Omega... Ending Isolation | Ending Loneliness

Who we are

Omega is a registered charity dedicated to reducing social isolation and loneliness. We offer Chatterbox, a free telephone befriending service and Letterbox, a free penpal befriending service.

Although Omega was founded as a specialist end of life care charity in 2007, our work has gradually refocused over the years, to reflect the needs of our clients. We discovered that while not all of them are dealing with end of life issues, the one thing that unites them is a daily struggle with feelings of isolation and loneliness. We now offer our services to anyone aged 18 or over, living in the UK.

Omega is run from a small head office in Shrewsbury, Shropshire, but our services are open to clients throughout the UK. Our work is made possible by an ever-growing team of generous and varied volunteers.