Referrals Administrator Jobs
This role sits within the Community Education and Training team, working to support our learners to access, complete and progress through our wide range of adult learning provision. The main focus will be on providing additional support for learners who need wrap-around support relating to a range of additional personal and educational needs. This could include welfare, personal and family support and wider mental health and wellbeing support or additional learning needs such as dyslexia, ADHD, literacy support and other needs.
You will work with the team to implement strategies and support plans for individuals to aid learning and enhance educational experience. You will support the team’s administrator to monitor learner’s attendance, contacting them via phone, email or arranging a meeting in person where pastoral support is needed.
You will work with our Adult Safeguarding Lead to support safeguarding cases across our departments, including keeping safeguarding records, making referrals and building a database of local support services available to learners and other service users.
We are looking for a dedicated individual who is passionate about supporting learners to ensure they have the best opportunity to thrive on their learning journey.
You will also support wider functions in the team such as contributing to the organisation of our termly learners’ forum to celebrate achievement and attending events in the community to publicise our work.
The successful applicant will have experience of working with vulnerable individuals or groups, be committed to safeguarding, have excellent administration skills, be flexible and excited about being at the heart of a busy team and committed to providing an excellent service to High Trees’ users.
Benefits of working at High Trees
- 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
- Enhanced maternity/paternity/adoption leave after 2 years’ service
- Save money off a new bike with the Cycle to Work scheme
- Up to 7% contribution to the staff pension scheme
- 24/7 Employee Support Line
- Clear pay structure with yearly increments (based on performance)
- Annual staff away day
- Premium eye-care vouchers through Specsavers and season ticket loans
Connecting with people and communities to strengthen skills and build stronger voices.
The client requests no contact from agencies or media sales.
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector referral officer to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Referrals Officer role is critical to the charity. It ensures that our referral process is managed effectively for our clients and branches.
This is both an internal and external role. The person in this role is the first point of contact for all referral queries. You will assign referrals to branches, liaise with clients and volunteers, and maintain our CRM system.
We seek a strong people person with at least two years of experience operating a CRM system regularly (ideally Salesforce). Experience working to develop a CRM system and client journey would be advantageous.
As a small charity, you will thrive in a busy environment, have excellent prioritisation skills and have a positive ‘can do’ attitude. We are a supportive team, and you will work closely with our Operations Manager and wider volunteer delivery colleagues to help REMAP support our clients and branches across the UK.
About You
We want you to bring relevant experience, passion, dedication, positivity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands. Ideally, you will have experience dealing with enquiries from health professionals and vulnerable clients.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Additional information about the role
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: Full-time, 37 hours per week
Salary: £26,000 – £29,000 dependent on experience
Holiday entitlement: It begins at 25 days per annum, in addition to public holidays and the Christmas stand-down.
Application Instructions
To apply, please send your CV and a separate cover letter of no more than two A4 sides describing how you meet the job description and personal specifications.
We are a Disabled Confident employee.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
Closing date for Applications: 11.59 pm Sunday 10th November
Interviews: Interviews for the role will be held on the week commencing 25th November 2024.
If you would like further information about the role or have any questions, please contact Kelly, Operations Manager.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.
SMART is a vibrant and busy Charity supporting people affected by mental illness. Our main hub is in Chelsea, where we run a number of work and training projects for members to learn new skills; build confidence and; develop a strong network of support. We also work in partnership with members to develop and deliver a programme of social, healthy and holisitic recovery activities in a friendly and enabling environment. We are looking for a highly organised and experienced administrator who can help us manage all elements of our operations, and provide a welcoming first point of contact to suppliers, referrers and the people we serve. The administrator will be responsible for a small team of members who help with administration work.
To apply for this role, please send us your CV, and a covering letter (maximum, 2 A4 pages), detailing any relevant experience that you have, and covering the "competencies" part of the job description.
The client requests no contact from agencies or media sales.
Job Title: Navigator
Location: Birmingham (Hybrid) – Home based with regular travel. The postholder will be required to meet veterans and professional partners face to face within the designated region and therefore must be based in the area.
Contract:Two years fixed term
Salary: £32,208 per annum full time
Hours: 37.5 hours full time
The Poppy Factory’s team is growing! Now is the time to join our dynamic team in this unique opportunity for a hybrid role, based from home with regular travel across the local area. You will enjoy the flexibility of working remotely from your home, allowing you to efficiently manage your tasks and maintain a healthy work-life balance. Whether it's meeting clients, collaborating with team members, or attending partner meetings, you'll have the chance to immerse yourself in a range of diverse environments. This is the ideal opportunity to build and foster relationships across the region to ensure maximum support for the Veterans we work with.
If you're a self-driven individual eager to make a meaningful impact while exploring new horizons, this role is tailor-made for you!
At the Poppy Factory, we help armed forces veterans to find meaningful and sustainable employment after service. This often means overcoming a longstanding health condition or injury, and other barriers to employment such as addiction & homelessness. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and skills to move forwards in their career.
As a Navigator, you will be assisting veterans who are furthest from employment to engage in meaningful activity as they look to gradually progress back towards work. Based at your home, with regular travel, including some overnight stays at our Richmond offices. The Navigator is a non-clinical role focused on supporting Veterans with mental or physical health conditions. The role aims to support them to overcome various factors impacting their lives, to achieve improved well-being and reduced social isolation. Clients of the service may present with issues around housing, accessing relevant health care services, substance misuse, education and training, financial concerns, and benefits, amongst others.
What do we need from you?
- Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.
- A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. you will work closely with many other organisations for the benefit of the veterans you are supporting.
- Motivation and commitment. It takes hard work, tenacity, and time to help people reach their goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.
- Adaptability. This is hugely varied role, and no two days are the same. You will need to balance competing priorities or quickly shift focus depending on the needs of the people you are supporting.
Why should you apply?
- A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
- Competitive salary and benefits package including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team building throughout the year.
- Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
- The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
- Be part of an iconic charity with a 100-year history
For further information, including the full job description for the role, please refer to the candidate pack.
How to apply
To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Jim Maskell, Partnership and Development Manager.
For an informal conversation about the role, please contact Jim Maskell.
The closing date for applications will be 27 October 2024. Please note, we are unable to accept late or incomplete applications.
Click here to apply for the role of Navigator (Birmingham)
Equality, Diversity and Inclusion
We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us. We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.
As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.
About The Poppy Factory
The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.
The Poppy Factory provides competitive terms and conditions of employment, including:
- Opportunity for home-based/hybrid and flexible working
- 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
- Double-matched pension contributions up to 10% employer contribution
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.
The client requests no contact from agencies or media sales.
Wimbledon Guild is a community charity offering practical help and support, so people in Merton never have to face life’s challenges alone.
Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here.
Our BACP accredited Talking Therapies department has been running for over 40 years and we are historically known for providing long term psychodynamic therapy. Due to the success of the department, we have recently secured long term funding to meet the emerging needs of the local community. We have developed new and more accessible services which now include emotional support groups, psycho-education workshops and short-term counselling.
The purpose of the job is to provide a professional reception service to all clients at our talking therapies services reception, and to carry out general administrative functions that support the Talking Therapies Office Manager and contribute to the smooth running of the charity. The receptionist/administrator is the first point of contact at the Counselling Services reception for many people and therefore needs to be warm and welcoming, a good communicator and able to respond professionally to a very varied range of callers, including people with communication difficulties or those in distress.
We would be really interested to meet with applicants who have experience of how services work either in a charity or similar service. Wimbledon Guild is a friendly and welcoming place, and we really value team and cross departmental working.
The closing date for applications is Friday 25th October at 9am. The interviews will take place on the Friday 8th December.
Job Title: Referral Co-ordinator, Newham
Salary: £9,956 Actual (£24,890 FTE)
Working Hours: 14 hours Per week (to include
End of Contract:31st March 2025 (extension subject to funding)
Location: Newham office based with some home working
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, health inequalities, feeding difficulties or poor mental health.
This postholder is the first contact for referrals made into a perinatal programme supporting migrant marginalised women who experience many barriers to accessing maternity care. The role requires excellent communication and the ability to be sensitive, patient and non-judgmental. Responsible for managing an empathetic, integrated and person centred experience for women referred for perinatal support.
Responsible for converting referrals into impactful support, keeping them informed by building rapport, sharing information about the project, providing resources and service details, maintaining ongoing effective communication as required, liaising with health professionals to ensure a joined up approach to service user wellbeing. Keeping referrers and project website up-to-date with service provision, documenting referral procedures and assisting with the sourcing and coordination of baby bundles for clients.
NCT is a charity committed to social justice and Equity and Diversity, believing inclusion is everyone’s responsibility. We believe we all have a collective responsibility to demonstrate our commitment to celebrate diversity, challenge inequality and build an inclusive workforce and environment, so all our people can thrive, and we can best represent and meet the needs of the pregnant women, new parents, families, and communities we serve.
This role is based in a Newham office with some home working
About the Role
Some of the key responsibilities of the role include:
- Making contact with women referred into the perinatal programme, using interpreters as required, sharing information about the service, answering questions and inviting them to attend scheduled groups where further support is offered. Communicating with other team members for support as required.
- Liaising with local health professionals and referrers to maintain strong relationships and clear referral pathways, responding to referrals, keeping referrers up-to-date and ensuring they have a clear understanding of the programme and can make appropriate referrals.
- Ensure all referrals and actions are logged onto the case management software, maintaining activity on the system by regularly inputting data and updating client notes.
- Administrative tasks, including the monitoring of the project email inbox, keeping the project website up to date, managing shared spreadsheets ensuring they’re up-to-date and assisting with the sourcing and coordination of baby bundles for clients
You must have excellent communication skills and be able to build relationships and create a rapport with a wide range of people easily, providing non-judgmental, sensitive communication with clients, using patience and active listening skills. You must be able to confidently prioritise your own work, be highly organised and able to work independently.
The role is 14 hours per week which will need to be worked over a minimum of three working days, one being either a Monday or Wednesday. This is largely a community-based role, working from a project office with some home working.
About you
- Have excellent communication skills and be able to build relationships and create a rapport with a wide range of people. Providing non-judgmental, sensitive communication with clients with patience and active listening skills.
- Have experience of supporting and/or working within marginalised or vulnerable communities and understanding the challenges they face.
- Have resilience when hearing people sharing emotionally difficult circumstances
- Good IT and database skills and excellent attention to detail
If so, please read the job description via our website.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 29/10/2024
Interviews: Friday 8th November 2024 in person in Newham
Interview format: Will be in person at a venue within Newham. The interview will be a mixture of open and competency-based questions, including a basic IT test.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Off the Record is an award-winning young people’s mental health charity offering a range of support services for children and young people across the London Boroughs of Croydon, Sutton and Merton. Our vision is to offer huge amounts of compassion and professional insight to children and young people living in these areas.
We’re currently recruiting one full-time Charity Administrator. The post is office based and offers great opportunity for a varied role in a forward-facing young people’s mental health charity.
To be successful in the role you must:
- Have an interest in and empathy for young people
- Be able to respond sensitively to young people in distress on the phone, in person, via email and text
- Have a professional telephone manner and excellent interpersonal skills
- Be highly computer literate and confident using Office 365
- Have very good organisational, administration and time management skills
- An ability to work within organisational frameworks and structures
- A commitment to operating within the policies of the charity including confidentiality and Equality and Diversity
In return we offer a salary of £29,507 p.a., inclusive of Outer London Weighting. Staff have access to regular internal and external training opportunities and to benefits including a company pension, an Employee Assistance Programme, store and event ticket discounts.
Closing date for applications - Midday Monday 28th October 2024
The client requests no contact from agencies or media sales.
Are you an able Administrator with a heart to see positive change in the lives of people who are trying to make a new start in the community after prison? Do you have good all-round IT and communication skills, and enjoy working in a team?
South West Community Chaplaincy (SWCC) aims to provide effective care and community support for people as they leave prison and re-integrate back into their local area, within the counties of Devon, Cornwall and western Somerset. This incudes mentoring, practical support and signposting to assist the integration of ex-prisoners into their communities, in collaboration with other professionals.
We are seeking a part-time Project Support Administrator (up to 15 hours per week). The post-holder will be based at our Exeter office, although there is some scope for partial homeworking, subject to agreement.
We are looking for someone who is self-motivated, with previous administrative experience and good IT skills (Microsoft Word, Excel Outlook etc.), including a sound grasp of data entry (Microsoft Azure, Teams). Excellent interpersonal skills are essential, as is the ability to be an effective communicator, conveying information efficiently in writing, face-to-face and by phone.
The post-holder will have a pastoral heart and concern for the wellbeing of people, will be in sympathy with the faith ethos and values of the charity, and be able to promote an inclusive environment where people of all faiths, and people of none, can work together for the transformation of lives and communities.
Bespoke, relational, mentoring for prison leavers, helping them to build a positive, crime-free future, and making our communities safer for all.
Location: Barnstaple - Little Bridge House
Salary: £26,212 - £29,046 per annum (pro-rata)
Job Type: Full time, 30 - 37 hours per week (to include Monday and Friday)
Contract Type: Permanent
About The Organisation:
Our client are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England. They aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit them.
Join their team for a rewarding career move where 98% of staff agree that they are proud to work for them
What you will be doing:
This is an exciting opportunity for a flexible, enthusiastic and experienced Administrator to play a key role in supporting our skilled and supportive multi-disciplinary team at the unique setting of Little Bridge House.
This role is responsible for the efficient running of the administration function and will support the Head of Care, the hospice Doctor’s and the care team with all aspects of administrative and secretarial duties. Main responsibilities of the post include dealing with incoming calls from families and professionals and assisting with the administration of the referral process for children.
Duties will also include maintenance of the care database, producing reports and maintaining the records of the children that use their service and supervise paid and voluntary administrative support as required.
The Successful Candidate:
Applicants must be able to work on their own initiative, able to prioritise workloads, have an eye for detail, have strong all round communication skills, and experience of organising a busy office. Strong IT skills including working knowledge of MS Excel, Word, PowerPoint and Outlook as well as experience using databases is essential.
Due to the environment a, experience of working within a health or social care setting and thorough understanding of the need for confidentiality is essential.
They value their staff and offer an excellent working environment with an enthusiastic and committed team. Your work makes a real difference to short and precious lives.
Closing date: 4th November 2024
Anticipated interview date: 13/14th November 2024
They are committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
Why Work For them?
Their employees work hard every day to make the most of short and precious lives. They are proud to support them with a range of enhanced benefits which include:
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• NHS pension continuation for Nursing staff or personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• Free on-site parking
• A nurturing and inclusive environment
• a chance to make a real difference
This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice as an organisation and local employer.
You may have experience in the following: Healthcare Administrator, Medical Secretary, Hospice Administrator, Office Manager, Administrative Coordinator, Care Services Administrator, Health and Social Care Administrator, Clinical Administrator, Administrative Support Officer, etc.
REF-217 442
We’re seeking a full time Storage Support Worker to become the latest addition to our Street Storage Team!
Street Storage is an ambitious and innovative homelessness charity - the only charity of its kind in the UK. We provide free, accessible storage for people experiencing homelessness. Therefore we are looking for someone who truly cares about people sleeping vulnerably and understands the need for what we do.
Our new Storage Support Worker will need to be a people person with experience and a passion for supporting people in their community.They will have strong admin skills & someone who pays attention to detail and be up for working in a small passionate team to help manage day-to-day referrals, appointments, drop ins and storage. They will be someone who shows compassion and can meet each individual where they are at.
Please ensure you include a cover letter, answer all screening questions, attach your CV, and emphasise your relevant experience in your application. Incomplete applications may not be considered.
We aim to (and do!) provide free, safe and accessible storage to people experiencing homelessness across the UK.
The client requests no contact from agencies or media sales.
Job Title: IDVA
Hours: 35 per week
Location: North London
Pay: £13.00 - £20.00 per hour - DOE
Assignment: 4 weeks (possibility of extension)
Working Hours: Monday to Friday - 09:00-17:00 - Hybrid working allowed
We are looking for a IDVA for our clients London based team. This amazing opportunity will grant the successful candidate the chance to work alongside vulnerable women fleeing domestic violence and ensure they are surrounded by a strong support network around housing options. You will be addressing the safety of the victims as well as working to keep their children safe too.
As an IDVA, you will be:
· Serving as a victims first point of contact providing them with the support they need emotionally.
· Assessing all referrals coming into the service and providing them with initial support should they need it.
· Completing admin tasks and multitasking.
· Completing risk assessments with each client.
To be successful, you will need to:
· Be experienced within dealing with vulnerable people specifically women and children and be responsive to crisis situations.
· Ability to multitask and thrive within a busy service.
· Have a strong knowledge around IT and Microsoft office 365.
· Showing a compassionate nature towards those in need.
· Have flexibility as you may be required to travel and meet clients.
· Have an enhanced adults and children's DBS check to apply for this post - if this is something you need to apply for, get in touch!
This position is a popular one amongst many so if it captures your eye, please do get in touch ASAP!
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Step Up Hub
Established in 1996, Step Up Hub is a grassroots charity in the London Borough of Brent dedicated to addressing the root causes and consequences of poverty and inequality within disadvantaged communities, especially within the global majority. It offers an array of services covering welfare, education, training and skills development, as well as on mental health, cost of living, and physical wellbeing. It adopts a whole village approach in its work and values working together to secure a shared sustainable future for all.
‘I AM Brent’ consortium
Step Up Hub leads a consortium, known as I AM Brent, that consists of six well-respected local charities who are working together to address the root causes and effects of violence affecting young people in the London Borough of Brent.
Programme Description
The programme is part of the Mayor of London’s flagship violence reduction programme, known as MyEnds. It is a place-based violence reduction initiative that adopts a public health approach. The consortium is providing an array of positive opportunities for young people and support for families, including through tailored interventions. The programme also aims to improve statutory and voluntary organisation networks and access to referral, and to ensure the voices of young people and community members are built into provision. The work is focused on the Church Road Estate, Stonebridge Estate, St Raphael’s Estate, Chalkhill Estate and Harlesden Town Centre areas.
The Role of the Community Engagement Lead
The Community Engagement Lead will be a key member of the team delivering the I AM Brent MyEnds programme. They will develop and maintain strong relationships with the breadth of young and older community members, and local businesses to conduct community engagement. They will subscribe to the values of co-production and work positively in accordance with I AM Brent’s Equal Opportunities, Safeguarding, Data Protection and Health and Safety policies.
In addition, the Community Engagement Lead will:
· act as the primary contact for requests from the community for information about I AM Brent’s services and events,
· disseminate to the community information about I AM Brent’s services, community fund, and events,
· organise, and support the delivery of, community engagement events, youth forums and community forums,
· encourage community participation,
· provide status reports regarding upcoming community outreach, engagement, events, and initiatives to consortium members and community members, and provide end of community activity reports to the Programme Manager,
· summarise views of community members about their needs and ideas to improve safety,
· signpost community members to support following outreach activities,
· process referrals to the I AM Brent programme,
· support the organisation and administration of talks at community centres, places of worship, and community events, on supporting young people’s safety,
· support the organisation and administration of parenting programmes,
· represent I AM Brent and Step Up Hub at meetings, forums, roundtable discussions and related events,
· help recruit and line manage community volunteers.
The Community Engagement Lead will be supported by the I AM Brent MyEnds Programme Manager, Step Up Hub senior leadership team and consortium members, and will work closely with I AM Brent’s Network and Communications Lead.
In this role you will support the Hertfordshire sexual health team by assuming overall responsibility for the ordering and monitoring of stock and other resources, by posting free condoms each day to young people via our online service, posting and by accurately maintaining client management systems and electronic databases required for the programme to function. You will be able to communicate with a variety of agencies and young people, particularly around their use of the online free condom scheme and STI testing. You will also need to be proficient in Microsoft Office and be able to produce accurate records when required.
METRO Charity is working in partnership with Central London Community Healthcare Trust (CLCH), to deliver our ISHS in Hertfordshire. On this new five-year contract, the METRO team will be fully integrated and co-located within CLCH’s services in Hertfordshire, delivering outreach activities in the local community tailored to local needs. The service aims to reach those who are most vulnerable or at risk and involves collaboration with local outreach organisations targeting LGBTQ+ people, speakers of other languages, young people, and those living in more deprived areas.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you interested in helping people who have, or are recovering from, mental health problems, integrate back into work? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as an Employment Specialist.
We are looking for an Employment Specialist to join our team in Leatherhead, Surrey. We help individuals with mental health problems to find paid employment. We also support people to retain their employment when they are struggling at work due to their mental health. We also advise and support employers about mental health in the workplace. But its only possible with the help of people like you.
Your challenge? To do everything you can to help the individuals we work with to source appropriate work experience placements with local organisations/employers. Day to day, you’ll offer support, careers advice and guidance, helping people to set their own recovery and employment focused goals and provide training in personal and skills development such as CV preparation, interview techniques etc. You’ll also be responsible for establishing and maintaining positive links with community mental health teams and have the initiative to develop and promote the service. Additionally, you will have responsibility for maintaining efficient admin systems to ensure referrals, assessments and reviews are completed in a timely manner.
As well as a good understanding of mental health problems and the issues and barriers this can create for our clients, you’ll need excellent motivational, presentation and listening skills and a willingness to travel in the local area and to work outside of office hours as required.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Join Our Team – Support Worker (unpaid carers)
We're looking for a Support Worker to join our friendly team. You will cover West Essex (Harlow, Epping & Uttlesford), playing a pivotal role in supporting unpaid family carers who look after someone due to their age, disability, long-term physical or mental health condition or an addiction. You will support carers to manage the practicalities related to their caring roles and navigate support systems, alongside maintaining their own wellbeing. You will provide carers with appropriate information, advice and guidance, from accessing benefits, peer support or respite breaks. You will mainly work in the community as well as from our offices or home.
About Us:
Action for Family Carers is a well-established Essex-based charity dedicated to supporting unpaid carers and young carers. We've been making a positive impact for over 30 years.
About You:
You are a great listener! You can build trusted relationships with a range of people. You have experience working in a similar role with knowledge of assessing need, building support plans and providing relevant information, advice and guidance. You have an awareness of the impact of caring responsibilities and importantly, you are empathetic and understanding, with ability to work with carers in a non-judgemental way.
What We Offer:
· Salary: £23,708 per annum FTE, actual £21,676 per annum
· Contract: To 31st March 2027 (potential for 2 year extension subject to funding)
· Hours: 32 hours – Flexible days/hours, hybrid office/home/community working
· Locality/area: West Essex (Harlow, Epping & Uttlesford)
Benefits:
· Full induction and relevant training
· Contributory work-based pension scheme
· Access to a 24-hour Employee Assistance Programme
· Flexible working arrangements
Apply Now:
If you're ready to be part of a dynamic team, contribute to meaningful work, and make a positive impact, we want to hear from you! Apply now and help us continue changing lives at Action for Family Carers.
Closing date for completed applications: 5pm Tuesday 29th October 2024
Read the full Job Description and Person Specification. on our website.
Action for Family Carers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.