Registered Manager Jobs

BCYP has historically been very successful in raising funds from non-statutory sources, particularly trusts and foundations, and is grateful to hold a number of established relationships with grant-makers. We work hard to ensure that we submit excellent, data-driven applications and evaluations. Until now, applications have largely been submitted by our Fundraising Manager- Trusts & Foundations, with occasional support from a freelance bid-writer. We now want to recruit a new member of the team, to help us to grow our income stream in this area and help us to steward these key relationships.

In this exciting new role, you will play a key part in growing and sustaining our income from trusts and foundations. Your responsibilities will include identifying funding opportunities and potential grant-makers, designing and developing compelling funding proposals, promoting these opportunities, and managing relationships with supporters throughout the entire funding cycle.

 We’re looking for someone with energy, motivation, and experience to be able to make an instant and vital impact on the organisation; someone who can understand the big picture, has good attention to detail and can make things happen. The successful candidate is expected to be a fundraiser with at three years of experience in identifying trust and foundation prospects and writing proposals, and who has a track record of success in securing funds.  Vitally, we want to recruit an individual who is as committed to Brent’s vision, and who will work with us to help us be there for young people in the coming years.

We are looking for a kind and empathetic woman who believes in equality, diversity, and inclusion, is an expert in her area of knowledge and wants to make a positive difference and improve the lives of the women and children we support.

Working as part of the management team you will manage a team delivering front line services from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.

About Us

Aylesbury Women’s Aid has over 30 years’ experience in providing support for women, children and young people who are, or have been, affected by domestic abuse.

We work from a feminist perspective and are committed to the principle of self-help.

We provide free information, emotional support, and access to safe temporary accommodation to enable women and children to determine their own futures free from abuse and violence.

Our Mission is to be available for the benefit of all women and their children who are experiencing physical, mental or sexual abuse in their relationships and to offer support, information, advice, access to temporary accommodation and aftercare.

About us 

CoachBright is a social mobility charity which supports pupils from low-income families to become independent and resilient learners so they can lead the lives they want. We partner with schools across the UK to support their pupils with their grades, confidence and independence. 

Role description

We are looking for a self-motivated individual to lead our Peer to Peer programme at The Wellington Academy. This is a fantastic chance to get paid experience delivering a high impact programme for a national education charity. If you're considering a career in teaching, youth work, or the charity sector, this would be a great opportunity! 

The role will involve visiting the school on a weekly basis over the course of 9 weeks to facilitate weekly coaching sessions between senior and junior pupils. You will receive full training and induction to support you in the delivery of the programme. The first few weeks will involve you shadowing a CoachBright Programme Manager and then after that you will be expected to facilitate the sessions independently. You will receive regular check-ins from your Programme Manager and they will support you with the delivery of scheduled workshops. 

To take on this role you must live a commutable distance to the school and will be responsible for arranging your own travel. Travel expenses incurred will be reimbursed by CoachBright in line with our expenses policy.
 

Programme coordination and delivery: 

• Travel to the school weekly to facilitate coaching sessions

• Take the register and collect pupil feedback

• Support pupils engagement with the programme

• Report any safeguarding concerns to the DSL

• With support from your Programme Manager deliver coach training to senior pupils

• Report weekly to your Programme Manager on the programme, highlighting successes and flagging any concerns

Salary: £12.60 per hour

Total number of hours: 30 hours 

School address:

The Wellington Academy

Ludgershall

Induction and training: Thursday 23rd and 24th January 2025 (8 hours to be split across two days)

Dates of in school sessions:

Week

Session

Date

Time

Week 1

Coach Training

30/01/24

TBC but likely to be around 3 hours

Week 2

Launch (Session 1)

06/02/24

3-4pm

Week 3

Session 2

13/02/24

3-4pm

Week 4

Session 3

20/02/24

3-4pm

Week 5

Session 4

06/03/24

3-4pm

Week 6

Session 5 + SSAT workshop

13/03/24

TBC

Week 7

Session 6

20/03/24

3-4pm

Week 8

Session 7

27/03/24

3-4pm

Week 9

Session 8

03/04/24

3-4pm

Person Specification

Essential characteristics and experience: 

• Passion for social mobility. We have big aims and are looking for those who share our desire to make education fairer in the UK so a person’s background does not determine their future.

• Experience with young people. Comfortable running a session or delivering a workshop with a group of young people aged 12-18.

• Excellent written and verbal communication skills.

• Excellent organisational and time keeping skills.

• Ability to think on your feet and problem solve.

 

Desirable characteristics and experience: 

• Experience of coaching 

• Experience of working in education settings

• Experience of working with and empowering people who have faced challenges in their lives.

 

Application closing date: Friday 3rd January

Interview dates: Week commencing 13th January

To apply for this role please submit a copy of your CV and answer the following three questions via this  form.

1. Tell us about your experience of working with young people.

2. Tell us about your experience of facilitating and presenting information to a group of people.

3. Tell us about your experience of handling competing priorities.

GDWG has an exciting full-time opportunity to join our team working within the casework team, with responsibility of administrative duties and casework support.

We require blended working from home and from our office in Crawley with Thursday in the office and one other day a week to be agreed. This is a one-year fixed term contract with the likelihood of extension. The role requires an all-rounder who is comfortable giving calm telephone support to people in crisis and can demonstrate a high level of organisational skills including attention to detail and meticulous record-keeping in a fast-paced work environment. 

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

We are looking for an experienced and well-connected Press and PR professional, who will thrive in a solo press role, leading the function in the UK and working within an international network of press colleagues. 

Reporting to the Head of Communications, you will be as comfortable working with senior colleagues across our international network, as you are rolling up your sleeves and pitching to journalists and writing press releases. 

Action Against Hunger works in many contexts which will require you to understand and negotiate complex messaging, including Gaza, Lebanon, and Syria. We also work in countries which are not making headlines, like Sudan, and you will be as passionate about bringing these stories into the spotlight. 

The UK office for Action Against Hunger hosts a large Fundraising function, and the Press and PR Manager is key in supporting income generating colleagues across Partnerships, Events and Philanthropy.  For more detailed information on the role, please download the attached pdf Job Description.

Closing Date: Sunday 12-Jan-2025 23:30. Interview Date: 22nd and 23rd Jan 2025

Please read the following carefully before making your application:

Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.

For further information on pay and employee benefits please visit our careers page on our website

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications, we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

In a newly created role, YMCA Robin Hood Group are seeking an Operations Director to oversee our residential service for children in care.

You will bring operational excellence to this role as you lead and manage our Operations Managers and Registered Managers of our current home portfolio with an ambitious plan to expand this service so we can support more children and young people recover from the trauma they have experienced in their lives so far.

As a not-for-profit operator, we put the needs of children and young people ahead of everything else. Our priority is to enable these young people to ‘discover who they are and what they can become’.

The Role

As a member of the Senior Leadership Team, this role will focus on providing an outstanding environment for children to thrive in whilst ensuring that we are compliant with OFSTED and other regulatory bodies.

Core Duties

• Ensure all aspects of service delivery in the residential homes comply with contractual, legislative and other necessary requirements.
• Create and implement robust policies and procedures for placements across all homes for looked after children, including oversight of quality assurance and ensuring all staff work in a way which prevents abuse and safeguards everyone. 
• Support and expand our children’s therapeutic care service, leading on contract negotiations for future placements, registration of new homes and supporting the Executive Director in introducing a continuum of care provision
• You will investigate any safeguarding concerns for the service area and to make informed, fair, and transparent decisions based on information obtained including the production of investigation reports with recommendations and outcomes.
• Maximise resources and overall occupation to ensure your budget is responsibly managed.
• Provide strong cause-centric leadership and management to Operations Managers, to provide the highest professional standards of care and support to children and young people in our services, ensuring that they thrive who in turn will manage Registered Managers across all regions.
• Work with Operational Managers within the service to develop strategies that support ongoing learning, staff engagement and alignment to the organisations culture
• By virtue of being part of a wider organisation with a wide range of other services, we would look for you to be a positive and active member of the organisation’s Senior Leadership Team, supporting and participating in YMCA initiatives, internal projects and community projects across the Group.

Your Background

With extensive experience in a children’s residential care setting in an Operational management role, you will bring to the role:

• Operational knowledge and expertise of working in and managing Children’s Residential / Children Leaving Care / Children Looked After sectors including experience of opening new residential homes
• Experience of the support of successfully implementing new services; involvement in sourcing funding streams; and some experience of writing funding bids and applications.
• Demonstrable experience of working with OFSTED and other regulatory bodies, quality assurance frameworks and assessment standards.
• Experience of managing a dispersed staff team including recruitment, training, sickness absence and managing performance – staff team size of 50+ staff members.
• Compassion, empathy and understanding for the work your teams do every day
• Passion for working within a home-setting, knowing the difference you are making to a young person’s life.
• Inspiration and motivation to ignite the passion for the work we do among your team.
• Your desire to disrupt and challenge the norm both within our organisation and across the wider Industry.
• Exceptional communication skills at all levels from child to Board member.
• Our North Star will speak to the very core of who you are; the relentless dedication that all children and young people have the developmental relationships that support them to connect with one another and their communities.     

Benefits

We offer the following benefits from day 1 of your employment with us:

• Equivalent of 27 days annual leave (plus bank holidays) increasing 1 day each year for your first 5 years!
• Workplace pension with Royal London (3% employer contribution, 5% employee contribution)4 x Life Insurance/Death in Service whilst in the pension scheme
• Reduced school holiday childcare places at YMCA Camp Williams Nottingham & Newark10% off in our hospitality venues including the Malt Cross and the Café at our Activity Village in Newark.
• Pastoral support
• Cycle to Work Scheme
• Excellent opportunities for development and progression
• Support for further study up to post-graduate level 7 courses to support your development£500 refer a friend scheme applicable across the Group
• Regular ongoing inhouse training
• Eligible to join the Blue Light Discount scheme
• Staff events and annual celebrations

On passing your probation, you can select from one of the following additional benefits:

• Private medical and dental cashback scheme with Westfield Health and access to Westfield Rewards for high street discounts
• £120 cash annual contribution towards either Travel costs or Childcare costs or Private gym membership

Closing Date – 22nd January 2025
Introductory Call – Ongoing to 22nd January 2025
1st Interviews – week commencing 27th January 2025
2nd interviews - week commencing 3rd February 2025

Location: Newark NG24 4FH
Contract Type: Permanent
Hours: Full time, 40 hours per week
Salary: £75,000

You may also have experience in the following: Operational Management, Head of Care, Residential Care Manager, Residential Childcare Manager, Head of Childcare, Care Manager, Case Manager, Support Worker, Charity, Charities, Third Sector, Case Management, Coaching, Mentoring, Social Worker, Case Worker, Engagement, Community Support, Rehabilitation, Resettlement, etc.

REF- 218 713

Wheely Tots believes that all children, families and communities should be healthy, confident and resilient. We work in Tottenham, North London, and a lot of our provision is based near Broadwater Farm Estate. Our programs improve connections to each other and the outdoors and we’ve evolved to become experts in walking, cycling and bushcraft. We also run the Moselle Community Project at Broadwater Farm Community Centre on Fridays; drop-in, community-led activities including a shared healthy meal, board games, knitting, arts & crafts, and gentle exercise. 

We are recruiting for a fundraising and evaluation manager to join our small team for parental leave cover to manage our existing funders and reporting requirements and secure new funding. 

Position: Fundraising and Evaluation Manager (Parental leave cover)

Reports to: CEO

Commitment: 16 hours per week (can be worked flexibly); DBS check required 

Purpose

• Drafting and submitting funding bids, inputting into fundraising timeline and maintaining funding register

• Ensuring effective monitoring & evaluation of projects 

• Reporting to funders and supporting relationships with funders and partners

Tasks

• Research and identify grant funding opportunities with colleagues

• Manage bid writing process, including gathering input from colleagues 

• Brief session leaders / colleagues on project monitoring required to produce funding reports, including case studies

• Work with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects & funders

• Ensure project reports are completed and submitted to funders on time

• Support with project planning and delivery

• Ad hoc support for a small charitable organisation

Competencies

• Able to work independently

• Discreet and trustworthy with good organisational skills 

• Flexible and adaptable with good administration skills

• Confident communicator by email, phone and video call

• Experience using Google Drive 

• Comfortable dealing with different people from diverse backgrounds and experiences

• Self-motivated

• Open to new ways of working and finding the most efficient way to do things

Desired experience

• Track record of fundraising from trusts and foundations for project, core, and multi year funding

• Developing and overseeing monitoring, evaluation and learning processes for multiple projects according to funder requirements 

• Excellent report writing for funders and proofreading skills

• Working with colleagues to complete funding bids and collect information for reporting requirements 

• Excellent project management and organisational skills 

• Ability to plan and prioritise to meet deadlines 

• Remote working in a small team 

• Ideally we are seeking someone with knowledge of Haringey and its communities

We will provide an induction to our processes and procedures relevant to this role.

We expect this role to be fixed term for 10 months with the possibility of extension.

Pay: Wheely Tots is a London Living Wage employer. The hourly rate for this role is £20.00 – £22.00 per hour, depending on experience. This is a freelance role and you will be responsible for paying your own tax. 

How to apply: Apply with a CV and cover letter (max 1,000 words). In your cover letter explain why you’re applying and how your experience, knowledge and skills align with the Tasks and Desired Experience for this role. As an alternative to a cover letter, you can tell us about your skills and experience via a video (up to three minutes).

Interviews: We plan to carry out interviews by video call on Thursday 23 January 2025 with an ideal start date in late February to allow for handover. 

Calvert people

Our business is all about people and as such our staff are super important to us. We have crafters, book worms, mountain bikers, cooks, runners, gamers, movie buffs, dancers and everything in-between. Family people, single people, couples and happy and caring people. Whilst working with us you can be guaranteed to find individuals with similar interests and make friends for life.

Who are we?

We are Calvert Exmoor; a registered charity providing stimulating, exciting and accessible breaks and activities for children, adults, families and groups with disabilities. We also provide school break programmes and run a community swimming pool and Riding for the Disabled Equestrian Centre. We take a unique and person-centred approach to assist our guests along their journey to a more confident and empowered self, with our specially adapted centre and amazing staff team providing an inclusive attitude and atmosphere for all. At Calvert Exmoor, we prove that it’s what you CAN do that counts! In the summer of 2024, Calvert Exmoor ran an incredibly successful fundraising appeal which achieved outstanding results. The charity has huge support, and this success will cement an exciting and long-term sustainable future for the centre. You’re welcome to join us at this very exciting time! 

The role of Senior Management Accountant

Overview

As Senior Management Accountant at Calvert Exmoor you will be required to reduce the complexity of and deliver accurate financial reporting, supply information to relevant financial bodies, assist the Finance Manager with streamlining existing processes and ensure that the finance function can continue to run effectively at all times.

Key responsibilities

• To oversee the production and audit of the Annual Financial Statements
• To assist the Centre Director wherever possible in ensuring compliance with all financial bodies.
• To oversee and support the preparation of the annual and monthly budgets and forecasts.
• To deliver change management through the finance function, including system processes and methodology to streamline the function and eliminate any inefficiencies.
• To work with the Finance Manager and income generating teams to ensure that the routine reporting system is automated wherever possible.
• Develop and monitor financial performance through KPIs and forward-looking reporting. 
• To review reports where appropriate, comment on performance against budget and provide explanation for variances and recommendations where possible.
• To coordinate and be a key point of contact amongst with regards to all aspects of insurance.
• Deliver ad hoc financial modelling.
• To have sufficient knowledge of the day-to-day systems and processes to be able to stand in for the Finance Manager for short periods.
• Lead and manage the Finance Manager including regular performance and development reviews.

What you will need

• CIMA, ACCA, ACA, or equivalent or qualified by experience to the higher level
• The ability to analyse complex financial information and provide insights
• The ability to interpret and present financial information clearly to non-finance stakeholders
• A strong understanding of UK charity law, tax regulations, and financial compliance
• Proficiency in Excel, financial accounting systems, and software
• Knowledge and experience of using Sage is desirable
• The desire to simplify processes to improve business performance
• Proven experience in financial process improvement
• Excellent analytical and problem-solving skills
• Ability to work independently, prioritise tasks, and manage multiple projects simultaneously
• Excellent leadership and management skills
• Excellent communication skills, both written and verbal
• Strong organisational skills with attention to detail
• Experience of working within the charity sector

Some amazing benefits

• As well as the chance to become part of an incredibly inspiring organisation and a great team, we can offer passionate people like you several benefits including:
• Speedy response to all applicants
• Option of a site visit prior to application to see who we are, what we’re about and meet the teams
• A collaborative and friendly work environment
• Working in an environment that actively promotes personal development
• Free on-site parking
• Beautiful location, with immediate walks around the reservoir
• 29 days annual leave (including bank holidays) with length of service increase
• Death in service benefit
• Plus, the chance to make a real difference in the work you do

Location

Situated at the edge of Wistlandpound Reservoir, among beautiful pine forests and rippling streams, our fully accessible centre offers high quality facilities and professionally adaptive accommodation, all nestled within the rolling hills of Devon’s Exmoor National Park.

Our hiring process

You’ve found this ad, and it’s piqued your interest, what’s next…

• Get in touch – send us, a copy of your CV, a covering letter detailing why you’d like to work at Calvert Exmoor and details of 2 referees, who should be your most recent or present employers where possible. Referees will not be contacted until a job offer has been made.
• If it looks like you might have what we are looking for we’ll be in touch with a copy of the job description and an interview invite.

Job type:  Part-time 2-3 days per week, permanent or fixed-term contract considered

Start date:Immediate start

Salary: £40,000 - £45,000 pa pro rata

Location: This is an office-based role working from Wistlandpound, Kentisbury, Barnstaple EX31 4SJ.

No agencies please.

Calvert Exmoor complies with the Equality Act 2010. We believe in fair treatment of all our employees and commit to promoting diversity in our employment practices. We do not discriminate in employment based on ethnic origin, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, gender or pregnancy.

Please inform us of any adjustments that may need to be taken into consideration prior to a telephone call or visit to the site.

All our roles require either an enhanced or basic DBS check relevant to the role.

LHBT has enjoyed 30 years of success in regenerating the most challenging “at-risk” buildings in London and transforming them into gems for local communities. This is an exciting opportunity to support the finance function of LHBT in its next phase of growth.The successful applicant will work closely with the Finance Trustee/Treasurer, who chairs the Finance & Risk Committee, and the Director.

Role Description 

The Finance Lead’s role is to provide LHBT’s financial functions. 

Contract term:Part time permanent, as either a contractor or employee as appropriate, expected to be 4 days per month and an additional 2 days per quarter for quarterly reporting purposes.

Remuneration:Based on FTE salary of £55,000 

Location:Remote working, with occasional meetings in London 

Responsibilities: 

-To manage the monthly financial activities, including raising sales invoices and credit control, processing supplier invoices and payment runs, payroll and pensions, and HMRC submissions for PAYE/NI, VAT (LHBT is registered for VAT but unable to recover VAT on non-business activities) and Gift Aid. LHBT currently uses QuickBooks for its accounting, including the storing of supporting documentation. 

-To complete year-end transactions on QuickBooks and manage the annual process with the external Accountant/Independent Examiner for the preparation and sign-off of LHBT’s accounts. 

-To provide the Secretariat function for the Finance & Risk Committee (F&RC, a sub-committee of the Board of Trustees).

-To work with the Director and Finance Trustee to prepare LHBT’s detailed annual budget and longer-term forecasts.

-To provide quarterly financial management information, including latest forecasts for the full year.

-To liaise with the Projects Director to support the management of the capital projects’ budgets, grants and cashflow (the main current capital project is the former Charity School, Edmonton, budgeted at c£3.5m), support the drawdown of grants and provide capital progress reports to F&RC. 

-To prepare claims for quarterly drawdown of Historic England in conjunction with the Director.

-To manage LHBT bank accounts and cashflow for the optimisation of surplus funds.

-To provide financial advice on LHBT’s activities.

-To ensure that financial policies and procedures are up-to-date and fit for purpose. 

-To manage LHBT’s insurances and support general administration.

Candidate Specification 

-Self-motivated, focussed and able to work independently.

-Flexible, efficient and effective.

-Acts in accordance with The Nolan Principles.

-Interested in transforming local communities and the Heritage sector.

Qualifications & Experience Essential 

-Qualified or Part-Qualified accountant (candidate qualified by experience will also be considered).

-Experience of £1m+ budget management.

Are you an experienced bid writer looking to make an impact in a growing organisation with national impact? If so, Listening Ear needs you to play a pivotal role in producing high-quality bids and proposals that clearly articulate Listening Ear’s vision, our services, and our value to commissioners. Your attention to detail will be exemplary and you will be able to process, retain and apply complex information to your tender writing. With your excellent organisational and interpersonal skills, you will be expert in shepherding contributions from your team members towards the highest quality proposals.

Job title Development Manager (Public Sector Tenders & Proposals)

Hours of Work Full time, 35 hrs per week

Working Days usually Monday to Friday

Employer Listening Ear, abbreviated as LE below

Base Home-based with occasional travel required

Accountable to to be confirmed at interview

Salary £41,496 to £44,539 Starting salary dependent on experience.

Summary

We are seeking an experienced bid writing professional to lead on the management of competitive tender submissions, building on success to date. You will play a pivotal role in producing high-quality bids and proposals that clearly articulate Listening Ear’s vision, our services, and our value to commissioners. Working collaboratively with internal teams, you will identify procurement opportunities and develop high-quality submissions that align with the needs of beneficiaries. As part of our team, you can make a difference to our target beneficiaries: people who are affected by bereavement and loss and/or are victim survivors of domestic abuse. Your work will help us to walk alongside people during their most challenging moments.

Why Listening Ear?

•  Face-to-face training, induction and warm welcome provided at our headquarters in the North West to meet colleagues and welcome you to Listening Ear
•  Values-driven organisation supporting vulnerable people across England
•  Work within a BACP-Accredited Organisation that delivers support recognised by the Support After Suicide Partnership and Public Health England as best practice 
• Annual Training and CPD Allowance to support growth and career development

• We support flexible home working practices and you will be supplied with an iPhone and laptop, plus a DSE Assessment during induction to support safe and comfortable home working

• Access to free and confidential counselling provided through LE’s Insurance Provider, to support staff welfare

• Pension contribution at 3%

• Daily informal communications with colleagues via remote platforms

​Who are we looking for?

We are looking for an experienced bid writer looking to make an impact in a growing organisation with national impact. With your excellent organisational and interpersonal skills, you will be expert in shepherding contributions from your team members towards the highest quality proposals. Your attention to detail will be exemplary and you will be able to process, retain and apply complex information to your tender writing.

How to Apply?

The deadline for applications is Monday 20th January at 9am. Interviews will take place on Wednesday 29th and Thursday 30th January 2025.

Please apply via our website. 

JOB DESCRIPTION AND PERSON SPECIFICATION

As an eCommerce Assistant, you will play a vital role in our dynamic retail team, working closely with the eCommerce Manager to manage daily operations and support income growth. This will be achieved through the sale of a wide variety of donations from our high street shops on our online platforms, primarily eBay and other marketplaces.

Your core responsibilities will include processing high-quality stock, managing listings, providing excellent customer service, dispatching orders, and supporting a team of volunteers to ensure smooth and efficient operations. You will also collaborate with Shop Managers to communicate stock requirements and maintain a steady flow of donations. In addition, this role involves supporting the organisation and participation in events to drive sales and raise awareness, alongside collaborating with auction houses, where appropriate, to secure the best price for high-value items.

The ideal candidate will have demonstrable experience in online sales and, ideally, working knowledge of eBay and other online marketplaces. Strong communication skills, attention to detail, and a good level of written and spoken English are essential.

Responsible to

eCommerce Trading Manager.

Working hours and contract

Permanent, full-time (35 hours per week).

You will primarily work Monday to Friday, 9.30am to 5.00pm, with flexibility to work weekends as required by the needs of the business.

Salary

25k per annum.

Location

Based at our West Norwood Retail Office, SE27 9AA

Start date

As soon as possible.

 

Role Responsibilities:

 

· Support daily operations of online stores, focusing on efficiency, quality assurance, and achieving listing and sales targets.

· Create high-quality listings across various e-commerce channels with a focus on product condition, clear descriptions, and accurate details.

· Ensure daily listing targets set by your line manager are met consistently.

· Adhere to efficient processes for stock processing, listing optimisation, and order fulfilment, ensuring all steps meet company standards.

· Oversee the production of high-quality photographic assets for product listings and marketing activities.

· Control pricing strategies to maximise sales and profitability, supported by regular sales and performance analysis.

· Collaborate with auction houses, where appropriate, to secure the best price for high-value items, maximising the impact for our beneficiaries.

· Support the organisation and participation in events and pop-ups to drive sales and raise awareness of our mission.

· Work closely with Shop Managers and the Donations Hub team to source appropriate volumes of stock to meet listing targets. Provide training and development to win hearts and minds and ensure smooth stock supply.

· Maintain high standards of customer service across platforms by responding promptly to inquiries, feedback, and complaints, enhancing customer satisfaction and retention.

· Ensure volunteer and team expenses are accurately recorded and comply with relevant procedures.

· Follow correct procedures for processing retail Gift Aid to maximise its value for the charity.

· Support the training and management of volunteers, providing inductions, supervision, feedback, and ongoing support to create a positive and productive work environment.

· Collaborate with marketing and communications to implement effective online sales strategies and optimise the charity’s online presence.

· Research and monitor industry trends, sales data, and best practices in eCommerce, applying new learnings to improve performance

· Proactively assess personal development needs and seek out opportunities for growth within the eCommerce field.

· Ensure adherence to financial and security protocols for online sales and maintain operational functionality.

· Support the maintenance of equipment and ensure it is in good working order to support eCommerce operations.

· Help maintain a clean and organised working environment, ensuring both the physical workspace and digital records are well-managed.

· Ensure fulfilment processes are followed, including packaging items securely, checking that details match orders, meeting dispatch times, adhering to inventory procedures, and processing returns as per policy, to maintain a high standard of customer satisfaction.

· Coordinate with third-party logistics providers to ensure timely order dispatch and shipping.

· Identify areas for continuous improvement in fulfilment, customer service, and operational processes, suggesting and implementing solutions to increase efficiency and effectiveness.

· Help maintain a safe working environment for staff and volunteers, adhering to health and safety policies and assisting with necessary safety training.

Person specification:

Skills, knowledge & experience

Essential

• Experience with online marketplaces, particularly eBay and Depop, for listing and inventory management, and supporting sales and fulfilment.

• Ability to assist with sales analysis, understanding basic metrics to help improve performance.

• Basic photography skills for creating high-quality images of products for listings.

• Knowledge of popular brands and the ability to identify items that have potential value for resale.

• Research skills to gather information on items, brands, and trends to support listings and pricing decisions.

• Good communication skills, both verbal and written, with attention to detail.

• Commitment to delivering exceptional customer service, responding to inquiries and resolving issues efficiently.

• Understanding of eCommerce best practices, with a willingness to learn and apply new trends and technologies.

• Strong planning and organisational skills, with the ability to prioritise tasks effectively and meet deadlines.

• Basic problem-solving skills, with a logical and calm approach to operational challenges.

• GCSE grade C or equivalent in Mathematics and English or a similar qualification.

Personal Attributes

• Comfortable working in a small team, with a positive, “can-do” attitude.

• Highly organised, with the ability to prioritise tasks and maintain efficiency under pressure.

• Adaptable to changing circumstances, able to handle a fast-paced, evolving environment.

• Proactive and willing to take initiative, suggesting improvements to processes and operations.

• An understanding of and commitment to supporting blind and partially sighted people, aligning with the charity’s mission.

 

Desirable

• Experience working in charity retail or a similar sector.

• Basic knowledge of Gift Aid and its application within charity retail operations.

• Understanding of marketing principles as they relate to online sales and branding.

• Experience with planning and organising events or promotional activities for online sales.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

An exciting opportunity to lead a dedicated team supporting young people to build resilience and thrive.  At an exciting time of growth for our charity, we are looking for two enthusiastic and dedicated leaders to manage programmes and daily operations at either our existing Hill House Farm or our newly opening 7th farm at Lower Shockerwick, set in adjacent beautiful woodlands and parkland, supporting the creation of our new ‘Bath hub’.  You will play a key role in ensuring our young people have a meaningful, inclusive, and memorable experience with Jamie’s Farm, feeling the positive impact long after their visit. 

What is Jamie’s Farm?  Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges. 

Known within the organisation as ‘Team Leader’ 

More about the role:  As Team Leader, you will manage the delivery team at either Hill House or Lower Shockerwick farms, working alongside the Head of Hub to lead an impactful programme. Your responsibilities will include leading up to four visits per month, ensuring the smooth delivery of residential visits, and fostering a culture of empowerment and collaboration within the team. You will help achieve key performance goals including high visitor retention and staff satisfaction rates, while also leading professional development and team-building activities for your team. 

You will participate in all aspects of farm life—leading walks, guiding young people through activities like gardening and crafts, and creating meaningful connections during shared meals and evening programmes. You will also serve as the main contact for a set of partner schools, building strong and supportive relationships. 

About you:  We are looking for an experienced and passionate leader who embodies Jamie’s Farm core values of positivity, passion, generosity, collaboration, and professionalism. You will have experience working in a social work, therapeutic, or educational setting. Prior management experience is preferred, showing your ability to support and motivate teams effectively and you will bring exceptional communication, teamwork, and organisational skills to the role. 

You will excel at developing meaningful relationships with diverse individuals and organisations, using positivity and empathy to inspire and motivate others. Your dedication to helping young people thrive, especially those in challenging circumstances, will drive the success of your team and the programme. 

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below.  Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for. 

How to Apply:  Please apply via the Jamie’s Farm website by clicking on the “Apply” button below. Read through the full recruitment pack and return both a completed application and equal opportunities form to the email address provided. We look forward to hearing from you! 

ellenor is a charity and a specialist palliative care provider for adults and children in Dartford, Gravesham and Swanley, and for children across the London Borough of Bexley. The Organisation has In-patient, Community, Wellbeing and therapeutic services at Northfleet.

We seek a dynamic, compassionate Operational Lead to enhance our Children’s Service. Candidates should be registered Children’s Nurses with expertise in Oncology, Complex Care, and Palliative Care, plus experience managing and developing services. Strong clinical and communication skills and a passion for exceptional care are essential.

About the role:
As the Operational Lead you will manage and co-ordinate the service, whilst also participating in direct patient care. You will work closely with other providers across Kent and as part of CHaL (Childrens Hospices across London) in developing and designing services that provide the highest standard of care and support.

Our Children’s team are part of something special, they provide specialist care & support to babies, children and young people with end of life care and oncology needs; supporting families in their own homes to ensure they enjoy special moments together . The children and young people we care for all have life limiting or life-threatening conditions and we are proud to offer a range of services to support the whole family. This includes play and music therapy and pre and post bereavement support. The role is very varied and requires a good understanding of the complex emotional and physical needs of the children and families as well as experience of managing a team.

Essential requirements:

• First Level Registered Children’s Nurse with current NMC registration
• Degree in palliative care or relevant clinical speciality.
• Teaching / mentorship qualification.
• Advanced Communication Skills certificate or willingness to undertake
• Administration of intravenous medications qualification, preferably with experience in the use of Central venouis Access Devices (CVADs.)

Why Join Us?
This is more than just a job, it’s an opportunity to shape your career in this role you’ll have the opportunity to provide direct patient care whilst being in the position to shape and develop services within ellenor and with partners across Kent and Bexley.

Professional Growth: You’ll have the opportunity to learn, grow and develop your skills in a supportive and friendly environment whilst working with a variety of key stakeholders.

Supportive Team: At ellenor, we support, encourage, and uplift each other. By contributing towards our mission and being part of our dynamic team together we will celebrate successes and help overcome challenges as well as learning and moving on quickly from our failures. We encourage you to try new initiatives, think BIG and be bold with your aspirations.
Make it your own: There is much flexibility to shape this role by implementing your ideas and strategies in support of our aims and objectives.

• This post is subject to Enhanced DBS clearance.

An employer contributory pension scheme is available, and NHS Pension Scheme members can transfer in their pension.

How to apply:
By application form either online or downloadable from our website or by submitting a CV and cover letter. CV’s without a cover letter will not be considered. For informal enquiries, please contact Linda Coffey, Director of Care 

This post is subject to Enhanced DBS clearance.

Closing Date: 2 January 2024

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

Position: Volunteer Engagement & Communications Manager
Type: Full-time (35 hours a week), Fixed Term until 27 February 2026
Location: Office-based in London with flexibility to work remotely
Salary: £39,717* per annum plus excellent benefits
Salary Band and Job Family: Band 3, Charity

*You will start at our entry point salary of £39,717 per annum, increasing to £42,199 after 6 months service and satisfactory performance and to £44,681 after a further 6 months.

An immediate start from February 2025 is desirable.

About us 

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job 

Please note this is a fixed term contract until 27 February 2026

We are looking for an experienced individual who can lead a team and provide high quality communications and engagement activities to volunteers and volunteer managers through a time of change.

You will be expected to lead the Volunteer Engagement and Communications team, ensuring that we have a high-quality programme of engagement, communication, learning and development across our volunteer community. 

We are currently going through a programme of transformation to implement a new Volunteer Management System and transform the services and support we provide to the MS community. This includes how we deliver our services across our central offer, and in the regions and nations and in the MS community. It will also involve innovating our services to offer more choice and support, allowing us to reach more people than ever before. We understand our volunteers and this role are integral to the success of this change.

Closing date for applications: Monday 6 January 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.