Relationship Management Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Temwa is seeking a dynamic Fundraising & Development Manager to lead and expand our charity's fundraising efforts. The ideal candidate will be experienced, confident, and honest, with a deep passion for international development.
Key responsibilities of the role include:
- Overseeing the fundraising team, including the Programme & Trust Officer who supports grant applications and reporting, and the Fundraising & Events Coordinator who supports individual giving, events, and trading.
- Managing the Communications Officer to provide information for PR, marketing, and promotion of fundraising activities, as well as to highlight Temwa’s work in Malawi.
- Growing and developing the current fundraising programme, with a focus on individual giving, institutional funding, as well as trust & foundations.
- Leading the expansion of corporate fundraising, particularly through the Carbon Balance Programme.
- Managing the daily operations of the UK fundraising office.
- Creating and updating the fundraising strategy, including planning and forecasting fundraising activities.
This is a thrilling opportunity for an experienced professional to leverage their skills and entrepreneurial spirit to increase income for a dynamic and growing international development charity. The role also involves enhancing the profile of an innovative organization delivering amazing and impactful programmes in Northern Malawi which really make a difference and bring about lasting change.
Additionally, the Fundraising & Development Manager will serve as the deputy to the Managing Director when the MD is not in the UK office (eg in Malawi, on annual leave, or unwell).
About Temwa
Temwa is a Bristol-based charity committed to empowering remote communities in Northern Malawi. Our goal is to harness the power of bringing communities together to support community-led development. We partner with hard-to-reach communities in Malawi, empowering local people to end poverty and transform their own futures. At the same time, we inspire local communities in the UK to come together to help bring about this change. We have been working in Northern Malawi for over 20 years, and our work currently includes sustainable agriculture, forestry, health and education programmes.
Principles of Temwa
● Community-driven – Temwa’s decisions are made by the community
● Working towards long-term self-reliance
● Commitment to sustainable development
● Belief in inclusive communities
● Working together with integrity, openness, mutual accountability, and professionalism
We have a highly skilled team of 30 full-time employees in Malawi implementing this work, based out of two offices in the Northern Region. Our UK office in Bristol comprises a small fundraising and operations team of seven staff (two team members are full-time, all other team members are part-time), 3-5 regular volunteers and interns, and a wider family of volunteers and supporters.
Temwa UK has an experienced and high functioning board of Trustees who are very engaged. The board member who oversees the fundraising portfolio is very active, providing support to the Fundraising & Development Manager and the fundraising team as a whole.
Key Roles and Responsibilities
1. Managing the fundraising strategy and donor relations with oversight of the fundraising office
- Develop, implement, monitor, and evaluate the charity’s income generation strategy, ensuring targets are achieved.
- Align the fundraising strategy with the communications and marketing strategy.
- Act as the organizational expert on income generation, leading the team to expand all relevant fundraising streams.
- Maintain and enhance current income streams, including trust fundraising, corporate fundraising, high value donors, and individual giving.
- Maintain relationships with key donors and their specific requirements.
- Collaborate with the Programme Advisor and Programmes Director in Malawi to align community needs with donor priorities.
- Lead, research & review the opportunities to apply for institutional funding with the Programme Advisor.
- Manage donor relations and communication with the Managing Director, Programme Advisor, and UK fundraising team.
- Contribute to donor reporting and distribution donor reports, and ensure compliance to donor-relevant obligations with the Programme Advisor.
- The Fundraising & Development Manager will report directly to the MD and Board of Trustees.
2. Providing leadership to and managing the fundraising team
- Develop, coach, inspire, and motivate the team to achieve their objectives and grow their skills.
- Conduct regular one-to-ones with direct reports, ensuring effective performance management with timely appraisals.
- Ensure team members have clear work plans and objectives.
- Champion best practices in particular with use of the database, ensuring all legal and compliance standards are met and, where possible, exceeded in fundraising and marketing activities.
- Recruit key fundraising team members as needed.
- Support the fundraising team in designing and managing effective marketing and communications strategies.
- Facilitate effective internal and external communication, sharing information, successes, and best practices.
3. Growing income streams
- Lead and manage all fundraising areas in the UK office, ensuring targets are met.
- Develop and manage comprehensive budgets, providing performance information to the Senior Management Team and Trustees.
- Ensure effective management of the donor journey for all contacts.
- Research and develop business cases for new income generation areas to drive sustainability.
- Implement and evaluate new income generation projects.
- Cultivate and maintain relationships with significant supporters, making effective asks to maximize income.
- Adhere to best practices and embed a culture of learning within the organization.
- Develop and implement a strategy to increase corporate fundraising through the Temwa Carbon Balance Programme.
- Grow and develop SME and corporate partnerships with support from the Managing Director and Fundraising Trustee.
- Develop and implement a strategy to increase corporate funding, individual giving, institutional funding and trust & foundation funding.
- Lead on all grant applications, including trust & foundation and institutional.
- Manage individual giving campaigns and online activities with support from the fundraising team.
- Source individual stories and images, brief internal and external teams, and write copy as needed.
- Ensure adherence to the individual giving strategy to increase income in this area. ?
4. Senior management
- Collaborate with the management team to reach key audiences and achieve strategic goals.
- Provide strategic direction for fundraising and communications, nurturing team members to develop their skills.
- Ensure all parts of the organization understand income generation and fundraising.
- Represent the charity externally.
- Provide advice and guidance to colleagues and Trustees.
- Play an active role in updating the organization’s strategic plan and shaping the charity's future direction.
· Serve as the deputy to the Managing Director when the MD is in Malawi or on annual leave.
5. Policies and procedures
- Develop and improve relevant policies for the organization.
- Evaluate and suggest improvements for systems used to support fundraising
- Create procedures to enhance the efficiency of fundraising activities.
Experience, Qualifications, and Requirements:
The ideal applicant would have the following attributes
· Experience of working in a senior fundraising role
· Certificate or diploma from the Institue of Fundraising or similar
· Track record of setting and achieving fundraising income targets
· Experience of managing people
· Experience of working within small and large NGOs or charities
· Ability to write compelling bids/business cases and reports
· An understanding of trust fundraising
· Excellent written communication and IT skills
Further strengthening the application would be
· Excellent understanding and use of social media
· Experience of leading and managing fundraising departments
· Experience of working within an international development charity
· Experience of marketing and communications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Overview:
Headway Black Country (HBC) is a charity organisation dedicated to supporting individuals affected by acquired brain injury. With a focus on providing essential services and support, we aim to improve the quality of life for brain injury survivors and their families in the Black Country region.
Why Our Work is Needed
Acquired brain injuries can have profound and lasting impacts on individuals, often affecting their independence, cognitive abilities, and overall well-being. At Headway Black Country, we recognise the critical need for specialised support services to assist brain injury survivors in their recovery journey and help them rebuild their lives.
Vision
Our vision at HBC is to create a community where individuals affected by acquired brain injury receive comprehensive care, support, and opportunities for rehabilitation to lead fulfilling and meaningful lives.
Mission
Our mission is to empower brain injury survivors through tailored support services, advocacy, and awareness initiatives. We strive to be a beacon of hope and resilience for those navigating the challenges of acquired brain injury.
Values:
- Compassion: We approach our work with empathy, sensitivity, and understanding towards the needs of brain injury survivors.
- Collaboration: We believe in the power of teamwork and partnerships to create meaningful impact and positive outcomes.
- Empowerment: We are committed to empowering individuals to regain independence, confidence, and a sense of purpose.
- Innovation: We embrace innovation and continuous improvement to enhance our services and support for those we serve.
Job summary
The Business Development Manager (BDM) will work closely with the Chief Officer (CO) to grow the business activities of Headway Black Country (HBC).
The BDM's core purpose is to work with the CO, members of the Senior Management Team (SMT) and the Board of Trustees to identify and develop new business and funding opportunities, to enable HBC to meet our charitable objectives, specifically regarding the key themes of:
- Providing support: Offering practical advice, emotional support, and rehabilitation services to individuals who have experienced a brain injury, as well as their families and caregivers.
- Raising awareness: Increasing public understanding and awareness of brain injuries, their causes, and the impact they can have on individuals and their families.
- Promoting independence: Helping individuals with brain injuries to regain their independence, develop skills, and improve their quality of life through various programs and services.
You will provide support to the CO in the identification of opportunities, development, and submission of proposals, and managing the bid/tender processes from scoping through to implementation:
- To secure income from a range of sources to support the Strategic and Business Plans of Headway Black Country.
- To lead on the development of a range of new business opportunities.
- To build relationships with a range of key stakeholders to better position the organisation.
KEY TASKS
- Gain a full understanding of all areas of Headway Black Country to enable post-holder to identify and develop new opportunities.
- To undertake a market analysis to identify opportunities for growth, and to lead on the development of appropriate business products and services as agreed with the CO.
- To identify opportunities for service development through new funding streams, partnership, and commissioning opportunities.
- To lead on the management and preparation of funding bids, tenders, business proposals.
- Coordinate the implementation of agreed new projects and help to develop monitoring plans, and co-ordinating reporting arrangements.
- To develop positive relationships with a range of stakeholders providing funding to charities to raise awareness and promote HBC within the Region.
- Build relationships and partnerships and pursue funding avenues to realise new service activity in line with HBC charitable objectives.
- Implement and lead HBC Fundraising Committee and developing the organisation's funding strategy with the Chief Officer and Board of Trustees.
- Input into the website/ marketing materials to include new and potential development ideas.
- Collaborate and work as part of the management team on agreeing what Business Development Plans progress/ track and communicate progress and recommendations.
To be successful in this role you will:
- Possess a proven track record (2 to 3 years or more) of leading successful applications to grant makers and charitable trusts.
- Have experience in corporate fundraising and donor stewardship.
- Have experience of a broad variety of business/ fundraising opportunities relevant to the charitable sector.
- Have proven experience of developing and maintaining excellent relationships with key stakeholders to deliver tangible results.
Other Duties
- To attend appropriate training sessions and meetings, as required.
- To contribute to monitoring and audit procedures to assess and review the effectiveness of all services and the benefits to clients.
- To actively promote Headway Black Country, the services provided by the organisation, its mission statement, aims and objectives.
- All Headway Black Country employees and volunteers are required to comply with relevant Health and Safety legislation and Headway Black Country policies relating to Health and Safety and Risk Management. In particular, they have a duty to:
- Take reasonable care of both their own and others’ health and safety
- Report any adverse incident (including near misses)
- any concerns regarding both general health and safety and the well-being of clients and staff
- Undertake or participate in risk assessment, as appropriate
- Comply with relevant legislation and/or directives from relevant external organisations, such as the Health and Safety Executive
- To use facilities and equipment provided in the interests of health and safety in an appropriate manner, in order to minimise risk and avoid compromising health and safety. This includes not intentionally or recklessly misusing facilities and equipment.
This job description sets out the main duties associated with this post. It is assumed that carrying out additional duties, which may be allocated from time to time by the Chief Officer, are not excluded simply because they are not listed.
Duties of the post could vary from time to time as a result of new legislation, changes in technology or policy. In this event, appropriate training will be provided.
Headway Black Country has a No Smoking Policy
Terms and conditions
Job Title: Business Development Manager
Hours: 30 hours per week (with occasional evening and weekend work)
Contract: Permanent
Reports To: Chief Officer
Direct Reports: No direct reports
Salary: £28,378 – £32,432 (FTE £35,000 - £40,000)
Pension: 3% employer contribution and 5% employee contribution
Holiday: 26 working days (plus bank and public holidays), rising to 27 working days after 2 years’ service; and to 28 working days after 5 years’ service (pro-rata for part-time hours)
Location: Headway Black Country, Martin Hill Street, Dudley (plus regular travel around the Black Country)
Headway Black Country is an equal opportunities employer. We value diversity and welcome applications from all sections of the community.
We are dedicated to encouraging a supportive and inclusive culture amongst the whole workforce. It is within our best interest to promote diversity and eliminate discrimination in the workplace.
Our mission is to empower brain injury survivors through tailored support services, advocacy, and awareness initiatives.
The client requests no contact from agencies or media sales.
Do you have a passion for environmental sustainability? Are you skilled in identifying and implementing improvements to business practices? Are you looking for an opportunity to utilise your contract negotiation and relationship management skills? If you are looking for the next step in your career, this could be the opportunity to broaden your operations or office management experience and perform a vital role in helping us to achieve our mission.
This is an exciting time to join us at the Medical Research Foundation, where we have recently launched our new five-year strategy. We are looking for an Operations and Office Manager to help us achieve our mission to drive the life-changing advances of tomorrow, by laying the foundations for ground-breaking new discoveries today. Reporting to the Director of Governance and Operations, you will play a crucial role in the delivery of our operations and office management, and in our delivery of our environmental sustainability strategic objectives.
Your main responsibilities will be:
- Designing and implementing policies and practices which put environmental sustainability at the forefront of our business operations; championing environmental sustainability practices across the organisation
- Identifying and delivering business-wide operations efficiencies by refining existing, and establishing new, business policies and processes
- Overseeing the day-to-day management of the office ensuring it is an efficient, safe and pleasant working environment for staff and visitors; liaising with the building management company and the IT service provider; troubleshooting or escalating IT and building-related issues as they arise
- Managing external service provider contracts, including procuring and negotiating new contracts where required
- Ensuring a first-class customer service experience for those contacting the charity
- Line management of two members of staff.
We would like to hear from you if you:
- Have a commitment to OR experience in developing environmental sustainability practices
- Have significant experience working within an operations role OR an office/facilities management position
- Have experience in identifying and implementing business improvements through contributing to the development of policies and procedures
- Are able to build and maintain effective working relationships with suppliers and other key stakeholders
- Have experience of training, motivating and managing people
- Have a sufficient understanding of IT matters and terminology (as a user) so that you can effectively liaise between users and the IT service provider
- Have an eye for spotting potential issues and taking action where needed, within the office environment
- Are solutions-focused and target-orientated, with the ability to see the bigger picture
- Are able to think and plan strategically, combined with a keen eye for detail
- Are confident in bringing appropriate challenge to behaviours and established practices
- Able to bring a sense of ownership to ensuring the office is well maintained and an enjoyable work environment
We will offer you
We will offer a salary of £45,000 - £48,000 for a full-time 36-hour week and double-matched pension contributions up to 10% max employer contribution. We offer 30 days of annual leave plus bank holidays (pro rata) per year, excellent financial, health and social benefits and an opportunity to join a dedicated team making a difference to human health.
We value spending time working in-person to develop strong connections with each other and with our mission. As the role will be responsible for overseeing the day-to-day management of our office in Central London, it will be suited to somebody looking for a position that is predominantly office-based, although there will be opportunities for remote working.
Visit our website for further information and details of how to apply.
The client requests no contact from agencies or media sales.
Social Media Manager
Contract: Permanent, full-time, 35 hours per week
Salary: £43,668 - £45,851 with excellent benefits
Location: London, UK.
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.
About WaterAid:
Want to use your skills in social media management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Social Media Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Digital Content and Experience Team are a group of experts who manage WaterAid's owned digital channels and content. From compelling emails, to thumb-stopping social media content, to finely crafted web content - we're all about telling stories and creating experiences online that raise awareness, inspire brand love and stimulate action.
About the Role:
As our Social Media Manager you'll have an exciting, busy and creative role. You'll be the owner of our social media channels, responsible for bringing our strategy to life and working with lots of other teams to ensure the best use of social media to achieve wider organisational goals too.
Some of the highlights:
- Working with talented comms professionals across the world to find, develop and produce stories about our work.
- Using your creativity and deep knowledge of social media to make content that is entertaining, educational and inspiring.
- Covering iconic events and partners, like Glastonbury Festival, The Championships at Wimbledon and the London Marathon.
- Collaborating with famous friends and talented creators on shared content that will get WaterAid's message in front of new audiences.
- Owning the delivery of social media campaigns to support key fundraising appeals, brand awareness moments and mass campaigns.
- Strolling through the office in a toilet costume from time to time.
About You:
You'll need to know social media inside out, be able to think fast on your feet and be happy to get stuck into making all manner of content as part of a small but mighty team.
We're looking for someone with:
- Experience of content creation, especially assets and video for social media.
- Extensive experience in channel management and using management platforms (such as Brandwatch, Later, Sprinklr etc).
- The ability to manage stakeholder relationships globally, influence effectively at all levels and work collaboratively as part of a matrix structure.
- The ability to self-manage, innovate for continuous improvement and respond creatively to emerging trends and technology
You'll also ideally have video editing experience and would be comfortable presenting in front of camera, although these skills aren't necessary.
Closing date: Applications will close at 23:59 on 17th July 2024. The first round of interviews, held virtually, will be the week commencing 22nd July 2024. The second round of interviews will be week commencing 29th July 2024.
How to Apply:
To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Communications and Business Development Manager
Salary:£35,235- £38,538 per annum + 6% pension
Employment type: Permanent contract
Hours:36 Hours per week
Location: North London including hybrid working
Closing date: 15 July 2022, 12noon
Interviews: 24 July 2024
Do you thrive in a dynamic environment where communication and business development go hand in hand? Are you passionate about creating positive social change?
The Bridge Renewal Trust is a forward-thinking charity dedicated to reducing heath inequalities and creating healthier, safer and stronger Haringey communities. Established in 2009, we have grown from a team of 3 to over 55 staff members, supporting over 20,000 people annually with a turnover of approximately £3m.
We are seeking a talented and ambitious Communications and Business Development Manager to join our senior management team and play a pivotal role in driving our strategic objectives in communications, impact measurement, marketing, and fundraising.
Working with our Head of Healthier and Stronger Communities, you will develop and implement comprehensive communications strategies to enhance our brand awareness and stakeholder engagement; support our wider business development by researching and attracting funds from charitable trusts, foundations, and various funding bodies, ensuring the growth and sustainability of our work; and work with our senior management team to monitor and evaluate the impact of our programmes, effectively communicating outcomes to stakeholders.
First and foremost, we are looking for an ambitious and competent professional who is: passionate, self-starter and strategic in their thinking yet pragmatic in delivery; experienced in communications and income generation; understands impact measurement; has strong people skills, is a confident communicator and has the ability to write compelling narratives; and is excellent at problem solving.
We operate flexible working practices, and the post holder can utilise hybrid working arrangements as appropriate.
Are you ready to bridge the gap to a healthier and safer Haringey? This is your exceptional opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.
For a full job description, please visit the Bridge Renewal Trust website.
The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.
Company registration No: 06949568, Registered Charity No: 1131941
The client requests no contact from agencies or media sales.
We're looking for a CQC Registered Service Manager to join our Luton Road Service in Newham.
£42,000.00 - £45,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The Service Manager will be responsible for the operations of a specialist supported living service which support up to eleven residents with Learning Disabilities, Autism, complex behaviours and/or physical health needs. The role will provide line management for a Team Leader and support the team, ensuring that compliance with organisational, legal regulations and those of the local authority are adhered to. The successful candidate will be responsible for the quality of support provided, ensuring excellent quality of life for customers and a good working environment for colleagues. The role will require the individual to be the CQC registered manager for the service, making the person the accountable person with the Care Quality Commission, as well as with commissioners and key stakeholders.
The role will also require the individual to embed a Capable Environment in the service/s and a Positive Behaviour Support (PBS) approach through coaching and leadership. Co-production and a person-centred approach are essential to this role.
Regular working hours will be Monday - Friday, 9.00 - 17.00, however flexibility will be required.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
For a full job description, please visit our website
What you'll do:
Ensure the customer is central in their support and a co-production model is promoted.
Work with teams to support data driven decision making and reduce incidents, promoting quality of life and high levels of participation in meaningful activities
Work to the principles of STOMP
Lead on assessments of complex needs referrals
Monitor the delivery and assess effectiveness of Behavioural Support Plans
Responsible for managing and allocating customers to support staff (casework management)
Lead on quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
Promote a person-centred culture and co-production
Lead on improvement action plans following quality audits and inspections and ensure improvement plans are prepared, monitored, complied with and improvements embedded
Effective management of any safeguarding incidents and appropriate escalation of any emerging risks
Promote safe, consistent and predictable environments, in line with the Capable Environments framework
Promote understanding of the rationale of a Behavioural Support Plan, Capable Environments and its uses
Using sound financial and accounting principles, manage and analyse contract budgets to deliver on corporate and local contract financial targets
Ensure improvements in services result in sustained financial and performance delivery
Support the filling of voids
Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
Be a role model to the team and establish clear roles and effective teamwork, always ensuring a person-centred approach
Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
Coach employees in having a person-centred approach
Address employee relationship issues in a prompt manner
Lead on safeguarding, recruitment and contractual issues with the funding authority
Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
What you'll bring:
Essential:
Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Have operational management experience in social care
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Hold a relevant RMA/NVQ Level 4 or other business/management qualification
Excellent IT skills
Desirable:
PBS training or experience working within the PBS framework
Have relevant professional memberships and/or specialist qualifications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hope for the Future is a Sheffield based charity which works to support constituents across the UK to secure greater and more ambitious action on climate change from national and local government - across all levels - by having effective conversations with their elected representatives.
With a strong vision, supportive working culture and the drive to make an impact, our team, who are located all across the UK, operate nationally at a grassroots level, linking constituents with their MPs and councillors, delivering training workshops and holding events. Our vision is to see politicians of all political persuasions joining together with communities across the UK to take decisive action on climate change.
About the role
We are seeking a Partnership Manager experienced in winning, developing and managing funding relationships (trust and foundations, corporate and paid delivery partnerships).
Reporting to the Director of Income Generation, HFTF’s Partnership Manager will be an integral part of the Fundraising team responsible for growing and managing our partnerships, driving the charity forward, increasing impact, securing increasing and sustainable funding and engaging increasingly wider and more diverse segments of society, in our work - equipping citizens across the UK with the tools they need to have effective and impactful conversations with their local politicians on climate change and nature.
Combining exceptional fundraising knowledge and an ability to think innovatively and strategically, this role will be essential to establishing new funding from trusts and foundations, corporate and paid delivery partnerships and stewarding these towards longer term support for our vision - that together, communities and politicians secure a healthy planet for all.
Terms and conditions
Hours: Full time (35 hours) with the option for flexible working.We’d be open to a part time role for the right candidate. The role may require some evening and weekend work.
Pay: £33,920 - £37,736 per annum, plus £3k London Weighting for staff who live in the qualifying postcode areas.
Accountable to: Director of Income Generation
Benefits: generous 30 days annual leave (incl extra days for low carbon travel) plus 8 statutory bank holidays, employers’ Pension Contribution, Bike to Work Scheme, Season Ticket Loan Scheme, Well-being support, flexible working, hybrid working, enhanced maternity pay.
Location: Either our Sheffield office (Head Office) or remote anywhere in the UK.
National travel as required. Home-working/hybrid-working options/flexible working options can be agreed in line with the HFTF home-working/hybrid-working policy.
Contract type: Fixed term 12 month contract with opportunity to extend should funding allow.
Our mission is to equip people across the UK with the tools they need to have effective conversations with their local politicians on climate change
The client requests no contact from agencies or media sales.
As Grants & Development Officer you will work closely with the Management Team and be responsible for the successful grants and fundraising activity for core and project-based work, as well as developing new income generation opportunities.
Grants, Fundraising and Other Income Generation:
· Undertake regular prospect research to identify potential funding streams and prioritise opportunities based around local, community, and organisational need.
· Work with the Management Team, to identify, apply for and secure funding through appropriate and successful grant and tender applications.
· Maintain and strengthen relationships with current and future sponsors and supporters, including funding organisations and partners.
· Work with the Board and Management Team to help diversify our income sources to enable the organisation to continue its growth and demonstrate sustainability.
· Scope alternative / additional sources of funding, such as corporate sponsorship and membership opportunities.
· Research and develop new income generation opportunities, such as the setting up of a profit-making business(es) that donates its profit to the charity.
· Maintain and manage effective electronic records in support of all fundraising and grant application duties.
· Work with the whole team and beneficiaries, to write up appropriate case studies to support income generation.
· Co-ordinate and develop a rolling programme of community fundraising and awareness raising events as well as beneficiary involvement initiatives.
Supporting Strategic Development:
· Analyse and understand the organisation’s existing goals, vision, and priorities so new initiatives are in alignment in order to guide and recognise the journey of Middleport Matters.
· Regularly review the projects, initiatives, and priorities of the organisation, and analyse them against our strategic aims to ensure they are aligned.
· Regularly review the strengths and weaknesses of Middleport Matters and thereby our capabilities, that are significant to our current and future growth (e.g. SWOT analysis).
· Conduct research (locally and nationally), to comprehend the organisation’s strategic options for the future and the business environment that we are situated within (e.g. PESTLE analysis).
· Provide analysis and recommendations around the structure, growth, and direction of the organisation, that are creative, challenging, realistic, and focused (using relevant data, business models, and statistics in order to regularly report on the current position of the business).
· Work with the Board and Management Team to support the continued development and implementation of the organisation’s strategic plan, business plan and operational plan.
· Develop and maintain relationships with other non-profit leaders, for example, looking for opportunities to partner with other organisations to serve the community.
· Work with leaders in the business and government world, cultivating long-term strategic partnerships or donor relationships to increase the organisation's effectiveness serving unmet needs.
· Produce and continually review a Risk Register to identify, assess and implement measures to control the key risks to the organisation's people (participants, staff, management, volunteers), property, finances, goodwill and image, along with their quantification of each risk and the action being taken to manage it.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are very excited to be partnership with the Royal Institution to support the recruitment of a Trusts & Foundation Manager on a permanent basis.
This role offers a hybrid working pattern, coming into the London office 2 days/week.
The Royal Institution (Ri) has been connecting people with science for over 200 years. Founded in 1799, the Ri has inspired generations of scientists whose discoveries have helped shape our modern world. The Ri has a clear vision that ‘Science is for Everyone’ and it is their belief that everyone should have equitable access to science.
Together, we are looking for an ambitious Trusts and Foundations Manager to cultivate and develop relationships that will enable the Ri to achieve their strategy as they pursue new projects and reach more beneficiaries.
The role is key in maximising income from charitable trusts and foundations, collaborating across the Ri to develop innovative and compelling proposals, delivering excellent account management and stewardship to existing donors, and identifying, researching and engaging new prospects.
You will develop cultivation strategies for current and prospective charitable trusts and foundations and research relevant trusts and grant making bodies to prepare, write and submit applications. You will use your outstanding relationship building skills to build relationships with Trust and Foundations that are new or lapsed and create opportunities to introduce the work of the Ri.
Key skills include:
- Proven experience across trusts & foundations fundraising activity
- Ability to research relevant trusts and grant making bodies, prepare, write and submit applications
- Manage lapsed opportunities as well as identifying and acquiring new funding
- Build strong relationships with stakeholders both internally and externally
- Ability to tackle challenges constructively, and find creative ways forward
- Knowledge of Salesforce or similar CRM
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Special Stars Foundation provides inclusive activities for children with SEND and adults with severe learning and physical disabilities in Hull and East Yorkshire. We are a small enthusiastic, professional team based in Princes Quay, Hull with a retail unit providing specialist sensory equipment, a large sensory room and a programme of inclusive activities based in our events unit or offsite with external providers. Following a period of change this is a fantastic opportunity for an experienced Charity Manager to lead the organisation in its next chapter, expanding services to reach and support more individuals and their families in the future. We are seeking a passionate team player who is flexible in approach and a great communicator who can drive collaboration for the benefit of those we help.
The client requests no contact from agencies or media sales.
At Twins Trust our mission is to:
- Provide twins, triplets or more – and their families – with the information needed to make informed decisions.
- Facilitate a network of community support.
- Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy.
Fundraising and Membership Officer
Twins Trust are delighted to be recruiting a Fundraising and Membership Officer. This role is a great opportunity to support an ambitious team in delivering their regular giving programme, and supporter journeys for both donors and members.
This role will support the Head of Development and Insights and Data manager in ensuring that regular giving and membership administration runs smoothly from the perspective of both external and internal stakeholders.
Main duties and responsibilities
Supporter journeys: To provide excellent customer services to Twins Trust’s supporters; develop and implement efficient and effective supporter journeys using our CRM; and find ways to engage new and existing supporters.
Database and donation management: Be the first point of contact for donors/members; Acknowledge and process all donations including Direct Debits processed twice monthly, liaising with the Finance team to reconcile income.
Data management and systems: Ensure that records are accurate and kept up to date on our CRM database, Microsoft Dynamics; capture and analyse data to help inform decisions about donor stewardship.
General Administration: Respond to queries from our supporters; prepare fundraising materials; and, provide support to the wider fundraising team.
Employee benefits:
We encourage work life balance
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36 days paid annual leave (including bank holidays), pro-rata for part-time
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Flexible working options (with the opportunity to work exclusively remotely and find a smart working pattern that suits both you and us)
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Bespoke personal development plans with a wide range of training courses and opportunities to source additional training options with your line manager
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Various opportunities to feedback into how we internally operate
Caring for you
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Enhanced maternity/paternity leave
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Free access to a confidential 24/7 helpline service with a specialist range of support and information
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Family friendly benefits including paid leave: in the event of miscarriage/still birth; to support IVF/fertility treatments; and antenatal appointments for both expecting mother and other parent .
Closing date: Sunday 21st July
For the full job description and person specification please refer to the attachment below.
The client requests no contact from agencies or media sales.
Job Title: Membership and Elections Manager
Reports to: Head of People and Resources
Line reports: Membership Administrator
Contract terms: 35 hours per week
Salary: £53,694-£55,168
Location: London based with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Main Purpose
This role is an exciting opportunity for you to play a leading role in the development and delivery of our new membership strategy. You will understand membership dynamics and ensure members experience a personalised approach that guarantees value to them.
You will work closely with colleagues to ensure that the membership offer and experience is optimised. This includes our regional and devolved nation leads, where you will support our activities, recruitment and engagement of members in these areas.
You will drive member engagement and lead the recruitment and onboarding of new members to the College as well as manage the promotion and election process for member opportunities within the college.
You will also represent the college both nationally and internationally, working closely with the Head of Communications and Engagement to build on our presence and voice, reaching new audiences and attracting new members.
Key responsibilities
- manage resources and budgets, working collaboratively with internal and external stakeholders while developing and delivering strategic and tactical plans
- deliver the college membership strategy, working to ensure relevant employees and College members are involved in the activities identified to drive innovation and improvements
- provide clear and concise membership reporting to help key stakeholders understand our membership position and any areas of concern or opportunities for growth
- ensure membership value proposition is clearly communicated and understood across the organisation and ensure all website content is up to date and consistent
- keep abreast of best practice in membership recruitment, retention and the external environment through networking and professional development opportunities
- ·analyse member data, survey outputs and external environment to identify trends, gain insights and intelligence which inform the value proposition
- support communications and engagement team on member segmentation and lead on the development of automated personal and targeting messaging at appropriate stages in the membership life cycle
- actively promote the diversity of members by identifying and removing barriers and acting internally and externally as a champion for equity, diversity and inclusion
- manage a £1m+ budget, including achieving income targets and monitoring expenditure against forecast
- manage the Membership Working Group to maximise strategic impact and new approaches to membership services
- oversee the collection of annual membership subscription fee which account for almost a third of the Colleges annual income
- work collaboratively with colleagues both internally and externally to organise national, regional and international opportunities to grow our membership. Travel extensively to represent the college and promote the member offer at these events
- lead and support the team, including through the identification and delivery of professional development opportunities
- manage the integrity of membership data in compliance with UK GDPR
Elections
- plan and organise the College elections, working collaboratively with all relevant departments and committee managers to ensure a seamless recruitment process
- drive member engagement during elections through clear communication, marketing of opportunities and outreach to eligible members
- communicate with unsuccessful election applicants to sensitively inform them of the election result and ensure they remain an engaged member and signpost them to other opportunities that may be suitable for them
- ensure equity, diversity and inclusion is at the core of our recruitment processes to ensure the college governance structure is representative of our membership and wider society
- maintain an overview of all committee appointments and vacancies
- manage the onboarding process of new appointments with the support of the College Executive Assistant
- measure and monitor election rounds to report successes as well as identify future opportunities and implement improvements to systems and processes
- provide election reports and insights to the Board, Honorary Secretary and SMT when required
To undertake other duties as required:
- Undertake any other reasonable duties as required by the College
- Regular travel is expected, including attendance at events, Conferences and overnight stays. Working outside normal hours may also be required from time to time on key projects
Person Specification
Knowledge, Qualifications and Experience
- strategic experience in a membership or donor-based organisation
- processing direct debit subscriptions
- CRM and/or membership databases knowledge
- leadership & management qualification or relevant experience
Skills and Abilities
- a proven track record of delivering positive results in a membership environment
- ability to deliver strategic aims/priorities and meet challenging targets
- can use discretion and apply guidelines sensibly and consistently
- ability to work accurately and methodically under pressure and with conflicting demands
- can deal with a varied workload, multi-task and work to tight deadlines
- ability to work and communicate effectively with people at all levels, including staff and clinicians
Personal attributes
- work professionally and ethically in line with our values of Inclusion Integrity, Innovation and Improvement
- support the Head of People and Resources with other aspects of the department’s work
- participate in personal and organisational development activities
- commitment to equity, diversity and inclusion with an understanding of how this applies to own area of work
- committed to continuing professional development
- solution orientated with a drive to find opportunities for improvement and innovation
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working ( 2 days in the office, three from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
- 1 day of paid leave to move house
- Enhanced parental leave
Planning for your future:
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health cash plan
How to apply
Please submit a 2-page CV and 1-page covering letter The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston on Monday 15 July. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 12noon 8 July.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting opportunity for a major donor fundraiser to join CSW, to initiate and develop strong relationships with individuals and corporates who have the capacity to make significant donations to CSW and to steward these relationships towards deeper engagement with CSW year after year.
Key Responsibilities (a full list of responsibilities is listed in the Application Pack)
- Develop a Major Gifts strategy that delivers agreed income goals and leads to increased and multi-year financial commitments from Major Donors.
- Develop individual cultivation plans for Major Donors that provide opportunities for them to make impactful gifts, pray and campaign.
- Research and write funding proposals and cases for support and adapt as needed.
- Produce and send regular letters and reports demonstrating the impact of gifts.
- Develop relationships with a small pool of Corporates that leads to increased engagement and income generation.
The Person
You are an excellent communicator, self-motivated and passionate about enabling donors to channel their wealth to meet the greatest needs. You have strong inter-personal skills which you are able to use to build internal and external relationships. You are able to inspire people to make a difference through their giving and you are just as passionate about communicating the impact of their gift. You are proactive and willing to work well with others to achieve targets.
You are inspired by CSW’s mission and eager to play your part, through this role, in ensuring freedom of religion and belief for all.
Essential Criteria (a full list of essential criteria is listed in the Application Pack)
- A minimum of three years’ major donor fundraising experience for a charity.
- Proven track record of securing five-figure and six-figure gifts from major donors.
- Experience of providing excellent stewardship to major donors.
- Excellent communication skills, especially verbal and written English
- Writing compelling funding applications/ proposals that match donors’ interests with CSW’s mission and activities.
CSW Benefits
We offer flexible working, your birthday off, pension with 6% employer contribution, 30 days holiday after 5 years’ service, 3 month paid Sabbatical after 10 years’ service.
Please also fill out the attached application questions.
The client requests no contact from agencies or media sales.
We are seeking a skilled and compassionate HR Manager to join our team and support our mission by overseeing all aspects of human resources management within our organisation.
The successful candidate will be responsible for developing and implementing HR strategies, policies and procedures, ensuring compliance with relevant laws and regulations, fostering a positive work environment, and supporting the professional development of our staff.
This role is important to the charity’s success. People are our most important asset, and you will be the one to ensure we have a happy and productive workplace where everyone works to realise our established mission and objectives. Promoting the organisation’s values and shaping a positive culture is a vital aspect of the role.
Reporting
This role reports to the Director of Finance and Administration.
Key Responsibilities
1. Recruitment and Onboarding:
· Develop and implement effective recruitment strategies to attract top talent.
· Coordinate the hiring process, including job postings, interviews, and offer negotiations.
· Facilitate smooth onboarding processes for new employees, including orientation and training programs.
2. Employee Relations:
· Advise employees and management on HR-related matters.
· Handle employee inquiries and concerns, providing guidance and resolution as needed.
· Conduct investigations into employee complaints or disciplinary issues and recommend appropriate actions.
· Nurture a positive working environment.
3. Performance Management:
· Oversee the performance appraisal system, including goal setting, performance evaluations, and feedback mechanisms.
· Provide support and training to managers on performance management best practices.
· Identify opportunities for employee development and career advancement. Assess and monitor training programmes.
4. Policy Development and Compliance:
· Improve and maintain HR policies, procedures and initiatives in accordance with legal requirements and organisational strategy.
· Ensure compliance with relevant employment laws and regulations.
· Keep abreast of industry trends and best practices in HR management.
5. HR Administration:
· Maintain accurate employee records, including personnel files, absence records and HR databases.
· Prepare and analyse HR metrics and reports to inform decision-making and identify areas for improvement.
Qualifications
- Bachelor’s degree in human resources management or a related field. CIPD certification is essential.
- Proven experience in HR management, preferably in the charity sector or a similar non-profit organisation.
- Strong knowledge of UK employment laws and regulations.
- Excellent communication and interpersonal skills, with the ability to build effective working relationships at all levels of the organisation.
- Demonstrated ability to handle confidential information with discretion and integrity.
- Solid organisational and time management skills, with the ability to manage multiple priorities and deadlines.
- A proactive and solution-oriented approach to problem-solving.
- Commitment to the mission and values of our organisation.
This is an exciting opportunity for an experienced HR professional to contribute to the success of our charity and make a meaningful impact in the lives of others. If you are passionate about HR and dedicated to supporting our mission, we encourage you to apply.
Meningitis Research Foundation is an equal opportunities employer. We welcome applications from all qualified individuals regardless of race, ethnicity, gender, sexual orientation, disability, religion, or age.
We are looking for an empathetic self-starter to become our new Legacy Manager. This is a varied role, where you will be working with the Head of Individual Giving & Legacies to plan and manage the full breadth of a small legacy programme, which has huge ambition for growth.
You will be managing our legacy marketing programme; maximising the opportunities available to encourage supporters, and potential supporters to leave a gift in their Will, so that we can help more young people in the future. This currently includes a series of in-person legacy events at our centres as well as developing and delivering training to colleagues, so they are confident in promoting legacy giving to supporters they work with.
You will be the internal lead for legacy administration, working alongside our in-house legal team and our external legacy administration agency, to ensure that all estates are correctly administered, and that we realise the full value of the legacies left to The Trust. You will be working with supporters to answer their questions about legacy giving, and working with the next of kin to ensure that their loved one’s legacy is cherished.
If you are supporter-focused, experienced in legacy fundraising or supporter stewardship, and someone who is empathetic and sensitive then this is the role for you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need a Legacy Manager?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Legacy Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.