• Are you looking for volunteer roles ?

    Go to volunteering section

81

Refugee support jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

The Refugee & Migrant Centre, Birmingham (On-site)
£23,500 - £25,000 per year
Posted 3 days ago Apply Now
Helen Bamber Foundation Group (Helen Bamber Foundation and Asylum Aid), London (Hybrid)
£48,300 per year
Posted today
South London Refugee Association, London (Hybrid)
£35,313 per year (£14,125 pro rata)
Posted 2 weeks ago
Kineara, London (Hybrid)
£16 per hour
Are you passionate about supporting people out of homelessness? Want to help with navigating the housing system and sustain tenancies?
Posted 1 week ago Apply Now
Action Foundation, Newcastle upon Tyne (On-site)
£24,681- £27,250 plus 6% pension contribution and out of hours allowance pro rata.
Posted 1 day ago
Closing in 4 days
Jacari, Remote
£30,470 - £34,670 per year
Posted 2 weeks ago
Closing in 4 days
Helen Bamber Foundation Group (Helen Bamber Foundation and Asylum Aid), London (On-site)
£55,000 per year
Posted today
Holocaust Centre North, Huddersfield (On-site)
£31,470 - £34,063 per year (pro rata)
We are seeking a dynamic Head of Fundraising to lead and innovate our strategy at Holocaust Centre North.
Posted 2 days ago Apply Now
Praxis Community Projects, E2, London (Hybrid)
NJC 24 - 25: £38,449 - £39,420 inclusive of London Weighting
We are looking for dedicated Immigration Advisers to join our team to provide immigration advice and casework to destitute migrants.
Posted 1 week ago Apply Now
Closing in 4 days
Upbeat Communities, Derby, Derby (Hybrid)
£26,686 per year
We are seeking a highly skilled Data and IT Lead to oversee the management, security, and effective use of our data and technology systems.
Posted 1 week ago
Page 3 of 6
Birmingham, West Midlands (On-site)
£23,500 - £25,000 per year
Full-time
Contract (12 months fixed term)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

About the Role

This is an exciting opportunity to join the Refugee and Migrant Centre, a well-established and award-winning charity dedicated to supporting refugees, asylum seekers, and vulnerable migrants. Our mission is to break down barriers to integration and empower individuals to achieve equal citizenship through holistic support services.

As an Advisor, you will play a vital role in delivering professional and effective advice to a diverse range of service users. You will work within a dedicated team to provide advocacy, guidance, and casework support, ensuring the best possible outcomes for our beneficiaries.

Purpose and Scope of the Role

  • To provide high-quality advice and advocacy to service users in areas related to their welfare.
  • To support the team and management in meeting the needs of beneficiaries and achieving service targets.
  • To uphold the professional and organisational standards in the delivery of advice services.

Main Tasks and Responsibilities

 

Casework and Advice

  • Provide one-to-one support, advice, and advocacy for clients on immigration, asylum, and welfare-related matters.
  • Ensure casework is conducted professionally, accurately recorded, and aligned with regulatory requirements.
  • Maintain confidentiality in all interactions and ensure clients' needs are met in a sensitive and satisfactory manner.
  • Support and mentor volunteers where required.
  • Stay up to date with legal and policy changes relevant to the sector.

Teamwork and Collaboration

  • Work closely with senior colleagues to drive efficiency and improve service delivery.
  • Represent RMC at external meetings and events when required.
  • Maintain strong working relationships with partners, stakeholders, and external agencies.
  • Share knowledge and best practices within the team to create a collaborative working environment.

Training and Development

  • Participate in ongoing training and development opportunities.
  • Keep accurate records of training attended and share learning with colleagues.
  • Contribute to internal and external training sessions as required.

Person Specification

 

Essential Criteria

  • Experience providing advice and casework support to asylum seekers, refugees, and vulnerable migrants.
  • Strong communication skills, with the ability to explain complex information clearly to distressed clients.
  • Excellent written, oral, and interpersonal skills.
  • Strong organisational skills, with the ability to manage and prioritise a demanding workload.
  • Commitment to equality, diversity, and working in a multicultural environment.

Desirable Criteria

  • Experience working in a multicultural setting with sensitivity to different cultures.
  • Ability to work independently and self-motivate.
  • Educated to degree level or equivalent.
  • Proven ability to work effectively as part of a team.
  • Strong listening skills and the ability to empathise while maintaining professional boundaries.

Terms and conditions of employment

The following conditions of service will apply:

Salary

£23,500 – £25,00 (dependent on experience)

Location

Birmingham, Wolverhampton, Walsall or Dudley

Pension

RMC will contribute 3% of gross basic salary

Holidays

21 days per year plus public holidays pro rata for part-time post.  Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years

Hours of Work

35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed

Probation

This post will have a probationary period of 6 months

Notice

One month’s notice of termination of employment on either side.

Disability

We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities.

Enhanced DBS:

Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act.

Travel expenses

If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile.

Training

Access to external paid training and regular internal training provided by Senior Caseworkers

Commitment to supporting you to develop and upskill in the field of immigration and asylum

Flexibility

In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Closing Date: 07/05/2025

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Please note that RMC is not a sponsoring organisation. If your visa requires an extension within the next 12 months with the support of employer sponsorship, the Refugee and Migration Centre is unable to provide assistance with this.

Posted by
The Refugee & Migrant Centre View profile Organisation type Registered Charity
Posted on: 07 April 2025
Closing date: 07 May 2025 at 12:57
Tags: Advice / Information, Advocacy

The client requests no contact from agencies or media sales.