Registered Manager Jobs

Background

The Karen Hilltribes Trust (KHT) is a UK registered Charity that has worked in Northern Thailand for the past three decades. Our mission is to partner with Karen communities to improve their health, livelihoods, and access to education. By taking an integrated approach to the complex socio-economic issues at hand, we aim to achieve sustainable change by empowering Karen communities to improve their own lives.

Since 1986, KHT has transformed the health and well-being of over 50,000 people through the provision of clean drinking water, improved sanitation facilities and hygiene education; secured agriculture as a sustainable livelihood for more than 17,000 farmers through the construction of flood-resistant irrigation systems; and increased accessed to education for 17,000 children and young people through school meals, transport and accommodation, and higher education scholarships.

Main Purpose of The Position

The Fundraising Manager will work closely with the Thai-Karen team and Director of KHT to secure funding to support the successful operation of the charity and implement projects in KHT’s three key programme areas: Community Health; Sustainable Livelihoods; and Access to Education. The role will be primarily desk based but with opportunities to travel to the field. The successful candidate will be directly responsible for:

• Developing and implementing KHT’s fundraising strategy;

• Applying for grants from foundations, corporations, and individuals;

• Implement Prospect Research on existing and new potential donors (major gifts, corporates, trusts and foundations, individual donors) and creating solicitation plans, informing the Director on updates and activities implementation;

• Implementing KHT’s volunteer strategy, ensuring it provides funding to KHT’s projects;

• Ensuring our donors are engaged with high quality materials.

Main Duties and Responsibilities

The Fundraising Manager will be responsible for the following duties:

1. Develop and maintain a fundraising strategy with the Director, paying particular attention to increasing unrestricted funding opportunities.

2. Help develop and implement a CSR strategy to better engage corporations.

3. Manage grant applications for our projects to existing and new funders, who may be foundations, corporations, or individual donors.

4. Implement Prospect Research on existing and new potential donors (major gifts, corporates, trusts and foundations, individual donors) and creating solicitation plans, informing the Director on updates and activities implementation;

5. Check and constantly update Donorfy database, in coordination with KHT Director and KHT Finance Administrator;

6. Recruit volunteers to join our projects in Thailand, organically and potentially through partnerships.

7. Keep relationship with KHT Board of Trustees, in order to keep them informed on any useful material and initiatives they may help KHT with.

8. Implement community fundraising activities and organise talks and fundraising events, with the support and help of KHT Trustees and volunteers.  

9. Ensure that the organisation communicates regularly with its supporters, creating bespoke messages to increase engagement and donations and supporting social media content.

10. Ensure that the organisation complies with fundraising regulations set by the Charity Commission, Fundraising Regulator, and other relevant bodies.

11. Visit our team in Northern Thailand on an occasional basis (likely once a year) to better understand our work on the ground and support fundraising initiatives.

12. To perform other such duties as may be required by the Director, which are consistent with the responsibilities of the post.

Person Specification

You’ll likely have:

• Several years of experience in a relevant role fundraising for registered charities.

• Demonstrable success in securing funding through grant applications and by engaging donors.

• Excellent written and verbal communication skills, with the ability to produce high-level written communications in English and adapt writing style for an array of different audiences.

• Knowledge of Charity Commission/Fundraising Regulator regulations pertaining to fundraising.

• High level of computer literacy and a proficiency in Microsoft Office.

• Confidence to present the work of the charity to donors and supporters.

• Capable of working within different cultures and with teams from different economic and cultural backgrounds, where English might not be the first language.

• Well organised, able to prioritise effectively to meet deadlines.

• Have a proactive, flexible, and patient attitude.

• Right to work in the UK.

Other skills that would be useful:

• Experience of using Donorfy.

• Experience working with analytics and Search Engine Optimisation (SEO) to drive website performance.

• Experience working with social media analytics to drive social media engagement.

• Experience of working in international development or for a small UK charity.

Benefits

• £27,000 FTE for 40 hours a week.

• Opportunity to travel to Thailand.

• Flexible and remote working whilst in the UK.

• 5% employer contribution to pension after probationary period.

• 25 days per year FTE paid holidays, plus bank holidays in England and Wales

*Please note KHT is willing to consider a Part-Time Position for the right candidate, and can be flexible with working days. 

The deadline for applications is Sunday 24th November 2024

Location: London (candidates must have right to work in the UK)

Location type: Hybrid

Reporting to: Chair of Montpelier Foundation

Annual salary: £55K - £65K GBP, conmesurate with experience

Contract type: Permanent

Candidate level: Experienced non-manager

Background

Montpelier Foundation is a UK-registered charity focused on tackling climate change and poverty. Our team works on behalf of the Montpelier and Hampshire Foundations’ family office, managing close to $20M in grants annually to non-profits worldwide.

Our priorities are to speed up the energy transition away from fossil fuels towards clean renewables and to protect the land and forests which absorb carbon from our atmosphere, while safeguarding the livelihoods of those most affected by climate change.

We do this by funding non-profit partners across the globe: in high- and middle-income countries, where there are the highest greenhouse gas emissions, and in low-income countries, where there is the least amount of climate change funding available and the highest levels of poverty. We work to ensure that our grants provide meaningful and flexible support to our partners and have the highest impact for the intended outcomes of the Foundation.

Purpose of role

Based in our offices in Knightsbridge, London, the Programme Manager will have experience in grant-making or in relevant non-profit or policy sectors, and an interest in social and environmental causes globally. This is an excellent opportunity for someone looking to make a significant contribution to tackling climate change and poverty, in a predominantly office-based role. You would be joining a tight-knit team working in a fun, innovative and flexible environment.

Primary responsibilities

• Managing an existing portfolio of livelihoods and climate grants, i.e. owning the relationship with the NGOs, following their progress, overseeing the financial and legal aspects of the grant, and reporting to the Chair. A lot of this can be achieved through desk-based work, calls and meetings, but sometimes we need to travel to see our partners’ work in person.
• Making recommendations on grant renewals, by carrying out detailed analysis of the NGOs and the impact of the grants and working towards their approval by the board of directors.
• Exploring new grant opportunities under the strategic direction of the Foundation’s Chair.
• Maintaining, strengthening and growing the Foundation’s international network of foundations, subject experts, social intermediaries and service providers.
• Carrying out administrative tasks that are shared across the Programme Team, which could include financial reporting and website management.

Experience

• Strong academic background with a degree in a relevant field (postgraduate degree preferred) or equivalent professional experience.
• At least 5 years’ work experience in grant-making, or in relevant non-profit or policy sectors.
• Strong interest in international development and climate change, and a willingness to keep learning about new sectors, geographies and solutions.
• Fluency in English with excellent writing and communication/presentation skills.
• Assertiveness and confidence working with people and building trust-based relationships – in person, on the phone and on email with grantees, the team and board.
• Strong research and analytical skills.
• Ability and willingness to hit the ground running and take direction.
• Team player who likes being part of a small team and gladly pitches in on any task, big or small.
• Proficiency in Microsoft Office including Excel.
• Right to live and work in the UK.

Personal traits desired

• Adaptable - able to handle a variety of tasks and changing situations.
• Personable - pleasant to work with, able to bring positive energy to the team.
• Independent - capable of working autonomously and managing own time.
• Tenacious - persistent in tackling challenges and seeing tasks through.
• Flexible - open to new ideas and ways of doing things.
• Collaborative - a good team player who works well with others.

The deadline for application is Sunday 24th November 2024

Applications will be evaluated as they are received, allowing for an ongoing review process.

 Stay updated on the latest jobs by subscribing to our Global Charity Jobs weekly bulletin and if you’re looking for a rewarding career in the non-profit sector register in our database.

 Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.

We are looking for a dynamic and strategic Communications Manager to join our Development and Communications Team. This exciting role includes overseeing the production of our supporter magazine, annual report and digital content. You'll get the chance to develop new communication strategies and be at the heart of communicating our impact. We would love to hear from you if you are interested in this role! 

Who we are

At UCCF, we are passionate about students reaching students with the good news of Jesus. For over 100 years, UCCF has equipped and empowered students to discover Jesus and live for Him on campus.

We seek to resource Christian Unions (CUs), which are groups of students from a range of local churhces who join together to help everyone at uni engage with the life-changing message of Jesus. 

Each year, tens of thousands of students hear the message of Christ through CU ministry. Together, we are reaching students for Jesus.

The details of the role

• Contract: Permanent
• Salary: £30,900 - £35,000 pa, depending on experience
• Role type: full-time (36¼ hours/week), but we are open to discussing the possibility of the role being part-time
• Location: Blue Boar House, Oxford (UCCF’s office). We offer a hybrid arrangement where Tuesdays are our core day for in person working, and team members have flexibility to work from home for two days a week.
• Holiday allowance: 30 days per year, plus 8 public holidays
• Start date: as soon as possible

All other terms and conditions will be explained at interview.

Nature and scope: As the Communications Manager will be regularly involved in contacting supporters, churches and other outside organisations, it is an occupational requirement that the post holder is a believer in Jesus Christ as Saviour, Lord and God, and is in good standing with their local evangelical church, thus being in fellowship with the world-wide Christian family. They are required to sign assent to the Doctrinal Basis, to participate in UCCF collective worship and prayer and to model Christian discipleship in public and private life.

4,000 professionals, 0 days wasted, 1 incredible purpose.

Contact Centre - Senior Manager (Supporter Services)

£55,000 - £60,000 plus

Reports to: Head of Supporter Engagement

Directorate: Marketing, Fundraising & Engagement

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week - we are open to various flexible working requests such as compressed hours (10>9)

Location: Oxford, Oxfordshire Office-based with high flexibility (1-2 days per week in the office)

Closing date: 12 November 2024 2024 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: 1st stage competency-based interview, 2nd stage will include a task relevant to the role.

Interview date: 25th and 28th November for first stage and 2nd/3rd December for 2nd stage

At Cancer Research UK, we exist to beat cancer.

We are looking for an experienced Contact Centre Senior Manager to join our Supporter Services team in Oxford. Our passionate and inspiring customer service representatives speak to c1500 supporters per week in a mix of outbound and inbound calls helping them with both fundraising and increasing loyalty to CRUK or supporting them in registering for events, making donations, seeking advice and much more.

As a Senior Manager in the team, you will line manage 6 managers and have overall responsibility for a team of c60, so you'll need to come with solid line management experience. We are looking for a people centric leader that knows how to engage, motivate and inspire a large, diverse team and someone who embodies our values.

It's an exciting time to be joining the team as we embark on our automation journey, moving from Siebel to Salesforce, so this is a real opportunity to have an impact and shape what that journey looks like.

Our supporters are at the heart of everything we do so it is essential we make every interaction a memorable one.

What will I be doing?

• Motivate and inspire the team to provide a great experience for our supporters through high levels of engagement via a range of contact channels.

• Coach, mentor and empower staff to develop their skills and provide support for them in delivering their objectives.

• Create and harness a collaborative working environment to encourage teamwork, energy, creativity, a sense of fun and positive staff engagement.

• Act as a point of escalation to resolve any issues relating to the performance of the team and supplier.

• Owns the contract for our external call centre suppliers and ensures that the service they provide is seen as an extension of the team at Cancer Research UK.

• Develop and implement strategies to improve service delivery and efficiency across the breadth of contact centre services

• Through our outbound services, achieve annual income targets

What are you looking for?

If you have experience as a Contact Centre Manager, Support Services Manager or Support Centre Manager we would love to hear from you. Whatever your background you'll need to demonstrate…

• Strong customer and supporter focus

• Experience of delivering high quality supporter/customer service across multiple teams, in different locations, in a similar organisation (call centre)

• Proven experience of line management of multi-disciplined teams working across a range of projects (scale and scope), for multiple customers

• Ability to manage, develop and motivate teams, particularly during challenging times

• Proficiency in contact centre software and CRM systems with ability to identify opportunities for technological improvements and upgrades

• Analytical skills with the ability to interpret data and make informed decisions.

• Experience providing input to and implementing: strategy, policy and operating

*Internally this role is known as Senior Manager (Supporter Services)

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Community First is a registered charity based in Devizes. As a member of Action with Communities in Rural England, we support communities across Wiltshire and Swindon. Our Patron is Her Majesty The Queen.

Voice It, Hear It is a partnership programme that is committed to co-production and Service Users engagement throughout Wiltshire.

 We work together to:

• Extend collaborative reach, working with VCSEs and marginalised groups lacking service access and community feedback participation
• Jointly advocate for Service Users as an Alliance, amplifying their voices in multiple arenas and forums

This post holder will foster strong partnership to deliver the User Engagement Service (Voice It, Hear It) This service aims to amplify and advocate for peoples voice to inform local strategy and  develop community action to create stronger and more resilient communities.

The post holder will lead on consultations and engagements with a range of stakeholders, ensuring accurate and timely reporting, ensuring a proactive and collaborative approach to partnership working.

ORCA believe that everyone who cares about whales and dolphins can play an active role in safeguarding their future, and we are looking for an Individual Giving Manager to develop an individual giving focussed strategy that can help secure our conservation work for the future.

We are looking for a fundraiser with experience across a range of digital giving channels and has a keen understanding of different donor journeys and is able to create high quality, targeted communications aimed at a broad range of stakeholders.

The ability to manage digital channels such as social media, web content and CRM-led communications is essential, particularly for memberships/regular giving and donor recruitment and retention.

ORCA have set ambitious but achievable growth targets over the next three years of:

• 2025: £25,000 increase in individual giving income vs 2024
• 2026: £75,000 increase in individual giving income vs 2024
• 2027: £150,000 increase in individual giving income vs 2024

This is an opportunity to build on existing individual giving income streams and catapult ORCA into the next phase of it’s growth by providing a solid financial foundation for the future of our conservation work.

This role would particularly suit someone who is looking to take their first step into a senior fundraising management role within the conservation sector

King Edward’s School, Bath, is seeking applications for its newly created Commercial Manager role.  The Commercial Manager will be responsible for the development and implementation of an ambitious strategy to generate income from a range of commercial offerings. 

We have a vision that the School’s estates are being utilised at all points of the year in a way which is respectful and complementary to the School’s needs and where the income generated contributes directly and materially to the School’s overall purpose -  that through an outstanding all-round education, King Edward’s pupils acquire the tools and the confidence to flourish and be happy today and to be ready for whatever the future may hold.

The funds raised from the School’s commercial offerings will also directly contribute to our Bursary commitment to support children whose families are not able to meet the school fees.  As we approach our 475th Anniversary we have an ambition to expand our Bursary Fund so that any child offered a place at the Senior School can attend regardless of their family’s financial circumstances.   

The successful candidate will have a proven track record of developing and implementing an ambitious commercial strategy, operating at a senior level within an organisation and with experience of engaging with a wide range of stakeholders, including senior staff, governors, parents and external charities and businesses.

We recognise that this experience may be from sectors other than the education sector and would be delighted to receive applications from individuals which demonstrate the transferable nature of their skills and experiences to the education sector in general, and to King Edward’s School specifically

This position is a permanent full-time role, working 37 hours per week Monday to Friday, all year round.  We would consider part-time applicants wishing to work 0.8 FTE or above.  This position would be further enhanced by the School’s generous staff benefits package which includes school fee remission.

As Finance Manager you will have responsibility for overseeing the Foundation’s finances, the Finance Manager will be a key role in providing support and analysis to help decision- making for the Trustees and Foundation Manager.  We have spent the last two year moving towards becoming a service delivery organisation and an employer in our own right and as we look towards growing the Foundation we are looking for someone who can help us to identify, develop and implement various processes and systems that don’t currently exist from a Finance perspective.

This is a hands-on role with a mix of strategic and operational tasks and is essential to the success of our strategy, maintaining best practice financial controls and budgetary oversight, and meeting statutory obligations.

The role will suit someone who is looking to join a small, dynamic and growing organisation to integrate finance within the organisation through building relationships with the wider team.

Overall Job Purpose

• Development of the finance team’s strategy and identifying initiatives to deliver on this strategy
• Identifying business improvement opportunities directly, or through others, to improve financial management and reporting
• Assisting the Foundation Manager and Trustees in establishing the policies, systems and procedures which will ensure the Foundation's resources are used effectively
• Advising on compliance with legislation and guidance, for example, HMRC, Charity Commission
• Organising and managing the Foundation's finances,
• Administering pensions and payroll related functions
• Supporting and encouraging the Foundation’s ethos and its objectives, policies and procedures

This newly-created role is perfect for someone with a flair for engaging with others and looking to widen their fundraising and data analysis skillset to elicit real change. You will be working within a dynamic, highly-regarded local charity that values your views and encourages personal and professional development.

We are seeking a proactive, flexible, driven and organised person to lead on our fundraising, monitoring and evaluation and communication activities. This role will be integral to the and development to directly support the work of provding services to our families and volunteers. This is a fantastic opportunity for someone to utilise and hone their skills, gain valuable experience, and develop or perhaps further their career in the not-for-profit sector as part of a dynamic, enthusiastic and supportive team. 

The successful candidate will be able to demonstrate experience in a fundraising and impact evaluation environment, including:

• developing and implementing a fundraising strategy 
• writing successful grant funding bids and reports
• excellent planning and organisational skills with ability to prioritise competing demands and meet deadlines 

For full details on the role, please see the attached job description and person specification

This is an exciting opportunity to join our team for 12 months, with the potential for extension subject to funding. We offer a genuinely rewarding and positive work environment, and ongoing opportunities for training and development.

Having been home-based, we are gradually moving back to working from our Marylebone office. However this role can be flexible, with at least 2 days homeworking possible after the probation period.

We welcome and encourage applications from people of all backgrounds. Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham is committed to Equality of Opportunity and Diversity, and to safeguarding and promoting the welfare of children and adults. 

We are seeking to recruit a Communications Manager to lead on the development and delivery of PILC’s communications strategy with an aim to grow the organisation’s profile, increase the reach and influence of our work and develop supporter engagement.  

About the role

We’re looking for an experienced Communications Manager to help us increase the impact of our work through cross-channel communications and grow the organisation’s profile to match the quality of the legal work we conduct. You will be joining at an exciting time when there is already some infrastructure in place but plenty of opportunity to make your mark on the development of our organisational approach to communications. You will work closely with the Director to develop and implement a cross-organisational communications strategy to extend our reach, brand awareness and increase donations. You will join a dedicated staff team who are all passionate about building power with working class and marginalised communities. You will be expected to work closely with staff across the organisation, supporters and the communities we serve, co-ordinating and delivering effective organisation wide communications. A demonstrable interest in social justice campaigning is essential.

About You

 We are looking for an experienced and creative communications all-rounder with a track record of implementing communications strategies for social change. You’ll be an effective project manager, able to work proactively and collaboratively with staff across the organisation to showcase the vital work colleagues in the litigation team conduct out of the spotlight. You will be confident in working with a variety of stakeholders, including journalists, lawyers and marginalised communities. You will be proactive, able to build and maintain relationships, develop effective cross-channel communications and manage a varied workload. You will be both able and happy to turn your hand to strategic thinking alongside day-to-day delivery, such as copy-editing news pieces for our website or writing press releases. You’ll be engaged with social justice campaigning and social media with an ability to identify and take advantage of relevant communications opportunities.

PILC is an equal opportunity employer. People with lived experience of poverty, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.

Please do not count yourself out if you feel you do not meet all the requirements and let us decide if you meet the criteria. Training will be offered as part of the opportunity.

Job Title

Business Support Manager (Maternity Cover)

Job Reports To

 Assistant Director of Operations

Business Unit/ Department

 Administrative/Operations

Dimensions of Role

Full time – 35 hours per week (Office based with the option of working from home on Fridays)/ Fixed Term 12-month maternity cover

Working Relationships

· With the Executive & Administrative team

· With the Chair and Board of Trustees

· With those we support, within the Rank network

Purpose Statement

The postholder will be a key member of the central administration team of the Rank Foundation. 

Key Accountabilities

Secretariat support to governance committees:

- Drafting agendas, production and dissemination of papers for Committees and Board meetings to trustees

- Attendance to governance meetings, minute taking, and following up on actions

- Organising RFL annual governance schedule of meetings

- Liaising and acting as point of contact for trustees

- Arranging meetings for Execs and Trustees

- Drafting and issuing comms as needed by the Chair, Trustees and Execs

- Maintaining governance records and register of trustees’ interests up-to date

- Assisting with audit queries as and when required

- Managing the periodic review of Committees’ Terms of References

- Planning induction programme of new trustees

- Undertaking regular reviews of policies, staff handbook, trustee hanbook and ensuring currency and developing new ones as required

- Supporting with implementation of  EDI strategy and the Foundation’s vision

- Occasional out of office hours meeting attendance as/ when required

HR

- Facilitating recruitment activities including posting and monitoring job ads, shortlisting of candidates, recommending list for interview and liaising with candidates

- Onboarding of resources: references, right to work checks, drafting of contracts and offer letters, planning of induction programme, sourcing of IT kit/required equipment, arranging IT induction

- Offboarding of resources: ensuring resources are removed access to SharePoint, emails and laptop wiped. Monitoring of dormant inboxes.

- Management and administration of Breathe (HR Platform)

This job description is not necessarily an exhaustive list of tasks but is intended to reflect a range of duties the post-holder will perform.

Skills, Knowledge & Expertise

Knowledge Qualifications & Experience

· Previous experience in an executive support role and working with Board of Trustees

· Previous experience of minute taking

· Previous experience of HR support

· Proficiency in Microsoft packages (essential)

· Understanding of the charitable and philanthropic sector (desirable)

Skills/ Abilities

· A positive team member

· Excellent organisational skills and attention to detail

· Willingness to help colleagues, ‘can-do’ approach

· Adaptable, flexible, and willing to learn/develop skills

· Ability to manage multiple tasks, work to deadlines and prioritise effectively

· Excellent communication skills by phone and email, experience of engaging with stakeholders at all levels

· Ability to organise events and ensuring arrangements are communicated to all stakeholders

· Ability to handle sensitive information and discretion

Confidentiality

· Paramount that the postholder works in a highly confidential way

Overview

Climate change is one of the greatest challenges of our time and the ability to capture, transport and store or utilise carbon dioxide will be crucial to ensure a sustainable, competitive and equitable transition to a climate neutral Europe.

The CCSA is the trade association accelerating the commercial deployment Carbon Capture, Utilisation and Storage (or CCUS) through advocacy and collaboration.  Our ambition is to see CCUS developed and deployed at the pace and scale necessary to achieve net zero emissions by 2050 and deliver sustainable growth across regions and nations. We represent a wide variety of organisations with an interest in the development and deployment of CCUS across many applications to decarbonise heavy industries, power, and hydrogen production, and remove carbon dioxide directly from the atmosphere.

The CCSA operates as a not-for-profit company, overseen by a board of elected members. We have 20 staff across our London & Brussels office. We turnover around £3m. Our income comes from membership fees from our 125 members and sponsorship at our conferences.

The CCSA has grown by 100% over the past few years, as we have grown in profile and impact supporting the developing industry across Europe. For maximum impact we have focused on delivery, however, we are now looking at enhancing some of our internal systems including our finances. We have a UK registered company and a Belgium registered company, external accounts and bank accounts for each but with no dedicated internal finance resource. We do have some support from an outsourced finance manager via our landlord, we anticipate this would continue, at least initially. In terms of accounting packages, we use Xero in the UK and Yuki in the Belgium office.

The role
We are a dynamic organisation looking for our first part-time finance manager. We have put some structures and processes in place using a finance consultant, but we are looking for somebody that will enjoy improving finance processes and helping make things easier for our teams in both offices. The role will be a stand-alone finance role without any admin support, so we are looking for a self-starter who works independently and is both strategic and operational and won’t mind invoicing/chasing debt.

The role will be managed by the Head of Membership, but will work closely with the CEO and other members of the senior leadership team.

Responsibilities

Finance management

• Preparation of accurate and timely monthly management accounts, including reconciliation across both UK and BE offices accounting systems and comparing the forecast out-turn for the year against budget
• Assisting with the preparation of the finance update for the quarterly board meeting working with our two external accounting firms
• Cash monitoring and reporting
• Working with senior managers to produce an annual budget
• Supporting the CEO with documents/reporting for the quarterly Board and Finance and Risk Committee meetings.
• Develop and enhance the CCSA’s finance processes and systems, especially using tech solutions
• When required liaise with the external auditors, ensuring that timescales are communicated and agreed, and the auditors’ requirements are met to ensure timely completion of their work

Finance operations

• Preparation and sending of sales invoices (c200 a year) and chasing aged debt
• Oversight of bill payments and expenses
• Process and post month-end journals
• Running the monthly UK and maybe BE payroll including liaising with payroll providers
• Ensuring payroll taxes, VAT and other taxes are filed and settled on time.
• Act as a point of contact with accountants, banks, service providers, and suppliers
• Provide finance support to the wider staff team
• Other ad hoc finance/operations duties as required

About you

The CCSA is very fast paced and has a ‘start up’ feel, so we are looking for somebody that is:

• Pragmatic and hands-on
• Able to work quickly and flexibly
• Strategic and eager to drive improvements and efficiencies
• Trustworthy with high integrity
• Is able to communicate about financials issues especially to lay staff
• A self-starter who works proactively and independently
• Organised and able to plan work
• Eligible to work in the UK

In terms of experience we are looking somebody that is:

• A qualified accountant CA/ACA/ACCA/CIMA
• Has strong management accounting and bookkeeping experience
• Experienced in working in a similar role, ideally within a small company environment
• Ideally experienced with Xero or and other systems
• IT literate with strong Excel skills
• Ideally has experience of working across countries and awareness of consolidating across different currencies.
• Maybe interested in sustainability, CCUS, working for a not-for-profit or membership body

Location/hours

This is a part-time role of 2.5 days a week (18.75 hours) and we are flexible as to how these are spread over the week. We operate a flexible, hybrid policy in both offices and for this role the successful candidate could spend 1 day a week in our comfortable London office near beautiful St James Park, SE1, or a remote role based in the UK, with quarterly trips to the London office. There may also be the occasional requirement to travel to our Brussels office a couple of times a year, to deal with any in-person finance compliance/banking issues. We are keen to accommodate the right candidate and open to discussion.

Click on the How to Apply button for instructions 

No agencies, thank you.

Come join us at this exciting time and help us bring our new and ambitious fundraising strategy to life!

You will work in an external facing role and the work will include managing existing donors, internal prospecting and pipeline development, building new, external relationships, and creating a network of local significant support. The area of major gifts has been identified as a key growth area and therefore is an organisational priority: you will have plenty of opportunity to develop in this area, whilst being supported by our friendly Philanthropy Team.

To succeed in this role, you will be confident in deal with varied individuals and contacts at all levels, in varied situations. Your excellent communication skills will shine through when projecting yourself in meetings and other situations where you may not know anyone. You will possess the ability to create cultivation and management plans for donors, bearing in mind the interests of the donor, what is appropriate communication and what is the appropriate level of financial ask.

This is a hybrid full-time role with 2 day per week spent working in our office in Cowley, Oxford. Some travel across Thames Valley will be required. Pay range for this role is £35,923 to £46,026 per year, dependent on skills and experience.

Helen & Douglas House offer the following benefits:

- 27 days holiday plus Bank Holidays, rising to 28 days after 3 years, and 29 days after 5 years of service.

- Flexible Annual Leave: buy or sell up to 5 days of Annual Leave per year.

- Life assurance x4 your annual salary.

- We are a direction agency for the NHS Pension Scheme.

- Group Personal Pension scheme with 7% employer contribution.

- Eye care voucher scheme.

- Cycle to work scheme.

- Octopus electric vehicle leasing scheme.

- Occupational sick pay and maternity pay.

- Enhanced maternity leave and shared paternity leave.

- A flexible working environment.

- Investment in your Continuous Professional Development.

- Employee Assistance Programme.

- Recommend a friend scheme.

- Commitment to Equality, Diversity & Inclusion. We welcome applications from all areas of the community and run regular in-house EDI-focused events and workshops.

Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families. We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Role Title: Temporary Operations Manager (Maternity Cover)
Salary: £41,463.70 FTE per year (pro-rata to 4 days per week)
Contract length: 12 months (fixed term) March 2025 to March 2026
Location: Hoxton, London UK

Deadline for applications: Sunday 19th January 2025
Shortlisting / Interviews: second half of January 2025
Start Date: March 2025

Counterpoints Arts is a leading national organisation working at the intersection of arts, migration and social change. For 12 years, Counterpoints Arts has been at the vanguard of cultural commissioning and practice, supporting and producing the arts by and about migrants and refugees, ensuring that their contributions are recognized and welcomed within British arts, history and culture.

The range of Counterpoints Arts’ work has grown considerably since it was founded in 2012 and we are now seeking someone to lead on Operations Management whilst our current Operations Manager is on maternity leave. This role is key to ensuring the smooth running of our charity’s operations, including overseeing day-to-day administrative, financial, and HR functions. The successful candidate will be highly organised, proactive, and have a strong background in charity operations or a similar role within the nonprofit sector. We are particularly interested in recruiting someone whose values align with the charity's mission and overall team culture.

Counterpoints Arts aims to attract and retain talented people from all backgrounds to its team. We particularly welcome applications from those who have been historically excluded from the cultural sector, including people with lived experience of displacement, people of colour and other ethnic global majoraties, people who identify as LGBTQ+, disabled people and people from a working class background.

Responsibilities:

Overall, the role involves ensuring smooth daily operations and charity compliance, managing office administration, supporting team productivity and wellbeing, and liaising with external stakeholders and suppliers.

Finance and Fundraising:

• Ensure financial compliance and oversee bookkeeping, invoicing, and grant payments.

• Support budgeting, financial reporting, and planning with the Director.

• Monitor charity management accounts, project income, and expenditure.

• Manage year-end accounts, filing with the Charity Commission, and Company House.

• Write funding applications and reports, maintain funder relationships, and ensure grant reporting deadlines are met.

• Ensure provisional figures are submitted to various funders and entities

• Write narrative report to go alongside financial report for year end accounts

Board and Senior Management Team:

• Support the Director in preparing Board papers

• Support SMT meetings and assist the Board with reminders and actions

• Update the Risk Register every 6 months according to updates agreed at Board meetings

​HR and Policy:

• Lead on HR activities, annual leave, TOIL, pensions, and contract administration.

• Oversee payroll, recruitment, staff wellbeing, and compliance with employment law.

• Manage temporary staff and freelancers, and update HR policies as needed.

• Lead on the annual team training programme and supporting team with individual

  training ambitions

• Support all staff with wellbeing needs and help address issues with individual wellbeing.

• Organise team training, away days, and foster a positive team culture.

• Ensure staff adherence to policies (e.g., annual leave, sickness, TOIL) and promote

  inclusive work practices.

• Support with Risk Assessments and Safeguarding assessments and help respond to safeguarding concerns or incidents

• Support with Activity Planning

• Support with any placements/internships

• Organise annual DBS checks for all staff

IT:

• Manage all IT systems used by the team of staff and freelancers, including Slack and Google Workspace.

• Oversee CA website management including updates and resolving issues as needed with the web developers

• Communicate any server or IT issues promptly with the team

• Encourage best practice for cyber security to all team members and work with staff to resolve any cyber security issues that arise Compliance and Governance:

• Ensure legal and regulatory compliance, including Charity Law, Data Protection, Health & Safety and Employment Law, and support implementation of relevant policy with the Board and Senior Management Team.

Office Management:

• Manage office logistics, filing, GDPR compliance, and health and safety.

• Ensure safeguarding protocols are in place, reporting issues to the landlord/Building Manager as needed

• Manage insurance renewal and any issues with insurance throughout the year, including

  additional insurance premiums / cover and any claims

Required Experience:

• Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.

• Strong financial literacy and experience managing budgets.

• Excellent attention to detail: Highly organised with a focus on accuracy, best practice and compliance.

• Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture

• Ability to handle sensitive and confidential staff and organisational information

• Excellent organisational and project/task management skills.

• Strong written and verbal communication skills.

• Highly literate in IT: experienced with Word, Excel, Google Workspace, Slack, and other organisational software.

• Proactive and adaptable: able to take initiative, prioritise tasks, and adapt quickly to changing circumstances.

• Collaborative with excellent interpersonal skills, capable of working with a range of colleagues, stakeholders, suppliers and partners across the sector.

• Passionate about organisational planning and supporting teams to operate at their best.

Desirable Experience includes:

• Lived experience of displacement

• An interest in/passion for arts and migration

Values and Beliefs underpinning our work

Our work is organised around a set of core values and beliefs that guide our work and inform our decisions.

Our working culture, created through the interactions of our staff, volunteers, trustees, artists, partners and wider network, is based around the principles of mutual respect, collaboration, trust, care, generosity, transparency, accountability and deep commitment to our work.

We are dedicated to ensuring fairness and equity for all staff, regardless of their position, gender, age, race, religion, or background.

How To Apply

Please note that applicants must have a current legal right to work in the UK (this job does not qualify for the UK Skilled Worker Visa).

Please send the following documents to us by email with ‘Operations Manager (maternity cover)’ as the subject, by Sunday 19th January 2025:

• An up-to-date, comprehensive CV

• Covering letter (max one page) outlining how you meet the role and person specification criteria

• A completed Equality Diversity Form. Please download, complete and attach to your application form.

  We encourage applicants to apply even if you don’t feel like you meet every criteria, and please contact us if you have any questions or would like to arrange an informal chat about the role.

  We will review all applications and hold interviews in the second half of January 2025 with the successful candidate starting in March 2025.