statement.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Do you have a keen eye for detail and enjoy working with data in a structured way?
Join our team at the Motor Neurone Disease (MND) Association as an Income Assistant and help support the accurate and efficient processing of supporter donations.
We're looking for an Income Assistant to join our Income Team in Northampton (with hybrid working available). This role offers the chance to provide vital administrative support and ensure excellent service to our valued supporters.
Key Responsibilities:
As an Income Assistant, you'll be part of a friendly, dedicated team ensuring income is processed efficiently and in line with key standards.
- Accurately process income on to the Raiser's Edge database, ensuring correct and consistent coding and record linking
- Prepare income batches for processing
- Support the preparation of manual Gift Aid sponsorship claims
- Maintain accurate records and ensure database updates are completed correctly
- Handle income-related queries and amendments within agreed timescales
- Follow all relevant compliance procedures, including Data Protection, HMRC and audit guidelines
- Respond to phone, email and written enquiries to support high standards of supporter care
- Provide general administrative support to the wider team as needed
- Help support an inclusive and respectful environment by following our equality, diversity and inclusion principles and our Association Values.
About You:
You'll bring strong administrative skills and attention to detail to the Income Assistant role, along with a positive approach to team working.
- Experience in general administration
- Comfortable using databases and checking data for accuracy
- Proficient in Microsoft Office, especially Word, Excel and Outlook
- Clear and confident communicator, both verbally and in writing
- Able to handle phone and email queries with care and professionalism
- A collaborative team member with a proactive approach
- Strong time management skills and attention to detail
- Flexible and adaptable to a range of duties
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: Hybrid Working & Flexibility: This role offers hybrid working with a 2-3 days minimum office attendance per week.
(5 days per week office-based training is required for the first 8 weeks. Flexibility to attend the office more regularly on occasion may also be required to meet business needs.)
We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Previous experience in general administration duties
- Experience of using databases and proven ability to process and check data accurately and consistently
- Advanced knowledge of Microsoft Office (Word, Excel and Outlook)
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
If you're looking for a meaningful role where your attention to detail and organisational skills will make a real difference, we'd love to hear from you.
Apply now to join us as an Income Assistant and be part of a supportive team helping to deliver high standards for our members, donors and supporters.
The client requests no contact from agencies or media sales.
Do you enjoy working with data and systems, and delivering excellent service?
We're looking for an Income Officer to support the fundraising team at the Motor Neurone Disease (MND) Association by processing income accurately, maintaining data integrity, and providing excellent supporter care. This role is key to ensuring we can continue to deliver and grow our work.
Key Responsibilities:
As Income Officer, you'll play an important part in ensuring all income is accurately processed and allocated, while maintaining high standards of supporter care.
- Process income from various channels using the Raiser's Edge database, ensuring accuracy and consistency
- Allocate restricted income in line with supporter requests
- Build and maintain positive relationships with supporters to understand their giving intentions
- Respond to telephone, email and written queries, including complex cases, with professionalism and care
- Oversee regular giving from over 7,000 supporters via Direct Debit, Standing Order and Payroll Giving
- Manage data across multiple systems including Access databases, ensuring data integrity and accuracy
- Conduct Gift Aid audit checks before HMRC submission, supporting income generation of approx. £1 million annually
- Ensure compliance with Data Protection, HMRC and audit requirements when handling sensitive supporter data
- Contribute to process improvements by identifying and helping implement innovative solutions
- Collaborate with teams across the organisation to support shared goals and effective ways of working
About You:
You'll be an organised and detail-focused Income Officer with strong technical and communication skills.
- Confident using databases and experienced in accurate data processing
- Familiar with financial processes and procedures
- Comfortable working with donation platforms and processing systems
- Skilled in problem solving with a practical and thoughtful approach
- Advanced user of Microsoft Office, especially Excel, Word and Outlook
- Clear and professional communicator, both written and verbal
- Able to prioritise your workload, manage multiple tasks and meet deadlines
- Enjoy working collaboratively with others, bringing a positive and flexible mindset
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: Hybrid Working & Flexibility: This role offers hybrid working with a 2-3 days minimum office attendance per week.
(5 days per week office-based training is required for the first 8 weeks. Flexibility to attend the office more regularly on occasion may be also be required to meet business needs.)
We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Technical ability to use databases & proven ability to process and check data accurately and consistently
- Experience of commercial financial processes and procedures
- Understanding or transferable experience in working with processing systems and donation platforms
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
If this Income Officer opportunity sounds right for you, we'd love to hear from you. Help us make a difference-one transaction at a time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Fundraising Executive/Junior Consultant
Reporting to: Head of Fundraising
Salary: £26,000 to £28,000 per annum depending on experience
Contract: Permanent
Location: Royal Trinity Hospice – Clapham, London (hybrid) 3 days onsite
Hours of work: 37.5 hours a week
The Fundraising Executives provide support to the wider Fundraising team assisting with all aspects of fundraising activity. Three Fundraising Executives are managed by the Head of Fundraising and support fundraising activity across 11 segments of income generation.
The role provides an opportunity to gain a level of understanding and knowledge about each income stream and donor stewardship.
The Fundraising Executive is a varied role with involvement in each stage of fundraising activity, from research and planning to campaign or event delivery and then income processing and thanking of donors and supporters.
The successful candidate will be passionate about learning about fundraising and how we as a team raise the vital funds needed to provide Trinity’s care for future patients and their loved ones.
This is an entry level role that is a great opportunity for anyone who wants to learn about fundraising and make their first step in developing a fundraising career.
We will only consider applications via the Charity Job website.
The client requests no contact from agencies or media sales.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
This role focuses on raising funds, recruiting new donors and engaging existing donors, with particular emphasis on challenge events. The postholder will work closely with the whole Community & Events Fundraising team in driving income, identifying opportunities and stewarding our supporters.
The postholder will also help to identify opportunities for income generation and donor recruitment including digital and social media. They will liaise with the Community & Events Fundraising Manager to help to forecast each year’s events income and participant numbers. They will also be aware of current fundraising trends and keep up to date with best practice and comply with relevant legislation.
If you have experience of working in a fundraising environment (challenge events experience preferable) and an understanding of what excellent donor stewardship looks like then we would love to hear from you.
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are passionate about treating people fairly and as equals; doing so is instinctive to us. To Beat Macular Disease for all we know we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
The client requests no contact from agencies or media sales.
Do you enjoy co-ordinating engaging and successful events from start to finish? Are you skilled in managing logistics and building strong working relationships?
We have an exciting new opportunity for a Conference and Events Officer to join our Engagement team at the Motor Neurone Disease (MND) Association. We're looking for someone with proven events experience and strong digital skills to help us deliver high-quality, inclusive events in a fast-paced and evolving environment.
The Conference and Events Officer will support the delivery of in-person, hybrid, and virtual events, working closely with colleagues, venues and suppliers to ensure everything runs efficiently and accessibly.
Key Responsibilities:
As Conference and Events Officer, you'll support the planning and delivery of a wide range of events. You'll be involved in the full event cycle - from logistics and registration to on-the-day coordination and post-event evaluation.
- Project lead on planning, coordination and delivery of designated physical, hybrid and virtual events
- Oversee effective and accurate set up and maintenance of event registration platforms, ensuring a smooth attendee experience
- Lead on venue visits and support with venue and stakeholder discussions
- Proactively champion accessibility and inclusion across all events to ensure equitable participation
- Build effective working relationships with internal stakeholders to support collaborative planning
- Support event marketing, including webpage content and digital promotions
- Take ownership of event logistic tasks assigned by the Conference and Events Manager
- Represent the team at stakeholder meetings where required
- Work with colleagues including the Symposium Event Manager and Celebrity Relations & Partnerships Manager to deliver key event logistics
About You:
You'll bring experience of supporting events and have a proactive and organised approach. The Conference and Events Officer role requires someone who is confident, adaptable, and enjoys working both independently and as part of a team.
- Experience delivering in-person, hybrid and virtual events
- Skilled in using CRM systems to support event delivery
- Able to travel and transport event materials when needed
- Willingness to work outside standard hours and stay overnight occasionally
- Strong digital skills, including event software (e.g. EventsAir) and webpage updates
- Understanding of digital marketing tools such as Dotdigital
- Clear and confident written and verbal communication
- Experience working with a range of stakeholders and suppliers
- Excellent time management and ability to manage multiple projects
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Proven experience of supporting the delivery of in-person, hybrid and virtual events
- Confident communication and excellent customer service skills, with the ability to support diverse individuals to ensure inclusive and accessible event experiences
- Strong digital competency, webpage management and experience in using event management software for example, EventsAir
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
If you are looking to take the next step in your events career, the Conference and Events Officer role offers a supportive environment where you'll make a real impact. We welcome applications from individuals with a range of backgrounds and experiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
Reporting to the CEO, this pivotal role will ensure the smooth running of a fast-paced executive office. As a key support to the CEO and SMT, the PA will manage schedules, oversee correspondence, and drive efficient administrative processes. They will coordinate meetings, board papers, and governance tasks, while also supporting operational planning and event logistics. This role requires exceptional organisation, discretion, experience in minute taking and the ability to anticipate and respond to the needs of a dynamic leadership environment. The PA must also embody and uphold the charity’s values - Expert, Passionate, Resilient, Supportive, Open and Honest, and Collaborative - in all aspects of their work.
Interested? Want to know more about the Charity? Please visit the Charity Website.
Do you have previous experience supporting senior executives or board-level professionals? Are you a proactive problem-solver with the ability to anticipate needs and take initiative? Do you have experience in minute taking, excellent organisational skills with the ability to multitask and manage competing priorities? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
If Discretion and Professionalism are your middle names, submit your CV and Cover letter by Monday, 5 May 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
The Institute of Imagination (iOi) is seeking a proactive and organised Programme Manager with excellent communication skills to join our Experience and Learning team. You will play a key role in planning, delivery, and evaluation of impactful programmes that support children’s creativity and learning.
This role involves designing and delivering high-quality experiences for families, children, and educators, as well as building sustainable partnerships with schools, communities, and corporate partners. You’ll be instrumental in shaping our CPD programme for teachers and helping bring playful, meaningful learning to life.
Welcome to the iOi, where we believe imagination is the superpower of the 21st Century. We collaborate with children, parents, teachers, academics, and community leaders on research and designing and delivering creative learning experiences across STEAM (Science, Technology, Engineering, Arts, and Mathematics).
Our mission focuses on supporting children from underserved communities by breaking down barriers, empowering their voices, and giving them access to transformative opportunities and essential skills for whatever their future holds. We believe every child can imagine and achieve their fullest potential.
Key Responsibilities
- Power of Play Programme:
- Support the co-design and delivery of this innovative LEGO Foundation-funded programme, encouraging caregivers to engage in meaningful learning through play with their children.
- Collaborate with three key primary schools and their teaching staff to connect with caregivers and children.
- Build and maintain strong relationships with stakeholders in the London Borough of Tower Hamlets to ensure families can access wider support and opportunities.
- Deliver fun, hands-on workshops for children and caregivers, promoting a playful learning environment.
- Capture and evaluate programme impact using stories, participant feedback, and evidence-based methods.
- Creative Sparks educator professional development programme:
- Lead the management and development of this new educator-focused CPD programme as it enters its second year.
- Develop and execute strategies for recruiting teachers to sign up for the programme, ensuring diverse participation.
- Support the ongoing development of ImagineED, our online training platform, using user feedback and research to ensure it relevance and accessibility.
- Monitor and evaluate impact, demonstrating the value of the programme to teachers and schools.
- Programme Development and Partnerships:
- Contribute to the design and delivery of the new programmes and events, such as a new Imagination Festival and bespoke projects.
- Support funding proposals and reporting through the provision of data, impact stories, and insights.
- Build and maintain partnerships with community organisations and businesses, helping to secure meaningful opportunities for participating children.
- Support volunteer recruitment, training, and management.
- Organisational Culture:
- Uphold and model the iOi’s values in all areas of work.
- Contribute to a positive, inclusoive, and collaborative team culture.
Person Specification
Essential Skills and Experience:
- Proven experience in programme or project management, ideally in education, or the creative learning sector.
- Excellent interpersonal and communication skills, with the ability to engage a wide range of stakeholders.
- Experience delivering workshops or training to diverse audiences including children, parents, and educators.
- Strong understanding of user-centred design and programme evaluation methods.
- Ability to work independently and as collaboratively within a team.
- Highly organised, with good time management and multitasking abilities.
- Competent in using digital tools including Microsoft Office, Monday, and Miro.
Desirable Skills and Experience:
- Experience in developing or managing online learning resources or platforms.
- Knowledge or experience working in local boroughs like Tower Hamlets.
- Awareness of current trends in STEAM education and creative learning.
- Experience in planning and delivering events.
- Awareness of safeguarding and health and safety procedures when working with children.
Contract: Fixed-term contract until December 2025, with the possibility of extension. Part-time, 21 hours per week.
Location: London - Stratford office and remote/home working (hybrid)
Reporting to: Head of Experience
Salary: £32,000 per annum FTE / £19,500 per year (pro rata)
How To Apply:
Please submit your CV and a cover letter or video detailing your relevant experience and why you’re interested in this role. We welcome applications from diverse backgrounds. We encourage you to include examples of relevant projects you’ve managed and your experience working with similar audiences.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
My client is a world class research institute and university college. Top of the league for university research quality, they are in the top four centres worldwide for their specialist research and treatment.
To support the delivery of an ambitious new strategy, the organisation has begun a programme of transformation to ensure they are ready to meet the challenges of the future. A critical part of this workstream is the implementation of a new ERP system, and at present they are looking to appoint an interim Financial Planning and Analysis Lead for the programme.
Reporting to the ERP Project lead, key elements of the role include:
· Responsible for the design and implementation of the future management information, financial planning and reports.
· Work with the finance directorate and budget holders to establish the business requirements and ensure professional accounting quality standards are met.
· Lead on the design of the organisation’s performance reporting in collaboration with other directorates.
· Provide strategic analysis, support and advice to the programme board on the financial and commercial management of the programme.
In order to be successful in the role, we are looking for;
- A formally qualified accountant (ACA/ACCA/CIPFA/CIMA) with significant, demonstrable experience of financial planning and business partnering within a complex organisation
- Strong analytical skills and ability to interpret and model financial data objectively, delivering clarity and constructive challenge
- Appetite for change and a continuous improvement mindset
- A collaborative approach to project management and influencing skills.
Experience of the charity sector and/or the higher education sector is desirable however we welcome applications from the wider public and private sector.
Fantastic benefits include 28 days holiday plus Bank Holidays and highly competitive USS defined contribution pension scheme.