Quality manager jobs

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Togetherness, and Responsiveness and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Crisis Cafe Coordinator
Reference: 273
Responsible to: Crisis Cafe Team Leader
Contract: Permanent
Salary: £25,000 - £27,764 per annum, pro rata
Hours: Part time (22.5 or 30 hours per week)
Working Base(s): Stevenage Crisis Café
Work pattern: A full-time pattern will be a 7-day flexible rota, working 17:30 - 01:30.

This role is managing a shift delivering emotional support to those in mental health crisis, face to face and over the telephone through our helpline.

About the Service

Our Nightlight Service (Cafés, Helpline, 24/7 Crisis House and Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
• At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.

About the Role

Alongside other Crisis Cafe Coordinators, you will be a key member of the Crisis team, providing effective operational leadership delivering the Nightlight Mental Health Crisis Café and Helpline Service. You will be ensuring the delivery and development of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the provision. You will provide management support to Crisis Café and Helpline Mental Health Support Workers and volunteers and support the Crisis Café Team Leader in ensuring practice within the service is safe, effective and person centred.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for applications is 25th April 2025.
Interviews will be held week commencing 12th May 2025.
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

We’re looking for someone with experience of delivering learning to run and manage our accredited in-house management training course and provide exceptional learning experiences to both our colleagues and volunteers. 

About the role

You’ll deliver learning initiatives that will enhance our peoples’ experience at Parkinson’s UK (both employees and volunteers). This work will equip our people to better support the ambition of our People & Culture and organisational Strategy.

With a keen eye on external best practice, you’ll ensure we are delivering our effective learning opportunities that will help them succeed in their roles and enhance our ways of working. 

What you’ll do:

• Work with Learning & Development specialists to develop and deliver learning opportunities for volunteers and colleagues
• Provide high quality support and guidance on learning and development to colleagues and volunteers
• Design and deliver learning opportunities and events where appropriate and in partnership with colleagues and volunteers
• Work closely with subject matter experts in the charity to understand and meet evolving learning needs

What you’ll bring:

• Experience of designing and delivering successful and impactful learning initiatives for both colleagues and volunteers 
• Ability to develop concise and impactful training, both in person and virtual 
• Proven ability to work collaboratively, with the ability to build rapport and relationships with colleagues and volunteers at all levels 
• Strong verbal and written communication skills, with the ability to communicate effectively with a wide range of audiences 
• An understanding of and commitment to inclusion as it translates to providing learning and development to colleagues and volunteers 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home up to two days a week. You’ll be required to cover your own travel expenses to the office

Interviews for this role will be held on Monday 12 May 2025.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Maternity Cover June 2025 – April 2026

Post Title Digital Marketing and Communications Officer

Responsible to  Director of Fundraising, Communications and Marketing

Purpose of post The delivery of SCT digital marketing and communications activities

Salary£33,000

Hours 35 hours per week

Line management             N/A

Location                            Hybrid working between home, SCT Head Office and SCT sites in East London

Additional Benefits: BUPA Employee Assistance Programme 

 BUPA Wellbeing plan 

Cycle to work scheme 

Season ticket loan 

25 days annual leave (rising to 30 with length of service) plus bank holidays. 

Contributory Pension Scheme with employer matched contributions of 5% 

Training and Development opportunities  

Hybrid working

INTRODUCTION

Spitalfields Crypt Trust (SCT) is an East London charity, providing practical help, support and training to people affected by homelessness and addiction. We are passionate about the people and communities we support and embrace creative, innovative and inclusive ways of working.

We provide a residential addictions treatment programme, supported housing, training and development opportunities and a highly effective Housing First service. Our nine charity shops and two social enterprises put us at the heart of diverse East London communities.

You will join a Fundraising, Marketing and Communication team committed to working collaboratively and sharing knowledge, ideas and skills, to create a supportive culture. This is something we are proud of and believe is at the heart of our success.

Over the past year, we have transformed our communications, updating our brand and messaging. In this role, you will use your creativity to continue to deliver a vision set out by our Digital Marketing and Communications Manager during their maternity leave.

We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all.

ROLE AND RESPONSIBILITIES

In this role, you will have the opportunity to use your experience and creativity to deliver an exciting digital, marketing and communications plan, including

Digital Marketing

Create engaging brand social media content and publishing it across our channels, Facebook, Instagram, LinkedIn, YouTube and TikTok.

Support services, fundraising and retail marketing on social media, including implementing paid-for advertising.

Create and edit photography and video content for our website and social media channels

Create and send out marketing emails using MailChimp and report on their performance.

Monitor responses on our social media channels, ensuring messages and comments are responded to in a timely manner.

Support our WordPress website, including updating pages and uploading posts and stories, and look for opportunities for search engine optimisation.

Monitor the performance of our WordPress website and ensure that senior managers are alerted to any issues that arise.

Communications

Write case studies, blogs and other written content, working with colleagues across the organisation.

Design posters, flyers, brochures and reports using Canva, ensuring they are within the SCT brand.

Ensure any materials adhere to SCT brand guidelines.

Retail marketing

Work in collaboration with charity retail colleagues to:

Develop collateral for SCT Shops and Social Enterprises, ensuring materials are high quality and within the SCT brand.

Ensure there is a regular flow of compelling social media content that creates customer loyalty and reaches new customers.

Other duties

Work with the Director of Fundraising, Marketing and Communications and colleagues across SCT on the implementation of our 60th anniversary campaign.

Maintain a marketing calendar and project plans using ASANA.

Work with the Director of Fundraising, Marketing and Communications on PR activities, engaging with journalists and the media, influencers and other stakeholders.

Work in collaboration with colleagues in SCT services teams.

·Attend events and be willing to occasionally work outside working hours (TOIL will be given).

·Actively keep up to date with new developments in marketing and communications.

PERSON SPECIFICATION

 Essential

Digital Marketing

A minimum of two years managing social media accounts, including Facebook, Instagram, Twitter and Linked in.

A good understanding of GDPR legislation and how it relates to digital marketing.

Demonstratable experience of running a WordPress website, planning and uploading content and monitoring its performance

A demonstratable understanding of SEO and Google ads.

Demonstrable experience of managing paid for digital ads via Meta business manager.

Experience of producing creative and impactful social media content, including photography, video and audio materials.

Experience of creating compelling and creative marketing emails using e-mail marketing software such as Mail Chimp.

Experience of working with colleagues to develop their content creation skills and improve their understanding of social media.

Communications and marketing

A love of storytelling and excellent written communication skills, with the ability to write accurate copy for different audiences

Desireable

Proven experience of working within brand guidelines and advising others on brand execution.

Experience using CANVA to produce marketing materials in-house.

Demonstratable experience of managing a marketing calendar and leading planning meetings with internal stakeholders.

Experience in using ASANA or similar project management software.

Experience of working in a charity and working closely with fundraisers to promote their campaigns and activities.

Experience in charity retail marketing

Personal qualities

A proven ability to work with a range of internal and external stakeholders

A creative self-starter, with the ability to try new ideas and have the confidence to fail fast, test and learn.

A demonstrable interest in emerging ideas and developments in digital marketing and communications.

The ability to work with people with lived experience of homelessness and addiction, ensuring all interactions are carried out sensitively.

• Group Financial Controller
• £85,000
• London/Hybrid (TBA)

Morgan Law are delighted to partner the oldest children's charity in London to lead the search for a Group Financial Controller.

The Group Financial Controller will play a pivotal role delivering high-quality financial and performance management information, overseeing the audit process, ensuring tax and VAT compliance, and driving the continuous improvement of financial systems and controls. You will manage and lead a team of finance professionals, providing guidance and support to ensure smooth and efficient operations across the Group.

As the group acquires new entities, this role will be actively involved in the due diligence/M&A activities of new organisations joining the Group.

Key Responsibilities

• Oversee the preparation of monthly management accounts and ensure accurate and timely reporting to trustees, senior managers, and other stakeholders.
• Lead the preparation and management of annual financial statements and liaise with auditors to ensure completion on time.
• Manage tax and VAT compliance, ensuring the Group meets all relevant regulations and optimises its position.
• Champion best practices for financial control and implement necessary policies and procedures to protect the organization's assets.
• Develop and manage financial systems, enhancing their capability to provide effective data for decision-making.
• Lead and mentor a dedicated finance team, ensuring staff development and high morale.
• Manage cash flow, budgeting, and forecasting processes, ensuring alignment with organisational goals.
• Collaborate with senior management and business partners to ensure financial strategies align with business objectives and growth.
• Contribute to strategic initiatives, including mergers, acquisitions, and business expansions, by providing financial analysis and due diligence support.

In order to be successful in the role, we are looking for;

• Fully qualified accountant (ACA, CIMA, ACCA) with significant post qualification experience gained in a similar role (including managing Payroll, VAT, accounts prep).
• Proven ability to lead and develop finance teams, with strong communication and interpersonal skills.
• Knowledge and experience of working within the voluntary or charity sector, with an understanding of SORP, charitable finance regulations, and financial reporting requirements.

This is a fantastic opportunity to make a real difference in the lives of children and families across the UK. As part of a passionate and dedicated team, you will be empowered to take ownership of your role and contribute to the future direction of a historic, progressive and impactful organisation.

Please submit your CV and a covering letter outlining your suitability for the role.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Key Worker

Salary: £26,000 - £32,000

Location: Hammersmith

Contract: Fixed Term until 31st March 2027

Hours: 35 Hours per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

To be successful as the Community Key Worker you will need the below experience and skills.

You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the North London.

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs email please email and the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Do you have experience working with large databases and a good working knowledge of data and processes? Do you have the skills and passion to help us support our CRM system and improve our supporters' experience?

If so, you could be Data Support Assistant we're looking for! 

About the role

Our Database Support Team works to provide efficient, effective, and relevant system support to the users of the British Heart Foundation’s (BHF) CRM system, BlackBaud ECRM (BBEC), via the team’s helpdesk.  

As a Data Support Assistant, you’ll play a key in supporting the work of the wider Data Operations team and Technology directorate, helping to structure and implement agreed changes and updates to the BHF’s CRM system and assist in the implementation & management of CRM housekeeping programmes.

You’ll work with a wide range of internal stakeholders, ensuring data is handled compliantly and efficiently across the board and our supporters have a high-quality experience and journey that they expect from us. 

About You   

With strong computer literacy skills, including knowledge of CRM systems or other database packages, as well as proficiency in Microsoft packages, you’ll be familiar with data querying and data manipulation.

You’ll have previous experience of using Raisers Edge/ BBEC/ or equivalent CRM/ database software, and will have excellent communication skills, able to develop strong working relationships with the team and colleagues at all levels of the organisation. 

It would be beneficial to have a background in fundraising or marketing, as it will help in understanding the broader context of our projects. Additionally, your strong customer service skills will ensure that stakeholders have a high-quality experience and feel valued.

To be successful in this role you’ll also have:

• Experience of prioritising your own workload with exemplary attention to detail.
• Previous experience working with large databases, preferably Blackbaud products.
• A good working knowledge of data processes and management.
• Self-motivation, high organisation skills, and the ability to plan effectively, while maintaining accuracy and speed in tasks, upholding high standards, and meeting deadlines.
• Outstanding written communication skills, ensuring clarity and professionalism in all correspondence, with the ability to explain technical processes to a non-technical audience

Working arrangements

This is a 12 month fixed term contract.

This is a blended role, where your work will be dual located between your home and our London office.  
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.  

About Us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page. 

nterview

The interview process will be via MS Teams on the w/c 5th May 2025  

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

We are looking for an Apprenticeships Service Administrator to support the apprenticeship provision within Harris Federation Central Head Office.

This is an exciting opportunity to join the apprenticeship team and support by managing administration and providing essential support to apprentices across the Harris Federation. Key responsibilities include the organisation of Apprenticeship events, maintaining individual learner records (ILR), data analysis, and managing the virtual learning platform and MIS. Additionally, there will be a requirement to assist line managers and staff members with Apprenticeship queries.

A primary focus is on onboarding learners and maintaining accurate enrolment records, contributing to the effective delivery and evaluation of apprenticeship programs across the Federation.

MAIN AREAS OF RESPONSIBILITY

Reporting to the Apprenticeship Manager you will be responsible for:

General Administration and Apprentice Support

• Supporting Harris Federation as a main provider, ensuring all apprentice data is accurate and up to date
• Preparing and updating PowerPoint presentations to promote apprenticeships
• Organising and promoting apprenticeship events and information sessions
• Supporting the promotional/marketing strategy to drive apprenticeship applications and delivery
• Organising and managing information days for prospective learners / students and supporting the recruitment to various apprenticeship programmes
• Maintaining responsibility for monitoring and updating records on the DAS (Digital Apprenticeship Service) system and other data system trackers
• Maintaining apprenticeship records, including the apprenticeship tracking system, producing reports to monitor enrolment, completion rates, and levy usage
• Helping to maintain the EOSONE learning platform to ensure accurate data and the declaration of our monthly ILRs (individual learner records)
• Supporting the implementation, procurement, quality assurance and evaluation of the apprenticeship offer to support business objectives
• Data analysis and preparing regular reports on performance of various programmes

Management Information System (MIS)

• Managing and actively updating EOSONE learning platform to ensure all the learner portfolios are up to date including off the job
• Supporting with the on-boarding of learners on the Harris Federation main provider provision and the completion of relevant enrolment documentation, procedures, and guidance

WHAT WE ARE LOOKING FOR

We would like to hear from you if have:

• The ability to establish a new role in the Harris Federation and work collaboratively with key stakeholders to deliver successful apprenticeship programmes
• Strong project management skills with experience of complex projects with multiple stakeholders
• Experience of working across a large organisation, developing and delivering initiatives and maintaining stakeholder relationships
• Ability to travel to Federation Academies as required
• Experience of working with various MIS within the FE sector and working with the third-party service provider to ensure the platforms are user friendly and up to date
• Supporting with ongoing design, configuration, and maintenance of the ‘EOSONE learning platform’ working together with the third-party service provider to ensure the platform is user friendly

For a full job description and person specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

• Leading on recruitment administration including enquiries, advertising, interview and selection processes.
• Facilitating onboarding for new starters and providing an excellent employee experience.
• Manage all incoming communication, channelling to and coordinating responses from other teams where necessary.
• Support the day-to-day running of the Bristol office and provide operational support for the organisation.
• Provide administrative support for other functional areas on an ad-hoc basis, including the Frontline, Fundraising and Communications teams and ensure that overall cross-team collaboration is maintained.

The Recruitment & Admin Officer will join a friendly and committed Operations team made up of 5 people. You will be supported and managed by the Head of Operations and work closely with the rest of the Operations team.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on Sunday 4 May 2025.

Interviews will likely be held in the week commencing 12 May 2025.

Due to high demand, we may close applications before the deadline. As such, we encourage interested candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

We are looking for an inspirational, qualified trainer/practitioner with experience and knowledge of health and social care provision and management theory to develop and deliver training to our bright and enthusiastic staff teams. This is a central role within our staff development team.

Working closely with the Head of Engagement & Learning, the Training Manager and other key personnel, you will develop and participate in employee learning and development programmes relating to all aspects of service provision. Developing and delivering staff education and skills enhancement and development opportunities in accordance with Care Quality Commission, Skills for Health, Skills for Care, national occupational standards and NICE guidelines.

As part of a fast paced team, and as a self-directed practitioner, you will inspire and develop a workforce focused initiative to enhance the skills and knowledge of the national health and social care workforce.

Come and join an inspirational team of practitioners dedicated to enhancing the knowledge and skills of our workforce and the lives of our service users.

As a proud Stonewall Diversity Champion we actively encourage applications from the LGBTQ+ community.

Interview Date: 29 May 2025

Vacancy Reference Number: 84055

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK

Do you enjoy working with data and systems, and delivering excellent service?

We're looking for an Income Officer to support the fundraising team at the Motor Neurone Disease (MND) Association by processing income accurately, maintaining data integrity, and providing excellent supporter care. This role is key to ensuring we can continue to deliver and grow our work.

Key Responsibilities:

As Income Officer, you'll play an important part in ensuring all income is accurately processed and allocated, while maintaining high standards of supporter care.

• Process income from various channels using the Raiser's Edge database, ensuring accuracy and consistency
• Allocate restricted income in line with supporter requests
• Build and maintain positive relationships with supporters to understand their giving intentions
• Respond to telephone, email and written queries, including complex cases, with professionalism and care
• Oversee regular giving from over 7,000 supporters via Direct Debit, Standing Order and Payroll Giving
• Manage data across multiple systems including Access databases, ensuring data integrity and accuracy
• Conduct Gift Aid audit checks before HMRC submission, supporting income generation of approx. £1 million annually
• Ensure compliance with Data Protection, HMRC and audit requirements when handling sensitive supporter data
• Contribute to process improvements by identifying and helping implement innovative solutions
• Collaborate with teams across the organisation to support shared goals and effective ways of working

About You:

You'll be an organised and detail-focused Income Officer with strong technical and communication skills.

• Confident using databases and experienced in accurate data processing
• Familiar with financial processes and procedures
• Comfortable working with donation platforms and processing systems
• Skilled in problem solving with a practical and thoughtful approach
• Advanced user of Microsoft Office, especially Excel, Word and Outlook
• Clear and professional communicator, both written and verbal
• Able to prioritise your workload, manage multiple tasks and meet deadlines
• Enjoy working collaboratively with others, bringing a positive and flexible mindset

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: Hybrid Working & Flexibility: This role offers hybrid working with a 2-3 days minimum office attendance per week.

(5 days per week office-based training is required for the first 8 weeks. Flexibility to attend the office more regularly on occasion may be also be required to meet business needs.)

We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Technical ability to use databases & proven ability to process and check data accurately and consistently
• Experience of commercial financial processes and procedures
• Understanding or transferable experience in working with processing systems and donation platforms

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If this Income Officer opportunity sounds right for you, we'd love to hear from you. Help us make a difference-one transaction at a time.

Want to play your part in transforming society?

You’re in the right place.

The Spear Assistant Coach will work as part of the River Church staff team, alongside the Centre Manager to deliver the Spear Programme, equipping and empowering 16-24 year olds to overcome barriers to employment and turn their lives around by moving into sustainable work or further education.

The important stuff 

Salary: £25,000 pro-rata

Hours: 9.30am – 5.30pm, 3-4 days a week, between Monday and Thursday, with occasional evening working required (for events such as termly Spear Celebration evenings)

Location: River Church Ipswich – we are an office-based organisation

Closing date: We are interviewing on a rolling basis and might close the application early if we find the right candidate

Application pack: Download our application pack for more information

We welcome applications from those who are already part of a local church.

Key Responsibilities 

Spear Programme

• Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work.
• Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear trainees. This includes running application workshops with past trainees as well as maintaining records and reporting on statistics. 

Relationship Management

• Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations.
• You will support with job fairs, mock interview days and welcoming external visitors to the centre.

Church Community

• The Assistant Coach is directly employed by River Church, though it is not a requirement of the role for the successful candidate to join River Church as their worshipping community if they are already part of another local church
• Help to raise the profile of the Spear programme within River Church and build a network of supporters and volunteers from the congregation.

This role will suit you if you are:

• An active Christian, able to personally represent the values and beliefs of Resurgo and River Church, Ipswich.
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
• Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation.
• A commitment to grow and learn as a Christian leader, and a desire to learn and understand coaching techniques.
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.
• High emotional intelligence, a sense of humour and fun!

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme).
• In the event of a job offer, a DBS check will be requested.

Job Title: Head of Advice, Information and Family Support

Location: This is a remote role, though quarterly travel to London will be required.

Reports to: Director of Service Transformation

Salary: £45,000

Working hours: 36 hours to incorporate On-Call Support

Contract Type: Permanent
 

Role Overview

We are seeking a dynamic and experienced professional to lead and grow our national family support services for disabled children, young people, and their families. As Head of Advice, Information and Family Support, you will be responsible for the strategic development, delivery, and quality assurance of a broad portfolio of non-clinical family services—ranging from emotional and practical support to peer networks, parenting guidance, and tailored one-to-one interventions.

You will be a confident leader with extensive experience managing family-facing services, ideally within health, social care, or community settings, and possess a strong track record of working closely with commissioners and local authorities to secure funding and shape service delivery.

Key Responsibilities

Strategic Leadership and Service Development

• Lead the strategic development of our national family support services, ensuring they are responsive, evidence-informed, and outcomes-focused.
• Identify opportunities for service innovation and expansion, particularly in response to commissioning priorities and gaps in local provision.
• Ensure alignment with organisational goals, sector best practice, and the diverse needs of disabled children and their families.

Commissioning and Partnership Engagement

• Build and maintain excellent working relationships with local authority commissioners, Integrated Care Boards, and strategic partners to influence commissioning decisions and secure long-term funding.
• Lead on tender submissions, funding proposals, and service agreements, ensuring alignment with local priorities and national policy developments.

Service Management and Quality Assurance

• Oversee the day-to-day operations and performance of a wide range of family support services, ensuring high standards of delivery and consistency across regions.
• Implement robust monitoring and evaluation frameworks, using data, feedback, and impact reports to inform service improvements and demonstrate outcomes to funders and stakeholders.
• Ensure compliance with relevant legal, contractual, and safeguarding requirements.

Team Leadership and Culture

• Lead, support, and develop a geographically dispersed team of family support professionals, setting clear expectations and fostering a culture of collaboration, inclusion, and continuous improvement.
• Promote reflective practice, supervision, and professional development across the service.

Family and Community Engagement

• Champion co-production and user-led approaches, ensuring that families are meaningfully involved in the design, delivery, and evaluation of services.
• Ensure services are accessible, culturally competent, and tailored to meet the diverse needs of families, particularly those from underrepresented or marginalised communities.

Person Specification

Essential

• Substantial leadership experience within family support services, children’s services, or similar community-based roles.
• Proven success in working with commissioners and securing service contracts or grants.
• Deep understanding of the needs and challenges faced by families of disabled children and young people.
• Strong strategic and operational skills with the ability to manage complex, multi-faceted services.
• Demonstrated ability to manage remote teams, build partnerships, and lead with compassion and clarity.
• Sound knowledge of safeguarding practices, family support frameworks, and multi-agency working.

Desirable

• Experience developing or delivering services within SEND, early help, or targeted family support frameworks.
• Familiarity with public sector commissioning cycles, procurement processes, and tender writing.
• Experience influencing policy or service planning at a local or national level.

Note: We may close the vacancy early if we receive a high volume of suitable applications. Please apply promptly.

A dynamic Disabled People's Organisation, driven by lived experience, seeks a highly skilled Senior Communications Officer to lead impactful campaign communications. You'll need a creative, compelling writing style, and be capable of translating complex information into accessible language for diverse audiences. We're looking for a great comms all-rounder who can manage content across multiple platforms, from social media to press releases, so you can ensure a consistent and powerful brand voice.  This role is also a great opportunity to use and develop your skills around strategic communication.

To succeed in this role, you’ll also need proactive project management skills, combined with strong judgement, essential for coordinating complex communications campaigns, managing timelines, and ensuring seamless execution and alignment with message framing and project goals. You'll be confident in prioritising effectively, and knowing when to flag and escalate issues, ensuring smooth campaign delivery. This 28-hour a week remote role within the UK offers the chance to make a real difference, helping to campaign for Disabled people and their rights.

About the campaign

Our Campaign for Disability Justice, launched in September last year, is a vital initiative to tackle the systemic issues trapping over two million Disabled people in deep poverty. We address the root causes: inefficient social security regardless of employment status, barriers to employment for those capable of work, and a negative public discourse perpetuated by Government. The Campaign calls on Government to collaborate with Disabled People's Organisations to achieve these crucial changes.

Considering current Green Paper proposals and further benefit cuts announced in last month’s budget, our Campaign is has never been more needed.  Join us to help prevent further impoverishment of Disabled people, as we work to oppose these cuts.

About Us

Beyond the impact of the work, you'll be joining an exceptionally inclusive and caring organisation where you can bring your whole self to work. We are proud that our efforts to cultivate a truly supportive work culture are reflected in our staff's feedback, with 100% reporting feelings of inclusion in our annual staff survey.  For this role, we encourage applications from people from the global majority, who are currently underrepresented on our Campaigns team. To apply for this role, you must have lived experience of disability, which may include long-term conditions and/or mental health issues.

If you're a strategic communicator with a passion for social justice, and possess the key skills listed above, we want to hear from you.

This vacancy will close at 9am on Tuesday 22nd April.  Interviews will be on Thursday 24th April, Friday 25th and Monday 28th.

We're recruiting for a new role for someone to lead on People and Culture at Involve.

Involve has grown in terms of both its turnover and staffing headcount in recent years. In 2024, we marked our 20th anniversary and the need for this new role reflects the growth and maturity of the organisation as we build the infrastructure to support the larger, more established organisation of around 30 people.

The People and Culture lead will report to the Director of Finance and Support Services and be responsible for developing our HR policy and practice taking a holistic approach and embedding our values into HR policy, leading consultation with our union on policy development. They will work closely with the management team to support the development and implementation of strategies to foster a positive organisational culture and provide HR generalist support to our team.

The People and Culture lead will be a CIPD qualified HR professional with strong HR generalist experience allied with a participatory approach that supports us in developing an inclusive environment in which everyone is supported to grow, develop and contribute to achieving our mission. 

We work across the UK, with offices in Belfast and London. Many of our staff work from home across the UK or in a hybrid pattern, rather than being based at one of our offices, though we meet up regularly as a team.