Relationship Manager Jobs
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work.
The role involves providing emotional support over the telephone and through our written platforms to people living with and affected by diabetes. The role involves proactively updating your knowledge of diabetes and key issues by reading relevant information updates. To be a team player, contributing to a positive, supportive environment and undertake any reasonable task as requested by a manager appropriate to the role.
Candidates will be able to communicate health information clearly and effectively to a wide range of audiences, with the aim to support customer queries to the best of your ability. You will be able to show resilience and manage the everyday pressures which can occur during a live service and prioritise your workload to meet customer satisfaction and service level agreements. You will be able to handle distressing calls in real-time by listening carefully and allowing the customers to feel safe in sharing with us. You will be confident and competent in using IT and different IT packages and programmes, with an openness and willingness to learn new IT systems, such as a new CRM.
The Head of Alumni Engagement and Development will play a pivotal role in shaping the strategy for fostering strong relationships with Ackworth School’s Old Scholar community, supporting the long-term interests of the school as we head towards our 250th anniversary in 2029. This role is responsible for fundraising, donor relations, and legacy initiatives, as well as coordinating and delivering events and communications aimed at engaging with Old Scholars and the broader Ackworth School and Quaker community.
Reporting to the Director of Marketing, Admissions and Communications, the Head of Alumni Engagement and Development will collaborate closely with various school departments to elevate the school’s profile and optimise income generation. The focus will be on relationship management with key high-value donors and promoting a culture of philanthropy. Additionally, the role will drive support for Ackworth School capital projects and cultivate a culture of donor care that motivates current and potential supporters.
Ackworth School, a co-educational boarding and day school, was founded in 1779 by the Religious Society of Friends (Quakers). It maintains its ethos and traditions and is still governed by the Society. The school is academically non-selective and provides an excellent range of facilities and extra-curricular opportunities, recently achieving "Excellent" in the FCI/EQI (February 2023). The Head is a member of both HMC and the Society of Heads.
Our pupils are one of Ackworth's USP's. Visitors to the school never fail to acknowledge how amazing they are and how positive the encounter is. All staff at Ackworth pay a key part in the operation of the School to make sure that it runs smoothly and so that we can focus on delivering an excellent education for our pupils.
The successful candidate will be able to:
·Collaborate with the Director of Marketing, Admissions and Communications to create a fundraising strategy centred on capital projects and bursaries.
·Lead personal engagement fundraising, developing strategies for securing principal and major donors.
·Meet annual personal income targets, increasing both donor numbers and regular giving income.
·Monitor and report on fundraising income, events, and activities, including producing financial reports.
·Design and manage a program of events aimed at engaging Ackworth School Old Scholars and wider Ackworth School community members.
·Develop robust data sets to inform strategic goals, particularly those related to income generation and maintain detailed records of Old Scholars and donors, building comprehensive individual profiles in the contact database.
In return we offer:
·a competitive salary of between £30,000 - £35,000 per annum based on experience and qualifications.
·generous fee remission of 50% for the children of our staff.
·all food and refreshments during the working day.
·free on-site parking.
·flexible pension, health benefits and an electric car purchase scheme
·a supportive and friendly environment based on the Quaker ethos of the school.
·a beautiful working location in an ideal location within easy travelling distance of the main centres of Sheffield, Leeds, Doncaster and York.
Interested candidates are welcome to contact the school to arrange a confidential discussion. Please contact our HR Administrator, Kim Reather.
Closing Date:Friday 13th December 2024 at 4:00 p.m. Due to the School’s Christmas closure period, interviews will be held in early January 2025.
Completed school application forms should be submitted with a cover letter of no more than one page
Applicants should read carefully the Recruitment, Selection and Disclosure Policy. Our recruitment privacy notice is also available on our website under “Working For Us”.
Ackworth School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and all applicants will undergo child protection screening, including checks with past employers and an enhanced DBS and Barred list check with Disclosure and Barring Service. Applicants should also be in sympathy with the School’s Quaker ethos.
To provide an exceptional, holistic and inclusive Quaker education, nurturing young people to flourish and therefore play their part in creating a bet
The client requests no contact from agencies or media sales.
Department: Commercial & Events
Contract type: 12 months Fixed Term Contract
Salary: £42,500 – £45,000 per annum
Location: Home Based (UK wide travel as required)
Reports To: Head of Commercial Events
The NFCC is a charity and membership organisation, representing all Fire and Rescue Services across the UK. We are the professional voice of fire and rescue services.
The NFCC is seeking to grow and diversify its income so we can be more sustainable into the future, better equipped to deliver against our charitable objects.
To support this mission, we are seeking an experienced Business Development Manager to help drive our new commercial strategy and increase our income from business and commercial activity.
The successful candidate will be a dynamic, forward thinking, team player with a ‘can do’ attitude and a real passion to deliver as part of an expanding team with ambitious growth plans.
You will have significant experience in business development and / or income generation with a proven track record of generating income and meeting targets with strong commercial awareness.
You will have excellent communication and engagement skills, with the ability to work with a wide range of senior stakeholders including members, potential members, Charity Trustees, commercial suppliers and more widely.
You will be confident in managing, inspiring and engaging with both external and internal stakeholders and be a flexible and committed team player.
Main Role Responsibilities
To work with the Head of Commercial and Events on the development of the commercial strategy with the support of Trustees, the senior leadership team, members and other staff and stakeholders as necessary
To be responsible for identifying and delivering key income streams, as outlined in the commercial strategy to meet agreed financial targets and KPIs.
To manage existing and develop new relationships with customers to ensure customer satisfactions whilst achieving and maximising income opportunities.
Measure and evaluate the success of the commercial strategy business development and income generation workstreams.
To represent the NFCC to corporate audiences and at corporate events, delivering pitches and presentations.
To continually be researching new business opportunities for specific target markets.
To develop new corporate partnerships through relationship building.
To be responsible for the account management of appropriate partnerships and provide the highest level of relationship management.
Preparation of reports, briefing papers and other information on various matters, when required.to the senior management team and Trustees including liaison with senior members and officers across the National Fire Chiefs Council, other relevant staff across Fire and Rescue Services.
Act as liaison and first point of contact for commercial enquiries into the NFCC and dealing with them as appropriate. Enquiries may be from within the organisation, other fire and rescue services or elsewhere.
To create and assist in the drafting of timely and well-informed reports, business cases and provide advice regarding commercial developments.
Develop an effective network with Fire and Rescue Service sector groups and other internal and external stakeholders.
Establish and maintain management processes and systems that provide for clear and understandable management information.
If this sounds like the kind of opportunity that you would be interested in; please have a look at the Job Description and apply.
How to apply:
Please complete the application form linked from the ‘apply now’ button. CV’s will NOT be accepted for this position.
Closing Date – 6th December 2024 with interviews being conducted w/c 16th December 2024.
PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join the Cornwall Community Foundation as Fundraising Manager, based in Cornwall and able to attend the CCF office in Bodmin weekly.
Salary: £31,000-£34,000 FTE depending on experience
At the Cornwall Community Foundation, we want Cornwall and the Isles of Scilly to be a great place to live for everyone. Our mission is to raise sustainable funds from individuals and businesses and distribute them to community and grassroots non-profit organisations who are changing people’s lives across the county.
As Fundraising Manager you will be responsible for managing relationships with trust funds, including bid-writing, and supporting the stewardship of donors, including through our membership schemes. The suitable candidate will undertake a wide variety of duties and must have the ability to work to tight deadlines.
If you have a strong customer relationship or client management background – possibly from major donor fundraising, we want to hear from you. We offer a friendly environment to work in and you'll be joining a team who really are making a difference in Cornwall.
To apply for this post please read the application pack on our website.
Closing date Thursday 5th December 2024.
The client requests no contact from agencies or media sales.
Philanthropy Officer
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- The Philanthropy Officer role is key part of an ambitious and forward-thinking Fundraising & Communications team. We have recently gone through a period of strategic development as part of the implementation of a new strategy (launched in April 2023), and we encourage the you to bring your enthusiasm and vision to our aims.
- This is a great opportunity for a candidate who is looking to develop a career in fundraising. Although experience is desirable, we are looking for the right candidate so full training will be provided.
- You will have experience in working in an office environment with excellent interpersonal, writing and organisational skills. The role will be suited to someone who enjoys desk-based tasks such as administration, research, reporting and creative writing but is also comfortable meeting people and networking.
- The focus of this role will be the on-going administration of the legacy income, researching new opportunities across a range of income streams and supporting the Head of Fundraising with the stewardship of existing legacy pledges and major donors.
Full job description can be found on our website
Salary: £35,252
Closing Date: Monday 9th December
Interview Date: Thursday 19th December
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service/Playground Manager
Location: Hayward Adventure Playground, 15 Market Road, Upper Holloway N7 9PL
Organisation: Kids Adventure Playground
Hours: 36 flexible hours per week, including one weekend shift every four weeks during term time
Salary: £35,000 per annum plus benefits
Are you ready to lead with purpose and create unforgettable experiences for children? If you’re passionate about fostering creativity, inclusion, and joy, we want you to bring your talents to Hayward Adventure Playground as our next Service Manager!
About Us
Nestled in the heart of the city, Hayward Adventure Playground is an exciting and inclusive space dedicated to enriching the lives of children and young people ages 6 to 25. Since 1974, we've been a safe haven for exploration, growth, and play, offering everything from after-school clubs to weekend youth programs. Our mission? To build an environment where every child—regardless of ability—feels empowered to thrive.
The Role: Service Manager
As Service Manager, you will be at the helm of a vibrant and dynamic team, shaping a playground that is more than just a play space—it’s a community! This is a fantastic opportunity to lead with impact, overseeing daily operations while crafting a safe, inclusive, and fun environment where children can grow, play, and form lasting memories. Your leadership will directly influence the lives of the young people we serve, ensuring they feel valued and included every step of the way.
Key Responsibilities:
- Lead & Inspire: Build and nurture a motivated team, providing training and support to ensure everyone is equipped to deliver exceptional play experiences.
- Champion Safety: As the Designated Safeguarding Lead (DSL), you’ll lead the way in implementing best-in-class safety protocols, safeguarding the well-being of every child in our care.
- Facility Excellence: Oversee the maintenance of the playground, ensuring our facilities and equipment remain safe, clean, and ready for fun!
- Budget & Resources: Manage financial resources, ensuring we hit budget targets while offering a variety of engaging and well-resourced programs.
- Program Development: Collaborate with your team to create inclusive, innovative programs that make every child feel welcomed and valued.
- Community Partnerships: Build strong relationships with local authorities and community organisations to expand our impact and strengthen our role as a vital community asset.
What We’re Looking For:
- Experienced Leader: You bring at least 2 years of experience in childcare, playground management, or a similar setting, and hold a Level 3 qualification or higher.
- Inclusive & Compassionate: You’re dedicated to making every child feel welcome, regardless of background or ability, and are passionate about promoting anti-discriminatory practices.
- Safeguarding Expert: As a DSL, you bring a comprehensive understanding of safeguarding policies and are committed to maintaining the highest standards of child welfare.
- Organised & Dynamic: You thrive in fast-paced environments, expertly managing budgets, programs, and reports while juggling multiple responsibilities.
- Tech-Savvy: Comfortable using Microsoft Office and other tools to streamline administrative tasks and ensure smooth operations.
- Community-Focused: You have a proven track record of working with external partners to enhance the support and resources available to the children and families we serve.
Why Join Hayward Adventure Playground?
Working at Hayward Playground means being part of something bigger than just a job—it’s a chance to make a real difference in the lives of young people. As Service Manager, you’ll have the opportunity to lead a passionate team that creates meaningful, enjoyable experiences for children every day. This is your chance to shape the future of a thriving, inclusive community where every child feels they belong.
Ready to take the next step in your career and help us create an environment where every child can thrive? Apply today and join us in shaping the future of play at Hayward Adventure Playground!
Sight Scotland is Scotland’s leading charity providing specialist care, education and research for people with vision impairment. The charity has been in existence for over 230 years, and offer a variety of services in the community as well as education, transcription into alternative formats and residential care for adults and children. Their vision is of an inclusive Scotland where people of all visual abilities have the opportunity to thrive. To achieve their mission they are looking for a Supporter Fundraiser who will proactively engage with supporters, community groups and volunteers in the community.
The Fundraising Manager – Legacies and Individual Giving is responsible for developing and implementing plans to maximise income from individual donors and legacy gifts. This is achieved through innovative campaigns that grow our supporter base, drive donations, legacy pledges and gifts as well as strengthening our brand.
The post holder manages external agencies specialising in individual giving and legacies and leads on our donor communication and engagement programme. The role supports the organisation’s purpose to make a significant impact on the lives of people living with visual impairment in Scotland by maximising fundraising income to deliver brilliant services and create a positive impact on our ability to deliver for the long term.
This role would suit someone who is already operating at a senior fundraiser or manager level, with significant experience of individual giving especially as we see so much potential there. This role lines manages the Supporter Fundraiser (covering community and events) and the Fundraising and Engagement Administrator, so it is a great opportunity to broaden understanding and experience of leading other income streams.
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
Sands offers support to anyone affected by the death of a baby.
Bereaved men are one of a number of priority audiences for Sands to engage, support and build relationships with. Sands United FC is a volunteer led peer support service and is born out of a clear need for fathers to be able to access support that is unique for men.. Our teams offer invaluable peer to peer support in communities and has massive potential to grow it’s reach, generate income and raise awareness, as well as provide a less formalised type of support network (including fathers, siblings and other family members). Sands United has grown organically for years and now we need to strengthen the support infrastructure to better support volunteers and teams, as well as manage the governance impact of the programme.
The post-holder will provide programme management for 6 months of the SUFC Best Practice Programme. This includes being responsible for establishing clear governance and process development for SUFC, embedding good practice in both volunteer governance and peer support.
The successful applicant will have excellent project and change management skills, and ideally experience of managing governance and finance issues relating to volunteers in a sporting environment.
You will also have a thorough understanding of confidentiality, safeguarding and risk management.A well organised approach is therefore essential, along with strong time management skills.
Strong research skills are essential, to be able to identify opportunities for external relationships and partnerships or signposting to other organisations.
A high level of communication skills are required as you must be able to converse sensitively and empathetically with members of the public who may be going through current or recent traumatic experiences.
Please note that this is a 6-month fixed-term role. We are looking for somebody to start in early 2025.
The client requests no contact from agencies or media sales.
1. JOB PURPOSE
AKF(UK) Partnerships Managers are part of the Global Aga Khan Foundation (AKF) Partnerships team tasked with identifying and cultivating new funding partnerships and strengthening existing ones to support our strategic goals. They engage with European and Asian government, foundation, and corporate donors to mobilise resources for ten multisector profit and not-for-profit agencies of the Aga Khan Development Network (AKDN) operating across Asia and Africa. In addition, Partnership Managers are responsible for a portfolio of select grants implementing across AKDN themes and geographies in close collaboration with field units, global teams, and our partners.
2. REPORTS DIRECTLY TO - Deputy Regional Director, Europe and Asia, Partnerships
3. JOB TITLE: Partnerships Manager (Programme Manager)
4. KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES
4.1 Securing resources
- Coordinate, facilitate, and lead the development, review, and quality assurance of expressions of interest, concept notes and full proposals for funding opportunities;
- Liaise and coordinate with internal stakeholders as well as with donors, partners, and consortia to facilitate project design, align proposal and donor requirements, gather required legal and administrative documentation, and draft sections of proposals as needed;
- Coordinate processes of contracting and negotiation, engaging relevant stakeholders, and ensuring contracts ‘get over the line’ in a timely and efficient way;
- When needed, provide direct hands-on support at field level in design of concept notes, proposals, and budgets and conduct donor or field visits to support discussions with new and existing donors/partners;
- Contribute to management systems, such as the Award Information Management System (AIMS).
4.2 Grant management
- Manage and monitor a portfolio of grants through regular interface and coordination with AKF(UK)’s partnerships team, AKF(UK)’s finance team and relevant AKF/AKDN agencies/field units, acting as a central resource for field units in donor best practice;
- Interface with donors and communicate on a regular basis about the implementation of on-going grants to ensure strong, enduring relationships;
- Ensure strong relationship cultivation throughout the grants cycle, anticipate, and plan for future funding and project extensions;
- Oversight, coordination, review, and quality assurance of donor deliverables (e.g. work plans, monitoring and evaluation plans, staffing plans, budgets, close-out plans, donor troubleshooting);
- Ensure adherence with donor requirements, rules, and regulations, and that grant deliverables are produced on time and to a high standard;
- Coordinate contractual amendments, changes, and project adaptations, engage with donors in a pro-active and diplomatic way, and flag potential changes (e.g. budget revisions, extensions, risks) in advance to ‘trouble shoot’ and ensure smooth project implementation;
- Facilitate grant monitoring efforts including routine coordination meetings, donor steering committees, donor project visits, and donor monitoring missions;
- Undertake coordination and administrative tasks related to grants and support the maintenance and update of grant management tools and tracking systems such as AIMS.
4.3 Donor engagement and positioning
- Support the partnership unit in researching, sourcing relevant information, and performing analysis of market trends on new donors, peer organisations, and funding opportunities to identify potential funding and partnering matches for AKF and AKDN priorities;
- Work with country teams, AKDN agencies, and the Global Programmes Team (GPT) to identify, build, and support strategic partnerships on aligned global and regional initiatives, innovations and themes with likeminded donors and partners;
- Develop positioning materials (e.g. presentations, capability statements, briefs, talking points), collaborating with communications teams, to enable effective donor engagement;
- Engage with new and existing donors and partners to identify solicited and unsolicited funding opportunities;
- Guide teams to make informed, effective decisions on which opportunities to pursue (including ‘Go No-Go’ requests);
- Identify, cultivate, and pre-position with partner organisations to form or join consortia focused funding bids;
- Conduct due diligence on new partners in coordination with finance and partnerships teams.
4.4 Influencing development and communicating practical lessons and results
- Support the influencing of the development sector by convening and participating at events (e.g. conferences, roundtables, policy forums) to share lessons, innovations and knowledge about our programmes that position us as ‘thought leaders’;
- Engage communications teams to identify opportunities and support the development of content (e.g. social media campaigns, videos) that promote AKF and AKDN’s work and position us as ‘partners of choice’ in the sector. Carry out any other duties as assigned by the Deputy Regional Director of Partnerships or Regional Director of Partnerships.
5. QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES
5.1 Qualifications
- Undergraduate degree essential;
- Postgraduate degree in a relevant field preferrable.
5.2 Skills
- Creativity, critical thinking, and project management;
- Entrepreneurial, pro-active self-starter with maturity and emotional intelligence;
- Ability to problem-solve, work independently and manage multiple tasks in a fast-paced environment with numerous and competing deadlines;
- Ability to handle complex relationships with colleagues and external stakeholders in a professional manner;
- Excellent writing, speaking and other communications skills, with thoroughness and attention to detail;
- Ability to provide stable, consistent, reliable and courteous communication when dealing with external organisations, senior colleagues and community members;
- Strong financial literacy, including the ability to read and produce detailed budgets and business plans
- Strong IT skills, including Microsoft Office 365 and Salesforce;
- French language skills desirable, but not essential;
- Proficiency in one of AKDN’s languages is desirable but not essential (e.g. Arabic, Farsi, Russian, Portuguese, Urdu).
5.3 Knowledge
- Strong proven understanding and knowledge of the UK/European and Asian donor landscape;
- Knowledge of and commitment to international development.
5.4 Experience
- A minimum of 2 years of experience working in international organisations or donor agencies, including field-level implementation or management, and at least 5 total years of professional experience;
- Experience in resource mobilisation and developing relationships, including direct experience with European (EU, Germany, Norway, Sweden, UK) and Asian donors;
- Experience in developing and writing donor proposals and arguments, business cases, concept papers, briefs, executive summaries, as well as coordinating multiple inputs from a variety of sources, and simultaneously managing a variety of relationships;
- Experience developing budgets and business plans;
- Proven success in managing grants in complex organisations with numerous stakeholders.
5.5 Attributes
- Committed to international development, improving the quality of life and promoting pluralism through civil society;
- Demonstrates equity, transparency and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect from others; promotes credibility and professional reputation;
- Respectful of diversity; sensitive toward others in their context, situation and challenges; pluralistic, open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age;
- Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers, and beneficiaries of the organisation.
5.6 Behaviours
- Communicates clearly and concisely, individually and across a broad scope of stakeholders and communities; expresses complex ideas and concepts in simple terms; listens to the views of others; changes communication styles to meet individual and audience needs; encourages dialogue and effective communication by others;
- Builds, maintains and deepens constructive and effective relationships with stakeholders with a specific focus on AKF’s mission; changes approach to achieve desired results if required;
- Has a service focused orientation to others, is flexible and always puts the good of others at the centre of decision making; optimises respect for others and is dedicated to AKF’s purpose and fulfilling the mission;
- Is a supportive team player, collaborates creating a culture of knowledge sharing and team learning to strengthen high business performance. Is proactive in teamwork, has the capacity for continuous learning to facilitate AKF’s mission;
- Inspires self and others to greater performance, professional standards and results; likes to get things done, seeks understanding of goals through role clarity and vision; accepts new challenges and opportunities to enable selfreliance and achievement of full potential; seeks learning, demonstrates a sound mind, and open to change; gives and receives timely balanced feedback;
- Acknowledges creativity, has the desire to expand capacity for new innovations (including technology); adapts established methods for new uses; creates individual, team and organisational learning opportunities; is focused on improving systems and processes; open to change; analyses and synthesizes and challenges conventional thinking; supports the development of communities of practice;
- Enterprising attitude that is quick to search out alternative solutions to needs or problems; demonstrable ability to foster a healthy organisational culture of teamwork and collaboration in problem solving; creates and participates in communities of practice to establish networks of problem solving and organisational learning.
6. KEY RELATIONSHIPS
Internal Relationships
- Management team
- Staff and volunteers
- Peer partnership managers
- AKDN colleagues
- AKF field unit colleagues
- AKF Head Office colleagues
External Relationships
- Partners
- Donors
- Government bodies
- Beneficiaries
- Relevant UK communities
Application Details:
- • Applicants must already have the right to work in the UK.
- Must include CV and a supporting statement that outlines why you want the role, why you want to work for AKF(UK) and how your experiences and skills to date make you the most suitable applicant for the role.
- Application link: www.the.akdn/careers/2193194
- Closing date: 02 nd December 2024
- Salary: £40,000 - £45,000 per annum (dependent on skills and experience) + benefits
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Deaf Unity is a deaf-led charity empowering deaf people. We have an exciting opportunity for a proactive, passionate and highly-organised individual tomanage the administration of our busy BSL training and services, and in implementing strategies to promote these services to new businesses and individuals to grow this area of our charity at this exciting stage of our development.
In return you will have the opportunity to work with a dedicated team within a growing and unique charity. Income generated from training and courses goes back into the charity to fund our work with deaf school leavers, deaf job seekers and workers and out in the community. This means the work you do will make a positive contribution to and directly impact the lives of deaf people.
Job Summary
The Training and Services Manager is responsible for the comprehensive administration, management and promotion of Deaf Unity’s British Sign Language (BSL) training, interpreting services, Deaf Awareness, and other related training courses. This role includes managing course logistics and the freelance team delivering training, monitoring email communications, promoting services, liaising with students, clients and teachers, maintaining the CRM system, handling invoicing, capturing feedback, and managing evaluations. The ideal candidate will be organised, communicative, and committed to providing exceptional service to our clients and students while meeting sales targets.
Location: London – initially fully remote with some ad hoc site visits. Potential for future hybrid role.
Reports to: CEO
Line management responsibilities: freelance BSL teachers and trainers, and freelance communication support team
Job Type: 35 hours per week, salary £30k-£35k
Key Responsibilities
1. Service Management and Administration:
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Oversee the administration of all services such as BSL courses, interpreting services, Deaf Awareness, and other related training courses.
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Schedule and coordinate external training sessions and courses, ensuring all logistical details are managed effectively.
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Monitor and respond to emails in designated inboxes related to training and services.
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Manage freelance trainers and teachers to ensure the smooth delivery of all courses.
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Manage freelance interpreters and CSWs to ensure the smooth delivery of communication support services.
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Ensure compliance with Deaf Unity’s policies and procedures (e.g. finance, safeguarding, health and safety, EDI) in every aspect of service delivery
2. Promotion of Courses and Services:
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Develop and implement strategies to promote training, courses and interpreting services to potential clients and students.
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Conduct outreach and build relationships with organisations, businesses, and individuals to increase course enrolment, and training opportunities.
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Utilise various marketing channels, including social media, email campaigns, and partnerships, to promote courses.
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Meet or exceed sales targets for course enrolments and sales of training programmes.
3. Client, Student, and Teacher Support:
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Act as the primary point of contact for students, clients, and teachers, providing exceptional customer service and support.
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Assist with course registration, answer queries, and provide detailed information about training programs.
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Maintain strong relationships with existing clients, students, and teachers, ensuring their needs are met and expectations exceeded.
4. CRM and Invoicing:
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Keep the Customer Relationship Management (CRM) system up to date with accurate and relevant information.
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Generate and manage invoices for BSL and training courses.
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Track payments and follow up on outstanding invoices to ensure timely payment.
5. Feedback and Evaluation:
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Capture feedback from students, clients, and teachers through surveys, or other appropriate methods.
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Analyse feedback to identify areas for improvement and implement changes to enhance course quality and delivery.
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Prepare and present evaluation reports to senior management, highlighting key findings and recommendations.
Qualifications and Skills
Essential
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Strong organisational and multitasking skills with a keen attention to detail.
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Experience of managing staff/a small team
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Excellent written and verbal communication and interpersonal skills.
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Ability to work independently and as part of a team.
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Proven track record of meeting sales targets and promoting services.
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If no existing BSL skills, an interest and commitment to learning BSL is required (free training provided).
Desirable
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Knowledge of BSL (ideally Level 2/3 or above – ongoing BSL training provided for free up to and including Level 3).
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Proficiency in using CRM systems and other administrative software.
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Experience in business outreach and building business relationships and partnerships.
Personal Attributes
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Proactive and resourceful with a problem-solving mindset.
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Passionate about education, training, and supporting the Deaf community.
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Committed to continuous improvement and excellence in service delivery.
Application Process
To apply for the position of Training and Services Manager, please submit your CV and a cover letter detailing your relevant experience, how it matches the criteria and why you are interested in this role by 23:59 Sunday 1st December.
Deaf Unity is a charity that values diversity, equity, and inclusion as essential to our mission. We actively encourage applications from Deaf candidates, and make a commitment to interview all Deaf applicants who apply and who match the essential criteria for the role. If you would like to be considered under this commitment, please let us know in your application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Would you like to be part of a young and vibrant charity that is dedicated to supporting those who have been bereaved by suicide?
We are looking for a Fundraising & Marketing Manager to run our day-to-day fundraising and marketing activity. Reporting directly to our CEO, you will play a crucial role in helping us to grow our income across a range of sources including community fundraising, events, individual giving, corporates, and trusts and foundations.
You will also be responsible for all digital comms to our supporters and beneficiaries, including managing our website, social media channels, and email campaigns.
We are a small, dynamic team, so there is also plenty of scope to get involved with other things and gain an insight into all areas of the charity, with opportunities for growth and development.
We have really ambitious plans for 2025 and beyond so we’re looking for an individual who has a hands-on approach and a can-do attitude!
About the role
As Fundraising & Marketing Manager you will:
- Support, inspire and encourage our community to fundraise for us, encouraging repeat involvement and higher targets.
- Help to plan and manage our big fundraising and outreach events (Sector Summit, Fundraising Gala etc).
- Lead on organising our community challenges (34k Challenge)
- Support our CEO with the writing of compelling grant applications.
- Develop and manage our donor and fundraiser database.
- Cultivate and manage relationships with key partners and supporters.
- Manage our merchandise strategy, overseeing inventory management and owning relationships with suppliers.
- Plan and deliver a digital comms strategy to drive engagement amongst our community, support fundraising and raise awareness.
- Create engaging content for use on our social media channels, website and printed materials and lead on a community management strategy.
- Represent us at sector meetings and events.
- Conduct analysis on our fundraising and marketing activity and performance and use insights to inform our strategy.
- Manage a team of two Fundraising Coordinators, delegating tasks to them as needed.
About you
Based within easy commuting distance of our office in Westminster, our ideal candidate would have a proven track record of generating income through different streams, experience of organising events, managing email marketing campaigns and social media channels, and running websites.
Key attributes we are looking for include:
- Excellent written and verbal communication skills
- A high level of organisation and attention to detail
- Ability to work independently and as part of a team
- An enthusiasm to learn and to develop knowledge and skills
- Confidence in using digital technology
We are committed to Equality Diversity and Inclusion and as such are actively seeking candidates of all backgrounds to represent the diverse population of people that we serve.
The client requests no contact from agencies or media sales.
Philanthropy Manager
Job Description and Person Specification
Reporting to: Head of Philanthropy in the Fundraising Team
Location of Work: Home based. The post holder will be expected to travel to meet donors, travel to away days and team meetings in London. On occassion, you will need to be able to attend early morning breakfast visits therefore the post holder will need to live close to London.
The role may involve some irregular travel throughout England and Scotland. Expenses will be paid in line with our Travel and Expenses policy.
Contract Type: Ideally full-time, 35 hours per week, although part time / flexible hours may be considered. The role may require occasional evening and weekend work
Contract Length: Permanent
Salary: £37,500
BACKGROUND
Magic Breakfast provide a nutritious and filling breakfast to over 200,000 children and young people every school day. We work with schools in areas of high disadvantage, helping staff target the children most in need without barrier or stigma. Magic Breakfast are ambitious to grow our impact to remove hunger as a barrier to learning for all children and young people in the UK.
The new UK government’s Children’s Wellbeing Bill outlined in the King’s Speech, includes a requirement for free school breakfast clubs in every English primary school. This is a fantastic start towards ending child morning hunger. Magic Breakfast’s influence will be instrumental to ensuring school breakfasts are introduced in a way that is hunger-focused and barrier free. In 2021, the Scottish Government, pledged a not yet enacted promise to provide breakfast to primary children.
Thousands of secondary school children are at risk of losing their free school breakfasts from September next year. For many of these students, this is their only opportunity to have a nutritious meal before facing a demanding school day, including taking exams.
This is an exciting time to join Magic Breakfast if you wish to make a difference to the lives of children. We are expanding our team to meet the challenge of ending child morning hunger, both for now and for good.
JOB PURPOSE
Magic Breakfast’s mission is to end child morning hunger in the UK now and for good the Philanthropy team’s role is to develop and deliver the charity's high net worth individual giving programme in line with Magic Breakfast’s strategic priorities to enable our organisational growth against our mission.
We are seeking to grow income through further cultivation and stewardship of our potential and existing donors. Our High Value Giving teams are forecast to collectively raise £5.1m in 2021/22, up from £4.6m two years ago in 2019/20. The team includes partnerships with charitable trusts and foundations, corporate organisations, and high-net-worth individuals.
Reporting into the Head of Philanthropy, this role will have a particular focus on ensuring that Magic Breakfast is offering the highest quality of donor care from start to finish, and building and developing our prospect pipeline.
We’re looking for a proactive person with excellent relationship building, cultivation, solicitation and stewardship skills as we seek to build our prospect pool, enhance or supporter journey and achieve our ambitious fundraising targets.
The Philanthropy Manager will have the opportunity to be innovative and creative, to create and test impactful donor journeys and engagement opportunities so Magic Breakfast’s supporters feel valued and can understand the transformational difference they are making to hungry children and their learning in the UK.
KEY RESPONSIBILITIES
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Manage your own portfolio of donors, providing excellent stewardship and strategies to uplift and secure multi year donations
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Work with Corporate, Trusts and Individual Giving teams to identify potential major donors and high value regular givers within Magic Breakfast’s donor portfolio and implement plans to develop these relationships;
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Support the Head of Philanthropy to build relationships with senior volunteers to garner their support and help encourage introductions to their networks
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Ensure all donations are thanked and recorded in a timely way, and logged accurately on salesforce
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Support Head of Philanthropy in accurately forecasting philanthropy income for each financial year, and ensure forecast income is updated monthly.
Please see the job description attached for the full job description.
WHAT WE OFFER
At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to bring their whole self to work.
⭐️ 25 days holiday plus bank holidays
⭐️ Christmas closure
⭐️ Enhanced Maternity pay
⭐️ Cash back health plan
⭐️ EAP service
⭐️ Additional days leave each year up to 5 additional days
Please view our website and information on all our benefits.
APPLICATION PROCCESS
Should you wish to discuss the role before applying please email our People and Culture Team, recruitment @ magicbreakfast. com
Shortlisting - 2nd-4th December
Interview 1 -10th and 11th December
Interview 2 and Task - 16th and 17th December
We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. We ask that if you wish to apply for a role you complete the application as soon as possible to avoid disappointment. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role for NST, building on the work developed through our ‘Get Connect, Stay Well’ project currently funded through the ‘Getting Help in Neighbourhoods’ programme.
Are you a community focused individual who has an interest in coordinating and developing a wellbeing programme, then this might be the role for you?We are looking for applicants with excellent communication and organisational skills, who have an understanding of the barriers and challenges facing individuals within deprived communities. This is an exciting opportunity to join a supportive and friendly team working on programmes that have a positive impact on the lives of people living in Braunstone.
Main responsibilities and duties
To:
1. Coordinate and develop a wellbeing programme that supports the mental health and wellbeing of NST service users and the wider Braunstone community of LE3 1.
2. Support individual service user wellbeing by referring into activity delivered by NST and other local community partners.
3. Undertake regular wellbeing check-ins with service users to monitor progress and impact of engagement with wellbeing activity.
4. Update the company’s CRM system with participant information in line with GDPR and record progress and impact.
5. Develop, implement and maintain effective monitoring and recording systems: capturing and recording data to demonstrate the programme reach, providing reports and other information as required.
6. Support the Service Manager to maintain accurate budgets and financial records especially for monitoring funding grant returns.
7. Support the Service Manager in the development of funding bids to support delivery and expansion of the wellbeing programme.
8. Build and maintain partnerships which will support the development of wellbeing programmes.
9. Source, arrange and co-ordinate facilitators and practitioners suitable to deliver any planned activity.
10. Ensure that adequate risk assessments are undertaken prior to any activities and that confidentiality and safeguarding protocols are followed.
11. Support the Communications and Project Support Worker to promote the programme by developing copy and marketing material for circulation on the various company social media platforms and website.
12. Support the supervision of activities, including the staff and volunteers where applicable.
13. Represent and champion the services provided by NST as required at external events and meetings.
14. Work in partnership with the Wellbeing Facilitator to ensure that the over 50s programme is developed and delivered in line with the overarching wellbeing programme.
15. Work in partnership with the Training Support Worker to ensure the Men’s Group is delivered in line with the overarching wellbeing programme.
General Duties:
16. Attend and participate in team meetings, training and events that ensure the effective sharing of information and co-ordination the team’s activities.
17. Undertake administrative and maintenance duties that assist in the smooth running of the NS base. This will include taking collective responsibility in relation to matters of health and safety, equipment maintenance, data protection and confidentiality management; and visitor service and care.
18. Ensure that all NST activities are undertaken in line with the legal requirements and b inspired policy, procedures and good practice. This includes the production of risk assessments and other data that can demonstrate effective and safe planning.
19. Undertake consultations in-line with the Neighbourhood Action Plan and work alongside other members of the NST to gather, collate and analyse information that inform perceived local need/s.
20. Work outside normal office hours and at weekends as and when required.
21. To ensure promotion and implementation of The Braunstone Foundation’s policies in relation to Equalities; to ensure that buildings, equipment and facilities are managed in a safe and effective way in line with Health and safety requirements.
22. To carry out work in such a way as to promote The Braunstone Foundations aims objectives and agreed policies.
This job description sets out the duties of the post at the present time. Such duties may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of a grading of the position.
Qualifications and Experience
Experience of developing and coordinating mental health and wellbeing programmes
Experience of working in a busy environment
Experience of developing and writing funding applications
Experience of working in the charitable/voluntary sector
Knowledge
Understanding the impacts of wellbeing services on participant mental fitness
Knowledge of sector wellbeing service provision
Knowledge and experience of supporting vulnerable clients
Knowledge of safeguarding procedures for both adult and child protection
Health and safety
Has an understanding of the needs of deprived communities and barriers and challenges facing individuals and service providers
Understanding of and commitment to equality of opportunity
Skills
Excellent organisational skills and experience
Excellent verbal and written communication skills
Strong ICT skills especially with Microsoft Office
Problem-solving skills and ability to adapt and act accordingly to situations
Ability to remain calm under pressure when dealing with challenging situations
Good time management skills to be able to support the needs of multiple people
Ability to make good, positive relationships with people, their families along with external agencies and partners
Ability to keep accurate records and a good understanding of the importance of data
Personal
An interest in helping other people, regardless of their circumstances
Passionate about tackling poverty, deprivation and injustice and wanting to actively contribute to helping those in need
Trustworthy, reliable and able to keep matters confidential
A high level of patience and emotional resilience
Ability to contribute effectively to a small team
Calm and professional
Other
Right to work in the UK
Satisfactory DBS check
Full and clean UK driving Licence
The client requests no contact from agencies or media sales.
Southmead Hospital Charity is looking for an experienced Individual Giving and Corporate Partnerships Manager to build on already successful programmes, with enough scope and flexibility to take them to the next level.
This is an exciting time to work for an official NHS charity. We've got ambitious plans to grow our income and impact over the next 12 months, including launching a new fundraising appeal to support victims of stroke and neurological injuries. You'll work collaboratively across the team to identify opportunities to reach new audiences, maximise awareness and leverage our existing supporter base to help us reach our goal.
With the help of one direct report, you will be responsible for the planning and delivery of our individual giving and corporate partnerships programme to meet annual income targets. This includes strategic oversight of our individual giving, regular giving and grateful patient programmes.
You’ll get the chance to work as part of our small and dynamic team, with a variety of flexible working arrangements. We're looking for someone with excellent written and verbal communication skills, a passion for our cause and demonstrable experience of developing effective strategies to increase awareness and raise income from individuals and companies.
If you are a dedicated and enthusiastic individual with a passion for supporter engagement and fundraising, we would love to hear from you!
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Please see the attached job desription and person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dandelion Time’s pioneering nature-based therapy seeks to rebuild the confidence and self-belief of children and families impacted by trauma, enabling them to take the necessary steps to move forward. To support our expansion across Kent, we have an exciting opportunity to join our close knit and hugely supportive team as the Bid Manager. We have just launched our five-year plan and need an experienced, confident and collaborative individual who will be able to hit the ground running.
Reporting to the Director of Finance and supported by an experienced part-time Bid Writer you will be lead on the development and implementation of the income generation strategy for bids, primarily from Trusts and Foundations. Your focus will be to identify a diverse range of high value opportunities to build a pipeline of sustainable income.
To excel in this role you will demonstrate significant experience of researching and writing detailed and compelling proposals for trusts. You will have a proven track record of meeting and exceeding income targets, securing one-off or multi-year grants of five-figure sums or above and multi-year funding.
Your excellent communication skills will enable you to cultivate and manage relationships with key decision-makers, including the day-to-day management of both new and existing funders.
Please be aware that your cover letter will be assessed as part of your application and should clearly set out how and why you meet the person specification for this job.
What can we offer you?
At Dandelion Time we always strive to achieve a happy and healthy work-life balance for all. Where practicable we offer flexible working arrangements to allow you to work in a way that suits your individual lifestyle.
- Hybrid working and flexibility in work patterns
- 25 days annual leave plus bank holidays (pro rata for part time staff) with the opportunity to purchase additional annual leave
- Generous enhanced sick pay
- Excellent communication and technology processes
- Skilled, supportive, collaborative and caring colleagues
- Working in and with nature and animals at our rural based settings
- Opportunity to enjoy be actively involved in our beautiful sites
You will be based at our West Farleigh (Maidstone) site but will on occasion visit our other sites including Shadoxhurst (Ashford) and Shorne (Gravesend) and new ones as we grow. Please note that public transport is limited at all our sites so you will need your own transport.
Safeguarding
Dandelion Time is committed to a culture that safeguards and promotes the welfare of children and their families with robust recruitment procedures that deter and prevent people who are unsuitable to work with children from applying for or securing employment within the charity. All individuals working in any capacity at Dandelion Time will be subject to safeguarding checks in line with the statutory guidance Keeping Children Safe in Education. This will include a satisfactory enhanced Disclosure and Barring Service check against both the Adult and Child Barred List service. Evidence of ID, your right to work in the UK, your relevant qualifications, current address and satisfactory references are also a requirement.
Equality and Diversity
Dandelion Time is committed to creating a more inclusive organisation which benefits from a variety of perspectives and better reflects the communities we serve, to make smarter decisions and better support our families. We expect all our people to be accountable for equality, diversity and inclusion at Dandelion Time. It is only by working together in unity that we can ensure that everyone can perform at their best. We warmly welcome applications from all sectors of the community and from a diverse range of genders, backgrounds, ethnicities, sexual orientations and physical abilities.
As part of our Safer Recruitment procedures, we proactively remove bias by ensuring whenever possible, the recruiting panel only receive anonymised applications to complete the shortlisting process.
#trustandfoundations
#grants
#multi-yearfunding
Children should grow up in a safe and nurturing environment, to feel loved and free of fear
The client requests no contact from agencies or media sales.