Relationship Manager Jobs in Farringdon, Greater London
ISEAL is offering an exciting opportunity to work in a sustainability focused setting for a proactive and process-oriented individual with a passion for good customer service and stakeholder relationships. The role provides administrative, logistics, and communications support as part of the team dealing with all aspects of membership and offers valuable exposure to a wide range of sustainability schemes. If you are looking to apply your existing coordination and administration skills to work in a customer facing role, this role will provide you with some excellent insights and networks that will benefit your progress.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. Its membership team is the key point of contact for aspiring new Community Members, subscribers and existing member organisations. The coordinator will be in contact with a diverse range of organisations working in sustainability, assisting in pitching and providing specialist services, as well as helping prospective Community Members to navigate the member application process. Additionally, the role will coordinate activities relating to members fulfilling the requirements of membership and will ensure accurate record keeping for services and member related processes.
To be considered for this role, you will be highly organised with great attention to detail and a committed approach to serving customers or stakeholders. You will enjoy working on a varied and changing set of tasks related to different areas of membership provision. Having gained a good level of work experience, you are familiar with process administration, customer service, stakeholder engagement and communications. You have an interest in learning more about member compliance processes and service provision. This role reports to two associate managers in the team, covering the different aspect of the role.
Key Responsibilities we will entrust you with:
Services and member prospecting
- Act as the first point of contact and respond to enquiries about ISEAL, services and membership
- Schedule and co-lead prospect calls, pitching relevant services from our portfolio, taking notes and supporting follow up actions
- Help member prospects understand the value of ISEAL membership and our services, and coordinate outreach to prospective members ahead of Community Member application windows
- Use and continually improve record-keeping systems, tracking customer relationships on Salesforce and support member/customer prospecting processes
- Coordinate the ISEAL Insight subscription, including proactively recruiting new customers and supporting existing relationships, tracking payments, and coordinating the delivery of the Insight programme of content
- Support delivery of ISEAL’s training courses, including coordinating promotions, registrations and event logistics
- Deliver administrative tasks to support ISEAL’s tailored services processes, including preparing service agreements on contract management system and managing payments
Membership applications and compliance programme
- Coordinate application process for aspiring Community Members, providing guidance throughout their application journey, addressing questions, supporting submission of materials, and managing completeness checks and comment periods.
- Liaise between prospects and compliance team to respond to questions regarding application process and requirements and maintain application log in Salesforce.
- Create and coordinate member compliance activities, including piloting process and external independent evaluation schedules
- With supervisor support, develop and maintain effective relationships with members, prospect members and evaluators in relation to the compliance programme and application process.
- Deliver administrative tasks to support the compliance programme and application process, including but not limited to scheduling calls, sourcing and maintaining evaluator records of competence and conflict of interest
- Maintain and track data across various platforms, updating tracking logs, and update web content on the ISEAL website.
- Coordinate information and produce reports and minutes in support of programme management, Membership Committee and strategic development of the compliance programme
- Contribute to systematic measurement and improvement of the compliance programme
General
- Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
- Provide ad hoc support to organisation-wide initiatives, if needs arise
- Be a collaborative and effective team member, liaising with colleagues at all levels across organisation
- Additional responsibilities as assigned by supervisors
Experience, Knowledge and Attribute
- Experience working or interning in a support/administrative role, ideally in an international NGO, professional or membership organisation
- Some experience in a role focused on customer service/communications or user experience and genuine interest in providing exceptional customer service
- Strong organisational skills, with some experience with supporting administration, meeting coordination, logistics, contracts, proof-reading, communications, etc.
- Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
- Excellent written & spoken English, with proven ability to write clearly and concisely
- Confidence in communications with colleagues, customers and external partners, displaying professionalism and right level of tact and awareness of others
- Comfortable communicating with stakeholders in online and in person setting (e.g. webinars, workshops etc)
- Ability to communicate and work effectively with cross-functional teams in a largely remote, international environment, including regular international time-zone calls
- Ability to thrive in a dynamic work environment with changing projects and working with multiple reporting lines
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
- Interest in social, environmental, and economic sustainability
Additionally desirable
- Experience in a compliance related role
- Some understanding of, sustainability standards and certification, which may have been gained in academic, internship, employment or voluntary settings
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract
Working hours: Full time, 37.5 hours per week
Salary: £30,000 – 34,500 per annum, depending on experience (full time, 37.5 hours per week)
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake occasional international travel
How to apply
Deadline for applications: 20 October 2024
Enquiries about the role can be director to recruitment(@)isealalliance(.)org.
Please note we will not individually contact applicants unless they are shortlisted for interview.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 24/25 October
Pre-interview timed exercises (between 60 – 90 minutes from home): 26-30 October
Panel interviews (Teams or in person): 31 October/ 1 November
Decision: by 12 October
Accessibility
If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic, experienced programme coordinator to lead our Travelling with Confidence grant, engaging and empowering disabled people, promoting independent mobility, using rail and connecting modes. Working with our members and partners you will coordinate and support the delivery of this important programme, helping to ensure it is participatory, empowering, effective and well-evaluated, while sharing learnings and building a lasting legacy.
Responsibilities
Programme coordination, delivery and monitoring and evaluation:
- Ensure good coordination and communication between delivery partners and support their high-quality delivery in line with timeframes and requirements, including via steering group meetings and individual support.
- Offer support, guidance and ideas to our delivery partners to assist their work, helping them to build capacity and confidence and meet their objectives. This includes support to engage with, and draw on the experiences, ideas and voices of disabled people.
- Support delivery partners in establishing co-creation principles and empowering ways of working for their projects, and drawing up theories of change, drawing on good practice and expertise.
- Work with stakeholders at all levels to facilitate positive collaboration and help develop our wider network while supporting project objectives and raising awareness about this work.
- Produce communications content to support project delivery, such as case studies and blogs, and work with our Communications and Policy team to promote the programme, its achievements, and amplify the voices/views/needs of the disabled people engaged.
- Set up and run an accompanying small grant fund (using/adapting our existing processes and systems) for other community rail partnerships/groups to deliver travel confidence initiatives with disabled people. Provide similar support and advice to those grant-funded to that offered to the core delivery partners, in line with their needs.
- Support monitoring, data collection and meaningful evaluation by all core and grant-funded delivery partners, ensuring this is in line with project reporting requirements, and serves our goals around legacy-building and empowering those involved.
- Monitor and review project objectives, troubleshooting any issues in a timely manner.
- Financial management of the grant budget, managing internal (Community Rail Network) budget spend as well as monitoring the delivery partner budgets in partnership with the project leads, ensuring these are in line with agreed grant funding.
Grant administration, reporting and liaison
- Maintain and develop relations with our grant provider, ensuring we meet reporting deadlines and other requirements (such as attendance at progress meetings).
- Work with project partners to agree the data set requirements and outcome parameters for evaluation, and provide suitable reporting tools.
- Completion of grant reports and financial statements, including coordinating and reviewing project delivery data (from project partners).
Evaluation and legacy building
- Produce guidance and tools to support wider delivery across community rail and beyond, working with our member support and communications teams.
- Work with colleagues, members and partners to raise wider awareness about the project and its findings and build a legacy. This includes set up and delivery of a member webinar (with support from the events team) to share project experiences.
Team and partnership working (as relevant and appropriate)
- Contribute to the wider objectives and development of Community Rail Network by sharing project progress and learning and offering advice and input. Work with our member support & development team to help embed lessons from the project and improve our ongoing support for members on rail confidence initiatives and the involvement and empowerment of disabled people.
- Feed into our senior team on strategic insights and ideas emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people.
- Attend, and support, community rail events (internal and external) to develop knowledge and understanding of the movement and its role.
- Contribute to the development of our internal systems (e.g. spreadsheets, CRM) such as by data capturing relevant contacts and details.
- As a member of the Community Rail Network team, assist with more general work as needed.
Skills and competencies
- A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation.
- Demonstrable experience in supporting community projects, ideally related to inclusion and mobility, including working with disabled people.
- A good understanding of and confidence using community engagement, local communications, project planning and evaluation techniques.
- The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to deliver effectively.
- Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player.
- A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks.
- Good writing and analysis skills, with the ability to draw on quantitative and qualitative evidence, produce case studies and reports.
- Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people.
- A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition.
- Proactive, positive and self-motivated, able to work on own initiative and inspire and enthuse others, and overcome hurdles to achieve results.
- IT literate with a good working knowledge of Microsoft Office, the internet and social media.
Other information
Location: This post is home-based, but with some travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
Additional benefits: Flexible working patterns available 25 days’ annual leave plus bank holidays; pension with employer contribution of 3%; flexi-time working (core hours 10am-3pm); access to Employee Assistance Programme.
This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people, who meet the skills for this role, and support positive representation within our workforce. We will provide reasonable adjustments for interviews as required.
We are committed to being a flexible, supportive, inclusive and understanding employer.
Please provide your CV and a covering letter of up to two sides of A4, by 09:00, Monday 14 October 2024, summarising, with evidence, how you match the role specification and why you are interested in this position. Please include a daytime phone number and an email address and identify your notice period in your cover letter. Due to limited resources, we cannot provide feedback to candidates not invited to interview.
Online interviews are scheduled for Thursday 24 October 2024, although we are actively interviewing and may recruit before this date.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Support & Wellbeing worker (Young Adult Carer Lead)
Salary: £ 35,625 per annum (Pro rata according to working hours)
Hours: Part Time (28-35 hours per week)
Location: Main office based in North West London, opportunity of some flexible working
Department: Support & Wellbeing Team
Reports to: Support & Wellbeing Service Manager
Benefits: 30 Day annual leave per annum (pro rata for part time employees), 3% Pension from April 2020
Main Purpose of the Role:
This is an exciting opportunity to join our dynamic team at Camden Carers and make a difference to the lives of carers and families in Camden. We are looking for a hardworking, innovative, enthusiastic and flexible team member who is able to adapt to the ever changing and challenging times we find ourselves currently in.
As a part of the Support & Wellbeing Team, you will be required to identify Young Adult Carers aged 18-30 years from all communities in the London Borough of Camden, who care for a family member, partner or friend with a disability or long-term illness. You will provide relevant and appropriate support, information and advocacy to Young Adult Carers. You will lead on developing and maintaining effective partnerships with other statutory and voluntary services as well as developing a service to support Young Adult Carers who are also NEET (not in education, employment or training).
Carers Trust estimate that there are at least 600,000 Young Adult Carers in the UK.
A consultation carried out in 2023 showed that over 75% of Young Adult Carers in Camden have poor emotional/mental health and poor physical health. The study also highlighted that high numbers of Young Adult Carers require support with finances, employment, education and managing personal relationships.
Camden Carers values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment.
Please note that we do not accept CV's or Cover letter, please ensure to complete ALL relevant documents for this role.
Deadline: Monday 14th October 2024 by 9am
Interviews will be taking place on Tuesday 22nd October 2024 via Zoom
The client requests no contact from agencies or media sales.
We’re looking for a Head of Volunteering & Capacity Building to lead efforts to innovate, expand and enhance our services. Your leadership will support our commitment to making volunteering more accessible, driving forward the vision for volunteering strategy and build the capacity of local organisations, providing support in an incredibly difficult landscape to continue to meet the needs of local people.
The Head Volunteering & Capacity Building will provide visionary leadership for the Volunteer Centre and Capacity Building teams, ensuring excellence in volunteer management, community engagement, and organisational capacity building. This role demands strategic oversight, innovative thinking, and a proactive approach to driving forward our mission and objectives.
If you’d like to apply, please submit your CV and supporting statement by 23:59, Sunday 27th October.
Your supporting statement should address the points raised in the Job Description and Personal Specification. No less than two pages, no more than eight pages.
If you have not heard from us by the 1st of November, please assume that you have not been shortlisted. Applicants who have been shortlisted will be invited to interview on Tuesday 5th and Wednesday 6th November.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.
About the Role:
As a Specialist Multiple Disadvantage Worker, you will be responsible for delivering targeted, person-centred interventions for individuals within SHP’s Camden Adult Pathway Hostels. Your role will involve holding a designated caseload and working closely with the wider client group through our in-house recovery programme. With a strong focus on harm minimisation, dual diagnosis, and strengths/recovery frameworks, you’ll help to empower service users to make positive changes and progress towards independence.
This is a unique role that requires you to build relationships of trust with service users, many of whom have faced significant barriers such as mental health challenges, substance use, and complex trauma. Your support will enable them to access crucial assessments, interventions, and treatments, enhancing their ability to utilise external statutory and community resources. You will also provide guidance and best practice standards to Project Workers, helping to set a benchmark of excellence in delivering complex needs support.
Key Responsibilities:
- Provide specialist interventions and personalised support for service users, including those with complex needs such as mental health issues, substance use, and physical health challenges.
- Develop and implement person-centred support plans, monitor individual progress, and ensure best practice is adhered to within the service.
- Work dynamically with service managers, project workers, and other professionals within the Camden Accommodation Pathway to deliver tailored interventions and improve outcomes for service users.
- Foster proactive working relationships with Adult Social Care, Health, Mental Health, and other specialist providers to improve access and opportunities for service users.
- Advocate for service users with experience of rough sleeping, helping them access the necessary assessment, intervention, and treatment to achieve recovery and maintain stability.
- Facilitate group work and support the in-house recovery programme, promoting a holistic approach to recovery and independence.
About You:
- Demonstrable experience working with individuals facing homelessness or complex needs, such as mental health challenges, substance use, and physical health issues. Experience in residential or accommodation-based services is a plus.
- A strong understanding of the health and social care sector, including how to navigate between and across specialties. A deep understanding of the barriers service users face on their journey towards independence, such as domestic violence, anger management, and learning impairments.
- Excellent person-centred engagement skills, group work facilitation, and the ability to manage complex caseloads. Strong team-working skills with the ability to collaborate effectively with other professionals.
- The ability to create, develop, and implement support plans, with strong time management skills and the ability to work independently, prioritise competing demands, and maintain high standards.
- A passion for supporting some of the most vulnerable individuals in our society and the resilience to work within a challenging but rewarding environment. You will also have the ability to critically reflect on your own practice and continuously strive for improvement.
About us:
At Single Homeless Project (SHP), we believe that everyone deserves a place to call home and the opportunity to lead a fulfilling life. We support individuals across London, helping them overcome homelessness and complex challenges through tailored support, accommodation, and advocacy. Each year, we make a real difference in the lives of over 10,000 single Londoners.
By joining us as a Specialist Multiple Disadvantage Worker, you’ll be part of a compassionate and forward-thinking organisation that prioritises innovation, professional development, and the wellbeing of both staff and service users.
If you are passionate about working with people facing multiple disadvantages and want to contribute to a charity that’s leading the way in homelessness prevention and recovery, apply today! This is more than just a job; it’s an opportunity to be part of a supportive, collaborative, and driven team that’s dedicated to making a lasting impact on people’s lives.
Important info:
Closing date: Sunday 13 October at Midnight
Rounds of Interviews: From Tuesday 22nd October
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
This role will play a key role in delivering our ambitious policy influencing programme, helping to develop and advocate for the policy changes needed to reduce, prevent and eventually end the need for food banks in the UK. It will focus on developing Trussell policy positions in either employment support (especially for people with barriers to work) or disability and sickness benefits. The role will also lead the development and implementation of influencing plans in that policy area.
Role responsibilities
·Lead the development of policy solutions and positions
Leading the development of credible policy positions and implementable recommendations in the specified policy area - either in relation to employment support and conditionality, particularly for groups facing significant barriers to work including disabled people and single parents; or in relation to the disability benefit system, particularly Personal Independence Payments and the Work Capability Assessment.
Working with the Policy and Public Affairs, Network Operations and Participation teams to ensure our policy influencing has a robust evidence base.
Where appropriate, developing policy in collaboration with food banks in Trussell’s network and lived experience partners. Building on success of existing participatory work to ensure it is rooted in the lived experience of individuals affected by poverty. This includes ensuring an ethical approach to policy development in line with our values.
Working effectively with other expert partners to strengthen policy development and build alliances to support influencing, including project management and oversight of joint policy development and positions.
·Planning and delivering impactful policy activity
Leading the development of an influencing strategy for the policy area aligned to a theory of change. Ensuring policy outputs are timely, high-quality and support engagement with key audiences, including national and local governments across the UK. Co-ordinating responses to reactive work in areas, including policy consultations, activity in Parliament, in the media or in response to network requests.
·Developing policy narratives and key messages
Co-ordinating the development of the narrative and key messaging in the areas, maintaining a key message bank, with tailored lines for target audiences as needed.
·Representing Trussell and promoting the organisation’s policy positions to external stakeholders
Working proactively with Research, Public Engagement and Network Operations teams to identify opportunities to promote the organisation’s policy positions and recommendations to key audiences. This could include presenting at policy and campaign events, workshops with food banks and media interviews.
·Building and managing strong relationships with key external stakeholders
Developing relationships, partnerships and networks to help raise the profile, credibility and influence of the Trussell Trust and our policy positions in the specified policy area, including with relevant policy makers, politicians, civil servants, sector partners and church-related organisations working in key policy areas.
Person Specification
Technical skills and minimum knowledge:
· Track record of successfully developing policy solutions, including credible and implementable proposals in either the area of either employment support or disability and sickness benefits.
· Track record of successfully influencing politicians and key decision-makers to achieve strategic goals at different levels of government.
· Track record of delivering strategic policy influencing activity based on robust evidence, from development to evaluation.
· Demonstrates a detailed understanding of policies in relation to either employment support or disability benefits and the impact on UK poverty and hunger. Can explain policy motivations of main political parties and can advise on how to influence them most effectively on either area.
· Demonstrates an understanding of effective policy development and influencing, including knowledge of the machinery and structure of government (UK, devolved, local) and experience of informing campaigns activity to mobilise support for policy change.
· Excellent written and oral communication skills, particularly in demonstrating enthusiasm and experience when communicating complex topics to non-specialist audiences.
Behaviours and competencies:
· Works collaboratively, managing challenges in a constructive manner
· Balances competing priorities and work to tight deadlines
· Demonstrates a dedication to the values of the Trussell Trust
· Demonstrates empathy for people from disadvantaged, marginalised or socially excluded backgrounds
· Role models inclusive behaviour, values and leadership
Key Stakeholders
· Wider Policy and Research department, including Senior Research Manager and Senior Policy Partnerships and Campaigns Manager
· Network Operations directorate, in particular, policy and public affairs and network leads for Scotland, Wales, and Northern Ireland
· Organising and Local Mobilisation department
· Participation team
· Public Engagement and Strategic Communications directorates
· Key UK Government departments and local authorities in England
· Policy partners e.g. policy colleagues working in key sector organisations
· Food bank network
Our Values
Trussell is a charity that works to end the need for food banks. It is founded on and shaped by Christian principles.
Our values of dignity, justice, compassion and community, are central to all that we do and therefore supports our aim to be an organisation where the diversity of all employees is valued. We welcome people of all faiths and none and those that are committed to these values.
We recognise that we have under-represented groups within our workforce. As part of our commitment to diversity and equality of opportunity we are actively encouraging applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed ensuring the safety and protection of our employees from all forms of harm.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Purpose of the Job
Hammersmith and Fulham, Ealing and Hounslow Mind run an innovative crisis prevention service designed as a place for children and young people at risk of mental health crises to de-escalate and have access to a skilled staff team to support them. The Circle is open out of hours (3pm-11pm or 12pm-8pm weekends and holidays), 365 days a year, and has been designed to reduce the need for young people to attend A&E. Co-designed by young people, it is a friendly and accessible space.The mental health adviser role is key to the support that children and young people will receive on site, and you will have the opportunity to work with 5-18 year olds, as well as providing signposting and support to parents/carers and other agencies.
This Mental Health Adviser role would suit an experienced Mental Health Youth Worker, CAMHS support worker, Youth Counsellor, Child Wellbeing Practitioner, Emotional Wellbeing Practitioner, an Assistant Psychologist with some training in MH interventions like CBT, or other roles that have given you experience and skills in working with Children and Young People presenting with difficulties related to their Mental Health.
Key Responsibilities
- Work as part of a team dedicated to providing support to children and young people who are at risk of mental health crisis, or may otherwise attend A&E.
- Offer one to one support via drop in or appointments, and be child-centred in that support.
- Work alongside children and young people, their parents/carers and families in increasing self-management of presenting difficulties.
- Signpost anyone accessing the service to appropriate and local on-going support; and build up your knowledge and networks of such support.
- Understand and implement safeguarding procedures, and be familiar with safeguarding law, and how it applies to our work.
- Follow risk procedures, be familiar with completing risk assessments, and refer to on-call or senior managers appropriately.
You will have:
- A minimum of two years’ experience of supporting children and/young people in a mental health service or similar role in a paid or volunteer capacity, in a 1:1 and group setting
- An ability to form supportive relationships with families, and tailor support to individual need.
- A child-centred approach to work.
- Working knowledge of child and adult safeguarding.
- Demonstrable knowledge and understanding of equality and diversity issues and the ability to integrate into your work.
Benefits of working with us
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Freelance Trusts and Foundations Specialist Wanted for Feminist Policy and Campaigning Organisation
Are you an experienced trusts and foundations fundraiser with a passion for gender equality? The Fawcett Society is looking for a skilled freelancer to step in as our Interim Trusts and Foundations Lead, supporting our mission to create a society where women and girls are equal and free to fulfil their potential.
We particularly welcome applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. Each applicant will be individually assessed regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. We will use positive action on the basis of race and/or disability in case of a tie-break situation.
About Us
We are a dynamic feminist policy and campaigning organisation dedicated to driving systemic change and advancing gender equality. We are the UK’s leading charity advocating for gender equality and women’s rights. Our mission is to create a society where women and girls are equal and free to fulfil their potential. We achieve this through compelling research, impactful campaigns, and the support of our members.
About the Role
Position: Interim Trusts and Foundations Freelancer
Location: Remote
Rate: £300 per day
Hours: 2 days per week (flexible, with some need for crossover with key colleagues)
Duration: 2-6 months (with potential extension)
- What You’ll Do
- Research & Identify Funding Opportunities
- Develop the Pipeline
- Craft Persuasive Grant Proposals
- Manage Relationships
- Monitor & Evaluate
About You
- Passionate About Gender Equality: You have a strong commitment to feminist principles and are deeply motivated to support work that tackles gender inequality.
- Proven Fundraising Expertise: You bring a track record of success in securing significant funding from trusts and foundations within the UK charitable sector, ideally with experience in social justice or advocacy organisations.
- Exceptional Writing Skills: Your written communication is clear, engaging, and persuasive, capable of conveying complex issues in a compelling manner.
- Strategic Thinker: You can identify and leverage funding opportunities, aligning them with our strategic goals to maximise impact.
- Self-Motivated & Organised: You excel in a freelance capacity, managing your time effectively, meeting deadlines, and maintaining attention to detail across multiple projects.
Why Work With Us?
This is an opportunity to contribute to meaningful, lasting change in a flexible, freelance role. You’ll work with a passionate team dedicated to making a difference, in a supportive environment that values your expertise and creativity. If you’re looking for a role that aligns with your values and allows you to apply your skills to support feminist causes, we want to hear from you.
Ready to Make an Impact?
Visit the 'work with us' section of our website where you'll be able to download the recruitment pack and find the link to our application form. The form captures basic details and enables applicants to submit their CV with a covering letter (max 4 sides total).
Deadline: Applications will be reviewed on a rolling basis, so early applications are encouraged.
Our vision is a society in which women and girls in all their diversity are equal and truly free to fulfill their potential
The client requests no contact from agencies or media sales.
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.
Are you a customer-focused, driven and resilient Administrator? Are you ready to embark on a rewarding journey with a dynamic team? If so, join us to support in our Recruitment team to deliver a 5-star internal recruitment service.
Location:Based at Here East, London, E15 2GW at least of 2 days a week, with working from home and at site locations as required, flexibility to travel is a must.
Fixed term until 31 March 2025, full time 35 hours a week.
The role
We're looking for an experienced administrator to join our People team.
You will provide administrative support to our Recruitment team and deliver great customer service.
We need someone who is flexible and happy to support the wider People team as required.
You will:
- Manage and respond to emails to the recruitment inbox.
- Sort and distribute the People Teams post at Here East.
- Support hiring managers, applicants, and candidates with recruitment processes.
- Support recruitment administration to the team and line managers, ensuring smooth communication.
- Manage the weekly recruitment panel process, maintain databases and provide regular reporting.
- Assist with DBS applications, Visa, and DBS renewals.
- Support monthly recruitment reporting and statistics.
- Schedule interviews and update roles in our system.
- Be a team player
For more information about the role’s responsibilities, and the skills and experience required please use the link to job description.
About you
Previous administrative experience is essential, but we're willing to train the right candidate.
You will have:
- Previous administrative work experience in a HR or recruitment team.
- Ability to provide excellent customer service.
- Strong written communication skills.
- Experience using Microsoft Office packages (outlook, excel, word).
- Good organisational and interpersonal skills.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Elizabeth House Community Centre has been a cornerstone of the local community for over 100 years, dedicated to serving the needs of local residents and communities. Highbury Vale Blackstock Trust is the Charity founded to save and manage Elizabeth House.
Our vision is for Elizabeth House to be the heart of a thriving local community, where everyone has the power to effect positive change. Our mission is to build a stronger, more resilient community by providing a safe space, relevant activities, and meaningful support for all.
The Community Leader will oversee the management of our community services and activities, ensuring the programmes align with local needs, our strategic goals and available funding.
Key Responsibilities
·Design and implement a comprehensive activities programme that addresses the social, educational and wellbeing f the community.
·Manage the day-to-day operations of our programme, ensuring the seamless delivery of activities and collaborating with all stakeholders to provide high-quality, holistic services.
·Ensure effective project management practices are consistently applied in your work, fostering efficiency and accountability.
·Oversee the monitoring, evaluation, and reporting of all community activities, ensuring they align with funding requirements and high-quality reports are provided to funders and partners.
·Work closely with colleagues and key stakeholders to identify funding opportunities, and prepare and submit high-quality funding applications.
·Build trust and strong relationships with local residents by organising co-production, engagement and consultation opportunities that involve people with lived experience.
·Collaborate with community members to develop and support campaigns that drive change for specific resident groups and continuously improve our referral processes to provide comprehensive support.
·Work with partners, community-led groups, and representatives across various sectors and organisations to enhance support for community members.
·Develop engaging marketing materials, including leaflets, website content, and social media posts, to ensure our services are widely advertised and accessible to a diverse audience.
·Oversee all administrative aspects of project activities and coordinate volunteer and staff schedules.
Please see the full job pack attached with detailed responsibilities and person specification.
Key information
Salary: £37,000 – 39,000 per annum (pro rata £31,700 to £33,400)
Hours: 30 hours per week (over a minimum of 4 days)
Contract: Fixed term contract until 30 April 2026 (extension subject to funding)
Holidays: 25 days per year plus bank holidays (pro rata)
Report to: Executive Director
Line-manage: 1 Community Development Coordinator and 3 Community Organisers
Please submit a CV and tailored covering letter via Quick Apply.
Closing date: Sunday 13 October.
Acting as a community ‘anchor’, we build trust and bring people together so that we can connect residents to practical support and opportunities.
The client requests no contact from agencies or media sales.
Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied.
If that sounds like the impact you would like to have in your professional career, and you believe you have the skills, knowledge and experience to be successful in this role, you could be our new Executive Assistant reporting the Director of Activism & Education.
About the role
This role ensures that the Directors have the right personal support in organising their departments and fulling their obligations in reporting, performance and business planning to Boards and Committees. The Directors are part AIUK's Senior Management Team.
The Director of Activism & Education is a new role at AIUK focusing on our important work in Community Organising, Activist Events and Human Rights Education and is responsible for Movement Building. They are responsible for the Building a Powerful Movement Sub-committee supported by a team of around 20, currently with 6 line reports.
The Executive Assistant will be integral to supporting the Director to provide positive leadership, by ensuring that their departments have the right administrative systems in place, and representing them when liaising with internal and external contacts when providing organisational and administrative services for committees and meetings.
More details can be found by downloading the job description from our careers portal.
The role may be for you if:
- You're well organised and skilled in using, maintaining and developing administrative systems.
- You can manage your workload effectively with priorities from multiple stakeholders
- You collaborate and positively contribute to an inclusive culture.
- You are confident in providing organisational and administrative services for committees and meetings.
- You also have good relationship management skills and can deal well with ambiguity in your work.
Our Commitment to you
Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro-rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.
Apply for this role
This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).
We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.
To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.
Visit the amnesty jobs page for application guidance and information on benefits, recruitment inclusion and hybrid working.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.
Praxis has recently significantly scaled up its campaigns and communications work. We are looking for a new Stories and Media Coordinator to join our Fundraising and Communications team, to help ensure that people with lived experience of the immigration system are the driving force of our dynamic communications work, whilst also building the organisation’s profile and amplifying our systems-change work.
You will play an integral role in the Fundraising and Communications team in an ambitious organisation.
We are looking for the below skills and experience:
· Strong experience and understanding of working with experts by experience in communications, media and storytelling work, including excellent understanding of safeguarding and risk management;
· Significant experience of developing and maintaining good relationships with a range of journalists;
· A sharp understanding of what makes a strong story;
· Strong communication skills, both written and verbal;
· Ability to build relationships and rapport with a wide range of people.
See the Person Specification and Job Description for more detail.
Our Attractive Benefits Package Includes
· A 35-hour working week including flexible working hours (pro rata for part time posts)
· A hybrid work model
· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays)
· Option to buy up to 3 days annual leave each year.
· 1-day additional birthday leave
· A defined contribution pension scheme
· Our employee assistance programme offers counselling and support for you 24/7.
· A season ticket loan to help you spread the cost of your commute.
We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Please see our website to find out more about our work.
For further details, please contact Josephine Whitaker-Yilmaz, our Policy and Public Affairs Manager.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.
Application deadline: Monday 30th September 2024 at midnight.
Interviews will be held on Tuesday 15th October 2024.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted.
If you would like to speak to someone about any adjustments or have any questions you can email and we will be in touch with you to make the necessary arrangements.
Application deadline: Monday 30th September 2024 at midnight.
Interviews will be held on Tuesday 15th October 2024.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.
The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to enjoy the benefits the simple act of walking brings.
Join us and together we will create a walking nation.
The role:
To support projects across the local impact department by coordinating the provision of project materials and resources and ensuring that project-level data is being generated, recorded, and reported on.
This will include working with the Impact & Evaluation Manager to champion project monitoring and evaluation and to design (in consultation with responsible senior staff) and coordinate processes for using Living Streets’ Travel Tracker, the CRM system and Power BI to maximise the effectiveness of projects and our ability to communicate impact.
You will work closely with project managers and with colleagues in other departments to ensure project monitoring and evaluation plans are in place and are functioning well and that project resource requirements are identified, sourced and distributed.
Essential skills:
This is an interesting and varied role and an ability to embrace a diversity of tasks, excellent attention to detail, and an ability to work well across teams and with remote staff is essential. A moderate level of technical skill is also essential, especially of database management and reporting (Travel Tracker, CRM, Power BI.)
Contract: Permanent contract (subject to funding)
Closing date: 29/09/24 11:59pm
Interviews: week commencing 14/10/2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Job:
This role is within our crisis alternative service – Safe Space - which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm(midday)-11:30pm across all of our boroughs. The shift pattern for this role is 4:30-11:30pm. This will be on a rota basis across support workers.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate and prevent further crises.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
Key Responsibilities:
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
You will have:
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
Benefits of working with us:
- Contributory Pension Scheme
- 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata].
- Employee Rewards and Benefits Platform/Wellness Hub (Perkbox)
- Cycle to Work Scheme
- Flexible working
- Employee Assistance Programme (EAP) including free counselling sessions
- Paid time off for medical appointments
- Training and personal development opportunities
- Access to shared resources and training opportunities via Mind Federated Network
How to apply:
Please provide your CV, and a cover letter demonstrating how you meet the requirements of the Person Specification (see JD attached) and why you want this role.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HHA is seeking someone passionate and strategic to support our ambitious plans through the creation and execution of a strong long-term trusts and grants strategy for our work in Haiti. As our team and projects continue to grow, this position offers the unique opportunity to be a part of shaping the future of the organisation – and ultimately improve the lives of vulnerable people and communities across the world.
Hope Health Action is a Christian NGO with the mission of empowering local communities to provide life-saving health and disability care for the world’s most vulnerable. We work in Haiti, South Sudan and Uganda, providing sustainable, long-term solutions to the stark health and disability inequalities that exist in these communities.
Haiti was where we first began our work, founding a hospital, which went on to become a 100 bed facility that treated over 35,000 patients every year. Our programmes also include a Wheelchair Distribution Centre, a respite home for children with disabilities, a spinal cord injury rehabilitation centre, and large-scale community health initiatives. We are now one of the leading healthcare providers in northern Haiti, with a national reputation and a wide network of local and international partners.
Historically, most of our funding has come from UK and European trusts and foundations, and while we are keen to maintain and build on this, we are also keen to maximise the opportunities available to us as a US 501(c)(3) charity and expand our portfolio of US funders. We seek a skilled grant writer to help us navigate and access these opportunities, ensuring our projects receive the support needed to continue transforming lives. Your expertise will be crucial in helping us achieve our mission across new horizons.
You would be responsible for the following:
- Writing, managing and reporting for all Haiti focussed grants
- Developing and executing a strategy to maximse trust and grant income for our Haiti based projects
- Building and maintaining strong relationships with exisiting and new funders.
We are looking for someone with a strong record in winning and managing grants, who can advance our mission and ensure the sustainability of our programmes in Haiti. If you are passionate about making a difference and have the skills and experience we are looking for, we would love to hear from you.
Read the attached Job Description for full details about the role and the skills & experience we expect applicants to have. Working day/hours are flexible and can split across more than 2 days if desired. As is working location, can be office based in West Wickham (BR4 9BU), home-based or a combination of both. Get in touch with any questions.
Our mission is to empower local communities to provide fair and equal access to life-saving health and disability care for the world’s most vulnerable
The client requests no contact from agencies or media sales.