Regional Centre Operations Manager Jobs in E7 0AL

Location: We’re open to candidates residing in Mexico, France, Germany, Spain, Sweden, Switzerland or the United Kingdom. Please note we currently do not have the infrastructure to support VISA sponsorship and you must be living and authorized to work in this location

Hours per week:  35-40 hours/week depending on local labour laws. Our global roles require some flexibility to enable working with colleagues across different timezones. 

Compensation: Salaries at CPI are mapped to region of residence and are non-negotiable to counter inequity. Please read our Salary and Benefits section below for more details and our 2025 salary bands. 

Closing Date: February 2, 2025, 23:59/11:59PM Central Standard Time. Please apply by the closing date as the portal closes automatically and we will not be able to reopen it.

About the Centre for Public Impact (CPI)

At the Centre for Public Impact, we believe in the transformative potential of government to improve lives and create better outcomes for all. Yet, we recognize that many of today’s government systems, structures, and processes are not yet designed to address the complex challenges of our time. That’s why we are committed to reimagining government- working towards systems that serve everyone, equitably, and effectively. 

As a not-for-profit organization founded by the Boston Consulting Group, we act as a learning partner for governments, public servants, and a diverse network of change makers. Though we are a small organization, our global footprint is expansive. We have dedicated and innovative teams in Asia, Australia/ Aotearoa New Zealand,Europe and North America. We are supported by our Global Hub  team who provide people & culture, operational, finance, and communications partnership across the regions.

Our Values 

• Curiosity - We champion exploration and creativity.

• Courage - We are authentic and brave in our decisions and actions.

• Collaboration - We share power and work together.

• Empathy - We embrace others’ perspectives and experiences.

• Equity - We disrupt systemic barriers to shift power.

Role and Key Responsibilities 

At CPI, we believe that our people are at the heart of our success. We are seeking a Senior Associate to join our Finance and Operations team who will play an important role in supporting our Finance function across our regions. Key responsibilities for this role include:

• Assist Finance Manager with processing accounts receivable (AR): record entries, supervise authorization process in accordance with internal procedures, monitor AR ageing reports, process and pay vendors.

• Process credit card (Airwallex) expenses, ensuring items are correctly coded and authorized.

• Process staff expenses, ensuring items are correctly coded and authorized.

• Assist Finance Manager with processing sales invoices for customers. Record expenses from coaches/partners, ensure accurate authorization and process payments.

• During the month end process, assist the Finance Manager to ensure that all balance sheet items are reconciled and suspense/clearance accounts are cleared.

• Assist with preparing monthly management reports and reviewing performance against budgets.

• Work with our regional teams to agree supplier contracts and set up suppliers in our financial systems; ensure our internal financial policies & procedures are followed, including performing supplier verifications.

• Assist Finance Manager with annual audit preparation.

• Communicate with Finance and Non-Finance colleagues to obtain all information required by Finance and to explain our accounting processes

• Act as backup for Finance teams in other regions to support workstreams and provide assistance during busy periods.

The core competencies for this role are linked here.

Who are we looking for?

We understand that not everyone may meet all of our requirements because of how systems in the world enable (or disable) accessibility for different groups based on our identities and socio-economic status. We have divided the skills, knowledge and attributes we’re looking for into what is essential and non-negotiable for us (our candidates will need these to be successful in the role) and those that are desirable and we would love if you possess them already, but we are also open to you learning them as you work with us. 

Essential

• Experience working in the non-profit/social impact 

• Commitment to cultivating a culture of equity, inclusion, and belonging in the workplace.

• Hold 4+ years work experience in a Finance department, with hands-on experience of accounting software and booking financial transactions.

• Knowledge of accounting processes and controls and the Accounts Payable and Accounts Receivable processes.

• Willingness to have a flexible working schedule to accommodate colleagues in different time zones.

• Have high integrity, with the ability to hold confidential information and conversations tightly and excellent interpersonal skills to build new relationships, and negotiate challenging conversations if necessary.

• Comfortable speaking and writing in English for day-to-day work and communication. 

Desirable

• Aptitude to improve our IT systems and experience of system change.

• Experience collaborating with programme teams to understand the work they do and why and helping create systems and processes that are consistent with team values and ways of working.

Salary, Benefits, and How to Apply

The salary range for this role is mapped to years of experience and region and you can find our 2025 salary bands here. At the Centre for Public Impact, we are committed to countering pay inequality and recently completed a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold and therefore, salaries at CPI are non-negotiable.

We currently do not have salary bands for Mexico, and if you reside in Mexico and are successful in advancing in your candidacy, we want to be transparent that we may need to extend our hiring process timeline (possibly by a month) to allow CPI to expand our infrastructure further to support you. This means that we warmly welcome your application, and that our timelines will necessarily be more emergent (including the ability to provide transparent salary data for Mexico) with a delay in the start date based on the review of your application and the outcomes of the interview process.

CPI offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans for individuals and their families; pension contribution as applicable; dedicated professional development funds; generous paid leave and public holidays; paid parental leave and extended illness leave; and a year-end organisation-wide closure.  We are a remote-first organisation open to qualified candidates anywhere in the countries listed above. We anticipate this position will require approximately 2-3  travel events per year.

To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. This includes candidates that have previously found it hard to be considered for other positions on the basis of their disabilities, personal background or life events. If you would like to apply for the position but see a barrier to joining us, please do apply and we will work with you to find a solution. You can also read our full Diversity, Equity and Inclusion Policy here.

We are using Applied in order to reduce bias in our hiring process and ensure that we are shortlisting candidates based on their skills and ideas. Please note that we do not ask for a cover letter and instead, the application requires four paragraph-length answers.

We understand applicants may need to use AI tools as thought partners or for light assistance during the application process. However, we are looking for original work that reflects your unique perspective, skills and reflections borne out of lived experiences. Please do not submit content that is directly copied or heavily reliant on AI as these will be flagged and marked down. All answers are anonymised, then read and reviewed one by one by humans on the review team who score your sift responses to ensure applications maintain authenticity, so any AI-generated content should be thoughtfully integrated rather than directly pasted.

CPI is an equal opportunity employer. Applicants will not be discriminated against because of race, colour, caste, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

We're seeking a skilled and dedicated individual to join our team as a Service Manager for a service working with 16 plus children and care leavers. In this role, you will play a vital role in providing effective leadership to an integrated and multi-functional team providing an assessment, support and move on to the young people we accommodate.

Your mission: to motivate and develop the staff team to consistently deliver a high quality and needs led responsive service to young people. Through this the overarching goal is to empower young people through the care system and in the development of lifelong tools they need to lead fulfilling lives outside the confines of traditional services. 

About the Role:

As the Service Manager, you will report to a Regional Service Manager and will be working closely to ensure the services meet our business objectives. You will actively direct the team in their day-to-day work to ensure your young people’s needs are at the centre of the support process and the support provided is personalised and of a high quality. 

You will be working within a strengths and recovery framework embedded within a trauma informed approach to meet the varying needs of young people experiencing a multitude of varying needs including offending behaviour and complex mental health. You will have responsibility of housing management and will work within the management team and internal SHP Central teams to ensure the service are delivered to the highest standard. 

About you:

• Experience managing staff working across multiple sites. 

• Experience managing accommodation based services with a variety of tenure and a knowledge of housing management and health and safety. 

• Your toolkit includes a track record in building positive stakeholder relationships and community networks. 

• Your approach is creative, analytical, trauma-informed and rooted in a strengths and recovery model. 

• You can creatively inspire opportunities for our young people to thrive and staff to develop to their highest potential. 

• A non-judgmental approach to working with complex needs young people and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion. 

• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms. 

About SHP:

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment. 

Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community. 

Important Info:

Closing Date: Sunday 9th February at midnight 

Interview Date: Friday 21st January at SHP Head Office 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.

We’re looking for a new Senior Corporate Partnerships Manager to join us for this London-based role. This is an exciting opportunity for someone to scope and develop a new strategic programme to secure high-value income-generating charitable partnerships to help reach more young people. 

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

The important stuff 

Location: Hammersmith, London

Contract: 2-year fixed-term, Full-time

Hours: Monday - Friday, 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Salary: £40,000 - £45,000

Closing date: Friday 24th January, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Interviews: Interviews to commence from Wednesday 5th, February

Application pack: Have a look at our application pack for more information about the role and Resurgo

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

Contact us for any enquiries regarding accessibility.

Resurgo has been named one of the UK’s Best Places to Work by The Sunday Times. 

In this role, you’ll be responsible for:

Research and Development

• Work with the Head of Corporate Partnerships to scope and develop a new strategic programme to secure high-value income-generating charitable partnerships to help reach more young people
• Work with key corporates to inspire them and better understand the kind of offer that might be attractive to them
• Identify and research opportunities to build new six-figure, multi-year partnerships with corporates to support targeted Spear Centres around the UK

Pitching

• Develop tailored partnership proposals for each prospective corporates, including volunteer engagement opportunities and funding requests
• Provide specific funding projects, budgets and other financial information as required
• Meet with individual potential partners to present and promote the overall work of Resurgo and the benefits of corporate partnerships and represent Resurgo and the team at community and industry events
• Work with the Corporate Partnerships team and Resurgo Communications team to assist in developing tools, collateral, campaigns and messaging to reach prospective corporates and increase brand awareness

Account Management

• Once established, manage existing relationships with high-value Spear Centre corporate partners, devising a partnership plan for each and ensuring they are appropriately stewarded
• Work with the Corporate Partnerships Executive to utilise volunteering opportunities to increase engagement among corporate partnerships
• Maintain high levels of engagement with corporate partners through meetings, regular updates and timely reports, at a level appropriate to their considerable investment.
• Maintain accurate paper and electronic records for all corporate prospects and partners
• Assist in training and equipping the sponsored Spear Centre to take part in stewarding the corporate partnership on a long- term basis

Active participation in and support for Resurgo’s team and mission

• Help build and develop Resurgo’s ethos and Christian life as a team member including leading and contributing to daily team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission.

This role will suit you if:

• A practising Christian who is passionate about personally representing the Christian values of Resurgo and committed to Resurgo’s mission to transform society.
• Passionate about connecting and engaging with corporate partners to ensure we can continue to support young people facing serious barriers to achieve sustainable employment
• Proven ability to raise funds, develop business partnerships or drive sales. Excellent client management using CRM tools such as Salesforce are desirable
• An excellent communicator with strong relational skills and the confidence and ability to develop a rapport with and positively influence a variety of people from diverse backgrounds in the corporate space
• Excellent writing skills, attention to detail and accuracy, including the ability to produce compelling proposals for a professional, corporate audience
• Demonstration of leadership capabilities; proactive, responsive and a self-starter. Ability to manage multiple priorities to meet targets and deadlines. Strong numerical, reporting and organizational skills, including the ability to establish appropriate and effective processes and structures

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities
• Excellent staff development and training opportunities, including our 5-day Coaching for Leadership (valued at £3,000)
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• 28 days annual leave (including Christmas Gift Days) plus bank holidays
• Summer and autumn staff conference days, plus a two-night Christmas retreat
• Vitality Health Insurance Benefit

A couple of things to note:

This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)

Location: Home based in the South West - Gloucestershire / Wiltshire / Dorset / Somerset / Cornwall / Devon / Bristol

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings. 

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

 It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.

Closing date: Midnight on 26 January 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 04 and 05 February 2025

As part of the selection process, you will be required to complete an IT assessment.

About Strength and Learning Through Horses :

Strength & Learning Through Horses provides mental health and education support to some of London’s most vulnerable young people through offering equine assisted therapy and alternative education programmes. The organisation’s ability to deliver excellence in its service quality is dependent upon a skilled and competent workforce where learning and continuous improvement is a fundamental aim.  Central to this role is the ability to work according to the organisation’s core values of:

• Respect
• Ambition: for young people, SLTH and ourselves as individuals
• Curiosity without judgment (about human and equine behaviours)
• Embrace difference: a variety of perspectives & life experiences are essential
• Embrace difficulty; it’s where the learning happens
• Commitment to always improving; & owning areas that improvement is required

Strength & Learning Through Horses has been in operation for over 10 years and has grown year on year in terms of income and number of young people reached and number of services we offer.

We have 5 full time and 8 part time contracted staff members, 18 freelance staff members and work with 15 volunteers. 400 – 500 young people per year benefit from our life changing services; our hope is that this will increase to 700+ per year from 2027 once the building project at our site is complete. We have ambitious longer-term plans for growth.

We have been operating in North London for over 10 years from a small stable, after our lease sadly came to an end in January 2023 we moved to our long term home. This was a derelict stable owned by the Council which we have secured via a 25 year lease. In 2022-23 we raised £300,000 to get the site usable as an equine therapy centre although it is still very run down with much of it boarded up a derelict. We now have full planning permission to develop the site and build a purpose-built equine therapy centre which will allow us to double the number of young people who access the space.

SLTH is British Horses Society (BHS) and Living Wage Employer accredited charity.

ABOUT THE ROLE:

To make this dream a reality we are looking for an experienced Capital Fundraising Manager to lead the Capital fundraising campaign for this project to raise £700,000 over 2 years in order to fund this build.

The hope is to raise £350,000 in year one in order to fund half of the build (stage 1) with the remaining funding being secured in the 2nd year to complete the build in year 2. We have a strong track record of fundraising including recently securing 5 years core costs funding from the National Lottery Community Fund and we have warm relationships that we can call on once this fundraising campaign gets activated.

This is an exciting opportunity to join the charity at a time of growth and change and an opportunity for someone to really make this role their own.

SKILLS AND QUALITIES REQUIRED:

 You are driven and ambitious, both in your personal career goals and in achieving and surpassing fundraising targets. You will also bring this ambition to your aspirations for SLTH Equine Therapy, striving for excellence and growth in all endeavours.

Experience of successfully managing capital funding appeals with a proven track record of securing significant funds from high net-worth individuals, corporate organisations and grant making organisations.

Self-motivated and able to confidently lead on fundraising projects including:

• Creating capital fundraising strategy
• Generating a capital fundraising pipeline
• Reporting efficiently on progress

The ability to proactively manage stakeholders from across SLTH to ensure all are involved and their personal networks are utilised in this campaign.

This will include:

• Working alongside the 2 CEO’s to develop a strategy and to utilise existing contacts and warm leads
• Working closely with the Marketing Manager to ensure fundraising materials and pitch decks are high quality
• Engaging staff, volunteers and supporters in the campaign
• Manage fundraising pipeline and presenting a progress updates to the board if required
• Creating a relationship with one of our HNW funders who has connections with other HNW individuals and corporations
• The Equestrian Management Agency (who support us as their partner charity and are invested in making this fundraising campaign a success)

WHAT'S IN IT FOR YOU:

• The opportunity to work with and learn from a friendly, flexible team of highly knowledgeable people who are passionate about the charity and its work 
• Contributing to tackling youth mental health crisis – with a great team 
• Benefit from investment and a genuine commitment to you, your training and career development including:
  • Personal CPD budget to access further training & develop your skills
  • Access to in-house training sessions in various areas of horse and human psychology
• Generous holiday allowance
• Basic Healthcare plan

Don’t meet every single requirement? 

Strength and Learning Through Horses values diversity and inclusion and welcomes applications from candidates with diverse backgrounds. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply. You may be just the right candidate for this or other roles at SLTH and we’d welcome an explanation as to how you believe you would develop the skills required with training.

This is a new and exciting role to support the Hepatitis C Follow Me Project and the Liver Surveillance Project, specifically for Eastern European communities across West London. 

The Hepatitis C Trust develops projects nationally where peers use their lived experience of injecting drug use and hepatitis C, to provide education and training, increase hepatitis C awareness, and access to testing and treatment for people living with hepatitis C. 

Are you looking for a new and exciting challenge? Do you have experience of working within drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C?

We are looking for self-motivated individuals who can work on their own, engage with stakeholders and have a desire to make a difference in promoting hepatitis C awareness & liver health among services and affected Eastern European communities by increasing access to hepatitis C treatment and liver disease care. We are looking for a passionate and skilled Peer Support Lead who is fluent in Russian and Lithuanian and has excellent communication and organisational skills.

Working in partnership with hepatitis C & liver surveillance teams, drug and alcohol services and homeless service providers, the post holder will deliver education on hepatitis C & Liver Health to Eastern European communities deemed at risk of HCV infection & liver disease across all of the West London ODN area and ensure that everyone is offered and supported to treatment. Working under the guidance of the Peer Programme Manager the post holder will ensure that Eastern European people with an identified diagnosis of hepatitis C & liver cirrhosis are offered a referral to specialist hepatitis treatment & liver surveillance services in West London area. 

We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do. It is desirable but not essential the post holder hold a driving licence. 

We offer employees great benefits – from generous annual leave entitlements to training opportunities. These include: 

25 days paid annual leave, plus bank holidays and closure over the Christmas period 

Extensive internal and external training to support you in your role; including a generous annual training allowance 

Company pension scheme with employer contribution of 5% 

Cycle to work scheme 

Employee Assistance Programme, including financial and wellbeing advice 

Funding at 75% for a London travelcard will also be available for this role.   

After over 22 years at the helm, our CEO is retiring, and we are looking for his replacement. We are seeking someone with vision, passion, and enthusiasm for delivering stellar wellbeing outcomes, especially for older people. The person will provide strategic leadership and inspire staff, trustees, funders, and other stakeholders to achieve our ambitious goals.

About Us

Claremont is a community passionate about the arts and personal and community development. We have been a nationally progressive pioneer in our approach to services and we were the UK’s first Wellbeing Centre, long before the term was ubiquitous. We want to continue our history of innovation, alongside our culture of learning, our basis in genuine human relationships and the conviction that everybody matters. Underlying all of our services, and a key aspect of our culture, is a psychotherapeutically-informed approach which emphasises real listening, self awareness, and an awareness of how we are being in relation to other people.

About the Role

As the Job Description indicates, the role, which reports to our Board of Trustees, covers a wide range of responsibilities, including:

· Vision Leadership

· Partnerships

· Fundraising

· Financial Planning and Management

· Team Management and Coaching

· Charity Governance

· Clinical and Safeguarding Governance

· Legal Issues

· ITC

The ideal candidate will have experience and competence in all or as many as possible of these areas, as well as having a certain “Claremontiness” – aspirational and personal qualities which embody a genuine relational approach to life. 

We are looking for an energetic Immigration Adviser to provide advice to destitute migrants accessing Mental Health services in several East London boroughs.

Praxis Community Projects is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We provide legal advice, housing projects, and a range of welfare support services, including group work.  We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.

This project is delivered in partnership with ELFT – East London NHS Foundation Trust. Supported by a project supervisor, you will be responsible for the overall project and delivery of immigration advice and casework to migrants at risk referred by selected hospitals and other Community Mental Health services provided by ELFT. This service is delivered through a mixture of channels including telephone, digital, face-to-face and hybrid working. This role will likely involve significant amounts of outreach work to provide advice in the community and within health services, and collaboration with those health services will be key. 

The ideal candidate will have an in-depth knowledge of the issues faced by refugees, asylum seekers and migrants at risk (including EU migrants). The post holder will have a good understanding of the challenges faced by vulnerable migrants with complex needs and will be able to demonstrate excellent communication and interpersonal skills with a range of stakeholders.

At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

Praxis is an equal opportunity employer and strongly encourages applications from those with lived experience of migration and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

Please see our website to find out more about our work. For more information on the work of Pathway, go to Pathway website.

Our Attractive Benefits Package Includes 

·Opportunities for flexible working arrangements

· A hybrid work model 

· 25 days annual leave (pro rata), increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· You can buy up to 3 days of annual leave each year

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute 

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.

For further details, please contact Maria Iglesias Head of Operations and Business Development.

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.

Internews is an international non-profit organisation whose mission is to empower local media worldwide to give people the news and information they need, the ability to connect and the means to make their voices heard.

Internews provides communities the resources to produce local news and information with integrity and independence. With global expertise and reach, Internews trains both media professionals and citizen journalists, introduces innovative media solutions, increases coverage of vital issues and helps establish policies needed for open access to information.

Internews programmes create platforms for dialogue and enable informed debate, which bring about social and economic progress. Internews’ commitment to research and evaluation creates effective and sustainable programs, even in the most challenging environments.

Internews operates internationally, with administrative centres in California, Washington DC, and London, as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews has worked in more than 100 countries, and currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.

About the role

The P&C Administrative Assistant will be based in our London office (two days a week), sharing time between general HR administrative and general office support duties. The role will support the People & Culture function on general HR and administrative tasks. 

Roles and Responsibilities

Human Resources

·Monitoring shared P&C inbox, addressing enquires in a timely manner.

·Collecting and maintaining various HR trackers and databases.

·Providing administrative support for the recruitment process, posting job adverts, contacting candidates, scheduling job interviews and collecting recruitment related documentation.

·Assisting in the new joiner induction and on-boarding processes.

·Updating and maintaining staff records.

·Ensuring data is stored in line with principles of GDPR.

·Completing pre-employment checks, including reference, right to work, and vetting checks.

·Supporting the probationary process for new joiners (including scheduling meeting, distributing relevant documentation and collecting completed forms and feedback.

·Performs other related duties as assigned

General Administration:

·As part of onboarding, facilitate the induction process for new joiners in the London office, including:

·Issuing access passes

·Coordinating with the TSS team on new joiner equipment

·Facilitate the DSE assessment process

·Act as a Health & Safety Officer and Fire Safety Officer for the London Office.

·Any other duties of an administrative nature

Person Specification

Essential

·Degree or equivalent work experience

·Excellent verbal and written communication skills

·Knowledge of basic principles of GDPR

·Methodical, accurate and organized with a keen eye for detail

·Proven ability to successfully communicate and mediate with both management and staff

·Good understanding of Microsoft Windows including MS Word, Excel and Outlook

·Good communication and interpersonal skills

Desirable

·Experience of using Microsoft Applications

·Experience of using Human Resources Information Systems

·Experience of working in an International NGO

·Proficiency in additional language would be advantageous

·Proven ability to successfully operate in multi-cultural environments

Recruitment Timeline:

Closing date for applications: Friday, 31 January 2025

Candidates must submit a CV highlighting relevant experience. The successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer.

The above noted job description is not intended to describe, in detail, all the tasks that may be assigned but rather to give the job holder a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

This position will be located in the United Kingdom and therefore a successful applicant must obtain the Right to Work in the UK in order to commence their employment

12-month Fixed Term/Secondment.

Hackney Here To Help (formerly known as Hackney Money Hub) is an easily accessible, resident-facing, multi-disciplinary service that brings together benefits advice with assessment for a range of discretionary grants, in a delivery model that has data-led, active community outreach at its heart.

One of our core goals is increasing residents’ income by tackling benefits under-claiming in the borough. For 2025, we will be focussing our work on supporting residents in temporary accommodation or who need homelessness support.

The Outreach Team is one of four teams within Here To Help. Rather than requiring residents to come to us, we work with community organisations to do outreach work in different settings. As an Outreach Officer, you will go to these places every week and provide advice and support to residents on how Hackney Here To Help can help them.

You will report to the Income Maximisation Lead.

Two Outreach Worker posts are available. One post needs to be full time but there is scope for the other post to be offered on a part time basis.

Key accountabilities

A main area of work will be to complete benefits checks with residents, identified through outreach work and through inbound work, and identify under-claiming. You will be delivering a mix of:

· Community-based outreach work, running and attending events at a range of venues.

· Assessing in-coming applications for advice

· Phone-based data led uptake campaigns

In order to be successful in this role you will be able to work in a holistic, and empathetic way, to overcome mistrust in council services,  stigma and ignorance around benefits. You will use your professional curiosity to explore unmet needs. You will also be able to work collaboratively with colleagues to ensure a wide range of needs are met.

Skills and Experience

· Be comfortable working directly with residents and taking a holistic, empathetic approach

· Understand eligibility and help apply residents apply for the relevant benefits

· Able to navigate relevant systems including Academy, Comino, Jigsaw and LIFT

· Comfortable working with community partners to deliver joined-up support for residents

· Able to be flexible, work independently and take a problem-solving approach when working with residents and on different types of cases

· Have excellent communication verbal and written communication skills

More information can be found in our attached supporting documents.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought-after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values, so we achieve the best for our businesses and residents and the opportunity of working here excites you, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

This application process replaces a supporting statement.

Closing date for applications: 09 February 2025 (22:59 pm).

Interview dates: currently scheduled for wc 17 February 2025.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available. 

12-month Fixed Term/Secondment.

Hackney Here To Help (formerly known as Hackney Money Hub) is an easily accessible, resident-facing, multi-disciplinary service that brings together benefits advice with assessment for a range of discretionary grants, in a delivery model that has data-led, active community outreach at its heart.

One of our core goals is increasing residents’ income by tackling benefits under-claiming in the borough. For 2025, we will be focussing our work on supporting residents in temporary accommodation or who need homelessness support.

The Income Maximisation - Disability Benefits team is one of four teams within Here To Help. It offers expert disability benefits advice, mandatory reviews and represents residents at tribunal hearings.

The Disability Benefits Specialist will report to the Income Maximisation Lead.

One post is available. We would prefer this to be on a full-time basis but would consider four days per week (80% FTE).

Key accountabilities

In this role you will support disabled people (or households with a disabled person) to access a full range of welfare benefits, discretionary support, reductions, and exemptions. You will lead on mandatory review and tribunal work, including deciding on applications to take through the review process, preparation of documentation, supporting the individual resident and representing them at tribunal hearings.

You will also support the wider Money Hub team by working collaboratively on cases, developing colleagues’ skills, and understanding of the support available for disabled people, people with long-term illness, and people with caring responsibilities and by giving feedback on likely eligibility on a case-case basis.

Skills and Experience

In order to be successful in this role you will need strong Welfare and benefits knowledge; experience of drafting grounds for appeal, written submissions and tribunal representation, experience of working with a close-knit team; and be able to demonstrate a commitment to improving the lives of those most vulnerable in our community. More information can be found in our attached supporting documents.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought-after areas to live in London with good schools, parks, and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values, so we achieve the best for our businesses and residents and the opportunity of working here excites you, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

To proceed with your application, you will need to create an account and submit your application.

As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

This application process replaces a supporting statement.

Closing date for applications: 09 February 2025 (22:59 pm).

Interview dates: currently scheduled for wc 17 February 2025.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included, and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age, and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.