Relationship Manager Jobs

Role description: 

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Database and Insights Officer. This will be our first dedicated database role and will provide the right candidate with a rare opportunity to help configure and oversee the delivery of the Charity’s new CRM.

As a key member of our team, you will play a vital role in maintaining the accuracy and compliance of our Beacon database. You will maintain and enhance our database, clean, process, and import data from various sources, provide database support to colleagues across the organisation. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload. 

We are looking for an individual who is as passionate about data as the work we do as a Charity to join our Operations team. This role will be key, as we launch our ambitious new strategy to grow our income, reach and impact. Working across teams, the database and insights will help shape and guide our key marketing campaigns, fundraising initiatives and impact reporting. 

Main Responsibilities: 

Responsible for the front end day-to-day management of our CRM system. Maintain data management processes and procedures to ensure data accuracy, consistency, and security.  Including: 

• Beacon (CRM) Management

• Financial reconciliation 

• CRM integrations 

• Reporting, insight and data selection

Person Specification: 

Knowledge and experience 

• Previous knowledge and experience of using a CRM fundraising database. 

• Experience of managing a database system in a complex environment. 

• Experience of handling large and complex data sets using sensitive personal information. 

• Previous experience of working in an office environment performing similar duties. 

• Knowledge of data protection and GDPR. 

Skills, abilities, and behaviours 

• Excellent verbal and written communication skills. 

• Ability to work on own initiative and as part of a team. 

• Good IT skills. 

• Excellent administrative, organisational, time management and prioritisation skills. 

• Analytical and strategic approach to problem solving. 

• Confident with excellent interpersonal skills. 

• Ability to work under pressure, to target and deadline. 

• Good team player who is willing to support and help others in the team. 

• Highly organised with excellent attention to detail. 

• Professional, diplomatic and discreet and able to maintain confidentiality. 

Job Title:Community Fundraising Manager

Salary:£38,000 - £40,000

Responsible to:Head of Partnerships, Ruth Strauss Foundation

Accountable to:  Board of the Ruth Strauss Foundation

Hours per week:  Location:Monday-Friday 9.00am – 5.00pm

Hybrid: minimum 2 days a week in London office

The Role

We are recruiting for a Community Fundraising Manager to join our Fundraising team. The role will be instrumental in the Foundation’s engagement with different communities and building fundraising partnerships across a range of community audiences, including youth and education, sports clubs, community groups and individuals doing their own activities. You will be responsible for growing our existing community products such as Turn Cricket Red as well as introducing new products and initiatives to generate growth in Community Fundraising. Part of a small team, you will develop key relationships within the RSF network of supporters, suppliers and delivery partners and manage a portfolio of events and activities for a range of supporter groups.

Key Relationships:

• Head of Fundraising
• Head of Partnerships
• Supporter Care Executive
• Schools Lead/Schools Manager
• Cricket clubs
• Schools/universities
• Community groups
• RSF individual supporters

Role Profile:

Reporting to the Head of Partnerships, your role will focus on:

1. Managing and growing the Ruth Strauss Foundation Turn Cricket Red Campaign, working with schools, sports clubs and Universities
2. Creation of new RSF owned community fundraising events/activities/products
3. Managing RSF third party events-London Marathon, Westminster Mile, professional athlete testimonials, galas and dinners
4. Work closely with the Ruth Strauss Foundation School Programme Lead to maximise schools community fundraising

Key Responsibilities:

• Develop and deliver the Foundations community fundraising strategy and community fundraising activities and campaigns
• Develop and implement a varied portfolio of events and community fundraising activities to meet agreed objectives, all of which reflect the spirit of the Ruth Strauss Foundation
• Ensure, with the wider Fundraising team, we meaningfully engage different communities with RSF
• Ensure relevant processes and policies are in place to deliver a successful, profitable community fundraising programme
• Oversee the management of fundraising systems, processes, and platforms in order to create the best possible experience for donors and participants
• Develop a robust supporter journey for community fundraisers which leaves them with an excellent supporter experience and generates a lifelong relationship with RSF

To achieve these objectives the post holder will be expected to:

• Plan, budget, attend and coordinate an annual community fundraising and events calendar with set objectives, budgets and KPIs for each activity
• Regularly review the performance of fundraising activities/events and products, make recommendations for improvement, and support decision-making regarding fit of new opportunities for the foundation
• Project Manage the delivery of the community fundraising programme at RSF, leading on activity working group meetings, coordinating with key stakeholders to ensure campaigns, activities and events are managed efficiently
• Work closely with the schools lead and school manager to grow our schools fundraising programme – working collaboratively so the training programme objectives are also met
• Develop a long-term growth strategy for Turn Cricket Red – focused on maximising current opportunities as well as diversifying to increase our reach
• Deliver high value supporter stewardship to increase lifetime value and impact of their fundraising
• Build and maintain a variety of community relationships across varying stakeholders and seniority, ensuring opportunities for growth are maximised
• Alongside the team, co-ordinate event/activity logistics including but not limited to sales, bookings and liaison with supporters and suppliers, material production, promotion, set up, and delivery
• Oversee relationship with key providers of event fundraising mechanisms such as online donation platforms, auction platforms and text to donate services
• Work with colleagues to ensure all events are adequately supported with staff, volunteers and hosts, and that all stakeholders receive appropriate training/ briefing and post event debriefs
• Work with the Head of MarComms and Digital to produce engaging fundraising collateral and information for event and community supporters including pre and post event communications/marketing collateral, working with external production companies where required
• Ensure all events and activities are compliant with fundraising code of conduct, GDPR and other event processes/policies
• Oversee the use of the CRM system to ensure data is recorded in compliance to Data Protection and GDPR and maximises output for supporter journeys
• Use sector trends and audience analysis to direct strategy and ensure that RSF remains innovative and at the forefront of Community fundraising

This Job Description reflects the duties of the post as they exist at this time and may be subject to changes based on the needs of the Fundraising Department. The post-holder may be required to undertake other duties commensurate with the salary and competence requirements of this post from time to time as required.

What we are looking for:

• Experience of designing and delivering successful Community fundraising events and activities
• Excellent organisational and administrative skills including budget and project management
• Ability to build excellent relationships especially with supporters, partners, ambassadors and suppliers
• Strong team player and project leadership, ensuring clear and regular communication with the RSF team and stakeholders as appropriate
• Ability to keep calm under pressure and maintain a clear head, anticipating risks and problems
• A willingness to adapt and be flexible. There are often new projects, changing priorities, and new processes that you will need to embrace
• Ability to undertake travel, including overnight stays where necessary
• Competent user of Word, Excel, PowerPoint, and experience of CRM systems

Desirable

• Experience delivering nationwide community campaigns
• Competent user of client / supporter databases

How to apply:

We are committed to being an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints. We welcome applications that help us in our mission to be a place where you can be yourself and thrive.

Please share your CV and a covering letter that is no longer than 2 sides of A4.

Interviews will be planned as applications come in. Application process may close early.

If you have any queries on this role, please get in touch.

We take your privacy very seriously and promise to keep your details safe. Check ourApplicant Privacy Policy to find out more.

About the Ruth Strauss Foundation

In early 2018, Ruth Strauss, the wife of Sir Andrew Strauss the former England cricket captain, was diagnosed with an incurable lung cancer that affects non-smokers. Ruth died on December 29th 2018; she was 46 years old and mother to two children, then aged 10 and 13.

In her memory, Sir Andrew has launched The Ruth Strauss Foundation to:

• Provide professional emotional support for families when a child is facing the death of a parent
• Facilitate collaboration and influence research in the fight against non-smoking lung cancers

We are looking for a talented Marketing Manager to lead and deliver inspiring campaigns that extend our reach, deepen engagement, and strengthen our mission. This is a pivotal role in shaping how we connect with audiences, share powerful stories, and grow support for our work.

At Elam, we are dedicated to supporting the church in the Iran region and beyond. Through discipleship tools like the Safar app, digital resources, and impactful storytelling, we equip and inspire believers while strengthening relationships with partners and donors.

This is a pivotal new role, enabling us to craft more compelling narratives, extend our reach, and connect with new audiences in meaningful ways.

The Marketing Manager will work closely with the Marketing and Communications Director and the Communications team to develop and execute integrated marketing strategies that amplify our mission, promote our core product offerings such as the Safar Discipleship app, and strengthen relationships with donors and partners.

The ideal candidate will bring a combination of creativity, strategic thinking, and data-driven decision-making to deliver impactful campaigns across multiple channels. If you are passionate about marketing, storytelling, and creating meaningful impact, this is an incredible opportunity to make a difference.

Duties and Responsibilities

• Strategy and Planning:
  • Collaborate with the Communications and Marketing Director to create and implement comprehensive marketing and communications strategies, including annual plans, campaigns, creative direction, customer journeys and target audience insights.
  • Develop and execute integrated marketing campaigns across digital and traditional channels to support Elam’s core product offerings, with a particular focus on the Safar Discipleship app.
• Campaign Execution and Management:
  • Oversee the production of a wide range of marketing assets, working closely with copywriters and designers to ensure brand consistency.
  • Plan, execute, and evaluate marketing campaigns, including organic and paid media strategies, to achieve acquisition and retention goals.
• Content Development:
  • Help shape Elam’s story, creating compelling narratives that resonate with diverse audiences, inspire action, and build awareness.
  • Develop impactful marketing materials, including annual reports, publications, email campaigns, and digital content.
• Performance Analysis:
  • Track, measure, and analyse the performance of marketing campaigns, providing insights and recommendations to optimise future initiatives.
  • Monitor the quality of the marketing database, ensuring it supports effective campaign execution and donor engagement.
• Team Collaboration:
  • Work collaboratively across teams to ensure marketing efforts align with organisational goals and priorities.
  • Manage relationships with internal and external stakeholders, including donors, partners, and creative agencies.
• Industry Awareness:
  • Stay up-to-date with industry trends, emerging platforms, and best practices to ensure Elam’s marketing remains innovative and effective.

Essential:

• 3+ years of experience in marketing strategy development and execution.
• Experience producing a wide range of marketing materials, including digital content and publications.
• Strong IT skills, including familiarity with website content management systems (e.g., WordPress), marketing analytics tools, and email marketing platforms.
• Ability to analyse data to evaluate campaign performance and inform decision-making.
• Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
• Strong organisational and project management skills, capable of managing multiple campaigns and deadlines simultaneously.
• Commitment to Elam’s mission and values.

Desirable:

• Experience managing a campaign budget and optimising resources effectively.
• Knowledge of Google Analytics and CRM platforms.
• Familiarity with design software (e.g., Canva, Adobe InDesign) and creative asset production.
• Understanding of donor acquisition and retention strategies.

Knowledge and Experience:

• Extensive experience in planning, executing, and evaluating integrated, multi-channel marketing campaigns.
• Proven ability to develop and manage creative strategies that engage and retain diverse audiences.
• Demonstrated ability to create marketing assets that drive engagement, including reports, publications, and digital campaigns.
• Familiarity with data analysis and reporting tools to assess and improve marketing performance.
• Strong background in managing budgets, timelines, and competing priorities.

Skills and Abilities:

• Creative and strategic thinker with a passion for impactful storytelling.
• Strong analytical skills, with the ability to interpret data and make data-driven recommendations.
• Excellent written and verbal communication skills.
• Proactive and resourceful, with a solution-oriented mindset.
• Ability to work collaboratively with internal teams and external partners.
• Flexibility and adaptability to navigate a fast-paced environment and changing priorities.
• Enthusiastic, curious, and eager to stay informed about the latest marketing trends.

Why Join Us?

This is a fantastic opportunity to join a mission-driven organisation where your marketing expertise will make a real difference. You’ll play a key role in shaping impactful campaigns that engage supporters, strengthen partnerships, and grow our reach.

You’ll be part of a collaborative and supportive team, where your ideas and creativity will be valued. If you’re looking for a rewarding role where you can lead strategic marketing initiatives and drive meaningful engagement, apply now!

The Joshua Tree is a growing charity with a vision to support any family affected by childhood cancer that needs us. 

To help us achieve this, we are looking for a passionate and dynamic Business Relationship Manager to join our income generation team, focusing on North West England particularly Manchester and suburban areas. This role will build and nurture relationships with businesses and organisations in order to generate funding. 

As our new Business Relationship Manager, you will cultivate existing business contacts while identifying and securing new introductions and opportunities. Your role will focus on building strong relationships with organisations to maximise fundraising potential and ensure long-term financial support. Representing the charity with enthusiasm, you will promote our work and foster lasting partnerships to achieve income targets. 

Additionally, you will collaborate closely with our new Income Generation Advisory Board, comprising of business leaders and CEO’s who can support you with high-level introductions, leads, and strategic insights. 

Ideally, we are looking for someone with proven experience in fundraising preferably in the charity or non-profit sector however, applications will be considered from candidates who work in a similar role outside of the charity sector.

What is important to us is your drive and natural ability to engage with people, build meaningful relationships and use your initiative and creativity to generate income from business and organisations. 

The Mo Ibrahim Foundation is seeking a CRM & Insights Manager for a 12 month maternity cover.

The successful candidate will manage our CRM system (CiviCRM), including data input, data cleaning and email marketing. The role will also be responsible for reporting on insights from the database, our websites and social media platforms.

Interested candidates should send a single-page cover letter outlining your interest in the role, and a CV, clearly detailing your qualifications and relevant experience.

Are you experienced in Microsoft Dynamics 365 and looking for an opportunity to shape and deliver a vital CRM system?

We are looking for an experienced CRM Product Manager to drive the development and implementation of our new Microsoft Dynamics 365 CRM system at the Motor Neurone Disease (MND) Association. Working closely with teams across the organisation, you will ensure the system is effective, easy to use and enables our teams to give a great experience to everyone of our supporters.

Key Responsibilities:

This is a brand-new role where you will be responsible for leading the ongoing development and continuous improvement of the CRM's strategic direction, ensuring it meets business needs, and managing its development and implementation. Your role will involve:

• Collaborating with key stakeholders to Define and drive the CRM roadmap in alignment with the MND Association strategy and objectives.
• Managing the product backlog and prioritising development needs.
• Acting as a key link between business teams, technology teams, and external partners, ensuring clear documentation, communication and understanding of requirements and expectations.
• Leading the delivery of new CRM functionalities, product enhancements, customisations and integrations.
• Work with Technology teams to support skills development in managing and maintaining CRM Platforms and Power Platforms.
• Making in-house configuration updates to improve usability and workflows.
• Developing reports and dashboards to provide insight into CRM performance.
• Gathering user feedback and making improvements based on data-driven decisions.
• Ensuring compliance with data protection regulations and security standards.
• Managing relationships with external suppliers and service providers.
• Promoting continuous improvement in CRM-related processes.
• Communicating progress and system updates to stakeholders.

About You:

You will have strong expertise in Microsoft Dynamics 365 and experience working with cross-functional teams to implement and optimise CRM systems using product-based methodologies. You should also have:

• Extensive experience as a Product Owner or similar role, with a focus on Microsoft Dynamics 365.
• A proven track record of leading CRM development and integrations, including data migrations and APIs.
• Strong stakeholder management skills, with the ability to engage and influence teams at all levels.
• A deep understanding of CRM best practices, user experience design, and data management.
• Experience working in agile environments.
• Excellent problem-solving skills and attention to detail.
• The ability to lead discussions, bring teams together, and drive progress.
• It would be advantageous to have knowledge of the charity sector and experience supporting donor engagement and service delivery.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Location and Flexibility: This role can be office-based or remote with the expectation to travel to our Northampton office 2 days per month on average, with occasional travel to our London office or our partner's office. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Extensive experience as a Product Owner or similar role, with a strong focus on Microsoft Dynamics 365 and related Power Platform technologies.

• Proven track record of delivering CRM continuous improvement and best practice, ideally within the not-for-profit sector.

• Deep understanding of CRM best practices, user experience design, and data management.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Job Title: Corporate Relationship Manager

Salary: £30,000-£37,000 FTE (pro rata)

Team: Corporate/ Fundraising

Hours: 37.5 hours per week

Location: Shooting Star House, Hampton and from home as agreed with line manager. Ad hoc working from Christopher’s, Guildford.

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Corporate Relationship Manager to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

It's a great time to join Shooting Star Children's Hospices as we focus on delivering vital clinical, therapeutic, and family support services, both before and after the death of a child, to every family that needs us.

About the role

The post will be responsible for identifying and developing new and existing relationships with corporate partners and prospects to fundraise and generate income to assist the team in reaching agreed income targets.

About you

This role requires an excellent understanding of the way different companies work and apply their business principles and objective to develop effective propositions for support.

A track record in and clear understanding of new business fundraising, targeting and applying for partnerships in a systematic way that delivers sustainable success

We are seeking candidates with account or relationship management experience, excellent interpersonal skills, and effective communication abilities, both in person and in writing. The ideal candidate should have experience presenting to groups and be confident networking in new situations.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Battersea is undergoing a significant transformation programme (known as Launchpad) to deliver real change in the way we work with, utilise, and learn from data. Our new approach will enable smoother animal, customer and supporter journeys and will help us embed a truly data and insight-driven approach to decision-making at Battersea. The first phase of the programme is to implement Salesforce Lightning as the organisations single CRM application.

With the programme underway, in the preparation for the first go live, this exciting role has been created within the new Data Applications team to ensure that all the system users are expertly supported.

This role, working within the Data Applications Team will initially contribute to the Launchpad programme by supporting training and UAT activity. Once the programme has been completed, this role will then be responsible for the ongoing support and maintenance needs for the new Salesforce Lightning CRM and other related applications as they are launched.

Although the role will initially be managed by the Data Applications Delivery Lead, there is the potential that this role will transition into a dedicated Data Applications support function as the programme progresses and the support need grows.

This is an exciting opportunity for someone looking to help contribute to the future of data at Battersea, open to working in a dynamic and fast-paced environment, with a desire to contribute to first class CRM support.

Overall objectives

• Provide efficient and effective support to Battersea’s CRM system users.
• Support the work of the wider Data Applications team and contribute to the design and delivery of effective system processes.
• Undertake various system housekeeping activities to ensure that the systems and data remain robust and accurate.
• Continuously look for areas of potential improvement to systems and processes and make recommendations where appropriate.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 15th April 2025
Interview date(s): TBC. Early applications are encouraged, as interviews may take place on a rolling basis ahead of the closing date.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Our goal is to scale up access to treatment in the most underserved areas of the world so that all babies born with clubfoot can live a life free of preventable disability.  Do you have the skills, knowledge and passion to help us build strong organisational foundations so that we are effective in our mission? 

We are looking for an experienced charity operations manager to build upon and strengthen our operations and infrastructure as we grow.  This is wide ranging role, working closely with the CEO to set operational priorities and with the whole team to develop systems and processes to support our key areas of work in advocacy, collaboration and training.  Your work will have a direct impact on our ability to widen our network and work effectively towards our goal that all children born with clubfoot will be able to walk, play and run free.

Role Description

You will be responsible for a range of areas that support the infrastructure and smooth running of the organisation.  We are looking for a senior operations manager with capabilities across operational strategy and systems, but you will not necessarily need to be an expert in all areas listed, and there is some scope for freelance support if required (for example in designing communications or book keeping).  The role-holder will lead on operations and a key infrastructure project which will provide a foundation for future growth: scoping, setting up, and implementing a CRM system to support data and contacts management across the charity and skills in scoping and setting up CRM are essential to the role.

• Working closely with the CEO, prioritise and develop key operational areas, including: IT, Knowledge/Resource management, Cybersecurity, Human Resources systems and processes
• Lead on scoping, setting up, and implementing a CRM system
• Manage communications and annual renewals with our members
• Work with the training team to set up and manage our resource library
• Oversee social media marketing, website and newsletters with support from the team for content development
• Financial management including bookkeeping, managing payments and invoicing, payroll, supporting the CEO with preparation of annual accounts

For the full role description and person specification including skills and experience required for the role, please see the attached Senior Operations Manager Job Description.

We are only able to offer this role to individuals with existing right to work in the UK.  Applicants from outside the UK must include in their application whether they have been granted right to work in the UK.  If not, unfortunately we will not be able to consider your application.

#operations #operations manager #senior operations manager

We are thrilled to be partnering with Premier. For nearly 30 years, Premier has been a source of inspiration, encouragement, and spiritual nourishment, helping people live out their Christian faith in meaningful ways.

From its beginnings in 1995 with uplifting radio and magazine content, Premier has grown and evolved, staying at the forefront of the digital revolution. Today, Premier offers a rich mix of websites, podcasts, videos, live events, and more—bringing worship, teaching, music, prayer, and real-life stories straight into people’s lives.

We’re looking for a passionate Key Relationships Manager to build and nurture meaningful connections with major donor and corporate supporters. This role plays a crucial part in securing substantial financial support, with a focus on achieving an annual six-figures income target. The funds raised will directly contribute to advancing Premier’s mission, enabling the charity to continue inspiring and support more individuals on their faith journey. In this exciting role, you’ll develop and implement creative strategies to engage Major Donors and secure new business, with a focus on corporate partnerships in London.

The successful candidate must be able to demonstrate:

• 3 years+ experience working in face-to-face donor cultivation (this can be in Corporate or Major Donor fundraising roles).
• Proven success in relationship building and securing five and six figure gifts.
• Excellent at relationship building with a natural ability to adapt appropriately to different audiences.
• Exceptional organisational and administrative skills with the ability to manage multiple tasks concurrently.

If you love building relationships, making a real impact, and have a heart for Christian media, this could be a fantastic opportunity for you. This is a fantastic opportunity to join an inspiring Christian charity dedicated to sharing the good news of the Gospel. You’ll be part of a supportive, encouraging team that uplifts one another, works together with purpose, and prays together.

For more information, please contact Nick Thomas, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement, explaining how you believe you match the requirements of the role, including the genuine occupational requirement to be a practicing Christian.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian. 

Location: Hybrid/Office/Travel around London

Closing date for applications: 21 April

However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.

Job Title: Known internally as Relationship Manager

Location: Home-based covering predominanly East Anglia, and London. Candidates should ideally reside in the area and have access to a vehicle as there is a requirement to be able to travel across the region to attend meetings, events and training. 

Hours: 35 hrs per week 

Contract type: Permanent

Salary: £33,607 per annum

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who can drive a high level of engagement to proactively identify, support, and retain our supporters. They will have strong communication skills, with the credibility and authority to inspire others
• Someone with a successful track record of building strong internal and external relationships and generating income from community and corporate opportunities
• Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers
• Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.

This role would be covering the following counties: Bedfordshire (LU), Buckinghamshire (MK), Cambridgeshire (CB, PE), Hertfordshire (SG), Norfolk (NR) and Suffolk (IP).

What we offer: 

· Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.

· Paid Carer and Compassionate Leave: paid time off to care for family members or dependants. 

· Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave. 

· Paid Volunteering Leave: support your community by taking paid leave for volunteering activities. 

· Health Cashback Plan: access a health cashback plan to cover medical expenses. 

· Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.

· Discount scheme: access exclusive savings at various high street retailers and gyms. 

· Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. 

How to apply: 

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates:  

Applications by 6th April. 1st interviews held online w/c 14th April and 2nd interviews held potentially face to face in London on 23rd April.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.  

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick yes on the application form.

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please get in touch with the HR Team.

Who are we?

Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.

We have a membership (Fellowship) of approximately 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.

The essentials …

• Permanent, part-time (21 hours, Tuesday through Thursday)
• £15,600 - £16,500 (£26,000 - £27,500 full-time equivalent)
• Hybrid working with Wednesdays in the Bath office

What you’ll be doing …

The main purpose of this role is to provide customer facing support for the sales and marketing team.  Customers will be internal and external and include but are not limited to: institutional and corporate librarians and information professionals, 3rd party sellers, authors, editors, book purchasers, representatives and agents globally.

Overall responsibilities / requirements …

• Support the sales team in managing agreements and licenses
• Support the sales and marketing teams in managing data requirements and reports (internal/external)
• Offer a high level of customer service to existing and potential customers
• Provide customers with marketing information and materials

Key accountabilities …

Sales and customer service:

• Offer support for customer queries on pricing, renewals negotiations and Rights Retention
• Support institutional renewal reminders processes
• Work with partners (PLS/CCC & others) to provide metadata to ensure all products are included in relevant databases quarterly 
• Download reports as required from 3rd party sellers
• Work with 3rd party partners to enable member access to subscribed content
• Maintain a list of article pay-per-view (PPV) pricing and review twice yearly to maximise income
• Payment of royalties with the Sales and Customer Services Manager
• Create and upload MARC/Kbart files to website for libraries
• Quarterly subscription comparison
• Updating member email addresses in Lyell (from lists provided by database manager)
• Product updates on the online bookshop

Marketing:

• Marketing support and data entry for leads and opportunities
• Provide promotional questionnaires to authors/editors
• Creation of Advance Information / New business info sheets/Book order forms
• Creation of ‘most read reports’ to authors – monthly/quarterly 
• Geographical content for reps/agents
• Adestra: regular data upload into Adestra from the online manuscript submission system and reporting
• Newsletter creation:
  • New title alert newsletters
  • Online bookshop sale newsletter
  • Online bookshop sale: adding books and removing tags

General:

• Collaborate with colleagues at the Publishing House to share and maximise opportunities
• Develop an understanding of the sales processing for institutional subscriptions and book sales
• Contribute to streamlined sales processes resulting from new CRM/website developments

What we’re looking for …

• A high level of clerical and administrative experience in a customer service role
• A good standard of written and spoken English, numeracy and a keen eye for detail
• A self-motivated learner able to work with minimal instruction
• Desire to work in a team environment
• Positive attitude to customer service
• Competent to manage the Microsoft office suite

Essential

• Advanced administrative experience
• Sales office experience
• Customer service experience
• Microsoft office suite
• Strong communication
• Good standard of English and numeracy

Desirable

• Experience with CRM and Microsoft Dynamics 365

The duties and responsibilities highlighted in this job description are indicative and may vary over time.  As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.

A bit about us …

The Geological Society is a registered charity and employs just over 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.

As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:

• 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
• Option to purchase up to 2 days extra holiday days per year
• Contributary pension scheme with 10% employer contribution
• Access to 24/7 online GP with mental health & wellbeing counselling
• Free premium Headspace account for you and 2 members of friends/family
• Discounts and recognition scheme
• Cycle to Work scheme
• Season Ticket Loan scheme
• Life Assurance and Income Protection schemes
• Free access to Royal Academy exhibitions
• Free Geological Society Fellow membership for qualified staff

The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.

All applicants must have the right to work in the UK.

Our client has been caring for local people since 1984. Currently in year three of a three-year strategy that has seen significant fundraising growth, the team now seek a Senior Relationship Manager and Prospectus are excited to lead the search.

This brand new role will lead the development and execution of a major donor strategy, focusing on identifying, cultivating and securing significant gifts from high-net-worth individuals. You will work with the executive team, trustees, and senior stakeholders internally to leverage networks and build relationships to make direct five and six figure fundraising asks. This fundraising will support both business-as-usual and a £10m capital appeal for fundraising for the redevelopment of the Inpatient Unit.

The selected candidate will have a demonstrable track record of securing five and six figures from individuals and expertise in building and maintaining long-term relationships with major donors, trustees, and influential stakeholders. You will ideally have experience of developing and implementing successful major donor fundraising strategies in an organisation too.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      

 In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Fundraising Support Executive

Location: This is a hybrid role with a minimum of 3 days in the office, the primary office location is LSA in Highbury with occasional working at ELAM
Salary: £28,000 - £32,000 (pro-rata if part-time)
Contract: Full-time or Part-time (flexible working available)

Start date: ASAP 

Reporting to: Foundation Director 

Benefits

• 35 days Annual Leave plus Bank Holidays, not restricted to school holidays

• Pension and parental leave benefits

• Team and professional development opportunities 

• Discounted gym membership, access to LSA's fitness classes and access to an Employee Assistance Programme

• Invitations to private film screenings, A&R events and other exciting industry events

Background Information

The Screen Academy Foundation fundraises for the London Screen Academy (LSA) and the East London Arts & Music (ELAM) - two free-to-attend, Ofsted ‘Outstanding’ sixth form academies for 16-19 year olds in London which, combined, are teaching just under 1200 young people every year. With the opportunity to work alongside an inspiring and supportive Board of Trustees from across the Film, TV, Media, and Music industries, this role is within an ambitious and exciting Foundation.

Part of the same multi-academy trust (the Day One Trust), LSA and ELAM were founded by industry leaders from the film and music industries who wanted to address the lack of diversity, inequality of opportunity and serious skills shortage in the creative industries. 

LSA and ELAM’s shared mission is to transform and diversify the creative industries by enabling access to all young people, no matter their background, and to develop the most well-rounded, highly skilled workforce possible, which reflects the cultural and socioeconomic diversity of the world we live in. LSA teaches a behind-the-scenes Film & TV programme in Highbury whilst ELAM teaches Music, Games Design and Film & TV in Bromley-by-Bow. 

Everything the Academies offer is practical, relevant and plugged into the real world. By combining an innovative and ever-evolving education with dedicated in-house Industry Engagement and Alumni & Careers teams, we seek to radically change access routes to the creative industries and transform lives and trajectories. Our diverse students are leaving LSA and ELAM highly employable and ‘industry-ready’, with the skills, knowledge, professional behaviours and network needed to fulfil their potential and ensure a successful career. 

Fundraising for LSA and ELAM

As sixth form academies, the LSA and ELAM receive funding from the Department for Education. However, in order to provide students with world class facilities and equipment, opportunities to engage with industry, arts and culture, and services to support their mental health, the charity needs to raise an additional c. £2.2m each year to supplement the Government funding. 

Philanthropy and corporate partnerships are therefore crucial to the success of the Academies. In addition to major donors and trusts & foundations, LSA has developed partnerships with corporations such as NBCUniversal, Netflix and Disney, and ELAM have relationships with Universal Music Group, UTA and PPL.

Purpose of the Role

This role is a fantastic opportunity for someone looking to build a career in fundraising and gain experience across all areas of the sector. The Fundraising Support Executive will play a critical role in supporting the smooth running of the Foundation, managing essential fundraising administration, working in partnership with the Foundation Director and Senior Philanthropy & Partnerships Manager to secure new donors, ensure excellent stewardship for existing donors and event organisation.

Key Responsibilities

Donation Management

• Oversee donation processes, including sending thank you letters and monitoring bank accounts, ensuring funds are accurately recorded and allocated to specific programmes.

Fundraising & Donor Support

• Assist fundraisers in planning donor and prospect visits.

• Support in writing funding proposals (particularly at the £5K-30K level) and donor communications.

• Help organise VIP donor events and engagement activities.

Administrative & Operational Support

• Maintain and update our Raiser’s Edge CRM database, ensuring accurate and organised records.

• Assist in managing invoices and the audit process, ensuring the Foundation operates smoothly.

• Organise Board of Trustee meetings, including identifying dates, preparing agendas and taking minutes.

Communications & Relationship Management

• Draft and proofread donor communications, including thank you letters and impact reports.

• Support fundraisers in building and maintaining relationships with key internal stakeholders, including Trustees, donor’s PAs and the schools’ founders.

General Support

• Identify opportunities to improve efficiency and streamline processes.

• Provide additional support as needed to ensure the success of fundraising activities.

Person Specification

We are looking for someone who is bright, organised and resourceful, with a passion for fundraising and the creative industries. The ideal candidate will have:

• Strong written and verbal communication skills, with the ability and confidence to write compelling donor communications. 

• Excellent organisational skills, capable of managing multiple tasks in a fast-paced environment.

• Project management skills and experience working collaboratively across teams.

• Experience using a CRM system (such as Raiser’s Edge, Salesforce, or a similar CRM database).

• A keen eye for detail, ensuring accuracy in data management and communications.

• The ability to build relationships with Trustees, colleagues, and external stakeholders in a professional and friendly manner.

• A flexible and adaptable approach, with a willingness to learn and take on new challenges.

• Experience using Canva or similar design software is an advantage. 

• Familiarity with fundraising principles, donor stewardship, and charity compliance is an advantage.

Our Culture

At the Screen Academy Foundation, we are committed to a culture of inclusion, openness, respect, and equality. We encourage applications from candidates of all backgrounds, regardless of age, ethnicity, gender, disability, sexual orientation, or socio-economic status.

We particularly welcome applications from Black, Asian, and Minority Ethnic groups, as we strive to increase diversity within the creative industries.

Safeguarding 

To safeguard our students, the post for which you are applying is exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974 and an enhanced Disclosure and Barring Scheme certificate will be obtained before an offer of employment is confirmed.