Recruitment support volunteer volunteer roles in poplar, greater london
Who they are
Citizens Advice Richmond is a local charity that has helped the people of Richmond since 1940. They offer generalist advice on any issue and specialist debt advice. Citizens Advice Richmond is a member of the national Citizens Advice service, a network of around 300 local advice centres.
The role: What will you do?
● Complete an induction for your role.
● Maintain an awareness of how the local Citizens Advice is operating.
● Plan the board meetings, including the dates and the agenda, with the Company/Charity Secretary and the Chief Officer.
● Read papers for board meetings and attend six board meetings per year.
● Facilitate the trustee board meetings by leading the meeting, ensuring that agenda items are discussed, enabling all members to contribute their views and take part, and seeking clarification where necessary.
● Ensure that decisions and actions taken at board meetings are carried out.
● Ensure that the board decisions are made within the remit of the Citizens Advice membership agreement, governing documents, and policies.
● Monitor attendance and commitment of all trustees.
● Provide or arrange training or support for trustees if needed.
● With other trustees and the Chief Officer, recruit a trustee board with a diverse range of skills, experience, and knowledge, with an aim to promote trusteeship to underrepresented groups that represent the community.
● Ensure that all trustees receive an induction and the training needed for them to fulfil their role.
● Be proactive in recruiting successors to key positions such as Chair, Treasurer, etc.
● Arrange or provide support and supervision for the Chief Officer, including an annual appraisal.
● Together with the Treasurer, ensure proper management and control of local Citizens Advice finances.
● Together with the Chief Officer, represent the local Citizens Advice in relationships with funders or potential funders, at local events, and in the community.
● Work together with all trustees to ensure that the board can:
♦ Set policy and strategy direction, set targets, and evaluate the performance of Citizens Advice Richmond.
♦ Monitor the financial position of Citizens Advice Richmond, ensuring that it operates within its means and objectives, and ensuring there are clear lines of accountability for day-to-day financial management.
♦ Monitor whether Citizens Advice Richmond complies with its governing document and meets the required standards.
♦ Seek the views of all sections of the community and monitor how well the service meets the needs of the local community.
♦ Ensure the service plans for the recruitment and turnover of staff and volunteers.
♦ Review their own work and how effectively they operate, including action for improvement.
♦ Work on specific projects to further the strategic objectives of Citizens Advice Richmond.
What’s in it for you?
● Make a positive impact for people in your local area by ensuring the local Citizens Advice is sustainable and meeting the needs of the community.
● Meet people and build relationships with trustees, staff, and other volunteers.
● Build on your governance, leadership, and strategy skills.
● Increase your employability.
And they will reimburse expenses too.
What do you need to have?
You’ll need to:
● Understand the type of work undertaken by a local Citizens Advice.
● Understand and accept the responsibilities and liabilities as trustees.
● Be non-judgmental and respect views, values, and cultures that are different from your own.
● Have a good basis of leadership skills.
● Be able to facilitate and lead meetings.
● Have good interpersonal skills.
● Have good listening, verbal, and written communication skills.
● Be able to exercise good independent judgment.
● Have good numeracy skills to understand accounts with the support of the Treasurer.
● Be willing to learn about and follow the Citizens Advice aims, principles, and policies, including confidentiality and data protection.
● Be willing to undertake training in your role.
How much time do you need to give?
You will need up to one day a week for the regular activities, but this will vary. Trustee boards usually meet in the evenings, and you’ll likely need to give 12-15 hours per year to attend these. Sub-committees meet quarterly and a further 4-6 hours per year are required for these.
Valuing inclusion
Their volunteers come from a range of backgrounds, and they particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Community Food Hub
Our Community Food Hub is dedicated to providing nutritious food to those in need while fostering a strong sense of community. We offer a sustainable model that involves food donations, partnerships with local organisations, and volunteer-led initiatives to ensure that food insecurity is addressed effectively and with care.
We are seeking passionate and skilled individuals to join our Board of Directors. If you have knowledge of food systems, a strong network, or experience in volunteer recruitment and community development, we would love to hear from you!
Role Overview
As a Board Member, you will play a vital role in guiding the strategic direction of the food hub. Your contributions will ensure that the hub continues to support the community through partnerships, volunteer recruitment, and maximising food resources for those who need them most.
Key Responsibilities
•Strategic Input: Contribute to the overall strategic vision of the Food Hub and its programs.
•Food Systems Knowledge: Share insights on food sourcing, sustainability, and distribution to ensure the hub operates efficiently and ethically.
•Networking: Leverage your connections within the food industry, local businesses, and community organisations to secure partnerships and support for the Hub’s initiatives.
•Volunteer Recruitment & Engagement: Help recruit, train, and retain volunteers to ensure smooth day-to-day operations of the hub.
•Community Outreach & Partnerships: Forge relationships with local agencies, schools, and organisations to enhance community engagement and food distribution efforts.
•Fundraising & Awareness: Support fundraising efforts by connecting the hub with donors, sponsors, and funding opportunities to sustain its operations.
•Oversight: Attend board meetings and contribute to decision-making that ensures the hub meets its goals and remains compliant with local regulations.
What We’re Looking For
We are looking for individuals who have:
•Knowledge of Food Systems (e.g., food sourcing, distribution, nutrition, sustainability).
•Networking Skills: Ability to connect with local businesses, organisations, and individuals who can support the Hub.
•Experience in Partnerships: Proven ability to foster relationships with external stakeholders, including local food banks, schools, and community organisations.
•Volunteer Recruitment and Engagement: Experience in recruiting, training, and retaining volunteers.
•Interest in Community Development: Passion for making a tangible difference in addressing food insecurity and supporting community well-being.
Commitment
•Time Commitment: 6–10 hours per month (flexible)
•Location: Hybrid (Remote and in-person board meetings)
•Term: Minimum one-year commitment (renewable)
•Board meetings occur quarterly, with additional time as required for planning or networking
What You’ll Gain
•The opportunity to be part of a growing initiative that tackles food insecurity in your community.
•Experience in nonprofit governance, strategic planning, and community outreach.
•Access to a wide network of professionals, organisations, and partners in the food and nonprofit sectors.
•Personal satisfaction knowing you’ve helped nourish your community and support those in need.
How to Apply
To express your interest in joining the Board of Directors, please send your CV or a brief letter of interest to:
Subject: Board Member Application
We value diversity and encourage applicants from all backgrounds to apply.
Join us in creating a future where everyone has access to nutritious food and a strong, connected community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ignite Growth and Empower Change: Become Our Volunteer Learning and Development Manager at SUNSHINE!
Are you passionate about creating transformative learning experiences? At SUNSHINE—a vibrant, start-up charity dedicated to fostering connection and combating isolation—we’re looking for a dynamic Learning and Development Manager to design, deliver, and refine training sessions for our core services and volunteer initiatives. If you thrive on empowering others with essential skills like Befriending, Safeguarding, Conflict Resolution, Communication Skills, Confidentiality, and more, this is the role for you.
About SUNSHINE
At SUNSHINE, we believe that knowledge and connection go hand in hand. Our mission is to spark joy and build a community where everyone feels they belong. As we lay the groundwork for our official charity registration and launch, we’re committed to equipping our volunteer teams with the confidence and skills they need to drive lasting change. Your expertise in learning and development will be central to nurturing an informed, compassionate, and effective volunteer community.
Your Role as Learning and Development Manager
As our Volunteer Learning and Development Manager, you’ll take charge of creating engaging, practical, and inspirational training programmes that address the unique needs of our services. You will:
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Design & Deliver Training Sessions: Craft interactive, customised training modules on critical areas such as Befriending, Safeguarding, Conflict Resolution, Communication Skills, and Confidentiality. Develop other learning sessions as needed to support our core services.
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Assess Learning Needs: Conduct assessments to identify the evolving training needs of our volunteers and staff, ensuring our programmes are always relevant and impactful.
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Develop Learning Resources: Create comprehensive guides, online resources, e-learning modules, and instructional materials that are accessible, clear, and engaging.
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Facilitate Workshops & Team-Building Activities: Organise dynamic workshops, seminars, and team-building events, fostering a collaborative and supportive learning culture.
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Monitor & Evaluate Impact: Implement feedback mechanisms and evaluation tools to measure the success of training programmes, fine-tuning content to maximize impact.
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Collaborate Cross-Functionally: Work closely with other team leaders to ensure training initiatives align with SUNSHINE’s overall mission and operational goals, helping to lay a strong foundation for our launch.
What We’re Looking For
We’re seeking someone who is driven by innovation in learning and a commitment to social impact. The ideal candidate will have:
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A background in learning and development, training, or educational design, ideally within non-profit or start-up environments.
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Proven experience creating engaging training strategies and materials tailored to diverse audiences.
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Exceptional communication and facilitation skills with the ability to inspire enthusiasm and convey complex concepts in a simple, memorable way.
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A strategic mindset to assess and dynamically adjust training to meet the particular needs of volunteer roles such as Befriending and Safeguarding.
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A passion for community empowerment and a deep commitment to fostering an environment where everyone can grow and make a difference.
Why Join SUNSHINE as Our Learning and Development Manager?
By taking on this role, you’re not just delivering training—you’re crafting the backbone of a transformative charity. With your guidance, our volunteers will be empowered to excel and work confidently in their roles, making an immediate impact on community connection and care.
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Be a Catalyst for Transformation: Directly influence the skills and capabilities of our volunteers, ensuring they’re well-equipped to meet the challenges of social isolation.
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Shape Future Leaders: Contribute to building a learning framework that not only addresses today’s needs but also evolves with the demands of tomorrow.
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Grow with a Purpose-Driven Team: Enhance your professional skills while working in a collaborative, innovative environment dedicated to making a lasting difference.
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Make a Tangible Impact: Experience the deep satisfaction of watching your training sessions translate into improved lives, stronger communities, and a brighter future for all involved.
Ready to Help Transform Lives Through Learning?
If you’re excited to channel your expertise into creating impactful training sessions that empower individuals and galvanise change, join us as our Volunteer Learning and Development Manager. Let’s work together to equip our volunteers with the skills they need to shine and build a future where every connection matters.
Welcome to SUNSHINE—where learning lights the path to a more connected and compassionate community!
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join REMIX as a Volunteer Project Manager and Transform the Future of London's Youth!
Do you have a passion for driving projects from concept to reality? REMIX is a dynamic, brand-new youth charity dedicated to empowering individuals aged 16 to 26 years old through employability, healthy living, personal development, and essential life skills. We're on the lookout for an experienced and enthusiastic Volunteer Project Manager to support our Founder by setting up REMIX from the ground up and steering us confidently toward launch.
In this role, you will:
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Develop a Robust Project Plan: Collaborate closely with our Founder to construct a comprehensive roadmap that defines clear milestones, timelines, deliverables, and resource allocations for the charity’s successful launch.
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Oversee Operational Setup: Lead the coordination of various tasks—from establishing operational processes and project governance to managing stakeholder collaborations—ensuring that every aspect of REMIX's foundation is solid and sustainable.
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Manage Risk and Adapt: Identify potential challenges and proactively craft solutions while regularly monitoring project progress. Your keen oversight will help keep the project agile, adjusting plans as required to stay on track.
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Coordinate Cross-Functional Teams: Facilitate seamless communication among teams, volunteers, and external partners, ensuring that ideas and efforts converge to create a unified vision for REMIX.
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Deliver Regular Updates: Keep our Founder and board informed with insightful progress reports, ensuring transparency and providing opportunities for feedback to continuously refine our approach.
If you are a strategic thinker with a passion for project management and a mission to make a tangible difference, REMIX offers you a unique opportunity to shape the launch of a charity that aims to empower young people across London. Your expertise and drive will be the cornerstone that transforms vision into reality.
Step forward. Lead the change. Transform lives at REMIX.
REMIX
INSPIRE. EMPOWER. TRANSFORM.
The client requests no contact from agencies or media sales.
Are you passionate about making a difference and supporting a charitable organisation to achieve its mission? Do you want to use your skills and experience to guide a volunteer-led trust? If so, we’d love to hear from you!
We are looking for dedicated individuals to join our Board of Trustees and contribute to the strategic direction and governance of our organisation. As a trustee, you will play a crucial role in ensuring that we continue to support young people and communities effectively.
About the Alec Dickson Trust
Alec Dickson together with his wife Moira, founded Voluntary Service overseas (VSO) and later Community Service Volunteer (CSV) as they passionately believed that anyone – whatever their background – could make a positive contribution to the world around them. Alec pioneered the involvement of young volunteers with backgrounds in offending, drug misuse and homelessness, built up a programme of community service work in schools, and campaigned vigorously for a nationwide community service. It was with this spirit of adventure and belief in young people that the Alec Dickson Trust was established after Alec’s death in 1994. Since then, the Trust has continued his legacy by awarding grants to young people with innovative community projects promoting volunteering up to the value of £500.
Joining the Alec Dickson Trust
We are looking to recruit 2-4 trustees with a diverse set of skills and experiences.
We welcome applications from disadvantaged/underrepresented groups and backgrounds outside of the charity sector. We are particularly interested to hear from first-time trustees and applicants with skills in fundraising and communications.
There will be some flexibility in the exact nature of each trustee role, but we currently expect vacancies in the following areas: Fundraising and Communications – please let us know in your application if you want to apply for a specific role.
The Fundraising role will include developing and implementing the fundraising strategy, focusing on engaging and securing donations from public and private charitable bodies. The communications role will include developing and agreeing a social media strategy, creating content to promote the trust and extend our outreach and modernising our website.
Interested? We would be delighted to hear from you and look forward to being in touch soon.
Person Specification
Essential:
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A clear passion for volunteering to help make a difference to young people and communities across the UK.
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A willingness to review and challenge funding applications to ensure money is spent effectively.
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Preparedness to contribute to discussions and make difficult decisions
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A willingness to participate in committees in order to continually improve the Trust and grant-management process.
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Applicants can be from any background, with any qualifications or work experience, though we particularly welcome applications from individuals who have not previously been trustees.
Desirable:
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Experience in fundraising and/ or communications.
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Effective communication and team working skills.
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Problem solving and adaptability.
Commitment
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Trustees attend approximately eight board meetings per year, typically held via Google meet.
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They are also expected to contribute two hours per week to support the Trust’s work.
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Trustees are expected to make a minimum commitment of 2 years in post.
How to apply
To apply, please send your CV and a cover letter (500 words max) on: “why you would like to be a Trustee of the Alec Dickson Trust and what you would bring to the Board” outlining how you meet the criteria listed above by 6pm on 30th April 2025. Please include in the subject line of the email “Trustee Recruitment *followed by your name*” If you have any questions before applying, please feel free to reach out to the above email address. Existing trustees will be happy to have an informal chat or answer any questions.
When you should expect to hear from us
We would be delighted to hear from you and will aim to get back to you within 3 weeks of the closing date to let you know if we would like to progress your application.
Interviews
Interviews will be held virtually in the week commencing Monday 19th May in the evenings. They will be around 30 minutes long and will be a chance for you to meet members of the Board of Trustees and talk to us about your interest in this role in more detail.
The client requests no contact from agencies or media sales.
As a Trustee, you will play a crucial role in the governance and strategic oversight of the charity, ensuring that we operate effectively, achieve our mission, and comply with all legal and regulatory requirements. Trustees are collectively responsible for safeguarding the charity’s assets, ensuring they are used exclusively to further our objectives, and overseeing the charity’s financial health, including budgets, financial controls, and reporting. Acting with integrity and in the charity’s best interests is at the heart of the role.
To strengthen our board and support the growth of our charity, we have identified three key areas where additional expertise is needed:
- Marketing
- Legal
- Fundraising
Each of these areas play a vital role in helping us achieve our mission, enhance our impact, and ensure the charity’s sustainability for years to come. In the attached Recruitment Pack, we have outlined individual role profiles for each of these specialisms.
We welcome candidates from diverse professional backgrounds who share our commitment to supporting those affected by Body Dysmorphic Disorder. If your current or previous skills or experience align with any of these profiles, we encourage you to apply and join us in driving meaningful change.
To apply for this role, please submit the following documents:
- An up to date CV outlining your relevant experience and qualifications.
- A cover letter of no more than 800 words indicating which role you are applying to, explaining why you are interested in the Trustee role, what you would bring to the board, and how your skills align with the needs of the charity.
Shortlisted candidates will be invited to a panel interview. The interview panel will include:
- Dr. Rob Willson (Chair of the Board)
- Dr. Amita Jassi (Vice Chair of the Board)
- Kitty Wallace (Managing Director)
- Gemma Ponting (People & Projects Manager)
Interviews are due to take place week beginning 16th & 23rd June 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join REMIX as our Volunteer Employability Programme Manager and Transform the Future of London's Youth!
Do you envision a London where every young person gains the practical skills and confidence to launch a successful career? At REMIX, we believe that when young people are equipped with strong employability skills, they can break down barriers and build vibrant futures.
REMIX is a dynamic, brand-new youth charity dedicated to creating opportunities for individuals aged 16 to 26 years old across London. Our mission is built on four core pillars—employability, healthy living, personal development, and essential life skills. Now, we are on the lookout for an innovative and passionate Volunteer Employability Programme Manager who will be instrumental in designing and delivering transformative career readiness initiatives that truly make a difference.
As our Volunteer Employability Programme Manager, you will:
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Catalyse Career Readiness: Design and implement innovative programmes that cover vital skills such as CV writing, interview techniques, networking, and workplace etiquette. Your creative approach will ensure that every initiative is both engaging and practical.
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Forge Strong Employer Partnerships: Build strategic partnerships with local businesses, industry professionals, and training providers to create pathways for internships, mentoring, and real-world job opportunities. Your network will help bridge the gap between aspiration and achievement.
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Empower Through Mentorship: Offer expert guidance and support to young people, inspiring them to recognise and harness their strengths. Your mentorship will empower participants to overcome challenges and step confidently into the job market.
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Drive Programme Innovation: Continuously refine and adapt our employability initiatives to meet evolving market needs and the unique challenges faced by today’s youth. Your insights will ensure that REMIX remains at the forefront of effective career development solutions.
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Champion Impact: Collaborate closely with our team to create a culture of learning, growth, and resilience. Your leadership will help promote a supportive environment where every volunteer and participant can thrive.
If you are committed to transforming lives with practical skills and strategic insight, REMIX offers you a unique opportunity to drive social impact from the ground up. Your dedication and innovative ideas will play a key role in empowering London’s youth, turning challenges into stepping stones towards a brighter future.
Step forward. Lead the change. Transform lives at REMIX.
REMIX
INSPIRE. EMPOWER. TRANSFORM.
The client requests no contact from agencies or media sales.
Trustee – PR & Marketing Specialist
Help shape the future of deer conservation and education
The British Deer Society (BDS) is looking for a passionate and experienced professional to join our Board of Trustees, bringing expertise in PR and marketing to help us expand and diversify our reach.
Why join us?
As a Trustee, you will play a vital role in guiding BDS, ensuring we achieve our mission to educate, inspire, and advocate for deer welfare. You’ll provide strategic oversight, support our executive team, and help grow our membership by engaging diverse audiences across age, gender, and background.
About the role
Our Trustees share collective responsibility for the governance and administration of the charity. This includes ensuring BDS has a clear strategy, that our goals align with our vision, and that we operate effectively and ethically. Trustees act as a group, working collaboratively to support and challenge the leadership team.
What we’re looking for
We seek a Trustee with:
✔ Expertise in PR and marketing, ideally with experience in membership growth and audience engagement
✔ A strong understanding of governance and strategic oversight
✔ A passion for conservation, education, and wildlife advocacy
By joining BDS, you’ll have the opportunity to make a meaningful impact on the future of deer conservation and education in the UK.
Interested? Apply now and help us take BDS to the next level!
We educate and inspire everyone about deer. We highlight the importance of evidence-based deer management. We champion deer welfare relentlessly.
The client requests no contact from agencies or media sales.
About the role
British Scouting Overseas wishes to appoint two trustees, to serve for an initial term of three years, starting in September 2025. Our trustee board provides collective leadership and oversight of the charity, and supports our volunteers who deliver our programme to young people around the world.
The Trustee Board’s role is to support our volunteer line managers, through the Area Lead Volunteer and Area Chair, so that they can be as successful as possible in their role of supporting leadership teams to deliver our programme.
You may be of any nationality and live in any part of the world – the only condition is that you are willing and able to carry out the duties of a trustee and to bring a constructive and independent-minded approach to the role. We are keen to include younger adults in the team.
About British Scouting Overseas (BSO)
BSO is a part of the UK Scout Association with headquarters in Gilwell Park, London. BSO members have access to the same resources, support and programme as UK based Scout groups. BSO exists to support British families living overseas in the provision of a UK Scouting programme to expatriate British children and to several British Overseas Territories.
We aim to ensure that all our members have the opportunity to feel and experience high quality UK Scouting whilst providing support and advice to adult members no matter where they are in the world. BSO undertakes Scouting activities in a safe and secure environment with flexibility to adapt to both local customs and guidelines set out within The Scout Association's policies and rules.
BSO operates 57 Scout Groups, 22 Explorer Units and 3 Scout Networks, with an impressive 2,997 young people supported by 936 adult volunteer leaders across 30 countries around the world.
Whilst most adult volunteer members are delivering programme activities with our young people, many volunteers are also based in the UK offering support, training, mentoring, governance and resources in a variety of different roles from trustee to marketing and event support to skills assessors.
BSO is fully inclusive and open to all who share our fundamental values. BSO exists to actively engage and support young people in their personal development, empowering them to make a positive contribution to society.
The BSO Trustee Board
The Trustee Board’s role is to support our volunteer line managers, through the Area Lead Volunteer and Area Chair, so that they can do their role of supporting leadership teams to provide a great programme for young people.
The Trustee Board is responsible for supporting Scouting in BSO in the following areas:
- Following the rules of the organisation
- Insuring people, property and equipment
- Managing the money
- Fundraising, recruitment and any other support needed, so that Scouting can operate
- Providing Scouting safely
- Connecting Scouting with the local community and supporting it to grow
- Involving young people in decision making
- Meeting the requirements for the BSO Scout Council of the General Data Protection Regulation 2018 (GDPR)
- Making decisions about opening, closing and merging of sections and units at the BSO Scout Council level
- Appointment of new volunteers at the BSO Scout Council level
What experience do I need to be a BSO trustee?
You may be of any nationality and live in any part of the world – the only condition is that you are willing and able to carry out the duties of a trustee.
The main requirement is a commitment to Scout values and willingness to do the best you can to help the Board carry out their role. It’s a bonus if you can bring some personal skills or experience in a particular area, such as any of the following:
- Administration and meeting management
- Data protection - policy and practice
- Development planning in a voluntary group
- Finance and budgeting - oversight
- Governance
- Media and public affairs
- Risk management - policy and practice
- Safety - policy and practice
The role of trustee is a volunteer one, but reasonable authorised expenses may be claimed.
Trustees serve for three years terms, up to a maximum of nine years, after which they must stand down.
Trustees may only be appointed if they are not disqualified under UK law from being a trustee of a registered charity. Successful candidates will be required to sign a statement confirming that they are not disqualified.
There is some mandatory online training for our trustees.
The Board meets four times a year, plus the annual general meeting. There are additional ad hoc meetings from time to time. Meetings are held online via Microsoft Teams.
We're Scouts and everyone is welcome here. Every week, we help almost half a million people aged 4-25 develop skills for life.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.
This role could be for you, if you:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
Requirements of a Befriender include:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
Benefits of this role may include:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Support and training provided:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
Location of the role:
- Home-based
When are you needed:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health and safety measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health and safety measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health and safety measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health and safety measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health and safety measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.