Refugee Support Jobs in Europe

About Results

Results’ mission is to create the public and political will to end poverty, by enabling people to exercise their personal and political power for change.

Results is a movement of passionate, committed people. Together as staff and grassroots activists, we use our voices to influence political decisions that will bring an end to poverty. Our advocacy is built on global solidarity, partnership and shared empowerment. This is crucial to challenging the racist, colonial and oppressive narratives that have underpinned development and that help to both create and maintain poverty. We prioritise specific issues on which we can have the most influence to achieve progress, including health, nutrition and education.

Supported by our Campaigns Team, within which this role sits, our network of grassroots campaign groups and individual volunteers across the UK regularly take advocacy actions on specific issues on which we seek to make lasting change. Our aims are to mobilise resources, change policies, and create the public and political will to bring about the end of poverty.

About the role

As Campaigns and Communications Officer, you will play a key role in building the profile of Results UK, and using communications to support the development of successful campaigning activities for our grassroots advocates. You will have at least a year’s experience within the broad field of campaigning and communications, excellent written English, awareness of how written and visual communications can support organisational values, and experience of managing digital communications. This role will work across issue areas and contribute to advocacy through effective public messaging via our website, social media and publications. 

This role is available 5 days per week on a permanent basis and will provide good opportunities for further developing your communications, campaigning and advocacy skills; gaining a deep understanding of international development issues; and experience of using communications to support the achievement of advocacy goals. We are looking for candidates with a keen interest in and passion for international development and for overcoming poverty, inequality and oppression. 

Key responsibilities

• Support the development and delivery of our monthly cycle of grassroots campaigns through effective communications, including regular emails, campaign materials and conference calls.

• Work closely with colleagues in the Parliamentary Advocacy and Policy Advocacy Teams to plan campaigns and communications activities in line with our advocacy strategies.

• Work with the Head of Campaigns and other staff to support the delivery of events such as the annual Results National Conference and other advocacy and training events.

• Lead on the development, delivery and monitoring of Results’ social media engagement, and manage our day-to-day social media outputs to ensure a strong contribution to our advocacy messages.

• Manage and monitor the Results website and create content, including action materials, social media assets, campaign newsletters and fundraising content.

• Coordinate the design and production of Results publications to ensure quality control and a consistent house style in line with branding guidelines, including commissioning consultants where appropriate.

• Support colleagues, including by running training sessions and communications advice on best practice, to ensure that Results communications reflect our values, give voice to the experiences of people living with poverty and inequality, and promote our work to end injustice, exclusion and oppression.

• Represent Results in various public coalitions and platforms as agreed with the Head of Campaigns.

• As necessary, coordinate production of press releases and deal with media enquiries, supporting the briefing of spokespeople as appropriate.

• Contribute to the effective monitoring and evaluation of our campaigns and communications work in support of grant management and reporting.

Person specification

Essential criteria

Skills and Experience

• At least 1 year’s proven experience helping deliver successful public campaigns through effective communications approaches.

• Experience using social media, marketing and conferencing platforms to deliver campaigns and communications objectives.

• Experience developing digital content including social media assets.

• Excellent English language and copy-editing skills with the ability to produce content for a range of audiences.

• Strong collaborative skills, with an ability to work with people across a wide range of functions and perspectives.

• Experience of managing projects and managing set budgets.

Personal attributes

• A passion for elevating the voices of people affected by poverty issues and for opposing injustice and oppression, and a commitment to equality, diversity and inclusion.

• An understanding of how to engage diverse audiences in advocacy.

• Good understanding of international development issues and the UK international development campaigning landscape.

• Proactive and organised, with a high level of attention to detail and the ability to balance multiple priorities and to set and work to competing deadlines.

• A good team worker who enjoys supporting others and working together for common objectives.

• Enjoys supporting campaigners and volunteers.

Desirable criteria

• Experience of media work.

• Experience of producing visual content and managing designers.

• Experience of representing organisations and working in coalitions.

Equality, Diversity and Inclusion 

At Results UK, we believe that equality, diversity and inclusion should be the norm. As well as this being an issue of equality and fairness, we recognise that diverse and inclusive organisations are some of the most productive and impactful. 

We are aware of the under-representation of certain groups and communities in our sector. These include – but are certainly not limited to – people of colour, people living with disabilities, refugees and people from lower socio-economic backgrounds. We want to change this and are committed to playing our part. As a committed equal-opportunities employer, we actively welcome applications from people from a wide range of backgrounds, skills and abilities, recognising the value that these different perspectives bring to our organisation. 

Terms and Conditions 

Starting date 

The position is available immediately. 

Salary 

This role is graded at Results Professional Level 2 with a salary of £32,142 per annum. 

Hours of work

This is a full-time post with a working week of 35 hours (excluding breaks). These hours will be worked as agreed with the line manager but some flexibility may be required. There is no paid overtime, but Results UK has a TOIL policy for all staff. 

Line manager

The line manager for this role is the Head of Campaigns.

Annual leave

25 days pro rata per annum, plus bank holidays, increasing by one day per year of service to a maximum of 30 days.

Length of contract

This is a full-time permanent position.

Notice period and probationary period

The employee will have a probationary period of three months: during this time the notice period is one week. After the probation period: 6 weeks.

Other Benefits

Staff joining Results UK are automatically enrolled in our company pension scheme unless choosing to opt-out. A legally mandated minimum employee contribution applies, and all employee contributions to pension are matched 1:1 by Results up to a maximum of 5% of gross salary. Staff may receive a tax-efficient loan for the purchase of a bicycle, through which the final price of the cycle is lower than on the market. Staff may receive a loan for the purchase of a travel season ticket.

Location 

The post is based at Results UKs’ office at The Chandlery, Unit 702, 50 Westminster Bridge Road, London SE1 7QY. 

Currently, most Results UK staff are combining working from home with coming into the office 2 days a week. This is open to negotiation.

Travel

The post holder must be able and willing to travel occasionally within the UK.

Full personnel policies are available on request.

All candidates must have the right to live and work in the UK. If you are made an offer of employment, this will be subject to verifying that you are eligible to work in the UK before you start work, as per UK Government guidelines.