Relationship Management Jobs
We have an opportunity for a Housing Officer to join our team covering Oxfordshire.
You'll manage your own diary with a mix of working from home, office and out with our customers.
This is a full time permanent role with a starting salary of £30,000 to £35,000 depending on your experience.
Your role
You'll be delivering a professional and high-quality mixed tenure service to our customers, using your knowledge and skills to resolve a range of housing management challenges.
This could include anti-social behaviour, housing and neighbourhood issues, contract related breaches or changes, fraud and safeguarding.
You'll be an integral part of ensuring our neighbourhoods are safe, whilst listening to our customers needs and making changes when needed.
You'll balance your caseload with projects, shaping sustainable communities that develop an inclusive environment for our customers.
To be successful in this role you will have:
- The ability to proactively manage a complex caseload
- Strong communication skills with previous experience of working with customers in a demanding environment.
- Experience in providing an Excellent customer service, contributing to us achieving a 90% customer satisfaction rate
- Previous experience, or a knowledge of delivering housing management services
- Experience of using computer systems, for example Microsoft Office
- The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies
- Some of the roles will involve line management responsibilities for our Scheme Officers operating in our Housing for Older People schemes.
- A full UK driving licence and access to your own transport.
A DBS check will be undertaken for the successful candidate.
Interviews will be taking place week commencing 22nd July 2024.
What we can offer you
As a member of the Localities Team you will be part of a friendly, dedicated and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 7 July 2024
Ref 6760
Save the Children UK's PR Manager is an exciting role working to deliver media campaigns that have real impact.
- Do you have experience working in a busy, high-pressure Press Office, Public Relations agency or in-house?
- Do you have experience developing and executing PR strategies, including across multiple media platforms and involving different stakeholders?
- Do you have a track record of successfully obtaining media coverage in a variety of outlets for PR initiatives?
- Are you an excellent communicator with negotiation skills and the ability to adapt to different audiences?
- Do you have a commitment to Save the Children mission, values and approach (includes child focus, equal opportunities)?
If the answers to these questions are yes, we would love to hear from you!
Note:
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
Job Purpose
Reporting to our PR Lead, the PR Manager will play a crucial role raising the profile of Save the Children UK amongst key target audiences, by developing and delivering projects that command media attention and coverage.
As a key member of the PR, Artists & Broadcast team, the appointee will apply their experience working with the media to shape major income- and influence-generating campaigns and build our brand.
You will also work alongside a wide spectrum of internal and external stakeholders, including high-profile ambassadors, influencers and corporate partners.
As a rights-based organisation, we are committed to anti-racism and actively opposed systemic oppression of any form. You will support our commitment to celebrate diversity, challenge inequality, and build an inclusive environment for every one of our employees so we can better represent the children we protect.
The PR Manager's key duties will be:
Strategy and Project Management
Work closely with team members in other departments within Save the Children to provide excellent PR support to develop and execute creative ways to deliver on Save the Children's objectives. Delivery to include:
- Brand – Build high profile and positive perceptions of Save the Children and its cause across all audiences via PR. Communicate our brand promise and build understanding with the public and opinion formers, demonstrating the depth, scale, impact and complexity of our work.
- Campaigns – Provide PR support to deliver across high–profile moments across Save the Children's major campaigns such as Christmas Jumper Day in order to achieve mass audience engagement.
- Compelling storytelling - Engage audiences through impactful child-centric stories, championing children's voices in order to empower the communities we work with.
- Reputation management – Support the wider team to protect Save the Children's reputation and identify issues relating to corporate risk management.
Delivering Media Coverage
- Develop and execute mass-market PR plans that amplify key strategic campaigns and initiatives across the calendar year, including brand, fundraising and advocacy priorities.
- Identify and maximise opportunities to generate reactive media coverage, responding effectively to external events, news and the cultural conversation.
- Write, co-ordinate and issue media releases, statements, briefing materials and Q&As, including for high-profile spokespeople and corporate partners, if required.
- Plan, manage and participate in overseas and UK trips to Save the Children programmes for the purpose of generating coverage and content – including hosting journalists and high-profile supporters.
- Commission and manage multimedia crews and organise PR shoots, with the purpose of generating world-class film and photography content that commands media attention.
- Develop and nurture close working relationships with journalists (especially those on features, women's, lifestyle, showbiz outlets) across print, digital and broadcast media - including a diverse range of outlets beyond mainstream media.
- Leverage social media and new technologies develop digital-first PR campaigns, including influencer activations.
- Represent Save the Children as spokesperson externally, networking and building relationships that support brand building activity in the media.
- Take part in the on-call and out of hours media rota. This will see you handling media enquiries and proactively pushing out stories on the weekend and out of hours during the week.
- Support PR Leads and Head of PR, Artists and Broadcast as required in the smooth-running of the team, including chairing meetings and carrying out administrative tasks.
About you
To be successful in this role, it is important that you have:
- Experience working in a busy, high-pressure Press Office, Public Relations agency or in-house.
- Experience developing and executing PR strategies, including across multiple media platforms and involving different stakeholders.
- Excellent personal contacts with journalists, PR and Marketing professionals.
- A track record of success in obtaining media coverage in a variety of outlets for PR initiatives, backed up by portfolio of coverage.
- Outstanding ability to pitch stories to key external contacts and senior media professionals.
- Willingness to travel within the UK and overseas, often at short notice.
Abilities:
- Exceptional organisational skills, including ability to juggle short-term projects with longer-term ones.
- Sound strategic thinking and planning skills, including ability to manage time effectively and set deadlines.
- Excellent communication and negotiation skills with the ability to express self clearly, persuasively and a cohesive way and tailor communications to different audiences.
- Demonstrated ability to meet deadlines and make decisions on what to prioritise when working under pressure on a number of projects.
- Excellent writing skills – including writing compelling press releases, features and comment pieces.
- Commitment to Save the Children mission, values and approach (includes child focus, equal opportunities).
Closing date: Midnight Sunday 7th July
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Youth Futures Foundation is the What Works Centre for youth employment. We exist to address the significant disparities in youth employment for marginalised groups. We want to ensure that all young people can access and keep good quality jobs.
The role of Legal Assistant reports to the Director of Legal & Governance and you will assist them in ensuring the legal function of the organisation runs efficiently and smoothly by providing a range of support, including preparing various legal documents such as grants and service agreements, ensuring accuracy and compliance with internal and legal requirements and working closely with colleagues across the organisation.
You will contribute to the smooth functioning of legal processes and ensure that colleagues and external stakeholders receive an efficient service.
This role is fixed term for 12 months, part time at 22.5 hours per week and can be based at any of our hubs in Leeds, London or Birmingham. We offer flexible working and consider alternative patterns of work.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
The client requests no contact from agencies or media sales.
Events Manager
Communications & Engagement
Salary: £38,282 to £43,947 per annum, inclusive.
Job Reference: PSS-COMMS-2024-05
The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities.
The role
We are seeking a dynamic and efficient Events Manager to deliver a world-class and sector-leading portfolio of annual events to support LSHTM’s Strategy to both internal and external audiences. Events are diverse and include graduation ceremonies for students, conferences and lectures for academics, policymakers and funders, as well as internal community social events. Working within the Communications & Engagement department, the events team provide best practice guidance to others across LSHTM arranging events through a toolkit.
Who we’re looking for
You should have proven experience in event management, including the coordination of staff and financial resources. You must have excellent organisational skills with ability to multi-tasking to deliver a varied portfolio of events with impact. They will need an exceptional eye for detail, a collaborative and flexible approach with the ability to establish and maintain effective working relationships at all levels. You should be educated to a degree level or hold equivalent experience. Further particulars are included in the job description.
What we offer in return
You will receive a generous benefits package:
· A salary in the range of £38,282-£43,947 per annum (inclusive of London Weighting, on Grade 5 of the Professional Services salary scale).
· An annual leave entitlement of 30 days (pro rata for part-time staff) + additional, discretionary “Wellbeing Days” (plus UK public holidays).
· Membership of the defined benefit Universities Superannuation Scheme (USS) pension scheme, with generous employer contributions.
You will have the opportunity to work in the ways that most suit your work, personal situation and the needs of our School. In line with our Hybrid Working Framework, you would be expected to attend LSHTM’s buildings 8 days per month on average, being flexible to deliver onsite events.
This post is based in London. You will also be based in our brand-new, state-of-the-art Tavistock Place building, which provides high-quality, flexible and sustainable working space for our staff.
Applications should be made on-line via our jobs website. Online applications will be accepted by the automated system until 10pm of the closing date. Any queries regarding the application process may be addressed to the email address available on this advert on our website.
The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable.
Please note that if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date.
Closing Date: Sunday 7th July 2024
Interview Date: Tuesday 16th July 2024
The London School of Hygiene & Tropical Medicine is committed to being an equal opportunities employer. We believe that when people feel respected and included, they can be more creative, successful, and happier at work. While we have more work to do, we are committed to building an inclusive workplace, a community that everyone feels a part of, which is safe, respectful, supportive and enables all to reach their full potential.
Are you looking for a new part-time role to make a real impact as a Philanthropy Manager? Do you want to make a real difference in protecting our planet? Charity People are proud to partner with the Environmental Investigation Agency to recruit their new Philanthropy Manager to take the lead in developing and expanding their network of philanthropic partners.
Job title: Philanthropy Manager
Salary: £40,000 to £45,000 per annum (pro rata) depending on experience
Hours: 21 hours per week, with days and times of work to be agreed
Location: London, Islington hybrid arrangement with at least 1 day per week in the office, more expected during probation and induction period, but this is flexible with line manager agreement. Benefits: Annual leave package of 25 days annual leave (pro rata), + days off between Xmas and New Year + Bank Holidays + day off on your birthday, with an additional day per year up to a max of 29 days. 4-8% pension contribution, Mental health and wellbeing support programme
Report to: Head of Fundraising
About the Charity
The Environment Investigation Agency investigate and campaign against environmental crime and abuse. Their undercover investigations expose transnational wildlife crime, with a focus on elephants and tigers, and forest crimes such as illegal logging and deforestation for cash crops like palm oil. The EIA work to safeguard global marine ecosystems by addressing the threats posed by plastic pollution, bycatch and commercial exploitation of whales, dolphins and porpoises. Finally, EIA aims to reduce the impact of climate change by campaigning to eliminate powerful refrigerant greenhouse gases, exposing related illicit trade and improving energy efficiency in the cooling sector.
About the Role
This is an exciting time to join EIA as the fundraising team grows. As the Philanthropy Manager, you will lead on the development and delivery of a new philanthropy programme, which includes developing tailored stewardship programmes for High Net Worth Individuals (HNWIs), expanding the donor base through effective prospecting and cultivation, and working with campaign teams to develop donor funding propositions. This is an exciting opportunity to work with the Head of Fundraising to shape and grow this integral income stream, drawing on your robust philanthropy fundraising experience and applying your dynamic approach to engage prospective partners and develop existing relationships.
About you
You will have significant experience in identifying and cultivating relationships with high-value supporters and securing gifts. You will have experience of developing and communicating high-value propositions and writing compelling cases for support. You will have Strong verbal communication and networking skills and be confident in communicating effectively and passionately with supporters, team members across EIA and senior stakeholders. Ideally, you will also have experience in planning stewardship events for HNWIs.
Your ambition to grow an income stream will be key to your success in this role
This is your chance to make a real difference in protecting our planet by joining our dedicated team at EIA. If you are enthusiastic, dynamic, and have a strong passion for philanthropy fundraising, apply now. As the role has been advertised before we are reviewing CVs on a rolling basis so do get in touch with Katharine at Charity People to book an informal chat.
At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with The Intensive Care Society. We are currently recruiting 2 exciting roles within their Communications team; Marketing Communications Manager, and Communications and Member Engagement Manager.
The Intensive Care Society offers a flexible working environment, with hybrid working and an expectation to go into their London office at least 1 day per week.
Both roles will report into the Head of Communications and will play a core role in the Society’s communications team providing the intensive care community with the information they need to care for patients and to continue raising the profile of intensive care to the public and Government. You will lead projects and manage campaigns to grow the membership of the Society and create engagement opportunities and communication for members, focused on ensuring direct benefit and designed to promote member growth and retention.
Key Responsibilities:
· To play a leading role in developing strategic marketing and communication advice and advising the senior management team and CEO
· Manage and implement marketing campaigns from planning to delivery and evaluation, ensuring they are informed by clear objectives and integrated across agreed channels in line with the Society’s Strategy and Plans
· Raise the profile of the Society using all communication channels delivering a consistent message to all stakeholders.
· Work with all areas of the organisation to communicate workstreams through newsletters, social media, blogs, websites and other mediums.
· Develop compelling content to highlight member successes and tell engaging membership stories. Utilise storytelling techniques to highlight member and sector achievements and contributions.
· Use our channels and networks to promote attendance across the Society’s event programme which includes one day seminar style events, the Intensive Care Society Awards and our flagship Congress, State of the Art.
· Take responsibility for data analysis and insight in relation to our website, email marketing, the CRM database, and streaming analytics to help inform decision-making and strategy, and also for reporting purposes across the organisation
· Work with Head of Communications to create informative and interesting press releases, press kits, newsletters, and marketing materials.
· Plan and manage design, content and production of communication materials to help tell the Society’s story.
Person Specification:
· A proven communications and/or B2C marketing professional with experience of using multiple channels for communications and B2C marketing purposes.
· Experience working with third parties to create content.
· Analytically minded with demonstrable ability to use data to improve future work.
· Experience managing both CMS and CRM systems
· Experience and confidence in managing difficult and challenging situations and stakeholders.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Volunteering Development Manager
(Northern Ireland)
£32,145 per annum (pro rata for part time hours)
(Ref: SUS4288)
Part Time 22.5 hours per week – happy to talk flexible working
Base: Home based within reasonable travelling distance from Belfast
About the role
This is an exciting opportunity to join Sustrans as part of the UK-wide Volunteering Team, as the lead representative for Northern Ireland.
As the Volunteering Development Manager, you will support the development of key volunteering initiatives and projects both across the UK and Northen Ireland. You will play a key role in supporting colleagues in Northern Ireland to identify opportunities to embed volunteering across their work.
Contributing to Sustrans 5-year volunteering strategy aims, you will work closely with the Head of Volunteering to shape and implement this within Northern Ireland.
You will build and manage internal and external relationships with key people such as partner organisations and the UK-wide volunteering development network.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans.
About you
You should have substantial experience of volunteer engagement and development across all stages of the volunteer journey. You will be experienced in project coordination and implementation. You should also be successful in partnership working with voluntary groups and the private sector. Equity, diversity and inclusion should be evident with impact across your experience.
You will be skilled in training and facilitation delivery.
We ask you demonstrate your knowledge of Volunteer digital systems.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 14 July 2024.
Interviews will take place via MS Teams during the week commencing 22 July 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Are you a Health and Safety Manager looking for a wider range of experience in a complex but very rewarding environment?
The St Mungo’s Safety and Quality team are committed to maintaining high levels of health and safety (H&S) standards, ensuring the organisation meets its legal, regulatory, and contractual obligations while fostering a culture of safety and wellbeing for all stakeholders.
We are now looking for someone to join us as Health and Safety Manager, where you will play a crucial role in ensuring the organisation meets its legal, regulatory, and contractual obligations while fostering a culture of safety and wellbeing for all stakeholders. Key responsibilities will include:
- Oversee relevant policy and procedure, training and advice service across St Mungo’s, ensuring these are reviewed and maintained to meet requirements.
- Organise a programme of audits, investigations, reviews and monitoring against health and safety standards in both a planned and reactive manner and lead a team of Officers and Advisors to effectively deliver this programme of work.
- Facilitate engagement with health and safety activities across the organisation through various channels such as briefings, presentations, and training sessions.
- Provide line management, support and supervision to a small H&S team.
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About you
We are looking for a proactive, detail-oriented individual who will demonstrate a strong commitment to health and safety standards, possess the ability to effectively engage and train others, and exhibit sound judgment in handling complex situations. You will have:
- Excellent communication skills and the ability to build relationships and influence a variety of different people at different levels.
- Experience of leading health and safety programmes, carrying out audits, investigations, reviews, and monitoring in terms of health and safety.
- Experience of leading and managing staff and motivating them to provide a high standard of service.
- Understanding of the issues faced by people experiencing homelessness and an interest in working for a homelessness charity.
Above all, we are looking for someone who is dedicated to supporting our mission of ensuring the safety and wellbeing of all stakeholders at St Mungo’s.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 5 July 2024
Interview and assessments on: 15 July 2024
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
Fundraising Manager
We have a fantastic opportunity for a Fundraising Manager to become a vital part of a small, friendly and ambitious fundraising team.
Position: Fundraising Manager
Location: Hybrid working – primarily homebased with occasional travel to Maidenhead
Salary: £34,978 per annum
Contract: Full time, permanent
About the role:
The fundraising team raise approximately £400K annually and aspiring to grow by over half a million by 2025. You will be responsible for leading and growing income via the charities Corporate Partnerships and Sporting Challenges. The ideal candidate will have high-level experience in corporate fundraising.
Key responsibilities include:
- Provide excellent account management to some of the charities existing and new corporate relationships.
- Carry out effective prospect research.
- Engage companies in our sporting challenges.
- Nurture effective relationships with corporate partners to achieve the best outcomes for the charity.
- Manage and grow the charities portfolio of challenge events to maximise income from this fundraising stream to achieve and exceed set income and expenditure targets, offering opportunities for engagement, and fundraising across the calendar year.
- Plan and deliver the marketing and recruitment of a range of events, including the London Marathon and other major running, hiking, cycling, swimming, skydiving and ultra-challenges.
- Coordinate and create content for the Fundraising Team communications via social media and digital communications to increase engagement from supporters.
- Create and manage annual budget lines to ensure income and expenditure meet set financial targets to maximise a return on investment.
- Monitor and report on income and expenditure for the relevant budget lines.
- Actively participate in team meetings.
- Attend key fundraising events and annual conference.
About you:
To be successful in this role you will have:
- A proven track record of successfully managing a charity’s corporate partnerships and sporting challenges.
- Good knowledge of the principals of customer service/supporter care and donor development.
- Sound knowledge of GDPR and the impact on fundraising in terms of on-going consent and deletions of donors.
- Significant experience of working within a charity in a similar fundraising role.
- Experience of developing new fundraising products and building a programme of engagement to grow fundraising income.
- Experience of managing events, preferably sporting challenge events.
- Excellent digital skills with experience of using a variety of online platforms, including website editing, image re-sizing, social media, and e-news content creation.
- Experience of using a CRM database to maintain data accurately, and an understanding of how to extract and evaluate information.
- Strong presentation, negotiation and influencing skills with a creative and entrepreneurial outlook.
- Strong project management skills.
- Excellent MS Office skills in the use of email, Word and Excel and PowerPoint.
- Use of social networking sites such as Facebook and Twitter including knowledge of a content management system for updating websites and images.
Other roles you may have experience of could include: Fundraising, Corporate Fundraiser, Fundraising Manager, Regional Fundraising Manager, Fundraiser, Fundraising, Corporate Fundraiser, Events Fundraiser, Corporate Partnerships Manager, Major Donor Fundraiser, Challenge Events, Events Fundraising, Sporting Events Fundraising, Individual Giving, Donor Fundraiser, Corporate Fundraising Officer, Fundraising Executive, Donor Partnerships etc.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Media and Communications Manager
Job Description & Person Specification
Reports to: Deputy Director
Salary: £41,000 per annum, pro rata (£24,600 per annum for 3 days per week)
Contract: 3 days per week (22.5 hours), with flexibility over working hours (core hours 10.00-16.00).
Start date: As soon as possible
Location: This role is based in London at our offices in Tottenham Hale, with possibility of hybrid working at home and in the office (minimum attendance in the office is 1 day per week on average.)
Duration: Permanent
Anti-oppressive statement: Feedback is actively seeking to move through an anti-racist and anti-oppressive journey in every aspect of its work. We acknowledge that the environmental sector is less open to people from under-represented backgrounds, and we are strongly committed to identifying and correcting where we may be perpetuating patriarchal, white supremacist values and other forms of oppression in our organisational culture, partnerships, and community work. We especially want to hear from you if you feel that you have lived experience of power structures preventing you from accessing opportunities like this.
ABOUT US
Feedback is a UK- and Netherlands-based campaign group working for food that is good for people and planet. We want a world where:
· All people have secure access to delicious, culturally appropriate food that is nutritious and does not cause environmental harm
· Global supply chains, farming and fishing contribute to food sovereignty, good livelihoods, mitigate climate change and enable nature to thrive
· Communities have agency to create food economies that are inclusive, equitable, resilient and celebratory
To meet these objectives, we carry out the following activities:
· We delegitimize corporations
· We ideate and advocate for policy change and regulation
· We nurture community agency
· We widen our circle of allies
· We change culture and public discourse
ABOUT THE ROLE
The purpose of this role is to manage all aspects of how Feedback communicates our work to help achieve our strategic goals. This includes centring communities, building our public profile with key audiences including journalists, developing our range of allies, reflecting our understanding of historical injustice in the food system, and fostering an experimentation and learning culture. As Feedback has recently rebranded and changed its name, this role will involve carefully managing the journey of embarking with a new brand.
This role would suit an experienced communications professional who is excited to think deeply about the way communications can support systemic change in the food sector. Experience with managing relationships with journalists and media outlets, identifying and pursuing stories, managing change, and contributing to organisational learning will be important.
Everyone at Feedback is engaged in our journey towards fully embodying the principles of an anti-racist and anti-oppressive organisation, and as Communications Manager you will take the opportunity to think deeply and act on these principles in our approach to communications. Feedback’s activities span communities/grassroots and policy/corporate campaigns and one of our priorities is integrating these two aspects of our work, so an understanding of the reality of working with communities, either professionally or personally, or a willingness to learn, is vital.
As Feedback’s strong media profile is a key aspect of our campaigning success, you will help build this profile and take an organised and proactive approach to identifying story opportunities from across the organisation.
JOB DESCRIPTION
This role is responsible for delivery, alongside colleagues, of two strategic objectives:
PUBLIC PROFILE
By the end of 2025, we will have good public visibility with frequent media impressions and a strong recognized brand, raising awareness of our work, and raising the credibility of our asks amongst diverse audiences
SUPPORTERS
By the end of 2025, a strong and engaged online supporter base will be integral to us achieving our goals through online actions and donations
Alongside this, you will be responsible for ensuring our work at Feedback fulfils our wider strategic objectives to:
· Centre communities in our policy asks, while building support for our campaigns amongst partner communities;
· Demonstrate our impact annually and foster a learning culture amongst our team to enable us to continually improve our effectiveness;
· Build relationships with a range of allies;
· Support Feedback’s journey towards our anti-racism objective.
These responsibilities will be met by:
1. Build and develop Feedback’s media profile (approx 30% of time) by:
a. Building relationships with journalists.
b. Identifying and developing new hooks and stories to pitch to the media from across Feedback’s portfolio of work. Pitching these to key journalists alongside campaigners where relevant.
c. Drafting media materials including pitch documents, press releases and Q&A documents.
d. Preparing colleagues ahead of media interviews.
i. Managing external PR support where relevant.
ii. Supporting key media moments alongside campaigners.
2. To manage Feedback’s brand and public profile (approx. 30% of time) by:
a. Overseeing our communications channels, working with other staff and external consultants to ensure our channels reflect the diversity of Feedback’s work and contribute to meeting our strategic objectives.
b. Fully deliver the roll-out of Feedback’s new brand and its application to every aspect of our communications work.
3. To manage the communications pipeline (approx. 30% of time) by:
a. Acting as a quality control and adviser on all communications outputs from across the team to ensure that form and content are as effective and creative as possible.
b. Thinking and experimenting with the application of our anti-racism and anti-oppressive work to our communications.
c. Managing sub-contractors as necessary to deliver high quality content in a timely manner.
d. Managing the communications budget.
4. Develop a learning system to continually learn and improve on how we do communications at Feedback (approx. 10% of time) by:
a. Monitoring and tracking impact of Feedback’s communications outputs
b. Identifying appropriate indicators which provide opportunities to learn about how we meet our strategic objectives through our communications.
PERSON SPECIFICATION
Essential knowledge and experience:
· Extensive knowledge and experience of using communications to achieve campaign goals.
· Strong understanding of developing and enhancing organisational brand profile
· Experience of working closely with journalists to generate strong media coverage.
· Experience of managing sub-contractors or other external delivery partners.
Essential skills:
· Ability to distil complex topics into accessible and relevant communications materials and other outputs
· Confidence in communicating with journalists and at senior level with Feedback’s partners Excellent digital skills including using social media and other digital platforms to achieve organisational or campaign goals.
· Ability to prioritise under pressure, identify routes to maximum impact and work efficiently.
· Ability to build strong internal and external relationships, give appropriate advice and manage expectations.
- A can-do attitude, flexibility and adaptability, alongside a willingness to pitch in on delivery and help colleagues across the team, recognising that Feedback is a small, nimble organisation with fast-changing priorities.
- Shares Feedback’s values: audacity, collaboration, impact, celebration, solidarity.
Desirable knowledge, experience and skills:
· Experience with change management, for example a rebrand or new website process.
· Understanding of the principles of anti-oppressive practice and their application to communications.
HOW TO APPLY
Please apply via Charity Jobs with a CV and cover letter (no longer than 2 pages) explaining how you meet the person specification and why you would like to work at Feedback. Please view the full job description and person specification for more information.
Deadline to apply: 9am, Thursday 11th July 2024
Successful candidates for interview will be notified by Thursday 18th July 2024.
Interviews will be held on Wednesday 24th July 2024
Please apply via Charity Jobs with a CV and cover letter (no longer than 2 pages) explaining how you meet the person specification and why you would like to work at Feedback. Please view the full job description and person specification for more information.
Deadline to apply: 9am, Thursday 11th July 2024
Successful candidates for interview will be notified by Thursday 18th July 2024.
Interviews will be held on Wednesday 24th July 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are looking for a highly organised programme manager to join our innovative school-based outreach team. You will need to be passionate about resolving educational inequality and have a commitment to raising (and measuring!) outcomes for young people.
Chrysalis East seeks to help young people in Tottenham flourish educationally and make better informed choices about their futures. We want to support more young people to achieve the grades to be able to progress to sixth form ensuring our school is accessible to as many young people locally as possible. Whilst based at LAE Tottenham, we work in partnership with a network of local schools and our programme includes academic enrichment, small group teaching, university preparation and careers guidance.
Our team consists of subject-specialist teachers, careers professionals and recent grads, who together are responsible for designing and delivering innovative and inspiring sessions that ultimately raise confidence and attainment and increase the number of Tottenahm students aiming for ambitious university destinations and exciting careers.
We are seeking an experienced manager to support us in refining and developing our programme offer, think imaginatively about measuring impact and improve how we communicate our work both internally and externally.
LAET is committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. We actively welcome applications from a diverse range of candidates and we welcome applicants with varying part-time requirements..
For more information on the school and the Chrysalis East programme please see our website.
We are looking for the right person to fill this important and exciting role so we will consider full time, part time and term time applications.
Key responsibilities
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Ensure our work is delivering on the objectives of the programme
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Monitor multiple strands through their entire programme cycle in line with budgets
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Amplify the impact of our work at all levels; from primary through to alumni of LAET
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Develop a communications journey to maximise school engagement and share programme successes
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Support the Programme Director and Partnership Teaching Coordinator in setting the strategic direction of the programme
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Support the Programme Director in funder engagement.
Specific tasks
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Manage the communication plan with schools, parents and students and liaise with the Programme Coordinator in delivering that plan
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Oversee the content for social media, bulletins and for the website
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To closely monitor school progress and evaluate the impact of the programme
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Collate and compile funder reports and reports for governors
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Lead on sharing stories from our first Impact Report due this Summer
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Oversee strands of Chrysalis East work to ensure high quality delivery
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Support in the planning and delivery on aspects of the programme, summer schools, event university mentoring schemes
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To provide a high level of support to Chrysalis East team members and partner schools; being organised, professional, and responsive
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Contribute to new staff induction and staff development
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Deliver to a high standard all project actions in line with school policies and procedures, for example safeguarding and GDPR.
Some of the Benefits
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Join an enthusisastic and motivated team
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Access to Beneden Healthcare and Local Government Pension
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Free lunch when you are in the office
Please see the attachment for the full person specification
The client requests no contact from agencies or media sales.
The Operations Manager is responsible for overseeing the design, delivery, and evaluation of Lancashire Youth Challenge's three core programmes: RESTORE, Time to Breathe, and Rise to the Challenge. This role ensures the smooth and effective administrative and financial operations of the charity and acts as a deputy for the Chief Executive Officer when necessary.
Primary Duties and Responsibilities
Programme Management
·Lead and manage Project Coordinators & Facilitators, ensuring high standards and budget compliance.
·Ensure projects are properly documented and evaluated in line with contractual and funding requirements.
·Serve as the primary contact for partners, clients, referral agencies, parents, and guardians, ensuring effective communication.
·Collaborate on the recruitment of young participants for all programmes.
Line Management
·Facilitate regular supervision meetings with Project Coordinators & Facilitators.
·Manage and facilitate regular team meetings with core and freelance staff.
·Oversee the management of Volunteers and Work Placements.
·Hold contractual responsibility for freelancers and visiting practitioners.
Administrational
·Oversee daily administrative operations of the charity.
·Manage external communications, including website and social media.
·Act as the main liaison with the landlord and attend venue management meetings.
·Compile robust evaluation documents and impact reports.
Financial
·Support the CEO in preparing financial reports for Trustees, funders, and partners.
·Manage daily financial tasks, including reconciliation, invoicing, and liaison with accountants and the Treasurer.
·Help prepare budgets for funding applications and reports.
·Co-manage the Investor and Sponsor programme.
Governance
·Ensure systems and structures support the Board of Trustees in fulfilling their statutory responsibilities and effectively managing the charity's affairs.
·Prepare reports and papers for Trustee and annual general meetings.
·Work with the CEO and Chair of Trustees on the development and management of a Youth Board.
·Attend and present at Trustee meetings when required.
General
·Attend regular supervision meetings with the CEO.
·Complete required training in Safeguarding, Mental Health First Aid, and Emergency First Aid at Work.
·Abide by all company policies and procedures.
·Report safeguarding concerns immediately to the Designated Safeguarding Officer (CEO).
·Engage in Continuous Professional Development (CPD) opportunities.
·Work flexibly, including evenings and occasional Saturdays, to meet the charity’s needs.
·Assist in delivering other LYC projects and activities as needed.
·Act as deputy for the CEO when required.
Person Specification
Essential Criteria
A demonstrable passion for working with, supporting, and empowering young people.
A Level 5 or above qualification (ideally in a relevant subject) or significant work experience.
At least 3 years management experience, preferably within the youth charity sector.
Proven administrative skills and proficiency with Microsoft Office 365, CRM systems, and accounting tools like Xero.
Significant project and people management experience.
Experience in managing partnerships with diverse organisations.
Excellent communication skills, both verbal and written, and proficiency in online communication.
Financial management experience.
Understanding of safeguarding policies and procedures.
Willingness to be flexible and responsive to the evolving needs of the charity.
Desirable Criteria
Experience in the development and management of youth programmes.
Proven ability to compile evaluation and impact reports.
Marketing experience.
Familiarity with budget preparation and financial reporting for non-profits.
Experience in managing investor and sponsor relationships
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about building impactful relationships? Do you want to help shape a growing community of leaders focused on solving problems of poverty in the United Kingdom?
In the Community Manager role, you will focus on building offerings and opportunities that support our UK Fellows to accelerate and sustain their impact. Your day-to-day work will range from listening and talking with Fellows to delivery of events and initiatives. The role is full of autonomy and creativity, and we are looking for a self-starter who has experience building communities and delivering impactful communications.
You will report to the UK Programme Director and work closely with the UK Programme Manager and Acumen Academy's global community & marketing teams.
Your key responsibilities will be:
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Build & manage relationships with UK Fellows to understand their needs and inform our support strategy
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Design & deliver engagement and communications initiatives e.g. Fellows newsletters, regular and tailored touch-points
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Understand & facilitate value-add connections and opportunities e.g. connections to mentors, experts, funders
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Design & deliver community initiatives that extend connection, knowledge and skills e.g. running in-person events, online workshops
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Design & deliver engaging communication campaigns that amplify and elevate the impact of Fellows e.g. writing case studies, blog posts, social media, public newsletters
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Track & evaluate the engagement and effectiveness of support initiatives e.g. feedback loops, data collection, impact reporting
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Build & manage partnerships with external partners e.g. event partners, media outlets
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Work in partnership with Acumen Academy’s global community and marketing teams to extend global opportunities, share learning and create consistent messaging
Qualifications and skills:
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You have a strong track record of delivering community initiatives that engage and bring value to an audience e.g. in-person events, online workshops, mentorship programmes
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You are a strong written communicator who takes pride in creating content that tells an impactful story - and can point to a portfolio of newsletters, blog posts, and case studies
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You are always using data to learn and refine, and people often tell you that you have a strong eye for detail
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You are a highly organised self-starter who turns ideas into action with an ability to manage competing priorities across a range of different tasks
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You have a strong track record of building relationships with a diverse range of internal and external stakeholders - such as charity and social enterprise CEOs, global colleagues, corporate partners
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You are committed to changing the way the UK tackles poverty, and aspire to live by our values: generosity & accountability, humility & audacity, listening & leadership, integrity & respect
Other nice to haves (not required):
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You have experience designing and executing public events online and in-person
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You are confident with Canva or using portions of the Adobe Creative Cloud (Photoshop, Illustrator)
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You are confident using online communication tools, such as Hubspot, to manage social media
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You are confident using digital tools to create surveys, conduct analysis & synthesise information
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You have an understanding of the UK social sector built from first-hand experience supporting social leaders
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You have a background working in a fast-paced environment with purpose-driven organisations
About UK Acumen Academy
UK Acumen Academy is a regional partner of Acumen Academy, the world's school for social change. At Acumen Academy, entrepreneurs learn the hard skills required to build scalable solutions to poverty and hone the harder skills of moral leadership to reimagine and build a better world. Acumen Academy has over 600,000 online course-takers and a global community of over 1,600 Fellows who are leading solutions that redefine the future of food, education, healthcare, workforce development, and more.
UK Acumen Academy exists to identify extraordinary leaders committed to solving problems of poverty in the United Kingdom, and equip them with the knowledge, skills, and community needed to deepen their impact. In 2020 we launched the UK Acumen Fellowship - a reflective, cohort based leadership programme. On completing the programme, Fellows join “The Foundry”, a diverse community working across sectors and geographies to build a world based on dignity. As part of their lifelong accompaniment, they gain access to capital, coaching, and on their journey to creating social change.
Today we have 65 UK Fellows, who are Founders, CEOs and senior leaders building innovative solutions that have impacted over 1.4 million lives. We are a small organisation with big ambitions to scale the impact of this remarkable community, offering the right candidate a great opportunity for personal and professional growth.
Employee Benefits at UK Acumen Academy
We care about our people and giving them the things they need to succeed, and we are passionate about UK Acumen Academy being a great place to work. Wherever possible we aim to give each person responsibility to choose when and where they work, and to find the right balance between team-based and home working. We have shared office space in Somerset House, and for those working at home we’ll provide you with a laptop and an allowance to get yourself set up. Our pro-rata benefits include:
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Flexible working
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33 fully flexible holiday days (including the 8 UK bank holidays)
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£600 annual budget for learning and development
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Access to all Acumen Academy’s online courses free of charge
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Monthly in-person team days
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Monthly working-from-home allowance
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Enhanced maternity and paternity leave
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3% employer pension contribution
How to apply
Please note we are only able to accept applications from candidates who have the right to work in the UK.
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Stage 1: Submit your online application (tell us what you can do)
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Stage 2: Invited to a video interview with UK Programme Manager, with a a short case-study exercise to complete ahead of the interview (show us what you can do)
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Stage 3: Invited to an interview with the Acumen Academy team
We are committed to building a community that represents the remarkable diversity of the UK. We know that means we have to make an intentional effort to understand and accommodate people’s different needs. If you’ve read this far, and you like the sound of the job, but you would need adjustments to be made to support you to apply, interview or join the team – please get in touch with us.
If you apply, we will process your personal data for recruitment purposes only and in accordance with our Privacy Policy.
The client requests no contact from agencies or media sales.
We are recruiting for a Communications Manager who will report to the Head of Advocacy & Communications and work closely with others in the team including one direct report.
The Advocacy & Communications Team works to support all area of our work including our Stop It Now helpline and programmes, our Shore website and support for young people, our paid services including training, assessments, intervention and consultancy as well as our advocacy, fundraising, research and teams in Scotland and Wales.
You will be responsible for project managing communications for our different services, teams and brands. You will develop, manage and deliver communication plans for these areas, working with operational colleagues to make the most of their expertise.
You will lead proactive reactive national, regional and trade press engagements across the charity. This includes a high-profile national campaign and several other projects vital to our success, identifying and developing newsworthy angles.
You will maintain existing relationships with journalists and build new ones to raise support of our work and advocate for the importance of preventing child sexual abuse. You will support and develop the skills of our spokespeople and work with case studies to make sure their stories are told in a sensitive and engaging way.
You will also be responsible for our blog posts and growing that audience proactively finding opportunities to shine a ilght on all areas of our work.
About you
Our ideal candidate will be a communications all-rounder. You'll be a great project manager, able to plan and stick to timeline, understanding how to bring in and get the mot out of everyone involved.
You'll be at home working with journalists, spokespeople and case studies. You will be energetic and proactive to find, shape and sell stories.
You'll be on board with our mission to prevent child sexual abuse through working with people who have committed it or are at risk of doing so, plus the families and professionals around them.
What you'll get from us
It's a busy year for us as we start to develop our new 5-year strategy, overhaul our websites, embed our new brand and identity that was launched last year and deliver a high performing national multi-channel campaign that makes a difference to society and individuals and protects children.
Your skills will rapidly develop as you work on and link up several areas of communications, working out how best to speak to our varied audiences about the importance of a topic that might not be obvious to them.
We have a strong media preence that we want to expand with a renewed focus on less well known areas of our work. Supported by an experienced team and expert spokespeople, you'll be the leader who makes that happen.
We offer hybrid working with a minimum of 2 days working from the office. We offer a NEST pension, 25 days annual leave rising to 30 days (plus statutory bank holidays) after 5 years' service, up to 5 days learning and development per year to make sure you stay on top of your game, an employee assistance programme and the option of Benenden medical cover.
The client requests no contact from agencies or media sales.
Are you passionate about using your professional financial skills and experience to create meaningful impact with marginalised communities? Are you ready to bring your initiative to contribute to the growth of a small, dynamic charity, whilst also learning and growing professionally too?
Please note this permanent full time position being offered on a hybrid basis. Part time (4 days a week) will be considered.
Prospectus is thrilled to be working with London Gypsies and Travellers for their new Finance Manager.
The Finance Manager will lead all aspects of financial management from budgeting, accounting and compliance, financial management of grants, to reporting to the Finance Committee to support the Board of Trustees and leadership with financial planning and decision making.
Finance is the core of the role; however, you will also use your data management and organisation skills to help us maintain and develop workflow and data management systems and processes and oversee other core operational functions delivered by their Business Operations Administrator.
To be considered for this role you will have significant experience in a finance role and ideally be part or fully qualified. The right candidate will have experience of delivering and managing all core finance and accounting processes to support budgeting, reporting, sound financial management and decision making. You will have the ability to record, analyse, and present financial data clearly and accurately.
The ideal candidate should be enthusiastic, self-driven, and proactive in seeking solutions. Excellent relationship-building and communication skills are crucial, along with effective project management abilities to prioritise and meet objectives efficiently.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.