Registered Manager Jobs

Community Development and Wind Farm Manager

Location:                        Hybrid, based in Uist, with a desk at old Lochmaddy School, North Uist.
Application deadline:      Sunday 01 December, 2024, noon.
Duration of role:              Three-year fixed term appointment, with a view for renewal for a longer term position thereafter.   
Hours of work:                 Full-time, 35 hours per week, flexible working considered.
Salary:                              £40,050 (starting salary).
Holidays:                          25 days per year plus 9 days public holidays per year.
Pension:                           Employer’s monthly contribution to pension at 3% of monthly salary. 
Other benefits:                The position will include a training allowance, to support personal professional development                                                    and the needs of the role.
Role summary:                   
This is an exciting opportunity to join North Uist Development Company (NUDC) and UistWind (North Uist Development Company Trading Limited) to act as a catalyst for innovative and sustainable community development and for successful operational management of the North Uist community-owned wind farm – UistWind.

UistWind has been operational since 2019 and we are pleased to have reached a point in the project to be able to fund this joint position in preparation for the first North Uist Community Benefit Fund.

The successful candidate will work with the UistWind Management Committee, its members and associated parties, to manage the Community Benefit Society’s operational business needs, meeting compliance requirements while working to maximise generation and revenue from two 900kW wind turbines at Criongrabhal near Clachan-na-Luib in North Uist for the benefit of the local community.The successful candidate will also work with NUDC and the wider community, to develop and implement both a community development plan, and a community investment plan for the UistWind community benefit fund, which takes account of opportunities to enhance the socio-economic, cultural and environmental welfare of the North Uist and Berneray area.

Who we are looking for:
We are looking to recruit an energetic and self-motivated individual, with a strong commitment to community development and community ownership.  You will have experience of partnership working, especially with community groups and associated stakeholders, and of working with and supporting voluntary trustees.  You will also have excellent communication, coordination and facilitation skills, alongside attention to detail and demonstrable ability to understand, utilise and interpret complex technical and financial information.  ​If your experience looks a little different from what we've identified, and you think you can bring value to the role, we'd love to hear from you.

About us:

North Uist Development Company, founded in 2010, registered as a Scottish Company No. 383175 and as a Scottish Charity No. SC041709, aims to develop a sustainable and viable community through promoting the social, educational, cultural, economic and environmental wellbeing of North Uist.UistWind (North Uist Development Company Trading Limited) is a Community Benefit Society, registered with the Financial Conduct Authority under registration no: RS007738.  The two UistWind 900kW wind turbines are operated by UistWind on behalf of the community, with projections indicating the project will generate over £2 million for community benefit.  For more details visit our website.

How to apply:
For full details about the role, who we are looking for, and how to apply, please see our website and download the application pack.  You can also apply directly through charity jobs. 

Applicants should submit a cover letter and CV by noon on Sunday 1st December 2024.

• Ensuring that all requests and 1st & 2nd level queries (phone, email and in-person) are responded to promptly and effectively including providing tours of the Centre to prospective members.
• Interacting with members on a daily basis, delivering a superb experience
• Full responsibly for bookings & payments for all Classes, Clubs, activities, services, membership fees, etc. on the online system the Centre uses (training will be provided)
• Promoting all membership, classes, clubs, activities, special events and services with respective prices and availability to members and visitors
• Processing applications for membership and volunteers as per the Centre’s process.
• Managing drop-in activities which take place weekdays from 9 am to 12 noon. 
• Organising room setup requirements for activities, especially classes, meetings and events
• Maintaining the professional appearance of the office at all times, including ensuring front office filing systems are maintained and up to date
• Training and managing volunteers supporting the front office, Front Office Assistants, ensuring they are aware of their responsibilities and performing to a high standard
• Responsible to making sure members renew on time and membership renewal is up to date.
• Responsible for maintaining all notice boards in the Centre and keeping them up to date with correct posters and announcements.
• Receive and help with various deliveries ensuring everything is received properly and is kept in its correct place.
• Maintaining the activities list, class and clubs registers and the login/out ledger and visitors log for all members, visitors and volunteers.
• Making sure the relevant Health and Safety requirements and other obligations are being met and correctly observed
• Reporting any maintenance issues quickly and clearly to the Community Manager
• Overseeing and ensuring that all administrative processes are carried out in line with the Centre’s policy
• Opening the Centre in the mornings and possibly closing in the afternoon.
• Reconciling money received on a daily basis reporting this to the General Centre Manager
• You might be required to attend/support events out of working hours including weekends. You will receive time off in lieu for any hours you work over your contractual hours

What you need to have?

• Excellent knowledge and understanding of IT systems including MS Office (Word, Excel and PowerPoint).
• Strong organisational skills & ability to multi-task
• Experience of working in a similar role and environment
• Able to demonstrate your ability to provide high quality customer service
• Good numeracy and literacy skills and an eye for detail and accuracy
• Self-motivated and able to work under pressure and on your own initiative without ongoing direct supervision
• Be an enthusiastic, flexible and adaptable team player.
• Understandings the importance of safeguarding
• Ideally living locally or within easy commute to Centre

Are you an experienced Registered Manager looking for a new challenge?

Location: Office Based in Aller, Langport, Somerset, TA10 0QN & supporting people across Somerset, as a Domiciliary Care Provider.

37 hours per week with on-call responsibilities; which is shared with four other team members.

£37,555 PA Pro Rata

You First are looking to recruit an experienced Registered Manager from within the sector, who is as passionate as we are about supporting neurodivergent people, people with a learning disability and/or mental health illness to live meaningful and purposeful lives. You will need to have experience of working with and managing support for neurodivergent people, people with learning disabilities and people with mental health illness and complex support needs. You will form part of a senior team that upholds You First’s values and it’s high-quality standards. You First welcomes team players who share our values and goals of supporting people in the way they choose, with their own front door!

You will be creative, compassionate, calm, responsible, a good team player, a good people manager, empathic, non-judgemental, self-motivated, understand professional accountability, a first class communicator, and will be someone who can contribute toward our positive, listening, learning and responsive culture.

Formed in 2014, You First has grown by reputation to the point where we are now looking at creating a Registered Manager Team. Responsible to the Business Operations Manager, each Registered Manager will have operational management responsibility across a designated location within the Social Enterprise.

Person Specification:

• Minimum of 2 years management experience in Adult Health and Social Care, ideally as a Registered Persons (but not essential)
• Level 5 qualifications in Management within Adult Health and Social Care/or willingness to work towards this within the first 12months of joining You First. (Note: Post holder must have an existing Level 3 or 4 qualification)
• Hold a valid Full UK driving license.
• Willingness to travel across the County.
• Desire to be/apply for Registered Manager Status with the Care Quality Commission.
• Ability to work outside of office hours when required.
• Ability to seek and be accountable for own workloads.
• Experience with rota management.
• A team player.
• Experience of working with people who are neurodiverse.
• Experience in mentoring and coaching team members.
• Ability to form positive working relationship with all stakeholders.
• A person that holds themselves with integrity and transparency.

You First offers:

• The opportunity to be part of a forward thinking, innovative and ground-breaking third sector organisation that is serious about people being supported to take full control of their lives
• An attractive salary of £37,555 PA Pro Rata
• A generous annual leave package of 7 weeks per year, inclusive of bank holidays
• Employee self-management
• A supportive and inclusive working environment
• An Employee Assistance Programme
• A comprehensive and encompassing induction
• Regular one-to-ones with the Business Operations Manager
• An occupational pension
• A commitment to your personal and professional development including access to further training and qualifications

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values.

JOIN THE TEAM!

Our Dawlish and Sidmouth CQC services provide housing-related support for people with high support needs. The purpose of the service is to enable people placed out of area to return to Devon. The services aim to support people in gaining the skills they need to live independently.

How you will make a difference as a Registered Manager:

• Personalised Service Delivery: Ensure safe, personalised services through assessment, person-centred planning, and regular outcome-focused reviews.
• Support Planning: Develop aspirational support plans for residents.
• Safety Systems: Implement safe systems of work, including personal safety and lone working, complying with Rethink Mental Illness’ safety policies.
• Information Quality: Improve the quality of information recorded on Rethink Information System (RIS) and support staff in its use.
• Incident Management: Manage incidents and accidents effectively, adhering to policies and regulatory notifications.
• Complaints Management: Enhance service user experience by developing an effective complaints management culture.
• Safeguarding Lead: Lead safeguarding practices, ensuring effective reporting and professional relationships with the safeguarding team.
• Staff Management: Provide effective line management, handling conduct, performance, and attendance issues.
• Recruitment: Recruiting skilled staff, managing the recruitment process in line with policies and Equality legislation.

Essential Skills and Experience Required:

• Qualifications: Achieved or working towards Level 5 Diploma in Leadership in Health & Social Care or equivalent.
• Experience: At least 2 years of relevant experience in an operational management capacity in a health/social care setting.
• Knowledge: Understanding of legal responsibilities and standards for CQC registered services, including person-centred service delivery.
• Supervision and Leadership: Experience in providing effective supervision, leadership, and management of staff.
• Direct Experience: Experience working directly with people with severe mental illness.
• Agency Work: Experience working within statutory agencies.

Caring for our people.   

We offer a wide range of support. Some of our benefits include:   

• PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.  
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments.  
• Taking time for you: we work flexibly and have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.  
• Planning for the future: We have a contributory pension scheme.  
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.  

• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.  

Registered Manager

Are you looking for a new challenge and would like to lead a team where you can work with like-minded people to make a difference in the lives of some of the most vulnerable children in care? Would you like to be part of the Care Management team for a forward-thinking charity? If so, we would love to hear from you!

Position: Registered Manager - Residential Children's Home

Location: Bury St. Edmunds, Suffolk

Job type: Permanent / Full Time

Hours: 37 hours per week

Salary: £42,119 - £48,978, depending on skills and experience.  (Max job rate is £48,978, performance related)

Closing Date: 7th November 2024

As the Registered Manager, you will:

• Join the experienced Care Management Team, alongside sixteen other managers, of which four manage solo or dual children’s homes.

• Use your experience combined with the organisation’s model to lead a team which encourages children to develop a positive sense of self and ensure that professional standards are maintained at a high level. 

• Collaborate with the organisation’s Therapeutic team, who provide two days a week of therapeutic support, including advice and practical tools, to support your team in providing trauma-informed nurturing care for each child. 

• Provide effective support to staff, including advice and guidance, reflective supervision and annual appraisal. You will be able to guide your team's development using the organisation's extensive specialist workforce training programs. 

• Work in partnership with young people, their families and friends, colleagues, and other agencies to achieve the best outcomes for each child in your care. 

• Work collaboratively with the organisation’s Staying Connected service for a smooth transition when a young person leaves care, benefiting from in-house support and the organisation's lifelong offer. 

• Benefit from over 50 years of innovative practice, an experienced Head of Service and peer support. 

• Have exciting opportunities to develop your career through our extensive workforce training programs.

About you:

To perform well in this role, you’ll need:

• Minimum of a relevant qualification (minimum - childcare related Diploma at Level 3)
• If not already held, attain the Diploma in Leadership (Level 5) or other Management qualification within 2 years of appointment
• 2 years’ experience working in a position relevant to the residential care of children in the last 5 years
• Minimum of 1 year experience in supervision and management of others in a care role
• Work in a residential or field social work setting relevant to the job
• Experience of inter-agency work
• Able to work toward targets, and set goals for others
• Evidence of continued professional development
• Experience of working with young people who have experienced trauma and disrupted attachments
• Experience of working toward agreed outcomes for children and evidencing progress
• Experience of working with children with complex needs

In your role, you’ll have access to the following benefits:

• Free, career-enhancing qualifications
• A “golden hello” scheme welcoming you to our services, with £2500 paid to you one month after your start date and a second £2500 at the six-month mark.  (Not available to candidates referred by recruitment agencies) (Subject to conditions)
• A referral scheme offering £1000 if you recommend a contact who goes on to be employed by the organisation in Care Services. (subject to conditions)
• 33 days annual leave per year (including bank holidays)
• Annual leave purchase
• Additional service-related holiday from 2 years
• Employee Assistance Program (EAP)
• Company funded medical cash plan
• Enhanced sick pay and family-friendly leave
• Pension salary sacrifice
• Life assurance to the value of 3x your annual salary
• Access to the Blue Light benefits platform enabling you to access discounts across a range of shops, venues and services (your membership fee will be reimbursed)
• Access to multiple Wellbeing initiatives
• The opportunity to influence the organisation’s strategy and direction through our Staff Consultation Forum
• Cycle to Work and Tech Scheme
• And more

The first interview will be a Safe Care/Warner style interview, followed by a formal interview if successful.  An enhanced DBS check is required for the role.  This will be funded by the organisation.

To comply with the Immigration Asylum & Nationality Act 2006 and additional amendments, and UK Visa and Immigration (UKVI) requirements, all prospective employees will be asked to supply evidence of eligibility to work in the UK.

Your application may be considered for other roles within the organisation.

About the organisation

The employer is a forward-thinking non-profit organisation that has delivered unique support for young people across East Anglia for over fifty years. Co-production with staff, young people and families is at the very heart of everything they do.  They have a range of residential services, a fostering agency, Staying Close, Staying Connected and services for disabled children and their families.  As a trauma-informed organisation, all their young people and employees are supported by their highly skilled therapeutic team - and their lifelong offer means that even when young people leave their care, they will always be there for them.

With low staff turnover and vacancy rates, all their services are rated good or outstanding and they deliver great outcomes for our young people. Their ambition is to grow and build even further - creating an environment where people can develop their talent and see the difference they make. You could be part of this.

You may have experience in roles such as Registered Manager, Home Manager, Team Leader, Senior Home Carer, Senior Care Worker, Service Manager, Home Manager, Registered Care Home Manager, Care Operations Coordinator, Deputy Care Manager, Residential Care Manager, OFSTED Registered, #INDSCP etc.

PLEASE NOTE: This role is being advertised by Social Care People on behalf of the organisation.

Please note you must be a Registered Adult Nurse or Registered Midwife with a current and valid Nursing and Midwifery Council Pin and will share our vision of making choice a reality for everyone.

��  Location: Essex

⌚ Contract type: Permanent, 37.5 hours, Monday to Friday 8am – 4pm (and occasional Saturdays) with no unsociable hours

�� Salary: £36,689.03 - £41,275.16 (dependant on experience) 

What can we offer you

• Team working in a close knit team treating a varied and diverse client population
• Improve your work/home life balance – no more working bank holidays, Sundays, or evenings!
• Comprehensive training provided on the job to ensure you have the skills to enable you to excel in this role
• Enjoy complimentary free onsite parking
• Enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday
• Enjoy perks and discounts on over 4000 retail and hospitality outlets through Blue Light card

About the Role

You will be a Registered Nurse with a current Nursing and Midwifery Council Pin and will share our vision of making choice a reality for everyone. You will be provided with a bespoke training package tailored to your clinical experience to equip you in delivering safe and effective abortion care to our clients.

We are looking for a dedicated, passionate and committed Registered Nurse to join our team within our Essex clinic. Working in the Essex clinic, you will have access to onsite parking, good public transport links, and become part of an experienced nurse-led team which focusses on colleagues personal development and training in a supportive well-established and clinically developed environment. You can expect to work in a hands-on, fast-paced, dynamic setting where you will be encouraged and empowered to develop and strengthen your clinical and professional skills.

You can expect to work in a centre that performs both Early Medical Termination of Pregnancy (EMA) up to 9 weeks and 6 days, in addition to Surgical Termination of Pregnancy (SToP) up to 23 weeks and 6 days (legal limit) whilst providing contraception services to those who request it.

There is an expectation, once fully trained, to travel and work independently in our community treatment centres in Southend, Dagenham, Romford and Colchester. Training to become fully competent in the role takes approximately 6 months – 1 year.

Are you looking for a new challenge? Do you enjoy working with children & young people and positively impacting their lives? We have an exciting opportunity for a hardworking and passionate individual to lead our new contextual safeguarding home as the Registered Manager, on a full-time permanent basis.

Location of the post: Hinkley, Leicestershire.

Service Overview: Barnardo's, the UK's largest Children's Charity are currently on an exciting and innovative Journey alongside Leicestershire County Council to deliver a range of Children's homes for the most vulnerable children & young people in Leicestershire.

Although a specific home will be your base location, you must be flexible to travel throughout the locality to support other homes should the need arise. Our homes are located in Hinckley, Coalville and Syston. 

Hopes Place, our beautiful new home in Hinckley will support children & young people between 8-18 years facing risks around exploitation, by identifying and responding to harm and abuse posed to them outside of their home environment and understanding the importance of intervention. The service will provide up to 3 service users at any one-time opportunities to enjoy different experiences, establish friendships and develop confidence, independence and social/emotional skills.

Some of the responsibilities of the role include but are not limited to:

• Managing a team of Residential workers and coordinating staffing rotas.
• Working together with the Local Authority to ensure effective matching and placement of young people.
• To create a culture and ethos where the complex needs of the individual young people and the group are met.
• Quality assure transition plans and to ensure that these are aspirational in terms of supporting the children to achieve.
• To ensure that the physical environment of the home always remains at a high standard.
• Hold team meetings in order to share information, practice development and share any arising issues with the management team for resolution.
• Attend a variety of formal meetings in order to represent the Service and/or on behalf of the Children's Services Manager.
• Contribute to service development.
• This role includes an expectation of on call, rota cover and out of hours working.
• Part of the role will be assist with the mobilisation of the home.

Essential requirements to evidence in your written application:

• Must hold a valid UK drivers' licence.
• Must hold a Level 3 qualification relevant to Residential Childcare.
• Must hold OR be willing to work towards the Level 5 Diploma in Leadership for Health & Social Care and Children & Young People's services.
• At least 3 years' experience working with children (within the last 5 years) and at least 1 year at Senior level supervision or management experience working with children/young people in a residential setting.
• Sound knowledge and experience of working with OFSTED Regulations and Quality Standards of Children's homes with the ability to support the service to achieve a rating of outstanding.
• Sound knowledge and experience of recording and reporting to enable safeguarding and protection of children & young people.

For more information about this role, please contact Daniel Antal – daniel.antal @ barnardos. org. uk

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Are you ready to step into a role where your passion for compassionate care meets unwavering support? At our company, recognised as the first to achieve a CQC Outstanding rating in the Abortion Care sector, you’ll find just that!

Please note you must be a Registered Adult Nurse with a current and valid Nursing and Midwifery Council Pin and will share our vision of making choice a reality for everyone.

Grow with Us and Be Rewarded for Your Dedication

As a Registered Nurse, you’ll provide safe and effective abortion and contraception care, including vasectomy services, to our clients in Oxford and surrounding Community Treatment Centres. You'll be supported by an amazing Clinical Services Matron and Clinical Team Leader, helping you sharpen your skills and grow professionally.

With our comprehensive training, you'll have the chance to master new competencies like ultrasound scanning, implant and coil fitting, and more. If you’re a caring and driven Registered Nurse passionate about reproductive healthcare, we want you on our team at MSI UK! Join one of the UK’s leading providers of abortion services and help us continue delivering exceptional care to our clients.

What can we offer you

In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

• Financial Reward: Take advantage of Free Parking, a competitive salary with opportunities for progression, up to 5% employer pension contribution and thousands of perks through Blue Light card!
• Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
• Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
• Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression.

Rethink Mental Illness are hiring an experienced Team Leader to join our inspiring and friendly team at our Grove Court Service.

Grove Court is a 24 hour Residential Care Home, with 12 registered beds. Grove Court provides support to male and female clients who are affected by severe mental illness.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values.

Overview of the role purpose:

In addition to performing the Mental Health Recovery Worker role, the post holder will have line management responsibility.  This will include conducting appraisals, supervising and supporting team members, and you will also be involved with the recruitment and delivery of induction plans for new staff.

You will work under the direction of the Registered Manager to set targets and monitor performance of the team by:

• Allocating work and monitoring the team’s contribution to the overall objectives and outcomes for the service;
• To identify and develop talent, and ensure potential is maximised within your team;
• To support the Registered Manager with managing rotas in addition to planning and prioritising key areas of work;
• In liaison with the registered Manager, ensure that appropriate staff resource is in place to meet the service contract and specification;
• Contribute to effective communication and liaison with other services and professionals including statutory and voluntary agencies and community groups;
• Assisting the Registered Manager with networking and engagement with relevant stakeholders of the service.

Essential skills and experienced required for this role:

• Experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity.
• Knowledge and understanding of recovery principles and embedding the ethos of recovery into your own practice.
• The ability to make a comprehensive assessment of an individual’s situation and needs; to develop, implement and review risk management plans and devise support plans to meet these needs.

We offer a wide range of support. Some of our benefits include: 

• PULSE – our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards. 
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have an Employee Assistance Programme with access to appointments. 
• Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave. 
• Planning for the future: We have a contributory pension scheme. 
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way. 
• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member. 

BCPC is a registered charity and not-for profit organisation which has been training counsellors and psychotherapists since 1984. BCPC has over 500 graduates. It is based in central Bath and serves the Southwest of England.

BCPC has three core purposes:

• To provide excellent training for adult learners in Listening and Foundational Skills, Counselling and Psychotherapy and opportunities for personal and professional growth and development through a range of training experiences
• To provide counselling and psychotherapy services for the public through the BCPC Referral Service and through our low-cost counselling services available to those with low income, through our student placement service.
• To provide a professional community for its graduate membership.

Recruitment of a Finance Manager

Our current Finance Manager is leaving us after 10 years, and we are seeking to appoint an engaged, ambitious and strategic Finance Manager with strong interpersonal, management and communications skills to play a key role, ensuring BCPC’s continued growth and success. 

As the Finance Manager, you will be responsible for all aspects of finance within BCPC. The role will work closely with the Director to ensure the long-term financial health and stability of the organisation.  This is an excellent opportunity for someone who wants to make a difference and play a key role within the organisation.

Closing date: 25th November 2024 at 10am

First interview date: December 2nd 2024 - in person at BCPC

Second interview date: To be confirmed

Position starting date: February 2025

Southall Community Alliance is a charity working in Southall that is looking to recruit an experienced, full-time Office Manager to deal with administrative and finance matters.

We are looking for someone who is passionate about working in Southall with its diverse communities and can act as the first point of contact for SCA. Their duties include managing the office budget, dealing with staff issues and establishing and maintaining policies and procedures. Our Office Manager will be the person who keeps our office running smoothly while also enabling fellow employees to succeed in their roles.

This post is subject to a 3 month probation period, an enhanced DBS check and satisfactory references.

Job Title: Office Manager

Duration: The post is funding dependant and subject to annual review.

Location: Southall Community Alliance, Southall Town Hall, 1 High Street, Southall, UB1 3HA

Hours: 35 hours per week

Salary: £28,000 per annum

Holiday Entitlement: 25 days

Reports to: SCA Director

Duties:

• To be the first point of contact for visitors and service users
• Helping establish and maintain office procedures
• To assist the Director with budgetary control arrangements, maintain accounts, salaries and efficient running of the charity
• To attend and take minutes of SCA Board meetings, Community Forum and other meetings, where required
• To type confidential reports and correspondence, ensuring compliance with GDPR and other statutory requirements and maintain files and the filing systems
• Use a range of software, including email, spreadsheets and databases, to ensure the efficient running of the office
• To ensure the dispatch of agendas, minutes and other relevant material relating to SCA meetings
• To prepare invoices, accounts, petty cash, spreadsheets, SAGE entries and diary management
• To ensure that SCA membership list is up to date 10. Record office expenditure and manage the budget
• Organise the office layout and maintain supplies of stationery and equipment
• Maintain the condition of the office and arrange for necessary repairs
• To respond to customer enquiries and complaints
• Review and update health and safety policies and ensure they are observed
• Arrange regular testing for electrical equipment and safety devices
• Taking inventory of office supplies and order and maintain stationary stocks and other office supplies
• To help maintain and update SCA website and social media
• To allocate work and supervise volunteers and be responsible for the smooth and efficient running of the office Attend training courses and sessions, as may be required
• To ensure inclusion and diversity in all aspects of SCA's operation and work
• To carry out other duties including outreach work, as may be assigned by the Director, from time to time

Person Specification:

Essential Characterisitics:

• Have at least two year’s experience of working in an office environment
• Ability to recruit, manage and supervise volunteers
• Strong IT and typing skills
• Excellent interpersonal skills and ability to communicate effectively, verbally and in writing, with a wide range of people
• Able to receive visitors and to deal with their queries, signposting to other agencies, where required
• Knowledge of office procedures and practices and advising of timely filing of returns etc
• Understanding of SAGE, bookkeeping, bank reconciliation or able to maintain financial records using web based financial systems
• Can demonstrate experience of purchasing and maintaining stationary stock and other office supplies/ equipment
• Experienced in dealing with work of a confidential nature, ensuring compliance with GDPR and other regulatory requirements
• Ability to prepare meeting agendas, minutes, finance reports and projections
• Experience of preparing newsletters, project monitoring reports, publicity and promotional material
• High standard of computer literacy, including experience of Microsoft Office – Word, Excel, Powerpoint etc
• Able to work with project partners and service users from diverse cultural and religious backgrounds within an equal opportunities’ framework
• The ability to manage your workload and supervise others concurrently
• Negotiation and relationship-building skills with a problem-solving approach to work
• Ability to manage SCA’s health and safety responsibilities

Closing date : Thursday 14th November – ONLY completed application forms will be accepted. CV’s are not accepted

Interview date : w/c 25th November 2024

Reporting to: Head of Marcomms & Digital 

Place of work: Remote, but some travel to Central London

About Media Trust   

At Media Trust, we believe it’s by giving everyone a voice that we’ll get to a more equal society. That’s why we work with charities to strengthen their storytelling, campaigning, press engagement and social media. We do this through media, communications and digital skills training delivered with our media and creative industry partners and by matching charities looking for content creation and other media-related support with media industry volunteers looking to give back. At the same time, our programmes for under-represented talent are giving young and diverse talent the creative media skills, access and mentoring to break into the media.  For more information about Media Trust’s work, see our 2023 Impact Report.  

We are looking to hire a Digital Manager to join our small but highly effective team. As the Digital Manager, you will play a vital role in driving and managing the delivery of our digital transformation strategy, working with key internal and external stakeholders to enhance our digital tools like our Volunteer Matching Platform, and achieving better engagement with the people we support.

This is a great opportunity for a highly motivated digital manager with relevant experience to join a purpose-led charity that is ambitious about using digital tools and technology to achieve greater social impact. 

Key Responsibilities: 

• Digital Strategy: Contribute to the development of our digital strategy to enhance user engagement, improve platform performance and support our overall goals  

• Stakeholder Coordination: Work closely with internal teams (e.g., Marketing, Programmes, Volunteering, Partnerships) to understand their digital needs and translate them into actionable digital strategies. Communicate effectively with external partners, agencies, and stakeholders to ensure smooth project delivery 

• Support Management of Programme Data: Support data-driven programme design, delivery and measurement of impact across programmes and services through digital solutions, data collection and analysis 

• Analytics and Impact Measurement: Configure analytics tools (e.g., GA4, Salesforce Analytics) to track the performance of digital marketing channels and provide actionable insights to the Marcomms team for campaign optimisation and stakeholder reporting 

• CRM Management: Oversee the day-to-day management of our Salesforce CRM system, ensuring data integrity and optimisation for fundraising, communications and stakeholder engagement 

• Website Management: Manage the Media Trust website (built on WordPress), ensuring it is updated, functional, accessible, optimised for performance, SEO and user experience 

• Agency Management: Coordinate with external website and CRM agencies, ensuring timely delivery of projects, troubleshooting and alignment with our organisational objectives 

• Line Management: Manage the Digital Coordinator, providing guidance, support and performance management to ensure effective delivery of our digital priorities 

Key Skills and Experience: 

• Proven experience with CRM systems (ideally Salesforce), including customising workflows, reports and integrations 

• Hands-on experience managing websites (ideally WordPress), including familiarity with plugins, SEO best practices and web analytics 

• Demonstrable experience of working with external agencies to manage website and CRM development 

• Excellent communication skills, both written and verbal; able to work effectively with internal teams and external partners 

• Strong project management skills; able to juggle multiple priorities and deliver projects on time and within tight budgets 

• A good understanding of how digital infrastructure can support the monitoring and evaluation of programmes through data collection and analysis 

• Experience of interrogating data to generate actionable insights and drive decision making 

Desirable: 

• Knowledge of digital marketing techniques, including email marketing, social media, and Google Analytics 

• Line management experience, with the ability to motivate and develop others 

• Ideally, experience in the charity or non-profit sector 

Working at Media Trust   

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team.  In return we offer:  

• Remote working with a monthly co-working allowance  

• 30 days annual leave (plus bank holidays)  

• Flexible First employer  

• Opportunity to work flexible hours  

• Pension contributions  

• 2 volunteer days each year   

• Opportunity to attend up to two Media Trust Open Courses each year at no cost to you  

Flexible working at Media Trust   

Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs and our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.   

Media Trust values diversity and is an equal opportunities employer.  

Registered Charity no. 1042733   

Queer Britain is the UK’s first and only LGBTQ+ museum, and it’s for all. Our warm and collegiate team opened the museum in our beautiful space in Kings Cross two years ago. Since then, we are proud to have won the Museum Association’s Best Small Museum of the Year award and welcomed over 100,000 visitors

OUR VISION To progress Britain’s understanding of itself by giving queer stories and experiences their rightful place.

OUR MISSION Queer Britain works to Reclaim and Preserve queer people’s stories and objects and Inspire by celebrating and educating about LGBTQ+ lives, impact and culture.

OUR VALUES We are Open - everyone is welcome and respected. We are Courageous - we act with boldness and seek out the truth. We are Connected - we are collaborative and connected to culture

Your aim will be to support the Museum Director with raising around £500,000 per year from charitable sources.

Person Specification:

• An outstanding fundraiser, with a track record of securing four and five figure donation.
• A fundraising professional, experienced in working within at least one of the main areas of fundraising: membership, individual donors, grant-makers or corporates.
• Someone committed to providing outstanding, engaging and exciting donor & sponsor stewardship.
• Someone able to build positive relationships with internal and external stakeholders, including Museum staff, guest artists, visitors, volunteers and board members.
• Someone excited about the prospect of working a cultural organisation with inclusive storytelling at the heart of everything we do.

Role Description:

Research and Prospecting - Working alongside the Director, Development Committee and the Board, you will identify and research prospective people, companies and grant-makers that could support Queer Britain.

Pipeline Management - Using our CRM system, you will maintain our pipeline, ensuring records are up to date and accurate.

Cultivation - Using the full resources of Queer Britain, you will create cultivation plans that may include informal meetings, tours of the museum, meetings with key Museum staff, workshop visits and private dinners

​Making the ask - You will be fearless in asking people to support the Museum, and will support the Museum Director with pitching to companies and writing grant applications.

Stewarding and Reporting - You will ensure that all Queer Britain supporters understand the impact of their donation with a stewardship programme that entertains, engages, and encourages renewal. 

About Resolve

Resolve is a local charity with a lot of heart.

Our purpose is to meet the needs of local people who need substance misuse treatment, are homeless or are experiencing poverty. We help people move to manageable, positive lifestyles where they can contribute and enhance their local community.

We know we make a difference because our clients tell us “I was in deep despair, but I was supported beyond belief. It made me feel a much brighter, bigger person. I don’t feel like a broken mum anymore.”

Alongside high levels of job satisfaction, staff also get generous holiday entitlement, flexible working, ongoing training, free parking and employee wellbeing support.

 About the role

The Fundraising Manager will play a pivotal role in the growth of Resolve. Funded for five years by The National Lottery Community Fund, the Fundraising Manager is central to securing the resources necessary to provide essential Drug and Alcohol treatment services ensuring organisational sustainability.

Resolve is currently reliant on Trusts and Foundations for funding, and you will spearhead efforts to diversify our income streams and expand our donor base.

Your responsibilities will encompass developing and executing a robust fundraising plan, forging strong relationships with key donors and surpassing fundraising targets.

This is a senior role and you will contribute significantly to organisational strategic initiatives, ensuring long-term sustainability and growth.

About you

· Strong evidence of fundraising success with a track record of raising income from donations.

· Experience of developing and delivering fundraising plans, alongside working towards and exceeding targets.

· First class communicator (verbal and written) with the ability to communicate to a range of audiences.

· Proven ability to build strong and lasting relationships with stakeholders and supporters.

· Innovative, bold, ambitious and creative.

· Adept at collecting both data and client’s stories to demonstrate the impact of our work.

Other roles you may have experience of: Business Development Manager, Donations Manager, Community & Events Fundraiser, Relationship Manager

For full details please see the recruitment pack. Apply either through CharityJob or submit a CV and a covering letter outlining how you meet the person specification. The closing date is Monday 4 November 2024, 12pm with interviews on Monday 11 November 2024.