Research engagement manager jobs in abbey wood, greater london
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Officer (Website) at The Royal Marsden Cancer Charity
Full Time, Permanent
Location: Chelsea, London UK with occasional travel to Sutton.
Hybrid Working: 40% of time in Chelsea/Sutton office, London UK
£28-32k DOE
What we offer:
- Hybrid working between home and Chelsea, London with occasional travel to Sutton.
- 37.5 hrs a week, with flexible working around our core hours of 10am to 4pm
- 27 days annual leave
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme
- Range of wellbeing initiatives
Looking for a meaningful career in digital?
The Royal Marsden Cancer Charity raises money solely to support The Royal Marsden, a world-leading cancer centre. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.
From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.
We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity has recently completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site.
About the role:
The Digital Officer is a key member of the Marketing and Digital team. We are a friendly, creative, and supportive team, responsible for raising awareness and growing the brand of The Royal Marsden Cancer Charity, as well as our website, email, social, direct mail, paid advertising and more. This is a particularly exciting time to join our growing team as we shape and improve the charity’s digital approach and prepare to launch a new large-scale capital fundraising appeal.
As Digital Officer you'll work closely with Marketing and digital colleagues, as well as fundraising teams across the organisation. You will be a key player in maintaining and improving the charity’s digital presence, focussing on website management and web content, keeping our supporters and audiences at the heart of everything you do.
It is also an exciting time to join our digital team, as this role will begin part way through a redevelopment of our website. The Digital Officer will play a vital part in supporting the wider digital team to QA and deploy the new site, and support the Digital teams efforts to embed new ways of working and processes for the new site and ongoing roadmap.
Responsibilities include, but are not limited to:
- Support day-to-day management and improvement of the website. Includes content updates to ensure information is correct and up-to-date, and editing pages as needed across the site, following digital best practice.
- Support with the blog content calendar and blog content creation. Writing, building, publishing and optimising digital content, then measuring performance using tools like GA4 and Hotjar.
- Embedding and promoting digital best practice. Ensuring new content developed follows digital, SEO and UX best practices and supporting colleagues within the charity to understand and deliver the best digital experience across key campaigns by providing advice, recommendations and feedback.
- Supporting the wider Digital Team in delivering a training programme across the organisation, which will embed our new content creation process and build digital skills across the organisation.
To be successful in your application you'll need:
- Professional experience using CMS (Content Management Systems) and knowledge of website management, on-page and technical SEO and digital best practice. Knowledge of UX is desirable but not essential.
- Experience using data tools, such as Google Analytics for reporting and identifying actionable insights.
- Excellent copywriting, editorial and proofreading skills.
- Experience in writing for the web or digital channels and creating content tailored to a variety of audiences.
- Ability to communicate, work collaboratively and build good working relationships.
- Strong organisational skills with the ability to work proactively and manage multiple projects concurrently.
The following are beneficial to your application but not essential:
- Experience of digital collaboration and project management tools like Trello, MS teams or JIRA.
- Experience in a similar role within a complex organisation, charity or health/science organisation.
- Experience of working with contractors, agencies and freelancers.
- Previous training in digital publishing, digital marketing, Google Analytics, SEO, UX, copy writing or similar.
If this sounds like you, we’d love to hear from you!
How to Apply:
Please click 'Apply' and submit your CV and cover letter.
- Deadline for applications is 28th April.
- Interviews will take place from 28th April to 8th May.
- Role starts from 1st July.
The client requests no contact from agencies or media sales.
This exciting new role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people long with them, through a combination of:
- On-the-day supervision to our paid and voluntary staff across various workstreams.
- Conducting case review of debt issues (supported by our Quality of Advice and Case Review team) to ensure a gold standard in the quality of our advice.
- Playing a leadership role in nurturing partnerships, such as with council officers and specialist debt charities, to support our debt advice work and create pathways for client solutions.
- Shaping our directory of services for debt advice by supporting our leadership team to identify key areas of debt advice, desired client outcomes, and the steps required to resolve those client issues.
- Design and deliver training on debt issues to both paid and voluntary staff, as well as to community stakeholders.
- Supervise and monitor volunteers carrying out a small amount of casework where the client’s issue is of sufficient complexity to warrant engaging your expertise.
- Guaranteeing compliance with Financial Conduct Authority rules and regulations.
- Leading on research and campaign issues relating to debt and identifying where we can make a difference locally through our advocacy and case studies.
The client requests no contact from agencies or media sales.
Purpose of the role
At NEON we believe that organising is crucial if we’re to build the power we need to win a new economy and deepen cross-community solidarity at a time of political polarisation. A central part of our new strategy - and this role - is to support movement organisations and organisers to build their capacity to do what we call Transformative Organising - where we transform the conditions we live in, transform ourselves and transform who has power in society. We use a combination of trainings, 1-2-1 mentoring and strategic partnerships with movement organisations to give organisers the tools, skills and confidence they need to build a base with those at the sharp end of the crisis, develop politically conscious leaders, and plan strategic & escalating campaigns that win. You’ll work with our Head of Organising and colleagues in the Movement Building Hub to scale up this offer over the coming years, with a particular focus on the housing, climate and migration movements, as well as supporting movements to tackle a rising far-right.
What you will be doing
-
Deliver organising trainings to social movement organisers and campaigners, using content from our Transformative Organising programme and working closely with our Head of Organising and NEON trainers. These will be a mix of shorter workshops and multi-day trainings, blending in-person and online delivery, and you will be supported to experiment with different delivery models to meet movement needs.
-
Work in partnership with organisers, organisations and coalitions to build their organising capacity over the long-term, through ongoing mentoring and hands-on support and training.
-
Conduct extensive 1-2-1s with movement organisers, to strengthen relationships, explore opportunities for collaboration and understand movement needs.
-
Support the development of a network of UK-based organisers, and create spaces for collective learning and ensure NEON’s organising offer meets the needs of organisers on the ground.
-
Work with the Head of Organising to periodically review and update NEON’s Transformative Organising content, staying responsive to movement needs and incorporating the latest organising practices and tools.
-
Organise public events on organising topics, including webinars and workshops, bringing together organisers from across social movements
-
Contribute to the Movement Building Hub’s wider work, including the organising components of our Worker-led Transition programme and our work to build the strategic capacity of movement leaders and organisations. This role will also contribute to cross-organisational work in NEON’s key focus areas (migration, housing, climate, and tackling the rise of the far-right), as well as projects to support the development of NEON’s internal culture.
Who you are
This isn’t a tick box exercise and we don’t expect you to meet all of the criteria - it’s more to give both us and you an overall sense of the role, and how the skills and experience you have might map onto it.
We’re looking for someone with a:
-
Proven track record of using organising tools and approaches to plan and deliver successful campaigns, with at least 3-5 years of experience. This might include doing base-building, conducting outreach, mapping, organising mass meetings and actions, or integrating political education into campaign planning
-
Ability to deliver a strategic and escalating organising plan in a fast moving and politically complex environment
-
Experience of delivering trainings, including to those at the sharp end of injustice, with a passion for being and developing as a trainer
-
Understanding of UK social movements, their strengths and weaknesses, and opportunities for NEON to provide support
-
Good communication and relationship-building skills, with the ability to communicate complex ideas clearly and sensitively, and work effectively with a range of movement organisations and individuals, including those directly impacted by injustice and oppression
-
Excellent planning skills to ensure projects are designed delivered to a high standard
-
Ability to work independently and flexibly in a dynamic organisation
-
Willingness to occasionally work unsociable hours (always repaid with TOIL)
-
Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion
-
An affinity with NEON’s aims, objectives and organisational values of solidarity, generosity and respect.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an inspiring storyteller who knows how to connect with supporters and drive action? Are you looking for a role where you can bring creativity, insight, and purpose together to create real change?
We’re looking for a strategic and motivated Individual Giving Officer to lead the development and delivery of innovative direct marketing campaigns across print and digital channels. You’ll play a pivotal role in growing our supporter base, increasing income, and delivering exceptional donor experiences — with a special highlight being your involvement in our flagship BBC Radio 4 Christmas Appeal, now in its 99th year and raising close to £2 million annually.
You’ll work closely with colleagues across Fundraising, Digital, and Supporter Care, as well as with external agencies and suppliers, to deliver high-quality, insight-led campaigns that deepen engagement and drive impact.
This is an exciting time to join the team — we have ambitious plans for growth and innovation in our Individual Giving programme, and this role offers the chance to help shape and deliver that vision. If you thrive in a collaborative environment, have a strong eye for detail, and want to make a meaningful difference, we’d love to hear from you.
Job Description
Job Title: Individual Giving Officer
Responsible to: Head of Individual Giving
Contract type: Permanent; Full-time (35 hours a week)
Salary: £33,000
Hours: 35 per week
Location: Runway East, 24-28 Bloomsbury Way, London. WC1A 2SN. Bloomsbury & Holborn Coworking & Private Offices (runwayea.st)
We offer flexible and hybrid working, but office-based work will be expected regularly.
Main purpose of role:
The primary purpose of this role is to develop and deliver innovative direct marketing campaigns that drive donor engagement across our regular giving and cash programmes. As an Individual Giving Officer, you will play a crucial role in shaping our fundraising program. A highlight of this opportunity is supporting the delivery of our flagship BBC Radio 4 Christmas appeal, a campaign that is now in its 99th year and generates nearly £2m each year.
We have ambitious plans in place to expand our donor base and increase income through our individual giving activity and we are looking for a passionate, strategic professional who can help us turn these plans into reality. This role offers an exciting blend of strategic planning and campaign delivery giving you the chance to make a real difference in supporting our work preventing homelessness.
Main duties and responsibilities:
• Project manage multiple direct marketing campaigns delivering accurate campaigns on time, on budget and to a high standard.
• Work across the organisation to gather engaging content for our direct marketing activities. Write and review copy for collateral used for engagement, conversion and acquisition activities.
• Completing relevant campaign management documents including post-activity analysis reports, identifying learnings and recommendations for future campaigns, and writing internal and external briefs.
• Support the Head of Individual Giving with forecasting and reporting across financial and non-financial KPIs in relation to the Individual Giving programme.
• Ensure excellent communication and liaison between the St Martin’s Charity’s Fundraising team, marketing agencies, suppliers and key stakeholders.
• Work with the CRM Manager to ensure that all campaign data is utilised and captured efficiently, effectively and accurately.
• Work with the Senior Digital Marketing Manager to ensure the Charity optimises digital fundraising opportunities in relation to individual giving.
• Acting as a day-to-day contact with external agencies ensuring high quality delivery of campaigns on time and on budget.
• Maintain a close working relationship with the Supporter Care Officer so that they are aware of all activity and able to respond to enquiries and complaints
• Keep abreast of key individual giving fundraising trends and issues and the regulatory environment.
• Ensure all St Martin’s Charity’s Individual Giving communications are consistent with the Charity’s brand values.
• Reflect the Charity’s approach to Equal Opportunities and Equity, Diversity and Inclusion
PERSON SPECIFICATION
Experience
Essential
• Demonstrable experience of project management across a range of direct marketing channels including print and digital.
• Experience of copywriting.
• Experience in researching content for fundraising and marketing materials.
• Experience of writing creative, response fulfilment, data selection and print production briefs.
• Experience of working with agencies, collaborating with them to get the best results. This should include managing creative, print, digital and media agencies.
• Examples of success in contributing to achieving results against targets for fundraising campaigns.
• Planning and budgeting in an individual giving context.
Skills and knowledge
Essential
• Can demonstrate strong communication skills, both written and oral.
• Evidence of strong interpersonal relationship building skills.
• Evidence of an understanding of Individual Giving fundraising, both in warm and cold contexts and including digital fundraising channels.
• Evidence of a strong creative instinct, both in leading the development campaigns and evaluating work.
• Can demonstrate high level of numeracy and data analysis skills.
• Can demonstrate strong IT skills and ability to use a relationship marketing database.
• Knowledge of Charity and data protection laws and the Fundraising Code of Practice.
• Evidence of knowing the importance of attention to detail.
Abilities & key competencies
Essential
• Ability to work under pressure to multiple deadlines.
• Ability to recruit, manage and develop individual donors.
• Ability to manage own workload and priorities, including identifying new areas and opportunities for support.
Ability to demonstrate initiative, creativity, identify opportunities and to research and evaluate their viability to achieve desired outcomes.
How to apply
If you are passionate about our work to address homelessness and would like to join the Charity as its Individual Giving Officer, please complete the application form available on our online jobs board.
Submit your CV and a supporting statement outlining:
- Why you are interested in this role
- Your relevant experience.
Application Timeline
We are accepting applications until Monday, 28th April, but we are reviewing applications on a rolling basis. We encourage you to apply as soon as possible.
· First interviews: Planned for 7th and 8th May
· Second round (including a task): Scheduled for w/c 12th May
We are looking for someone to start as soon as possible and reserve the right to close applications early if we find the right candidate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building new relationships? Are you a brilliant communicator? Then this role could be for you!
Great Ormond Street Hospital Charity are hiring for a Senior Fundraising Executive to join our Hospital Engagement team. This position is based in the hospital for 3 days per week, with the remaining time spent working from home.
As a Senior Executive, your main focus is to build relationships and connections within the hospital in order to increase the Charity’s visibility, drive income growth and referrals from patient families, visitors and hospital staff.
Salary
The salary for this position is £35,051 per annum.
Key Responsibilities
This is a varied role where you will:
- Engage and develop strong working relationships with hospital staff members.
- Roll out a patient family fundraising training programme, delivering training to staff groups, identifying fundraising champions within the hospital and increase patient family referrals.
- Collaborate with the Hospital Engagement team to recruit and relationship manage hospital staff in our Charity Champions Programme.
- Collaborate across the charity with our Grants, Brand Marketing and Communications team to coordinate charity family activity and implement a hospital engagement and communications plan.
Skills, Knowledge and Expertise
This role is focused on relationship building and influencing and we’re looking for someone with:
- Experience working with the public in a customer facing role.
- Ability to build relationships and influence stakeholders of all levels of seniority.
- Strong communication skills and emotional intelligence. (you will need to be comfortable working with patient families in a hospital environment).
- Confident delivering presentations and training.
- Experience working with or managing volunteers.
Whilst you’ll be an employee of the Charity, this role requires you to be onsite at the hospital for 3 days per week (with the rest of the time spent working remotely).
The hospital is a large site and you’ll be physically attending different department meetings, organising events, and hosting events (ensuring branded stock is available, moving boxes, helping with event set up).
About the Team
This role sits within the Hospital Engagement function within the Community team, whose purpose is to drive the charity’s presence within the hospital to build key relationships and increase income from patient families and hospital staff.
This is a role with regular hospital contact and appointment to the role will require the individual to meet any hospital access requirements which may change over time.
Closing Date: 8th May 2025
Interviews: 1st stage virtual on 13th May, 2nd stage in person 20th May
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Key responsibilities:
Income Generation
- Drive online income generation through effective use of digital fundraising platforms, social media, and supporter journeys.
- Optimise and manage digital giving platforms, such as Funraisin, to increase donations and supporter engagement.
- Expand and enhance peer-to-peer fundraising, ensuring fundraisers have the tools and motivation to maximise income.
Digital & Social Media
- Increase digital reach and visibility, making sure fundraising messages are seen and acted upon.
- Leverage social media fundraising tools, such as Elovate (CommittedGiving), to improve donor retention and engagement.
- Use AI-powered tools to streamline prospect research, automate content personalisation, and optimise donor engagement.
- Develop and execute strategies to convert social media and website visitors into long-term donors.
Support & Collaboration
- Provide guidance and digital tools to e-volunteers and fundraising champions, enabling them to spread AvMA’s fundraising messages and attract donations.
- Analyse and report on digital fundraising performance, using insights to refine strategy and improve return on investment.
- Contribute to digital income diversification, exploring new revenue-generating opportunities such as online retail or supporter-driven fundraising products (e-commerce experience desirable).
Other Duties
- To undertake other duties as required commensurate with this post.
- To travel as necessary for events and fundraising activities
The client requests no contact from agencies or media sales.
The role: Royal Navy Sports and Community Infrastructure Project Officer - full time/35 hours per week
As a key member of the Greenwich Hospital and Andrew Simpson Foundation teams, you will be responsible for developing the RN “Building Sports and Well-being for the Future” vision into a costed, designed and persuasive community hubs plan, followed by its implementation as an effectively managed transformational project delivering high-quality sports and community hubs.
Based within the Andrew Simpson Foundation, the role will drive strategic planning, stakeholder engagement, and scalable delivery aligned with RN priorities.
This is a fantastic opportunity for a disciplined and visionary self-starter to turn a vision into reality. As well as working closely with the ASF and GH Charity teams, you will be liaising with relevant stakeholders in the Royal Navy, particularly base commanders and those responsible for delivering Navy sport and supporting the community.
Experience of life in the Forces is essential, while knowledge of the challenges of infrastructure management would be a strong advantage.
Applicants should ideally be available for an immediate or early start
About Greenwich Hospital
A unique Crown body, Greenwich Hospital is the single largest funder of individual, educational and welfare support to serving and former Royal Navy and Royal Marines personnel and their families. With a budget of £7m in the current financial year, we work to make a real and lasting difference during military service, during transition to civilian life and when they or their family need support.
About Andrew Simpson Foundation
A dynamic 10-year-old charity founded in memory of Olympian Andrew ‘Bart’ Simpson MBE, the Andrew Simpson Foundation honours his memory by opening up the world of sailing and watersports to people, particularly young people, from all walks of life, changing lives, creating career pathways and providing opportunities that last a lifetime.
This is a 2-year fixed term contract which may be extended.
Hybrid working with work from ASF and GH offices as required.
Initial salary: £60,000 per annum
Closing date for applications: 25 April 2025.
Interviews: 14 May London or 15 May Portsmouth
Key tasks
-
Conduct a comprehensive review and evaluation of current Royal Navy sports and recreational facilities at HMNB Portsmouth and the Andrew Simpson Centre to identify strengths, gaps, and opportunities.
-
Develop and oversee a scalable, data-driven infrastructure improvement plan that enhances access, participation, and operational effectiveness.
-
Position the Andrew Simpson Centre (Eastern Road) as a flagship water sports and community hub for service personnel, families, and partners, ensuring the facility meets world-class standards.
-
Coordinate with Royal Navy personnel, local authorities, and national sports organisations to gather insights, co-design solutions, and build sustainable partnerships.
-
Support the creation of a national expansion blueprint for Royal Navy sports infrastructure by developing replicable toolkits, delivery models, and frameworks for impact evaluation and knowledge sharing.
You will
-
Be self-starter with strategic vision and operational focus.
-
Have a strong ambassadorial presence, able to inspire confidence and communicate effectively across the Royal Navy, public, and charitable sectors.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference. Responsible for email marketing, PPC and paid social campaigns to drive engagement, reach new audiences and provide an excellent supporter experience.
You’ll work closely with the Digital Marketing Manager and wider Marketing team to contribute to the wider marketing strategy, and with teams across the organisation to effectively communicate our wide range of information, services, fundraising and campaigns to digital audiences.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Please download the job description to see full role responsibilities.
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Sunday 27 April
The client requests no contact from agencies or media sales.
Why join us?
Since 1932 the Association of Anaesthetists has worked to promote safety in anaesthesia and to help patients through education, training, research, and supporting the wellbeing of our doctors in the UK and Ireland. Today we represent over 10,000 members and provide an influential voice in health policy through active advocacy and campaigns work.
As an employer, we offer an excellent benefits package, beautiful surroundings in which to work, and a focus on wellbeing, which is recognised by our Investors in People accreditation and membership of Wellbeing of Women charity. For more information, visit our website.
About the role
The Marketing Lead (Membership and Events) is responsible for leading on the marketing activities for the Association’s income generating products and services, including member recruitment, member retention and educational events.
Working with teams across the whole organisation, the post-holder will play a vital role in devising and delivering impactful and joined-up campaigns, while ensuring that our members are at the heart of everything that we do.
Key responsibilities include:
- Devising and delivering marketing plans for membership recruitment in line with the Association’s new member value proposition and growth targets
- Delivering the communications plans for subscription renewals
- Reviewing and improving the onboarding journey for new members
- Supporting the development of the Association’s website
- Devising and delivering a marketing strategy for educational events and conferences
For more information and to download the job description, please our website.
About you
We’re looking for an organised and proactive marketing professional with experience of developing and delivering multi-channel marketing campaigns with demonstrable results, preferably in the membership sector. If you also have experience of managing internal and external stakeholders, are able to juggle multiple priorities to tight deadlines and have experience of a range of digital platforms, then we would like to hear from you.
How to apply
To apply for the role please send us your CV and a supporting statement of not more than two pages covering how you meet the person specification. Please include the title of the role you are applying for in the subject line.
Salary: £43,332
Location: London (Hybrid - minimum 2 days in office per week)
Contract type: Full-time
Closing date: Tuesday 29 April 2025. Interviews will be held 8-9 May.
The client requests no contact from agencies or media sales.
Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role is new and exciting and will play a vital part in helping Winston’s Wish turn up the dial across our Mass Participation strategy.
The Head of Mass Participation Fundraising is responsible for overseeing our mass fundraising team. Leading the Events, Community and Individual Giving teams to maximise income and to introduce and lead on a new and exciting mass participation programme. Developing outstanding supporter relationships and delivering long-term sustainable income through innovative, audience led fundraising.
MAIN RESPONSIBILITIES
Specific Duties
Leadership
- To lead and inspire the Mass Participation team fostering a collaborative and high performing culture that delivers against income and objectives
- Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles
- Undertake quarterly reviews for all direct reports
Mass Participation Fundraising
- Lead the development of all fundraising products, propositions and community and events, to effectively acquire and engage our mass audience target markets
- Use innovation and donor and market research to help define and shape Winston Wish’s Mass fundraising offer
- Lead the development of a robust lottery programme
- Work collaboratively with the Director of Income Generation to develop an approach to Gifts in Wills and legacy marketing
- Maximise income, by overseeing the development of key income sources, including community, challenge events, in memoriam and regular giving programmes
- Drive an innovation-focused culture, constantly evolving our product offerings to expand the charity’s reach and impact
- Maintain up-to-date knowledge on sector and market trends, the legal environment impacting on public fundraising and ensure compliance with standards determined by Fundraising Regulator
- Lead on the development and execution of acquisition strategies to meet agreed targets
- Lead on the development and execution of retention, conversion and upgrade strategies to ensure donor LTV and sustainable income
Strategy, Planning and reporting
- Develop and execute bold strategies to grow the charity’s mass participation portfolio, optimising supporter journey and maximising income generation
- Work with the Director of Income Generation and the Head of Mass Participation Fundraising to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones
- Oversee the development of supporter journeys and stewardship of all mass audiences and key community relationships to maximise retention and ensure long-term income growth
Collaboration
- In collaboration with the Marketing Communications team, oversee the development of compelling integrated fundraising acquisition and engagement plans
- Liaise with trustees’ internal stakeholders to develop Mass fundraising activity, and contribute to reporting for trustees and SLT as required
- Manage key agency relationships to deliver successful fundraising
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity, diversity and anti-racism in accordance with Winston’s Wish policies.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the Quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
PERSON SPECIFICATION
Essential
- A proven track record in mass participation or public fundraising roles leading on the development of new, successful programmes
- Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
- Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment
- Experience in effectively developing, managing and reporting complex income and expenditure budgets
- Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills
- Excellent relationship-building and stakeholder management skills
- Excellent analytical skills, making informed and balanced decisions or recommendations, understanding the impact of decisions
- Experience of engaging supporters, volunteers and the public
- Understanding of the importance of delivering a positive supporter experience and experience in creating and delivering stewardship plans
- A proven track record of using data and insight to make effective decisions
- Experience of identifying and delivering innovative approaches
- Significant knowledge of the fundraising events and mass participation sector and understanding of the needs of participants
- A proactive and results-driven mindset.
Desirable
- Experience in managing, supporting, developing and motivating colleagues in a digital first organisation
- Experience of salesforce or other similar CRM systems
- Evidence of continued professional development
Recruitment Timetable
- Application deadline: Monday 28th April 2025
- Interviews: w/c 5th May 2025
- Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
Position: Volunteer Coordinator
Type: Full-time (35 hours a week), permanent
Location: Office based in London with flexibility to work from home
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Are you passionate about engaging communities and empowering volunteers? The MS Society is looking for a Volunteer Coordinator to support our Community, Events & Retail Fundraising team. You’ll play a key role in recruiting, supporting, and developing volunteers, helping us achieve our mission of improving the lives of people affected by multiple sclerosis.
As a Volunteer Coordinator, you will:
-
Plan and manage volunteering opportunities across our income generating activities.
-
Recruit and onboard new volunteers, ensuring an outstanding experience.
-
Create and deliver engaging volunteer campaigns to grow our community.
-
Support and maintain strong relationships with volunteer organisations and local partners.
-
Monitor and improve volunteer engagement and retention to strengthen our impact.
About You
We’re looking for someone who:
-
Has experience working with and recruiting volunteers.
-
Can build strong relationships with diverse communities.
-
Has excellent organisational and communication skills.
-
Is confident using IT systems, including Microsoft Office and CRM platforms.
-
Is creative, enthusiastic, and passionate about supporting the MS Society’s work.
Join us in shaping a stronger volunteer community that will drive our fundraising efforts and help us continue delivering vital support and research for people affected by MS.
Closing date for applications: 9:00 on Thursday 8 May2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
This is an exciting and challenging position, which will be pivotal in growing the acquisition programme as part of our 5-year strategy. Working closely with the rest of the A&W team and wider stakeholders, such as the Communications team, media and creative agencies, you'll help to optimise acquisition activity as we scale up investment in this area. This is an opportunity for someone to help make a real difference to a varied programme using a test and learn approach. In addition to leading DRTV, this role also involves delivering a variety of other important activity as required, such as inserts and welcome journeys. There are opportunities to turn your hand to a range of channels and product promotion as we aim to scale up channels such as inserts.
Criteria
We’re looking for an enthusiastic and highly organised individual with excellent communication and analytical skills. You’ll enjoy looking for ways to optimise all elements of campaigns from creative, content and media testing and able to act as a key point of knowledge in this area. Experience of DRTV is required, with an understanding of individual giving fundraising KPIs, including in relation to: DRTV, print, telemarketing, email and landing pages. You will be confident working with data with attention to detail and accuracy, from briefing data criteria for emails to using excel to review and share results. You will also be able to engage wider stakeholders in our acquisition testing plan development, providing clear regular communication to update on progress and learnings. Most importantly, you’ll be keen to deliver insight and audience-led, best in class fundraising campaigns to help Brooke realise an ambitious acquisition growth programme. `
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
Closing date: 6th May 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising ASSISTANT
JOB DESCRIPTION AND PERSON SPECIFICATION
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 has enabled us to address both questions. By combining our strengths and expertise we are now the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, from Sir John Major and Marsha De Cordova MP.
We are looking for a driven, committed, and creative individual to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful and a key support within the fundraising team.
The Fundraising Assistant will play a crucial role in the future growth of our charity and the impact that we can achieve through partnerships for people with sight loss. You will be a key part of a growing fundraising team providing support across the team.
Responsible to
Individual Giving Manager
Direct reports
None
Working hours and contract
This is a permanent full-time role (35 hours per week). We will consider part-time and flexible working arrangements.
Salary
£25,000 per annum
Location
Central London with some remote working. A minimum of two days required in the office, 50 Leman Street, London E1 8HQ.
Start date
As soon as possible.
Role Responsibilities:
Individual Giving
- Support the Individual Giving Manager with day-to-day communications with our donor base, including timely database administration to capture communication preferences and personal details.
- Support the Database Manager with data and financial processes, including recording and batching donations, generating reports, contributing to supporter journeys and reconciling income.
- Undertake research into new projects and areas of fundraising and highlight areas of potential opportunities to raise income and ensure continuous supporter engagement.
- Liaise with design and print suppliers to deliver appeals and other campaigns.
- Support the Individual Giving team in-person in the office, with the processing of direct marketing appeal responses, including banking of donations and sending thank you letters.
- Work with the Individual Giving Managers to implement supporter journeys to encourage further support to the organisation.
Events and Community
- Use a CRM database to effectively administer and manage event and community activities.
- To be an ambassador at all events, supporting the delivery of our vision and ensuring that the charity’s profile and reputation are enhanced.
- Work with the Events and Community team to send out literature and parcels to community groups and event participants in an efficient and timely manner.
- Researching and sourcing event materials and fulfilling event packs when required.
- Support with logistics for virtual and in-person events as required.
Wider fundraising
- Answering inbound calls as part of the head office call team, at least two days per week, and responding to or triaging enquiries to be resolved in a timely manner.
- Working with suppliers to help design, proof and order new and replacement fundraising materials (fundraising packs, t-shirts, collecting boxes etc) as necessary.
- Act as the first point of contact for external enquiries and manage internal post, including sorting incoming post and organising outgoing fundraising post from head office.
- Work with the Communications team to ensure social media posts and other promotion opportunities are carefully planned and well executed.
- Work alongside the high value team Partnerships Assistant on key events and appeal tasks when required.
- Provide general administration support across the fundraising team as required.
- Contribute to the overall fundraising strategy as a member of the Fundraising team. Share learnings and points of interest in team meetings, as well as work-based updates.
- To work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
Person specification:
Desirable skills, knowledge & experience
- Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders.
- Proven ability to engage, inspire and enthuse a range of supporters.
- A commitment to undertake training where required and an enthusiasm for new challenges and experiences.
- Excellent interpersonal skills with the ability to build rapport.
- Creative thinking, imaginative and entrepreneurial attitude towards fundraising.
- Strong project management and prioritisation skills.
- IT literate with experience of Word, Excel, PowerPoint, Publisher, Outlook, and databases.
- A commitment to our values: Together we are bold, tenacious, informed and optimistic.
- Experience of using a CRM database to support relationship management.
- Understanding of the charity sector and associated fundraising technique.
Personal qualities
- An understanding of and commitment to blind and partially sighted people.
- A passion for fundraising and wanting to make a difference. Someone who is keen to succeed and keen to demonstrate their abilities.
- Highly organised with the ability to juggle several deadlines at the same time.
- Positive, confident and enthusiastic.
- The ability to use initiative, common sense and solve problems.
- Self-motivated, team worker with ability to work autonomously as required.
- Willingness to work flexibly where required.
- Approachable, creative, ‘can-do’ attitude.
- Excellent attention to detail.
- Comfortable with managing day-to-day routine tasks, in addition to prioritising ad hoc tasks when required.
- A growth mindset.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as the charity develops, the needs of the team evolve, and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Application process:
Please submit a CV and supporting statement, outlining your skills and experience relevant to the role and motivations for applying for the role (two pages maximum), with the subject ‘Application for Fundraising Assistant’
The interview process is as follows:
- 1st Interview: Online with recruiting manager and fundraising colleague.
- 2nd Interview and an informal meeting with colleagues: Face to face in London E1 with line manager and other members of the fundraising team.
Application process:
Please submit a CV and supporting statement, outlining your skills and experience relevant to the role and motivations for applying for the role (two pages maximum), with the subject ‘Application for Fundraising Assistant’
We are interviewing on a rolling basis and will close the role as soon as we have found the right candidate. Early application is advised.
The interview process is as follows:
• 1st Interview: Online with recruiting manager and fundraising colleague.
• 2nd Interview and an informal meeting with colleagues: Face to face in London E1 with line manager and other members of the fundraising team.
The client requests no contact from agencies or media sales.
Location: Home-based in the UK, with regular national and international travel
Contract: 2 years with the possibility of extension dependent on funding.
Reporting to: Chief Operating Officer
Salary: £65,000 to £70,000.
Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every years’ service up to 30 days total), life assurance and access to an employee assistance programme.
WeProtect Global Alliance will not be responding to expressions of interest or applications sent by third parties (agencies, brokers or recruitment specialists).
We require a highly skilled and motivated individual who has strong ethical standards and demonstrable commitment to our values to help grow, oversee, retain and actively engage the WeProtect Global Alliance to collaborate, advocate and members and collectively work together to deliver our vision of a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.
The successful candidate will demonstrate considerable professional experience in a comparable role and a genuine passion for child protection. They will have a strong track record in developing, harnessing and deploying a diverse community of practice to develop real world solutions to make the digital world safer for children and young people across the globe.
Politically, commercially and financially astute, you will have a broad range of skills. You will be able to grow, activate and develop deep connections to nurture, harness and activate our alliance members to deliver our global mission and strategic objectives in a period where we are developing our new Strategy.
You will relish the opportunity to lead and support our member alliance, which currently comprises a broad range of high profile and influential representatives drawn from government, multi and bilateral agencies, global tech communities, NGO and advocacy groups, to focus on delivering real world solutions to often sensitive issues where competing views, political opinions and priorities can make seeking a resolution a challenge.
You will be comfortable supporting our Members Team and Alliance member community to ensure we remain relevant, responsive and impactful in an increasingly polarised political landscape as we enter the fourth industrial revolution.
You will be able to focus on both the detail and the bigger picture in a complex landscape and be an inspirational and supportive team player who will live our values, shine confidently as a key member of the senior management team, be a role model to our brilliant secretariat workforce and an ambassador when engaging with members and external partners.
If leading, growing and getting the best out of a global community, combined with our mission of making the digital world free of harm for children and young people, motivate you to come to work and give your best every day, then this is the place for you and we cannot wait to welcome you!
About WeProtect Global Alliance
The online world was not created with children in mind and can be unsafe for children and young people to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.
Our Alliance’s geographical reach is unprecedented: 103 governments are members along with 82 private sector companies, 126 civil society organisations and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on the WeProtect Global Alliance website.
WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is overseen by an influential Global Policy Board that the Head of Strategy will work collaboratively with to ensure the Alliance members remain impact and child centred.
Job description
Overall purpose of role
As the WeProtect Global Alliance Head of Members, you will grow and lead our capability and capacity to harness and grow our global alliance network to guide and drive the implementation of our Strategy and mission targets. This role requires an organised, driven, and people-oriented leader with deep and global connections in the child protection field.
Your team will develop and deliver an elevated approach to managing a diverse community of members, supporting the Alliance maximise our impact on the global stage, support and advise the Management Board, Executive Team, Head of Strategy and Head of Development on the best ways to harness our Alliance community to respond to a rapidly evolving operational landscape and navigate key strategic decisions.
You will also work closely with the Head of Strategy and Head of Development to support the development of new ways of working to understand our collective impact and ensure our secretariat, members and broader organization actively remain relevant and focused on delivering our mission and strategic objectives.
You will grow the capabilities and lead the WeProtect Global Alliance members work, with key accountability for the following outcomes:
· Work with the Executive Team, Management Board and Policy Board to develop, secure buy-in and implement a members strategy, operational and action plans to harness our diverse community to deliver the existing and forthcoming WeProtect Global Alliance Strategy and delivery targets.
· Collaborate with the Head of Strategy, the Head of Development and MEL lead to collectively build, maintain and oversee our theory of change and broader operational model to ensure we effectively harness and activate our member community to have real world impact on the lives of children and young people.
· Build the capability and capacity of the organisation to remain truly member led, build and manage the Members Team to pro-actively deliver a portfolio of work that will raise the profile of our mission and shift the needle on governmental, public and private sector agencies approaches to child protection and safety in the digital world. This includes overseeing and leading the Alliance’s Reference Groups and working collaboratively with the Executive Team and Head of Strategy to co-lead our work in international fora (most notably the WeProtect Global Summit).
· Build and maintain meaningful engagement with a broad range of members from across the public, private and third sector (including government agencies, advocacy communities, specialist tech and civil society organisations) across the globe to deliver the WeProtect Global Alliance strategic mission.
· Play an active role in building the operational resilience, financial sustainability and compliance capability and capacity of the Secretariat to provide a world class service to our members and Board to ensure WeProtect Global Alliance remains focused on creating a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.
Key Responsibilities
1. To lead the Members team to strengthen the WeProtect Global Alliance member’s portfolios by developing, securing buy-in and implementing the organisations member strategy, operating, governance model, plans, success indicators and internal capabilities to harness the power of our members to achieve our mission and vision in line with our core values.
2. To be a thought leader, keep abreast of external trends and developments and changing circumstances to ensure the WeProtect Global Alliance Member Strategy remains relevant, targeted and focused on improving outcomes for children and young people in a rapidly changing legislative, operational and technology landscape.
3. To be accountable for member services, outreach, growth, governance and cross organisational projects and work streams. This includes planning and organising relevant performance and delivery areas, being mindful of cross-cutting impacts and priorities.
4. To ensure the continuous development and effective delivery of the WeProtect Global Alliance Member’s Strategy in a fast paced, politically sensitive and rapidly changing external environment, including participating in and leading (where relevant) annual business planning, forecasting, setting, monitoring, reviewing and reporting on budgets and relevant donor requirements to support effective decision making throughout the year.
5. To provide exemplary leadership and line management to staff, including appraisals, supervision, team meetings, delegating, managing, engaging, developing and supporting staff to be the best they can be and achieve our strategic objectives in accordance with our vision and values.
6. Lead and develop effective working relationships with external partners, stakeholders, members and staff to maximise the collective impact of WeProtect Global Alliance (governmental, public, private, civil society and advocacy communities).
7. To take accountability for preparing papers, reports and presentations for internal and external meetings including senior management meetings, executive team, trustee, board and reference groups meetings. To attend, chair, and contribute to meetings, briefings, reviews, due diligence and auditing and compliance activities.
8. Represent the Executive Director and the Chief Operating Officer at internal and external events, share peer responsibility for problem solving challenges, creating a ‘one team’ approach to delivery and deputising were appropriate.
9. To be an ambassador, spokesperson and representative of WeProtect Global Alliance Secretariat at external events.
Expectations
As a member of the Senior Management Team (SMT) you will also have a pivotal role to play in supporting and improving the organisation’s effectiveness as we develop the WeProtect Global Alliance’s new strategy, operating model and ways of working to ensure we remain effective, responsive and relevant in an increasingly complex and fast-moving technological landscape.
As a global, multi-sector alliance, ensuring equity, diversity and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.
1. To attend and contribute to meetings, training and other events as required.
2. To actively participate in our supervision and appraisal process.
3. To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.
4. To travel to meetings and fora which may require the need to work unsociable hours e.g. attending evening or weekend meetings.
5. To adhere to relevant legal and statutory requirements including Data Protection Act and the Health and Safety at Work Act.
To use WeProtect Global Alliance resources responsibly.
Person Specification
Essential criteria
Experience
1. Significant senior experience and demonstrable record leading and growing a diverse global membership and/or partnership alliance function and/or service to deliver an ambitious child centred mission on the global stage.
2. Outstanding leadership and team management experience, including experience coaching and line managing direct reports.
3. Demonstrable effective influencing and negotiation skills and political judgment with a proven track record building productive and impactful professional relationship and partnerships with a wide range of individuals and organisations.
4. Demonstrable experience leading change and transformation with demonstrable qualities as a change agent.
5. Demonstrable senior management level experience in project management, financial, donor and budget management, monitoring, evaluation and lesson learning across the fields of strategy, research and policy.
6. Significant experience commissioning high quality, high value research and policy projects and able to demonstrate the use of insights in long term planning and impact frameworks.
Skills
1. Outstanding communication skills and ability to effectively engage and build meaningful relationships with internal and external staff and stakeholders at all levels.
2. Outstanding self-management skills to work independently, autonomously and as part of a team, using own initiative and being flexible and adaptable to deliver as ‘one team’.
3. Excellent IT, project management, financial management and donor engagement skills.
4. Demonstrable excellent planning and organisation skills to deliver work to agreed timescales and standards.
Knowledge
1. Knowledge and understanding of WeProtect Global Alliance mission, vision, values and ambition and how it applies to this post.
2. Knowledge and understanding of a child centred approach to participation, advocacy and EDI and how it applies to this post, with a focus on embedding effective policies and processes.
3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection.
Other
1. A willingness to travel and work unsocial hours (time in lieu can be claimed)
2. Commitment to your own continuing professional and personal development
3. To uphold high standards of work, standards and conduct in line with WeProtect Global Alliance values.
Diversity, inclusion and equity
We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups.
Safeguarding and values
As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.
All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.
Our values are:
· Empowerment – collaboration, innovation, challenge
· Accountability – responsibility, delivery, safeguarding
· Respect – honesty, feedback, inclusion
The client requests no contact from agencies or media sales.
Job Title
Head of Operations
Department
Operations & Programmes
Reporting to
Director of Operations & Programmes
Managing
Partnerships Project Manager, Partnerships Delivery Officer, Behavioural Change Programme Expert
Location
This role is hybrid, with a requirement to work from the office (near Moorgate, London) a minimum of two days per week.
Travel Requirements
This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.
Main relationships
Director of Operations & Programmes, Senior Leadership Team, Senior Management Team, Partnerships Team
Benefits
· Salary £61,000
· 30 days leave (plus Bank Holidays)
· Bupa Health Cover
· Matched company pension scheme
· Life assurance cover offering 4x death in service benefit.
· Company sick pay
· Training and development opportunities
· Learning and Wellbeing Grant
· Employee assistance programme
· Season Ticket Loan
· Perks and discount platform
About us
Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.
Our Vision: Working together to reduce alcohol harm across the UK.
Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:
· Public-facing campaigns and digital services, information and guidance
· Evidence-led advice to governments and industry
· Independent research, consumer insight and evaluation
Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
Purpose of the role
We have a brilliant new opportunity for an exceptional leader to join our team, to help shape the provision of our advice, information and guidance programmes and ensuring the successful delivery of a range of priority partnerships.
Leading a dynamic team, you’ll focus on operational excellence, refining processes, and ensuring all programmes align with Drinkaware’s strategic goals and priorities. You will be a natural collaborator, building and maintaining effective relationships with key internal and external stakeholders, to ensure that the public can access high quality impactful support.
As an experienced leader, you will use your experience and skill to drive improvements by partnering with teams across Drinkaware. You will do this by balancing engagement with progress, while ensuring that our work is informed by lived experience and the latest evidence.
You must have demonstrable knowledge and experience of working in the health sector and have a passion for reducing alcohol harm in the UK.
Main Duties and Responsibilities
· Be collectively accountable as part of the Senior Management Team for leading and managing Drinkaware ensuring high performance in the delivery of plans and targets and maximum cross-organisational collaboration, deputising for the Director of Operations & Programmes
· Be responsible for the day-to-day leadership of operations & programmes, overseeing and directing interconnected projects ensuring consistency in programme and project work.
· For 2025/26 this will focus on the roll out of our Information, Advice & Guidance programmes and extended brief intervention programmes to the public via digital tools to a mass audience and to underserved groups.
· The post holder will be required to manage a small dedicated team ensuring that robust project plans, clear goals, timelines and resources are established and managed as well dependencies within and between projects.
· Act as a Safeguarding Officer ensuring safeguarding is embedded within all programme delivery.
· Proactively address challenges and seeks solutions while maintaining high standards of quality and integrity. Holding themselves and their team accountable for delivering results aligned with the organisation's objectives.
· The post holder will work closely with the Head of Impact ensuring partnership projects deliver impact, clear metrics and reports which demonstrate the project(s) value proposition to our funder base, stakeholders in government and the public.
· Work closely with the Marketing and Comms team to ensure highly effective marketing and communications strategies are progressed for individual projects and the wider programme of activity, and that brand and reputational risk is minimised.
· Work closely with the Digital Team to ensure full visibility and informed prioritisation of digital projects and interdependencies.
· Work closely with the Partnerships Team to ensure successful delivery of all agreed activity and KPI’s for partnerships
· Work closely with the Research, Strategy and Impact team, ensuring all programme development is evidence based
Additional Responsibilities
This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.
Accountable for:
Overseeing budgets and plans.
Delivery of partnership projects & programmes
Safeguarding
PERSON SPECIFICATION
Qualifications and/or experience
Proven leadership experience in programme/project management, with a background in the health sector. A degree in a related field is beneficial but not essential.
Experience of managing a team in a hybrid work environment (desirable).
Prince2/Scrum Master/Agile (desirable).
Essential Criteria / Key Skills
1. A proven track record with innovative proposal design and programme delivery ensuring programme quality.
2. Strategic thinking and problem-solving abilities, with a keen eye for detail and a results-oriented mindset.
3. Ability to work independently and autonomously, prioritise tasks, and adapt to changing circumstances.
4. Exceptional project management skills, including the ability to lead cross-functional teams, develop and control deadlines, budgets and activities.
5. Exceptional ability to facilitate high project-based team performance, inspire and motivate staff, and develop team skills and capabilities.
6. Strong operational management and delivery skills.
7. Able to work in close collaboration with internal and external stakeholders.
8. Possesses excellent senior networking, influencing, relationship building and communication skills.
9. Strong financial management skills including budget setting, reforecasting, financial reporting.
10. Understanding of safeguarding legislation and practical application in delivery of programmes
11. Emotionally intelligent and resilient when under pressure.
12. An energetic and committed ambassador for Drinkaware, our mission and values
How to apply: maximum 2 page A4 cover letter explaining your motivations for applying for the role at Drinkaware and outlining how they meet each point on the person specification. CV's only will not be considered.