Quality Manager Jobs

Coeliac UK currently has an exciting opportunity for a Interim Database Manager, to join our team in High Wycombe. You will join us on a full time, fixed-term contract for three months. In return you will receive a competitive salary of £44,000 - £50,000 per annum pro-rated depending on experience. 

Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease.

The Interim Database Manager role:

As our Interim Database Manager, you will be responsible for the management and ongoing development of our CRM system and all associated data. As a member charity having been established almost 60 years ago and with over 63,000 active members, we have significant volumes of valuable data. We are looking for an interim Database Manager to deliver existing projects and progress future development plans.

The successful candidate will have a minimum of 5 years’ experience in database and data management, a natural interest in data analysis and ideally be an expert in WorkBooks. The role is a central one, working with all Directorates across the charity, so strong communication skills and teamwork is also a pre-requisite.

Key responsibilities of the Interim Database Manager:

• To manage and maintain the master data for all the charity’s areas of work
• To be the lead on specific projects to develop our data resources including working with external consultants to build APIs
• To work with external consultants and suppliers to ensure that all database developments, improvements and modifications are within the agreed specification, of high quality, fully documented and within budget
• To manage the time, activities and tasks of the Database Officer to support the needs of the charity.
• To create management reports, document data and workflow processes and inform colleagues on issues and best practices
• In conjunction with external suppliers, ensure that the database and related systems are suitably configured, maintained, updated and reliable and that all new data and software updates are fully tested prior to implementation
• To import and export data files in an accurate and timely manner by developing an executable, report or saved query. To offer technical assistance to users and to modify the executable/query when required
• To support and assist staff with the database and related systems difficulties and to provide solutions in liaison with external partners
• To assist the charity to streamline and improve business processes that impact on the database or related systems. This may include designing and implementing new processes
• Develop and run a training programme and user manual for internal staff that can be used as a reference and induction tool for new staff members; becoming first point of call for support issues

Essential experience, skills and knowledge required for the Interim Database Manager:

• Excellent experience of managing and administering MRM or CRM databases – entry, segmentation and reporting. Experience or expertise in WorkBooks preferable.
• Excellent computer skills and knowledge of MS Excel for data manipulation
• Good communication skills – verbal and written
• Numerate with necessary skills to produce, monitor and interpret information and reports
• Excellent attention to detail
• Ability to time manage and prioritise tasks for self and the team to meet deadlines, across a number of concurrent projects
• Projects delivered on time and to budget
• Co-operative team player with practical problem-solving skills and ‘can do’ attitude incorporating a flexible approach
• Keep up to date with current business and service thinking within Coeliac UK in order to provide up-to-date information
• A real commitment to right-first-time quality and a thorough approach to work

Self-motivated but adept at working within a team environment

If you would like to be considered as our Interim Database Manager, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!

WIG is committed to creating a diverse and inclusive workforce. We pride ourselves on being an equal-opportunity employer and are committed to building a team that represents a whole host of backgrounds, perspectives and skills. We strongly encourage candidates of all different backgrounds and identities to apply. 

About WIG 

WIG is a purpose-driven, not-for-profit membership body that champions collaboration between leaders in business, government, and not-for-profit sectors for the common good. We believe that developing leadership capabilities for cross-sector collaboration is the key to helping build long-term prosperity for everyone in the UK. 

With a cross-sector membership base of around 250 organisations – FTSE and professional services companies, central government departments and agencies, local authorities, universities and significant charities - WIG has been convening members for 40 years through three key sets of collaboration-based activities: 

• Events - to explore the latest public policy developments and share best practice; 

• Talent exchange - through mentoring, secondments and board appointments; and 

• Leadership development – through programmes for leaders at all stages of their careers. 

An overview of the opportunity 

Reporting to the Head of Talent and Leadership Development, we are looking for a customer-focused, organised, forward thinking and creative Programme Manager to join us and drive our mission of cross-sector collaboration.

WIG was founded on secondments, and as such, they continue to play a hugely important role in our vision for a country where leaders collaborate for the common good. As leaders second in and out of organisation's, so too does knowledge sharing and porosity which enables strong decision making and improved collaboration. This is an exciting time to join the Talent and Leadership team and play an integral role in providing a first-class, customer-centric experience to WIG’s members. 

You will be responsible for managing the Charity Next Secondment Programme ( a collaborative partnership between the Civil Service Fast Stream and Charities, Not for Profit's and Academia) working collaboratively to maximise secondment engagement between the sectors. You will also manage inwards secondments to member organisations as well as working on and developing new concepts, programmes and solutions to maximise porosity and knowledge sharing. You will work closely with other departments and the wider team to develop and increase both the volume and impact of secondment initiatives. You will do this by leveraging your data-driven and research approach as well as evidencing your strong relationship and stakeholder development skills.

What we’re looking for: 

• Prior experience as a programme manager, project manager or similar, client-facing role with a demonstrable track record of excellent customer service. 
• Prior experience in internal and external stakeholder management and proven ability to build rapport and liaise with senior stakeholders. 
• Demonstrable experience in delivering successful and effective business development strategies - with strong outcomes. 
• A successful track record of using CRM systems (a plus if it's Dynamics!), Microsoft Forms, and other software applications to help aid decision making, keep on track of KPIs and to ensure strong project management and outcomes. 
• Demonstrable aptitude in managing administration and processes including the signing of secondment agreements, onboarding meetings, feedback cycles and regular communication strategies.
• Demonstrable history of meeting deadlines and the ability to oversee several different projects simultaneously. 
• Strong verbal and written communication skills with a successful track record of building rapport and liaising with senior stakeholders. 
• Exceptional organisational skills and impeccable attention to detail. 
• Whilst not mandatory, it would be a huge plus if you displayed an interest in current affairs, contributing to a well-rounded and informed professional perspective. 
• Prior experience of working to budgets, KPIs and forecasted elements of work. 
• Strong teamwork - picking up other elements of work as required from the Talent & Leadership team as well as other interdepartmental bodies. 
• A strong self-driven attitude and results orientated attitude - having a positive outlook and a clear focus on high quality output, ability to solve problems and work calmly under pressure. 
• Prior experience of operating in the leadership, talent experience would be desirable but is not essential. 

What can we offer you for your skills and experience? 

• A salary between £35,000 - £37,500 per annum, depending on experience. 
• A discretionary annual salary review and increase in line with inflation and organisational performance. 
• Unlimited access to WIG’s 120 events per year, including roundtables, breakfast briefings and our annual D&I conference. 
• Enhanced annual leave including increased leave for length of service, birthday leave, and festive office closure. 
• An opportunity to give back with the ability to take paid time off for up to 40 hours a year for community and volunteering. 
• Health and well-being support including annual BUPA health assessments, annual eye test, employee assistance programme and flexible working opportunities. 
• Blended learning and development opportunities including Internal WIG learning programmes on leadership, EDI and soft skills, access to LinkedIn Learning and FTPro and our platform, Mentor Match.
• The chance to join various internal workstreams that drive team building and belonging at WIG including our EDI committee, Social committee and GreenStream. 
• Hybrid working (at least 2 days a week from the office) with access to our office in London, Victoria. 

What do some of the main role responsibilities look like? 

• Working closely with the Head of Talent and Leadership Development; own the management and delivery of all WIG secondment programmes, including Charity Next, advertised inwards secondments and other secondment programmes and knowledge exchange initiatives both in train, and those that are yet to be developed.
• Responsible for strategic improvements and improving year on year service, impact and volumes.
• Working with the Fast Stream, the Charity Next Advisory Board, and Charity Hosts to develop, enhance and protect the future strategy of the programme.
• Maintaining and building on key stakeholder relationships within the Civil Service, not-for-profit sector partners and other potential partners.
• Presenting and being the face of secondment programmes at external events – seeking out publicity where possible to promote secondment programmes.
• Development of alum strategy, impact tracking and case studies highlighting porosity, knowledge sharing and other key elements for WIGs purpose.
• Lead analysis of feedback at relevant points during secondment cycles, utilising to form case studies and evidence of what works for further business development.
• Lead on business development activities, such as regular mailshots, business development meetings, proposals, and strategies to ensure we have the right hosts for the programmes. 

4,000 professionals, 0 days wasted, 1 incredible purpose.

Face to Face Delivery Manager - Outsourced Partners

£34,000 - £39,000 plus

Reports to: Senior Face to Face Manager

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: Full time 35 hours per week (compressed hours or 4 day weeks would be considered)

Location: Stratford, London Office-based with high flexibility (1 day per week in the office)we are also open to flexible working requests such as home working

Closing date: 08 December 2022 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: Competency based interview via Teams

At Cancer Research UK, we exist to beat cancer.

Cancer Research UK are looking for a dynamic, pragmatic and proactive individual to join us as Face to Face Delivery Manager for our outsourced partners.

As well as having our own inhouse Face to Face Fundraising team, we work with circa 4 agencies who provide us with the resource to engage and inspire the public to sign up to monthly donations supporting CRUK. To date, we have generated over £120m from face-to-face fundraising third-party individual giving activity, having a huge impact for our life saving research

As a Face-to-Face Fundraising Manager, you'll be the driving force behind delivering our ambitious fundraising targets in this area, maximising opportunities, working with a range of agencies, stakeholders and your team to deliver our outsourced face to face acquisition programme in the UK, ensuring its success day to day.

You don't need to have worked specifically in the Face-to-Face Fundraising space previously, but you will need to come with experience of managing multiple agency relationships as well as strong stakeholder management skills.

In return you will have the chance to work within a varied role where you can use your skills and experience to help us beat cancer sooner.

What will I be doing?

• Deliver a face to face fundraising acquisition programme via outsourced partners, in line with agreed strategy and targets.

• Drive the success of the face to face fundraising acquisition programme, ensuring key performance indicators are met, pro-actively looking for opportunities to improve performance, working collaboratively and alongside our outsourced partners in order to do so.

• Ensure appropriate training and compliance monitoring of face to face outsourced partner activity is in place, with timely and appropriate remedial action being taken where needed to ensure Cancer Research UK and industry standards are upheld and an excellent supporter experience is offered.

• Establish, develop and maintain excellent relationships with our suppliers and partners, proactively looking for opportunities to optimise our partnership with outsourced partners, for the benefit of the organisation.

• Lead on the troubleshooting of day to day campaign delivery challenges, acting swiftly to implement workable solutions and ways forward, working closely with the F2F Manager - Outsourced Partners, Individual Giving Operations team, and the relevant stakeholders in order to do so.

• Ensure all operational aspects of campaigns from planning through to execution and analysis are in place and as efficient as possible, putting processes in place to ensure the effective management of campaigns, working with the Individual Giving Operations team and other internal and external stakeholders to achieve this.

• Onboard new suppliers as required, and manage existing relationships through contracts, performance, monitoring compliance and service level agreements, working closely with the Face to Face Manager - Outsourced Partners, in order to do so

What are you looking for?

• Relevant experience of managing agency relationships, contract management, managing performance, meeting or exceeding key performance indicators ( Face to Face agencies would be beneficial but isn't essential)

• Experience of working in a heavily regulated environment and ability to get up to speed with current fundraising regulation

• Relevant experience of planning, delivery and analysis of end to end project activity or campaigns (fundraising or face to face would be beneficial)

• Flexible approach, with an ability to work successfully in a dynamic operating environment

• Proactive approach to problem solving with ability to manage several projects at any one time

• Excellent influencing and negotiation skills - both internal and external stakeholders, and suppliers

• Excellent verbal and written communication skills

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Purpose

This is an exciting time at CBM UK, as we continue to grow and develop our philanthropic

fundraising. To help us achieve our ambitious long-term goals this role requires an

experienced and passionate individual to be part of our Philanthropy Team.

This vital role will lead the programme to build and grow our relationships with High-Net-

Worth Individuals (Major Donors) over the next five years and beyond. Working alongside

the Head of Philanthropy, you will seek to build upon current relationships, as well as

identifying, researching and cultivating relationships with new and lapsed major donors to

increase income for CBM UK’s work.

CBM is a Christian charity, and as a key supporter facing role, the position holder will

represent CBM’s purpose and ethos to all external audiences and will be sympathetic and

embracing of Christian beliefs and values.

You will be part of a dynamic and highly skilled Fundraising and Communications team,

dedicated to inspiring people in the UK to help transform lives in some of the world’s

poorest places.

Responsibilities and areas of work

This important role will seek to develop our Major Donor income stream, seeking to grow

both numbers of donors and income raised. At CBM, a Major Donor is considered to be

one who has the capacity to give £5,000+ per year and who relishes the opportunity to

have one-to-one, personalised interactions with CBM.

This role will seek to identify new high-level donors, as well as help to develop existing

relationships with our generous supporters.

Working closely with the Head of Philanthropy, CEO and Leadership Team, other team

members and (occasionally) external consultants, this role focusses on building and

consolidating our major donor portfolio, so increasing our donor base and thus our in-year

and pledged income.

Main Goal:

To successfully steward a portfolio of new and existing major donors through tailored

approaches, so securing repeat and multi-year gifts to achieve agreed income targets and

KPIs.

This will be achieved through:

1. New business acquisition:

a) Analysing our current supporter base to build a prospect list, using our database

(Salesforce) and external databases, to assess the potential to upgrade active,

lapsed and prospective major donors.

b) Researching, identifying and securing major donor prospects, through the

identification of high-net-worth individuals who may have an interest in CBM’s work,

and through proactive and effective networking, including working with our Trustees,

Patrons and Ambassadors.

c) Identifying next steps and determining tactics for engagement, including 1:1

working, giving group presentations and delivering pitches at various levels, and

leading on their facilitation.

d) Attending networking opportunities in Cambridge, London and the surrounding

areas to represent CBM and to engage potential major donors in our work

2. Stewardship and cultivation of current and active donors:

a) Developing and implementing tailored cultivation and stewardship plans, so that

individuals are engaged in a bespoke manner, ensuring that they feel a part of CBM

and that their generosity is recognised, through regular reporting, interactions,

updates and tailored approaches.

b) Developing donor-centric applications, proposals and initial approaches (by post,

email, phone and face-to-face) that are driven by insight on donors’ individual needs

and preferences and are tailored to their interests and requirements, following up as

required.

c) Reporting to donors in both formal and informal ways, as appropriate, to ensure

they are kept up to date with CBM, the impact of their grant and project

developments.

d) Hosting and facilitating face-to-face and online meetings with high-level donors,

including organising dates, venues and agendas/ talking points, and creating

Meeting Briefs for all attendees to ensure positive outcomes as far as possible.

e) Promoting the importance of legacies, and legacy income, where appropriate, and

to steward those who have pledged.

f) Organising and managing the successful delivery of at least one Major Donor Event

annually (cultivation, stewardship, thanking etc), to ensure positive relations and

potential new business, in collaboration with our Fundraising and Programme

colleagues.

g) Supporting the Head of Philanthropy and the Philanthropy Officer on the

identification, stewardship and cultivation of potential corporate partners.

3. Proposal and Report Writing

a) Crafting compelling proposals and reports that meet the bespoke needs of major

donors whilst meeting the needs of CBM and our Programme delivery colleagues,

within agreed deadlines.

b) Working with members of the Programmes Team to ensure the accuracy of major

donor proposals / reports, and with members of the Fundraising & Communications

Team to ensure consistency of messaging.

c) Working with the Philanthropy Team to develop new projects/ themes/ appeals for

potential projects.

d) Supporting the Head of Philanthropy on collating information and providing reports

to Foundation donors as needed.

4. Planning and Budgeting

a) Contributing to the development of an Income Generation and Engagement

strategy, led by the Director of Fundraising, Impact & Communications.

b) Closely monitoring income and expenditure, reporting to the Head of Philanthropy

where necessary, and contributing to the creation of yearly fundraising budgets and

plans and quarterly Board Reports.

c) Establishing, monitoring and reporting on key performance indicators, milestones

and targets to facilitate informed decisions and improved working practice.

5. Other

a) Ensuring all information, donor activity is recorded and kept up-to-date on our

database to fully-inform any approaches/meetings.

b) Providing proof-reading and copy-editing support to colleagues.

c) Helping to develop a culture of enthusiasm and success, reflecting the ambitions of

CBM, and promoting positive working and innovation.

d) Ensuring that the values of CBM UK are understood by external partners and

always reflected in communications.

e) Carrying out any additional duties as required by the Head of Philanthropy and

Director of Fundraising, Impact and Communications.

Job Title: Philanthropy Manager

Location: Hybrid (with 1 day per week in the London Office) or Home-Based

Hours: 35 hrs per week                                          

Contract type: Permanent

Salary: £42,244 per annum (Hybrid) - £38,409 per annum (Home-Based)

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone that has experience in getting substantial gifts from High-Net-worth Donors, uplifting donations and bringing new people to the charity
• Someone who provide exceptional donor journeys and stewardship
• Someone who is a team player, working with internal teams to provide the best experience for our donors
• Someone who is driven by the desire, ambition, and commitment to address the challenges facing young people with cancer today.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by 5th December. 1st Stage Interviews on 10th, 11th, 12th December online and 2nd Stage Interviews on 17th December potentially in person. 

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick ‘yes’ on the application form.

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). 

For information on how we collect, store and process personal data please get in touch with the HR Team.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

• Delivering training to a variety of people from different sectors and backgrounds
• Designing, launching and maintaining eLearning modules
• Designing and organising trainings requested by clients and proactively launching new training programs
• Critically reviewing and improving our current processes for creating and delivering training internally
• Working across our Business Service team to support Business Engagement Managers with clients who have requested training
• Researching and proposing new training ideas based on events, market trends or client feedback
• Being the leader on training in Business Services, providing insights, support and ideas to the wider team

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

Details:

• Salary: £30,900 per annum (pro-rated for part-time hours).
• Contract Type: Permanent
• Hours: Full-time – 37.5 hours per week (part-time may be considered).
• Location: Unseen’s head office in Bristol – Hybrid approach with some working from home days. A degree of flexibility will be required. Includes regular travel to Unseen’s Head Office in Bristol and to client offices across the UK.

The deadline for applications is 1 December 2024.

Interviews will likely be held during the week of the 9 December 2024.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org.

STAND, formerly known as Legs4Africa, is dedicated to enabling individuals with limb differences in sub-Saharan Africa to live independently and thrive within their communities. We ensure access to high-quality prosthetic limbs and holistic rehabilitation services, empowering people to regain their mobility and dignity. At STAND, we envision a world where everyone, regardless of their circumstances, has the opportunity to lead a full and active life.

The Role

We are seeking an enthusiastic and skilled Supporter Engagement Manager to lead our digital engagement strategy and deepen connections with our supporters. This role is crucial to growing our community, increasing regular giving, and securing sustainable funding to expand our impact. You will create and manage compelling, mission-driven content across multiple platforms, collaborating closely with fundraising and communications teams to deliver campaigns that resonate. You will work alongside our grants and trusts manager.

Key Responsibilities

1. Digital Communications: Lead STAND’s digital presence by managing social media platforms, email marketing, website updates, and YouTube content to drive supporter engagement.
2. Campaign Strategy and Execution: Plan, deliver, and optimise digital campaigns to increase income, grow our supporter base, and encourage regular giving.
3. Community Building: Cultivate strong relationships with supporters, fostering long-term commitment and engagement, and inspiring them to become regular givers, major donors, and advocates for STAND.
4. Donor Engagement: Develop targeted email and outreach campaigns, ensuring personalised and consistent communication with donors.
5. Content Creation: Produce inspiring, engaging content aligned with STAND’s mission, utilising slick editing, creative writing, design, and graphics to reinforce key messages and showcase impact.
6. Data-Driven Insights: Monitor and analyse key metrics (e.g., income generation, supporter engagement, and social media growth) to refine strategies and maximise impact.
7. Brand Ambassador: Represent STAND’s values in all communications, maintaining a consistent tone and vision across platforms.

What We Offer

1. A 4-day work week promoting a healthy work-life balance.
2. An inclusive, collaborative, and creative work environment.
3. 5% employer pension contribution
4. 5-week holiday allowance per year
5. Flexible working hours
6. Training opportunities available
7. The opportunity to make a meaningful difference in the lives of individuals with limb differences in sub-Saharan Africa.
8. Professional development and growth within a purpose-driven organisation.

Essential Skills and Experience

1. Experience: Proven success in digital marketing, supporter engagement, or fundraising, ideally within the non-profit sector.
2. Digital Communications Skills: Strong capability in social media management, email marketing, and website content.
3. Creative and Organised: Proficient in content creation, with a knack for slick editing, engaging design, and clever wordsmithing.
4. Collaborative Approach: A team player, dedicated to building strong relationships internally and externally.

Desirable Skills

1. CRM Experience: Familiarity with donor databases and CRM platforms.
2. Platform Familiarity: Experience with tools like Mailchimp, Google Analytics, and Hootsuite.
3. Media Relations: Background in media relations or managing campaigns involving journalists.

Remote Work & Travel

This role offers remote work flexibility, with occasional travel required. Quarterly visits to Bristol and an annual trip to one of our project countries will be expected.

Key Metrics for Success

1. Growth in regular givers and one-off donations.
2. Increased engagement on digital platforms.
3. Income generated from digital fundraising campaigns.
4. Strengthening relationships with major donors and media.

We are delighted to be partnering with The St Martin-in-the-Fields Trust who are looking for a Trusts and Foundations Manager to increase levels of engagement, interest and financial support from trusts and charitable foundations for the St Martin-in-the-Fields Trust.

St Martins is an iconic 300 year old church in Trafalgar Square in London, attracting hundreds of thousands of visitors each year, and The St Martin-in-the-Fields Trust exists solely to raise money to support the costs of maintaining and conserving the historic buildings,  for developing new faith based initiatives and projects to support homeless people in London and for the advancement of their world class music programmes across the globe.

In this pivotal role, the new Trusts and Foundations Manager will focus on securing gifts through applications to trusts, foundations, livery companies and statutory funders. 

Primarily responsible for the management of an existing pipeline of a diverse pool of trusts and foundations, both existing and prospective, you will maximise philanthropic support for St Martin-in-the-Fields and its Trust. You will have:

• A proven track record in developing and writing high quality communications, (fundraising applications, proposals and impact reports).
• Specialised knowledge of trusts and grants fundraising and management.
• Effective relationship management, cultivation and stewardship of trust and foundation funders with the ability to continue to build a prospect pipeline based upon sound research techniques.
• An approach to thorough and meticulous attention to detail.

The role will require an individual with excellent organisational skills and creativity who is used to working at an efficient and effective pace and the ability to build strong working relationships with a broad range of people internally and externally. 

This is an exciting opportunity for the right individual.  If you feel you have the skills and experience to succeed in this role, we very much look forward to hearing from you. 

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Hybrid - a blend of working between home and office (40/60)

Closing date: 6 December 2024

Applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment

Grants Manager-Ukraine Humanitarian Appeal

***Please download the job description for full details. Applicants must have relatable experience gained within any of DEC's 15 member charities***

[Trialling hybrid working: 2 days in the office per month, which is subject to change]

Compulsory 2-week office attendance during an appeal

Salary: £40, 560 per annum.

Contract status: Full time to December 2025, with the potential to extend

The Ukraine Humanitarian appeal raised £439 million and helped an estimated 6.9 million people in Ukraine and neighbouring countries. The Grants Manager is integral in working closely with DEC colleagues and members to build and sustain, a solid understanding of the evolving humanitarian context. The Grants Manager will maintain strong oversight of the DEC funded programme including the reporting cycle, adaptive programming and facilitate strong and relevant engagement with DEC member charities and local partners and external briefings over the duration of the response.

Key responsibilities:

Communication and Collaboration

• Key programmes point of contact regarding the DEC funded programme, responding to enquiries from member charity programmes and other related staff, facilitating timely and accurate communication.
• Maintain strong understanding of response context.
• Manage and provide timely, response briefings to internal and external audiences, key stakeholders including the Foreign, Commonwealth and Development Office [FCDO] and, other key stakeholders.

 

Analysis and Reporting

• Review, evaluate, and advise on member charity plans and reports for consistency, trends analysis and coherence of data across submitted documentation.
• Contribute to the review and analysis of plans and reports submitted by member charities in response to DEC appeals.
• Share timely and relevant information and analysis from plans and reports with DEC member charities and local partners. 
• Manage external reporting requirements including preparation of stakeholder reports and infographics.

Management and Leadership

• Coordinate the team’s surge capacity to deliver points above, which may involve managing and inducting a team of external consultants and training them in the use of our knowledge management system [Box].
• Coordinate with the Programme Quality, Accountability & Learning team to ensure monitoring, learning and accountability initiatives are timely and appropriate to the response.
• Support with real-time reviews, community perception studies and other related MEAL activities.

If you have recently worked in any of DEC’s 15 member charities, and have demonstratable humanitarian experience of Ukraine, with the competence to prepare timely/accurate reports and deliver credible presentations to diverse audiences, then you will be perfect to join an incredible team and organisation.

We cannot predict the need for a future appeal, but should one occur during the contract for this role, the successful applicant may be asked to stay on for an extended period.

How to apply

Please provide an anonymised CV & cover letter and state your initials (only) on both documents. Please send both (anonymised) documents as detailed, sharing your full name in the email correspondence

We will be interviewing on a rolling basis and hope to appoint quickly. Should you not hear from us within 4 weeks of submitting your application, please assume that you have not been successful on this occasion.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.

Hybrid - London, Cardiff, Edinburgh, Manchester or Homebased in the UK

Closing Date: 1 December 2024

Ref 6888

Save the Children UK has an exciting opportunity for a collaborative and experienced campaigner to join us as Campaign Manager (UK Child Poverty) on a 12 month contract basis. 

In this key role for us, you will lead our impactful campaigns to address child poverty in the UK, collaborating with communities, partners, and policymakers to bring about meaningful change. 

This role offers the potential for hybrid working.  We have offices based in London, Manchester, Cardiff and Edinburgh. There are likely to be times when you will be required to come to your contracted office up to 2-4 days per month or 6-8 days per quarter. This will be agreed with your line manager and team.  

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm.

When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met, their voices are heard, and lasting results are delivered for millions of children, including those hardest to reach. 

About the Role 

As Campaign Manager (UK Child Poverty), you will lead Save the Children UK's campaign strategy on one of our priority areas, working closely with mission colleagues, supporters, and partner organisations.

You will manage a senior campaigner and provide task management for two other colleagues, ensuring delivery of impactful, community-driven campaigns. 

In this role, you will: 

• Lead the development and implementation of campaigns to achieve our strategic objectives on UK child poverty. 

• Support the growth and mobilisation of networks involving children, young people, and families with lived experience of poverty. 

• Build strong relationships with key campaigning partners and coalitions. 

• Collaborate with teams across the organisation to ensure campaign best practices and innovation. 

• Represent Save the Children UK in external forums as a passionate advocate for children and families. 

• Monitor and evaluate campaign activity, using insights to shape and improve strategies. 

About You 

To be successful, it is important that you have: 

• Experience leading the development and delivery of impactful campaigns, with a track record of success. 

• Strong understanding of campaigning and organising tactics, and experience mobilising public audiences for policy change. 

• Demonstrated experience working with partners, coalitions, or civil society actors to deliver change. 

• Proven project management skills, with the ability to deliver high-quality work under pressure. 

• A passion for politics, changemaking, and the ability to travel within the UK (including overnight stays) are also essential. 

• Commitment to Save the Children's vision, mission, and values is a must. 

• Knowledge of child poverty, children's rights, or related fields in the UK context (desirable). 

• Excellent verbal and written communication skills, with the ability to engage and inspire diverse stakeholders. 

What We Offer You 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

We focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work. 

We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to improve the lives of children every day. 

To apply, please click the apply button to visit our website (please note there is a mandatory application question: How would you influence this government to scrap the two child benefit cap? What would an impactful campaign look like? (up to 500 words).

Closing date: 1st December 2024 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Are you passionate about building strong communities and making a positive impact? Do you have exceptional organisational and leadership skills? Join our team as a Community Hub Volunteer Manager and play a pivotal role in fostering a vibrant and connected local community.

We are a dynamic and forward-thinking care organisation committed to creating a hub where individuals can come together, share experiences, and contribute to a thriving community. Our Community Hub serves as a focal point for various activities, events, and initiatives aimed at enhancing the quality of life for local communities.

The East London & Essex Hub comprises of four Community Centres, located in Stamford Hill, Bethnal Green, Redbridge, and Southend. The Hub also incorporates Youth Services, the Dennis Centre Dementia Day Centre, and Meals on Wheels provisions. Located too within the Hub is the Vi Johns Rubens Care Home based in Gants Hill.

In 2026, Jewish Care’s 4th Campus will open in Redbridge, with a number of the Hub’s current services moving into one site. The role will be a key part of this process.

The Volunteer Manager is a multi-site role across the Hub’s three areas, overseeing recruitment, training, and assisting resource managers, supervisors & teams with the day-to-day management of volunteers. Working with the Community Hub Manager the Hub’s Operations Administrator, and the Manager of the Volunteering Department, the role ensures the Hub’s Centre Coordinators, teams, and services are well supported and operationally efficient.

The role works closely with Jewish Care’s Volunteering Department and one day a week will be spent with the team at Amelie House in Golders Green. 

The role is multi-site, and part time for 30 hours per week (Monday - Thursday). The salary for 30 hours per week is £26,065 per annum.

What you will be doing:

In collaboration with the Hub teams and the Volunteering Department, identify required needs, opportunities & roles for volunteers.
Identify and create written role outlines to ensure that all volunteers are correctly matched with suitable opportunities.
Recruit volunteers through current and new networks, organise recruitment events locally, to promote opportunities at Jewish Care.
Oversee onboarding and enrolment of all new volunteers in the Hub.
In collaboration with the Volunteering Department, implement and manage a training schedule for all volunteers, including local induction and training for new volunteers.
Day-to-day operational support of volunteer management & engagement.
Maintain accurate volunteer records ensuring the volunteer database, Better Impact is always updated.
In collaboration with the Volunteering Department, provide relevant KPIs to ensure effectiveness and best practice.
In collaboration with other services support and lead special projects such as supported volunteering; employee volunteering; Mitzvah Day; fundraising initiatives; work experience; student placements.
Plan, organise and implement ‘Thank You’ events and recognition during  the annual Volunteering Week, and oversee and lead on the nomination process for the annual Jewish Care Volunteer Awards event.

What you will need:

Relevant experience in volunteer management, including recruitment, training, and coordination.
Exceptional interpersonal and communication skills to connect with a diverse range of volunteers and community members.
Strong organizational abilities and attention to detail to manage multiple tasks and projects simultaneously.
Empathy, patience, and a passion for community building.
Proficiency in using digital tools and platforms for communication and record keeping.

We are recruiting for a Deputy Service Manager to join our team in Hertfordshire; the scope on this job involves….

Job Title: Deputy Service Manager

Location: Hertfordshire
Salary: £37,635 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as Deputy Service Manager to ensure the smooth running of a high-quality service to support survivors of gender-based violence, where there is a specific housing advocacy need. This will include managing a team of 3.5 Housing Advocates to ensure effective advocacy is provided to survivors and their children.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Candidates must be able to drive and have access to a car during working hours.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9am on 2 December 2024

Interview date: 9 December 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Are you passionate about making a positive difference in the lives of individuals who have experienced homelessness and other complex challenges? We are seeking a dedicated and motivated Team Manager to lead our team within the Basildon service.

The Scheme:

A supported housing scheme committed to helping people build better futures.

As Team Manager, you will have the opportunity to play a pivotal role in supporting individuals to maintain their tenancies, integrate into their communities, and develop greater independence and confidence. Your leadership and expertise will be key in delivering high-quality services to residents and ensuring the success of the team.

Key Responsibilities:

• Leadership & Development: Lead, motivate, and coach a team of Housing Support Workers, ensuring they deliver high-quality support to residents
• Recruitment & Induction: Oversee recruitment, onboarding, and the induction process for new staff, ensuring they are well-equipped for their roles
• Performance Management: Set individual performance objectives and monitor progress, conducting appraisals and regular supervision to ensure staff are supported in their professional growth
• Training & Development: Identify development needs and provide appropriate training opportunities to support staff in improving their skills and knowledge
• Staff Management: Tackle performance issues proactively and manage sickness absence with strong record-keeping and compliance
• Resource Management: Monitor and manage staff schedules, timesheets, rotas, and cover for staff absences to ensure the smooth running of the scheme

Skills & Experience Required:

• Previous experience in a management role, preferably in supported housing or social care settings
• Strong leadership and coaching skills, with the ability to motivate and inspire a team
• Excellent organisational skills, including the ability to manage resources and staff effectively
• Proven ability to manage performance, including conducting staff appraisals and addressing issues of poor performance
• A genuine passion for supporting vulnerable individuals and helping them achieve greater independence

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Philanthropy manager

· Full time: 37.5 hours per week (we welcome flexible working requests)

· Hybrid working for the foreseeable future, with regular attendance, including Thursdays, at our central office:

• Pears Building, Pond Street, London, NW3 2PP

Other office days may be worked from our other sites at:

• Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
• Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

HOW TO APPLY

To apply for this post send your:

➢ CV (please include your last employer and dates of employment)

➢ Cover letter (please use your written statement to explain why you are keen to work at the Royal Free Charity and your suitability for the role as detailed in the role description. Please also consider when writing your statement that strong writing skills are important for this role).

Closing date for application: Monday 2nd December

Interview date: Friday 13th December

You must be eligible to work in the UK

Job Purpose

We are seeking a creative and driven philanthropy manager to join our team on a permanent basis. Working alongside members of the wider team, you will help deliver the best possible experience to some of the charity’s most committed donors through a mixture of bespoke events, personalised communications, and recognition opportunities across our hospital sites.

Specifically, this role will lead the team’s efforts in working with our mid-level donors, developing our first ever patrons’ programme and providing them with a gold-standard experience that ensures continued support of the Royal Free Charity.

You will play an important role within our philanthropy & campaigns team, helping to build relationships, and increase income, in a pivotal year for the charity. The role will offer significant scope for development, giving you the opportunity to grow your relationship-building, communication, and project management skills in a supportive, ambitious, and high-performing team.

The role reports to the senior philanthropy manager.

Responsibilities

Leading the Royal Free Charity’s patrons’ programme

· Lead all aspects of the Royal Free Charity’s patrons’ programme, from recruitment through to stewardship and renewal efforts.

· Work with senior stakeholders to develop and launch a new strategy for the programme, illustrating the potential overlap between patronage and other areas of support for the charity, as well as opportunities to uplift levels of support or additional gifts.

· Manage the day-to-day delivery of the patrons’ programme including coordinating the renewals process and responding to enquiries.

· Effectively promote the programme across a range of audiences, working with colleagues to identify and recruit prospects and deliver retention activity to uplift individuals to patronage and beyond.

· Develop and deliver the engagement programme for patrons, collaborating with colleagues on stewardship and cultivation plans including a programme of communications and touchpoints, including events.

· Draft engaging materials, such as letters, invitations, and thank you communications, to ensure patrons feel valued and have a positive donor experience.

· Support colleagues who manage relationships with patrons by ensuring key materials are shared, and monitoring when annual renewals are due.

· Manage updates to patron recognition across our hospital sites, ensuring names are listed in accordance with donor wishes, and are added or removed at the appropriate time. 

Leading the Royal Free Charity’s mid-level programme

· Alongside the patrons’ programme, lead and deliver a mid-level giving retention and recruitment strategy, for donors giving between £1,000 and £10,000 to the charity each year, working with colleagues to understand potential opportunities for uplift in giving.

· Support the development and delivery of engaging events, and bespoke communications for mid-level donors.

· Ensure that mid-level donors have the best possible experience of giving to the charity, by engaging with colleagues on the development of appeals to this audience, stewarding those giving at this level, and attracting new supporters to grow the programme.

· Contribute to analysis and commentary on the performance of the programme.

· Work with the public fundraising team to thank mid-level donors to fundraising appeals, creating updates and reports, and providing an excellent supporter experience to maximise the opportunity for a longer-term relationship beyond specific appeals.

· Work closely with charity colleagues and external suppliers to ensure fundraising activities are delivered to agreed plans, budgets, and timelines.

· Support the fundraising activities of the wider philanthropy & campaigns team through identifying donors who may give major gifts or be interested in legacy giving.

Cross-team working and individual development

· Lead the team’s work in stewarding existing legacy pledgers.

· Build relationships across the charity and with Royal Free London staff to enhance own work, raise the visibility of fundraising, and identify opportunities for collaboration.

· Represent the philanthropy & campaigns team, where appropriate, on cross-charity projects.

· Take time for personal development, contributing learning and ideas to the wider team.

· Keep up to date with fundraising sector trends and how they can be applied to our work.

· Undertake any other tasks commensurate with the role.

This job description is not exhaustive; the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements.

PERSON SPECIFICATION
Qualifications

No specific qualifications are required for this role.

Experience

Essential

· Experience in fundraising and donor development in the charity or cultural sector, or a similar setting.

· Experience of working with supporters, customers, clients, or the general public, delivering an excellent service on the phone, in person, and in written communications.

· Experience of creating high quality written documents, such as tailored letters, proposals, slide decks, or other professional materials.

· Experience of planning, delivering, and evaluating a project from start to finish.

Desirable

· Experience of developing longer term relationships with supporters, clients, or equivalent audiences.

· Experience of leading on the creation and implementation of innovative events that are tailored towards a specific audience’s interests.

· Knowledge of fundraising regulations and best practice including Gift Aid and GDPR.

Skills and knowledge

· A keen interest in the fundraising sector, with a desire to learn and grow in the role.

· A passion for relationship-building, and working with a diverse range of audiences.

· Exceptional customer service skills.

· A positive can-do attitude and approach towards problem solving.

· Outstanding organisation skills, with the ability to juggle workload whilst maintaining an excellent service level to donors, charity colleagues, and external suppliers.

· A collaborative approach to working with other members of the team and senior stakeholders.

· Excellent written communication skills, with a strong eye for detail.

· Ability to deal with sensitive information in a confidential and professional manner.

· Comfortable with, and interested in, working in a healthcare related setting.

· Excellent IT skills, including a thorough knowledge of MS application (Word, Excel, PowerPoint and Teams), and a willingness to learn new skills, such as how to use the relationship management database, Raisers Edge NXT.

· Engagement with equal opportunities, diversity and inclusion, and a commitment to act in accordance with best practice in these areas.

BENEFITS

Core benefits

· 25 days of paid holiday, plus three day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

· Expert financial advice from our financial partner, the London Credit Union

· Salary Sacrifice Scheme

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Fortnightly guided meditation

· Free massage therapy from our complementary therapy team

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential

advice and support on work and personal issues.

Fundraising department

Our dynamic fundraising department generated £4.5 million through donations in 2023/2024, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the Royal Free Hospital site.

We pride ourselves on being supporter focused and agile, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:

· Our Philanthropy & Campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations, and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on the acquisition of a new surgical robot, our forthcoming cancer campaign, our essential volunteering, complementary therapy and support services, the charity’s first patron programme, and special events to support these activities.

· Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database and supporter care teams sit within public fundraising, with their work underpinning and supporting the entire department.

Building on our achievements, our board of trustees has agreed to invest in expanding the fundraising team to develop a sustainable infrastructure that will support our growth ambitions.